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Plate IQ has formed a partnership with Square announcing an integration with Square's new Restaurant service. Plate IQ's daily dales software enables restaurants to "automatically input guest payment data from Square for Restaurants into many existing accounting software platforms and create valuable summaries of daily transactions." This integration has multiple benefits including more accurate, faster and detailed bookkeeping and more efficient cost of goods sold management. At my restaurant, we use a very similar software to this called Avero. Avero is integrated with our Aloha POS system and the information is automatically inputted every morning from the day before. As a General Manager, I find software like this necessary to day to day operations. It enables me to generate reports on product mixes, individual server sales, categorical sales and even enables me to monitor labor compared to my revenue.

This article discusses the importance of a hotel being up to date with their PMS system and all the features a PMS system could have. The article states that cloud-based PMSs accessible to hotel staff via Internet through a phone, table or laptop is essential for the future of PMS and will enable the staff to stay up to date in real time. Additionally, a PMS system that is PCI compliant is necessary to protect guest personal information and will allow the hotel to provide better guest services and satisfaction. Another feature listed was to ensure the PMS is integrated with third-party systems such as two-way OTA interfaces and credit card processing platforms. This will help eliminate human error and lessen workload so employees can concentrate on delivering the best guest experience. Also mentioned was the fact that a cloud-based PMS offers security updates that will always be compliant to the latest standards of cyber security. With staff scheduling and revenue management capabilities, PMSs are a much more integral and important part of hotels success than ever before. It is imperative for a hotel to be up to date with their PMS so they don't fall behind their competition.

This article discusses the benefits to using new technologies to manage kitchens in hotels and/or restaurants. By using digital softwares, processes can be streamlined as information is shared more quickly across different departments and staff versus paper reports being misfiled or lost. This also ties into food sensors to better determine and manage food output and ensure not only a better quality being served to the public but less waste overall. Especially in the current climate, less food waste would not only help the bottom line but would be an added marketing tool to more eco-conscious patrons.

There are so many systems for revenue management and labor control for the F&B industry, but certainly based on my personal experience, the use technology for food temperature and cost control is an area that is still lagging behind. In most the hotels I have worked at, we still rely on monitoring the temperature of the fridges from the sensors and alarms installed in the fridges and although we use the Birchstreet system to order food and cost the recipes, the inventory and quality assurance of food once received is still done visually and with the "clipboard and paper" method which takes a lot of labor and inaccuracies. Very interesting article and reminder of where technology can come in handy. Thanks for sharing!

This article is about new technologies available to hotels. Hotels are looking to become more technologically advanced because it is discovered that customers have better experiences with the newest technology. Software is available to collect data to see what customers like and don't like. Also it allows businesses to monitor employee performance, which would be easier to do than having someone always supervising employees.

Not only are PMSs valuable for hotel management, but also for commercial and residential properties. The ability to predictively prepare for any issues that may occur allows for less onsite staffing at any given moment aside from the already lowered costs of using these online systems allows. These systems can also track energy usage to allow for better property management across the board.

This article gives an overview of the 10 best RMS software available for the F&B industry currently available on the market. Restaurant management involves a lot processes, that if done right, would ensure the smooth flow of the enterprise and even increased profits and these software solutions can help a restaurateur to achieve a better result with less hassle and better control over time.

In the hospitality industry, HRIS not only can increase efficiency but also can improve customer service. There are lots of benefits for the hotel. Using HRIS can extend beyond the workforce. Hotel place this software to solve lots of problems. It also can help reduce administrative costs and improve the efficiency of the HR department. This includes the time-consuming tasks of handling salary and dealing with employee scheduling. Employees can check their own payroll by HRIS. If employees don't satisfy their schedule they can email leader directly. This HRIS can reduce lots of procedures that you want to contact someone. Customer service is an integral part of the hospitality sector. By increasing the efficiency and morale of the workforce, people can directly improve the ability to deliver exceptional customer service.

This article looks at the reasons a property should entertain the idea of using HR software and why? Most managers do not understand all of the functionalities of the software and how it increases efficiency while also providing efficiencies that are not strictly payroll centered. The article also noted that manual processes slow production and efficiency, thus HR software saves time, which equals cost savings.

Operators focus on cost, and this can prohibit the Operator from realizing the advantages and benefit of utilizing an RMS. When looking at an ROI they will often utilize Pacing data from a year over year perspective which is often, as the author puts it, asterisked. A simple explanation is the number of variables that can lead to impractical or flawed comparison such as mis-segmentation, unique events or otherwise. The author proposes instead that Operators should look at ROU, which roughly speaking takes market dynamics and most of the variables out of the equation. An ROU analysis (Revenue Uplift Opportunity) establishes a baseline measurement over a 90 day period that requires the establishment of two models (carbon copies) of the Hotel in question. The first, is a manual model that mimics the manual process of yielding and inventory management and overbooking, while the second utilizes the decision process of the installed or applied RMS. The author states that what Operator realize is the hidden maximization opportunity in both pricing and inventory controls based on manual processes reacting to demand conditions rather than anticipating. The value of this outside of the above application is how a KPI and a different manner of looking at the data can lead to valuable insight on what a real ROI can be. As an RM professional whom utilizes an advanced RMS on a regular basis it is sometimes it is difficult to see outside the box and perceive the value of the technology that is a mainstay in the Branded community. Being able to see the implications it can have for those not using or not having bought into the technology is actually a bit of a back step as it speaks to the value that this solution provides for the company.

GDS systems are predominantly used by travel agencies to book both individual and corporate travel. By expanding their listings to Travelport and Amadeus, Southwest opens themselves up to increases in bookings but also potentially moving into better competition with larger airlines. Moving into these systems also allows them to offer further NDC enabled content, such as fare bundles and checked bags, helping to build even more bookings.

Southwest has always been on the outskirts when it comes to the top airlines. The "big three" are known as American, Delta and United. In order for Southwest to stay in the game, they are providing full content in Amadeus and Travelport systems. Amadeus is known for its European market and Travelport is known for its US market. Southwest already belongs to Sabre, which is also a US market. However, "those offerings will both complement and exceed Southwest's current limited-content availability on Sabre" (Silk). Henry Hartveldt states that "given Sabre's leading presence in the U.S. market, Southwest will elevate its participation in the Sabre GDS as well" (Silk). Of course, by only belonging to one GDS presence, Southwest was not able to compete with the big three, however, now Southwest is back in the game. In order to sell your tickets, you must be available in the channels that customers prefer to use. Southwest realized that "they had to go down that path or be left behind" (Silk). Vlitas believes that "Southwest's broader entry into the GDSs will result in the legacy carriers boosting the incentives they offer corporate and leisure agencies" (Silk). Other airlines may fear more GDS entries from other airlines, however, it is clear that GDS is here to stay.

This article shared the technological advances that are being made in the event industry to create better experiences for attendees. Through the use of AI, Virtual reality, and RFID, companies are utilizing these tools to collect data at events. The information collected allows companies to improve their events, narrow down their target markets, and get a feel for what their attendees are actually interested in.

Marketing and Networking capabilities and issues between companies throughout organizations.

Very interesting read! I am doing my research paper on electronic bands. It is really cool to see how the industry is integrating this technology to make the guests experience more enjoyable.

This article is about the future of global distribution systems and how airlines are making a push towards direct bookings. They are using things like performance adverting, metasearch networks, and data based e-commerce in increase revenue and improve operations.

E-commerce has made tremendous strides for business transactions but merchants and marketers alike are advised to engage in Social E-commerce. Social commerce reinvigorates the standards of E-commerce and actively engages with buyers while making purchases.

This article looks at the benefits of proximity and its disadvantages. The author explores multiple reasons why modern businesses should use proximity marketing. For instance, it helps businesses to target ideal customers at the right time. it also improves customer experience, customer loyalty, and thus, creating a competitiveadvantage in the marlket. Conversely, it has some negatives. therefore, before implementing the technology, entrepreneurs should look out for ways to minize the demerits in order to gain the most from the technology.

This article goes into detail about various safe practices that can prevent cyber threats. Policies and procedures must be created in order to protect us from cyber crimes. Governments have worked hard to protect data from being hacked.

Use new smart technology can useful protect the physical plant.