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Investing in Hotel Technology- Guest Needs Versus Franchise Demands - 1 views

www.tnooz.com/...needs-versus-franchise-demands
shared by laura kaczkowski on 25 Oct 12 - No Cached
  • How does a hotel owner follow franchisors brand standards, whilst managing potential conflict with guest needs and ensuring a good return on investment?
  • otel technology is one of the key areas in which conflict between individual owner/operators and franchisors crops up, with both sides very territorial over how much ground (and control) they yield to the other party.
  • By joining a major hotel chain, these individual owners benefit from the brand association they get from being under such a well-known corporate umbrella, broader consumer recognition, plus access to well-established centralised reservation and booking systems.
  • ...6 more annotations...
  • The big franchisors maintain that owners must follow their brand standards to the letter, a situation that inevitably leads to conflict over things like in-room technology. When it comes to investing in hotel technology, owners can be loathe to implement anything that doesn’t offer a good return on investment.
  • hotel owner said
  • “Property exit value is key. No ROI while the asset is in my ownership? No technology project.
  • Around the world, it’s David versus Goliath as franchisors are being challenged as to why certain standards are in place even though, more often than not, these investments have a negligible impact on the ability of the hotelier to bring in additional revenue.
  • While such examples may seem trivial, these are just the tip of the iceberg in the debate currently raging between franchisees and franchisors. Realising the bargaining power that these individual owners have when they speak together with one voice, some of the larger chains like Intercontinental have understood the situation and established owner association meetings in which franchisees can air grievances.
  • An industry forum promoting two-way communication is a step in the right direction and just one tactic among many to address what has become a difficult relationship between two mutually dependant parties.
  • laura kaczkowski on 25 Oct 12
     
    In the article "Investing in Hotel Technology- Guest Needs Versus Franchise Demands" it talks about how hotel owners follow brand standards while managing potential conflict with guests and are making sure they are getting their moneys worth on this investment. Technology is a huge part of hotels today, everything is done from the Internet and it even helps employees organize all of their information in an easy, user friendly way. Over the past years many hotel owners have opted to become franchisees of big name industries. "By joining a major hotel chain, these individual owners benefit from the brand association they get from being under such a well-known corporate umbrella, broader consumer recognition, plus access to well-established centralized reservation and booking systems." When hotel owners opt to become franchises of these bigger hotels they also give up their right to make certain decisions for their own hotel. Although this could be a downfall for the owner, "these investments have a negligible impact on the ability of the hotelier to bring in additional revenue," which is something that the hotel needs help with. Overall, when small hotels opt out and decide to become franchisees of big name hotels like the Hilton, it has both its advantages and disadvantages.
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New Hotel Owners Who Relinquish Control to Management Companies Are Putting Decision-Ma... - 0 views

www.marketwatch.com/...-in-the-wrong-hands-2012-07-10
shared by Ted Rood on 15 Jul 12 - No Cached
  • Lawrence Cohen, Executive Consultant and Hospitality Group Leader at Ne
  • w York-area accounting and consulting firm Marks Paneth & Shron LLP, has published a commentary examining the conflicts of interest and dangers hotel owners face when hiring a third-party management company.
  • hotel ownership requires strategic and operational decisions to be made in real time. As such, critical day-to-day decisions that can make or break a hotel's success are often not in the hands of ownership but rather within the purview of the third party management company.
  • ...1 more annotation...
  • The hotel's management staff may not be loyal to the hotel itself but to their employer, the management company -- The owner-franchisor relationship can be a conflict of interest between cost-effectiveness and guest satisfaction -- Hotel owners can benefit by building a team that has relevant hospitality experience and is loyal to the owner
  • Ted Rood on 15 Jul 12
     
    Lawrence Cohen, an Executive Consultant and Hospitality Group Leader recently examined the conflicts of interest that hotel owners face when hiring third party management companies. According to Cohen, owing a hotel requires both strategic and operational decisions to be made in real time. The problem occurs when real estate owners go from owning commercial property to owning hotels and are not used to making decisions on a daily basis. As a result, the most critical daily decisions that determine the success of the hotel do not fall into the hands of ownership but rather to a third party management company. These third party relationships may result in hotel management staff being loyal only to the management company rather than the hotel itself. Hotel owners could benefit by building a team with experience in the hospitality industry and hiring individuals loyal to the owner. 
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3 Reasons Why Now Is the Time to Upgrade Your POS | Hospitality Technology - 0 views

hospitalitytech.com/-why-now-time-upgrade-your-pos hospitality business technology POS software
shared by da7327 on 10 Oct 17 - No Cached
  • In particular, cloud-based POS systems can radically improve the way owners manage their restaurant: from scalability to security to ease of use (and not to mention significantly less burdensome subscription costs).
  • Hardware hiccups
  • Not only do cloud-based platforms offer more efficiency, but also more reliability to boot. Data will always be safe and encrypted, and hardware can be easily replaced in the event of damage or failure, leaving these hiccups in the past where they belong.
  • ...5 more annotations...
  • Unified experiences
  • Today’s restaurant management POS systems still offer third-party apps, but these resources are perfectly implemented into the core POS software, offering a seamless workflow that allows users to access restaurant inventory, sales and other key data at all times, while maintaining an experience that is user-friendly and on-brand.
  • Security, security, security
  • These credentials immediately tell the system which features to enable and which to protect, so no employee can accidentally alter key settings or information.
  • these security measures improve accountability,
  • da7327 on 10 Oct 17
     
    This article introduces three reasons to upgrade POS system. Most restaurant owners think traditional POS system is good enough to use because they already used to the system and it has not bothered their business seriously. Even though there are some malfunction problems on POS machine, they just chose to keep using them. However, below three reasons support why restaurant owners need to upgrade POS system. First, owners sometimes neglect small hardware malfunctions such as fuzzy monitors, printers, or connectivity issue. Yet, it will not be fixed automatically and it might cause the worst scenario which affects business negatively. Not only this reason but also the advantages of cloud-based POS system can give more efficiency and safety. By easily replacing the hardware in the event of damage or failure, information can be stored safely. Second, upgraded POS provides the unified system. Even though it still needs third-party apps, these resources are well unified into the core POS software and owners can operate system seamlessly based on user-friendly, and on-brand manual. Third, it is a security issue. Traditional POS system requires simply login/password combination, but advanced system can be protected with stronger security system such as fingerprint scanner or ID card logins. Therefore, important business information can be secured safely and it can prevent the possibility employee accidentally change key settings or information. To sum up, customers demand is changing fast and technology is developing fast to meet the new trend, so it is the time for restaurant owners to check their POS system and update it when it is needed.
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Benefits of E-Marketing over Traditional Marketing - 0 views

www.articlesalley.com/...ing_over_Traditional_Marketing technology benefits emarketing
shared by Michael Anthony on 06 Nov 12 - No Cached
  • E-marketing is the best way to stay ahead in today’s highly competitive business world.
  • No initial investment: How much would it cost you to create an account on social networking sites like Facebook, LinkedIn and Twitter, and post some updates on those accounts? This is one of the major benefits of e-marketing; you can easily reach millions of potential customers without burning a hole in your wallet.
    • Michael Anthony
      Michael Anthony on 07 Nov 12
       
      Yes, I agreet this is a certainly a cost effective method.
  • Extensive reach: By renting an advertising banner beside a highway, you can only count on people who drive on that road to cast a glance at it.
  • ...1 more annotation...
  • E-marketing has replaced traditional marketing globally, and given its advantages, it will likely enjoy a tremendous success rate in the future as well.
  • Qianlin Wang on 06 Nov 12
     
    EMarketing is the ability to market your products or services with Internet capabilities. In other words, it includes emailing, websites, follow-up, and every other marketing approach. Through computer/Internet capabilities, small business owners that embrace eMarketing will save themselves hours of time. With eMarketing, business owners can automate nearly all of their business management functions. That means that eMarketing capabilities are taking care of the day-to-day tasks small business owners and their employees would normally be engaged in. eMarekting also has some other benefits. E-marketing eliminates the printing and postage costs of direct mail and is substantially less expensive than other traditional forms of advertising. Customers opt in to receive your news via email. E-marketing is affordable, so you can advertise more often.
  • Michael Anthony on 07 Nov 12
     
    EMarketing is the ability to market your products or services with Internet capabilities. In other words, it includes emailing, websites, follow-up, and every other marketing approach. Through computer/Internet capabilities, small business owners that embrace eMarketing will save themselves hours of time. With eMarketing, business owners can automate nearly all of their business management functions. That means that eMarketing capabilities are taking care of the day-to-day tasks small business owners and their employees would normally be engaged in. eMarekting also has some other benefits. E-marketing eliminates the printing and postage costs of direct mail and is substantially less expensive than other traditional forms of advertising. Customers opt in to receive your news via email. E-marketing is affordable, so you can advertise more often.
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Hotel firm upgrades accounting system - 0 views

www.hotelnewsresource.com/article73028.html
shared by Chris Cardoso on 24 Sep 13 - No Cached
  • LBA Hospitality Partners with M3 Accounting + Analytics to Enhance Accounting Processes and Increase Efficiencies July, 31 2013 M3 Accounting + Analytics Seeking to update and streamline accounting processes for its 70-plus Southeast properties, Dothan, Ala.-based Larry Blumberg & Associates, Inc. (LBA Hospitality) recently announced an expanded partnership with M3 Accounting + Analytics, the national leader in hotel-specific accounting software, operations reporting, and business analytics. “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  LBA sought the ability to swiftly handle budgets, forecasts, and reports, and to dissect business data, all while insuring that the back-office accounting platform functionality was state-of-the-art and industry-specific.  In choosing M3, Benton cited how the company integrates accounting, business intelligence, and reporting, while eliminating most redundancy, software investment and annual hardware/software maintenance. In addition, Benton and LBA were looking for continual and automatic upgrades, backup and disaster protection, and minimized downtime.  LBA is implementing the full suite of M3 products: accounting through the AccKnowledge platform, time, attendance and labor management through the newly released RightTime solution and LaborWatch, and payroll services through RightPay. The company will also continue to use M3 Link business intelligence reporting, as LBA will be expanding it to bring financial data, operating stats, Smith Travel feeds and guest satisfaction data (including verbatim responses) into one completely customizable dashboard. LBA, which launched its business by developing a Sheraton Inn in 1973, is rapidly growing its management business and securing more and more agreements from sophisticated owners and investors.   Scott Watson, M3 Vice President of Sales & Marketing, said, “While our core product remains our accounting solution, we’ve continued to evolve and offer new products and services that meet the current and future needs of the hospitality industry. It is truly exciting that our product platform will help Beau and LBA achieve the aggressive growth they are anticipating over the next five years.”  The implementation and training process for all LBA properties is expected to be complete by December 1.  About LBA Hospitality Based in Dothan, Ala., LBA Hospitality is a hospitality management company focused on maximizing return, safeguarding assets and enhancing value. Founded in 1973, the company now manages 70 properties throughout the Southeast, from Texas to Virginia. More information is available at http://www.LBAHospitality.com.  About M3 Accounting + Analytics M3 is the national leader in hotel-specific accounting software, operations reporting, business intelligence and analytics, processing more than $8 billion in financial transactions for more than 3,000 properties. M3’s integrated suite of hospitality accounting products includes: AccKnowledge, Link, payroll and labor management services, and document imaging and retrieval – all designed to help provide hotel operators, owners and managers unsurpassed access to the information they need in the most integrated and cost-effective manner. The company was founded in Gainesville, Ga. in 1998, and also has a base of operations in Tampa, Fla. More information is available at www.M3AS.com. 
  • “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  
  • continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  
  • ...1 more annotation...
  • “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton
  • Michaela Gave on 24 Sep 13
     
    LBA Hospitality Partners with M3 Accounting plus Analytics to enhance accounting processes and increase efficiencies." As an industry leader LBA's Presidents feels they need to ability to meet requirements of their stakeholders and provide accurate real-time information for management and owners. When choosing M3 LBA's president noted how the company integrated accounting, business intelligence, and reporting while removing redundancy, software investment and annual hardware/software maintenance. Part of the requirements for choosing a company was continuous automatic upgrades, backup, disaster protection and limited downtime. LBA chose to implement a full suite of M3 products: Accounting through the AccKnowlege platform, time, attendance and labor management through RightTime solution and LaborWatch and payroll through RightPay. LBA will be expanding to bring financial data, operating costs, Smith Travel feeds and guest satisfaction data in one customized dashboard using M3 Link business intelligence reporting. LBA continues to grow after developing the Sheraton in 1973. Scott Watson of M3d is happy that M3 can meet the needs of their customers even though their core product is accounting solutions. They continues to help companies as they grow. Through this partnership they hope to continue to grow as meet the needs of their guest, investors and team. While it is important to have a core product to offer, I think it's also important to have additional products that meet the needs of your customer much like S. Watson said about M3 continuing to evolve and meet the needs of the hospitality industry. I feel this would make the company more marketing. It looks as if the President of LBA reviewed what the company's needs were and then chose to partner who leads the company in hotel specific accounting software. The president recognized the need to be able to report numbers accurately and forecast real data to its team, owners and investors. When I m
  • Chris Cardoso on 21 Oct 13
     
    The Larry Blumberg & Associates hospitality firm (LBA Hospitality) partnered with a management company, M3 Accounting & Analytics, to integrate new software in it's 70 properties throughout the southwest, fro Texas to Virginia. The services that will be provided by M3 will range from Accounts Payable, to General Ledger, Daily Sales Report, Labor Cost, Check Writing, Cash Management, Forecast, Budget, etc. M3 provides products and services that will continue to evolve and improve to be cutting edge in hospitality. LBA is using M3 to streamline an aggressive five year growth plan. Other hospitality business will begin to incorporate a service provider that can encompass all accounting needs.
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Press Release - iPet Companion - 0 views

www.ipetcompanion.com/press-release software
shared by Christina Eveillard on 19 Jan 12 - No Cached
  • Christina Eveillard on 19 Jan 12
     
    New software called Ipet has been launched in 2011. The software gives the pets' owners the ability to interact with their animals while at work. Ipet consists of a video camera, remote-controlled arm with a kitty-toy and software which allow the toy to dance and jiggle. This software allows pet owner to have controlled of their cats or dogs. Since as humans, animals also need companionship and love,  I think it's a great idea to develop this software because  it give pets owners who works long hours , the ability to play  virtually with their animal , and also making sure the animal is eating and well during their absence. This software also has its negative side because if the owners spend too much hours interacting with their pets while at work, their performance at work will be less efficient and may cause the company profit to decrease.
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Pandemic relief fraud suspect, owner of Berlin restaurant, has disappeared - News - tel... - 0 views

www.telegram.com/...lin-restaurant-has-disappeared
shared by rhoff019 on 01 Jul 20 - No Cached
  • The owner of a Berlin restaurant charged in April with fraudulently seeking hundreds of thousands of dollars in forgivable loans designed for businesses struggling because of the coronavirus pandemic has apparently cut off his GPS monitoring device and disappeared, federal authorities say.
  • Staveley, of Andover, and another man are accused of claiming they needed to pay employees at businesses affected by the virus crisis, when in reality their businesses, including On the Trax, 263 West St., Berlin, were not operating before the pandemic began and had no employees on the payroll.
  • They were the first people in the U.S. to be charged with making phony applications for loans
  • ...2 more annotations...
  • sought nearly $440,000 in loans claiming that he needed to pay dozens of employees at three restaurants he owned
  • two of the restaurants weren’t open before the pandemic began, and he didn’t have any connection to the third
  • rhoff019 on 01 Jul 20
     
    A so called restaurant owner applied for $440,000 in forgivable loans to keep employees paid through the Paycheck Protection Program. The man claimed to own 3 restaurants, but 2 of the restaurants were not open before the coronavirus pandemic and he had no connection to the third. The "owner" disappeared after receiving the $440,000.
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Envysion Implements its Managed Video as a Service Platform with Aloha Restaurant Guard... - 1 views

hospitalitytechnology.edgl.com/...th-Aloha-Restaurant-Guard78051 guard restaurant platform video
shared by Xin Jing on 20 Jan 12 - No Cached
  • The integration of these solutions enables restaurant owners to monitor cash handling and exception reports, identify trends and validate suspicious transactions identified by Restaurant Guard by viewing the video taken at the time of the transaction.
  • Xin Jing on 20 Jan 12
     
    The Aloha restaurant managed video as a service platform which is the leading exception reporting and theft deterrence tool for the restaurant owners. By utilizing Enysion's video, restaurant owners can monitor cash handling easier, identifiy potential suspicious activity faster and monitor the exception report effectively. Moreover, Aloha Restaurant Guard which invented by NCR corporation can identified the common scams through analyzes POS data and transactions. I think that combine Aloha Restaurant Guard to Envysion's video, the owner of the resturant may have a whole picture of the restaurant in their mind through easy used video web interface and secure video clip sharing, data from the two platform and intelligence reports. This is a good model for restaurants to reduce the profit losses from fraudulent activities. It smooth restaurants' daily operation meanwhile employees will regular their own behavior during the work period.
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CHMWarnick Expands Accounting Services for Hotel Asset Management Clients | Hotel Business - 0 views

www.hotelbusiness.com/hotel-asset-management-clients accounting services management hospitality
shared by adel168 on 26 Feb 19 - No Cached
  • this marks its formal entry into the space, making it the only third-party hotel asset management company providing full owner-entity accounting capabilities.
  • “CHMWarnick is the first and currently only asset management firm that provides a full suite of accounting services tailored to hotel owners,” said Celeste Cloutier Ledoux
  • Having this accounting expertise in-house also has proven to further elevate the firm’s asset management capabilities and effectiveness in delivering value for hotel owners.
  • adel168 on 26 Feb 19
     
    CHMWarnick has become the only third-party hotel asset management company providing full owner-entity accounting capabilities as it has expanded its accounting services available to asset management clients. It's ownership accounting include several services that have proven to further elevate the firm's asset management in delivering value for hotel owners.
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Bridging the Gap Between Hotel Asset Management and Accounting - 1 views

lodgingmagazine.com/sset-management-and-accounting
shared by herzencortes on 28 Feb 19 - No Cached
  • the only third-party hotel asset management company offering full owner-entity accounting capabilities
  • most hotel operators account solely for hotel operations and miss what’s happening with the investment at the owner level, including fixed-asset accounting, debt and equity activity, and managing cash flow after debt service.
  • We also work closely with asset management. There’s no double communication; when you’ve communicated with asset management, you’ve communicated with us and when you send reports to asset management, you send reports to us.
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  • general, asset managers can focus a lot on the P&L [Profit and Loss Statement] and Budget Vs. Actual [Variance]. We spend a lot of time training our asset managers on what’s going on with the balance sheet. Sometimes, when there are cash flow problems, we’re able to help find cash in other places.
  • owners have fewer problems on an audit because we’re well informed and able to produce good financial statements.
  • blending asset management with accounting knowledge to proactively solve problems for hotel owner
  • Celeste Cloutier Ledoux, CPA, CHMWarnick’s chief financial officer and managing director, says that over the past 18 years, CHMWarnick has provided various accounting services upon request, but this latest move marks its formal entry into the accounting space
    • herzencortes
      herzencortes on 28 Feb 19
       
      Accounting is often seen as a necessary evil something that is just a fact of business, however, accounting can make ort break a business, having a reliable system to aid in the process can be vital to a company.
  • “That kind of accounting is typically not done by a management company, so you have this gap,”
    • herzencortes
      herzencortes on 28 Feb 19
       
      in particular when there isa management company it is important that the books are kept clean, and open
  • We become the person who these owners trust. The thing I’m most proud of is the relationships that I’ve had and the experiences I’ve had in dealing with owners and their families and finding out what’s important to people.
    • herzencortes
      herzencortes on 28 Feb 19
       
      It's interesting to see a human side of accounting, it is not often that we get the opportunity to see this side and we see accounting as just something else.
  • You can’t do accounting in a bubble. You can’t sit in an office with no relation to the business and do the accounting. Hotels can get complicated. Sometimes you have a simple LLC and it’s easy enough. But when you start getting into REIT structures, there’s an operating lease to account for; somebody needs to read that agreement, understand how it works, and get all the expenses in the right set of books.
    • herzencortes
      herzencortes on 28 Feb 19
       
      This is what accounting should be getting involved in operations and seeing where the costs are, where the revenue streams are and getting a grasp on the business
  • First of all, there’s the boring stuff: they’re in compliance. We get their audits done and they don’t have any more issues. They file tax returns on time and quickly. They’re not at risk of REIT non-compliance because everything’s in the right place.
    • herzencortes
      herzencortes on 28 Feb 19
       
      In the case of asset management companies it is specially important to keep updated books and for them to be clear and open in order to nourish a relationship with owners.
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Hotel Software: The Most Important Software Solutions for Hotels - 4 views

www.revfine.com/hotel-software
shared by mserr078 on 20 May 20 - No Cached
  • Hotel software allows hotel owners or managers to streamline their administrative tasks while cutting costs and increasing bookings at the same time.
    • nicoleastete
      nicoleastete on 20 May 20
       
      Hotel Software is a multi-use software that can be used by administration, employees, and also other staff. There is a variety of different software that can be used based on the capacity and need of a hotel for day-to-day operations.
    • nicoleastete
      nicoleastete on 20 May 20
       
      Hotel Software is a multi-use software that can be used by administration, employees, and also other staff. There is a variety of different software that can be used based on the capacity and need of a hotel for day-to-day operations.
  • If the current software you are using for your hotel is out of date, it may be holding your business back and stop you from gaining productivity.
    • nicoleastete
      nicoleastete on 20 May 20
       
      Innovation in the Hospitality industry is something that is continuously changing. Technological advances in software/hardware play a big role in how efficient a hotel can be run. Bookkeeping and administration for big hotel chains are managed through their software "cloud based".
    • nicoleastete
      nicoleastete on 20 May 20
       
      Innovation in the Hospitality industry is something that is continuously changing. Technological advances in software/hardware play a big role in how efficient a hotel can be run. Bookkeeping and administration for big hotel chains are managed through their software "cloud based".
  • This software allows the hotel owners to process e-payment collection and manage room inventory for accurate allocation. This last feature prevents over-bookings or even duplicate reservations. It is also possible to use a PMS system to send confirmation emails to customers after they make a booking
    • nicoleastete
      nicoleastete on 20 May 20
       
      This Feature of the PMS software is very important as it allows hotel owners to manage room inventory and booking/reservations. This allows the inventory management of rooms and the availability that sync online with customer request based on what is available for booking in realtime.
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  • The purpose of an RMS software is to improve pricing strategies in order to sell more rooms at optimal rates. Since the hotel industry is highly dynamic, it is crucial to use a revenue management system. Some of the main advantages of this hotel software include strategic pricing and higher revenue, but there are many more benefits that hotels can make use of.
    • nicoleastete
      nicoleastete on 20 May 20
       
      Having an RMS system is crucial in the hotelier industry. A RMS software allows you to play with strategic pricing and room value depending on room occupancy, room cost and seasons. Revenue Management system ensure a success of revenue based on capacity.
  • A channel manager helps avoid overbooking and prevent other costly mistakes since it has the ability to report booking sources. The hotel owner can then determine which online channels or portals are the best fit for their niche market.
  • Reputation and review management software is designed to track online users’ feedback on services and products. It is a system that helps spread the customer’s positive reviews through the relevant online platforms.
    • nicoleastete
      nicoleastete on 20 May 20
       
      A Reputation review management software is highly used in the hospitality industry overall. It's super essential to track online user's/ guests feedback based on experience, service and products. Building a reputation online is important for branding and allow you to have more online exposure and foot traffic coming in.
  • As different technologies in the hospitality industry are constantly evolving, it becomes almost obligatory to choose the right hotel software for improving service and making the process to run smoother. W
  • Hotel software allows hotel owners or managers to streamline their administrative tasks while cutting costs and increasing bookings at the same time.
  • PMS is a system that facilitates the booking management and admin tasks of a hotel. A property management system doesn’t just automate operations across the various departments in the hotel.
  • It has now developed into a platform that helps hotels gain more visibility and enables them to reach out to audience in order to increase bookings
  • RMS lowers costs as it takes into account the room rates during the low and high season. As a result, the hotel manager can plan in advance and lower costs by avoiding unnecessary expenses.
  • This hotel software has the benefit of simple graphics and easy-to-use reporting tools that help hotel owners optimise room rates in line with demand.
  • patrick021 on 20 May 20
     
    Overall, the hospitality industry has seen tremendous growth over the year. However, utilizing these new software systems and their easy updating features can benefit these hotel properties in a major effective way. These features allows staff members to monitor, easily adjust and plan lower costs, and monitor social media marketing for future hoteliers.
  • helenwowotou on 24 May 20
     
    When I was looking through the news, I knew that hotel software would have positive influences based on costs. They are enhanced with developed tools. I like the view that hotel software would take more trends within account retrieving and customers opinions. I think no matter what happened hotel software should be valid for hotel owners to hire. It is innovative. Furthermore, I would make assumptions about estimated future processing. It should be risk free to keep an example while hazardous events happened. It probably costs more like hurricane is running thorough for a hotel. Whether should they run a PMS and RMS are good reasons to concerning about more clients. Whether the chopsticks could be electronic one to apply for a utensil is a wondering. The conclusion I think is a must that I like the article about hotel software.
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Debuts An iPad Point-Of-Sale In A Box | TechCrunch - 0 views

techcrunch.com/...an-ipad-point-of-sale-in-a-box
shared by Marcos Oliveira on 28 Feb 13 - No Cached
  • Revel Systems, an iPad point-of-sale company backed by $3.7 million in funding
  • Revel Router,” as the device is being called, is an Apple-certified “made for iPad” technology that allows shops to run their POS through an Apple iPad.
  • the system forgoes the need for an ISP-provided Internet connection in order to work – the whole thing can run off the iPad’s 3G or 4G
  • ...7 more annotations...
  • company is selling the device as a package deal including an iPad, the router, peripherals, and POS software
  • a restaurant owner or retail owner doesn’t even know when the Internet goes out,” she says.”This is the biggest problem in these establishments, and it’s our biggest support headache
  • around 300 locations have the system installed
  • The way the system works involves proprietary hardware and a patent-pending wireless protocol
  • system isn’t really designed for mobility, but rather aims to replace the existing, stationary set-ups at the point-of-sale
  • starting package is $3,330 and includes an iPad, cash box, printer, credit card swiper, the router, and the software license
  • two support packages – email and online ticketing support for $100/month or per terminal fee that’s available 24/7.
  • Marcos Oliveira on 28 Feb 13
     
    Revel Systems is an iPad point of sale company that is backed by $3.7 million in funding. The Revel Router is an Apple certified made for iPad technology that allows shops to run their POS through an Apple iPad. The company is selling the device as a package deal which includes an iPad, the routerm peripherals and the POS software. Currently there are 300 locations installed. Revel CEO Lisa Falzone says that a restaurant owner or retail owner doesnt even know when the internet goes out and with the iPad being on either 3G or 4G connectivity this problem will not exist. Also the need for intenret is eliminated due to the iPad. The system isnt really designed for mobility but rather it aims to replace the existing, stationary setups at the point of sale. The starting package is $3,330 and includes an iPad, cash box, printer, credit card swiper, the router, and the software license. The company offers two support pacakges and meail and online ticketing support for $100/month or per terminal fee thats available 24/7. The use of the iPad will make it easier for an establishment that is just starting out. Rather than running wires and installing internet, the use of the iPad will give the same functionality that a regualr touchscreen POS can bring. The amount of downtime due to internet failure is virtually non existent and the cost is at a very affordable price for any restaurant..
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HSMAI eConnect - Video | Technology Drives New Design Innovations by Hilton Hotels & Re... - 0 views

www.hsmaieconnect.org/...4056030.html
shared by anonymous on 11 May 12 - No Cached
  • Extending the Hilton brand's commitment to well-designed and thoughtful spaces, HDS provides a cost-effective and time-saving solution for Hilton owners, operators and design consultant teams.
  • Not only does HDS represent a design solution, it is developed in a way that allows Hilton to closely monitor user behavior and anticipate emerging trends in each region of the world. Analytics provided by HDS enable Hilton to easily and quickly update brand-approved options that respond to the needs of owners and guests.
  • anonymous on 11 May 12
     
    Hilton Design Studio (HDS) is an interactive design tool for hotel owners, developers and designers to create unique interior design spaces based on the Hilton brand.  It's a really smart way to maintain design consistency while simultaneously allowing owners and designers creative freedom.  And since it is a low-cost innovation and seemingly user-friendly, I think this hotel design technology will become mainstream for other large hotel chains.  It seems like it could also be tweaked to act as a training module for HR purposes.
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Booksy, the mobile-first booking app for appointment-based businesses, raises $4.2M | T... - 0 views

techcrunch.com/...booksy booking technology future hospitality software stores app
shared by mannypinto on 25 Jun 18 - No Cached
  • mannypinto on 25 Jun 18
     
    This article talks about booksy, and how it will be using its new capital to add more features. Booksy is the first mobile booking app for appointment-based businesses. It is a great app for barbers, hair dressers, masseurs, etc. This app makes it easier for both customers and business owner to schedule an appointment. In facilitating the appointment process this helps business owners to have returning customers. It is said that most appointments are made after business hours, so booksy helps with this because the business owner does not have to answer the phone. Booksy does not only book appointments but also has other features such as CRM, marketing automation, inventory, management, point-of-sales, reports, the management of commission for the employees, and now with their new capital they will have in-app payments.
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Are digital menus the way to go? - 0 views

www.restaurantbusinessonline.com/...are-digital-menus-way-go business menus hospitality way Networking software solution industry travel restaurant technology
shared by Henrique Rodrigues on 26 Feb 18 - No Cached
  • When it comes to menu boards, going high-tech isn’t always the right choice. Whether it’s digital screens or old-school chalkboards, the decision goes beyond what looks pretty
  • Though digital has its perks, not all operators want to go high-tech.
  • Henrique Rodrigues on 26 Feb 18
     
    This article highlights how digital menus can help some restaurants, but at the end of the day, the concept and the hefty investment are not for all restaurant owners. The usage of digital menus can provide customers a more clear view with the menu and it's easy to adjust it to coordinate with POS systems. Restaurant owners also have the benefit of taking items that are not available of the menu within minutes, preventing many customers the trouble of wanting something they cannot have. On the other hand, some restaurant owners just simply do not have the money for the investment and they also do not believe in they will capitalize on the ROI. This helps to explain much of the chalkboards coming back bring the old school style. Customers ultimately decide which kind of menu they are more comfortable with.
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Restaurants Gain An Appetite For Cash Flow Tech | PYMNTS.com - 0 views

www.pymnts.com/...gin-profit-adoption-automation
shared by irinatroitskaya on 19 Oct 17 - No Cached
  • The restaurant industry is, in many ways, stuck in its own habits. Convincing a restaurant owner to implement technology to automate expense management, bill pay and invoices after years of manual accounting can be a tall order.
  • business owners across verticals struggle with manual accounting and data entry, making sure suppliers are paid on-time and cash flow is managed to turn a profit.
  • The vendors, he added, are operating on the same razor-thin margins restaurant owners are, making invoice and accounts payable management even more crucial.
  • ...2 more annotations...
  • The right technology can help calculate “plate cost,”
  • So, while restaurant owners may be resistant to technology, Challapally said there has been a recent windfall in adoption rates because restaurant owners talk to each other about the best tools to use.
  • irinatroitskaya on 19 Oct 17
     
    The article discusses the advantages that the electronic accounting systems could provide for the restaurants. Restaurant accounting has some difficult aspects due to the great number of suppliers that can bring the monthly number of invoices well over thousands. Suppliers also operate on a very thin margin, making the timely accounts payment management essential. Along with electronic accounts management, these systems also provide an opportunity to precisely calculate costs of every dish to make sure the widest margins are gained. Despite the traditionalist habits in the restaurant industry, electronic accounting systems become more widely spread as a convenient alternative to paper bookkeeping. The restauranteurs appreciate the pros of electronic accounting as they see that their competitors are turning to them.
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Cybersecurity guide for the hospitality industry - Help Net Security - 1 views

www.helpnetsecurity.com/...hotel-cybersecurity-guide hospitality cybersecurity hotel technology
shared by mcont036 on 27 Jun 21 - No Cached
  • A practical cybersecurity guide from the National Institute of Standards and Technology (NIST) can help hotel owners reduce the risks to a highly vulnerable and attractive target for hackers: the hotel property management system
  • allowing hotel owners to control and limit access to their PMS and protect guest privacy and payment card information.
  • According to a recent industry report, hospitality ranked third among industries compromised by cybersecurity breaches in 2019, and the industry suffered 13% of the total incidents.
  • ...3 more annotations...
  • About two-thirds of these breaches were attacks on corporate servers, which often store guest information and communicate with on-site property management systems.
  • The design protects data moving within this environment, and it prevents user access to the various systems and services.
  • “Zero trust principles mean access is not granted to devices or user accounts based solely on their physical or network location or who owns them. Instead, authentication and authorization of both subject and device are required before users can access a network’s resources
  • mcont036 on 27 Jun 21
     
    The National Institute of Standards and Technology created a practical cybersecurity guide to help hotel owners protect their PMS from hackers. Hotel owners can learn to protect the privacy of the data stored in their systems, which is highly vulnerable. The guide also advocates for the zero trust principle, which dictates that access to a system is never fully granted, but must be continually evaluated through authentication and authorization.
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More Than 1 in 3 Mobile Phone Owners Subscribe to Mobile Messages from Businesses | New... - 1 views

hospitalitytechnology.edgl.com/...-Messages-from-Businesses86430 mobile messages businesses
shared by Cindy Saunders on 26 May 13 - No Cached
  • The study found 36 percent of mobile phone owners subscribe to receive mobile messages from businesses, and of those subscribers, 90 percent opt to receive mobile messages from one to five businesses.
  • Businesses have an opportunity to reach mobile phone owners who do not currently communicate with companies via mobile messaging, according to the study. Forty-eight percent of mobile phone owners who do not subscribe to receive mobile messages from businesses would opt in if messages were customized to their specific needs or preferences, signaling a need for businesses to shift from sending mass messages to more personalized information.
  • Cindy Saunders on 26 May 13
     
    This is an article about how 1/3 of all consumers would subscribe to receive mobile messages from their favorite suppliers, retailers, etc. It is interesting to note that 70% of respondents to the survey would not use mobile messaging with their work colleagues, but they will with financial institutions, healthcare (even to using mobile messaging with their Dr.) and travel instances/ie confirmations. Further, nearly half of consumers would subscribe if the message was personalized to them based on their specific choices or preferences.
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Pump up Your eMarketing Muscle - 0 views

www.hotelmarketingcoach.com/_up_your_emarketing_muscle.htm Technology emarketing muscle pump hotel business
shared by lin liu on 03 Apr 13 - No Cached
  • that simply look good, but are
  • simply look good, but are totally
  • sites that simply look good, but are totally dysfunctional
  • ...15 more annotations...
  • Some managers and owners view Internet marketing
  • of very expensive sites that simply look good, but are totally
  • managers and owners view Internet
  • managers and owners
  • Some managers
  • Some managers
  • advertising,
  • marketing as a purely static and
  • Some managers and owners view Internet marketing as a purely static and inert form of
  • inert form
  • owners view Internet marketing
  • which requires little attention after
  • Because of this mistaken belief, managing
  • after the site is published. Because of this
  • pen
  • Panpan Xie on 03 Apr 13
     
    Nowadays, many hotel managers realize the importance of internet and utilize it to create a personal relationship the internet. The author gives five ways to develop the e-marketing. First is assign e-marketing tasks carefully. It is very important for a manager to properly assign tasks or handle personally. A manager must focus on the operation of the company's website. Second is fish where the fish are. The website must be well managed and made changes in time to adapt to the marketplace. Third, comprehensive website reviews. The manager should have someone to review the site to make sure the website serves search and sales demands to increase the sales. Fourth is know your productivity numbers. The manager should try to make the website as a way to get the knowledge of useful data. Fifth, position your rates against the competition. The manager should make the website easier for customers to compare different companies and make decisions based on values.
  • lin liu on 07 Apr 13
     
    Recently, hotel managers are facing many challenges. There are requirements for managers are to hold-on to e-Marketing tasks and use internet to create relationship. Here are some techniques to improve the e-marketing for hotel managers. Firstly, make sure assign proper e-marketing tasks. Which tasks to assign and which to do by personally should be considered carefully. E-marketing should be paid attentions also after they are been published. And also, managers should pay more attention to the evaluation of the e-marketing, make sure e-marketing work for themselves. Secondly, it is very useful for managers to use the internet well. Such as create relationship with other managers. In addition, the hotel web should be made to satisfy the search engines. There are some good techniques, such as to make the effectiveness and pay attention to competitions. Thirdly, Comprehensive web reviews. Managers need check out the effects of web. Stop judging web by it's appearance. Fourthly, know the productivity numbers. This provides our information about competitions, market, directions, and so on. Take care the experience. Fifth, position your rates against the competitions. It is a good way to find the right position in the market and know all latest changes.
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The Best POS Systems of 2017 | Top Ten Reviews - 0 views

www.toptenreviews.com/...best-pos-systems Systems software Business pos reviews
shared by anonymous on 31 Jan 17 - No Cached
  • Credit card processing is usually the biggest ongoing expense for a small business owner, and because of this, we scrutinized and compared processing rates as well.
  • anonymous on 31 Jan 17
     
    Point of sales systems are a business main tool for processing transactions. There are so many different software that business are using around the world. In the top ten reviews of 2017 some of the best POS systems will include new software updates. These system updates will be easy to set up and wont cost the business a fortune. The POS system in this years line up will be all formatted to suit a general retail business. With the exception that some businesses have specialized POS solutions for example restaurants POS systems have options to manage tables and deliver complicated orders to the back of house. Then you have retail systems that are equipped with the tools to help owners keep up with inventory. It's not easy ranking the best POS systems they are all compared by their choice of credit card processors since finding credit processors is the most difficult thing a business owner will make.
  • acarter001 on 03 Feb 17
     
    POS systems are very individualized and the businesses need to be careful to select the best one for their needs. It is such a large investment that making the wrong choice could have big consequences. It is best to choose the one with the most features for reporting, user support, and ease of use/programming.
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