Skip to main content

Home/ Hospitality Technology/ Group items tagged center

Rss Feed Group items tagged

Filter: All | Bookmarks | Topics Simple Middle
Long Jin

Brands grind to push online presence in China - 0 views

www.hotelnewsnow.com/...-push-online-presence-in-China

online china technology

shared by Long Jin on 14 Sep 12 - No Cached
  • More than 500 million Internet users reside in China, according to the China Internet Network Information Center, and hoteliers around the world believe the opportunities for online distribution are abundant as that number continues to grow.
  • Online distribution in China is quite complex and different from the rest of the world.
  • Government restrictions on social media are an added hurdle for hoteliers operating in the nation,
  • Long Jin on 14 Sep 12
     
    The article introduced about the opportunities and challenges if the hotels want to expand their ecommerce in China. As the China Internet Network Information Center said, more than 500 million Internet users reside in China while it is still growing, hotels around the world believe that it is a big opportunities to develop their online distribution in China. However, although this is a big opportunities, there are also many challenges which can influence the effect. As the author said, the challenges are government restriction, language and translation and lack of adequate technology. As many hoteliers said, in china, it is very hard to develop its ecommerce. The key issue is the language, only the companies can find professional staff to translate the system into Chinese, the ecommerce can be used. Also, as Chinese credit limits are very low, most of the overseas travel transactions are completed offline in cash.However, hoteliers are trying to find solutions to beat challenges like hiring local marketing agencies or developing in-house marketing teams. Also working with local partners has been more used in the industry.
Cecilia Lucas

The Pros and Cons of Cloud Computing for Hotels - 2 views

lhonline.com/...index.html

cloud computing

shared by Cecilia Lucas on 23 Jan 12 - No Cached
  • Believe it or not, most hoteliers don’t fully understand what the cloud is
  • There is the natural inability of the hotelier withstand outages or hacker attacks in the cloud
  • The problem is most of these organizations aren’t sure of how much to rely upon the cloud and even in some cases what makes up cloud services.
  • ...18 more annotations...
  • Redundancy
  • There are many pros and cons associated with cloud computing and hosted solutions for the hotelier
  • The Pros:There are much lower start-up costs and not much equipment to purchase. Less staff is needed to maintain the equipment. There should be no need for future hardware upgrades.
  • Cloud computing is very fast to implement to a number of workstations.
  • Then there is the fixed-cost advantage: Software provided online is upgraded and maintained by the provider
  • The fixed cost allows business owners to plan rather than be caught off-guard when a costly software or hardware upgrade must be purchased.
  • Making false promises
  • So, what is the “cloud”?  Believe it or not, most hoteliers don’t fully understand what the cloud is . Yet the cloud is in the news daily. It touches all of our lives, but in its present form is the cloud and the security measures to protect users ready for prime time? The consensus is ”cloudy”.
  • Cloud hosting resides in a single data center.
  • For starters, automatic scaling can make people extremely lazy. If you’re not paying attention to your usage, you just might get a huge surprise on your next bill.
  • So if you’re using cloud hosting, make sure to pay daily attention to your usage.
  • App performance could suffer. Your data might not be cloud-worthy
  • Service level availability agreements. Since these agreements are very detailed, it’s essential to verify all the services being defined in the contract.
  • Service level availability agreements.
  • Redundancy.
  • cloud computing service provider
  • provide different levels of quality and services when it comes to actually installing them. Thus, finding a reliable service provider is a tiring and time-consuming job.
  • The future looks great down the road, but in the meantime there will be a great shakeout and much angst getting there. If Amazon and Sony can’t get it right yet, what chance do you stand?
  • Cecilia Lucas on 23 Jan 12
     
    This article pretty much outlines the advantages and disadvantages of cloud computers in general, but it speaks of how hoteliers don't fully understand what a cloud is, much less trust to use one. It goes on to explain how cost effective the start up for a cloud network is in terms of hardware, software and time. But, in long term, the monthly payments for web hosting, software hosting, storage, etc are never ending. Although at least these costs are such that you can plan ahead for. There is also a greater vulnerability to hacker attacks in the cloud. Redundancy is an issue as well, since clouds are hosted in a single data center. The article ends with a warning on service providers and the importance of finding the right one for you and your needs.
  • Gyujin Chae on 26 Jan 12
     
    This is a very informative article and a good source that gives me basic understanding of cloud computing. Some of the aspects of the cloud are same as I expected and some are not. As companies or people using cloud computing don't have to purchase software and equipment to store or manage data, and to upgrade servers frequently, the cloud is a cost effective and efficient alternative. However, it will increase companies operating expenses as it requires monthly bills which might be costly depending on usage.
Minghui Zheng

Green Hosting and Data Centers | ServInt | www.servint.net - 0 views

www.servint.net/servintgreeninitiative.php

initiatives

shared by Minghui Zheng on 18 Sep 12 - No Cached
  • Minghui Zheng on 18 Sep 12
     
    A large amount of greenhouse gases come from data center and hosting industries now. ServInt's Green Hosting Initiative has take action to reduce CO2 and carbon footprint, and to help replace and rebuild diminishing resources. ServInt implements virtualization by using less energy and decommissioning hardware. ServInt only uses high-performance, low-voltage servers, and recycles 100 percent of all recyclable hardware components. The "Green Hosting Initiative" project is ongoing. ServInt continually seeks to find new ways to reduce carbon footprint and to maximize positive impacts.
natalieemmanuel

Eventbrite Launches 'Neon' App, An Event Planner's Mobile Command Center - Forbes - 1 views

www.forbes.com/...planners-mobile-command-center

neon app event planner mobile

shared by natalieemmanuel on 08 Oct 14 - No Cached
  • Neon allows event organizers to sell tickets as the event—be it concert, lecture, educational class, etc.—is about to happen or after it has already begun, on the spot. In fact, if showtime is closing in, the app allows those in charge to offer special last-minute deals to help fill the venue. The program can accept mobile payments as well, making a manager or booker’s iPhone an all-in-one command center.
  • Neon also collects all kinds of data connected to the event, with information on ticket sales, check-ins, and everything in between accessible at any time. This data is important to venue owners and those booking events, as it can help when planning future events, dictating times, prices, and showing what kinds of events are most popular.
  • natalieemmanuel on 08 Oct 14
     
    Neon is a new app designed by Eventbrite to be used by Event Planners in order to help organize the events they are coordinating. The app is available for iPod, iPad and the iPhone making it conveniently accessible through one's mobile device. The app allows event organizers to sell tickets in advance to an even as well as provide last minute deals to fill all remaining spots. The app even allows payment to be taken right from the event organizer's mobile device. The app also allows the user to manage guest lists and even helps those who have access to the app to make customer service decisions so that disgruntled guests are not sent to a different location to settle ticket disputes. With all the data the app collects even organizers are able to see important data pertaining to popularity of certain events as well as price variations. The app was designed to be used in dark places. This feature, along with many others makes it user friendly and it is helping event organizers to keep track of important data that will allow them to better assist customers in the future.
  • danalbert on 08 Oct 14
     
    I think I'd need to see it in action. The Forbes article sounds a lot like an Eventbrite press release. I like the idea in principal, but it almost sounds like too much to jam into a single app. Tickets sales, venue status, customer service, revenue tracking.,,, Deployed and linked across multiple tablets, each with it's own purpose and/or scattered across the event venue (with users in some sort of identifiable uniform), I can see it being useful. This also seems like a bit of a departure from straight tickets sales. Who else is in the market space? I'd be interested if Ticket Master is also coming online with event software.
apembert1920

Hilton's new 'Stop Clicking Around' marketing campaign emphasize the benefits of bookin... - 0 views

www.4hoteliers.com/...15428

emarketing hilton direct

shared by apembert1920 on 19 Feb 16 - No Cached
  • Hilton HHonors members can now receive an exclusive discount on room rates by booking directly through its brand websites, award-winning Hilton HHonors mobile app and reservation call centers, or through preferred corporate travel partners and approved travel agents. This guaranteed discount is available at more than 4,500 hotels around the world.
  • apembert1920 on 19 Feb 16
     
    Recently Hilton launched their biggest marketing campaign in 97 years called "stop clicking around". The goal of this campaign to offer members of their loyalty program known as Hilton Honors special discounts just for booking directly with the company's call center, direct website or preferred travel agents. Not only would this increase revenue but it is also a great way of collecting information on their customers. This is easily done by giving the customers an exclusive incentive just for joining in. Hilton Honors is a free customer loyalty program whose members earn points during each stay that can be used for different amenities like breakfast when staying at a property.
mrueda

HNN - Hotel industry explores voice tech, smart speakers - 0 views

www.hotelnewsnow.com/...ores-voice-tech-smart-speakers

hotel industry voice tech Hospitality technology

shared by mrueda on 26 Aug 18 - No Cached
  • Through the smart speaker, guests can request information, such as hours of breakfast or for the fitness center, and they’ll receive an immediate “canned” response, he said. For other more specific requests, such as asking for more towels or for a late check out, the platform converts the request through a tablet, which triggers hotels staff to respond accordingly and complete the request.
  • Hotel companies have begun switching over some requests that would normally go to a concierge, such as restaurant recommendations, to voice-activated smart devices, while some have gone a step further and let guests control lights, shades and the HVAC system, said Victor Idrac, project coordinator at HTNG.
  • tness center, and they’ll receive an immediate “canned” response, he said. For other more specific requests, such as asking for more towels or for a late check out, the platform converts the request through a tablet, which triggers hotels staff to respond accordingly and complete the request.
  • ...9 more annotations...
  • Through the smart speaker, guests can request information, such as hours of breakfast or for the fitness center, and they’ll receive an immediate “canned” response, he said. For other more specific requests, such as asking for more towels or for a late check out, the platform converts the request through a tablet, which triggers hotels staff to respond accordingly and complete the request.
  • fitness
  • many risks to accept and challenges to solve with new guest-facing technology.
  • “During the early adoption phase of any guest-facing technology, guest education is critical to utilization, experience and value,” he said. “Another equally important part is staff training, as implementation of voice-based solutions can impact the staff in a multitude of ways.”
  • Routine updates on the devices are a necessity, he said, and software updates should not only introduce new features but also fix any security bugs ore vulnerabilities that have come to light
  • Routine updates on the devices are a necessity, he said, and software updates should not only introduce new features but also fix any security bugs ore vulnerabilities that have come to ligh
  • The world is more and more connected to mobile devices, Pohl said
  • This technology will eventually be as commonplace as a television is in guestrooms, Idrac said.
  • Voice is one of the greatest emerging technologies of this decade, and hotel brands should get comfortable with this tech now, he said. Some brands that will come later to the game will need to listen to their customer base, he said
  • mrueda on 26 Aug 18
     
    This article discusses the never ending demand and growth of technology in the hospitality and tourism industry. The article specially discusses voice technology. Similar to the Amazon Alexa and Google Dot.  Many hotels across the United States have already implemented this technology into their guest rooms. According to the article, "it provides better tracking capability." Ron Phol SVP and COO of Best Western Hotel & Resorts.  A guest can put in a request through the voice technology and software is able to track the time it takes for a guest to receive a response back. This voice technology is still in its baby stages. So an extended amount of training and care is involved when introducing it to hotels, not only for the staff but also the guest.  There is also the concern of security breaches and down time that can slow down the day to day functions of a hotel.
tgore002

Event Management Software| Cvent - 0 views

www.cvent.com/...event-management-software

hotel software business hospitality technology travel tech

shared by tgore002 on 26 Mar 19 - No Cached
  • End-to-End Event Management The Cvent platform saves you time by automating many of your manual event management tasks. Increase Attendance Jumpstart your event attendance with fully-branded multi-channel marketing campaigns. Ensure Your Success With powerful reporting, strategic integrations, and award-winning, 24/7 customer service.
mitchlaferriere

Vizergy® Digital Marketing System Technology Stack Selected for Case Study by... - 0 views

www.hospitalitynet.org/...4084374.html

shared by mitchlaferriere on 06 Oct 17 - No Cached
  • Peak 10, the industry leader in IT infrastructure and security, highlights Vizergy's successful partnership in new case study. Vizergy provides stability, reliability and security to hospitality clients by combining proven digital marketing strategies, best-in-class marketing tools and their proprietary, cloud-based marketing system, hosted and supported by Peak 10, one of the nation's most advance data centers.
  • Vizergy has worked with Peak 10 for over ten years to consolidate IT environments and deliver high-performance, reliable access that drives business results. Backed by sophisticated technology and extensive support, Peak 10 helps enable Vizergy to provide the most reliable digital marketing, management and ecommerce system in the hospitality industry.
  • Vizergy's Digital Marketing System (DMS) is a true demonstration of client-focused innovation. This proprietary system enables hoteliers and hospitality professionals to easily and efficiently maintain their property websites, monitor social media, manage online reputation, deploy email campaigns and evaluate site performance from a single easy-to-use system. With personalization capabilities built into the DMS, clients can deliver tailored messaging that will be most relevant and personal to each individual site visitor.
  • mitchlaferriere on 06 Oct 17
     
    Vizergy has quickly become an industry leader in eMarketing techniques and methods, as highlighted by their relationship with one of the fastest growing, most advanced data centers, Peak 10. Vizergy's proprietary cloud-based, hospitality focused marketing system has created proven strategies that set the pace in a fast-moving digital age, where time is truly of the essence. Its systems allow hoteliers and hospitality professionals to easily and efficiently maintain all aspects of their digital marketing presence. Peak 10's advanced technologies and infrastructure support only further Vizergy's superiority.
natashacastro

Walt Disney World Reportedly Considering Security Bypass Line For Annual Passholders Li... - 0 views

www.inquisitr.com/...-passholders-like-tsa-precheck

technology hospitality travel

shared by natashacastro on 31 Oct 17 - No Cached
  • Now, it appears as if WDW is toying with the idea of bringing in a TSA PreCheck-style line for Annual Passholders.
  • Earlier this year, Walt Disney World changed up how security was done with the checkpoints moving away from the front of Magic Kingdom. Now, the Transportation & Ticket Center and surrounding resorts have security checkpoints done there, and it has opened up the area in front of the park.
  • . Not only would this speed up the process for them, but it would take more out of the security lines and speed up everything for everyone as well.
  • natashacastro on 31 Oct 17
     
    This article talks about something similar that was discussed in our security and emerging technology module video. In the video it is discussed that hotels want to avoid having visible lines of security so guests do not feel threatened. In this article, it states that Disney Land and Walt Disney World have been budgeting more money for safety. But now Disney is trying to focus on how to make security more effecient, for example, they have recently changed their security checkpoints location in order to make it flow better for guests. Now checkpoints have even gone further away from Magic Kingdom and starting infront of the Ticket Center that is miles away from the park entrance. I guess this is creating a sense of safety for the guests as well as faster lines. Disney is even going so far as creating a PreCheck line like TSA for annual passholders that would create less security lines.
lismarycedeno1

Adjara Group Selects Cendyn to Power CRM Across Their Hotels - 0 views

www.hotelnewsresource.com/article107206.html

group power crm hotels

shared by lismarycedeno1 on 27 Sep 19 - No Cached
  • Adjara Group has signed a deal with Cendyn to power CRM across all their hotels located in Georgia.
  • the company’s hotels will benefit from a guest intelligence solution that utilizes data collected from multiple sources, to provide an accurate, single source of truth for each guest.
  • enable each hotel within the Group to learn more about their guests using enhanced guest profiles, automation, segmentation, and in-depth reporting dashboards.
  • ...4 more annotations...
  • , Adjara Group converted an abandoned Soviet-era sanatorium in the mountainous region of Kazbegi into the first Georgian lifestyle brand of Rooms Hotels.
  • the company has created and manages 6 hotels and is leading a large-scale agricultural development project in Eastern Georgia.
  • Cendyn’s eInsight CRM provides marketing automation and guest intelligence and can easily handle complex interfaces, drive loyalty and leverage real-time data to provide personalized one-to-one communications for every guest.
  • sits on top of a hotel’s property management system or call center application, intelligently guiding staff to create authentic, meaningful encounters and upsell offerings based on guest history, preferences and loyalty status.
  • lismarycedeno1 on 27 Sep 19
     
    Adjara Group has signed a deal with Cendyn to power CRM across all of their hotels in Georgia which will help them utilize data collected from multiple sources to provide an accurate, single source of truth of each guest. Cendyn is a tool used to provide marketing automation and guest intelligence sitting on top of a hotel's property management system or call center application.
sbarr011

Using data mining and analytics to your hotel's advantage - eHotelier - 3 views

ehotelier.com/...ytics-to-your-hotels-advantage

#datamining #ebuisness #hoteltechnology #guestexperience

shared by sbarr011 on 27 May 18 - No Cached
  • Hire a well-trained staff and a knowledgeable IT manager.
  • Refine the process.
  • . Demand timely output
  • ...15 more annotations...
  • . Select the appropriate tools for analysis and prediction
  • Collect data to support the models.
  • Build segmentation and predictive models.
  • Match your IT priorities with a skilled provider
  • Over the next decade, an evolution is predicted such that more attention is paid to data mining, both the onsite experience and customers social media profiles in order to integrate them into CRM activity and better target marketing communications, offers and rewards.
  • Data mining involves a continuous cycle of inputs and outputs based on models that must be modified and refined as conditions change in the competitive environment.
  • The hospitality industry is known as a highly customer-centered business and accumulates large amounts of customer data from central reservation systems (CRS), property management system (PMS), point-of-sale (POS), and guest loyalty program databases. Therefore, data mining application can play a huge role in the hospitality industry by assisting managers formulate marketing strategies, enhance guest experiences, increase retention and loyalty and ultimately, maximize profits.
  • Deviation detection
  • Clustering
  • Classification
  • Once data-mining is properly managed, the tasks performed can be grouped into five categories
  • Without data mining, valuable marketing insights about customers’ characteristics and purchase patterns may remain largely untapped. Success or failure often depends not only on how well you are able to collect data but also on how well you are able to convert this data set into knowledge that will help you better manage your business.
  • Forecasting
  • Association
  • Association
  • sbarr011 on 27 May 18
     
    This article discusses the use of data mining and analytic techniques to create a competitive edge for companies in the hotel industry. Hotel companies are a customer centered business which accumulate large amounts of data on customers from various databases. Implementing a data mining system will improve profits, loyalty and retention and enhance guest experiences by helping the marketing and management teams create focused policies. The article discusses seven guidelines that create appropriate use of data mining technology. These guidelines include synching your IT infrastructure with the right data experts. Also, creating accurate segmentation and predictive models of the customers information or profile. As well as gathering the correct data for use in the system's models. Also utilizing the proper methods to collect and sort relevant data. Another important guideline is to have a speedy turnaround of the data. Also, continuous improvement is important find better ways to implement the processes. The final guideline mentioned is to find the proper IT employees to manage the data. The article proceeds to discuss five categories to utilize the information. These are classification, clustering, deviation detection, association and forecasting. The article predicts that over the next ten years there will be more attention paid to data mining to improve the guest experience and focus marketing initiatives. Data mining will be a critical tool to understand and utilize customers behaviors and patterns.
julianaparada

Brickell City Centre | Style Has No Labels | Miami FL - 0 views

www.brickellcitycentre.com/...nstruct-ing-the-climate-ribbon

shared by julianaparada on 13 Apr 20 - No Cached
  • Climate Ribbon, one must step into the complex mind of its designer, Hugh Dutton.
  • fabric, sails, and wind
  • By design, it mutes the sun, collects rainwater, channels the wind, and is anchored to the earth.
  • ...2 more annotations...
  • to cool, shelter, and shade the shopping center.
  • know how the wind, sun, and rain behave at the Brickell site: Would the breezes off Biscayne bay flow down the middle of the shopping center? Is it realistic to think wind would provide enough coolant? The designers at HDA didn’t have to guess about weather patterns on the other side of the Atlantic Ocean. They conducted digital simulations to reenact the natural forces of Miami’s climate, enacted upon a 3-D model of the development’s buildings.
  • julianaparada on 13 Apr 20
     
    This article pretty much just explains the new development done in Brickell, which we all know BCC (Brickell City Center). But, I wanted to share this article because many people have not noticed the ceiling's design. Or many have noticed it, but just think it's "artsy". Well, in reality it was created to create more air flow in the building to save up on having ac or fans. Since it's an open mall, they had to develop a design that would eliminate the hot sun, collect the rain, channel the wind and anchored to the earth. It captures sea breezes to regulate air flow and temperature, collects rainwater for reuse, and allows visitors to enjoy natural light in an open air environment. composed of steel, fabric and a continuous glass surface, the 'climate ribbon' is the project's flagship sustainability feature, demonstrating an awareness of its environmental responsibilities. This is a great example of sustainable design.
gmuno014

Top Eight Network Technologies to Invest in for "Hotels of the Future", by Daryl Stokes - 1 views

hotelexecutive.com/...st-in-for-hotels-of-the-future

hotel network technologies hotels future

shared by gmuno014 on 27 Oct 12 - Cached
  • Poll hotel guests on which amenity is most important to them and chances are they’ll vote for connectivity. But it’s more than just raw Internet access they expect these days. In this new always-connected age, guests want easy and persistent access to all things digital that can enhance their experience, both within and outside the premises. It’s a big reason why hoteliers are now spending as much time and resources on network technology and applications as they are on the quality of their linens and food service. Hotel customers expect the same online convenience and customization they have in their homes. And with seemingly every traveler equipped with laptops, iPads, and smart phones, they also expect their hotel to be place of ubiquitous connectivity. Indeed, according to Scot Campbell, chief information officer for MGM Mirage, the core of a hotel’s ‘cool' factor is technology. Campbell says that "we are building rooms where everything is on a network.”(1) Installing new technologies will give hotels a competitive edge with travelers for whom digital devices have become just another normal bodily appendage of sorts.
  • Poll hotel guests on which amenity is most important to them and chances are they’ll vote for connectivity. But it’s more than just raw Internet access they expect these days. In this new always-connected age, guests want easy and persistent access to all things digital that can enhance their experience, both within and outside the premises. It’s a big reason why hoteliers are now spending as much time and resources on network technology and applications as they are on the quality of their linens and food service. Hotel customers expect the same online convenience and customization they have in their homes. And with seemingly every traveler equipped with laptops, iPads, and smart phones, they also expect their hotel to be place of ubiquitous connectivity. Indeed, according to Scot Campbell, chief information officer for MGM Mirage, the core of a hotel’s ‘cool' factor is technology. Campbell says that "we are building rooms where everything is on a network.”(1) Installing new technologies will give hotels a competitive edge with travelers for whom digital devices have become just another normal bodily appendage of sorts.
  • t's a big reason why hoteliers are now spending as much time and resources on network technology and applications as they are on the quality of their linens and food service.
  • ...24 more annotations...
  • Indeed, according to Scot Campbell, chief information officer for MGM Mirage, the core of a hotel's 'cool' factor is technology. Campbell says that "we are building rooms where everything is on a network."
  • While there are many tantalizing new applications hotels can invest in to take advantage of ubiquitous connectivity, we see the following eight technologies delivering the best ROI and competitive advantage.
  • 1. Digital check-in
  • Guests will be able to check-in from a kiosk or a touch-screen display in the lobby, just as passengers do in an airport concourse.
  • 2. Secure, reliable and scalable Wi-Fi connections throughout
  • The push now is to make Wi-Fi easier, more reliable, and secure―all the while being compliant with Payment Card Industry (PCI) and other Federal and state law enforcement requirements (e.g. the Communications Assistance to Law Enforcement Act). Secure and flawlessly managed connectivity throughout the premises will be mandatory.
  • 3. The smartphone operated hotel
  • Room numbers and entry codes will be sent directly to cellphones for easy, keyless entry. Not only is this a solution to guests losing their keys, it also prevents serious security risks that come with magnetic key strips that store personal information, such as social security and credit card numbers.
  • For example, Marriott Hotels booked $1 million in revenues in the first 100 days after the launch of its mobile website in 2009. Mobile bookings were particularly important in supporting last minute bookings and moving expiring inventory, as about one-third of the mobile bookings were for same-night stays.
  • 4. The television as in-room control center
  • The in-room display will even allow customers to set preferences for lighting and temperature.
  • 5. Guest sensors
  • Energy efficiency is important―both to the environmentally conscious consumer, as well as the economically conscious hotel manager.
  • Not coincidentally, the Aria has received the highest certification from Leadership in Energy and Environmental Design (LEED), and 5 Green Keys from the Green-Key Eco Rating Program.
  • 6. Restaurant display ordering
  • Using touch screens in restaurants increases the efficiency of staff, and being able to use dynamic graphics and displays enables the chef to promote specials and upsell on orders
  • 7. Digital employee communications
  • Hotels will increasingly use digital learning to keep employees informed about everything from shift responsibilities, to updates on occupancy rates, to the next wave of convention attendees and security needs.
  • hese 20-minute audio and video modules can be viewed in the hotel or on mobile devices, and be
  • cause they are video-based, they are inexpensive to update and translate into languages other than English. High employee turnover rates are part of the hospitality industry, so having an efficient, consistent training solution is critical
  • 8. Multiple data streams, running through multiple networks that can be both secure and shared
  • Each of these data streams will need to be highly available―that is, a hotel cannot afford to have the system 'go down'. Network performance will have to be optimal as travelers will expect transactions to happen in real-time. And most importantly, all this data will need to be secure. PCI compliance requires a high level of security for each transaction. Information needs to be able to flow securely and efficiently with built-in redundancy.
  • According to iProspect, a search engine marketing firm, two thirds of consumers begin their shopping experience―including hotel shopping experience―online
  • A key part of competing in the new marketplace is having the technical capability to capture every consumer touch-point opportunity on the hotel grounds―from the time they step into the lobby, to the time they leave for the next destination.
  • Sherine Mattison on 27 Oct 12
     
    Hotel guests are now more interested in connectivity than they used to. With this technology age guests would like to have access "to all things digital that can enhance their experience." Hotels now are spending more time and resources on network technology as they do for other services. For hotels to gain competitive advantage they need to build rooms where everything is on a network.
  • ...1 more comment...
  • gmuno014 on 19 Jun 17
     
    This article highlights top technological improvements in a hotel that have proven to be successful, and in return have reflected a positive ROI. The article discusses ideas that are new and upcoming. Some of these ideas include: Digital check-in/check-outs, secure and reliable Wi-Fi, smart phone operated hotels (use of keys), TV as in-room control center where guests can control room temperature and lighting, and restaurant display ordering.
  • gmuno014 on 19 Jun 17
     
    This brings up a topic that we discussed in one of the earlier weeks in class. Being PCI compliant is a very critical role in guest satisfaction. It makes the guest feel secure and confident that their information is safe and not being shared through other channels.
  • gmuno014 on 19 Jun 17
     
    Another topic that is mention, previously discussed in class, is how paper menus will be replaced and guests will now have access to order via touch screen devices. This does not eliminate servers, but increases efficiency of staff, and increases turnover of tables.
lismarycedeno1

What's New for Meetings at Walt Disney World's Swan and Dolphin - 0 views

meetingstoday.com/...w-meetings-disney-swan-dolphin

meetings swan dolphin events convention center

shared by lismarycedeno1 on 09 Oct 19 - No Cached
  • Disney’s Swan and Dolphin makes updates to its property with meeting delegates in mind.
  • 50 percent of the Swan and Dolphin’s business comes from meetings groups, making it one of Marriott’s top meeting hotels.
  • 2,270 guest rooms and over 333,000 square feet of meeting space on site,
  • ...9 more annotations...
  • The renovation is immediately noticeable in its wow-worthy lobby, inspired by water elements.
  • Swan and Dolphin broke ground on the construction of a new tower on its property, which will add 349 guest rooms and 21,330 square feet of new meeting space, including a 6,000-square-foot rooftop ballroom and terrace from which guests can view Disney’s fireworks.
  • tower will contain 151 executive meeting suites, featuring guest rooms connected to small meeting spaces
  • “The Cove,”
  • “The Caribbean Room” is open for business at the Dolphin. Ideal for breakouts, small meetings and event work rooms
  • the Swan Resort opened a similar restaurant in August, serving coffee, ready-made sandwiches and snacks.
  • Shula’s Steak House recently completed a refresh of the restaurant space and menu as part of a branding update for Shula’s Steak House.
  • rooms are available for group buyouts.
  • transformation includes an expanded bar and lounge featuring a three-sided, wraparound bar for networking and socializing, as well as seven new menu items, including pan seared scallops and a 22-ounce dry-aged ribeye
  • lismarycedeno1 on 09 Oct 19
     
    Disney's Swan and Dolphin convention centers breaking ground for "The Cove" which is set to open in 2021 which adds 349 guest rooms and 21,330 square feet of new meeting space. Both resorts are also opening new restaurant space with the ability for group event buyouts in private dining rooms.
angelicamm6

https://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?article=1935&context=articles - 1 views

scholarship.sha.cornell.edu/...viewcontent.cgi

technology hospitality Accounting software

shared by angelicamm6 on 16 Oct 19 - No Cached
    • angelicamm6
      angelicamm6 on 16 Oct 19
       
      survey of lodging controllers determined that 76% of lodging operations were using the USALI. But only 11% of these controllers responded that they were following it "completely", while 65% indicated "in most but not all respects". Further, Kwansa and Schmidgall found that only 9% of the respondents' self-rating of their knowledge of the USALI was excellent. Just over 51% indicated "good" while 29% indicated "fair" and the remaining 11% indicated "poor". Finally, these researchers tested the knowledge of their respondents in three specific areas where the USALI had been changed with the 9th revised edition. They found that (1) only 23% understood the proper accounting for preopening expenses, (2) only 35% of the respondents understood the proper accounting for gratuities received for banquet service, while (3) 85% understand the proper accounting for china, glassware, and related types of items.
    • angelicamm6
      angelicamm6 on 16 Oct 19
       
      Uniform System of Accounts for the Lodging Industry (USALI), Uniform System of Accounts for Restaurants (USAR), Uniform System of Financial Reporting for Clubs (USFPC).
    • angelicamm6
      angelicamm6 on 16 Oct 19
       
      A section covering operated departments which reports the revenues and the directly related expenses of profit centers, e.g. the rooms department. * A section displaying the undistributed operating expenses including administrative and general, marketing, property operation and maintenance, and utility expenses. These expenses are not allocated to profit centers though they indirectly benefit them. * A final section includes management fees, fixed charges, and income taxes. These expenses are not allocated to profit center either.
  • ...4 more annotations...
    • angelicamm6
      angelicamm6 on 16 Oct 19
       
      Ittner et al. (1997) report that 36% of the companies in their study used non-financial measures in executive compensation.
    • angelicamm6
      angelicamm6 on 16 Oct 19
       
      Major reasons for professional certification include the following
    • angelicamm6
      angelicamm6 on 16 Oct 19
       
      Tse (1989) surveyed the HFTP membership and found results very similar to Geller et al. (1990).
    • angelicamm6
      angelicamm6 on 16 Oct 19
       
      References
Le Chai

Event Planning - Technology Solutions - 5 Technologies Event Planners Can't Live Withou... - 5 views

www.successfulmeetings.com/...nt-Planners-Can-t-Live-Without

event hospitality technology

shared by Le Chai on 03 Oct 12 - No Cached
  • 5 Technologies Event Planners Can't Live Without
  • our top five technologies for event planners are no surprise
  • 1. Smartphones
  • ...54 more annotations...
  • This is the most obvious technology we can’t live without. Let’s be honest—-most of us are glued to our smartphones and our favorite apps 24 hours a day.
  • Chances are, if you walk around a convention center or hotel lobby, you will see people with their heads down, tapping away furiously on their smartphones
  • How did we ever find time to accomplish everything before smartphones came into existence?
  • your event management system with a customer relationship management (CRM) system such as Salesforce,
  • the benefits of the SaaS (software as a service) delivery model are becoming increasingly apparent.
  • These applications are advantageous to planners because they allow us to access all details and execution aspects of an event from any web-enabled device—be it a computer, smartphone, or iPad
  • With SaaS cloud apps, just provide end-users with reports-only access to what they need and nothing more. 
  • integration options available to planners, you are now blessed with the ability to link up your event management system with a customer relationship management (CRM) system such as Salesforce,
  • 2. SaaS Cloud Apps
  • With all of the information you  could ever need to access right at your fingertips through event management applications, you can ditch the millions of pieces of paper and now access contracts, registrations, room blocks,
  • Live and virtual events are about giving the attendee a choice as to how they spend their time
  • “webinars on steroids.” Live and virtual events are about giving the attendee a choice as to how they spend their time.
  • virtual events save the planner and attendee time, money, and resources.
  • virtual events save the planner and attendee time, money, and resources.
  • Virtual events are a great way for planners to fill seats at a cost that won’t make anyone wince.
  • This is the best tool in the box for improving future events.
  • 4. Social Media and Viral Marketing
  • Did you know that one out of three consumers is online for three or more hours per day? Or that 90 million tweets are sent out daily? What about this one: One of every eight minutes spent online is spent on Facebook
  • Some of the best traction you will get is from people sharing interesting tidbits they may have learned and enticing others to learn more
  • Today is the day of the iPad and the tablet, and a more simplified life.
  • 3. Virtual Events
  • In a world where everyone is always on the run, our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • Smartphones
  • Chances are, if you walk around a convention center or hotel lobby, you will see people with their heads down, tapping away furiously on their smartphones. 
  • Whether the ubiquity of these devices is a blessing or a curse, the fact is, event professionals and participants alike would be lost without them.
  • SaaS Cloud Apps
  • SaaS (software as a service) delivery model
  • These applications are advantageous to planners because they allow us to access all details and execution aspects of an event from any web-enabled device
  • Additionally, with all of the integration options available to planners, you are now blessed with the ability to link up your event management system with a customer relationship management (CRM) system
  • Virtual Events
  • Virtual events are a great way for planners to fill seats at a cost that won’t make anyone wince.
  • Often complementing physical events, virtual events save the planner and attendee time, money, and resources.
  • There is word that the economy is making a recovery, but many of us have yet to see it.
  • Social Media and Viral Marketing
  • Did you know that one out of three consumers is online for three or more hours per day? Or that 90 million tweets are sent out daily? What about this one: One of every eight minutes spent online is spent on Facebook. 
  • So this should be a no-brainer
  • This marketing can come from either you or your attendees. Allowing attendees to share things that they like and getting them involved in hyping your event is a great way to spread the word. 
  • iPads and Tablets
  • Today is the day of the iPad and the tablet, and a more simplified life. 
  • When combining tablets with mobile event applications, planners can also communicate in real-time with participants and share or update information in seconds. Never leave home without one! 
  • 1. Smartphones
  • This is the most obvious technology we can’t live without. Let’s be honest—-most of us are glued to our smartphones and our favorite apps 24 hours a day. We get nervous when we can’t find the phone, and we feel phantom vibration rings. Chances are, if you walk around a convention center or   hotel lobby, you will see people with their heads down, tapping away furiously on their smartphones
  • Virtual Events
  • SaaS Cloud Apps
  • Social Media and Viral Marketing
  • iPads and Tablets
  • . Smartphones
  • Matt Turner on 03 Oct 12
     
    The author of this article, Tara Thomas, summarizes the top five technologies for event planners. The first technology that she mentions is smart phones. She writes that this is the most obvious technology that event planners can't live without. Planners can do things like set alarms, look up information, communicate instantly, and use social media to promote the event. The second technology that Thomas mentions is SaaS cloud applications. Software as a service allows planners to access all details and execution aspects of an event from any web enabled device, eliminating printed or emailed reports. Thirdly, Thomas talks about virtual events. Virtual events save the planner and the attendee valuable time, money, and resources. Thomas next talks about social media and viral marketing. Using sites like Facebook, Twitter, and LinkedIn to share event details is a great way to communicate to a very large group of people. The fifth and last technology that Thomas speaks of is Ipads and tablets. Through event management applications, planners have all of the information they could possibly need right at their fingertips. Ipads and tablets also make it possible to communicate in real time if needed.
  • ...11 more comments...
  • Jenna Rashbaum on 03 Oct 12
     
    I think this is a great article. I am a Marketing Manager but do events at my restaurant as well and even for me I need my smart phone at all times to look up stuff in emails or even have a remote log-in to my computer to check a contract if needed. Event planners really do need all of these technologies at all times and people may view it as rude to be on your phone at all times but in reality they are just doing their jobs to make your life easier and less complex.
  • Theodore Moore on 04 Oct 12
     
    "5 technologies event planners can't live without" was a unique read. The article begins with the number one technology the author designates as not being able to live without which are smartphones. Event planners are constantly in need to update their events, use the latest applications, set alarms for all events , look up phones number instantly by vendor and so on. What is then questioned is the systems in place before smartphones were introduced. Number two on the list is SaaS cloudapps better known as software as a service applications that are vastly on the rise. SaaS cloudapps enable meeting planners to access details and other aspects of events from any web device such as a smart phone or ipad. This is also valid with the ability to link event management systems to customer relationship management systems (CRM).Number three is Virtual events. The article presents many positives in hosting "webinars or live events" that include saving time, money and available resources. The meeting planner can fill "seats" easier and measure improvement for future events. Number four is social media and viral marketing. This is a major deal for event planners because not only they have the ability to market their events but attendees market for them: before, during and after. The article presents statistics about twitter, facebook and linkedin which support why social media and viral marketing are keys to success for event planners. Last but not least, listed as number five are Ipads and tablets. These devices simply allow event planners to have a bundle of information at their fingertips. In summary, event planners are constantly on the go and will always strive for perfection even during crunch time. Technology enhancements have allowed event planners to become more efficient and better resources for their clients.
  • Xu Wang on 08 Nov 12
     
    This article list five technologies event planners cannot live without, including the smartphones, SaaS Cloud Apps, virtual events, social media and viral marketing, and iPads and tablets. With more and more people adopting smartphones, ipads and tablets, event planners should look into purchasing a mobile event app for their attendees to use at their event. This not only reduces paper waste, it also reduces the high costs involved in printing event guides and brochures for the event. It is essentially a virtual event guide that's available in the palm of the attendee's hands.
  • haojingting on 12 Nov 12
     
    In a world where everyone is always on the run, our top five technologies for event planners are no surprise-but what these tools can accomplish might impress you. 1. Smartphones This is the most obvious technology we can't live without. Let's be honest--most of us are glued to our smartphones and our favorite apps 24 hours a day. 2. SaaS Cloud Apps In today's quick and chaotic world, the benefits of the SaaS (software as a service) delivery model are becoming increasingly apparent.With SaaS cloud apps, just provide end-users with reports-only access to what they need and nothing more. 3. Virtual Events There is word that the economy is making a recovery, but many of us have yet to see it. People are quickly catching on to the benefits of virtual events, or as we like to call them, "webinars on steroids." Live and virtual events are about giving the attendee a choice as to how they spend their time. 4. Social Media and Viral Marketing Sharing event details on Twitter, LinkedIn, and Facebook is hugely beneficial because of the range of attention you can garner. People show up at events they've heard about, think good things about, and understand the value of. 5. 5.iPads and Tablets Tablet computers are revolutionizing the event-planning industry. The day of the binder stuffed with event details and spreadsheets is coming to an end. Today is the day of the iPad and the tablet, and a more simplified life.
  • Jianyi Wang on 13 Nov 12
     
    This article provides readers with basic information about the advanced five technologies event planners can not live without.Including smartphones,Cloud apples,Virtual Events, Social media and ipads.
  • anonymous on 15 Nov 12
     
    Here are the 5 espects for event planers development. In my opinion, the most important one in next several years is the smartphones. This is the smartphoe time. It make our life easy and convenient. If we do have an apps for event planning for smartphones, and make a good market planning, it will help the company find lots of potential customers and expanding the business not only on the computer internet.
  • Mikaela Vourtsis on 25 Mar 13
     
    This article discusses how technology can assist in event planning. It lists the five technologies that can sincerely facilitate event planners with their day to day tasks and responsibilities. The five technologies include smart phones which are life savers when it comes to trying to find phone numbers, respond to email inquiries, and keeping a clear and adequate schedule. The Saa S Clould App lends a hand to event planners so they can link up their systems for customers using software as a service tool. Third, they discuss virtual events, which give key data and facts about events and help the planner and client save time, money, and resources. The forth technology is social media and viral marketing which is enormously helpful and saves money. As a final point, ipads and tablets save paper and are of assistance to event planners to be more structured.
  • Adam Herrmann on 27 Mar 13
     
    This article highlights the 5 technologies that are vital to the success of event planners. The first piece of technology that event planners cannot live without are smartphones. With the introduction of the smartphone, event planners can now do mutliple things at once while on-the-go. While moving from event to event, event planners can check their emails so they are not overwhelmed, review and add postings to social media pages, and check their to-do lists for the day. The second piece of technology that are key for all event planners are SaaS Cloud Apps. With these new cloud systems, event planners can now access any information and details about an event from any web-based product making life a whole lot easier. The third piece of technology are virtual meetings. With the cost of travel increasing everyday virtual meetings gives event planners the opportunity to hold events online saving them time, money, and resources, as well as getting immediate feedback from attendees. The fourth piece of technology is social media marketing. With the popularity of Facebook, Twiiter, Instagram, etc going through the roof, event planners are taking advantage of this by being able to have access to a wide variety of potential clients. The last piece of technology that is vital to the success of events planners is IPads and Tablets. No longer will event planners have to deal with file cabinets and binders filled with contracts and invoices. Now, event planners can do everything through a tablet and keep their business more organized. http://www.successfulmeetings.com/Event-Planning/Technology-Solutions/Articles/5-Technologies-Event-Planners-Can-t-Live-Without/
  • Panpan Xie on 29 Mar 13
     
    Nowadays, there are 5 technologies that event planners cannot live without. They are smartphones, saas cloud apps, virtual events, social media and viral marketing, as well as ipads. With a smartphone, the event planner can respond to emails in time, add new postings on the event page, etc. Saas cloud apps allow the event planners or guests get the event details from any web-enabled device. Virtual events is an effective way for organizers to get the data for future events. With social media, event planners can share their experience through twitter or facebook, which is a great way to spread the market. With ipads and tablets, one can make contracts, register or other things online.
  • danielle caskie on 04 Apr 13
     
    This article discuses how these 5 technologies help to make planning events easier. 
  • Kai Zhang on 05 Apr 13
     
    This article picked five technologies that event planners must have, and they are smartphones, SaaS Cloud Apps, virtual events, social media and viral marketing, and iPads and tablets. In detail, the arthor mentioned event planners should link up the event management system with a customer relationship management system such as Salesforce. Also, when talked about the virtual event, the author mentioned it can help to save time, money and resources, and it is a high recommonded tool for improving future events.
  • Katie Gallagher on 30 Jun 13
     
    This article was about the 5 technologies event planners can't live without. These technologies are: smart phones, SaaS cloud apps, virtual events, social media and viral marketing, and finally iPads and tablets. Smart phones are important to the daily activities of an event planner because they are able to look up phone numbers, response to emails, update a status on a social media site, review or add to lists for events, and so much more all on the go. SaaS cloud apps let planner take advantage of accessing all devices and execute aspects of an event for any web enabled device. With SaaS cloud apps you are also able to link up your event management system with a customer relationship management system. Virtual events allow planners to fill seats at a cost that won't cost a burden. Social media and viral marketing allows event planners to market themselves and get event details to different consumers. iPads and tablets get rid of the need for a large heavy binder stuffed with event details. Now event planner can carry a tablet that allows you to access anything you need. In conjunction with the SaaS cloud apps you can also access contracts, registrations, and room blocks and also link up a CRM system as mentioned before. The technology advances we have now let event planners do even more on the day to day, but also make it easier for them to do so.
  • Le Chai on 08 Nov 13
     
    The article lists five technological necessities that used by the event planners. They are smartphones, SaaS cloud apps, virtual events, social medial and viral marketing, ipads and tablets. All of these technologies can save time and costs for the event planners. What`s more, they provide a more simplified life for the human beings. 
chelasccr

To Combat the Threat of Coronavirus, The Westin Houston Medical Center Deploys Robots t... - 0 views

hoteltechnologynews.com/...obots-to-disinfect-guest-rooms

technology hospitality hotel houston travel Tech

shared by chelasccr on 12 Jul 20 - No Cached
  • chelasccr on 12 Jul 20
     
    Westin Houston Medical Center is using a robot to be able to make sure the rooms are clean and being done effectively. The use of the robot is helping the cleaning process a lot quicker and it is also catching bacteria or dust that my have been left behind.
tredunbar

Securing the Big Game: Emerging Technologies for Event Security - Police Chief Magazine - 0 views

www.policechiefmagazine.org/emerging-tech-event-security

shared by tredunbar on 08 Dec 20 - No Cached
  • Interconnectivity
  • there is still much work to be done to ensure seamless interconnectivity, communication, and data sharing among systems and technologies
  • high-tech solutions like advanced video surveillance with video from multiple sources—venues, traffic cameras, and more—that will be fed directly into first responder vehicles and a fully integrated security operations center to provide situational awareness
  • ...20 more annotations...
  • Large security operations centers must also all be integrated and interconnected
  • Every new technology and device used to secure an event adds to the growing list of devices deployed to secure the event, which must be able to communicate with each other and with security operations centers
  • Communication
  • Both public-private partnership models can help deter crime
  • When law enforcement is able to tie systems in together and make sure officers can communicate with each other, this leads to faster response times, improved communication, and better overall safety and security
  • forging public-private technology partnerships for sharing video and other information is an excellent way to improve security for these events
  • There are a lot of different entities that must work together. As such, cost becomes a factor, as do installed legacy systems, as well as the argument that one size can’t possibly fit all
  • Mobile technology has in many ways alleviated some of these concerns
  • Video Surveillance
  • A primary technology that is used to deliver security for high-profile events is video surveillance
  • Despite the possible deterrence factor, the main goal of video systems is to provide situational awareness
  • A smart camera or sensor deployed in a particular location can provide early warning that something may be about to happen in that area
  • Identifying and Securing the Perimeter
  • Smart traffic technology with capabilities such as incident detection could alert law enforcement to further investigate a particular area of interest or to work with transportation teams to more quickly respond and clear the way faster to avoid increasing congestion and related incidents
  • Surveillance cameras are now equipped with technologies that allow them to be those eyes and ears for law enforcement
  • When it comes to actually planning out and selecting the technologies to be deployed, another positive trend is more cooperation because city-wide systems are coming into play
  • Having the technology for law enforcement to support big public venue events is challenging, but, in many ways, public and private entities are now working collectively to get the most out of the resources they each have available
  • Computer analytics solutions have evolved to a point where these technologies are readily available and relatively easy to deploy
  • The day is coming when smart city technology will be more reality than concept
  • deploying the right mix of advanced technology and best practices for cooperation and public-private partnerships between various stakeholders, law enforcement can help ensure that the trend of safety and security at high-profile sporting events
  • tredunbar on 08 Dec 20
     
    This article focus on using smart city technology to assist law enforcement with securing big city sporting events. The article highlights the need for seamless interconnectivity with local law enforcement technologies in order to streamline response time. Communication and video surveillance are all enhanced by the use of emergent security technology that allows for officers to work with other agencies and the community to keep large events safe.
kmill139

What is SaaS (Software as a Service)? Everything You Need to Know - 0 views

searchcloudcomputing.techtarget.com/...Software-as-a-Service

SAAS

shared by kmill139 on 04 Sep 21 - No Cached
  • Software as a service (SaaS) is a software distribution model in which a cloud provider hosts applications and makes them available to end users over the internet. In this model, an independent software vendor (ISV) may contract a third-party cloud provider to host the application.
  • Products range from personal entertainment, such as Netflix, to advanced IT tools.
    • kmill139
      kmill139 on 04 Sep 21
       
      Applications such as Netflix, Spotify, or Apple Music are all examples of cloud computing methods that we have available to us in the 21st century. Many of us use these applications or services without knowing how they truly work.
  • The application will be accessible to any device with a network connection. SaaS applications are typically accessed via web browsers.
  • ...12 more annotations...
  • A software provider will either host the application and related data using its own servers, databases, networking and computing resources, or it may be an ISV that contracts a cloud provider to host the application in the provider's data center.
  • As a result, companies using SaaS applications are not tasked with the setup and maintenance of the software. Users simply pay a subscription fee to gain access to the software, which is a ready-made solution.
    • kmill139
      kmill139 on 04 Sep 21
       
      Many companies will benefit from this as they do not have to worry about the hardware necessary to run the servers and applications.
  • SaaS removes the need for organizations to install and run applications on their own computers or in their own data centers. This eliminates the expense of hardware acquisition, provisioning and maintenance, as well as software licensing, installation and support. Other benefits of the SaaS model include:
    • kmill139
      kmill139 on 04 Sep 21
       
      All the examples down below make the SAAS system desirable for a company.
  • Depending on the service-level agreement (SLA), the customer's data for each model may be stored locally, in the cloud or both locally and in the cloud.
  • SaaS applications and services typically use a multi-tenant approach, which means a single instance of the SaaS application will be running on the host servers, and that single instance will serve each subscribing customer or cloud tenant.
  • The typical multi-tenant architecture of SaaS applications means the cloud service provider can manage maintenance, updates and bug fixes faster, easier and more efficiently. Rather than having to implement changes in multiple instances, engineers can make necessary changes for all customers by maintaining the one, shared instance.
    • kmill139
      kmill139 on 04 Sep 21
       
      This is great to prevent any inconveniences to the customer.
  • According to a recent McKinsey & Company report, technology industry analysts predict further growth in the software as a service market, and expect to see the market for SaaS products near $200 billion by 2024. 
    • kmill139
      kmill139 on 04 Sep 21
       
      I see this happening most definitely when looking at the way we are moving forward as a population. We use technology on a day-to-day basis. Just look at your personal life and see how often you use and are around technology.
  • SaaS also poses some potential risks and challenges, as businesses must rely on outside vendors to provide the software, keep that software up and running, track and report accurate billing and facilitate a secure environment for the business's data.
    • kmill139
      kmill139 on 04 Sep 21
       
      The disadvantages down below might lead a company to stay with traditional hardware methods.
  • As a result, security is more the responsibility of the independent software vendor and third-party cloud provider.
  • SaaS is one of the three major cloud service models, along with IaaS and PaaS. All three models involve cloud providers that deliver their own hosted data center resources to customers over the internet.
    • kmill139
      kmill139 on 04 Sep 21
       
      We're focusing on SAAS but it's good to know the difference between the three.
  • Salesforce Google Workspace apps Microsoft 36
    • kmill139
      kmill139 on 04 Sep 21
       
      All of these are very common in today's world and I see many on this list that I use in my personal life.
  • HubSpot Trello Netflix Zoom Zendesk DocuSign Slack Adobe Creative Cloud Shopify Mailchimp
  • kmill139 on 04 Sep 21
     
    A great in-depth article about the service SAAS. This article talks about how it works, and how the host provide their services to their clients. In the article it also talks about the three types of cloud based services.
ivonneyee

Modern Management Technologies in the Hospitality Industry - 2 views

The article talks about how it's worth investing in proximity marketing to increase the speed of a customer's decision, increase engagement, and eloyalty. The article states that marketers who know...

started by ivonneyee on 22 Nov 21 1 follow-up, last by ivonneyee on 22 Nov 21
« First ‹ Previous 41 - 60 of 355 Next › Last »
Showing 20▼ items per page