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Security has different meanings in different countries and is extremely important in creating and maintaining international leisure travel. In the United States this means technology: security cameras and monitoring, rapid communication and response technology. In developing countries such as Nigeria, the security conversation centers around much more primitive ideas. "A hospitality and tourism consultant, Emeka Attamah, has made a case for the establishment of 'Local Tourist Security'…in Nigeria." This idea centers on the belief that locals should be involved in the policing of public places because they are well versed in the terrain and the criminals that operate in these areas and are therefore in the best position to fish them out. After all, the success or failure of a tourism destination depends largely in part on how safe tourists perceive the destination to be. The idea of a Local Tourist Security in countries such as Nigeria means recruiting indigenous youth to provide surveillance and security near tourist sites. There are benefits and disadvantages to this proposal. These individuals will be well versed in the region and the people who live there. Many of them will have lived in the area for generations and have insider knowledge on who's who and where's where of the town in which they are operating. However, these youth would be more malleable and perceptive to outside influence. More than likely they would be easier to pressure into certain ways of thinking or actions than their adult counterparts. In addition, initiatives such as Local Tourist Security seem to potentially promote child labor (although potentially milder than the stigma would have us believe), which is looked down upon internationally. In conclusion, Local Tourist Security groups may be the best answer for areas such as Nigeria at the current time, but security in these countries is still miles behind the developed world. As a result these measure may attra

With more and more people adopting smart phones, ipads and tablets, event planners should look into purchasing a mobile event app for their attendees to use at their event. Use online event registration software or event management software to help you plan events more efficiently. Display event and ticket sales information online; allow for online registration 24 hours a day. Customers also could use smart phone to check-in attendees. Also they can use social media outlets such as Facebook and Twitter to promote your event.

This article looks at 5 ways that hospitality has changed to survive. It looks at 5 examples of how businesses have pivoted their services to provide safe ways for people to connect, eat, and be entertained by taking conferences online, forging digital connections, taking takeaway seriously, leveraging live-streaming, and self-isolation stations.

Cloud computing offers a more efficient way for hotels to keep up with data and programs for their company. When a hotel uses cloud computing, they are able to create more of a positive experience for their guests. It also is extremely helpful to use a cloud-based system because hotels could access their cloud-based application on any device. Cloud-based software also gets better with age because the updates can be made at any time so this will get rid of negative depreciation.

The article discusses the hotel industry's adoption of cloud computing. By using cloud computing, you can use programs, upload files, and access data over the internet instead of storing them locally. Cloud computing and local storage are used together in some applications. In addition to hardware, software, training, and maintenance, IBM offered an extensive range of services. Due to Cloudbeds' ability to integrate with other tools, they have experienced rapid growth. Integrations can offer upgrades and analyze reviews, among other things, so you can provide better service and increase revenue. By implementing cloud-based software, hotels can stay ahead of the competition, save time for employees, and give their guests a better experience.

This article describes what cloud computing is, and what it isn't, so people understand how it can be seen in the industry. The storing of data on the internet has been a huge innovation as it expanded storage beyond the typical storage offered on a device. By switching to this new technology, businesses may minimize future investments as the technology tends to work for many years and only requires quick updates. By researching what your business and customers need, you can make the right choices on whether this investment is worth it or not for your property.

Event technology is forever changing and adapting to current environments. With COVID-19, event technology will be more prevalent than ever. Augmented Reality and Virtual Reality can make the attendee feel like they are in the middle of the event while actually being far away. Facial recognition software allows for streamlining check-in, but also allows for entry to be contactless. As most events have become virtual, livestreaming is very important to bring the event into the living room of those that cannot physically attend. Event apps are becoming more and more popular in that they bring all of the event information right onto an attendee's smartphone and allows them to customize their experience. Attendees can participate from far and wide, so having the information be translated into their language increases their accessibility and inclusion. Artificial intelligence collects user data and turns it into personalized recommendations for their event experience. Games brought into an event increases audience engagement and allows for team building and friendly competition. Event planners have project management software available to them to help streamline their planning and saves them time and money by not having to manually do certain tasks.

This was a very interesting article about how Salvatore's Grand Hotel will be the first to benefit from the integration of Zeno Control, LLC and Verve Living Systems. The hotel will immediately begin installing Verve Keycard Switch, which is controlled wirelessly and uses sensors and control products to control HVAC, lighting, and other electric loads in guestrooms. Verve Keycard Switch doesn't require batteries. When a guest enters their room, they place the card into the Keycard Switch and then have complete control over all the electric devises in the room. Once the card is removed, the electronic devices in the room turn off or go into eco set back mode. The system can not only turn things on and off, but can defect problems in the room and track energy usage. The hotel expects to see a return on investment within two years. I thought this article was right on target with this week's module, and it seems this system would definitely help facilities be more energy efficient. I think it also supports preventative maintenance. Since it tracks problem areas, the facility manager should be able to address them before guests have to point them out. One possible problem I see is if guests forget to remove the card when they leave the room.

Verve Living System by ZENO Controls LLC has a new guest room energy control system. The system concludes guestroom swithches, sensors, thermostats, and lighting control. The system will turn off all electronic facilities when the room is un-occupied. So the system can get immediately financial benefits to hotel from the saving on energy expense, which is a big spender of entire expense.

The introduction of Web TV service by Aereo is going to lead to another serious threat to the cable TV companies by offering lower-cost choices to customers with the same channels you may get thru cable TV. In addition to your television, it provides live TV on smartphones, computers and tablets, through a set-top box. Aereo is going to change the cable tv industry, no matter Aereo succeed or not in pursuing this idea, the revolution will keep going, and cable tv companies cannot ignore the fact.

IHG is a key user of PASSKEY, a cloud based platform as one of the travel industry's de-facto standard hotel booking technologies for meetings and events. And the GroupMAX hosted entirely on line and provided a seamless way for MICE to book their hotel rooms more efficient and convenient process. The 23 IHG properties in Asian-pacific deploying GourpMAX will be equipped with a suite of tools that insure peace-of-mind and higher levels of service for clients, like online booking, live event tracking, automated room lists, etc.  In my opinion, the Group customers playing an important role day by day, as a trend, hotels cann't have the great advantage by only provide a meeting space but more software combined. 

Technology investment seems a necessity for the upper level hotels. Nowadyas, people are not only want to stay confort, but also want to feel the high technology which can bring them comfort. The expense on the intelligence technology has become one of the most main expence among the expences. The more data can be collected from customer can gain more loyal customers and has a big impact on the revenue.

Yes, technology has a great impact in our industry and it gives a competitive advantage for those that decide to invest in the newest technology.

This article introduces the hospitality industry's first Mobile Management device solution. MVI, an Asia-focused hotel technology provider, partnered with IBM to develop the new enterprise class MDM solution. The MDM solution provides effective management of smart mobile devices to support interactive, live and on-demand video services in hotels. The usage of this new device was recently incorporated at the L'Hotel`elan in Hong Kong. An iPad is provided for guest use in all the hotel's rooms, and it serves as an entertainment device, offering eGuest services such as TV channels and interactive guest services including in-room dining. The MDM solution is fully integrated with hotel PMS and POS systems, which allows the device to become a part of a hotel's overall management ecosystem. This device not only provides the features of an entertainment device for guests, but it also offers hotels unique management features. A few of the features include customized workflow to streamline the installation of hotels' managed apps on mobile device, comprehensive push-based notification management, availability for all Apple mobile devices, and effective protection of guests' own data and personal information for apps that required login. I recently went on a site visit at Turnberry Isles Resort with one of my classes. While on the tour, the lady conducting the tour mentioned that with the rate technology is advancing in the near future many of the hotel procedures will be completed via Ipad (such as checking in and out of the hotel). After reading this article, it seems as if the near future has already arrived!!!

I really liked this article. Personally, I do not have a good experience dealing with people at the front desk. Many people do not want to deal with employees and would find this method a lot easier and stress free. Now you can check in and out from both your TV in your room and also the iPad device. Great article Nicole!

This article is a must read for any company looking at a new software implementation. At my last job I was part of the implementation team and we had to set up, test, and install our new software system. We had an implementation team in place but we didn't have a great plan in place before we started and it showed. We were all rarely on the same page and we each had our task list and did it without really communicating with one another. I ended up leaving the company before we were done but I know the actual "go live" date ended up being about four months later than the original target date.  If we had had more of a plan in place at the start I'm sure the implementation would have gone more smoothly. From personal experience, I can attest to the validity of this article. Researching and mapping out a plan is as important as researching and choosing the best software for your company.  

This article is extremely important. I feel like everyone should read it because it goes hand in hand with what we have learned this week in class. The topic of cyber security is something that people need to shift paradigms. This article brings us great points about the digital era we live in. since everything we do in business now a days has to do with technology, it is important to have security and trust in this. With the increase reliance on this technology comes a higher risk. The article brings up that awareness levels of cyber security and data privacy issues are growing at a steady pace. It is extremely important that in the hospitality industry, Businesses think about trust, confidence and brand health and reputation. This highlights the fact that it doesn't matter if security systems are costly, in the long run if something goes wrong that will end up being the most costly. The article mentions that there will be a regulation established by the EU called General Data Protection Regulation (GDPR). The purpose of the GDPR is to put people back in control of their personal information and to improve how entities look after personal information while it is in their custody. In conclusion, this gives companies a competitive advantage.

The cloud will provide the digital infrastructure for the cities of tomorrow, where an estimated 6 billion of the world's population will live by 2045. A commercial aviation cloud will help airlines. A utilities cloud will automatically repair faults in the power grid to ensure a smooth supply of power to homes and businesses. A banking cloud will scan thousands of transactions per second to prevent fraud. The cloud will help society cope with growing volumes of data. High definition video will account for 89% of individual user traffic by 2025, of which image and video content will be for non-entertainment purposes. The cloud will support the emerging artificial intelligence technologies which will be adapted to mobile use, notably the cell phones which overlook PC sales in 2011. Although driverless cars are still a ways off, it will be realized soon, thanks to the power of the cloud.

This is an interesting article that describes some of the new technology being implemented to improve how employees are getting paid based on the current workforce's spending habits. These include the ability to be paid by debit cards, ability to be paid daily and have the flexibility to move the money around, AI intelligence to keep track of the employees' work hours on their own devices, and integration of many payroll functions into one platform. With so much technological advancement, it seems that payroll management is one that is still behind with many companies still working with the old clock in and out method which is time consuming.

This article was great to read because it focuses on how HRIS can be beneficial for scheduling, which I previously haven't thought about. The part that stood out most to me was the fact that it can forecast future sales and rush hours so that it can assist you in making sure there are enough staff members scheduled to cover those extra busy hours. In turn, the employees will also be a little bit happier with their schedules because they are able to get them earlier, request days off, and switch with other staff. As the industry is moving into being dominated by Generation Y and Z employees, who want their jobs to work around their lives, I think this can really help the companies.

This article offers insight into extreme tracking and using patterns and data to customize the guest service experiences. It also provides data on ho to best keep a guest engaged whether it be through virtual or even physical means that can be activated by a certain data set collection. A good example of this is how Disney can monitor wait times at the park and then dispatch live entertainers to the area as a means of distraction and simultaneous product placement and marketing.

As people say over and over again, technology has changed the way we live our lives. While these technologies have affected each and every individual, certain professions and hobbies have been altered in very major ways. Among others, event planners have had to adapt the way in which they work and live. This is not to say that social media has had a negative influence on event planning, merely that it has had a significant effect on it. One of the major changes in the fields of meetings and events this year is the introduction of Smartphone technology to business. There has been a rapid development in Smartphone mobile app for event management. By using such platforms businesses are turning themselves into tech savvy, eco-conscious enterprises. Today the trend of using mobile applications for event management has led the Smartphones to increase the technological and interactive aspects of a meeting or an event. There are various audience response and networking apps that helps in accomplishing tasks like customizing program agendas, and messaging.

This article discusses the importance of Event Management Software(EMS).

This article goes in depth into GDS. It explains the concept of the GDS is and how eaxctly it works. It also gives examples of some major GDSs. It talks about the benefits of using GDS in hotels.

The global distribution system in the hospitality industry is beyond vital in the act of keeping the ball rolling. GDS provides live products and offers to travelers across the globe. Whats really amazing about GDS is that live availability and rates are transferred through a channel manager directly to online booking sites. This allows guests to acquire the best rates the soonest as opposed to waiting to call a hotel or resort to see what they have and at what price.

This article shows us everything we need to know about Hotel GDS. It includes GDS in the hotel industry, GDS work way in travel, seven major GDS systems, the way to access leading GDSs with GDS software, GDS conditions of use, benefits of connecting hotel to the GDS, and how to use the GDS to capture cruise travel bookings at hotel.