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Lorri Mon

As learning goes mobile (slides and video) | Pew Research Center's Internet & American ... - 2 views

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    Lee Rainie of Pew Internet & American Life Project Oct 20 2011
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    -mobile connectivity changes the way people interact with media, and how they learn -Internet adoption at home is at 78%, broadband at 62% -65% of Internet users utilize social media -as the speed of learning changes, social networks become more relevant in people's everyday lives -35% of adults own smartphones, which means they take the web/social networks with them (51% of Millenials own smartphones) *social networks are accessible anywhere, anytime -40% of adults use the smartphone as a primary internet connector
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    -texting is popular among younger users *how to sent/relate to users who text primarily? Tweets to phone? -the rise of smartphones means more access points for info *people can look for whatever they want, whenever they want... more real-time info access -"augmented reality" "a merger of real world and data" *layers of information arranged per need *networked connections are more established because of constant availability of network (via smartphone) *libraries can be a weak connection, there for information purposes? *an app/a networked friend/a connection! -small screen leads to "info-snacking" -mobile screens leads to more alone time together, a blurring of private and public spaces -people are more confident in searching (even to their detriment) -Old: knowledge is objective and certain (organized categorically) new: knowledge is subjective and provisional (organized organically) (learning as transaction versus learning as process)
Miki Wolfe

Analyzing the Factors Influencing the Successful Design and Uptake of Interactive Syste... - 0 views

shared by Miki Wolfe on 22 Oct 11 - No Cached
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    -"An interdisciplinary approach that brings together views and expertise from sociology, urban studies, interaction design, and related disciplines will assist with efforts to facilitate urban neighborhood community building, social inclusion, public consultation and debate, fair access to local information and services, urban sustainability, and healthier local economies." (66) *this interdisciplinary approach can work for libraries too! -""portfolio of sociability"" (67) *collection of virtual tools that help to establish and maintain connections (both close, weak and latent) -"The Internet has not substituted but supplemented off-line interaction with online interaction...the Internet as well as mobile communication devices such as mobile phones, laptops, and personal digital assistants (PDA) allow people to maintain social ties in different ways by taking advantage of new features." (67) *people use these devices to strengthen already existing ties, not create new ones, mostly -"Wellman argues that, while people become more accustomed with the features these tools offer, the nature of the social ties that people establish and maintain changes from "door-to-door" and "place-to-place" relationships to "person-to-person" and "role-to-role" relationships. He creates a holistic theoretical framework that builds on the dual nature in the interplay between community and the individual. He describes the emerging qualities of this behavior as networked individualism." (67) *as location becomes less important, networks become more important. People are less attracted to that which is in their geographical area, and more inclined to seek out like-minded people in similar areas of interest
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    *How to create social spaces that enhance people's physical ties to a community? How to create an online space that translates seamlessly into a physical location? What can be created across social networks that highlights the desirability of the public library? (Maybe each SNS needs its own area to shine.. i.e. FB for chat/community; Twitter for link/event sharing; Flickr for photos, etc)
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    -"The act of reappropriation (e.g., from the professional use of a pager to the social use of SMS) implies that there are opportunities to design and develop purpose-built systems from the ground up, which, instead of merely trying to make ends meet, take the unique requirements into account of the social- and place-based context in which they are used. (67) *tech can be re-purposed to market and develop community ties *people used to have to deal with geographical restrictions, and created social networks from geography, not interest or desire. This led, for some people, to an atrophying of interests, due to lack of community. SNSs allow people to find other people with shared interests, and develop them. Libraries can assist in shared communities over SNSs by providing links and resources to a variety of information. -"Place and proximity continue to matter in every socioeconomic context, because there are no Internet applications that can completely substitute real-time, co-located, face-to-face interaction" (68) *engage them online, bring them into the library proper *neighborhood ties still matter, but now they are place-independent. While proximity matters for some interactions, the majority of social ties can be maintained independently of physical location
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    -In the absence of a common enemy, a shared purpose or a pre-existing village-like atmosphere, are there other reasons and motivations for social encounters to occur and for the formation of residential networks in urban neighborhoods? (72) *the idea of urban tribes, still loosely held together by geography but now also united by common interest (people can find each other in large cities) -"The findings of these sociological studies provide essential insights for a new design methodology that can guide the successful development of interactive systems and devices that can stimulate local interaction and animate urban neighborhoods." (73) *bring people to libraries! (even if they just visit online at an eBranch) *in order to be effective, people must participate in the design and implementation of the project. They have to have a voice. *no more one-way channels of broadcasting, there has to be communication and an exchange of ideas between institution and people in order to foster that sense of community *where the author talks about the size, growth and critical mass of the perceived system, he is talking about FB (refers to it as an "urban tribe incubator")
Miki Wolfe

CONNECTIVITY DOES NOT ENSURE COMMUNITY: ON SOCIAL CAPITAL, NETWORKS AND COMMUNITIES OF ... - 1 views

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    -"in local contexts, the internet holds the potential to grow strong communities of place which are rich in social capital." *social networks mimic neighborhoods in real life. A sense of community can be fostered online, by strengthening latent ties in the community. These latent ties, elevated into weak ties, can be sustained over distances, whereas a physical location relies mostly on geography -"Community could be defined as a collective problem-solving, resource-sharing, interactive and distinct segment of a communicative ecology or society." (31) *does the online environment contribute to the depersonalization of society? Or does it create new, closer connected communities of people with similar interests and goals? (People in neighborhoods may be united by geography, but that's all.) -"The ability to combine face-to-face interaction and local activism with the individuality and flexibility of the online environment is a key advantage of community networks" (34) *proximity is helpful,but so are shared interests. Combine both and the potential is unlimited -"The developer's attention has to shift from mere access to information to use of information. Otherwise these projects regularly result in sophisticated technical products, yet without a social concept it is unlikely that the community will accept them: 'If you build it, they will not necessarily come' (35) *especially key in areas of social media, where navigation of media is as important as a viable site
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    - table on p 36: System vs Community designs. -goal is ultimately to increase social capital both online and offline, and take ties in the online community to better growth in offline community -digital divide serves to reinforce already existing gaps, and further weakens the community
Lorri Mon

U.S. Public Libraries and the Use of Web Technologies, 2010 - 0 views

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    p.6 the social networking site Facebook moved from a relative non-factor to near ubiquity in large libraries: for libraries serving communities of at least 500,000 people, the ratio of those with a Facebook presence jumped from barely one in ten in 2008 (11%) to 4 out of 5 (80%) in 2010.
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    -regular library web presence has plateaued, but social media presence is growing exponentially -"the social networking site Facebook moved from a relative non-factor to near ubiquity in large libraries" (2007 to 2011) -discussions have moved from social media to mobile apps *but why?? users access social media using mobile apps too! (shouldn't be an either/or) -"Revisiting the observational data from the first iteration of the study, researchers found that libraries identified as Early Adopters in 2008 saw significantly greater increases in visits and circulation between 2003 and 2008 than their peers who had not been as active in the adoption of these technologies. Regression analysis suggests that, even when controlling for staff and collection expenditures, adoption of web technologies is a predictor of these increases." *if you build it, they will visit!! -although Web 2.0 has brought new changes into the mix, the reality of the library's mission has not overly changed -libraries mostly use RSS feeds and blogs to convey info to patrons *one way information, doesn't reflect a desire to engage patrons -most literature published about Web 2.0 identifies the potential, not the actual *correlate social media presence to visits? -FB, Twitter and Flickr are the most popular social media sites for libraries
Lorri Mon

Social Media Infographic 2009/2010 - 1 views

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    Social media statistics in infographic format
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    -FB is top social networking site in 119 out of 134 countries *ubiquity of FB cannot be denied -FB, Youtube and Wikipedia are the 3 top online brands online *all three are user-generated content driven! -Over half of all Twitter users post each day -How people utilize social networks: FB users want community and news; Twitter users want news; Myspace users want games and entertainment; Digg users have mixed interests -The most dominant age group using social media is 35-44 years old (avg age of FB user is 38, Twitter: 39, Myspace: 31, Youtube: 20-35) -daily use of social media networks vary according to networks and needs
Lorri Mon

Facebook Facts and Figures 2011 Infographic - 1 views

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    Facebook statistics in infographic format
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    -Avg user has 130 friends. -people can interact w/ over 900 million objects on FB (people, pages, events, games, etc) *how to make the library stand out? -Avg user connected to 80 pages, groups or events -20 million apps are installed each day on FB *apps for librry use potentially? Help leverage social capital? -350 million active users are using mobile apps to access FB *integrate library's mobile presence + widgets + FB? -Out of the Top 10 FB pages, 6: musicians, 1: product, 1: service, 1: game, 1: TV show *users gravitate toward celebrities, people they recognize/admire. How can libraries leverage this tendency toward human interaction? Maybe a human face to the library? -Out of Top 10 apps, 5 are FB mobile sites or markup languages for FB. The other 5 are games. *potential for library interactivity? -Top 10 Brands no FB are all immediately recognizable, and have distinctive marketing campaigns
Miki Wolfe

I'll See You On "Facebook": The Effects of Computer-Mediated Teacher Self-Disclosure on... - 0 views

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    *(substitute every reference of teacher with Library) *some disclosure online translates into more involved participants *when students engaged with teacher online and teacher had some level of self-disclosure on the profile, the students were more motivated and happy *libraries need to have a level of self-disclosure with the posters, without crossing the line into TMI *there needs to be an adjustment for multiple users of a network, so its not confusing or the voices become muddled (our solution, we post and add short signature at end when personal remarks are made)
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    -"Teacher use of Facebook provides a unique perspective to the current CMC literature... it is important to understand how students use and make sense of specific social networks. This understanding can provide useful information for teachers who use virtual social networks to communicate with students. Students may perceive a teacher's use of Facebook as an attempt to foster positive relationships with his or her students, which may have positive effects on important student outcomes. Teachers may violate student expectations of proper behaviors and run the risk of harming their credibility if they utilize Facebook. Despite this potential consequence, teachers may enhance their credibility among students by signifying an understanding of the contemporary student culture." *social networks are where the people are, so it's where libraries need to be. Appropriate use of social networks (etiquette) is important as it signifies understanding. Each network has its own methods and ways of interaction. If you do it right, you can increase your social capital, and the converse is also true.
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    -"Student perceptions of a teacher's credibility and their reports of motivation and affective learning may also be affected by what the teacher discloses on Facebook. The number of photographs and the amount of information provided on the virtual social network may positively or negatively alter student perceptions" -"The decision whether and when to disclose private information is rule-based and determined by a variety of criteria including culture, motivation, individual differences, situations, and gender. Teachers may intentionally or unintentionally utilize these criteria to decide whether or not to disclose in the classroom. Guided by new technology in this student-dominated virtual social network, teachers can purposefully limit the amount of personal information they disclose on their Facebook website (much like face-to-face interaction in the classroom) to be seen in a positive light among their students" *manage the social networks properly in order to gain social capital, and strengthen latent ties into weak ones
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    -"Certain forms of face-to-face self-disclosure can have disastrous effects on teacher credibility; however, the nature of computer-mediated communication allows teachers to determine how they appear on Facebook. In other words, teachers can strategically reveal pictures, quotes, and personal information that present them as competent and trustworthy instructors who have the students' best interests in mind. Scholars should explore how certain forms of mediated self-disclosure, such as photographs, personal beliefs, and relationship status, affects student perceptions of teacher credibility. Future research must also explore if a curvilinear relationship exists in terms of teacher self-disclosure on Facebook. In other words, can teacher self-disclosure reach an exceedingly high level and result in negative student perceptions?" -" In addition, scholars should examine how students' perceptions differ if teachers self-disclose on their university-housed personal websites or Facebook websites." *the area of sharing and the how of sharing is related. But will personal and professional social media accounts, and the level of sharing on each, also be affected?
Miki Wolfe

The Top Five Social Media Mistakes | Entrepreneur.com - 2 views

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    1. Engaging in one-way conversations 2. Not knowing when to chat, and when to advertise *using/leveraging some of that social capital in order to gain more in the long term 3. "Shiny Object Syndrome" *only review new stuff periodically, spend most of your time working on the already established stuff *maybe set aside time each week to review new websites/apps/programs 4. Poor Messaging *be sure you are projecting the appropriate message for your audience 5. Sales Faux Pas *including the wrong message at the wrong time can cost you an audience
Lorri Mon

Lee Rainie, The social media landscape | Pew Research Center's Internet & American Life... - 0 views

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    Sept 2011: 78% have Internet at home, 61% have broadband at home; 83% of all adults have mobile devices and 73% of adult cell owners use text messaging at least occasionally; 35% own smartphones; 64% of cell phone users send photos or videos and 55% access social networking sites; 60% of cell phone users who are on Twitter use the cell phone to access Twitter. "New media are the new neighborhood." 48% of those active in groups say group has a social networking page on site such as Facebook; 42% say group uses text messaging; 30% say group has own blog; 16% say group uses Twitter.
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    *the new neighborhood is online. How to maintain relationships there? What is the library's role? "Sentry? Evaluator?" *each social network has its own etiquette, thus its own way of bridging and maintaining "social capital" *with the explosion of "creators and niches", how to remain relevant and visible? *if in the "information ecosystem" we are all alone together, then how do libraries fit? Lurking in the background, or always a friendly presence just around the corner? *technology allows the time to better-connected with groups... less effort to maintain social capital
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    as advances in technology increase, so does the importance of social networks in everyday lives. "Together we are more alone than ever" means that as we can carry our networks with us, and latent or weak connections become more important.
Lorri Mon

Lee Rainie Broadband adoption | Pew Research Center's Internet & American Life Project ... - 1 views

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    Nov 15, 2010 from slides: 93% of teens 12-17 are using Internet, 79% of adults 18 and over. 66% of homes have broadband; 70% of urban & suburban homes, but only 50% of rural homes. 2/3 of online adults and 3/4 of online teens are content creators. 50% of adults customize digital info flows (RSS feeds, etc.) Less likely to have broadband: high school education or less, senior citizen, rural resident, disabled, Arican-american. 85% of adults own cell phones. 2/3 of adults and 3/4 of teens use the cloud. 34% of Americans used Internet on a cell. 21% of American adults are not online. 1/3 of Americans used library computers in 2009: 40% seeking jobs/careers, 42% used it for education (homework, classes, degree prep) and 37% for health/wellness research on disease, diet, nutrition, doctors. "Those with a chronic disease are especially likely to reach out for support online." "Social media bridges generational gaps and provides a shared space for interaction."
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    *does use of Broadband correlate to use of social networks? (i.e. type and frequency?) *w/ the advent of wide-spread broadband availability, the consumers become the creators *as people can access anytime and anywhere, how does the library remain relevant in the online world? How to be sure the wide variety of library's population is represented in the online experience? *diverse networks more segmented and layered *social media can bridge generation gaps between seniors and younger users
Miki Wolfe

The Benefits of Facebook "Friends:" Social Capital and College Students' Use of Online ... - 3 views

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    -"information technology may enhance place-based community and facilitate the generation of social capital" (Facebook a place to enhance relationships, not connect with total strangers) *libraries need to take this into account when setting up pages and connecting with people/places -"We use Facebook as a research context in order to determine whether offline social capital can be generated by online tools. The results of our study show that Facebook use among college-age respondents was significantly associated with measures of social capital." *libraries want to accumulate social capital, but have to be aware that it does not always translate in a linear fashion (i.e. I like you online, I will visit in person offline.) -" Bourdieu and Wacquant (1992) define social capital as "the sum of the resources, actual or virtual, that accrue to an individual or a group by virtue of possessing a durable network of more or less institutionalized relationships of mutual acquaintance and recognition" (p. 14). The resources from these relationships can differ in form and function based on the relationships themselves." *social capital= social presence = libraries maintain a sense of space online and offline -"Greater social capital increases commitment to a community and the ability to mobilize collective actions, among other benefits. " *libraries can advocate for the common good, and can be a bridge over the increasing digital divide
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    -"bridging and bonding social capital. The former is linked to what network researchers refer to as "weak ties," which are loose connections between individuals who may provide useful information or new perspectives for one another but typically not emotional support...(also) "maintained social capital," permits us to explore whether online network tools enable individuals to keep in touch with a social network after physically disconnecting from it. *libraries want bridging social capital, but especially maintained social capital.. but how to achieve this?? -"Because online relationships may be supported by technologies like distribution lists, photo directories, and search capabilities, it is possible that new forms of social capital and relationship building will occur in online social network sites. Bridging social capital might be augmented by such sites, which support loose social ties, allowing users to create and maintain larger, diffuse networks of relationships from which they could potentially draw resources" *Flickr, YouTube channels, Storify, FB, blogs, location-based apps -"friendsickness: refers to the distress caused by the loss of connection to old friends when a young person moves away to college" *how can libraries engender the same feelings/retain the relationship when people relocate? *"maintained" social capital will keep online relationships intact even when physical geography separates people *how can libraries "maintain" social capital? *ettiquette of posting/page behavior affects social capital, particularly maintained social capital (users don't have to disconnect, they can just "hide") *how can libraries generate that neighborhood feel online, how can they evoke the friendsickness response in people who relocate or otherwise lose physical contact with the library? The library as an online presence must work to bridge social capital and then maintain social capital
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    social capital akin to "Klout"?
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    -"Facebook might make it easier to convert latent ties into weak ties, in that the site provides personal information about others, makes visible one's connections to a wide range of individuals, and enables students to identify those who might be useful in some capacity (such as the math major in a required calculus class), thus providing the motivation to activate a latent tie. These weak ties may provide additional information and opportunities, which are expressed as dimensions of bridging social capital that speak to interaction with a wide range of people and the more tolerant perspective this might encourage. Facebook seems well-suited to facilitate these experiences, in that detailed profiles highlight both commonalities and differences among participants." *the library can use GIS info and the info gained from the revamped "insights" page to target latent ties, or friends of friends, in order to change those ties into weak ties
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    libraries need to aim for low/weak ties, not strong or close ties, with the community. Weak ties are still acceptable in social media, and are more powerful than latent ties, which in turn are better than none at all.
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    -"The strong linkage between Facebook use and high school connections suggests how SNSs help maintain relations as people move from one offline community to another. It may facilitate the same when students graduate from college, with alumni keeping their school email address and using Facebook to stay in touch with the college community. Such connections could have strong payoffs in terms of jobs, internships, and other opportunities. Colleges may want to explore ways to encourage this sort of usage." *also, libraries!!
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