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Apple expands global recycling programs - Apple - 1 views

  • Apple will also be supporting the efforts of environmentally-focused non-profits Conservation International, SEE Foundation and The Recycling Partnership — expanding on its conservation and resource efficiency work from last year.
  • Today, Apple released its 2019 Environment report, which contains additional information on the company’s climate change solutions, including its recent announcement that 44 of its suppliers have committed to 100 percent renewable energy for their Apple production
    • jalipman
       
      Apple is working to cut down their carbon footprint in all facets further than just e waste.
  • Apple today also announced the opening of its Material Recovery Lab dedicated to discovering future recycling processes. The new 9,000-square-foot facility in Austin, Texas, will look for innovative solutions involving robotics and machine learning to improve on traditional methods like targeted disassembly, sorting and shredding. The Lab will work with Apple engineering teams as well as academia to address and propose solutions to today’s industry recycling challenges.
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  • Starting this year, aluminum recovered through the Apple Trade In program is being remelted into the enclosures for the MacBook Air.
    • jalipman
       
      The other question that comes from this information. While it is very good that they are doing this. Would they be doing it if they had the option to cheaply ship it off to china.
  • he company’s engineering of an aluminum alloy made from 100 percent recycled aluminum allows the new MacBook Air and Mac mini to have nearly half the carbon footprint of earlier models
  • Apple also uses 100 percent recycled tin in a key component of the main logic boards of 11 different products.
  • Once materials have been recovered from Daisy, they are recycled back into the manufacturing process. For cobalt, which is a key battery material, Apple sends iPhone batteries recovered by Daisy upstream in its supply chain. They are then combined with scrap from select manufacturing sites and, for the first time, cobalt recovered through this process is now being used to make brand-new Apple batteries — a true closed loop for this precious material.
    • jalipman
       
      Here they have closed the loop and allowed for them to not be taking away from our natural resources as was discussed in "the story of stuff" Shows apple is being environmentally conscious. Would be very interesting to see the ratio of how many phones they implement the old cobalt and how many are new.
  • Daisy is now able to disassemble 15 different iPhone models at the rate of 200 per hour, recovering even more important materials for re-use.
  • Apple’s vice president of Environment, Policy and Social Initiatives. “We work hard to design products that our customers can rely on for a long time. When it comes time to recycle them, we hope that the convenience and benefit of our programs will encourage everyone to bring in their old devices.”
    • jalipman
       
      This is very interesting considered apple has been known to create products that DO NOT last very long. Also it is surprising that this position within their company even exists.
  • In 2018, the company refurbished more than 7.8 million Apple devices and helped divert more than 48,000 metric tons of electronic waste from landfills. 
    • jalipman
       
      Apple clearly has been working to brand themselves as a green company. Since they are one of the main companies that quickly cycles through products and getting rid of your old one it is smart that they are now moving towards putting used products and materials back into the cycle for a second time.
  • Customers can also turn in their eligible devices to be recycled at any Apple Store or through apple.com as part of the Apple Trade In program.
  • pple today announced a major expansion of its recycling programs, quadrupling the number of locations US customers can send their iPhone to be disassembled by Daisy, its recycling robot.
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Apple iCloud: What it is, and What it Costs | PCWorld - 0 views

  • iCloud does not replace local storage on iPhones, iPads and iPod Touches
  • iCloud also remembers your device's settings, apps, home screen layouts, ring tones and text messages, so all of that information is available if you upgrade or replace your iPhone or iPad.
  • Third-party apps will be able to use iCloud as well
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  • Apple will provide 5 GB of iCloud storage for free, but iTunes music, apps, books and Photo Stream don't count against that total.
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    This article mainly talks about icloud basics and the cost of icloud. Icloud has lots of benefit for the customer who uses apple devices. Icloud do not replace local storage on iPhones, ipads and iPod touches. Icloud keep data in sync between any apple device and PC that you own. Every data are available across devices from Iphone to ipad. All the documents can be shared in any apple devices and people do not need e-mail or USB to store and transfer files. It brings lots of conveniences to the customers. Also, icould provide excellent backup function for customers. Another advantage of apple devices is that third party apps are able to use icloud as well. The cost of this service is not really expensive and apple will provide 5GB I cloud storage for free. Apple charges some extras money for additional storage, but it is not very expensive. Icloud will help apple not only enhance current market, but also can expand the future PC and other digital devices market. People who own multiple iOS devices will get the most out of iCloud, because it saves the hassle of manually transferring data between iPhones, iPads and so on. Therefore, more and more people will purchase apple devices in order to get the most out of icloud.
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hospitalitynU: Hotel Maintenance Management- hotel engineering - 0 views

  • Maintenance is a combination of actions carried out to retain an item/machine/equipment/system/plant in order to restore it to an acceptable working condition. The purpose of maintenance is to increase the system availability.
  • A. BUILDING & SYSTEM’S OPERATION • Continuous attention is required for operating the buildings effectively.
  • B. BUILDING MAINTANCE • A large number of basic activities need to be undertaken if the building is to preserve its initial appearance & function.
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  • C. MAINTENANCE OF GUESTROOMS, FURNISHINGS & FIXTURES- • These very visible features contribute to the overall experience either positively or negatively. • Proper maintenance of these is the direct responsibility of the department’s staff.
  • D. EQUIPMENT MAINTENANCE & REPAIR: • Astounding amount of equipment representing 30-40%of the initial investment in the property is installed in a modern hotel or motel in the guest room, public spaces, pools, kitchen , laundry etc.
  • E. BUDGETING & COST CONTROL • As approximately 11% of the total property budget is the responsibility of the engineering department, there is need for accurate budgeting & cost control.
  • F. SECURITY OR SAFETY MAINTENANCE • Security concerns involve physical assets of the property, employees & guests. Safety concerns involves the potential for personal injury to both employees & guests.
  • G. CONTRACTUAL & REGULATORY COMPLAINCE-  • The requirements of legal nature imposed on the property either directly or indirectly by the national, state & local authorities, trade unions & contractors are the responsibility of engineering department.
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    This article looks at hotel maintenance management from an engineering perspective, with some attention to I.T. It lays out and explains in detail requirements for successful operation and upkeep of a physical plant. For example, it discusses building maintenance, citing "roofing repair leakages, reproofing the entire building, taking care of building surfaces, pitting, & erosion of exterior surfaces," etc.
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As New Turnaround King, Is HP Better Than Apple? | Tech Buzz | TechNewsWorld - 2 views

  • In the cases of IBM, Apple and HP, the widely held beliefs that they couldn't be saved from their respective problems were false. IBM just needed someone to step in and make the hard decisions. Apple needed someone who understood the company well enough to fix it, and who had a vision. HP needed much the same.
  • HP may top Apple,
  • Companies tend to wax and wane. IBM was the king of tech in the 1980s, but in the 1990s it was the king of turnarounds, after almost going under but managing to come back from a negative brand equity.
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  • HP is the new turnaround king -- but is it better than Apple?
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    IBM, Apple, and HP are all major companies in computer hardware. While IBM used to be the major player, that position has been overtaken by Apple. HP, on the other hand, has had its ups and downs. This article discusses the possibility that HP will make a comeback. I was more intrigued with the fall of IBM and if it will come back. It is interesting to note how quickly things change in this industry. IBM has fallen, but will Apple follow suit? Apple, without its founder, may be in the position to fall if its I-phones fail to keep pace. I believe that Apple is about to become the next IBM, which is out-of-date and fails to keep up with the latest developments. I'm not sure if HP will replace Apple, but I think that without its founder it is likely to rapidly lose its current standing.
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Apple Corporate Social Responsibility (CSR) - Research-Methodology - 1 views

  • More than 1 million people work in Apple supplier facilities and as such, the company’s operations have considerable implications on the society.
  • the focus on CSR aspect of the business has increased to a considerable extent
  • In Oregon, USA, Apple partners with Bluestone Natural Farms to transform compostable materials generated onsite into rich organic material for use on the farm.
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  • The multinational technology company provided training courses to about 4 million people since 2008
  • In 2018, Apple removed five mineral suppliers from is supply chain for failing to pass or not being willing to participate in human rights audits
  • Safer Chemicals, Healthy Families awarded Apple an A+ rating for eliminating toxic chemicals in production for the 2nd time in a row in 2020.
  • The company reached equal pay to employees in 2016
  • Apple is often praised for its environmental records that include decrease of total power consumption of Apple products by 57%, introduction of Mac mini as the world’s most energy-efficient desktop computer and exceeding ENERGY STAR guidelines
  • Apple emerges as the only company that has been awarded with a Clean Energy Index of 100%, according to Greenpeace’s Clicking Clean Report.
  • The company currently powers 100% of its operations globally with 10% renewable energy
  • Apple used more than 1,2 billions of gallons of water in 2019. This include a small proportion of recycled water and temporary freshwater
  • Apple Park, a campus in Cupertino uses 75% recycled non-potable water. Apple campus in Austin, Texas, irrigates its drought-tolerant plants using a 600,000-gallon rainwater cistern.
  • Apple offers recycling programs in 99 percent of the countries it operates and the company has diverted more than 508 million pounds of electronic waste from landfills since 2008. Supplier sites committed to achieving zero waste increased by 53% in 2019. In 2016 the company introduced Liam, a line of robots that can disassemble an iPhone every 11 seconds and sort its high-quality components so they can be recycled,
  • Apple aims to contribute to transition up to 1 million acres of forest, across five southern provinces, into responsible management by 2020.
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    The articles list some of the methodologies Apple has been implementing over the last few years for its contribution to Corporate Social Responsibility.
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How Apple may have ended the retail point-of-sale data breach crisis - GeekWire - 0 views

  • The mag stripe technology in credit cards dates from the 1960s; the POS systems that process them are using technology from the 1990s (at best). By contrast, attackers are using 2010s technology. The POS infrastructure is just outgunned and it’s now its falling.
  • By including Apple Pay capabilities on all new iPhones moving forward, Apple has overnight solved one half of the bootstrapping problem.
  • In a single day, Apple may have changed how we pay for things for good, and helped us bring the retail POS data breach crisis to a close in the long term. And in so doing, they may have also saved all of us from the hassle of “chip and pin.”
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    As iPhone 6s begin shipping to pre-order purchasers tonight, this article is very timely for retailers everywhere. Apple already has the support of the big three credit card companies (Visa, Mastercard, and American Express) covering 83% of all credit cards out there. They also have buy in from a variety of companies including: Disney, Subway, McDonalds, Walgreens and many more. 220,000 stores are already ready to accept contactless payments . The system uses a combination of hardware, software and biometrics to keep the transactions secure. No actual card data ever leaves the phone. All transactions have unique codes and store personnel never get their hands on a card. Apple may have finally broken the code to making shopping easier and more secure.
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    Apple Pay is going to solve so many issues when it comes to security and fraud. By using biometrics it will be nearly impossible for people to use credit cards that are not theirs. Disney is already set up to start using Apple Pay and it will be so interesting to see how guests react to using this method of payment. Although we already use biometrics when guests enter the main entrance of our theme parks at Disney the idea of giving biometric information has not appealed to all of our guests. Biometrics are something many companies will be using in the future as an extra step in security and it will be essential that people adjust to this change.
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iPhone 5 Apple Announcement Roundup & Review | iOS Affairs - 1 views

  • iPhone 5 Apple Announcement Roundup & Review
  • the iPhone 5 was announced. The
  • The screen will now be 4 inches
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  • 18% thinner
  • 20% lighter.
  • That means that your eye
  • literally cannot distinguish one pixel from another.
  • there will be a 5th row of icons
  • 44% more color saturation
  • The A6 chip is 2 times faster than the A5 chip running the new iPad and the iPhone 4S.
  • 2 times faster graphics.
  • chip that is 22% smaller than the A5,
  • Apple has added LTE
  • It is an 8mp camera
  • the hybrid IR filter, 5-element lens, and f/24 aperature.
  • will snap photos 40% quicker than the iPhone 4S does
  • Video shot with iSight is 1080p with improved stability and face detection.
  • use FaceTime over cellular networks, 3 integrated microphones for better audio, and wideband audio.
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    Apple has made an announcement regarding the release of the iPhone 5 this Friday September 15.  How does this affect hospitality?  With all of the enhancements that apple has pressed forward with this new iPhone, hospitality will feel pressure to adapt and change with the times and you nailed it, they will have to continue to buy new tech.  If apple is able to make their iPhone 18% thinner and 20% lighter while making it larger and more durable, the hospitality industry will have to respond in their own tech.  Also, this new technology enables hospitality firms to direct their efforts more effectively with better tech.
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Fragmentation nixed a Cisco-Android network partnership | ITworld - 0 views

  • Cisco has a partnership that makes Apple devices work better, but it tried Android first
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    Cisco systems, one of the worlds leading multinational technology companies, partnered with Apple to provide users a seamless experience when it comes to work related applications. The Cisco-Apple partnership occurred in 2015, however Cisco recently released that they originally tried to partner with Android. Why did the collaboration go sour? Well Android has multiple manufactures and an open source OS, meaning that the Cisco had to approach each in order to solidify the use of there network. The company didn't have enough resources to do so, so they ventured to Apple, who fully controls its systems and new releases. The integration and use of Cisco network allows Apple users to do things like "shift voice calls from carriers to wireless LAN without losing things like call logging for compliance".
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    There are several advantages to utilizing Apple systems and partnering with the, As you mentioned, they control their systems and new releases. They are also have more users than other systems for their mobile devices. This was a very smart decision by Cisco to drive their business.
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The smart card: Apple Pay competitor or simple stopgap? - CNET - 0 views

  • Paying with a Stratos may not be as seamless as holding your iPhone near the register and using Apple Pay. Apple's mobile payments service lets iPhone 6 and iPhone 6 Plus owners use their smartphones and their fingerprints to charge purchases to their credit cards just by holding their iPhone near a terminal. And while technologists rejoice at Apple Pay's security, only 6 percent of iPhone 6 and iPhone 6 Plus owners used Apple Pay as of March, according to market researcher InfoScout.
  • ow so-called smart cards like Stratos, Coin, Plastc and Swyp have come on the scene. When coupled with a smartphone app, these devices -- which cost around $100 -- let users store and toggle among different payment cards on the fly. Cards are scanned in using a small card reader and managed with a smartphone app.
  • It would be awesome if every single merchant took Apple Pay," he said. But that's not the reality. "It's kind of crazy that we're in 2015 and we're still paying with cash and plastic, and we have a computer in our pocket." Until the computers in our pocket become the main way to pay, he has a Coin card.
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  • If you have a chip in your card, the POS system is going to prompt you to put your card in the [chip] slot," Mulpuru said. That becomes a problem with products like Stratos, which do not contain chips. That means you'll still need to carry around a backup card.
  • By October 2015, merchants that haven't upgraded their terminals to accept the new cards will be the ones liable for fraud, not the credit card companies. The result: we'll start to see many more EMV-ready point-of-sale (POS) systems.
  • What's more, Stratos, Coin and their rivals don't directly store credit or debit card information unencrypted -- and only transmit sensitive data from your smartphone. That makes devices inherently more secure than the standard magnetic stripe credit card. There are also options to deactivate the card if it loses communication with your phone
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    I was listening to the news over the week end and was intrigued about a story on a new smart card that would one day take the place of all of our credit cards. My mind started reeling and could not grasp the concept especially with technology and hackers in the forefront of any credit card online usage. I read this article several times and it helped me understand the simplicity of this card and also the fact that your credit/debit account numbers are not stored on the card just a chip then the consumer either uses a PIN number or signature as authorization for payment. Fingerprint technology will be added in the future, which will bring about an evolution into the use of the Smart Card.
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Why Apple Pay Could Finally Get Us To Shop With Our Phones - 1 views

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    The geniuses over at Apple may have finally broken the code (so to speak) on secure transactions and electronic data interchange. Under their new Apple Pay program, arriving with the iPhone 6 in 10 days, users can pay for their transactions with a touch of their finger on their own phone. A unique transaction ID is created for each use, meaning the card data (secured by hardware, software AND biometrics on the phone) never leaves your hand, but the bank and the vendor conduct a highly secure transaction. Apple is launching with support for 83% of credit cards in use and a host of vendors who are ready to accept your digital transfer. Noticeably absent from the list was the world's largest retailer, Walmart. However, if Apples gambit is successful (as the majority of them are), Walmart would be crazy not to follow suit. I would gladly forego a few more things in my pockets if I can still have instant access to the same transaction power from my phone.
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Apple fined for slowing down old iPhones - BBC News - 0 views

  • Apple has been fined 25 million euros (£21m, $27m) for deliberately slowing down older iPhone models without making it clear to consumers.
  • Apple said in a statement that it had resolved the issue with the watchdog.
    • kburn039
       
      Apple's solution to prevent it happening again
  • Many customers had long suspected that Apple slowed down older iPhones to encourage people to upgrade when a new one was released.
    • kburn039
       
      Tarnishing great technology to generate more revenue.
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  • It said the lithium-ion batteries in the devices became less capable of supplying peak current demands, as they aged over time.
    • kburn039
       
      Apple says the batteries in iPhone's just does not last as long as imagined.
  • Apple "committed the crime of deceptive commercial practice by omission" and had agreed to pay the fine.
    • kburn039
       
      Apple agreed to a settlement as this was discovered.
  • es. Since Apple confirmed the practice in 2017
    • kburn039
       
      It has been proven that Apple slows down technology in order to have customers come back to spend more money.
  • "The effects of performance management on these newer models may be less noticeable due to their more advanced hardware and software design," Apple said.
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Enhancing Hospitality Sustainability through Technology - A/O PropTech - 0 views

  • Increasing consumer sentiment and corporate social responsibility towards sustainability are pushing for the industry to adapt.
  • Through the use of systems such as Install solar photovoltaic (PV) systems or combined heat and power (CHP) fuel cells for onsite energy generation, hotels can reduce dependence on fossil fuel sources as well as utility costs.
  • Another impressive example is the Hilton of Fort Lauderdale hotel that has combined green power and design through the installation of six wind turbines which now sit proudly on the roof of the hotel.
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  • Opting for tech-enabled energy management is also cost-efficient. The use of sensors can lead to savings of 30-50% on lighting costs.
  • Additionally, sensors can detect if a guest has left the room and adjust the heating, accordingly, turn off lights, and even notify the cleaning staff that a room is ready to be cleaned.
  • Food waste management technology 
  • Operational platforms could be used to gather data around food preferences to allow kitchens to propose more tailor-made menus.
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    I remember when we used to stay in hotels when they started being greener by suggesting their hotel guests to reuse towels and only put them on the floor if they wished for them to be replaced. In today's world with so much technology hotels can be more successful at being eco friendly. This is a must because consumers are wanting to see hotels implement more impactful eco-friendly efforts. The article talks about how hotels are making the switch by renewable energy production, smart energy management and food waste management technology. These are just some ways that hotels have started using to improve sustainable practices with use of technology.
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Do travel companies need to revisit mobile security choices for staff? | Tnooz - 0 views

  • large target on Android’s back because of it’s leading global market share position.
  • security was what made Blackberry the darling of IT departments everywhere.
  • Security, and the desire to penetrate corporate accounts, is also what is driving Samsung’s Knox platform,
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  • Apple holds 58% share of enterprise mobile deployments.
  • Transportation was one of the few industries where Android had the majority share.
  • American Airlines is one of the most aggressive companies in the use of tablets for its workforce
  • Samsung’s SAFE – Samsung for Enterprise – platform (which incorporates Knox) was a key reason in their decision:
  • Apple devices, while targeted about 100x less frequently than Android devices, are not immune.
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    This article talks about secure technology measures for the travel industry. The myth that Apple iOS devices are not infected with viruses is a total lie. But what is true is that Android devices are much more susceptible to malware attacks than Apple iOS devices. The big boss of security "for years…was what made Blackberry the darling of IT departments everywhere." But now what has driven new markets especially transportation is the increasing use of Android devices. American Airlines uses thousands of Android Galaxy Notes for flight attendants and in-flight entertainment devices for passengers as well as those used by the maintenance crew. Samsung's SAFE platform was a key reason the company was influenced to go through with the product because of a security issue. It's important to remember that not one device is immune and to explore an innovative and secure option when picking a device.
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Our E-Waste Problem Is Ridiculous, and Gadget Makers Aren't Helping | WIRED - 1 views

  • Oh sure, many companies have green initiatives. Apple in particular has made notable, documented efforts to reduce its carbon footprint, powering a majority of its retail stores and data centers with renewable energy, developing more efficient packaging design, and designing products that use less power than their predecessors. But if your products are going to be tossed out in a year, none of that is particularly brag-worthy. That’s a tremendous amount of wasted resources.
  • In the past, computers were designed to be relatively easy to disassemble, like HP’s towers and older versions of the Mac Mini. You could swap out dead parts and batteries, add more memory if it got sluggish, even replace a motherboard. But in the mid-2000s, things started to change. Apple introduced the ultra-thin, ultra-light MacBook Air and the industry enthusiastically followed with heaping helpings of devices that, while slim, were very difficult to repair due to the construction compromises required to achieve that svelte profile. Smartphones and tablets followed with an even faster purchasing and chucking cycle.
  • Therefore, the easier it is to disassemble something, the more likely it is to be worth someone’s time to recycle it. And that’s where issues arise
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  • “The big problem the electronics industry is facing as a whole is products are getting lighter and lighter,” iFixit’s Kyle Wiens said. “This is great for consumers but a nightmare for recyclers.” Smaller, lighter products can be tricky to take apart, and yield a lower volume of raw materials.
  • Glue and adhesives are a common hurdle. Products like the iPad and Microsoft Surface achieve a slim form factor by using “a metric duckload of adhesive,” as Wiens once put it, particularly to keep the battery in place. All that glue must be removed before any recyclable material can be melted down. And battery recycling is risky endeavorin the best of circumstances—under the right conditions, a damaged battery can cause a fiery explosion. Tack onto that the need to painstakingly pry a battery from its glue-smeared lodging and you’ve got a delicate task indeed. For items with a lot of glue, like a tablet display, Sims Recycling Solutions heats the glue, then uses suction cups to apply pressure across the glass so it can be removed without cracking. Other things that can make a product more challenging to recycle include the number of screws (particularly non-standard screws), the inclusion of hazardous materials like mercury (which is declining, due to the rising popularity of LEDs instead of bulbs), large amounts of glass, and plastics. Waterproof and tightly sealed products also are more arduous to deal with.
  • As we rush headlong into a world in which we’re disposing of more and more gadgets each year, making them easily recyclable should be a growing priority of device makers. Just as display size, processor speed and energy efficiency are marketing points, so too should recyclability.
  • David Thompson, Panasonic’s head of environmental affairs, says the standardization of screws and plastic resin materials, not thermally setting screws in plastic, and minimizing the use of glue will boost recycling efforts, as will designing products for easier disassembly. Would consumers really decry, or even notice, these changes? Probably not. But such changes could require concessions to slim dimensions and light weight. And for manufacturers, increased standardization may mean fewer distinctions between competing products. Take a plastic smartphone housing: Currently there are hundreds of variations (soft touch, textures, and metallic colors, to name a few). Standardization could limit that very marketable variety. Even so, some products are embracing such ideals. Dell won The Institute for Scrap Recycling Industries 2014 Design for Recycling award for the Latitude 10 and XPS 10 tablets and Latitude E7240 notebook. Aside making its products cheap and easy to recycle, Dell has used nearly 8 million pounds of recycled plastic in its desktop and display production. And it is not alone.
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    I found an interesting article about how the big computer companies can recycle the computers. This can solve some of the main problem about the recycling. The article is referring to idea that computers may become bigger size but easier to recycle. In other words we might wanna make a step back in the past, when we was able to just replace one detail from the computer instead of throwing it away.
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Apple Point-of-Sale Upgrade Signals Better Security, NFC Access - 0 views

  • EasyPay mobile point-of-sale (POS) system
  • the company has taken a pre-emptive strike to ensure the security of customer credit card transactions and prepare for the future possibility of contact-less credit card purchases
  • the device accepts chip-and-pin (EMV) cards, which offer the current maximum level of account security.
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  • NFC-equipped smartphone might be tapped to exchange information with the EasyPay device.
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    This article introduces the upgrade to the EasyPay mobile POS system used in the US by Apple. The company has improved it's POS system by choosing to use new hardware (the iPhone 5s) and enhancing the hardware with a hard shell, accepting chip-and-pin (EMV) cards as well as a pin pad, and a Near Field Communications (NFC) feature in which smart phones may exchange information with the EasyPay. The article also talks about the future of chip-and-pin cards, Visa and MasterCard may be forced to begin using chip-and-pin cards by October of 2015. There is also talks of Apple including NFC features in their phones making it easier for guests to pay, share pictures and documents. 
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Future of Hospitality with Artificial Intelligence. - Artificial Intelligence + - 0 views

  • hospitality industry has been among the industry’s hit hardest by the coronavirus pandemic over the past two years
  • AI is the future of hospitality
  • The researchers foresee a 10% compound annual growth rate (CAGR) over the course of their forecast period from 2021 to 2026. 
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  • As customers prefer limited human interaction to minimize transmission of the coronavirus, AI is the best alternative.
  • Personalization  Occupancy and Room Optimization  Booking and Staff Interaction  Updates and Maintenance  Reputation Management
  • But as the concierge retired or moved on to another job, the information required to deliver this personal touch would often be lost. 
  • No matter how friendly the staff is, waiting is annoying.
  • AI-driven check-in counters that use facial recognition to greet you by name and take you through the check-in process faster. 
  • Hotels dealing with international guests no longer need to struggle with translations. Instead,
  • AI-driven software not only produces numbers but also shows trends.
  • That means, as a manager you receive an accurate prediction of when occupancy is likely to drop.
  • Chatbots are the ideal tool to deliver a personalized answer in a timely manner.
  • Combine that with AI’s language translation capability, and you will also avoid misunderstandings which t
  • hen lead to awkward situations later on
  • It may not seem obvious, but according to UCLA housekeeping staff has one of the highest injury rates not only in the hospitality industry but in the entire private sector.
  • , but AI can also analyze the tone of the conversation. As a result, it can function as a type of early warning system, letting you know when there are critical comments you need to address.
  • At the same time, when your bots find positive comments, they can reply by thanking the customer for those comments whilst at the same time referencing those in your database
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    This article addresses the future of AI in hospitality. It starts by addressing COVID 19 and how this affected AI in the hotel industry. They then go on to talk about all the benefits that AI can bring. One thing I learned form this article that i didn't know was that housekeeping has the highest rate of injury in the hospitality industry. I was shocked to learn this.
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Green Computing | University of Puget Sound - 0 views

  • Technology Services (TS) supports sustainability in several ways. Examples include: Purchasing from Environmentally Committed Companies Participating in Electronic Recycling Programs Deploying Virtual Technologies Limiting Printing and Recycling Paper
  • Responsible handling of electronic equipment is critical in order to minimize the university’s impact on the environment. TS purchases campus computers from Dell and Apple.
  • Dell also banned the export of their electronic waste to developing nations. They offer a strong trade-in program for used equipment. Dell focuses in every way on being environmentally and ethically responsible corporate stewards.
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  • Dell supported a multi-stakeholder group in developing the Electronics Products Environmental Assessment Tool (EPEAT). All Dell computers purchased by the university meet the EPEAT standard
  • Outdated Apple equipment is processed through Apple’s Trade-In Program, often for purchase credit. Apple either refurbishes the equipment or recycles it in an environmentally safe manner.
  • All electronic waste on the Puget Sound campus is recycled in one of the following ways:
  • Apple focuses on a comprehensive strategy for their machines, with specific goals for each phase of product development, use, and disposal. Every computer Apple sells has earned the highest rating of EPEAT Gold.
  • Other outdated equipment is processed through the university’s recycling partner, GreenPC Electronic Recycling. Such equipment is then refurbished and resold to other users.
  • By employing virtualization technology for servers and desktops, Technology Services promotes sustainability while also improving services!
  • Through PrintGreen, instituted in Fall 2012, students were allotted 750 free prints each semester - an amount that the majority of students did not exceed based on past usage records.
  • The ultimate goal of PrintGreen is to provide students with better information on the environmental impact of their printing and to promote the sustainable use of campus resources.
  • Recycling bins are placed prominently in all computing labs, Print & Copy Services, and TS offices.
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    This article talks about what the University of Puget Sound in Tacoma, WA is doing regarding green computing on campus and how their students can also get involved.
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Debuts An iPad Point-Of-Sale In A Box | TechCrunch - 0 views

  • Revel Systems, an iPad point-of-sale company backed by $3.7 million in funding
  • Revel Router,” as the device is being called, is an Apple-certified “made for iPad” technology that allows shops to run their POS through an Apple iPad.
  • the system forgoes the need for an ISP-provided Internet connection in order to work – the whole thing can run off the iPad’s 3G or 4G
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  • company is selling the device as a package deal including an iPad, the router, peripherals, and POS software
  • a restaurant owner or retail owner doesn’t even know when the Internet goes out,” she says.”This is the biggest problem in these establishments, and it’s our biggest support headache
  • around 300 locations have the system installed
  • The way the system works involves proprietary hardware and a patent-pending wireless protocol
  • system isn’t really designed for mobility, but rather aims to replace the existing, stationary set-ups at the point-of-sale
  • starting package is $3,330 and includes an iPad, cash box, printer, credit card swiper, the router, and the software license
  • two support packages – email and online ticketing support for $100/month or per terminal fee that’s available 24/7.
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    Revel Systems is an iPad point of sale company that is backed by $3.7 million in funding. The Revel Router is an Apple certified made for iPad technology that allows shops to run their POS through an Apple iPad. The company is selling the device as a package deal which includes an iPad, the routerm peripherals and the POS software. Currently there are 300 locations installed. Revel CEO Lisa Falzone says that a restaurant owner or retail owner doesnt even know when the internet goes out and with the iPad being on either 3G or 4G connectivity this problem will not exist. Also the need for intenret is eliminated due to the iPad. The system isnt really designed for mobility but rather it aims to replace the existing, stationary setups at the point of sale. The starting package is $3,330 and includes an iPad, cash box, printer, credit card swiper, the router, and the software license. The company offers two support pacakges and meail and online ticketing support for $100/month or per terminal fee thats available 24/7. The use of the iPad will make it easier for an establishment that is just starting out. Rather than running wires and installing internet, the use of the iPad will give the same functionality that a regualr touchscreen POS can bring. The amount of downtime due to internet failure is virtually non existent and the cost is at a very affordable price for any restaurant..
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E-Commerce News: Ghost of Christmas Past Haunts Amazon - 0 views

  • Amazon's net income was US$177 million, or 38 cents per share, a 57 percent percent drop from a year ago.
  • Sales for the three months before Dec. 31 came out to $17.4 billion, lower than Wall Street expected over the traditionally busy holiday season.
  • Flooding in Thailand slowed down production for many tech companies this year
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  • The company used more third-party vendors than usual, which helps margins but cuts down drastically in revenue.
  • The world's largest online retailer has also been using promotions such as the Amazon Prime program, where customers can pay $79 a year to receive unlimited two-day shipping. The offer draws customers to the site, but over a busy holiday season, the shipping costs hit the retailer hard.
  • lower demand than it expected for video game sales and European currency fluctuations
  • A lot of people underestimate the profit of the e-book. You don't have to pay money for delivering or printing, so you can get tremendous revenue,"
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    In Amazon's last quarter, net income dropped by 57 percent from a year ago. Sales for the three months before December 31 came out to $17.4 billion, lower than Wall Street expected over the traditionally busy holidy season. It is predicted that for the next quarter outlook, there could be anywhere from a gain of $100 million to a loss of $200 million. While Amazon continues to profit in sales of its best selling Kindle devices, there were a variety of factors that contirbuted to its losses. The flooding in Thailand slowed down production for many tech companies. Third-party sellers (which give a 13% commission to Amazon as oppsoed to 100% commission when Amazon sells themselves) were used more than usual. Promotions such as the Amazon Prime program which allows the customer to pay a fixed rate and get umlimited two-day shipping hurt the retailer hard over the busy holiday season with shipping costs. Other reasons were lower demand for skimwords
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Apple wants to change the way you spend money - 0 views

shared by haelidenton on 21 Sep 14 - No Cached
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    Apple has created momentum for POS enhanced technology with it's announcement of the new Apple Pay platform. No longer will customers need to search wallets or purses for cash or credit cards to buy products, no longer will customers wait for and sign receipts. This new e-wallet tech will allow users to make fast transactions using their Apple smart phone. Major retail establishments such as McDonalds have signed on to promote and provide the necessary catalyst to make this technology mainstream. The benefits are very clear, with the increased transactional speeds promoting better customer service and also increased throughput at the retail counter. And this will also enable smaller companies enhance their profitability by utilizing such an easy purchase platform. How does this new tech work? Very simply, it users "near-field communication technology or NFC, which allows for the transfer of small amounts of data between two devices held closely to one another." Just tap your iPhone to the terminal and the transaction is complete. The concern for data security still exists, however "Industry experts will be watching as customers road-test Apple Pay." Apple Pay and similar products from Apple's competitors are the future. Businesses that embrace this technology will be in the enviable position to cater to tech-savvy customers and will see increased revenue as a result.
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