Skip to main content

Home/ Hospitality Technology/ Group items matching "skills" in title, tags, annotations or url

Group items matching
in title, tags, annotations or url

Sort By: Relevance | Date Filter: All | Bookmarks | Topics Simple Middle
12More

Meaningful innovation, or technology for technology's sake? - 0 views

www.hospitalitynet.org/...125000193.html
shared by rrodr658 on 03 Jul 23 - No Cached
    • rrodr658
      rrodr658 on 03 Jul 23
       
      This whole article is based on professional opinions on the impact of technology within the hospitality industry. The majority of professionals did end up agreeing with technology being a powerful tool that will continue to enhance the hospitality industry and although some say that technology will take over jobs, these professionals dont believe so. They believe it will push people to become more tech-savy and improve their skills.
  • now machine learning is being applied to everything from creating the ideal travel itinerary to cleaning up the coding that night auditors have been screwing up for decades.
  • both on the industry best practices as well as the career paths of those who have dedicated their lives to hospitality
  • ...9 more annotations...
  • ptable ROI.
  • user community to sort out the bugs and refinements.
  • support human aid technology as long as it enhances revenue generatio
  • ot replacing
  • n, improves efficiency, guest satisfaction and provides acce
  • it will revolutionize the sales process i
  • hospitality industry will have to embrace technology to remain profitable and functional in years to come
  • does not necessarily mean that humans will be replaced completely.
  • technology is needed to make sure the customers is engaged throug
13More

10 Industry Experts' Picks For The Hottest Tech Trends Of 2023 - 1 views

www.forbes.com/...he-hottest-tech-trends-of-2023
shared by sosor012 on 01 Mar 23 - No Cached
  • things
  • 10 things to look out for in the business and consumer technology realms this year—and in the tech industry specifically—and why these developments will have such an impact.
  • shift toward technologies and initiatives that quickly drive efficiency.
  • ...9 more annotations...
  • major investments in connected car technologies designed to utilize cars for payments.
  • This new wave of AI can perform sophisticated tasks that until recently only humans could do
  • Transparency offers opportunities for more value to be captured and for it to be equitably distributed
  • no-code tools
  • more personalized content
  • fully embrace digital health.
  • a lot of transformation over the next five years in industries that depend on text-based content
  • ’ll see the development of business analysts with data science certifications and data scientists with business acumen
  • More Development Of The Metaverse
  • sosor012 on 01 Mar 23
     
    The article "10 Industry Experts' Picks For The Hottest Tech Trends of 2023" discusses the technologies which are predicted to trend for both businesses and consumers over the course of 2023. The trends include a shift in technology that drives efficiency; reliance on no-code tools such as Wordpress and Shopify; next generation AI that can perform task such as natural language processing; image recognition and decision making; technology that is able to create value to business and consumer through transparency; advanced car technology such as contactless payment version for cars; personalized content; advancements in digital healthcare; ai-generative tools; analyst who bring both science and business skills; and lastly advancements in the Metaverse.
8More

Why Internet Marketing Is So Important for Hotel Businesses? - 0 views

ezinearticles.com/?Why-Internet-Marketing-Is-So-Important-for-Hotel-Businesses?&id=7366900
shared by Xue Yan on 09 Nov 12 - No Cached
  • the Internet has changed the very way communication and marketing is perceived
  • Internet marketing is an umbrella term to classify a range of practices, that may involve Search Engine Optimization (SEO), Social Media Optimization (SMO), Pay Per Click (PPC) campaigns, Content Marketing, E-mailers, Article and Blog distribution with a backlink to your hotel website, Online Booking Engines, OTA management, website analytics and campaign tracking, and many more.
  • Internet marketing also have some special benefits for hotel properties
  • ...2 more annotations...
    • TIANJIAN ZHANG
      TIANJIAN ZHANG on 10 Nov 12
       
      Internet marketing is a very important component of overall hotel business, and hoteliers can ignore it only at their own peril. An effective online hotel marketing strategy involves piling up of vast mental and material resources, and channeling them where it matters most i.e. to the right audiences. As hoteliers are trained into different enterprises, most of them have neither the time or the skills required for online marketing, and the majority of them outsource this work to companies specializing in online marketing.
  • A successful internet marketing campaign is one, that can strike a perfect balance between all these various practices associated with E-marketing.
  • Long Jin on 09 Nov 12
     
    This article introduces the reason that the hotel needs develop its e-marketing. The author pointed that a successful internet marketing campaign is one that can strike a perfect balance between all these various practices associated with E-marketing. Here are the key reasons why it is important for the hotel. Firstly, advertising on the internet is much cheaper than advertising on TV, radio, or even newspaper. Secondly, e-marketing make it easier to find hotel's target audience. Thirdly, the success and failure of any marketing campaign on the internet can be tracked and analyzed very easily by using Google analytics, and various other means. Through internet marketing brands can establish a regular committed community of their fans and followers, and engage with them in a two way communication. A carefully, and strategically designed hotel website can provide its prospective clients a lot information. In addition, as most of the prospective travelers use the internet to gather information about their destinations, and hotels, hotel properties can ignore internet marketing only at their own peril. Also, the hotel can make use of Internet to show its property to the guests. A good designed web page can attract more customers for the hotel.
  • Xue Yan on 18 Nov 12
     
    The article demonstrates the reasons that Internet marketing is important in recent days. To begin with, the author provides several ways of Internet marketing, such as SEO, SMO, PPC and so on. In order to see the effectiveness of each Internet marketing method, marketing campaign is one good choice. The author then tells us how the Internet marketing is superior among traditional media. The Internet marketing is cheaper, easy to target audiences, easy to track data and it also can establish a regular committed community, which attracts lcustomers. Moreover, Internet marketing benefits the hotel properties. For example, the hotel website can help customers better know the hotel. So we see that Internet marketing is crucial to hotels.
  • Gaby Belardo on 19 Nov 12
     
    Internet market is super important in the hospitality world. It helps customers answer questions such as charges, tariffs, location, and etc. and they are able to get answers they need fast, and from a reliable source. Another great use for internet marketing is the ability to draw in customers by showing what their property has to offer through pictures and videos.
3More

Case Studies | | Hospitality Magazine (HT) - 0 views

hospitalitytechnology.edgl.com/...ts-the-Meeting-Experience54665
shared by wei xie on 11 Nov 12 - No Cached
  • Applying this rigor to group housing, Fairmont has leveraged technology to not only streamline its group operations, but to boost revenues and enhance service levels.
  • Fairmont Hotels & Resorts has fully transformed the meeting experience with the adoption of Passkey's GroupMAX as its group solution, enabling its hotels to achieve measurable performance improvements and to deliver an enhanced meeting experience to its group guests and meeting planners brand-wide.  
  • wei xie on 11 Nov 12
     
    This article introduces a outstanding group solution, GroupMAX, invented by Fairmont Hotels & Resorts. This solution has improved hotel's group services and boosted revenues and performance. This article explains its advantages from 4 aspects: Guest Online bookings: with the build-in automate function module, GroupMAX has reduced call center costs of Fairmont, and also create a new way to advertise their promotions to customers. Adding unforeseen revenues: GroupMax is also very skillful in targeting potential extra sales. It helps hotels generate more revenue by selling potential customers room upgrades, extended stays and amenity throughout the booking process Self-managed meeting planners: With GroupMAX's live dashboards and reporting tools, planners can have access and edit to information of the meeting anytime. A synchronized data system: GroupMAX data will be synchronized immediately if there is any modification in Fairmont's CRS system. This feature avoid the information delay, keep GroupMAX system stay productive.
7More

Steps to Buying a Human Resources Information System - Featured Article - Workforce - 0 views

www.workforce.com/...n-resources-information-system
shared by Manali Rabari on 24 Nov 12 - No Cached
  • she urges HR professionals to first look for a tool that will integrate with any existing systems, including payroll, then make a list of the features they want to automate, including recruiting, performance management, time entry and compensation.
  • Fewer data errors, more-efficient recruiting, better performance management tracking and shorter time to fill vacancies are also measures that define the business value of an HRIS, Carney says.
  • The actual cost of your HRIS will vary wildly depending on the modules you choose, number of employees, the vendor, the robustness of the offering and whether you go with an installed or software-as-a-service model.
  • ...3 more annotations...
  • Software-as-a-service products are another option.
  • These systems require no maintenance and come with automatic upgrades, making them a cheaper and easier choice.
  • "Pay close attention to the support features when reviewing HRIS demos," she says. "Otherwise on Day One, you might find out you don't have the technical skills to use it."
  • Manali Rabari on 24 Nov 12
     
    This article discusses the factors that are considered when deciding on selecting a human resources information system. They are extremely useful for streamlining processes and maintaining a database on employees and policies and procedures of a company. They are easy to integrate with other existing systems such as a PMS system of a hotel. Depending on the features and services chosen the costs will vary among systems, it all depends on the customization done on the system. The system can include such features as payroll, recruitment and compensation. It can also cut down costs on keeping a full HR staff.
59More

Emerald | Have human resource information systems evolved into internal e-commerce? - 0 views

www.emeraldinsight.com/journals.htm
shared by Xu Wang on 01 Dec 12 - No Cached
  • Human resources (HR) have been a well-established function in organizations for decades,
  • the department was typically perceived by many organizations as a “necessary evil,” that is to say, as an essential but in no way profitable or advantageous element,
  • even at the current time HRIS is not limited to technological elements alone, such as computer hardware and software applications, but also includes the people, policies, procedures, and data required to manage the HR function.
  • ...55 more annotations...
  • Nevertheless, these well-accepted attributes of HR have been challenged in the past few years, as several indicators reflect fundamental changes within the HR function,
  • although little has changed in this function over the past decades, there are growing expectations that HR will improve corporate competitive advantages by adding real measurable value to the organization.
  • The apparent difficulties in upgrading HR to a strategic position in organizations result in missed opportunities especially in hospitality and tourism, where the human capital has substantive potential to improve the competitive advantage of enterprises, particularly due to the growing competitiveness of the industry, as well as the centrality of the human element in the delivery of hospitality products and services
  • The second change in contemporary HR which, interestingly, is closely related to the previous one, is the growing trend of incorporating advanced information technology (IT) in HR practices.
  • There is extensive evidence to the growing transfer of HR functions to digital formats, as can be seen in the growing popularity of human resource information systems (HRIS) among organizations. HRIS is currently perceived as one of the important factors influencing the role of the HR function, as well as the workplace as a whole. Although in many aspects, technology remains under-utilized in HR functions (Jones and Hoell, 2005), recently its effects have begun to be evident in many organizational aspects,
  • Furthermore, it is widely argued that the adoption of HRIS is likely to promote HR to the awaited position of strategic partner in the organization. The main reason for this is that by using HRIS, HR professionals can improve their performance by gaining better knowledge of the organization and its employees, thus facilitate participation in strategic planning and implementation. In addition, by improving the efficiency and effectiveness of the HR day-to-day administrative tasks, HRIS allows the HR staff to dedicate more time to strategic decision making and planning, which consequently provides more value to the organization to enhance its position within it
  • modern HRIS make optimal use of internet and web capabilities for performing their tasks
  • successful HRIS support the planning and implementation of managerial key processes in the organization, such as executive decision making, technology selection, interdepartmental integration, and organizational reporting structures.
  • Intranet-based employee self-service (ESS) provides employees direct access, mainly through a web browser but also through a centralized kiosk, to personal HR-related information. Thus, the employees can individually handle transactions that used to be carried out by HR personnel,
  • Both MSS and ESS create a trend of delegation of responsibilities and activities that were once considered to be the domain of HR professionals and administrative personnel, directly to employees and managers
  • HRIS was seen mostly as a special form of office automation systems, the emphasis being on reducing costs and staff while making the standard HR tasks more efficient
  • In addition, in today's workplace the HR tasks have become more complex, along with organizational trends such as globalization, consolidations, strategic partnerships, and greater than ever governmental and regulatory reporting requirements for employees.
  • Therefore, from the administrative perspective, by providing powerful computing capabilities, HRIS are changing and improving procedures and processes that were carried out less efficiently before,
  • the automation of routine transactions provides HR professionals with time to perform strategic functions related to the human capital
  • HRIS allow the firm to be proactive in HR planning, by giving managers a constant flow of employee information
  • since HRIS can significantly improve the way employees and managers communicate with each other through various communication channels, this improves the flow of information and expertise throughout the organization, thereby enhancing the firms' strategic capabilities
  • Another prominent perceived characteristic of the HR function has been its reliance on relatively low-tech methods in implementing its tasks
  • Although HRIS can provide both administrative and strategic advantages, it should be noted from the onset that they are usually expensive systems to purchase and implement. Designing and implementing customized HRIS, adapted to the specific needs of the organization, will significantly enhance its functionality, but will result in increased software and hardware costs, as well as time-to-deployment
  • the initial costs of developing such HRIS are high,
  • In order to reduce the costs of HRIS, an organization can purchase off-the-shelf applications composed of HR database programs, aimed at meeting the general needs of HR functions
  • These findings point to the vital need of the HR function to provide evidence of the effectiveness of HRIS, for the purpose of attaining the executive management support for the change.
  • for a successful implementation of HRIS, it is no less important to obtain the support of managers and employees in the organization. Although modern HRIS offer clear advantages to managers, through the use of MSS, for better management of their staff, the implementation of such systems is likely to be followed by a certain level of resentment on the part of the managers. Since MSS transfer the responsibility of performing employee HR-related transactions from the HR staff to the direct managers, many of them are frustrated since they feel that additional administrative tasks are being imposed on them
  • Another relatively common problem, concerning both the implementation and the flowing management of HRIS, is the question of who is in charge of the system. Since the successful development of HRIS requires the input of both the IT and the HR departments, it is not uncommon for disputes over areas of responsibility to break out between these departments.
  • Other territorial conflicts around HRIS may arise when departments feel that the system expropriates some of its authorities; for example, the payroll department might resist HRIS that combines payroll functions. A possible solution to such a problem can be the establishment of cross-functional teams that run HRIS projects
  • the implementation of HRIS raises both ethical and legal issues that need to be addressed by the organization. First, the use of relational database technology provides access to more detailed employee information than ever before.
  • Second, HRIS usually contain private information on the employees, while the access to this information is often allowed to employees outside HR, as well. As a result, some employees feel that their private lives are not protected adequately.
  • The hospitality industry is characterized by a higher turnover rate than other sectors of the economy
  • Traditionally, HR in organizations has utilized low-tech methods in recruitment.
  • Internet recruiting benefits both the organization and the job seeker's perspectives (Pearce and Tuten, 2001; Singh and Finn, 2003). The benefits to the recruiters include: Cost savings, as it is significantly cheaper to advertise on the internet than in a newspaper. Compared to the use of professional search firms (also known as headhunters) the amounts saved are even higher. Recruiters generally receive more applications, which results in a greater pool of candidates from which to choose. Recruiters may receive applications faster, often even on the same day a position is announced. Improved ability to target a specific audience, thereby decreasing future turnover. Time saving, as more unqualified or unfit applicants can be eliminated, through online contact, in the initial phases of the recruitment process.
  • On the other hand, internet recruitment is not without limitations.
  • Once the recruitment process has ensured a large pool of applicants to choose from, the next phase is to select the most suitable candidates.
  • Traditionally, these selection methods involve the visit of the candidate to the organization or, to a lesser degree, to an assessment center, for interviewing, pen-and-paper testing, or situational testing, including group dynamics.
  • The use of advanced technology allows the selection process to complete the widespread online recruitment methods.
  • Nevertheless, the main impact of technology in selection procedures is in relation to employee interviewing and testing.
  • Anderson (2003) broadly described the prominent technology-based selection procedures, along with an assessment of their acceptance and effectiveness.
  • Adequate training is essential in providing quality services, yet traditionally hospitality organizations have not invested adequate resources in training their employees (Conrade et al., 1994). Most of the knowledge and skills of hospitality employees is transferred through on-the-job training,
  • However, as noted by Collins (2004), delivery of organized and structured training programs in the hospitality industry is a constant challenge, mainly because of the size and geographical dispersion of the workforce, as well as the extensive resources – financial, work, and time – needed to establish in-house training programs.
  • Although technology-based training methods have been available for a long time, the hospitality industry has usually lagged behind other sectors in adopting them.
  • Web-based training (WBT) can deliver courses nationwide or worldwide at all time zones to any connected computer, and is easy to update and monitor.
  • Effective performance evaluation plays a critical role in the successful implementation of organizational strategy and in gaining a competitive advantage. Therefore, in addition to important HR decisions that greatly rely on performance evaluation, such as promotions, outplacements, dismissals, many organizations link performance to compensations and rewards. As noted by Bowley and Link (2005), a performance-based compensation plan, often known as “pay-per-performance,” should reflect the organization's goals.
  • the traditional methods, based on a disconnected blend of discrete applications, spreadsheet programs and paper-based systems, to communicate goals, track employee performance and manage compensation, are insufficient in the contemporary challenges of linking performance evaluation to organizational strategy (Bowley and Link, 2005). Yet, although sophisticated HRIS were developed to meet these contemporary challenges, Ensher et al. (2002) found little effect of HRIS on the process of performance management among HR executives, who still rely on paper-and-pencil administration and hard copy documentation of employee evaluation.
  • Nevertheless, CPM has drawbacks that are highly relevant to a service industry such as the hospitality industry (Miller, 2003). The main concern that CPM raises is that reliance only on quantitative criteria is likely to lead to the neglect of more qualitative aspects of performance.
  • Consequently, an effective CPM must be followed by the establishment of an employee development plan, designed in collaboration with his/her supervisor. The second application of technology in appraisal management is online evaluation and appraisal software (Miller, 2003). In contrast to the aforementioned CPM, in these cases technology facilitates delivering performance feedback, rather than generating the actual evaluation outcome.
  • 360° feedback,
  • In addition, evaluation software packages can be used as stand-alone applications or as an integral part of the organization's HRIS, which offers computerized standard evaluation forms. The use of user-friendly software in evaluating employees allows managers to focus more on the contents of the evaluation, rather than on the forms.
  • Therefore, the use of computer software programs allows better coping with these challenges, while saving time and money.
  • While the organization enjoys the reduced need for complex bureaucracy, the employees enjoy better control and enhanced anonymity, as there is no need for dealing directly with HR staff on personal financial matters.
  • The use of HRIS has significant impact on the current affairs between the management and the employees, as well as the characteristics and the environment of the contemporary workplace. From the administrative perspective, through the HRIS the managers and the employees have access to relevant information on employee work rules, policies, and regulations on issues like privacy, illegal discrimination, and work diversity. In addition, the HRIS can assist discharged or displaced employees in finding alternative employment, by providing links to career counselors, training programs, and information, all of which are required for a successful and effective job search
  • technology has changed the nature of the workplace and employer-employee relations more fundamentally than just providing more accessible information.
  • Traditional e-commerce technology provides product/service, promotion, placement, and pricing strategic initiatives to external constituents through the use of extranet platforms merged with intranets (for instance, customer relationship management). HRIS technology provides the same initiatives through the use of intranets merged with extranet platforms (for example, recruitment). Thus, HRIS technology may be considered to represent internal e-commerce systems, which are crucial to the alignment of HR functions within strategic initiatives aimed at sustainable competitive advantages.
  • The evolution of HRIS platforms provides a range of tools for use by enhancing employee-employer relationships. The full service range of HRIS functions brings human capital closer to the strategic direction of the organization.
  • However, the technology is merely a tool that may enhance strategic alignment.
  • There is also evidence from the literature that a disengagement of the HR function from strategic initiatives exist in many hospitality enterprises.
  • It is common knowledge that the hospitality industry is labor intensive with many points of intimate service interactions of long duration. HR will produce sustainable competitive advantages for those firms that include the HR function in a united strategic direction.
  • The literature identifies the advantages of aligned human capital as a means to accomplishing sustainable competitive advantage for enterprises.
  • Xu Wang on 01 Dec 12
     
    This article is a research paper did by Amir and Beer-Sheva. The purpose of this paper is to discuss the impact of technology on the human resources function in organizations, in general, and in hospitality firms, in particular. At the beginning, it introduced the role of human resources department in organizations for decades. And the trend or changes in contemporary human resources. Then it came out that we cannot skipped the effect of technology on the HR function, especially in tourism and hospitality industry. So, next it gave the definitions of HRIS by introducing technology. And list some advantages and challenges of using HRIS. In the end, it listed how technology put infusion across HR function, including recruitment, selection, training, performance evaluation and compensation, payroll, benefits and pension administration, labor relations and outplacement.
1More

IT Investment - Calculating the Value of an IT Investment - 0 views

newtech.about.com/...alue-Of-An-It-Investment_2.htm hospitality business Technology investment
shared by Yuting Peng on 10 Mar 13 - No Cached
  • Yuting Peng on 10 Mar 13
     
    Justifying IT investments is a critical skill for anyone working in technology. It's important to understand the terminology and basic techniques to make a choice to invest a new equipment. Capital Expenditure (CAPEX), Depreciation, Cash Flow, Discount Rate are basic IT investment analysis terminologies. Capital is used to identify a purchase that can be used more than one year. Usually companies will have policies on the useful life of equipment. Depreciation is used to spread the expanse of a capital IT investment over the useful life of purchase. Cash flow means that the movement of cash. And there are cash and non-cash items. Discount rate can be used to account for the fact that a dollar today is worth more than past. There are two simple IT investment techniques, Net Present Value, and Payback Period. Net present value lines up a series of cash flows over time and discounts each to the current period. It take into account the time value of money. It typical to look at cash inflows (saved maintenance costs from retired software), and outflows (cost of the software) over a 3 to 5 year period and discount the net inflow less the net outflow into a single value. Payback period analysis is trying to indicate how long the IT investment takes to recover the cost of the investment. Usually the shorter the payback period the less risky the IT investment
1More

How will the system(The Human Resource Information System) benefit you, the Public? - 0 views

psru.gov.ms/?p=771 technology hospitality
shared by Dongyun Oh on 21 Apr 13 - No Cached
  • Dongyun Oh on 21 Apr 13
     
    What is the Human Resource Information System? The Human Resource Information System (HRIS) is a central automated HR information tool that manages the data of employees and applicants such as Recruitment & Selection, Training & Development, Performance Management, Disciplinary Procedures, Grievance Procedures and Leave Administration. What is the purpose of the HRIS and what will be its function? The HRIS supports the Government of Montserrat in improving data accuracy and information as it relates to its workforce and future HR planning. It creates an improved means of aligning the Government's human resources to its policy priorities and assists with our thrust towards modernization. It will provide data for informing and strengthening line management capabilities in people management. Overall, Government would have better knowledge of its HR costs, numbers and skill-set for future manpower planning, succession planning, and decision making in managing the size of its public service and be able to better ensure that the human resources are fit for purpose. The automated HRIS will enable Government of Montserrat to maintain vital organizational data in an organized manner. How will the system benefit you, the Public? There are several benefits to be derived from the HRIS System. For example, whenever you apply for a job in Government, you will be better able to know where we are in the recruitment process in a timely manner. Individuals who have worked for the Government, will take pleasure in knowing that key information during the years of employment, such as training received, promotions and performance, have been captured from their first day of work to retirement. Government of Montserrat would be better able to report to you with accurate and timely information on issues such as the skillset and health of the organization. Reporting and accountability is made easier. So where are we now with the implementation of the Human Resource Inform
4More

Benchmark Powers Expansion with Centralized Accounting Platform | News | Hospitality Ma... - 0 views

hospitalitytechnology.edgl.com/lized-Accounting-Platform82552 accounting
shared by Amy Sena on 09 Feb 13 - No Cached
  • Benchmark leverages its team’s financial and management skills and is a leader in putting technology in service to the bottom line.
  • Three years ago Benchmark invested in the hospitality industry’s first ‘private’ cloud platform to host its properties’ systems and data. The virtual platform enables Benchmark to reduce hardware costs for investors, protect corporate and guest data in a secure off-property environment, and collect and process performance metrics for its hotels. Benchmark uses the Internet-enabled Profitvue enterprise back office system from Aptech Computer Systems to centralize property accounting.
  • The Profitvue enterprise accounting system is flexible so reports can be built that compare metrics from similar properties.
  • Amy Sena on 09 Feb 13
     
    Benchmark Hospitality has been able to reduce hardware costs for investors, protect corporate and guest data in secure off-property locations. Benchmark Hospitality uses a 'private' cloud platform to host their properties systems and data and they have centralized their property accounting systems.
10More

AP IMPACT: Recession, tech kill middle-class jobs - Yahoo! News - 0 views

news.yahoo.com/s-jobs-051306434--finance.html
shared by Allen Lok on 23 Jan 13 - No Cached
  • Year after year, the software that runs computers and an array of other machines and devices becomes more sophisticated and powerful and capable of doing more efficiently tasks that humans have always done
  • I have never seen a period where computers demonstrated as many skills and abilities as they have over the past seven years.
  • Whole employment categories, from secretaries to travel agents, are starting to disappear
  • ...6 more annotations...
  • Overall, though, technology is eliminating far more jobs than it is creating.
  • Now, that same efficiency is being unleashed in the service economy
  • Technology is eliminating jobs in office buildings, retail establishments and other businesses consumers deal with every day
  • The uncomfortable truth is technology is killing jobs with the help of ordinary consumers by enabling them to quickly do tasks that workers used to do full time, for salaries.
  • Technology is used by companies to run leaner and smarter in good times and bad
  • They realize they don't have to re-hire the humans when business improves, or at least not as many.
  • Allen Lok on 23 Jan 13
     
    This is a multi-part series by AP News on how the fast pace of technology is wiping out millions of jobs globally. Technology use is in every economical sector and nobody is immune from job losses. It is terrify to think that our world has become so automated and reliant on technological use. While there are many pros on technology use such as being more efficient, accurate, cost savings, speed and others, it has no doubt taking a toll on the economy as a whole. In the hospitality industry, a few quick examples that come to mind include online travel reservations, IPads taking over the jobs of waiters and waitress or our favorite machine the Smart Bar. These advances are unique but we are slowly moving away from human interaction. The point is while we are taking advantage of technology to improve business operations we must keep in mind that in the hospitality field we are about proving as service to others that should be as individual as possible. It will be interesting to see if this series leads to suggestions on possible future applications of technology that would revitalize the job economy or create new possibilities.
7More

The Pestana Group Selects MICROS OPERA for Its Brazilian Properties :: Hotel News Resource - 0 views

www.hotelnewsresource.com/_Its_Brazilian_Properties.html
shared by anonymous on 26 Oct 12 - No Cached
  • The Pestana Group has embraced innovation to enhance its competitive position and the Group’s quality standards.
  • Most importantly, MICROS offers flexibility and scalability with its MICROS OPERA and MICROS POS solutions, designed to address Pestana’s evolving needs as it continues its growth trajectory. 
  • Three major goals of the OPERA audit was to ensure Pestana’s CRO is benefiting from the full utilization of OPERA functionality and how the current structure could support a shift into global CRO operations, to receive independent strategic advice on further interface developments to support growth plans, and finally to qualify if the CRO team’s skill set is appropriate to make the most of the OPERA Suite of products. 
  • ...3 more annotations...
  • MICROS offers unparalleled next generation hotel management technology in the private cloud that fully meets our requirements and large-scale deployments.
  • Additionally, the OPERA audit services were critical in identifying areas of improvement to optimize both our operational efficiency and our return on investment in OPERA.
  • MICROS prides itself on its distinct ability to offer enterprise solutions that technically foster and enable our customers growth objectives.
  • anonymous on 26 Oct 12
     
    The Pestana Group (owns and operates 90 properties) has invested in MICROS Systems, Inc. (MICROS OPERA Enterprise Solution and MICROS POS). The Pestana Group invests in innovative technology as a competitive advantage and believes that the MICROS technology will grow with the firm. The Pestana Group has also invested in the MICROS Consulting Solutions to conduct audits on system. I think that the Pestana Groups success is partly attributed to their willingness to adapt and take risks.
2More

Background - 0 views

www.it-investment.com/...Background.htm
shared by Michael Anthony on 26 Oct 12 - No Cached
  • Michael Anthony on 26 Oct 12
     
    We invest in early stage, start-ups and turn-around companies in diversified areas including but not limited to: telecommunications, information technology and high-tech sectors regionally and globally. The Company invests in a portfolio of low-to-medium risk businesses, with an emphasis on providing growth capital to emerging companies operating in the telecommunications and information technology sectors.
  • Michael Anthony on 26 Oct 12
     
    This group is consists of forgein investors mainly from Egypt, the executive group are all from Egypt. The It investment group focuses on investments in telecommunications, information tech, and high tech sectors as well as systems. The fund mgr develops and ID's a strategic developmental plan between the technology and your company, everything gets personalized. In addition to your returns, the company develops a buy out plan as well as feasible exit. In addition, it studies your expertise and enterpernurial managerial skills, tech experience and overall operations. Not only do they design specific investments that fit your criteria and company values but they give you an overal action plan of your company w. an SWOT .
3More

Jonas Project Management (PM) by Jonas Construction Software - 0 views

findaccountingsoftware.com/...jonas-project-management management
shared by Mengchao Li on 17 May 12 - No Cached
  • Jonas Project Management (PM) helps you steer away from traditional methods of project management like pen, paper and multiple spreadsheets. Our project management system is fully integrated with all aspects of the Jonas core system and is used to manage the workflow of a project from start to finish. Project Management tracks items that must be fulfilled under a contract, including RFIs, transmittals, submittals and change order requests.
  • Mengchao Li on 17 May 12
     
    "Jonas Project Management (PM) helps you steer away from traditional methods of project management like pen, paper and multiple spreadsheets. Our project management system is fully integrated with all aspects of the Jonas core system and is used to manage the workflow of a project from start to finish. Project Management tracks items that must be fulfilled under a contract, including RFIs, transmittals, submittals and change order requests."
  • Mengchao Li on 17 May 12
     
    Jonas management system is a high efficient system i have been using in my working place. Jonas Software is the leading provider of enterprise management software solutions to the Club, Foodservice, Construction, Leisure Fitness & Sports, Attractions, Metal Service Centers, Moving & Storage, Education, and Radiology/Laboratory Information Systems industries. Within these nine vertical markets, Jonas boasts 28 distinct brands, all of which are respected and longstanding leaders within their own domain. Jonas' vision is to be the branded global leader across the aforementioned nine vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of Software For Life and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 10,000 customers worldwide in more than 15 countries. Jonas employs hundreds of skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Australia and the Caribbean. With the talents of Jonas employees spanning the globe, Jonas is proud to avail cost-effective training and consulting services to our entire client base.
1More

What Skills Does One Need to Be a Travel Agent? - 0 views

www.ehow.com/ls-one-need-travel-agent_.html
shared by maria del pilar echeverri on 28 May 12 - No Cached
  • maria del pilar echeverri on 28 May 12
     
    why travel agent are still in need, when people go to different countries and mainly when the language is different and the culture is the opposite of yours, and you are traveling to a place like this, is favorable to visit a tourism agent to get help and be able to have your dream vacation.
4More

Does the Cloud Make VoIP More Hospitable? - Unified Communications Strategies - 1 views

www.ucstrategies.com/...make-voip-more-hospitable.aspx telecom
shared by Mengchao Li on 24 May 12 - No Cached
  • The current technology is creating opportunities for hospitality providers that specialize in hotel technical infrastructure: a hosted provider of not only voice, but PMS, Internet access, premises infrastructure. Several hybrid IP systems now support a gateway mode – where the on-premises solution is effectively a gateway controlling all the analog rooms. Centrally managed and controlled – integrated into a multi-tenant web based PMS – backed by a 24-hour help desk and NOC, could be the ticket to get hospitality VoIP.
  • Two issues are keeping IP out of the rooms: complexity and cost. The local staff just don’t have the time or skills to deal with complex phone systems. Even selling local ads isn’t worth the cost or effort of replacing the system, though these benefits could be more attractive regionally, or even nationally. IP systems make a lot of sense for the business phones, but room phones are likely to remain analog for now due to the cost disparity of the endpoints. IP phones continue to get cheaper, and maintenance of copper lines continues to rise. Eventually, the phones will become IP.
  • The rooms mostly remain analog, but IP phones offer benefits at higher-end properties. IP phones offer the elimination of separate cabling. Hotels could potentially sell ads on the phone that range from color picture ads to speed-dial settings like “Pizza Delivery.” Some vendors are creating optimized phone-top IP applications for hospitality that make it easier to request a car from valet parking, book a tee time, or check out. IP phones could also be designed to be a mini access point to support the increasing number of tablets.
  • Mengchao Li on 24 May 12
     
    This article talks about 3 stages for the telecommunication development in hotel. Hotel could absolutely use the phone 2 decades ago which is much more convenient to keep in touch with each others because of the lack of the mobile phones. But after the cellphone came out, hotel couldn't make more benefit from the phone calls which were just used for internal communications, morning calls, housekeeping and so on. After 2000, another technology was created which is call VolP( voice over the internet or IP phone) which could do more than a phone, such as Ads on the IP PHone. but it could not be widely used because of the complexity and cost. There is a new technology coming out called cloud which combines all the stuffs-- Telephones, PMS, Internet, and cable plant together and make employees or customers easier to learn. For example,a hosted provider of not only voice, but PMS, Internet access, premises infrastructure. Several hybrid IP systems now support a gateway mode - where the on-premises solution is effectively a gateway controlling all the analog rooms. Centrally managed and controlled - integrated into a multi-tenant web based PMS - backed by a 24-hour help desk and NOC, could be the ticket to get hospitality VoIP.
5More

Mobility rewrites the rules for POS system services - 0 views

searchitchannel.techtarget.com/...-rules-for-POS-system-services
shared by Ted Rood on 24 Jun 12 - No Cached
  • Mobile technology is rewriting the rules for point-of-sale system services. This is creating opportunities for solution providers with security, wireless and broad e-commerce skills.
  • Tablet computers have accelerated adoption of open system point-of-sale (POS) solutions that integrate multiple transaction methods, including mobile and traditional fixed in-store sales terminals as well as e-commerce sites
  • One motivation is generational: Entrepreneurs are opting for systems that can "follow" clients and support better tableside service
  • ...1 more annotation...
  • opting for mobile computers that can run POS applications served up via an Internet connection
  • Ted Rood on 24 Jun 12
     
    This article focuses on how Mobile technology is changing the way the hospitality industry is utilizing POS systems. Ever since the rise of tablet  computer usage, open system POS solutions that integrate multiple transaction methods have become increasingly more popular. Entrepreneurs in the hospitality industry are opting to go with systems that follow clients and offer better table-side service. Instead of using the traditional POS system terminals, business owners are going with a POS system that can be run on mobile computers through an internet connection.  Mobile POS solutions are becoming more and more popular in the restaurant and hospitality business. Retailers are delivering different mobile applications, such as personal shopping solutions as well as encouraging customers to use their mobile devices to receive promotions and other marketing incentives. In january 2012 it was reported that almost half of all tablet computers are being used for some kind of shopping transactions. 
6More

Big Data Opens New Frontiers for the Reporting and Analytics Industry: dbta.com - 0 views

www.dbta.com/...ReadArticle.aspx technology data
shared by Gabriela Moreno on 23 Aug 12 - No Cached
  • Companies are now awash in big data, and end users are demanding greater capability and integration to mine and analyze new sources of information.
  • However, many respondents worry about the skill sets they will need to effectively deliver solutions on these platforms.
  • Big data affords companies the opportunity to ask questions they never were able to ask before, adds Christian Hasker, director of product development for Quest Software.
  • ...2 more annotations...
  • “Big data should be thought of as a new natural resource,” Deepak Advani, vice president of IBM Business Analytics Products
  • These and countless other questions can be answered by adopting big data techniques.
  • Gabriela Moreno on 23 Aug 12
     
    In summary, the article Big Data Opens New Frontiers for the Reporting and Analytics Industry explains how companies are now facing mass quantities of data in the likes which they have never seen before. The increase in data is adding a new dimension to they way businesses are expected to operate. Many large scale companies are integrating data technology with their other software systems.  As a result, companies are seeing increased levels of customer satisfaction and functionality. However, this a still relatively new concept and there are still many questions that need answers when it comes to implementing the latest in data management systems.  
11More

Hotels Tap Tech for Loss Prevention | Top Stories | | Hospitality Magazine (HT) - 0 views

hospitalitytechnology.edgl.com/...Tech-for-Loss-Prevention-77334 loss security
shared by Adilen Alfonso on 15 Jan 12 - No Cached
  • But new technologies are becoming available
  • From RFID linen/supplies tagging to inventory management; from automated minibar technology to video surveillance and door locking technology, hotels are finding new and innovative ways to protect their assets, and their guests.
  • a radio frequency identification system (RFID) that allows MGM Resorts to track and understand inventory quickly and effectively.
  • ...7 more annotations...
  • RFID-enabled locking technology
  • The system was implemented in December 2009, and has resulted in balanced inventory
  • When inventory is received, chips are either pre-installed or sewn into them and inventory is entered into InvoTech’s GIMS system
  • The new system allows the facility to monitor and audit a lock to determine when the room was entered and by whom.
  • security cameras provide “eyes in many places
  • merging technology takes these measures to a higher level, using intelligent software for example in security cameras, to provide detailed surveillance information.
  • Good technology in the hands of skilled administrators and managers who have put well-developed and well-communicated processes in place is what really makes the difference in terms of loss prevention for hotels. 
  • Adilen Alfonso on 15 Jan 12
     
    This article shows how hotels are using technology to improve their loss prevention and security systems. Hotels, like the ARIA in Las Vegas, are implementing radio frequency identification systems (RFID) to efficiently track their employees' uniforms. This specific hotel has the advantage that it is a new hotel and therefore can start with a blank slate, versus other hotels that will implement it as their budget allows. The RFID chips are sewn into the uniforms and then entered into the inventory system. This allows the hotel to monitor where and in whose hands the uniforms are. Other hotels, like the Arnold Palmer in Orlando, are using RFID for security. The RFID locking technology audits locks and tell the hotel when and who entered a room. In addition, sophisticated cameras with intelligent software are being used throughout different points of hotels' perimeters to safeguard guests. These sophisticated technological breakthroughs are only efficient if organized data management and communication processes are put in place. I think that the use of technology to better monitor theft and security is a great area for hotels to invest their money on. The use of cameras to detect alarming fast speeds of boats near hotels with ocean perimeters is not something that guests look for when deciding on hotels, but it is an added feature that adds value to the hotel in the long-run and one that can save lives.
14More

Global Distribution Systems in Present Times - Four Major GDS Systems; Amadeus, Galileo... - 1 views

www.hotel-online.com/...Oct02_GDS.html
shared by Chengcheng Feng on 26 Jan 12 - Cached
  • Among the “shelves” on which buyers search for travel services are world’s global distribution systems and the Internet distribution systems
  • The airlines realized that by automating the reservation process for travel agents, they could make the travel agents more productive and essentially turn into an extension of the airline’s sales force. It is these original, legacy GDSs that today provide the backbone to the Internet travel distribution system
  • Fang Shu on 26 Jan 12
     
    October 2002 - The travel marketplace is a global arena where millions of buyers (travel agents and the public) and sellers (hotels, airlines, car rental companies, etc.) work together to exchange travel services. This is a good article talking about four major GDS System companies in the world nowadays. When we do some research in GDS area, it is better for us to know some information about these four companies. They are Amadeus, Galileo, Sabre and Worldspan. The author said that Aadeus is Number 1 inlocations worldwide compared to other three companies, Galileo International is a cautions follower when it comes to technology when compared to other GDS companies. Sabre's competitive strenghs are market position, global reach, stable product line, diversification of revenue streams and intellectual capital. And Worldspan has successfully developed the strategies and solutions to ensure the company's long-tern success. After read this article, I think I have the big picture of what GDS System is. The author gave us the strength of different systems. I know what are these GDS companies doing right now in the world. And what is the best is that the author used some accurate data to support the point. So in my point of view, I don't only understand the knowledge related to GDS System, but also learn the way to write my paper, that is using lots of numbers.
  • ...9 more comments...
  • Fang Shu on 26 Jan 12
     
    I don't know why but I was failed to highlight this article. I did it in My Library.
  • YONGHE FAN on 27 Jan 12
     
    It is a great article that provides some detailed information on the four most famous GDS. and it was separated into four parts by explaining the four major GDS one by one. It is talking about the history, current status and development of these four major systems to help readers understand what exactly it is and how it works. I like this because it helps me create an overview of GDS systems.
  • Ligia Elizondo on 27 Jan 12
     
    Interesting article that summarize important information about major GDS companies. GDS companies such as Amadus, Galileo and Sabre are platforms in which a range of travel related services are offered through electronic switches and routers .
  • Jingyi Wen on 28 Jan 12
     
    This article introduces four major GDS systems' characteristics and strength. I think these information will be useful for hotels when they choose the GDS systems.
  • Yu Zhai on 30 Jan 12
     
    According to the World's Leading CRS/GDS System 2011, Sabre is the winner profile. And the Amadeus, Galileo, Worldspan and Zurich Systems were nominated.
  • Joe Cilli on 10 May 12
     
    This is about GDS!
  • paige rosenberg on 12 Jul 12
     
    In the travel marketplace it is global where buyers and sellers work together to exchange travel services. Global distribution systems and the internet distribution systems have become electronic supermarkets linking buyers to sellers and allowing reservations to be made quick and easy. Travel today is sold most on the internet, it is a vast networks of suppliers and a wide customer pool in a centralized maket. Currently today there are 4 major GDS and they are continuing to grow. This article pretty much summed up what we learned in the past 2 classes
  • Irine Wallace on 03 Sep 12
     
    SUMMARY A global distribution system (GDS) represents a computerized system used for managing different transactions within the air travel and hospitality industry There are currently four major GDS systems: 1. Amadeus (2) Galileo (3) Sabre (4) Worldspan Amadeus Founded in 1987 by Air France, Iberia, Lufthansa, and SAS, Amadeus is the youngest of the four GDS companies. Amadeus is a leading global distribution system and technology provider serving the marketing, sales, and distribution needs of the world's travel and tourism industries. Its comprehensive data network and database, among the largest of their kind in Europe, serve more than 57,000 travel agency locations and more than 10,500 airline sales offices in some 200 markets worldwide... Galileo International Galileo International was founded in 1993 by 11 major North American and European airlines: Aer Lingus, Air Canada, Alitalia, Austrian Airlines, British Airways, KLM Royal Dutch Airlines, Olympic Airlines, Swissair, TAP Air Portugal, United Airlines, and US Airways. It is a major player in the GDS business throughout the world: North America, Europe, the Middle East, Africa, and the Asia/Pacific region. Galileo International is a diversified, global technology leader. Sabre For more than 40 years, Sabre has been developing innovations and transforming the business of travel. From the original Sabre computer reservations system in the 1960s, to advanced airline yield management systems in the 1980s, to leading travel web sites today, Sabre technology has traveled through time, around the world, and has touched all points of the travel industry. Worldspan Founded February 7, 1990, Worldspan was originally owned by affiliates of Delta Air Lines, Inc., Northwest Airlines, and Trans World Airlines, Inc. It is currently owned by affiliates of Delta Air Lines, Inc. (40%), Northwest Airlines (34%), and American Airlines, Inc. (26%). Since its 1995 advance into the world of Internet technology fo
  • xiyu wang on 09 Sep 12
     
    This article is about the GDS system, and it introduced four major GDS system in present times. GDS is a worldwide computerized reservarion network used as a single point of access for reserving airline sears, hotel rooms, rental cars, and other travel related items by travel agents, online reservation sites, and large corporations. The for major GDS systems, Amadeus, Galileo, Sabre, and Worldspan owned and operated as joint ventures by major airlines, car rental comopanies, and hotel groups. GDS is also called automated reservation system (ARS) or computerized reservation system (CRS). Among the four major GDS systems, Amadeus is the youngest one and has done remarkably well during its short tenure. With its strong company infrastructure worldwide, impressive product set, and growing customer base, Amadeus is one of the most significant players in shaping the future of the GDS. Galileo's competitive strengths include market share, well-balanced and global presence, relationships with diverse groups of travel vendors, technologically advanced information systems, highly skilled personnel, and a stable product line. Gralileo is a follower when it comes to technology, but is has established successful relationships with entities such as Go, UK's best low-cost airline. Sabre's competitive strengths include market position, global reach, stable product line, diversification of revenue streams, and intellectual capital. Sabre business model is a strong one, and continues to make significant progress in advancing both its electronic travel distribution and its information technology solutions businesses. The last one Worldspan has a legacy of industry firsts that are not well known. It continues to look at benefits of creating its own consumer brand and has been partnering with different companies to expand the services that it can provide to its customer base.
  • anonymous on 14 Sep 12
     
    GDS is started on the airline industry. And with it development, the airline company recognized that the GDS is becoming more and more important and necessary. And in my opinion, the GDS can not only focus on the airline. It can be on the internet. That is means they should built some sub-company around the world and it will help to form a kind of net that can cover all over the world. So that it is reduce the pressure of airline and increase the short distance distribution. it will be more efficiency for the guest and less human labor.
  • Chengcheng Feng on 20 Sep 13
     
    More and more customers rely on global distribution system to buy hospitality products in present time. This article introduces four major type global distribution systems, Ama dues, Galileo, Sabre and Worldspan. There are also some smaller GDS existed in the world. Amadeus is the youngest of the four GDS companies. Galileo International is a diversified, global technology leader. Galileo's competitive strengths include well-balanced and global presence, relationships with diverse groups of travel vendors, technologically advanced information systems and a stable product line. Sabre's competitive strengths include market position, global reach, stable product line, diversification of revenue streams, and intellectual capital. Worldspan provides worldwide electronic distribution of travel information, Internet products and connectivity, and e-commerce capabilities for travel agencies, travel service providers, and corporations.
3More

Hospitality Managers and Communication Technologies: Challenges and Solutions - Cornell... - 1 views

www.hotelschool.cornell.edu/...abstract-15174.html hospitality communications
shared by jessica carvalho on 26 Jan 12 - No Cached
    • jessica carvalho
      jessica carvalho on 26 Jan 12
       
      This is a good and short article about things that are currently going on in the hospitality industry. It shows that most answers on the small sample size come from their age, gender, and native language. These answers are most comparable to these skills.
  • While most thought a 24-hour turnaround was acceptable, others were willing to let matters slide longer—potentially incurring dissatisfaction from customers and coworkers.
  • jessica carvalho on 26 Jan 12
     
    hospitaltiy tech communications
« First ‹ Previous 41 - 60 of 128 Next › Last »
Showing 20▼ items per page