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Something that's not purely digital but also that the efficiency of the face-to-face time is much greater

Can we transform this credentialing process? And in fact the ideal would be to separate out the idea of proving your knowledge from the way you acquire that knowledge

Employers have decided that having the breadth of knowledge that's associated with a four-year degree is often something they want to see in the people they give that job to. So instead of testing for that different profession, they'll be testing that you have that broader exposure

that failing student is a disaster for everyone

What is it that we need to do to strengthen this fundamental part of our country that both in a broad sort of economic level and an individual-rights level is the key enabler. And it's amazing how little effort's been put into this. Of saying, OK, why are some teachers at any different level way better than others? You've got universities in this country with a 7-percent completion rate. Why is it that they don't come under pressure to change what they're doing to come up with a better way of doing things?

We bet on the change agents within the universities. And so, various universities come to us and say, We have some ideas about completion rates, here are some things we want to try out, it's actually budget that holds us back from being able to do that. People come to us and say, We want to try a hybrid course where some piece is online, some piece is not, and we're aiming this at the students that are in the most need, not just the most elite. So that's who we're giving grants to, people who are trying out new things in universities. Now the idea that if you have a few universities that figure out how to do things well. how do you spread these best practices, that's a tough challenge. It's not the quite same way as in the private sector that if somebody's doing something better, the price signals force that to be adopted broadly. Here, things move very slowly even if they are an improvement.

Q. Some of what you've been talking about is getting people to completion by weeding out extraneous courses. There's a concern by some that that might create pressure to make universities into a kind of job-training area without the citizenship focus of that broad liberal-arts degree.

it is important to distinguish when people are taking extra courses that broaden them as a citizen and that would be considered a plus, versus they're just marking time because they're being held up because the capacity doesn't exist in the system to let them do what they want to do. As you go through the student survey data, it's mostly the latter. But I'm the biggest believer in taking a lot of different things. And hopefully, if these courses are appealing enough, we can get people even after they've finished a college degree to want to go online and take these courses.

Other countries are sending more kids to college. They're getting higher completion rates. They've moved ahead of us

There's nothing that was more important to me in terms of the kind of opportunity I had personally. I went to a great high school. I went to a great university. I only went three years, but it doesn't matter; it was still extremely valuable to me to be in that environment. And I had fantastic professors throughout that whole thing. And so, if every kid could have that kind of education, we'd achieve a lot of goals both at the individual and country level

One of the strengths of higher ed is the variety. But the variety has also meant that if somebody is doing something particularly well, it's hard to map that across a lot of different institutions. There aren't very many good metrics. At least in high schools we can talk about dropout rates. Completion rate was really opaque, and not talked about a lot. The quality-measure things are equally different. We don't have a gold standard like SAT scores or No Child Left Behind up at the collegiate level. And of course, kids are more dispersed in terms of what their career goals are at that point. So it's got some things that make it particularly challenging, but it has a lot in common, and I'd say it's equally important to get it right

mechanical skill is a proper subset of the set of all tasks a student needs to master in order to really learn a subject. And a lecture, when well done, can teach novice learners how to think like expert learners; but in my experience with Khan Academy videos, this isn’t what happens — the videos are demos on how to finish mathematics exercises, with little modeling of the higher-level thinking skills that are so important for using mathematics in the real world.

The Khan Academy is a great new resource, and it's a sign of greater things to come... but it's much more akin to a book than a teacher.

It is not cheapIt is not quickYou need to invest in building up your own staff expertiseIt will bring additional problems that you didn’t have beforeStudents will need different types of support

the main issue here is the cut in academic staff and the outsourcing of expertise. Invest in your staff.

a better solution is to invest in staff (and here institutions might want to get expertise in to help), use OER for content, and make strategic decisions that have as their basis the belief that online, distance ed is a useful, valid form of education.

What works best, Kitchen says, is to keep direct instruction—things like brief video lectures and readings—in asynchronous form, using checks for understanding like embedded questions or exit slips.  You can then use synchronous meetings for more interactive, engaging work. “If we want students showing up, if we want them to know that this is worth their time,” Kitchen explains, “it really needs to be something active and engaging for them. Any time they can work with the material, categorize it, organize it, share further thoughts on it, have a discussion, all of those are great things to do in small groups.” 

The Jigsaw method, where students form expert groups on a particular chunk of content, then teach that content to other students. Discussion strategies adapted for virtual settingsUsing best practices for cooperative learning Visible Thinking routinesGamestorming and other business related protocols adapted for education, where students take on the role of customers/stakeholders

What really holds leverage for the students? What has endurance? What knowledge is essential?What knowledge and skills do students need to have before they move to the next grade level or the next class?What practices can be emphasized that transfer across many content areas?  Skills like analyzing, constructing arguments, building a strong knowledge base through texts, and speaking can all be taught through many different subjects. What tools can serve multiple purposes? Teaching students to use something like Padlet gives them opportunities to use audio, drawing, writing, and video. Non-digital tools can also work: Students can use things they find around the house, like toilet paper rolls, to fulfill other assignments, and then submit their work with a photo.

Online instruction is not conducive to covering large amounts of content, so you have to choose wisely, teaching the most important things at a slower pace.

Provide instructions in a consistent location and at a consistent time. This advice was already given for parents, but it’s worth repeating here through the lens of instructional design: Set up lessons so that students know where to find instructions every time. Make instructions explicit. Read and re-read to make sure these are as clear as possible. Make dogfooding your lessons a regular practice to root out problem areas.Offer multimodal instructions. If possible, provide both written and video instructions for assignments, so students can choose the format that works best for them. You might also offer a synchronous weekly or daily meeting; what’s great about doing these online is that even if you teach several sections of the same class per day, students are no longer restricted to class times and can attend whatever meeting works best for them.

put the emphasis on formative feedback as students work through assignments and tasks, rather than simply grading them at the end. 

In online learning, Kitchen says, “There are so many ways that students can cheat, so if we’re giving them just the traditional quiz or test, it’s really easy for them to be able to just look up that information.” A great solution to this problem is to have students create things.

For assessment, use a detailed rubric that highlights the learning goals the end product will demonstrate. A single-point rubric works well for this.To help students discover tools to work with, this list of tools is organized by the type of product each one creates. Another great source of ideas is the Teacher’s Guide to Tech.When developing the assignment, rather than focusing on the end product, start by getting clear on what you want students to DO with that product.

Clear and consistent communicationCreating explicit and consistent rituals and routinesUsing research-based instructional strategiesDetermining whether to use digital or non-digital tools for an assignment A focus on authentic learning, where authentic products are created and students have voice and choice in assignments

DLA is explic­itly res­i­den­tial and dia­log­i­cal

Not so much a replace­ment as a sup­ple­ment to dig­i­tal human­i­ties, DLA broad­ens the scope and relo­cates the cen­ter of grav­ity of what I have referred to as the dig­i­tal human­i­ties sit­u­a­tion, the recur­ring, play­ful encounter of human­ists with tech­nol­ogy.  Instead of focus­ing on what may bet­ter be described as the com­pu­ta­tional human­i­ties (a use­ful term recently pro­posed by Lev Manovich), the dig­i­tal lib­eral arts seeks to locate dig­i­tal media squarely within the frame of the lib­eral arts, broadly con­ceived as a cur­ricu­lum, not a dis­ci­pline or even set of dis­ci­plines, and as a dis­tinc­tive mode of edu­ca­tional expe­ri­ence, not a set of received the­o­ret­i­cal con­cerns. It is a fram­ing par­tic­u­larly suited to lib­eral arts col­leges — America’s great con­tri­bu­tion to higher learn­ing — but also to uni­ver­si­ties, such as UVa, whose souls are in the lib­eral arts as well.

the idea of Coursera-style MOOCs being part of the DLA is a non-starter, although dis­trib­uted and medi­ated forms of edu­ca­tion can, and I think must, become part of the lib­eral arts experience

DLA is as con­cerned with ped­a­gogy as it is with research

focus­ing on the real use of dig­i­tal col­lec­tions (for exam­ple) as much as on their cre­ation and publication

Generally these papers are just pumped-up versions of the five-paragraph essay, with filler added. Thesis-driven, argumentative, like the newspaper editorials the genre is based on, this "researched writing" promises to solve big questions with little effort: "Reproductive rights resolved in five pages!"

Actual writing related to research is modest, qualified, and hesitant

our actual model involves elaborately respectful conversation, demonstrating sensitivity to the most nuanced claims of previous researchers

Academic, legal, medical, and business writing has easily understandable conventions. We responsibly survey the existing literature, formally or informally creating an annotated bibliography. We write a review of the literature, identifying a "blank" spot ignored by other scholars, or a "bright" spot where we see conflicting evidence. We describe the nature of our research in terms of a contribution to the blank or bright spot in that conversation. We conclude by pointing to further questions.

Millions of pieces of research writing that aren’t essays usefully circulate in the profession through any number of sharing technologies, including presentations and posters; grant and experiment proposals; curated, arranged, translated, or visualized data; knowledgeable dialogue in online media with working professionals; independent journalism, arts reviews, and Wikipedia entries; documentary pitches, scripts and storyboards; and informative websites.

real researchers don’t write a word unless they have something to contribute. We should teach our students to do the same