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The IT Department Needs to Be Involved in Employment Termination - 0 views

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    This article discussed the need for the IT department to be involved whenever an employee is terminated. This practice should be in place because there can be security threats if former employees still have access to company records and data. The article gave three principles that companies should strictly adhere to when terminating employees: Prompt notification of termination, prudent revocation of access (both on-site and remote) and preemptive preservation of data. This article makes some very interesting points, because we don't often think of termination from an IT standpoint. But it is crucial that former employees no longer have access to company data, and that the company preserves certain data that will be useful if the employee seeks a lawsuit. I have a somewhat relevant example in that a former apartment complex I lived in never requested the barcode scanner for my vehicle when I moved. Just for fun one day, I tried to drive through the gate to see if my scanner still worked. It did! Good for me, but not so good for the complex, as hundreds of former tenants could still access the property with ease. This example reinforces the fact that IT must be involved even in employee terminations.
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    Terminating an employee is not thought to include the IT department. However, this article points out the relevance the IT department has in the process. The HRIS is efficient for the HR department to collect data on all employees. And the IT department is responsible for taking the employee off the HRIS and stop data collection. They are also responsible for ceasing access from the terminated employee to any company related information. The author suggests that the company dismiss any online access to the employee to prevent theft, hacking or any other harm to the company. The IT department must also make sure the employees private information stored in the system must be preserved. If not taken care of considerately, there is a possibility for a legal issue to arise. This is why the IT department, amongst the HR department and executive staff, should be included in the termination of employees.
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Integrating Technology to Improve Event Production - 0 views

  • GPS technology is a huge time- and money-saver.
  • Barcode scanners make credentialing and other tasks much easier.
  • automated external defibrillator (AED), which can restore a normal heart rhythm in cases of sudden cardiac arrest.
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  • Google Earth is the most accurate tool for route planning and site scouting that we've tested.
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    To improve the efficiency of event managing, event managers need several technology. This article introduced GPS techology, which can used to track vehicle and participants. Barcode scanners are also the important tools that can be used in printing the credentials in advance and check it to the event faster. Because most of the staff and volunteers have smartphone, smartphone based technology such as Excel spreadsheets and google Earth can also useful in sharing information and siting address. In addition, supported by cloud technology, staff can access to their event data from anywhere, which bring huge convenience to event managing, and allow managers effectively control the large event.
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    There are countless forms of technology that can help event professionals do their job better. GPS technology is a huge time- and money-saver. In the old days, we had to print out hundreds of pages with directions to rest stops along our events. Barcode scanners make credentialing and other tasks much easier. Participants can print their credentials in advance and check in to the event faster. Checking participants in and out of rest stops and main sites is faster, too.Another potential lifesaver is the automated external defibrillator (AED), which can restore a normal heart rhythm in cases of sudden cardiac arrest.Besides being free, Google Earth is the most accurate tool for route planning and site scouting that we've tested.
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Hardware subsidies for POS systems? - 0 views

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    Subsidizing a product to get a long-term use commitment from a consumer base is nothing new; it existed before high tech hardware was made affordable by software or service agreements. Think about the razors you buy, assuming of course that you're not a fully bearded male. The initial cost of the razor isn't all that expensive, but replacing the razors for a month costs upwards of twice the razor itself. And if you've shopped for a printer lately, you know the same strategy applies here. The printer itself isn't the greatest expense over the life of the asset; the ink, which is required and usually specific to the device itself, is where you will spend the most money. The most well known form of subsidization, or at least most glaring, comes from the coupling of cell phones and cell service providers. An iPhone, for example, costs a lot more than most people actually pay for it. The new iPhone 5, the basic version with 16GB will run you $649. Not to mention the cost of new adapters, chargers, cases, etc. However, if you commit to (or renew) a two-year service contract with AT&T, Verizon, or Sprint, the phone itself costs $199. How does this work? The same way the printers and printer ink work. The service providers (i.e. AT&T) subsidize the majority of the cost of the phone in order to lock customers into a contract that ends up costing much more in usage and data charges over the life of the contract. The idea is to make the cost of entry relatively cheap. Then, the cost the company loses at the initial purchase is recouped through purchases, or service charges, over the long term. Unscrupulous? Not really, although some would say so after receiving their phone bill. But that has more to do with not being aware of the stipulations of the contract you sign to get the cheaper phone at the outset. Although I personally find it annoying, I try to look at as something akin to amortizing the asset, and remember that, at least for me, a monthly fee
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Emerging Technology Applied to the Modern Day: A Hospitality World with a Hotel App | A... - 0 views

  • you may very well be handed a flashy iPad tablet upon your arrival and check-in to use as your hospitality control panel, complete with an iPad menu that’s loaded with a caveat of features, and that’s able to streamline your experience via imbedded hotel app by directly communicating with hotel staff to facilitate a more enjoyable stay.
  • vehicle
  • surrounding
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  • room service
  • Do not disturb
  • checkout and pay
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    Technology is changing our lives and experience. This article is a detailed description of how your lodging experience will be if you stay in a hotel with flashy iPad tablet.You can talk to the staff about your needs in basically all the services including room service, consulting and housekeeping. It will save your time on checkout by providing iPad POS to the tablet.People will get an unforgettable experience because they do not need to wait in line which may take a long time.
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    The article introduces a new approach to experience a technologilized hotel stay. Having a iPad in hand with the app designed for the hotel, guest is able to check-in/out, order room service, order cab, change the room status, call housekeeping, find surrounding spots, and more. There is not need to wait in lone line or be hold on a phone call.
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7 reasons to switch to a point-of-sale system - 0 views

  • By Jeff Wuorio If you're a veteran retailer, you know the problem: Your inventory doesn't match your tallies. Sales are going unrecorded. Your staff is spending far too much time chasing mistakes instead of tending to customers.
  • 1. Your "sudden shrink" no longer goes undetected
  • Retail Management System are designed to immediately record any and all sales. Not only does that mean timely and accurate sales tracking, but a POS system also lets you readily identify inventory levels, particularly when what you have on the books doesn't jibe with actual stock
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  • 2. Markdown management is much easier
  • knowing which items have been marked down and recording those discounts accordingly
  • a POS automates the process of introducing markdowns and, in turn, tracking them accurately
  • not just inventory accuracy but the use of pricing models to allow for markdown management
  • . Promotions can be tracked more successfully
  • Whether through coupons, special discounts or other vehicles, promotions can be central to attracting and retaining business. Trouble is, managing and reconciling short-term specials—not to mention pinpointing their impact—can be nigh impossible without the automation and immediacy of a point-of-sale system.
  • 4. You can maintain control in absentia.
  • Many operations suffer in employee efficiency and customer service when the boss is away.
  • POS can help boost those areas, no matter where the head honcho happens to be."You simply can't be there all the time," says Jim Melvin, chief executive officer of Siva Corp
  • "A POS lets you have that important level of control when you're not there."
  • 5. Your prices are consistent from one location to the next
  • If your business operates at more than one location, a point-of-sale system ensures pricing consistency.Even better, a POS system automates overall inventory control, helping to keep stocks in proper balance depending on demand and other factors, which can vary from one location to the next.
  • . You get many tools in a single package
  • "Most POS systems have add-on modules like payroll time clocks and customer preference databases," says Rarrick. "That removes the need for small businesses to invest in separate systems for those purposes."
  • You can make better use of your personnel
  • A good POS allows you to allocate your human resources to the customer service area of the business," Ruffing says. "That means they no longer have to be counting, calculating, ordering, and checking cash-register accuracy."
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    This article talks of seven ways in which a POS system can help a small or medium size business through making the owners responsibilies easier to manage. The tools provided by the POS system can help with everything from payroll, to inventory, to pricing and coupons or sales.
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Eco-conscious Element® Brand Debuts In Southeast Asia With The Signing Of Ele... - 0 views

  • "Element is experiencing tremendous growth momentum, fuelled by strong demand from consumers who are increasingly interested in environmentally-friendly practices and sustainable living,"
  • Element Hotels uses sustainable products and practices wherever possible. The brand's core design components include low flow rainfall and showerheads, 100% non-PVC flooring, energy efficient LED lighting, electric-vehicle charging stations, filtered water, green materials such as low-VOC paints and recycled-content carpeting and guestroom designs that incorporate sustainable features.
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    The element by Westin brand for extended stay have revolutionized the market and found a niche for travelers who are environmentally conscious and eco-friendly. This brand uses green initiatives from design to construction and eventually during operation. Element hotels use this as a branding strategy but more hotels should adopt this model for conservation and to reduce expenses.
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Hertz builds mobile strategy with iPhone travel apps - Mobile Commerce Daily - Applicat... - 0 views

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    Hertz Corp. has just launched numerous travel apps for 11 major US cities. These apps let customers plan a trip by browsing content which is cutomized to that city and having it wirelessly sent to the GPS system in their rental car. The apps complement Hertz's NeverLost Gen 5 GPS route-guidance system. While in the car, this service will deliver certain information based on which city they are in and can be taken with them once they leave the car as well. Hertz is using this as an attempt to reach out to potential customers and expand their clientele. In an effort to remain unique, each app includes six categories: Explore, Top Must See, Events, Favorites, Tours, and Neighborhoods. There is also a feature that allows you to track the weather as well as see the nearest restaurants and attractions by simply pointing your iPhone at the horizon. The first app purchased is free and each subsequent app can be downloaded for only $0.99. Hertz already has an app for making reservations and confirmations so these apps are being used to build upon that and take it to the mobile level.  This is smart as people who are renting cars are more likely to be unfamiliar with their whereabouts than when driving their own vehicle. Being able to take GPS voice directions and find specific attractions while outside the car is a step in the right direction for m-commerce.
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    Good for Hertz! They seem to be differentiating themselves from other rental car brands with this unique service to their customers. Its also a good way to capitalize on the immediate needs of their customers who are the perfect target market for this app. I wonder if you can 'hands-free' your mobile device and sync it with the rental car while on that would be extremely helpful!
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    This article talks  the new application that Hertz is introducing on the iPhone to allow customers to plan their trip that can be wires sly  delivered to the GPS system in their Hertz rental car .  This apps have been lauchend for 11 cities so far. Each city app includes six categories: Explore, Top Must See, Events, Favorites, Tours and Neighborhoods. So far the map can be downloaded  for free on the app store. Those apps on the iPhone give herts a chance to advertize  their merchandise to the user of iPhone with age varies .
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7 reasons to switch to a point-of-sale system - 0 views

  • If you're a veteran retailer, you know the problem: Your inventory doesn't match your tallies. Sales are going unrecorded. Your staff is spending far too much time chasing mistakes instead of tending to customers.
  • These and other snafus suggest that it's time that your business did away with its cash registers and stepped up to a point-of-sale (POS) system
  • A POS system is a computer software and hardware network that records sales as they're occurring; it solves a variety of operational and rec
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  • 1. Your "sudden shrink" no longer goes undetected.
  • Rather than wrestling with cash-register receipts at day's end, a POS automates the process of introducing markdowns and, in turn, tracking them accurately.
  • "Almost every modern POS has a receiving and inventory module that, when used properly, can help pinpoint the cause of the shrink."
  • 2. Markdown management is much easier.
  • record any and all sales. Not only does that mean timely and accurate sales tracking, but a POS system also lets you readily identify inventory levels, particularly when what you have on the books doesn't jibe with actual stock.
  • Whether through coupons, special discounts or other vehicles, promotions can be central to attracting and retaining business. Trouble is, managing and reconciling short-term specials
  • a point-of-sale system ensures pricing consistency.
  • The POS store can pretty much tell you to the penny how they did."
  • You may be surprised to discover that you actually run two businesses: one when you're there and its evil twin when you don't happen to be around.
  • 3. Promotions can be tracked more successfully.
  • Many operations suffer in employee efficiency and customer service when the boss is away
  • You simply can't be there all the time,"
  • 5. Your prices are consistent from one location to the next.
  • Nothing can prove more embarrassing than having a customer question why one item has one price at one store, yet a different price at another
  • 4. You can maintain control in absentia.
  • 6. You get many tools in a single package.
  • If you find your checkbook wearing thin from the expense of software and other gear, a comprehensive point-of-sale system may include them in a single package.
  • "Most POS systems have add-on modules like payroll time clocks and customer preference databases
  • 7. You can make better use of your personnel.
  • Little is more maddening to a business owner than watching his or her staff bogged down with inefficient, unproductive responsibilities, from double-checking inventory disparities to seemingly endless cash-register reconciliation.
  • Perhaps the greatest advantage to a comprehensive point-of-sale network is the freedom it can afford your personnel to devote their energy to what genuinely matters the most: helping customers
  • That means they no longer have to be counting, calculating, ordering, and checking cash-register accuracy."
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    This article deals with the seven main reasons on why a company should switch to a point of sales system. There are a few different systems for example Microsoft Dynamics Retail Management System. There are seven signs that your business can boom if you consider using pos. POS allows you to always know your inventory going out and in stock. Marking down merchandise is always correct and accurate. Promotions can be tracked more successfully, especially if you have more than one location. You can always have some sort of control, even when the boss is away. The business can also get m multiple tools with pos, such as payroll time clock and customer preference databases. Last, businesses can place their human employees where they really need to be, helping customers.
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Restaurant Chain Launches Integrated Social Media, Email Campaign to Reward Loyal Custo... - 0 views

  • Leveraging the power of social media and text messaging not only boosts the interactivity of an email marketing campaign, but it provides a vehicle for brands to create a dialogue with customers,” said Tim Kopp, ExactTarget’s chief marketing officer. “ExactTarget’s sophisticated one-to-one marketing platform provides the industry’s most flexible solution to power true one-to-one communications – from email to social media
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    We can see how the e-commerce and social media is changing the restaurant world, chain execs are seeing the development of this tools as a way to be in direct contact with the customer even when they are not present in the store.
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    Its interesting that ExactTarget email communication software serves so many different companies with different missions from job search to travel, power and electric to a football team, restaurants to home improvement, etc. Do you know who their direct competition is?
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The Software Algorithm That Turns Hotel 'Lookers' Into 'Bookers' - 0 views

  • n't they just lower their prices to fill all their rooms?
  • The problem for them (and hotels too) is determining how low to go to sell any empty inventory. They can't, so they don't.
  • Miami start-up helps hotels determine this ethereal price-point and maximize the revenue yield for each property and its rooms.
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  • REVPARGURU
  • they took financial industry software algorithms traditionally used for predicting derivatives and other complicated financial vehicles and then applying them to hotel room rates and availability. This maximizes the revenue/profit yield
  • a shift from offline to online.
  • 'Live P&L'
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    The article "The Software Algorithm That Turns Hotel 'Lookers' Into 'Bookers'" poses questions about the pricing algorithms in the airline and hotel industry. It then introduces and explains the software developed by Bruno Perez and Jean Francois Mourier called REVPAR GURU. In essence, the software is a revenue management system that analyzes data points online and internal factors within the company to provide suggested price-points to maximize profit. I believe that this software simplifies the job of the revenue manager because with the software they no longer have to agonize over data about reaching capacity at the highest room rate, they now focus on the data given by the software and its suggested prices. The idea for the software stemmed from the fact that we are going through a shift from offline to online in our society and more and more people are now doing their bookings online. I believe that this software has the right idea and is available at the right time during the shift to online. As more and more companies adapt, adjust, and use the online world, this program will continue to succeed. 
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6 Mega-Trends in Hotel Technology | News | Hospitality Magazine (HT) - 2 views

  • Mobile ubiquity.
  • To meet escalating guest expectations, 54% of hotels will spend more on technology this year, according to HT’s 2016 Lodging Technology Study. Their biggest priorities for technology spending, in order, are: payment security, guest room tech, bandwidth, and mobile engagement
  • Mobile solutions in particular will dominate the list of capital investments this year — six of the top new rollouts have a mobile component, ranging from mobile keys, to mobile payments, to location-based technology (see fig. 2 below). Also high on to-do lists are improving data accessibility and security.
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  • ntegrating mobile data
  • Enabling guestroom tech
  • Energy conservation
    • apate114
       
      Go Green! I read on an article that Starwood has made strong progress towards reducing their carbon emissions. They have invested in the HCMI (Hotel Carbon Measurement Initiative).
  • Beefing up security.
  • Security is garnering investment particularly as payment becomes increasingly mobile and new non-bank payment vehicles emerge. Providing for more secure payments and data is the top objective driving technology investments for the hotels in HT’s study.
  • Future-proofing networks
  • Fiber, or passive optical LAN, is quickly becoming the standard for new builds and retrofits, either all the way to the room or as part of fiber/copper hybrid networks. According to Corning (www.corning.com) and VT Group (www.vt-group.com), rather than running new cabling every four to five years, hotels can tap fiber’s high capacity to install once and gain huge increases in capacity and reach, since unlike copper, bandwidth is unlimited and does not degrade over distance. A single fiber optic cable can replace separate wiring for WiFi and cellular backhaul, building controls and triple-play networks, freeing up space and increasing performance while enabling parallel redundancy.
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    I found this article very interesting as it covers some of the next technological changes the hotel industry would see. Hotel companies and property owners are spending lots of money to ensure they are able to satisfy modern day traveler's needs. As technology advances and more and more studies show travelers prefer to use their own mobile devices, companies have to constantly improve their mobile platform. Sooner or later hotels will have mobile keys that work via a phone on the customers phone or tabloid. Features like mobile keys, check-in, and communications via a mobile app will all require significant amount of investments by major hotel chains. All of these new types of feature also require more advanced security to protect hotel stayers while using the hotels' mobile apps. Over the long run the investment will pay off for large hotel companies as they will gain tons of data and data is very powerful and useful. I am interested to see how this affects small-scale motels as the investment in mobile platforms may not be feasible for an independent motel.
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    This article discusses six of the new upcoming trends in the hospitality industry in regards to technology. The first is mobile ubiquity - meaning the amount of usability of guests using mobile devices to check in, make a reservation, or purchase. The second is integrating mobile data and the integration of such valuable data. Third would be the Enabling of guest room technology, such as on-demand content and room features. Fourth would be Future-proofing networks and ensuring safety from hackers or malwares. Fifth would be beefing up security. Sixth would be energy conservation to save money on wastes and energy consumption.
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    Future proofing or building a more robust network infrastructure is the backbone and the most important part of any network model. It seems that newer buildings will have an advantage as they will have fiber optic installed as they are constructed which would be cheaper than replacing an entire existing copper network. This trend, will enable companies that have newer hotels to offer more services and meet the technological demand that their customers now expect.
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TSA-like hotel security is not the answer | TheHill - 0 views

  • One lone gunman committing an unpredictable, horrific act of mass murder has set off a predictable debate about how government can prevent such an event from “ever happening again.”
  • While hotels and casinos are indeed soft targets for terrorism, and measures can be taken to prevent attacks similar to the Indonesia's 2003 Jakarta Marriott bombing, the concept of implementing TSA-like procedures at hotels and casinos is impractical, costly and mind-numbingly ill conceived.
  • Most American hotels and casinos still have close-in driveways allowing patrons to check-in and drop off luggage with bellmen. While this remains an obvious vulnerability in terms of car-bombings,
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  • The hospitality industry has yet to recognize that vulnerability and change the way vehicles approach their properties.
  • o publicly available intelligence sources indicate that this soft target is on the list of any domestic or foreign terrorist organization.
  • pending capital on mitigating against this vulnerability (absent any indication it is a target) is a waste of money and only increases hotel and casino costs without any discernible benefit. Those costs will ultimately be borne by hotel and casino customers and I find no indication of a willingness to pay extra for those costs.
  • The family vacation just became more expensive with minimal, if any, increased security. But most importantly, why would anyone endure that type of intrusive screening at a hotel or casino based on one outlier event?
  • Before we continue down the route we’re on of an ever-increasing security state, both citizens and politicians need to become better at assessing risk and narrowly but effectively mitigating against that security risk.
  • Instead, let’s make rational decisions about security based upon legitimate, fact-based risk assessment. And let’s not allow one crazed individual further restrict freedom of movement of ordinary citizens.
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    In the recent event of the shooting happening in Las Vegas in a hotel it has made the issue of hotel security on everyones mind as everyone is trying to figure out how to make sure this never happens again. The idea of implementing a TSA- like approach to security in a hotel would not be advantageous for a hotel as the cost to implement this would be very high which would lead to higher prices for the guests and also guests definitely would not appreciate this type of security. One thing that hotels should look at, is the car access to the property. Most hotels do have drive up drive ways where guests can conveniently valet their car and check in, but this style leads the hotels open to car bombings and hotels will not recognize this vulnerability until an intelligence agency declares this as a target by terrorists. Instead of making radical changes in hotel security and the actual property we should focus more on fact-based risk assessment to figure out the best solution.
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100% Solar-Powered Hotel To Break Ground In Dubai - 0 views

  • The hotel will be completely fueled by solar power to meet all of its energy needs
  • Food and wellness are also key points within the guest experience. The cafe will source its herbs from the nearby organic gardens and guests will have access to health amenities like an outdoor yoga deck and natural pools. 
  • To attract visitors, the developers have added electric vehicle charging stations throughout the city and will offer entertainment and activity centers such as an equestrian building.
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  • We have created a living, breathing, sustainable community that is cost-effective and eco-friendly for over 300 families
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    Now this is a sight to see! Dubai is recognized as one of the fastest growing cities in the world. This rapid urbanization has led to many environmental issues because of the critical environment, lack of resources such as building materials, and the surprising expansion. Due to it's expansion, their is a high demand for electricity. While being a city with a high consumption of electricity, Dubai has taken steps to introduce solar power on a large scale with now its first ever hotel. Dubai seems to be ahead of the curve, let's just hope it doesn't fail them long-term.
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Smart buildings are about sustainability - but also about improving lives | Style Magaz... - 0 views

    • Henrique Rodrigues
       
      Very interesting article about how smart buildings are reshaping the sustainability industry and also impacting our personal lives - for the good. Such smart buildings are not designed to simply cut costs and have less impact on the environment, they have much more functionality. Smart buildings now can assist on shutting the gas lines off that someone forgot, using alarm systems to alert resident of danger of an earthquake, and even to change some human emotions. Technology is being designed to improve neuroscience and how our brain functions on certain environments. Through visual access to natural light and vistas of the sky, trees and landscape; positive feelings have also been measured in response to curves over straight lines
  • smart or intelligent buildings have yet to settle on one definition - it encompasses using technology to improve control and communications, and to maximise performance and efficiency
  • according to industry analysts IDC Energy Insights, worldwide companies spent US$5.5 billion on such buildings, new or retrofitted, in 2012. By 2017, that figure is projected to top US$18.1 billion, with other reports citing much higher estimates
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  • China now has its own annual Smart Home and Intelligent Building Expo. Certainly, much as other elements of our environment - from our personal devices to our home interiors and vehicles - are becoming more intuitive and automated, so can we expect the same from buildings
  • "while smart architecture is about making buildings cheaper and greener, it's important to recognise that it's also about making them better for their occupants"
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1 Hotel Central Park Green Technology Build Out - My TechDecisions - 0 views

  • 1 Hotel is an eco-friendly paradise.
  • But sustainability doesn’t stop at décor – technology in each room continues the theme
  • LED bulbs, filters in all taps, sinks and showers, and an emphasis on cutting use of paper, all to support environmental efficiency.
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  • complimentary Tesla electric vehicle and a bicycle valet service
  • Technology integration firm Mode:Green was hired to design and install lighting and custom automation solutions to provide all three elements.
  • 1 Hotel presented challenges early on because the original control system design wasn’t compatible with the building design. To get the project back online, Mode:Green immediately designed a new control system using Crestron and Axxess automation.
  • But during that time lighting technology changed, and Mode:Green had to shift to provide new solutions that still aligned with the hotel’s design vision.
  • 1 Hotel is run on a Crestron automation system that makes it easy for hotel operations staff to change lighting settings at a moment’s notice. The Crestron automation system provides unique settings, including a lighting schedule that can be set to coordinate with an astronomical clock so that the lighting fits the time of day based on the sun’s position.
    • msoma003
       
      I have never heard of a system like this.This would work great for a hotel in Miami, we have sun one minute and the next it's raining.
  • It adjusts itself
  • Mode:Green partnered with mobile-app Fingi to enhance 1 Hotel’s guest and management experience by providing control of everything connected to the automation system remotely.
    • msoma003
       
      Most hotel apps are for check in so this is a great way to be innovative.
  • Guests are given an Android smartphone upon check-in and can use the app to control the lights in their room as well as the temperature, and even the TV.
  • The automation systems in the rooms and throughout the hotel make it easy for management to reduce energy usage.
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    This article discussed how the 1 Hotel in Central Park uses technology to remain eco-friendly while also providing luxury service to guest. The technology is a computer system that controls the amount of light in a room, this changes automatically or can be controlled by the staff. This hotel has mastered a way to be eco-friendly while providing luxury service.
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How Big Data Is Reshaping Property Management - 0 views

  • Data collection points related to building operation systems include electrical, HVAC, fire/life safety, utilities and telecommunications, among others
  • the newest trends in data analytics center around energy software that “intertwines” the building management or energy management system.
  • That results in the creation of more analytics and more real-time data. For example, rather than a property manager or engineer turning on a piece of equipment and setting the temperature, they’re able to receive additional analytics that allow for fine-tuning the equipment.
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  • That ability, in turn, creates cost savings as well as an alerting feature that tells the manager whether there are any amperage variations.
  • In some cases, he added, this function allows you to approach a client in advance of an equipment failure and offer replacement prior to malfunction or stage the replacement equipment on site, teed up for the failure rather than starting from scratch, which could create downtime for the tenant and potentially result in a client having to provide rent relief.
  • The intelligent software tool is used to data mine various building automation networks or raw collected data for executive-level summary reports and facility performance information.
  • “Roving engineers” can predictively respond to issues without having to be on site. Instead, they use the technology to monitor from afar and only respond if there’s an alerting request.
  • When talking cost-cutting and fine-tuning energy consumption, sustainability often takes center stage, with a strong helping hand from data collection and analysis.
  • This year, the firm recognized its top 25 managed properties in the U.S. that achieved a 10 percent or greater year-over-year increase in Energy Star score. These combined efforts have resulted in a total greenhouse gas emission reduction equivalent to cutting nearly 86 million miles driven by an average passenger vehicle or planting more than 580,000 trees.
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    Not only are PMSs valuable for hotel management, but also for commercial and residential properties. The ability to predictively prepare for any issues that may occur allows for less onsite staffing at any given moment aside from the already lowered costs of using these online systems allows. These systems can also track energy usage to allow for better property management across the board.
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Technological Advancement and the Effect on the Ecosystem - 0 views

  • New technological goods are often burdensome to the environment.
  • consist of environmentally harmful waste produced by the technology itself, or the castoff remains of obsolete technology.
  • require resources that are difficult to acquire without harming the environment
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  • advanced batteries in hybrid cars are composed of nickel and rare-earth metals.
  • Mining these materials is a significant source of harmful emissions, including solvent vapors, sulfuric acid and coal dust.
  • Acid-laden water discharges kill all plant
  • animal life around nearby waterways
  • sickened and killed nearby rural residents.
  • rare-earths cheaply because it sacrifices environmental safety standards in the mining process.
  • improve production, such as pesticides, herbicides and chemical fertilizers, can also harm the environment.
  • damaging soil and groundwater and creating dead zones in lakes and oceans.
  • greenhouse gases and other toxic emissions from transportation technology.
  • clothes washer create microplastic-laden wastewater that winds up in the ocean,
  • compact fluorescent light bulbs contain mercury,
  • Discarded vehicles left in place for long periods eventually leak toxic fluids into the ground, where they kill plants, animals and soil microbes.
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    The article expands on the topic from this week because it discusses how there are other technology throughout the world that adds to the pollution on the planet. For example, cars contribute to the poison getting leaked into the atmosphere because when they are discarded and not used they tend to melt from the sun and then rain water washes it into the ocean and lakes where it gets consumed by animals. Also adding technology to farming has made life useful but also added to the pollution on the planet because of the toxic chemicals being used to repel insects from the plants and China has deliberately decided to ignore health standards just to mine and sell rare-earths cheaply.
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Hotel E-Commerce: Navigating the Complex Hospitality Digital Marketing Landscape - 0 views

  • Websites are dynamic vehicles. In addition to being an attractive and interactive dashboard, a site should be continuously updated and optimized for searchability to be truly functional.
  • Sam Laird shared that more than 65% of people who book a hotel room within 24 hours of checking in do so from a mobile device (Mashable.com).
  • According to Expedia, more than 15% of travelers who book a flight 24 hours or less in advance also do so via mobile device. Hotels with ratings between two and three stars are most commonly reserved via mobile devices, indicating that they are likely the best (or most available) last-minute lodging option
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  • companies with the applications that are easy to access and instinctive to use are most likely to attract these customers.
  • Both Facebook and Twitter advertising allow for targeting users based on demographic and psychographic data.
  • Social media marketing can be a cost-effective and efficient method to interact with existing and prospective customers
  • Properly using hashtags helps a brand start a conversation with consumers and identifies who is already talking about them
  • Most notably, the platform allows for posts to be pre-scheduled, creating continuity of messaging on various social sites.
  • LMA Communications founder Larry Mogelonsky contends that marketing will eventually be “limited to infographics, photos and videos.
  • Consumers rely heavily on the reviews from others in their online communities.
  • Replying to positive reviews and addressing complaints or critical comments transmits a tone of trust to a UGC community
  • According to industry expert and Rouse Media president Glenn Haussman, the impact of a customer rating three stars versus four stars on Yelp or TripAdvisor can be a significant impact to a restaurant’s bottom line.
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    As technology advances so does the way consumers buy products and services. In order to keep consumers happy the hospitality industry has adapted itself to be more mobile and convenient. Mobility and convenience are two very important factors when making a website or app for E-Commerce. Many hotels and restaurants have created apps for cell phones and tablets so that guest can have convenience and mobility when booking a reservation or ordering a meal. E-Commerce profitability is maximized by using digital marketing. Two major sources for digital marketing are search engines and social media ads. Through digital marketing companies can constantly advertise to consumers anywhere at anytime in a cost efficient manor. Search engine marketing allows companies to increase the number of visitors to their website by putting them at the top of search engine results.
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    To summarize this article, it mainly discussed how the layout of digital marketing within the hospitality industry is constantly changing and highly important. This is something that is a challenging task for most hospitality businesses, especially hotels. It was said that there are many factors/questions to consider when approaching digital marketing such as " How much does it cost to acquire a new guest and how do we encourage this new guest to book directly through a brand's website?" Websites are plays a vital role in digital marketing are one of the main starting points. Hotels and other hospitality businesses should be frequently updating websites with useful information that compliments more visuals such as images and videos. In addition to that, it was even mentioned how making sure that the website is easy to navigate and readily accessible to customers is essential. After carefully reading more into article, SEM (Search Engine Marketing) was mentioned. This is more like an assessment in a way and a method to show where a hotel or business stands as a brand. For example, if your were to simply google the word hotel, brands such as Marriott and Hilton would most likely be at the top of the list. That is actually good and will benefit those brands greatly in the aspect that there reputation, which possibly stems from online review sites and social media platforms, is well known. These online review sites are capable of monitoring and responding to customer inquiries/comments. The article also touched basis on how the demand of social media presence is vital and should not be overlooked. Social media proves to be cost effective and efficient. Simply using hashtags with either the brand name or keywords can attract prospective customers which in return will generate more revenue. Overall, the article was clear that as far as the hospitality industry goes, digital marketing is something that has evolved in so many ways and can generate good revenue if the plan
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    Digital marketers in the hotel industry are adapting to the changing climate for OTA's guest expectations, advertising, and competition. Hotel Websites must be clean, low text, and image based with opportunities for guest to comment or ask questions. How to guests find you online? How can we create strategic links from the website to a brand's social channels for increased retention? Business owners will need to learn search engine marketing (SEM) to ensure that sites appear high on listed results of search engines. Paid advertising and Geo-targeting advertisement will be essential in offering the right products to the right markets. Markets must set measurement goals to monitor performance at different stages of ad campaigns and decided if ads should be adjusted. Lastly, the social media craze is still going strong, and being aware of current trend such as Instagram and hashtaging will be crucial in for current success.
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Hotel Sustainability: How Can Hotels Get Started? - 0 views

  • when it comes to company culture, sustainability is really about creating “responsible business.”
  • This kind of socially-driven demand is a powerful vehicle for implementing change in order to retain customers and remain relevant.
  • one of the great challenges in committing to sustainability is about “setting long-term science-based targets” and achieving these goals in terms of reducing waste, energy expenditure and labor costs in all aspects of the business.
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  • Today, efforts are concentrated on energy and water policies
  • being “sustainable also means being smart about money”.
  • Six Senses was a pioneer in introducing the idea that luxury and sustainability could go hand in hand. It’s not only an important value in their offering, but is also a central tenet in their business model as a whole
  • Marriott’s concept of keeping employees and customers happy even indirectly predicted the emergence of a fourth bottom line concept of compassion/culture that questions the overall purpose of the company and its growing altruistic actions towards the general wellbeing of the business and its stakeholders.
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    This article gives information on the new trend of hospitality: sustainability. Being sustainable does not only save an organization financially by reducing the cost of water and energy but also can be used as a marketing tool to gain new guests via social responsibility. Sustainability has become the future of the industry.
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