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alexsolano36

Hotels and Resorts Ramp Up Sustainability Efforts - 1 views

https://diigo.com/0gjaxs Because this is from the New York Times, it won't let me share it via Diigo. However, I have included the link to my annotated version. This article was very interesting b...

technology green tech sustainability

started by alexsolano36 on 17 Jan 20 no follow-up yet
lethannelson268

Eventbrite sued over Ticketfly data breach | IQ Magazine - 0 views

  • Eventbrite is facing a class-action lawsuit over allegations Ticketfly’s “lax cybersecurity procedures” allowed hackers to gain access to 27 million customers’ personal data in May’s cyberattack
  • names, addresses, email addresses and phone numbers was stolen
  • uding
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  • Personal information incl
  • hich led to a week-long shutdown of all Ticketfly services, as well as a number of Ticketfly.com-based venue websites, and forced several promoter partners to push back onsales or migrate to parent company Eventbrite’s platfor
  • in the data breach, w
  • consumer fraud, deceptive practices, breach of contract and negligence for its supposedly poor web security
  • Ticketfly failed to notify her that her data had been compromised, instead limiting its immediate response to a “passive support page” on the Ticketfly website and a “single tweet on social media”. Consequently, she says, she did not learn about the hack until September, months after her personal data was accessed
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    This article discusses a data breach that Ticketfly, a ticket booking online service, suffered due to hackers breaking in. Ticketfly is owned by major event booking company Eventbrite, and according to the article, Eventbrite failed to have adequate cybersecurity to prevent the breach, causing over 27 million customer information to be disclosed to the hackers. This just highlights the horrors that can happen when booking through a event registration software.
Ashley Reed

Recent Trends in Event Management - 1 views

  • Recent Trends in Event Management
  • meetings and events this year is the introduction of Smartphone technology to business.
  • Publicis Meetings USA (PMUSA), revealed that the trend of using technology in meeting or event management will drive in forward, thanks to the increasing tech-savvy clients.
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  • “Technological advances continue to be increasingly important and are leading to more requests for customization and interactivity in meetings and events…We expect technology to be at the core of several trends in the meetings industry in 2011."
  • Through the use of various mobile applications for event management, it becomes easier for the event managers and the producers to promote audience engagement, interactivity, and business-to-customer networking.
  • Today the trend of using mobile applications for event management has led the Smartphones to increase the technological and interactive aspects of a meeting or an event. There are various audience response and networking apps that helps in accomplishing tasks like customizing program agendas, and messaging.
  • The entrepreneurs and event managers have a coined the term “hybrid meetings” for the type of event management that comprises both the elements of a live meeting and a conference via the Internet.
  • With the use of applications like the Windows mobile apps, your Smartphone can be transformed into a hand-held PC.
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    This article is an interesting one, highlighting the changes in trends in Event Management. The article starts off by explaining that the major changes in the meeting and planning areas of a business is due to the introduction of the smartphone technology in the business. It goes on the explain that there are mobile applications used just for events. It seems that the more that people and businesses become aware of the use of the mobile device as it relates to technology, it will make it even easier to customize and request different things for an event. Technology will be the core to different and new trends in the meeting and planning areas of businesses. It evident that the use of different mobile applications will make every thing easier for event managers. It allows managers to communicate with their customers and understand what exactly it is they need.
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    This article looks at the rising use of Smartphones and smartphone apps for the event planning industry, and more specifically at industry meetings. The use of the technology makes it easier to connect the audience on points like engagement, interactivity, and business-to-customer- networking. As the importance of social media interaction in business, so does the need for interaction between business leaders increase as well, and helps to create a successful marketing event.
Qianlin Wang

Event Planning Software | Event Marketing | Event Promotion - 1 views

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    As people say over and over again, technology has changed the way we live our lives. While these technologies have affected each and every individual, certain professions and hobbies have been altered in very major ways. Among others, event planners have had to adapt the way in which they work and live. This is not to say that social media has had a negative influence on event planning, merely that it has had a significant effect on it. One of the major changes in the fields of meetings and events this year is the introduction of Smartphone technology to business. There has been a rapid development in Smartphone mobile app for event management. By using such platforms businesses are turning themselves into tech savvy, eco-conscious enterprises. Today the trend of using mobile applications for event management has led the Smartphones to increase the technological and interactive aspects of a meeting or an event. There are various audience response and networking apps that helps in accomplishing tasks like customizing program agendas, and messaging.
esuarezrijsdijk

The Messy Business Of Reinventing Happiness - 0 views

  • Iger planned to pump nearly $1 billion into this venture, called MyMagic+, a sweeping plan to overhaul the digital infrastructure of Disney’s theme parks, which would upend how they operated and connected with consumers. At the core of the project was the MagicBand, an electronic wristband that Iger envisioned guests would use to gain entry to Disney World and access attractions; make purchases at restaurants; and unlock their hotel room doors. It would push the boundaries of experience design and wearable computing, and impact everything from Disney’s retail operations and data-mining capabilities to its hospitality and transportation services.
  • Disney World, Parks’ crown jewel, seemed to be losing its luster. According to multiple sources, certain key metrics, including guests’ “intent to return,” were dropping; around half of first-time attendees signaled they likely would not come back because of long lines, high ticket costs, and other park pain points. Simultaneously, the stunningly fast adoption of social media and smartphones threatened the relevance of the parks. If Disney wanted these more tech-oriented generations to love it as much as their parents, who had grown up with fewer entertainment alternatives, had, it would have to embrace change now.
  • There were the endless lines for rides, food, and bathrooms; parents juggling maps, hotel keys, baby carriages, and bottles of SPF 75; and kids pulling families on long treks to try to visit every attraction. The park was filled with complications, such as a tiered ticketing system with wonky rules.
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  • The NGE team had big dreams for the MagicBand. It would need to interact with short- and long-range sensors that would be installed around the park. The short-range sensors would let guests scan their MagicBand at sales terminals in Disney park stores to pay for merchandise, for example, or to seamlessly check in at their hotel.
  • The long-range sensors would allow Disney to track guests as they navigated the park. The potential benefits were manifold. By monitoring where crowds were forming, the company could better optimize flow.
  • The MagicBand would also collect valuable consumer data.
  • The tussle over digital access points,
  • The tussle over digital access points
  • where customers would use their MagicBands to enter each ride, was typical of the dysfunction between Frog and Imagineering.
  • More than 28,000 hotel doors needed their locks replaced in order to connect wirelessly with the MagicBand, even as some 80% of the rooms at Disney’s resorts, on average, were occupied. Two dozen workers spent eight months upgrading 120 doors per day. The company rolled out 6,000 mobile devices to support MyMagic+ in the parks. More than 70,000 cast members got MyMagic+ awareness training, with 15,000 learning service-specific tasks for, say, FastPass+ kiosks or MagicBand merchandising
  • Disney World’s physical infrastructure, which was first built in the late 1960s, needed major capital improvements. Two hundred eighty-three park-entry touch points needed to be upgraded. Much of Disney World lacked a Wi-Fi connection, so in order for guests and cast members to take advantage of MyMagic+ and its mobile apps (which would offer a map service and real-time wait times for attractions), the company had to install more than 30 million square feet of Wi-Fi coverage.
  • There is no line at the main entrance to the park, where cast members and a row of polished, golden digital access points greet me, and it takes just seconds to stream through with my MagicBand. According to Disney, the MagicBand has cut turnstile transaction time by 30%. Park capacity has also increased.
  • “Honestly, it’s not so magical,” one cast member tells me about MyMagic+, echoing a common sentiment I hear from park employees during my visit. “It’s just for your hotel room [door] and paying for things.” When you look closely, there’s less to MyMagic+ than what some on the team had hoped for.
  • MyMagic+’s rocky rollout makes the Imagineers’ case for conservatism in the face of technological change seem sound. A slew of problems reared up after launch
  • The Imagineers and Frog certainly did disagree during the MyMagic+ development, as did many others, and that disagreement had repercussions and costs. But it ultimately led to a successful conclusion. What Staggs calls “constructive discomfort” is what sophisticated collaboration is all about.
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    This article offers a telling account of how Disney developed and implemented the MyMagic+ initiative, providing important insights into how major corporations approach massive tech-related capital investments. Among the most salient takeaways: 1) how Disney recognized that the parks' pain points could be addressed through the public's growing predilection for personal, always-connected; 2) how these massive internal projects can pit different departments against each other, and how sometimes that antagonism can lead to beneficial results; and 3) how a project like MyMagic+ can have a profound positive impact on the company and still be considered by many to have not fulfilled its potential.
davidclark33

In A Covid-19 World, Here's Why You Should Use A Travel Agent - 0 views

  • Back in March, I wrote about how travel agents helped clients get home as walls of travel restrictions went up, and as airlines cut flights.
  • That story led a number of travel advisors to contact me, sharing their tales. With pictures of stranded travelers sleeping in airports still fresh in my mind, and thousands of others unable to get ahold of their airlines, I thought now would be a good time to remind you why it pays to use a travel advisor. From Classic Travel Connection in Birmingham, Alabama, Christen Perry recalled, “On March 11, during the middle of the President's speech to our nation regarding travel to and from Europe my team began making immediate contact with our clients who were still traveling in Europe.”
  • Closer to home, as millions of folks who booked direct were getting busy signals, Alexis Sherry of As Travel Pro was swinging into action. A family she had in the Dominican Republic were notified by their hotel that the airport was shutting down. Since they had used a travel advisor, as in real person, not an online screen bot, they had no problem getting through. After finding no flights available, Sherry contacted a private jet company, which arrived to pick the family up just seven hours after the hotel notified them of the shutdown. She also obtained a credit for the remainder of their interrupted stay.
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  • She continued, “We could only assume how crazy the European airports would become when they woke up the next morning to the news from the press conference. Even though it was the middle of the night for them, we called them, woke them up, calmly communicated the situation, and asked them to pack their bags and head to the airport. “While they were doing so, we began immediately changing their flights to get them home as soon as possible. By acting quickly, calmly, and as a team, we were able to communicate with the clients, with each other, and with our suppliers. Our clients were among the first out of Europe that morning.”
  • Back across the Atlantic, Louisa Gehring of Brownell Travel affiliate Gehring Travel, didn’t need to look far to see how quickly the situation was deteriorating. A reporter from The New York Times posted about “bedlam” at Charles de Gaulle Airport as throngs of Americans sought to get home.
  • When the ban was announced, Gehring reached out to a couple were in the City of Lights celebrating the wife’s 40th birthday. She talked them through options to return home, even though it was 2 am. Her clients decided to leave the next day. In cutting their trip short, they were going to miss going to the top of the Eiffel Tower and a dinner cruise by celebrated chef Alain Ducasse, which was also nonrefundable. Within hours, the star advisor moved both experiences to that day, their final day in Paris. They were among the last visitors to the Eiffel Tower before it closed, followed by dinner, where they were among only a guests.
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    This article is about the value of using a travel agent. The article describes several real-life situations that unfolded as borders and countries were shutting down travel.... all while tourists were still visiting these countries. Luckily these tourists booked their vacations using travel agents so they were able to work with their travel agents on navigating home and not with a computer screen.
kmira026

Why You Should Take a 'Wait-and-See' Approach to New-Product Launches - 0 views

  • While most inventors would love to create something completely new, that's not always necessary. Often, it's enough -- and a brilliant marketing tactic, even -- to imitate your rivals and then add a few tweaks.
  • Pandora used imitation and a delayed launch to woo paid streaming-service users with the promise of a more personalized experience.
  • Instead of being first to the marketplace, being last may actually present more opportunities and stability.
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  • Regardless of the solution they eventually offer, entrepreneurs who hang back can avoid early fatal flaws that interrupt fantastic consumer experiences.
  • Poor marketing, uber-techiness and overspending.
  • 1. Watch, look and listen.
  • 2. Use negative sentiment to your advantage.
  • Capitalize on negative press swirling around your competition by waiting to release a similar product.
  • While we love a story of bold innovation, innovation doesn't always keep the lights on. Sometimes, it's far wiser to come in second or third where the spotlight is less blinding -- there, you can see where you're going.
  • 3. Differentiate yourself through great execution.
  • As you read through social media posts and dig into articles on your competition's products, figure out where things went awry. Make sure you don't stumble over the same roadblocks.
  • Apple has merely found a smoother path to streamline a service people want and already use
  • Lyft and Uber have been entangled in a fight like this for a while.
  • When President Donald Trump's travel ban rather circuitously led to #DeleteUber momentum, Lyft took advantage of the opportunity to outshine its rival. Not only did Lyft donate to the American Civil Liberties Union, but it has also enjoyed a 7 percent increase in customers since January 29. Lyft wasn't hasty, and it swung with the popular sentiment pendulum.
  • You might think you have a revolutionary product, but what if the market disagrees? If your top competitor just released a similar product and its sales are flailing, you owe it to yourself to analyze what's happening. Could it be that the market for your product just doesn't exist yet? If so, how can you pivot so you can produce an actual game-changer, not a wannabe?Segway knows all about this challenge: It discovered its product's market was limited by cost and individual desire. By the time it was put to bed, it was no longer a technological marvel -- it was just a punchline. Chances are good that leaders of a company waiting to market a Segway-like creation put plans on hold when they saw the fallout and chose to execute their innovations differently.4. Do the common uncommonly well.
  • leapfrogged over the issues plaguing its competitors, solidifying itself as a smarter, less-glitchy solution for music lovers, thanks in part to what it's calling the Music Genome Project.
    • kmira026
       
      benefit of wait and see approach
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    This article goes into being patient when it comes to launching a new or similar product. Many companies try to be a trendsetter but sometimes taking the backseat is much beneficial. Startup and trial and error runs are ultimately decreased. Reviewing the feedback of others on social media outlets can help make sure you don't stumble over the same issues.
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    This article explains why a wait & see approach is sometimes the best approach for some companies before launching a product in a very competitive market which already has a company providing the same product to consumers. Many companies have waited to see what issues consumers are complaining about when their competitors have launched a product to later launch a better product better than that if the competitors. Such companies are Pandora versus Apple Music, Lyft versus Uber, Apple Cash versus Venmo, QuickPay, and Square Cash.
ovila009

Proximity Marketing Examples: 28 Retail Companies Nailing it with their Campaigns | Bea... - 0 views

  • Unacast’s latest Q4 Proxbook report confirms that beacon deployments are on track and the numbers align with ABI Research’s forecast of 400 million beacons to be deployed by 2020
  • we bring you a comprehensive list of 28 retail companies that are making a mark with their proximity marketing campaigns via beacons.
  • Eat touted this move as a “strategic pillar” in its communications because it allowed the company to access more information about customer behaviour and drive business intelligence to make precise decisions about how consumer behaviour can be influenced.
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  • As a part of this program, the chain tapped a popular Turkish loyalty app called Shopping Genie, to target customers while they were around the premises of a local McD Café.  Customers got mobile coupons, via the app, which prompted them to purchase a coffee and receive a beverage from the new drink line for free. This proximity marketing campaign via beacons helped McDonald’s achieve 20% conversion rate with 30% of users who received the promotion!
  • Bluetooth beacons were deployed at the point of purchase, where customers were waiting in line to pay or just moving around.
  • These beacon notifications offered two Red Bull cans for $4! Apart from making a profit out of campaigns, Red Bull also monitored the entire campaign in real-time and captured customer behaviour.
  • The retail giant used GE light bulbs to house beacons and send push notifications of specials and discount coupons to in-store customers. These beacon-equipped LED bulbs can track shoppers within a store by using the beacons hidden inside them
  • Carrefour has extensive iBeacon networks in all 28 of its hypermarkets in Romania through which the retail chain offers its consumers a simple, intuitive, and fun app for orientation inside hypermarkets from area to area
  • The retailer’s beacon-enabled app automates the commercial content delivery and collects essential data about in-store consumer behaviour. Its proximity marketing campaign keeps consumers informed about the products, services, and actual special offers from each of the store departments.
  • Popular convenience store group Nisa piloted iBeacon technology to track its shoppers by attaching Bluetooth Low Energy (BLE) beacons to trolleys and baskets
  • These sensors picked up the signals emitted by beacons and collected location data which was then fed to a cloud-based server for analysis.
  • used iBeacon technology to gamify the Ladies’ Night event with brands providing offers, discounts, freebies, and prize giveaways. Many retailers such as Hotel Chocolat, Krispy Kreme, Cath Kidston, and House of Fraser, participated in the event
  • The event was highly successful as it saw more than 500 app downloads within the first three hours, with over 500 offers redeemed. All 120 hotspot offers were redeemed within the first 52 minutes of the event.
  • Best Buy implemented a beacon strategy to help boost sales and improve personalisation of experience. The retail giant chose to use their own application as well as Shopkick retailing app to offer rewards to shoppers, simply for stepping foot in the door.
  • Hammerson rolled out beacons across their shopping centres to improve personalisation of consumers’ shopping experience. Their beacon-enabled Plus app was initially trialled at Les Terrasses du Port in Marseille and it ranked among the top 10 lifestyle apps in France.
  • The app also allows a consumer to call for assistance. A member of the staff receives the request informing them that a customer is waiting for help
  • UK supermarket Waitrose started using iBeacon technology at its relatively new experimental Swindon store to deliver price promotions to consumers when they were near a particular aisle or food counter
  • UK supermarket giant Tesco launched its “biggest trial” of iBeacon technology, in partnership with consumer goods company Unilever, by deploying beacons in 270 stores across London. They launched the ‘Mpulse app’ as a part of the Pink and Black marketing campaign
  • using beacons to target passers-by based on their interest. They change campaigns based on distinct seasons including prom season at colleges
  • Oscar Mayer worked out an interesting deal with the supermarkets which would allow them to place beacons at the deli counter. This location helps them convince shoppers to buy the specials of the week while waiting at the counter.
  • Amazon, the retail giant started a new convenience store in Seattle, U.S. in Jan 2018. Amazon Go is an 1800 sq feet mini market filled with food and technology. They have deployed an array of cameras, beacons and other proximity sensors to make the store one-of-a-kind
  • World-famous brands such as Hamleys, Armani, Longchamp, and Hackett form the 80% of the retail companies that have deployed beacons in their Regent Street stores with the aim of pushing exclusive and personalised marketing messages to customers via iBeacon technology. Shoppers receive alerts and tailored content about everything, from new in-store promotions to exclusive offers only available for visitors to Regent Street, as they pass
  • Neiman Marcus, the high-end retail chain, piloted beacons at three stores—Austin, TX, Walnut Creek, CA, and San Antonio.
  • Rite Aid has installed beacons in over 4,500 US stores for retargeting and personalization of user experience. This large-scale beacon deployment by the Pharmacy chain is the largest beacon installation program in a retail setting till date. In fact, it has even surpassed the one undertaken by the famous Macy’s
  • a collection of beacon-level proximity data to strategize their retargeting plan and achieve personalization capabilities similar to those that have been used in e-commerce
  • Walgreens has innovated considerably in the mobile retail space by using iBeacon and other technologies at over 7000 locations.
  • leveraged iBeacon technology at ten of its stores to boost its loyalty program.
  • Target, the second largest general merchandise retailer in the US, announced that it will start testing beacon technology in 50 of its stores nationwide.
  • The recommendations may appear both as push alerts and in-app updates on the Target app’s “Target Run” page, which is designed like a social media news feed offering deals, top-pinned items on Pinterest, and more
  • beacons to bridge the gap between online shopping and in-store experience. Their beacon-enabled app notifies consumers if any item in their mobile shopping bag is in stock,
  • The store has deployed beacons with individualized campaigns for each department, which makes the customer experience interesting and focussed
  • Macy’s expanded its beacon program to all stores nationwide, by installing more than 4,000 beacons. This step was a part of the retailer’s efforts to make bigger investments in omnichannel retail technologies. This Thanksgiving, Macy’s also used a beacon-triggered mobile app game at its 700 stores, to engage shoppers
  • Urban Outfitters announced that they will be rolling out beacons at 15 of their stores located in Philadelphia, Boston, New York, Atlanta, New Jersey, and Delaware, more than a year ago. The US multichannel fashion and homewares retailer decided to take a different route unlike the conventional route of using aggressive promotions.
  • Kenneth Cole is using beacons to create more compelling, personalized customer experiences with an aim to “provide value and offer at the time of need when customers are in the store
  • launched beacon networks in more than 100 of its top-performing stores located in states such as Chicago, Dallas, Miami, New York, and San Francisco. The idea was to implement iBeacon technology at the stores with the highest traffic levels and best traction with Shopkick.
  • Supermarket giant Woolworths successfully completed a beacon trial with one store using iBeacon technology to improve customer service around click-and-collect. Thereafter, the chain announced that they are looking to roll out beacons across all of its 254 click-and-collect stores with the aim of allowing consumers to place their order online and pick them up in-store
  • it has decided to distribute free BLE beacons to about 150,000 gas-station convenience stores in the United States and Canada
  • Alex and Ani used beacons in all of its 40 stores to optimize store layouts and product placement. Contrary to popular belief that beacons are only for ‘pushing’ ads, the popular Rhode Island-based jewellery brand used beacons differently in its trial period without using them to promote flash sales and other discount promotions.
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    the article gives examples of retail stores and how they use proximity marketing to promote their products
kristenagosto21

Introduction To Green Computing And Its Importance | Green Technology - 0 views

  • Any technology that aspires to be nature-friendly ought to be green. Recognition of this fact has led to development of green generators, green automobiles, green energy, green chemistry as well as green computing. Green computing is a leap forward for information technology (IT), and more specifically for information and communication technology (ICT). Green computing has emerged as the next wave of ICT.
  • Motivation for the subject of green computing arose to protect environment against hazards generated at three different states of ICT, namely, information collection (by electronic devices), information processing (through algorithms and storage) and information transportation (through networking and communication).
  • In today’s scenario, primary challenge in achieving green computing is to realise energy-efficient devices, energy-efficient processing and energy-efficient networking.
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  • Foundation of green ICT was laid as far back as 1992 with the launching of Energy Star program in the USA.
  • Green ICT is a clean-environment-based technology. However, fruitful realisation of green ICT is equally dependent upon awareness in society. Society needs to practice common ethics of ‘don’t keep computer on, when not needed,’ ‘don’t use Internet as a free tool, but as a valuable tool of necessity only,’ ‘don’t unnecessarily replace devices after devices just because you can afford to’ and so on
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    This article discusses the importance of Green Computing and its impact that it has on our daily lives.
shannaton

Ecommerce Data Breaches: Real Costs of Security Mismanagement - 1 views

  • In 2013, retail giant Target had more than 110 million of its customers’ credit card and con
  • act information compromised. This breach led to the resignation of its chief executive officer (CEO) and chief information officer the following year.
  • Hackers steal personally identifiable information, like names, addresses, phone numbers, and Social Security numbers to commit identity theft.Attack groups also steal less common information, such as customers’ favorite sports teams, pet names, dream vacation spots, and places of birth to gain access to financial accounts.
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    There has and continues to be constant breaches where hackers tend to use sophisticated techniques to to exploit personal data. With so much at stake ecommerce businesses must heed the warning and take proactive action to secure their data.
marble_bird

Recognizing-events_4.0.pdf - 1 views

shared by marble_bird on 22 Jul 20 - No Cached
  • The purpose of this research is to explore and define the digital maturity of events using the Industry 4.0 model (I4.0) to create a definition for Events 4.0 (E4.0) and to place various relevant technologies on a scale of digital maturity.
  • These surveys and the thorough literature review that preceded them allowed us to map the digital technologies used in events to levels of a digital maturity model.
  • This study has responded to calls from the academic literature to provide a greater understanding of the digital maturity of events and how events engage with digital technology.
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  • We found that engagement with technology at events and delegate knowledge satisfactorily coexists for and across a number of different experiential levels. However, relative to I4.0, event research and the events industry appear to be digitally immature.
  • Events are in the midst of rapid social and technological change. With a growing variety of technological means, the industry is fast-paced and increasingly delivered to a discerning consumer market while finding ways to connect with consumers through technology
  • Digital technology is the thread of the fabric of organisations (Li et al., 2018). It is an increasingly important part of how they engage with their customers.
  • Moreover, engagement with events as fans, spectators, delegates or organisers can be augmented with digital technology by improving access and sociability capabilities, refining the personalisation of events, and thereby creating enhanced experiences.
  • As we advance into what many in business and academia consider to be a fourth industrial revolution, the capacity to control and exchange data electronically has extended our ability to create, edit, maintain, transmit and retrieve information.
  • I4.0 can be described as the digitisation and automation of the manufacturing environment. It also creates digital value chains to enable the communication between products, their environment and business partners. Digital applications have impacted the tourism sector too giving rise to ‘Tourism 4.0’
  • The events industry is an ideal environment to benefit from the implementation of a widespread digitised approach with numerous organisations empowering managers and improving the overall event experience with the integration of extensive ICT practices and systems.
  • With the more widespread adoption of digitalization in event delivery and as the supply chains of all events become intertwined with technology, we can learn how the digital maturity of events in the 21st century is shaping event management and event control.
  • The team set out to answer the following research questions: RQ1. Can digital maturity in events be defined? If so, RQ2. How should the levels of digital maturity of events be classified with regard to the digital maturity of the events industry and the development of event management theory?
  • Successful events are no longer measured by simply achieving a respectable attendance, a great deal more engagement is manifest through digital technologies
  • Successful events require organisers to create something that is considered by those who attend as a valuable and memorable experience (Pizam, 2010; Tung, 2011). Creating memorable event experiences can be described as being dependent on a number of factors including creating regular attendee engagement, providing appropriate activities, relevant subject matter, topical and contemporary focus and targeted to a sizable receptive audience.
  • technological factors being one of the most important areas of demand for companies along with the implementation of I4.0. SMEs (Small to medium enterprises) are [lagging] behind in developing strategies to implement new solutions.
  • The development of digital maturity in events can be compared to smart tourism, which Gretzel et al. (2015) expressed as a logical progression from traditional activities. Smart tourism is characterised by an ability to transform large amounts of data into enhanced tourist experiences and increased destination competitiveness thanks to the interconnection of the different stakeholders through latest ICT advancements
  • As the components of I4.0 become more prevalent in the events industry, much value can be obtained from understanding how businesses are adopting new levels of digital engagement in order to engage their audiences
  • it is prudent to suggest that the survival, and future success of events can depend upon digital maturity and transformation
  • owever, dealing with digital maturity requires careful attention as Neuhofer (2016) urges caution advising that applied technology solutions have proven to have the ability to create or destruct the value of the experience.
  • I4.0 therefore acknowledges the impact of connected computers with the key constituents being cyber-physical systems, the Internet of Things, cloud computing and cognitive computing
  • highlighted that the use of communication networks globally has risen dramatically and become ubiquitous due to the rise of smartphone ownership. This has been fuelled by social media, apps and faster broadband speeds to create a networked society
  • By combining the Internet of Things data and big data (extremely large data sets that may be analysed computationally to reveal patterns, trends and associations, especially relating to human behaviour and interactions), event managers are able to create a competitive advantage.
  • As event companies develop new and innovative ways to connect, the events themselves are absorbing aspects of I4.0 at every stage of the process; pushing the boundaries of event experiences far beyond the physical world
  • They are used to promote events before, during and after delivery and are used to gather data and inform decision-making. Generating responses from an event can be achieved using a number of methods and through both qualitative and quantitative data.
  • With the advent of big data and analytics, new sources of valuable data are available to guide decision-making processes in a more informed manner. Businesses were once looking at historical data, but advances in database technology and system processes have led to near real-time data collection and analytics
  • Failure to adopt aspects of digital technology does not necessarily suggest a poor experience or the end for those businesses less digitally mature; not every event business relies on this kind of data support to survive. Instead, this research provides an opportunity to better understand where event businesses do engage and more importantly, how communication between non-digital and fully integrated individuals/businesses can be improved.
  • Digital maturity and transformation today differs from previous periods as it not only provides the change in the main business processes but also reveals the concepts of smart and connected products through service-driven business models
  • Our analysis begins with an attempt to uncover the potential challenges, on-going developments and various strategies that will provide the events industry and academics with a forward-facing approach to the growth of technology within events. By including industry professionals and academics, the research contributes to bridging the gap between practise and academia.
  • Because the research and empirical data collection includes industry perspectives, we believe this research will provide value to event managers, marketers and practitioners around the world who wish to understand more about the digital maturity of events.
  • After conducting the social media analysis (1), it became evident that the discussions appeared to be around topics that utilise digital technology rather than the technology itself. Furthermore, and probably a reflection on the value of the group, a lot of the data included questions about understanding the topics rather than providing usable information to our research.
  • We did not have detailed information about the precise characteristics of the individuals who contributed to the dataset of posts. However, to an extent, their roles listed in LinkedIn were informative. These included events consultants, social media managers, marketing professionals, EventTech managers, CEOs at tech companies and events students.
  • Although this response rate of 52 academics may be considered low, this did allow for the creation of the initial insights into the E4.0 concept and crucially it provides a starting point to better understand the levels of the developing digital maturity model.
  • The most referenced themes were social media, marketing, apps, GDPR and mobile. The top 14 themes are shown in Figure 1 below.
  • The results of the thematic analysis reveal the most pertinent events and technology topics in this group in the time period specified. The most common topics were social media and marketing. Marketing appeared alongside other topics as a verb, a noun and an adjective. This certainly influenced its prominence.
  • This statement reinforces the knowledge and general use of social media during events. Mobile and event apps were recognised as presenting opportunities to enhance events and were considered to be a permanent part of events.
  • Carefully managed and fully integrated data and digital systems including social media, apps and CRM create digital value chains to enable the communication between events, their environment, and business partners.
  • Event organisers invest heavily on social media engagement and expect a great deal in return through social media retweets, tagging and sharing of images. However, it is just as important to understand if delegates consider technology at events that important.
  • Our expert respondents were asked if they considered the events industry to be at the cutting edge of technology. Responses were largely supportive of the suggestion that it is. 64% agree, 22% neither agree nor disagree and 14% disagree.
  • Online registration/digital booking was very familiar with 65% ‘extremely familiar’ with the technology.
  • The survey also collected a selection of qualitative data as respondents were asked to if there were any specific examples of connected/digital technology considered to be essential to the delivery of an event that had not been discussed in the survey. Significantly, 23% answered no to this question.
  • With regard to the digital maturity of the events industry affecting the development of event management theory, the literature review indicates that academics are making contributions to theory and a broad understanding of digital technology exists.
  • industry appears not to be digitally mature. Also, our findings suggest that relative to I4.0 not all events are digitally mature. Therefore, the ‘digital immaturity’ of the events industry may be having some effect on event management theory
  • It became evident from the survey that many respondents suggested they were not familiar with technology that they would all have experienced.
  • The results from the survey suggest that widespread academic understanding of technology at events is extensive. Some digital technology is considered routine, while other comprehensively used technology appears to be unfamiliar to the end user.
  • The growing digital maturity levels form the foundation for E4.0 and will contribute to what Gerbert (2015) described as greater efficiencies and changing traditional relationships among suppliers, producers, and customers.
  • Therefore, satisfaction from the event comes down to providing delegates with the right communication levels they need to complete their individual objectives. This can range from the most basic social engagement to the gathering or observation of big data. Events are evidently a melting pot of experiences and goals and not all of them demand the highest levels of technology to complete.
  • Artificial intelligence has the ability to provide events with endless systems that sense, learn and decide throughout the delivery process though many gaps exist.
  • The data also indicates that there is good knowledge across all types of digital technology. This is reassuring for the development of education as the events industry embraces digitalisation
  • However, as more value is placed on the use of digital technology and events mature through greater access to technology, we see the emergence of an E4.0 era.
  • Thus, this model anticipates that events will grow in their digital maturity to level E3 and E4. Thus, digital technologies may become sufficiently embedded so that data related to one element of an event will be used to inform other elements of an event in real time
  • Online registration and wearable technologies such as delegate smart badges are superficial digital experiences and only considered as a process rather than as a fully perceived digital experience.
  • Our findings indicate that digital communications have enabled a shift in the content of events, marketing and the use of social media as a communication tool before, during and after the event.
  • On the limitations of our research, one might argue that engagement with technology, or indeed lack of it, does not provide evidence of the immaturity of digital technology in events. However, the digital maturity model that we propose is principally informed by the literature on digital technology and events.
  • This research has provided a revealing perspective on the use of digital technology in events. It has built on theory that has been previously developed in this and similar subjects of research, such as business and tourism. From this, the research can claim a number of contributions. It (i) provides an empirical investigation into how event businesses and individuals engage with digitally technology at events, and (ii) it provides a definition of E4.0 and other preceding levels that contribute to digital maturity.
  • Our research has shown that event delegates are aware of the ability to communicate in a reciprocal process with technology rather than through a linear/top down process. This in itself is evidence of E4.0. Furthermore, this research highlights how industry is continually striving to optimise the delegate/event relationship through apps and other technology. The industry’s on-going mission to create deeply flexible communication opportunities is eliminating the possibility of gaps in the communication process in order to optimise delegate engagement at events.
  • A broader discussion on potential issues such as IT & data security, skill-sets, expensive production costs and outages; these are significant problems within internet and cloud-based technology. Furthermore, the emerging topic of E4.0 itself requires both conceptual and empirical development.
  • This research has shown that there remains a great deal to discover about the use of technology at events and many opportunities exist for further research from academics and practitioners working together to provide mutual benefits for both industry and education.
  •  
    This article covers a study performed to determine the digital maturity of events. The research conducted reveals that the majority of industry professionals are aware of technology in events. The study ultimately finds that events have a low digital maturity, but high potential for advancement. The article also addresses the limitations of the study performs and agrees that additional research should be performed to determine the relevance of technology in the events industry while acknowledging that digital engagement is not necessary or conducive to every type of event.
  •  
    This article has discovered the fact that the event industry was digitally immature. It also introduced a new concept which is called E4.0 into the academic literature. The article is meaningful since it has filled a gap in the literature relating to events and digital maturity and responded to some of the calls for research. The authors were also planning to make further research on E4.0, events, and digital maturity. They have mentioned that the studies on E4.0 itself were also requiring deeper research.
Rochelle Perez

Gett Lands $100 Million for Ground Transit for Corporate Travelers: Travel Startup Fund... - 2 views

  • This week, travel startups announced more than $101 million in funding.>>Gett, which helps corporate travelers book taxis and ridehailing services, has raised $100 million in a funding round led by unnamed investors.
  • Gett lets corporate clients book and manage all their ground travel providers, such as local on-demand taxi operators, chauffeured car services, and ride-hailing services, in one booking tool.
  • Companies can use Gett to manage bookings, users, and expenses and make sure their employers have safe options while on the road. Gett said a third of Fortune 500 companies use its services.
  • ...1 more annotation...
  • Triparound is a travel tech company that aims to bring travel planning into the future. Its business-to-business software strives to help travel professionals to do more with less.The tool offers to help hotels manage guest trip-related requests, such as for booking local experiences and attractions. Its software for travel advisors and destination management companies includes an itinerary builder. The tool aspires to make it easier to find, create, present, and manage itineraries online.
  •  
    Gett, a travel start up that assists in trips for larger corporate companies, is being funded by venture capital firms and gaining the additional tool of Triparound
mtedd003

Sabre announces new SynXis platform agreement with Resorttrust, Inc. to drive... - 0 views

  • Sabre Corporation (NASDAQ: SABR), the leading software and technology company that powers the global travel industry, today announced a new agreement with Japan’s Resorttrust, Inc. to provide industry-leading technology solutions to enable the luxury chain to fine-tune its distribution strategies, grow geographic reach, increase booking conversions, boost revenue-per-room and deliver improved guest experiences.
  • Resorttrust, Inc. will also gain a greater global presence through 2fthe SynXis platform 2fwhich will connect the chain to nearly 900,000 travel agents 2f
  • The SynXis Booking Engine provides real-time rates, offers, and availability to the website shoppers
    • mtedd003
       
      The synXis booking engine provides instant availability of rates and also delivers the same conveniences they offer for bookings for e-commerce- may also reflect in greater global commerce.
  • ...3 more annotations...
  • “We are thrilled to be partnering with Sabre to boost direct and indirect bookings to our resorts.
    • mtedd003
       
      Streamlined direct and indirect bookings have led to a growth in Japan's domestic and international tourism
  • This new agreement with Resorttrust, Inc. further strengthens Sabre’s existing presence in the Japanese 2fmarket, and 2fdemonstrates our ongoing commitment to the recovery and continued success of Japan’s tourism industry
    • mtedd003
       
      Had a great result on brand image
  • improve the conversion rates of web browsers to bookings and deliver an improved guest experience.
    • mtedd003
       
      *improved conversion rate- this is a really good quality when concerning bringing back global tourism
  •  
    Covid has put a large strain on the global travel industry and a large portion of the hospitality industry are relying on technological means to recover. Hotel chains such as Japan's Ressorttrust inc. has made an agreement with Sabre Corporation to utilize Sabre's SynXis booking engine. The platform expands Ressorttrust's points of access by exposing them to over 600 online global platforms and over 900,000 travel agents. The software's ability to provide an easier, quicker, and convenient style of booking has already resulted in growth of Japanese tourism. This decision also posed well for brand image. The success of Sabre SynXis highlighted the company's dedication to helping bring back Japan's tourism.
Karyn

Green Chemistry – Electronics TakeBack Coalition - 0 views

  •  
    This article discusses a solution to the toxic chemicals that are used in technological products and its effect on the environment due to lack of recycling and toxicity hazards. The current solution to the hazardous chemicals leaking into the environment and its human rights issues has been a management solution only. Products are made with these chemicals without, possibly for decades, knowing the true harm that coming into contact with them can cause to humans and the environment, so scientists simply try to decipher this and contain the problem. This has led to huge amounts of money trying to clean the damage already done by this tech trash. We are now learning (especially with the rejection of trash from poorer nations), that there needs to be a better solution to this problem. The article points out a plan with a few strategies, but which center more around prevention, than cleaning up after a mess. This is where "green chemistry," comes in. Technological products of all kinds can be redesigned with prevention of toxicity in mind. This has to do with not only using less toxic chemicals, but using chemicals that break down in certain ways, testing new methods to see how they break down before using them, designing safer chemicals, using renewable raw material, design for better energy efficiency, and more. The article states that it is important for the electronics industry to take responsibility and to design with green chemistry. Green chemistry is a very new science, brought about by the realization of the overwhelming issue of toxic tech trash. A smattering of universities are now developing these green chemistry programs, or in the least, requiring chemistry students to take courses on toxicity which were not requirements previously.
  •  
    The hospitality industry can contribute to this movement by recycling hardware, reducing hardware usage, and purchasing technology that becomes developed that is considered to be "green." This way, the industry can produce less waste that is driving this huge international problem.
hankunli

Hotel Accounting Software: Why Do Hotels Need Specialized Vendors Like M3? - 0 views

  • Accounting as a hotelier is a time and resource intensive process. Finding the right hotel accounting software can make or break your business – and potentially lead to efficiencies and cost-saving that can vault you ahead of your competitors.
  • Built by hoteliers, exclusively for hoteliers, the platform allows franchisees access to their financial and operating information in real-time with user-friendly reports
  • Accounting and business intelligence were burdensome processes that were preventing the brand from reaching their growth goals. Rather than continuing to focus on the older, expensive computer infrastructure, the company was interested in taking a proactive approach to manage assets and generate returns for owners
  • ...9 more annotations...
  • Working to handle the needs of 24 properties, Coakley & Williams Hotel Management Company's two-person IT department found it was spending much of its time responding to simple requests for information
  • Additionally, by utilizing the Benchmarking tool in Operations Management when considering new properties, HP was able to view a quick snapshot of where the potential hotel compares with like brands in the system
  • After adopting a streamlined staffing model, HP Hotels needed to manage the bulk of their accounting above property, which would eliminate the need for full-service accounting staff at the hotel level
  • The solution directly addressed C&W’s needs by allowing each of its managed hotels to access its financial information directly and providing the ability to look at the day-to-day performance of each hote
  • Prior to the adoption of the M3 platform, the IT department, was spending up to 50 to 60 percent of their time serving as backups for information requests. Now, C&W’s IT staff says it spends less than 5% of its time on hotel-related issues, allowing the department to offer its services to other clients as a way to generate revenue for the company
  • Functionality: Allows each hotel to access its financial information directly and provides the ability to look at the day-to-day performance of each hotel. Business impact: The access to real time and individual hotel-specific information led to a 55% reduction in resources spent by IT on property-specific requests. This allowed IT to offer additional services to clients and generate additional revenue for the compan
  • On August 29, 2005, everything changed. Hurricane Katrina tore through the Mississippi Gulf Coast, destroying much of the Biloxi office of Encore Hospitality as well as flooding their IT room. Deploying their disaster-recovery plan, the team righted ship and ultimately moved to Dallas, TX, deciding on a location that was less at-risk for natural disaste
  • By implementing M3’s products and solutions, Encore was able to downsize its IT department to just two team members, and the offshore accounting team has been reduced to a few associates who input hotel accounting data remotely into Accounting Core
  • It’s evident that M3’s platform allows for resource efficiency as well as real time business intelligence and analytics, and the outcomes above speak to that fact. Adopting the M3 platform allowed for each company to streamline their headcount and accounting process, compare properties in real time, and secure their data in the event of a natural disaster. In the ultra-competitive landscape of hotel management, M3 has provided a leg up to HP Hotels, Coakley & Williams, and Encore and helps to ensure each company will stay ahead of the pack for years to come
  •  
    This article references the specifics of the M3 platform, which is a more efficient accounting software for hoteliers. After several test runs, M3 has proven to help several properties streamline their accounting process, track data in real time and cut costs where possible.
  •  
    M3 is a useful hotel accounting software that can be used on mobile devices, according to the illustrations. As mentioned in this article, accounting software can do things that generic providers can't, like delivering actionable business intelligence. For M3, it also gains the property managers more benchmarking insight and turned a management company's IT department into a profit center that offers service. Furthermore, by replacing the IT department with two employees and a cloud-based accounting system, it saved a large sum for a management company.
rhoff019

IBM Security BrandVoice: Why Managing Windows PCs Like Mobile Devices Is A Smart Long-T... - 1 views

  • videoconferencing tool Zoom has seen its daily usage rise by more than 300% from before the pandemic. And on March 18, Microsoft announced that its collaboration tool Teams added 12 million daily users just that week, bringing the total to 44 million.
  • Within a full cloud, operations are streamlined among all teams — support, professional services and security — leading to less redundancy of tasks and greater overall efficiency
  • Cloud computing, which has been touted for its flexibility, reliability and security, has emerged as one of the few saving graces for businesses during this pandemic.
  • ...5 more annotations...
  • they're referring to a hybrid public-private model they've adopted to balance their concerns about security breaches with their desire to reap the benefits of running some enterprises through a public cloud vendor.
  • This transition to remote work on such a massive scale would not have been possible in the server-led infrastructure of 15 to 20 years ago.
  • Multiple providers can deliver different levels of services, leading to differing outcomes within cloud and on-premises operations.
  • Gartner Inc. predicted that through 2020, 95% of cloud security failures will be the customer's fault
  • According to the U.S. Bureau of Labor Statistics, from 2017 to 2018, only 29% of American workers could work from home.
  •  
    Since the start of the COVID-19 pandemic, there has been a massive surge to online conferencing. This conferencing would not be possible without the cloud. Moving forward this could be the way most work is done as some employers would prefer to have their employees work from home.
obrediajones

How Technology Can Help Hotel Facility Managers Reduce Maintenance Costs | - 0 views

  • From the time a guest makes a reservation, to the time they checkout and leave the facility, hotel executives want to ensure the experience is five-star. There are many factors in making a guest’s stay exemplary which the guest doesn’t even see: the HVAC system working to ensure optimal temperature, the plumber checking to make sure water pressure in each shower is just right, the cleaning staff ensuring each room is spotless.
  • Keeping facilities in top shape for guests takes careful planning, plenty of time and considerable funds. To cut operational costs, hotel facility managers can make some changes to increase sustainability, streamline processes and alleviate headaches for maintenance staff members.
  • There are some aspects of hospitality facility management regularly outsourced by hotels.
  • ...11 more annotations...
  • However, there are other services that may be better suited for an outside partner than regular staffers.
  • Oftentimes, when facility managers and on-staff technicians are busy doing things like lighting updates, furniture assembly or remodeling of any kind, they’re doing so on borrowed time.
  • By outsourcing more services – like construction services, HVAC services, electrical services, plumbing services and exterior services – overhead costs can be kept down, while more specialized service contractors provide quick, reliable care in both emergency situations and preventative, at a low rate.
  • While hotel management staff may be utilizing the latest technology to streamline services related to guest reservations and checkout, facility management staff may be missing out on opportunities to save with the use of technology.
  • When looking to technology to reduce costs, facility managers will want to select software solutions which fit their specific needs.
  • A computer-aided facility management (CAFM) system is another software facility managers can use.
  • Some solutions also offer a help desk, space planning, scheduling assistance and other features that can be used to manage nearly all aspects of facility management.
  • Computerized maintenance management systems (CMMS), for example, can assist with task scheduling, inventory management and work order management.
  • The right software depends on the size of the hotel and number of facilities and staffers. Consider purchasing software that can scale with the hotel if it grows.
  • Some money-saving initiatives require an up-front cost, and sustainable hotel features is one of them.
  • By taking aim at reducing facility management costs, hotel facility managers are showcasing their eagerness to make changes that will result in happier guests and a more satisfied staff.
  •  
    The article discusses how facility managers can reduce operational costs by outsourcing help, promoting sustainability, and using facility management technology. When outsourcing work and emergencies of HVAC, electrical, plumbing, or waste, a hotel can reduce overhead costs and free time for on-staff technicians to keep up with their scheduled up-keep activities. Investing in green products like occupancy sensors and LED lights and policies like linen reuse, helps hotels save money by including guests in their commitment of protecting the earth while reducing costs. Computerized maintenance management systems can greatly help with streamlining the scheduling, purchasing, inventory, and order management, which helps protect the hotel's assets and image.
  •  
    Author, Susan Daywitt, discusses the benefits of using computerized maintenance management systems (CMMS). Along with computer aided facility management systems (CAFM), to improve customer satisfaction and to reduce overhead costs. Daywitt also asserts CMMS and CAFM systems improve facilities managers' ability to manage inventory and work orders with greater efficiency.
Karyn

Innovative Technologies Helping Hotels Get More Eco-Friendly | Manet - Travel & Hos... - 1 views

  •  
    This article is about how technology or different practices can lead to cost benefits for hotels or resorts implementing new standards or eco-centric practices Not only are these great ideas from a public relations standpoint, as the public is more and more concerned with their "carbon footprint," and activities, these are great suggestions for how resorts and hotels can utilize technology to save money at the same time. It's a win-win, whereas, in former times we have been told to be "green," meant spending extra money and losing money in the end. Some of these ideas are about waste practices, some are about LED lightbulbs, some ideas are pretty basic ideas about waste practices. Some of these ideas are about energy-efficient technologies that can be implemented at resorts, and then also training staff to be more energy efficient as well. This is not just a technology idea, but a culture idea as well.
  •  
    Another simple reason I liked this article has to do with hotels either renovating or hotels being built. Or any venue for that matter. Hire architects that understand you want to "go green," be "self-sustainable" as much as possible. Having the architecture allow in more natural light, or work in such a way that reduces heating and cooling costs, as well as implementing free energy standards such as solar panels, may seem expensive, but reduce long term energy costs, can look amazing, and also draw guests. There have been great examples of this kind of architecture in recent years, and this is something the hospitality industry should definitely adopt. We work with guests and want to not only make them feel comfortable, but also impress them time and again. Implementing these types of changes in terms of starting small like this article suggests, and then aiming big...is something that definitely should be rolling around our minds nowadays. Not only that, but now with COVID19, we must find ways to ensure guests of cleanliness. So we have to issues to think about--green technology, and cleaning technology. Maybe blue light activation is something to consider.
blevi022

How is Point of Sale Software Changing in 2020? : Tech : Tech Times - 1 views

  • a retail POS system is like a Midas touch to your business; it enhances it and enhances it for good, adorning it with golden profits. 
  • The idea of POS software is simple. It excludes every chance of human errors and inconsistencies, holds back your company's loss, and increases the productivity of your checkout counter
  • It has been a high time since businesses have advanced from conventional cash registers and card swiping machines to cloud-based POS Systems. The very retail POS systems have proved to be a business bliss encouraging greater flexibility, brilliance, and control in business terms
  • ...9 more annotations...
  • Some restaurants which have adopted such highly technical software have observed some fine changes in their business sales. For instance, a restaurant adopted a cloud-based POS system; this allowed the restaurant owner to split bills, quickly scan the items they are searching for in the menu, track server performances and process online orders, train employees, look for trends, and build customer directories. This obviously led to positive results and increased their overall sales by 30 percent. 
  • here are a few ways you might want to behold to believe that POS systems have changed in 2020 for the better
  • Integrating The Transactions Into One Through Shared Commerce
  • A Step Towards Cashless Business Schemes: Mobile POS
  • With revolving time and turning generations, most customers prefer to make payments through their mobile wallets. The statistics suggest that by 2025, 75 percent of all transactions will be cashless, assuming the hyped popularity of mobile wallet systems. Therefore, looking upon such predictions requires the businesses to notch up their technical sides and promote cashless transactions.
  • POS Systems Have Advanced To Feature CRM
  • The featuring of CRM has tended to increase sales, boost revenue, and help the business outgrow itself. Where the previous form, if POS systems only tend to provide general and basic data insights regarding customer behavior, the new integrated POS with CRM gives more advanced and clear visions on customer insights.
  • POS Systems With The Mighty Powers of Big Data
  • The big data feature tends to provide you insights on how the performances of your business, how many deals you closed, and how many sales you made. It also analyzes how wl you are doing on an annual level. It accounts for your profits to compare each month, thereby making you aware whether your performance is improving or degrading.
  •  
    This article provides an overview of the ways POS systems are advancing and evolving in 2020. It goes on to explain the most important developments in POS.
jfuen093

The Applications of Environmental Technologies in Hotels: Discovery Service for FIU Lib... - 1 views

  • This article investigates
  • the use of environmental technologies in the hotel industry. Data was collected via a series of in-depth, semistructured interviews with hotel professionals. The research findings reveal that the environmental technologies most commonly used in the sampled were light-emitting diode lights, T5 fluorescent tubes, motion sensors, the key-card system, and water-cooled chillers
  • However, the escalating number of environmental laws and increasing pressures from the market have raised their environmental awareness. Many hotels and other hospitality businesses now implement environmental programs to save energy and water, reduce waste, and improve their environmental performance in response to increasing pressure from "green" customers, local government, business partners, and the shareholders of their holding companie
  • ...3 more annotations...
  • . Many hotels do not intend to take a lead in implementing new environmental technologies as hotel managers are not often well educated in these technologies, causing the hotel industry to lag behind in their us
  • Energy, water, and waste in the hotel industry
  • . Hoteliers can use technology in a number of ways, from taking guest reservations to saving energy and water in hotel guest rooms. Energy and water saving require environmental technologies. Examples of environmental technologies related to the hotel sector are a key-card system for energy saving, a centralized air conditioning system that can reset a guest-room's temperature to the hotel's established temperature when integrated with a building management system to save energy, and light-emitting diode (LED) lights and heat pumps. In addition, many advanced environmental technologies have entered the market such as solar heat pumps, solar control film, solar batteries, light pipes, energy efficient lighting, light sensors and dimmers (Chan, [17]), different types of food decomposers, and water-saving devices.
  •  
    This is an excellent, comprehensive article and research study that fully looks at environmental technology through interviews with hotel professionals. It has many specific examples of hotel environmental technologies. It also specifically looks at energy, water and waste in the hotel industry.
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