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This article introduce a very nice, brand new 3D application that can help many tourists when they arrive, in Baltimore. As useful as the app may be to tourists, it's pretty sad that they have all these lovely features for one city and nowhere else.We can see that from google map to this 3D map, seems like it is a trend that the companies are developing theapplication of navigating tourists. However, I'm glad that they haven't revealed this app to the App Store or Play Store yet for the public because they need to expand their horizons before they even think to release it to the market. But as long as they improve this app and release to the public, it will be great convenience for the tourists.

I highlighted the two passages I found to be most interesting in blue. I read that the system will update it's self every 24 hours but I'm wondering if that would include the forecast and traffic conditions. Does this also offer some type of naviagation device weather it be by car or foot? Baltimore, can be a rather rough city at time. I know that it will high light tourist attractions, convention centers, etc. But will it highlight street names and areas that travelers should stay away from?

To know who your guests are and what they like is definitely a competitive strategy for hotels. From this article, there're tons of Apps working to assist and improve Customer Relationship Management system. According to what I searched, infusionsoft is very time consuming and team initiative to customize properly. It's hard to make each application perfect but the purpose behind them is clear: to communicate with customers as more as we can. Those Apps make teams spread across large distances (and businesses set in one location) to collaborate on leads, contacts, discussions and other items and make this extremely simple to do. So being able to collaborate on more aspects of your daily operations is much more beneficial to overall sales and customer experiences. Some applications bring collaboration to a few narrow aspects of CRM, some bring collaboration to the center of the app, and regardless if you're managing other aspects of your business through software you will need to find ways to collaborate on that as well. Many companies accomplish this by using a variety of applications, but it absolutely brings integration issues and high monthly bills. So a lot of helpful solutions are center collaboration with a feature-consolidating environment across a variety of aspects of business management software. WORKetc is a business management app that combines CRM, PM, Finances (expenses, invoicing, etc) and help desk software into one - and brings collaboration to all of these aspects. Thus, it's essential to collaborate them wisely instead of combining as more as possible.

Fujitsu has released a 2-inch mobile receipt printer that is compatible with apple iOS, blackberry, and android systems. It also has bluetooth and USB interfaces to support connectivity with various mobile computing devices.

Mobile Key by OpenWays is the hospitality industry's first and only ubiquitous mobile phone-based guest front-desk bypass solution that is truly deployable today and enables guests to use cell phones worldwide as a room key. OpenWays, inventor of Mobile Key announces new apps and makes it possible for ALL smartphone operating systems, including Apple iOS, Android, Blackberry, Windows Mobile, Windows Phone 7, J2ME, Symbian OS, Brew, MeeGo, Bada and more, to run the Mobile Key App. This generation Mobile Key app is much simpler than ever before in deployment, maintenance and updating. New features include: tutorial for new user; messaging function between guests and property; customizable brand information; 3D secured set up and security PIN code management. Hotel chains with existing mobile applications also can enable Mobile Key as a value-added service to mobile guests. In a word, it is fully interoperable, carrier independent and highly secure. This self-service option is meeting guests' demands for more service and it's reducing hotels' operating costs while building competitive advantages.

This article discusses a company that has released a software what lets managers and employees access the PMS and POS remotely from a mobile device. This allows a more personal feel when checking in because the person who is checking you in doesn't have to be behind a desk or behind a computer. A hotel in canada actually is using this technology to check guests in directly in front of their own villas. When a person is walking down the hall and needs something for their room such as towels and other amenities, and stops an employee in the hall that employee can help them right away there in the hall instead of having to direct them to the front desk or to someone else that can assist them. The company is called front desk anywhere. and i believe that this will bring back the more personal feel to travel that used to be. This will allow every guest to feel special which i believe that not been the case the last couple of years.

I really like the idea of making relationships between hotel agent and customer less linear more mobile. Customer should feel help and comfort. Furthermore customers love to try some innovations and will definately choose hotels with new and unusual practice just to experience something really interesting.

The fact that employees can now serve customers basically immediately will be very valued by many customers. This type of service is what generates more repeat customers and great reviews by word of mouth.

This article is about an application developed by Big Night Entertainment Group called Tabbedout. This application is a secure mobile application that allows customer to view their account and pay it through their smart phone as the application is integrated with the Micros POS system. The application will be used in four of the company's venues. The application is a secure payment method as well as a marketing tool. The payment information of the customer is saved in the phone and not on a host server. This application gives customers a whole new customer service experience. Customers can close off their tab by simply paying from their smart phone, without having to wait for their server to come back with the bill, only to come back again after the customer has given away their credit card. Also, the server doesn't need to worry as their system has the customer credit card information to close the tab off in the event a customer walked out without paying.

This application is incredible. As technology advances, it makes our lives easier and simpler. Customers who pay through this application should feel more secure because identity theft is less likely to occur. As you said, the application gives customers new experience, and the advantages can result in enhancing customer satisfaction.

This is a POS system named AccuPOS which has come to Android, you can download it in your phone. And it is a full featured solution that is ideal for whatever type of restaurant you manage. such as buffet, fast food restaurant. Also, AccuPOS includes features like guest tracking, detail order histories, contact management and automated delivery addresses on to-go-receipts and it is easy to learn and use. And this software system is designed to perform with the best quality hardware and proviede wireless device support, the it is good for kitchen area operation and receive the order from FOH. The last, this sysem can analyze the sales data that can be approached from a variety of time periods to ensure you have a bird's eye view of your business.

This appears to be a good solution I like the integration with accounting package and that the system can work with phones and other hand held device. The fact that this system can manage time and attendance means that a stand alone restaurant would not need to get another system for this function.

A local restaurant in LaSalle Illinois, Uptown Grill, has turned their full menu into an e-menu, or electronic menu. All customers are to use an android-based tablet in replacement of the traditional paper menu along with their entire wine menu. The e-menu is simple to use. There are two apps available to the customer one of the apps it the restaurants menu. The other renders the tablet useless if a patron were to walk out of the restaurant with, their way of decreasing the thought of theft of their new tablets. The e-menu allows for guest to find out more information for any food item on the menu, all they have to do is tap the image. It pulls up with a full description of the item along with another option, wine pairing. Their menu comes equipped with a wine paring, or suggestion, for each dish. They sell, "hundreds of different wines", and this is a great way to help guests who are inexperienced with wine. For those patrons that have not adopted the e-menu, Uptown Grill provides their paper menus.

In this article titled "What Makes a Good Point-of-Sale System?", the author focuses on the advantages of an efficient POS system along with the key features that a POS system should have. According to Viknesh, "The appeal of POS technology lies in its interoperability - POS technology can function on desktops, laptops and tablets, as well as mobile devices such as Android phones, iPhones and iPads that function on different platforms, making it the optimal choice for small businesses, non-profits organizations and charities". For instance, on a retail level, a POS system not only manages customer transactions but it allows connectivity with cash registers, barcode scanners, receipts and credit card terminals. A POS ultimately offers a competitive advantage to larger players, and thus, it is important to identify key features that the best POS software should have, and which are effective for one's business. These include the whole hardware package, robust inventory management features, sales tracking capabilities, accurate and timely data, security features and reliable POS support. Having a complete POS system ensures quick turnaround times. For instance, if a customer is able to pay seamlessly by being given a choice on the mode of payment, such as credit card, cash, etc.., then they will feel it is effective and quick. Additionally, having a built in inventory system allows businesses to keep track of inventory levels in real time. Identifying which items are running low in order to replenish is crucial to ensuring customer satisfaction. Tracking sales and having the ability to generate reports helps further understand inventory and areas of room for improvement. A POS system should also offer accurate and timely data, especially if it has cloud computing for efficiency. In addition, considering that there is the risk of security and confidential data compromise, it is crucial to have a POS system with data encryption technology. Lastly, a business s

This article discussed how the 1 Hotel in Central Park uses technology to remain eco-friendly while also providing luxury service to guest. The technology is a computer system that controls the amount of light in a room, this changes automatically or can be controlled by the staff. This hotel has mastered a way to be eco-friendly while providing luxury service.

This article is about innovative technology within the hospitality industry. It highlights the industry's top 10 advancements in technology and explains how these advancements have transformed the hospitality industry for the better. The article also mentions peer to peer networks, such as the company Airbnb, and how these companies are affecting the industry's approach to travelers.

This article is about mobile app technology within the event planning sector of the hospitality industry. It lists and details several apps that event professionals can use to make their job easier. The article discusses the various benefits for event planners who use these specific apps.

Thank you for sharing. It's great that there are free tech applications that are available to to make the planning process more efficient.

This article is about the use of beacon technology throughout hotels and resorts. It explains how this particular technology works and discusses the benefits to using beacon technology within the hospitality industry. The article also mentions how tech-savvy millennials are steering technology trends toward the use of beacons.

This article mentions the many benefits and consequences of proximity marketing. For instance, there are policies regarding allowing access to one's location that many users are unaware of. Uber for many months allowed the drivers to still have the user's location even after a couple of minutes of dropping them off. They changed this months later, but these kinds of things coming to light makes customers want to leave their location off. Proximity marketing is great for learning more about who shops at our businesses and even to entice the consumer to shop more frequently, but many people would prefer to avoid it.

As we look at capital expenditures in technology vs income we see that many vehicles are implementing apps. On star was thriving at one point and available in many American made cars however due to the sudden fall off, other replacements have come up. Ford has now emerged to put in place amazon Alexa in over 700,000 of their vehicles. this will offer an Alexa skill that coincides with the vehicles smarts features and offer a much easier use of car adjustments and car controls for many ford owners.

The articles talks about the many advantages of using POS systems over traditional cash registers.

This article discusses the new POS system implemented by Future Group, of the United State's largest retailers. The System patterned with the payment company LivQui and the open commerce platform company US-Based Poynt. This platform is an Android-based operating system with cloud enabled tools that empowers merchants to grow their businesses with better inventory management, supply chain integration, and loyalty programs. For the consumer, the system proves a faster and secure checkout process that allows for the guest to chose there preferred payment method. Digital and physical interfaces are seamlessly merging, and the payments infrastructure is a focal point for the seamless convergence. The goal of this technology is the provide the customer with more convince and choice, while empowering the business to lead their digital transformation