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khadija2050

Council Post: Nine Ways Tech Companies Can Stay Ahead Of The Curve - 2 views

  • Technology is changing at an exponential rate, with new software and systems emerging constantly
  • The fast pace of technological advancements requires businesses in the field to spare no effort in staying up to date with the changes or, indeed, being at the forefront of change, if they want to stand out and be successful.
  • ways in which tech businesses can be prepared for change and stay ahead of the curve.
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  • Embrace The Discomfort
  • Be receptive and adaptive to change, however uncomfortable that may be.
  • Tech execs need to disrupt the current thinking within an enterprise, they need to be agile in decision-making, take risks and keep up with the innovation ecosystem.
  • Respond Rapidly To Change
  • Technology executives need to be able to respond rapidly to this change, not let it overwhelm them
  • Be Disruptive And Agile
  • It is important to understand the strengths and weaknesses of your team.
  • Focus On Innovation
  • Innovation isn't about managing at scale. It's about focusing on the one key product that will win an industry
  • Not Be Afraid To Ask 'Dumb' Questions
  • Be Innovative And Proactive Instead Of Reactive
  • With the rate technology advanced in the past, executives needed to be flexible and adaptable
  • Technology leaders need to innovate, to be proactive rather than reactive. The ones who will be successful are the ones who will find new, creative ways to use technology to make their teams better
  • Understand Scale
  • Technol
  • From the internet of things to artificial intelligence, the tech space is ever-evolving and is doing so at breakneck speed
  • his is how critical items, especially in cyber defense strategies, get missed or simply incorrectly configured. Leadership is knowing when your team needs help
  • he best thing I can say will bring success to any technology exec is to get a coach.
  • Their coach helps them be accountable, bounce ideas around and will be there for them when they need advice and support.
  • Are their technologies and teams going to scale to the challenges they are facing today and tomorrow
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    This article looks at the ways that companies can use to remain ahead of the curve in technology. Such ways include being receptive and adaptive to change, understanding the strengths and weaknesses of their teams, responding to change quickly, as well as being disruptive and agile. The article also encourages businesses to pay attention to innovation, and to be proactive and innovative, instead of reactive.
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    This is a great read. When a company is willing to see where they can improve (just like anyone in life), it gives them a better edge at being successful. If they turn a blind eye to growth and change, they do not realize how detrimental this can and will be to their company.
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    I thought this article was very informative and useful for companies who are innovative and like to think ahead. It is important to be adaptive and flexible when change arises. It is also important to be quick when responding.
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    This article was very interesting and informative. It is eye-opening to the business owner because it mentions ways in which companies can be steps ahead from the competition. This is important for a company because as things change and evolve, a company needs to be able to adapt to the circumstances to be able to survive and not be replaced by another company.
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    the article explains how companies can stay ahead of the curve in technology and outdo their competitors
cmick006

Hackers Target WHO, COVID-19 Research Firm with Cyberattacks - 0 views

  • The Office for Civil Rights recently warned healthcare providers that hackers have increasingly impersonated health agencies tasked with the Coronavirus response, as well as the FBI and the Department of Justice.
  • , healthcare organizations need to be reviewing and discussing their data protection strategies as more work shifts into the remote environment to ensure they’re protected in the event of a compromise.
  • “It is a critical time to make sure all your data is backed up, especially as many of the company assets are moving out of the office,” he added. “If it’s critical to always have your systems running and you could not afford the downtime to rebuild your systems, you need more than just cloud backup and would need to implement a disaster recovery solution to continue your operations with minimal downtime.”
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    Cyberattacks on health organizations. These organizations need to implement better data protection. Personal and medical data has been hacked and there is a continuous effort put forth to breach the systems that house this information. With more and more companies researching potential vaccines and remedies for Covid, now more than ever, organizations must have more than just cloud backups; disaster recovery plans should include offsite backups at a minimum.
jfuen093

7 Most-Popular Hotel Management Software for Small Hotels - 3 views

  • For hotels, finding the right software fit is especially important, because without a suitable software solution, you’re wasting time and money—big things that take you away from your customers and keep you from providing a stellar guest experience. For smaller hotels, you may think you’re getting more bang for your buck with a solution designed for enterprise hotels, but in reality you might need some tailoring. You may be paying for a bunch of extra features you’ll never use, or perhaps you run tours as well and need a feature for managing that aspect of your business.
  • 11 most popular hotel management software
  • Easy-to-use interface Customizable availability calendar Personalized guest, company, and travel agent profiles that can be exported into marketing campaigns Data encryption on secure servers, and the ability to restrict user privileges
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  • For smaller hotels, you may think you’re getting more bang for your buck with a solution designed for enterprise hotels, but in reality you might need some tailoring. You may be paying for a bunch of extra features you’ll never use, or perhaps you run tours as well and need a feature for managing that aspect of your business.
  • you’re wasting time and money
  • you’re wasting time and money—
  • you’re wasting time and money
  • For smaller hotels, you may think you’re getting more bang for your buck with a solution designed for enterprise hotels, but in reality you might need some tailoring. You may be paying for a bunch of extra features you’ll never use, or perhaps you run tours as well and need a feature for managing that aspect of your business.
  • For smaller hotels, you may think you’re getting more bang for your buck with a solution designed for enterprise hotels, but in reality you might need some tailoring. You may be paying for a bunch of extra features you’ll never use, or perhaps you run t
  • Cloudbeds serves as an all-in-one hotel management system that can also connect your property to hundreds of channels (such as Booking.com and Orbitz) with real-time, two-way integration
  • Rate management to maximize revenue through seasonal rates Mobile application to receive reports on smartphone/tablet Event management Self-service check-in kiosk
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    Capterra is a webiste that offers the proper research for businesses to look for a software that works best for them. The article discusses the most popular software solutions that works best for small hotels. The list of the software's discussed already included what reviewers loved, their advice for improvement, and cost. This is a great article for small hotels to look at because it is an easier way for them to select a software that suits them best.
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    For any hotel, it's important to find the right operating software. Especially for small hotels, choosing a well-designed software is able to save more money and time. In this article, the author has introduced 11 most popular hotel management software specially for small hotels, including Cloudbeds, eZee Frontdesk, Frontdesk Anywhere, Hotelogix PMS, Maestro PMS, MSI CloudPM, OPERA Property Management System(PMS), RDPWin, Rezlynx PMS, roomMaster, SkyTouch Hotel OS.
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    The following article reviews the 11 most popular PMS systems that are used within the lodging industry. The importance of choosing the right system for your property is vital and should be taken seriously when comparing the different features offered, etc. I found the article to be very helpful in the fact that it goes into detail analyzing the different systems and highlighting what each have to offer. Depending on the size of your property, facilities, and even location are just a few factors that truly depict which system is best for you. Comparing cloud based systems to dashboards is also something to consider and can drastically change the overall functions of your property based from the system that is used.
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    This article is about the new software technology ad uts benefits in the hospitality industry
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    This article discusses the 7 different PMS systems that would benefit each hotel style in the hospitality industry. It's important for hotels to find the right PMS system so they do not waste time and money. Cloudbeds serves as an all-in-one PMS system, it connects your property to hundreds of channels with two-way integration. It allows guests to make direct reservations through their desktop or mobile device. eZee Frontdesk serves to help with rate management to maximize revenue, mobile access to reports, event management, and self-service check-in. This PMS system is mainly used at boutique hotels, hostels/lodges, resorts, and small hotels in 140 countries. Frontdesk Anywhere serves to create personalized guest, company, and travel agent profiles that can be exported for marketing campaigns, data encryption on secure servers, and the ability to restrict user privileges. Hotelogix PMS serves as a multi-device booking engine for third-party integrations with OTAs. This system is mainly used by small to midsize hotels and is used by more than 10,000 properties worldwide. Maestro PMS serves its purpose by helping small properties. Maestro is designed for the cloud, and brings 20 different modules under one umbrella, including reservations, front desk, sales, space and club management, and dining POS. Maestro aims to simplify things, enabling hotel managers to run everything from one dashboard. MSI CloudPM serves to keep costs down by bypassing the purchase of additional hardware. It provides an Automatic backup and optional on-site backup. Lastly, OPERA PMS system serves to help big corporations, as well as independent hotels with profile management, housekeeping management, accommodation management, and much more. These PMS systems all are beneficial to understand them to learn what PMS system fits best for your business instead of going into the hospitality industry blind.
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    These are the most popular software that are used by small hotels specifically
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    Smaller hotels run with tighter profit margins. This article discusses the 7 top softwares that are available to a small hotel that have many features i.e. front desk, bookings, food and beverage - all in one software application.
laurenperdomo

https://www.restaurant-hospitality.com/finance/recognizing-signs-embezzlement - 1 views

  • “Things to look out for are uneven income flows, changes in patterns of income or net profits, and odd tipping patterns on credit cards,”
  • “Other unusual activity can include people who are adamant about working together or picking certain shifts, shipments paid for that aren’t delivered, and straight-out theft of product, cash, or drinks.”
  • Looking for things such as stacks of quarters by a bar till and unmarked bottles in a bar break can signal that an employee is keeping track of money in the register.”
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  • “There’s often skimming of the register, voiding of tickets, and wasting of food,” he said. “As you move to the back office, there’s a lot more opportunity to handle cash and receipts, create phony vendor companies, and use company cards for personal purchases.”
  • At the end of the day, the only way you’ll ever know if there’s a thief among the ranks is by performing regular checks and audits.
  • The owner should have a firm hand on all activities, change shifts and responsibilities, and a firm hand on the cash and checkbook,”
  • “Other recommended tactics include paid professional spotters, and, of course, security cameras, especially at the bar.”
  • “It’s important to have a bookkeeper in charge of the everyday numbers and an accountant, preferable a CPA, to review the books. This provides a nice check and balance if the owner is not overly hands-on or proficient with numbers.”
  • “Simply monitoring employees and ensuring a system of oversight will lessen the likelihood that a normally compliant employee will be tempted into a crime of opportunity,”
  • “Run a transparent inventory to ensure employees know you are tracking usage. Beware of employees wearing large coats or clothing out of season and suspicious behavior.”
  • “It’s easy to look at the bookkeeper, but it can come from anywhere. Start by looking through the profit-and-loss statement every few weeks; it will show symptoms. And don’t have a set routine; show up to work randomly.”
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    This article mentions ways in which an owner can detect if theft is taking place at his restaurant, ways in which this could be prevented and also what do in the case of an actual theft.
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    This article have mentioned the reality that restaurant theft and embezzlement are pretty common and are causing problems, yet the most owners and managers are not willing to deal with the issues with law enforcement. The reasons include unwilling to ruin the employees' lives and the threshold of establishing a theft case. However, the article suggested that seeking advice from accountants (preferably CPAs) and lawyers is a brilliant way of dealing with these issues. It can give the owner better understandings of the situation, and deal with the wrongdoers in a cleverer way.
mannypjr

The Best HR Practices in the Hospitality Industry - 0 views

  • the quality of your customer services and staff responsiveness has a direct impact on the image and reputation of your hotel
  • Hotel executives need to devise a well-managed and robust talent management strategy that creates a culture of ongoing development, high performance, and organization-wide commitment to providing top-notch service in a practical way.
  • recruiting, hiring, and retaining skilled and experienced employees
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  • Many hotels are incorporating web-based solutions to optimize their key management functions in order for managers, HR executives, and employees to shift their focus to other high value activities.
  • Within just a year, the hotel experienced significant positive results in terms of better alignment and lower turnover.
  • scale, magnitude, duration, and strategic importance
  • hotels are cultivating talent pools internally and preparing their employees to assume leadership roles whenever the time comes.
  • The senior management needs to outline such customer service values of their hotel, and ensure that their staff at all levels has clear understanding of how their individual actions contribute to providing these values.
  • senior executives also need to empower employees to ensure they deliver them in a way that adds values to the customer experience.
  • experience and knowledge must be readily available to employees, and must be proactively delivered to the right person at the right time.
  • they need to reinforce core messages through timely advice, which should be both practical and inspirational.
  • Each employee needs to know this change is going to affect their work, what they are expected during and after the transformation process, on what basis their performance will be measured, and what is the altered definition of success and failure.
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    This article outlines some best practices in the hospitality industry. These include: Talent Mgmt. & High Levels of Customer Centricity, Executing Enterprise-Wide Transformation, and Lessons from Industry Leaders.
kuhang

How hotels can attract and cater to meeting and event planners - 1 views

  • The latest event food trends include a desire for farm-to-table menus, pop-ups, healthy snacks, and hometown dishes and specialties.
  • On a more practical level, hotels also need to help planners accommodate an increasing array of dietary requests from attendees.
  • Increasingly, meeting attendees want a unique, local experience when they travel for an event. So to become a more attractive option to planners, you need to showcase the top sights, attractions, and activities in your destination — and then make them easy to arrange and book.
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  • So make sure that your hotel website has a dedicated Events page full of inspiring content and helpful, up-to-date information.
  • the ‘design thinking’ trend will become especially important for planners looking to capture the attention of Generation Z attendees — a demographic likely to be engaged by more immersive, engaging, and shareable meeting content.
  • To appeal to younger tech-savvy planners, hotels need to invest in up-to-date technologies to cater to attendees and enhance the event experience.
  • More broadly, planners need to consider a growing range of threats both in terms of data security and physical safety. As such, hotels that invest in key event security measures, such as having robust cybersecurity plans, ensuring that staff receive regular security training, and offering comprehensive site security can help quell the fears of corporate clients.
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    In this article, we got some constructive suggestions for meeting and event planning. At the same time, this article also analyzes the future trend and relevant policies of the industry, and puts forward corresponding solutions.
ldevaul

How the travel industry can fight back against cyberthreats | SmartBrief - 1 views

  • Travel and hospitality businesses have become lucrative targets in recent years for cybercriminals who have stolen from the industries in attacks that often take more than half a year to identify.
  • In the past three years alone, the hotel industry has faced 13 serious attacks, according to an IntSights study.
  • The travel and leisure sectors suffered a 155.9% year-over-year rise in suspected online fraud attempts worldwide in the second quarter, according to a TransUnion study, compared with a 16.5% increase in overall alleged intrusions.
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  • The hotel industry attracts cybercriminals because it handles so many financial transactions in so many countries.
  • The top threat to hotels is phishing, a scam in which hotel guests may receive fake phone calls claiming to be from the front desk. The caller could claim that there is an issue with the credit card on file and that they need to re-verify the payment method. 
  • DarkHotel hacks are another significant threat. These target travelers via hotel Wi-Fi. Digital certificates are sent to guests, like a familiar adobe update, which will retrieve sensitive information. Hotel chains are combating these hacks by suggesting that guests use a virtual private network.
  • Malware (malicious software) is something criminals email employees, under the guise of the attachment or link looking innocent or legitimate. But when the user opens the file or clicks on the link, their system (and more) can be hacked into by the criminal.
  • IT department should routinely update operating systems and back up data and files, and every employee should double-check sources when asked for software administrative permissions. Also, strong firewalls can limit bad traffic and provide security. 
  • Software and hardware can help prevent breaches, but employee training is also an essential part of any hotel’s cybersecurity.
  • In 2018, a Marriott reservation system was hacked. More than 500 million customer records, including credit card information and passport numbers, were stolen. The company said the hack went back four years prior to the discovery and, when it was noticed, the company started using computer and mobile device monitoring software.
  • “Guests can enroll in a service called WebWatcher, which monitors the sites where personal information may be shared and alerts guests if evidence of their personal data is found,”
  • Hotels are not alone in being targeted by cybercriminals: The airline industry has faced serious cyberattacks as well, and many airlines still aren’t equipped to handle them.
  • only around 35% of airlines and 30% of airports are prepared for cyberattacks.
  • "The proliferated effect of the attack on SITA is yet another example of how vulnerable organizations can be solely on the basis of their connections to third-party vendors,"
  • The aviation industry faces dangers such as ransomware and distributed-denial-of-service attacks. Following the SITA attack, HackerOne solutions architect Shlomie Liberow stressed that airlines need to prepare for the worst. 
  • traditional enterprises like airlines have always been an attractive target since few are digital-first businesses, and therefore have relied on legacy software, which is more likely to be out-of-date or have existing vulnerabilities that can be exploited."
  • The airline industry needs to keep third-party vendors in check when it comes to protecting information. Given the high stakes involved, experts suggest that blind trust is not an option. 
  • “You simply cannot know whether your third parties meet your company’s security controls and risk appetite until you’ve completed a full vendor security assessment on them,
  • It’s important to note that the best practice is not a ‘one-and-done’ activity, but through real-time, continuous monitoring.”
  • In 2015, hackers targeted Polish airline LOT’s ground operations system, affecting 1,400 passengers. The hackers made it impossible to create flight plans and flights. It was the first attack of its kind, and it caused concern about cyberattacks one day remotely taking control of planes.
  • To address the threat, the standard advice is to back up and store data in multiple places, including off your physical premises, and have one copy of it be offline
  • Multifactor authentication and long, complicated passwords will take longer to crack. Updating and patching systems regularly helps companies avoid being victimized when a new exploit is discovered.
  • Treating cybersecurity as a companywide concern, not an IT concern, encourages each employee to take ownership of their actions and knowledge and to seek help proactively instead of making an “innocent” mistake that costs the company millions of dollars.
  • Finally, companies should avoid simply throwing money at the problem: Not all cybersecurity solutions work together, which wastes money and increases the risk of a breach.
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    This article discusses ways that the travel industry can combat cyberthreats. The main cyber concern for hotels' is phishing, which is a scam that collects credit card information by pretending to be apart of a hotel's front desk staff. The article mentions that IT departments should do routinely updates to operating systems and back up data and files. Employees should also be trained to help prevent data breaches. The author briefly touched on what to do when your hotel system is hacked and even dives into how the airline industry is still very unequipped to handle cyberattacks and threats. This is a great read to learn how to keep up with best security practices in the hospitality and tourism industry.
smend120

Cyberattack on Luxury Resort Should Put Hospitality Industry on High Alert | Fisher Phillips - JDSupra - 0 views

  • Cyberattack on Luxury Resort Should Put Hospitality Industry on High Alert
  • Cybercriminals are finding new ways to hold their victims hostage
  • a recent cyberattack on a luxury resort should serve as a warning for your business.
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  • The Allison Inn & Spa, recently fell prey to a ransomware attack that left its employees’ and guests’ personal information exposed
  • the stolen information – which includes data from 1,500 employees and more than 2,500 guests, including dates the guests stayed at the hotel as well as employees’ birthdays, phone numbers, and Social Security numbers – was posted on the public internet in easily searchable form.
  • Typically, stolen confidential information such as this is only published on the “dark web” and is not as easily retrieved through any type of online searches.
  • New Tactic Reveals New Dangers
  • If affected devices cannot be removed from the network (or if the network cannot be temporarily shut down), secure the network by powering down infected devices to avoid any further spread of the ransomware infection;
  • the public release of the confidential guest and employee data may have been an “experiment” to see whether it could further ratchet up pressure on the business to pay out the ransom.
  • this new tactic may be a trend we see from cybercriminals looking to extort their victims in future ransomware attacks.
  • they were hoping to force the business to pay them a ransom.
  • be prepared to implement comprehensive cybersecurity risk management processes.
  • Determine what systems were impacted and immediately isolate them
  • What Should Your Business Do?
  • Triage impacted systems for restoration and recovery
  • Engage your internal and external stakeholders
  • Retain legal counsel to provide guidance
  • Retain a third-party incident response provider
  • Report the incident to law enforcement
  • companies should consider deploying multifactor authentication in order to gain access to company networks, provide robust cybersecurity training to all employees on an annual basis, and maintain offline, encrypted backups of all internal data.
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    Cybercriminals are constantly coming up with novel schemes to kidnap their victims. A recent cyberattack on a five-star resort should act as a cautionary tale for your company. In Oregon, the Allison Inn & Spa recently became the target of a ransomware assault that revealed the personal data of its staff and visitors. The stolen data was published in easily accessible form on the public internet and includes details from 1,500 employees and more than 2,500 guests, including dates of the guests' hotel stays as well as employee birthdays, phone numbers, and Social Security numbers. The "dark web" is typically the only place where stolen private information like this is released, making it harder to find through regular online searches. The goal of the cybercriminals was to coerce the company into paying a ransom. The public disclosure of the private visitor and staff information seems to have been an "experiment" to see if it would increase pressure on the company to pay the ransom. Cybercriminals may use this new strategy frequently in the future to demand ransom from their victims. The implementation of thorough cybersecurity risk management procedures should be considered by resorts. In the event of a cybersecurity attack, determine which systems were affected by the attack and immediately isolate them. Then, prioritize those systems for restoration and recovery. After which, involve internal and external stakeholders and retain legal counsel for advice. It is crucial that you hire a third-party incident response provider and notify law enforcement. Multifactor authentication should be used by businesses to protect network access, and they should also annually train all staff in cybersecurity best practices and keep offline encrypted backups of all internal data.
nathaliro

Top Benefits of Networking for Hospitality Industry Professionals - 0 views

  • . Gain Confidence
  • You have the chance
  • to refine and distill your responses that you can only learn through practice
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  • ever hurts to practice your
  • We human being are social creatures
  • answers
  • . Build Friendships
  • re you going to be friends with everyone you get to know through networking? No, of course not
  • Yes, friends are more likely to give each other referrals, but that's not the greatest benefit.
  • what do you do or where are you studying, before a networking event.
  • Learn From Others
  • One of the great advantages of networking is the chance to learn from the experiences of those who have gone before you.
  • Take advantage
  • by asking for their advice and listening to any tips they may offer.
  • . Access to More Opportunities
  • Yes, this does fall under lead generation, but it is actually a massive benefit of networking
  • it is not usually something that happens right away
  • The leads you get from networking may have an immediate impact on your career, but it is the other benefits of networking that will make a real difference over the course of your life.
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    This article is very specific about the benefits of networking. Gave you some 4 good point of what to do and get some benefits from Networking.
nsola015

New report shows an increasingly robotic future for airports - 0 views

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    The use of robots is predicted to become more common in the airport operations environment in the near future. Several airports are already testing advanced technology to improve guest experience by providing customers with security, entertainment, information, cleanliness, and advice. During the transition period, humans will continue to play an integral role, but some functions will likely eventually become fully automated. Robots can lower operational costs and improve efficiency. Even though there are barriers to implementation, including development costs and digital adaptation, several companies are investing in airport robotics. It is expected that consumers will need to adapt to this changing environment, which is intended to improve the overall air travel experience in an increasingly demanding aviation industry.
Brooklyn Little

Hotel Safety Tips - 1 views

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    This article includes advice from a former intelligence officer when it comes to travel and hotel safety. Today we rarely see guests take these precautions even though it could be the difference between life and death in an emergency. When traveling it is crucial to be aware and knowledgable or your surrounds in the case an incident or emergency does occur.
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