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Compared to large hotel chains and airlines, the GDS can play a different role for businesses of smaller sizes. For small hotels, it may be beneficial to make use of a channel manager instead of depending on sales from a GDS. The article suggests to smaller hotels that channel managers, who work directly with travel agents, can mean more profit for your business. Using the GDS and a travel agency, you are technically paying 2 commissions. With a channel manager, you would only be paying one. Having this business relationship will cut out a middle man, and hotels with smaller budget will find this strategy more efficient.

I find this article a little misleading. The GDS are channels, can be managed by a channel manager, or in conjunction with, or separately but usually for smaller hotels require an intermediary. Accessing the GDS(s) are used less by smaller hotels for two main factors: 1. Costs and Fees 2. Scope of demand (driving the right customers). 3. Program Fees The article cites figures which have changed substantially since 2015, as of Q4 North American GDS growth was up 6.4% and ADR was up 4.2% YOY with 18.4% of all bookings coming through GDS. TravelClick, Inc. (2019, March 4) What isn't highlighted in the article was the fact that margin agreements with OTAs for smaller independent hotel range anywhere from 20-35% . If the article had done an actual cost comparison (access through intermediary to GDS instead of OTA) the 10% commission + access and delivery fee may have proven more profitable. It would have been better if they had done a little more comparative cost analysis. TravelClick, Inc. (2019, March 4). GDS Booking and ADR Growth Drive Strong Q4 2018 RevPAR Performance in Hospitality. Retrieved from https://www.hospitalitynet.org/performance/4092226.html

This article from the Little Hotelier talks about what exactly is GDS and the Channel Manager and which on is better for Small Hotels. Small Hotels should opt for the system that gives them what they need, but in their price range and for the size of their business.

This article first introduced us to the definition of smart hotel rooms, and then explained the importance of smart room technology. From a customer perspective, smart hotel rooms can provide guests with a higher level of personalized service and enhance the customer experience. From an environmental point of view, smart hotel rooms are conducive to sustainable development. The consumption of lighting or heating in the room can be adjusted according to actual needs, which means that energy waste can be reduced. From the perspective of hotel management, smart hotel technology enables the front desk to remotely manage the room, improves management efficiency, and monitors the operation of equipment in the room through the Internet to achieve faster repairs.

This article is great for anyone who would like to understand more about technology involved in the hospitality industry. Recommend this to anyone who is writing about technology.

Hotels collect large amounts of data from guests staying at their hotel directly and through third parties. As hotels continue to invest into technology to improve their guests' experience technology can also lead to more breaches. When guests use their smartphone to customize their stay by ordering room service, planning activities or purchasing upgrades it increases the chances of a breach and allows the hotel to collect more data. Multiple systems that a hotel uses can also create potential risks. Hotels need to take control, prepare for the inevitable, respond to breaches and create a culture of security.

Informative page reflecting Event Statistics - Post-Covid

This article talked about the advantages and disadvantages of cloud computing. Some advantages include the accessibility, savings, security, the world-wide access, the data backups, etc. The disadvantages mentioned were the vulnerability to attack, meaning hackers can potentially access your data from the internet. Also, since cloud computing depends on the internet, there can be issues when the wifi is working properly.

This article describes what hospitality could look like in one year, ten years, and even a hundred years from now. from Bio hotels that think for themselves to flying taxis and lunar bases. The future cuisine may consist of printable burgers and anti-jet lag menus..

To summarize, E-waste has been the fastest-growing waste stream in the world for nearly a decade, and it has a really negative impact on the environment. And the pace is not decreasing. E-waste is made of the materials that make up the electronics that run our life which are bad for the environment and for our health. Additionally, the three primary impacts are air, water, and soil that negatively affects the environment. Finally, to protect our planet from e-waste is prioritizing reuse of products.

Personal information collected can range from generic data like names and phone numbers to sensitive data like bank accounts. Databases in the hospitality industry are the most vulnerable to data breaches. Reliance on payment cards or virtual payments can increase the chances of information leaking or potential for cyber attacks. Staff training in maintaining data security is overlooked. two-factor authentication, Employees training to reduce insider attacks, and cyber security measures such as adding of firewalls, traffic filters, and network monitors to guard against malware present online can ensure data security for consumers and the business.

The article revolves around new technological concepts that the main cruise lines are adding to the cruising experience. While they have heavily focused on the ships hardware, they want to implement new software that will make the experience more enjoyable and simpler for guests to enjoy. Carnival, would like to implement a "medallion" called the Ocean Compass, that is crossover between the Disney Magic Band, and the band seen at the Universal Volcano Bay water park. It fits the Disney aspect, because it holds information,can open doors, and links guest pictures to the technology. It is similar to Universal, because it informs guests of when to attend something, so that they do not have to wait in a line. Royal Caribbean, likes the band idea that Disney presented, and wants to make bands of their own, that have similar functions that the Ocean Compass from Carnival has. In addition, Royal Caribbean wants to expose their guests to Virtual Reality. They hope to create an immersive experience for their guests, from the comfort of their rooms. Norwegian and MSC are mostly developing smart phone applications, that allow guests to check-in, book excursions, and open rooms. It is obvious that Disney developed a great idea with combining a "magical" band and phone application. The concept is so successful, that other players want to utilize the same formula. Let us see how well it works in the cruising industry.

This article dives into the ways that technological innovation is disrupting the hotel industry. Hoteliers are struggling to keep up with guest needs and demands. Technological innovations, while a necessity, can never replace human touch. This rapid change represents a challenge and opportunity for the industry to overcome.

This article explains the technological advances in the hospitality industry and how this has been attributed to being a crutch for the industry and/or a burden. With the utilization of technological software such as kiosks, automated checks in's, and mobile ordering, the hospitality industry has had a disruption in the product that they are offering. The article also undergoes the understanding of taking the implementation of technology and the human interaction and combining them to work cohesively in the hospitality industry. Understanding that it is a balance that both must intertwine in order to find success in hospitality.

In this article, all the incredible sides of innovative technology within the hospitality and tourism industry are highlighted and discussed. Along with the discussion of what some of the newest technology is, it touches on how it positively and negatively affects the industry. For example, the article talks about how the average person is so much more willing to go about self-service check-ins and hotels and airports, as well as ordering from a kiosk at a restaurant. from this, while it can be super convenient for the customer, it can also cause extreme damage to the business. Because so much of the industry has transformed to just being at the will of your fingertips, it leaves customers forgetting that not everything comes with instant gratification. "Long queues to check in at the hotel become unacceptable; unresponsive or slow room service lead to negative hotel comments on TripAdvisor; and some expect 24 hours' housekeeping even in a budget hotel", a quote from the article reads. The article also talks about how while there can be many negatives, there are equally as many rewarding positives. For example, "Due to the large numbers of internet users, including mobile, online review platforms, attract lots of traffic which, in turn, means plenty of business potential for the online travel agencies (OTAs) in particular". One of the main points in the article talks about how even though many hospitality jobs are being taken over by computers and AI, the one thing a robot will never be able to grasp and give is human interaction. "A machine can cook dishes exactly to order, but it cannot experience how the guest feels; a robot might be able to deliver a pot of hot water to a hotel room, but it is unable to tell whether the guest is feeling unwell; an advanced voice control system could make it easier to order room service, but it cannot tell whether the guest enjoys the meal". In conclusion, while there are indeed many disruptive changes that have bee

Travelport's recent survey found four trust gaps that exist between the travel industry and its consumers. One of those is data privacy, with only 40% of travelers currently trusting companies to responsibly use their data. While the majority of consumers are still not comfortable with companies using any shared data, they are most comfortable with them using data that was sourced from the company and not acquired from external companies or mining.

This article by Michael Toedt on "Data privacy matters in the hotel industry" speaks on the approaches that can be taken to protect guests' data and their privacy since these practices increase guests' trust and loyalty to companies. Accordingly, it is vital for hotels to securely store guests' information. Thankfully, CDM systems make it much simpler for hotel staff to manage data-related requests from clients, such as updating personal details. They also enable one-click deletions, preventing data disputes.

According to the article, two Romanian nationals have plead guilty for participating in an international, multimillion-dollar scheme to remotely hack into and steal payment card data from hundreds of U.S. merchants' computers, including a great number of Subway restaurants. The reality is that anyone with an Internet connection can search for, identify and target remote applications that businesses rely on. This case is a warning to operators utilizing POS systems to shore up their security by taking steps to make their accounts more difficult to breach and therefore less attractive hackers.

This article discusses the security issues with restaurants using remote desktop applications that are easily accessed by hackers trying to steal stored credit card information. The relative simplicity in which these hackers were able to steal the numbers should pose a real concern for restaurant owners in making sure their systems are properly secure from theft. They were able to crack simple password protected applications to gain access to private information. These remote applications used by restaurants are a not provided with enough security and therefore are easy targets for hackers.

There are few processes about how to select a HRIS technology. What is the degree of flexibility and scalability that the HR information technology software provides? HR professionals should determine if the software can import data from multiple Excel spreadsheets, databases, and paper documents and the level with which it can interface with all kinds of systems and data. Will the HR information technology be able to grow and scale with the organization? Is the HR information technology software able to integrate with other systems? HR can obtain greater efficiencies when data and other employee information entered into one system can be shared with another system. Who is responsible for implementing, or building, the solution? What level of training is involved? HR should have a clear understanding of the level of training and technical expertise that will be required and the amount of time expected. If training is involved, is there a charge? What types of maintenance and upkeep are required? What security measures are built into the HR information technology? If the software is available online, through an ASP or SaaS model, the provider should offer daily backups, backup servers, and added protective layers. Will employees be able to enroll in benefits plans and make changes in real-time to their personal data and plan choices? The system should clearly present the plans available and enable employees to make selections at their convenience, simplifying these actions throughout the process with wizards.

This article talks about the benefits of using a human resources information system. It will help to improves the productivity because of using a central database. It also helps to save the time on the administrative functions. More communications are available and employees are easier to communicate as well.  

The biggest benefit that we can get from HRIS is the productivity. All the tasks that HR department is doing can be done by pen and paper and it has been using for past years. However, companies including hotels now want to run HR department more efficiently. This program help to reduce labor cost but improve communication with employees. On top of this benefits, it has much more advantages. However, there are still small hotels not using this program because of their financial budget. Once again, it is not a mandatory program as PMS but it is necessity.

This article talked about the major benefits of HRIS. All data is usually collected and placed in a central database. Through the HRIS can improve the productivity of the human resource department since data going to be very easily retrieved from the database. What's more, HIRS can save time on the administrative functions and improve the communication with the employees. In addition, HRIS can create self- service options, which employees can be able to access useful information without having to spend a lot of time going from one office to the next.

Now hotels have the perfect solution for managing meeting room sales and catering operations - IQbanquet, available from Deerfield Beach, Fla.-based IQware. Designed specifically for the hospitality industry, IQbanquet provides your sales and management team a suite of powerful tools to efficiently handle every aspect of your operation, saving you significant time and headaches while increasing your profitability and service levels. Nevistas Publishing (http://s.tt/1tOFU) This website reports an article about intelligent event planning. It is basically a system designed for the hotel industry to streamline processes and eliminate manual process. The great advantage of the system the ability to track previous guests and preferences from one event to the other. It also helps with contracts and documents that need to be signed and saves time as well. This type of system will assist in keeping track of emails sent and it is very intuitive as well expediting training ultimately increasing guest satisfaction.

Newly integrated directly into the IQware PMS, IQbanquet a new solution for properly managing sales, delivers a wide range of features designed and proven to streamline event management, from sales tracking to resource planning. "IQbanquet also serves as a contact management system - all interactions, including phone calls, office visits or emails with the client are tracked. While many systems are integrated with Outlook, much of the client contact information can be lost or misplaced when staff changes." This new system has potential to really go in today's technologically advanced world. IQbanquet really is a system that will increase a positive consumer response rate. 

The current trend of human resources software is towards global. Every major human resources software vendor is trying to appeal to multinational companies looking to handle their global workforce through a single, cloud-based human resource system that can manage everything from payroll and administration talent and learning management. Four Seasons Hotels and Resorts at Toronto had trouble transferring managers from one location to another and researching HR when they open new hotel. This is because they did not have certain standardization of compensations and they too much relay on paper-driven systems. Today, Four Seasons Hotels and Resorts are enabled to check compensation information on anyone at specific property as well as locations employees want to work in the future by using Workday's a global human capital management system. Moreover, Four Seasons' managers and employees working at the properties around the world will be allowed to use the system in various languages.

 The hospitality industry encompasses a wide range of sections from lodging, restaurants, special event planning, conventions, and many more.  The hospitality is unique in the fact that scheduling employees often times varies from week to week depending on the occasion. One week you may have a wedding that requires 50 employees while the next week you may only need 10 employees. ZoomShift provides the flexibility for managers to schedule around the demands of their clients with employee availability in mind.