Burger King Tests Touchless Restaurant Design in Miami | Miami New Times - 0 views
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The coronavirus pandemic has compelled restaurants to change everything from interior design to menu options in order to keep up with safety requirements and consumer demand.
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prepares the fast-food chain for our "New Normal." With more people demanding outdoor dining and contactless transactions,
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we have plans to pilot one of these restaurants in Miami in 2021
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This article details the technological innovation that Burger King began in order to adapt to the changing food service climate during the covid 19 pandemic. The article also talks about how Burger King is utilizing unattended POS systems as well as contactless QR code systems to add to the ordering experience and make guests feel safe at their operation. The article details that at the time, these technological innovations were somewhat of an experimental trial, however now it is much more of the norm.