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"How to measure and define the success of cultural websites and online services is a problem common to all parts of the cultural sector - museums, archives, galleries, arts organizations, libraries and publishers. Worse, funding agencies and government departments lack the expertise to offer guidelines or set standards. The result is a confusing mixture of statistics and reporting that reveals little about genuine user satisfaction."

Following on from the success of award-winning app Streetmuseum™, the Museum of London has joined forces with AETN UK's flagship channel HISTORY™ to develop a new app which gives users the opportunity to see Roman London as it was 2,000 years ago

  I don't mean to belittle the successes that my fellow museum educators have achieved in advocating for the public dimension over the years. But, as one colleague put it when I discussed this blog with her - "[museum educators] have changed the identity of museums, but perhaps have not gained power."  Without this power, in my view, advocates of the public dimension have had and will continue to have great difficulty in fundamentally transforming their institutions. And most of our museums, exhibitions  and programs will continue to look and operate pretty much the same as they always have.

The Frontlines aims to combine the 40,000 organizations that support veterans into one network of veterans, active duty, military families and citizens together to overcome the obstacles vets typically face. The Frontlines is a network for armed forces, veterans and citizens to provide 400,000 filtered resources, education and the ability to share their stories. The site is used also used for mentorship to aid in gainful employment, supporting wounded veterans and success during the transition from the military.

People & Participation is based on Involve's successful book by the same name which was launched in 2005. The book provides a useful summary of participatory methods and practice but given the number of methods and speed of the development of new methods it is impossible for a printed publication to stay accurate for long

Success with digital media for museums, education and cultural organisations isn't about scrambling to sign up to the latest fads, those teasmades of technology, and more about attitudes of organisations and the individuals within them. What are the handles we can grab hold of to begin or better develop our journeys into digital media use in the world of exhibition, performances or engagement of new audiences? It tries to make a few points, some more Successfully than others, no doubt. Key amongst them:- how to institutions do better what is now so easy for everyman to do?- is there anything to be learned from the world of startups where coming up with a compelling problem that needs solved? What are the problems museums manage to solve? Do they need to think in that way at all?- what potential is there for cultural organisations to open themselves up to new audiences by tackling the same content and ideas in alternative ways and on different platforms?

User participation Focus on the 'critical success factors' for user participation: what are the conditions, do's or don'ts, to make user participation really work? Are there any crucial or determining (external and internal) factors to take into account when developing user involvement strategies?"

The purpose of this exploratory study was to advance understanding of how American museums are currently using social media. More specifically the study used an online survey to question museum practitioner's on current social media practices by looking at tools used, purposes, importance, effectiveness, measurement, satisfaction and success. The following is a bullet point summary of the findings.

Most UX designers use qualitative research-typically in the form of usability tests-to guide their decision-making. However, using quantitative data to measure user experience can be a very different proposition. Over the last two years our UX team at Vanguard has developed some tools and techniques to help us use quantitative data effectively. We've had some successes, we've had some failures, we've laughed, we've cried, and we've developed ten key guidelines that you might find useful.

Sparked by previous discussions, I wonder if anyone is aware of any successful projects/tools that allow users to geotag resources on the web (or to contribute corrections/enhancements to things already tagged)

Trying to fix an organization's content problems by installing a content management system (CMS) is like trying to save a marriage by booking a holiday. We know that a successful web project needs a content strategy-but when it comes to the CMS, we stop thinking strategically. Despite all the talk about user-centered design, we rarely consider the user experience of the editorial team-the people who implement the content strategy. We don't design a CMS, we install it.

Pepsi's Refresh Project is just over a month old now and based on what we've seen so far, is becoming the poster-child for successful blending of social responsibility and branding. Our own Kelli Peterson enthused as much in her early assessment of the campaign. While Pepsi isn't the first to use crowd sourcing for innovation - check out IdeaStorm or Reckitt Benckiser's idealink - we hope this application for the greater good is just the start of a long-term trend. (kommentar von dmi-newsletter, Hinweis Claudia Acklin)

The outcome of MUSTEL is the development and dissemination of recommendations for theoretically-motivated design principles for technology enhanced learning in museums. The success criteria for the outcome is the integration of Kaleidoscope research on TE

"So what is spreadable media good for? * To generate active commitment from the audience, * To empower them and make them an integral part of your product's success, * To benefit from online word-of-mouth * To reach niche, highly interconnected audiences, * but most of all, to communicate with audiences where they already are, and in a way that they value. ...an open photo policy is a cornerstone of any institution that sees itself as a visitor-centered platform for participatory engagement. Here are five reasons I think museums should have totally open photo policies: