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This article about the IDeas Revenue Solution Systems which will enable hotel managers to effectively manage pricing with just few clicks. It is the leading provider of the pricing and revenue management software for the hospitality industry. Now they have come up with its own pricing system which will enable the managers to seek revenue growth in their budget. This software is specifically designed for the clients who face tough competition from the dynamic service markets, with other brands deploying the revenue management systems, it has become difficult to compete. This software is scheduled to be released in the other half of this year and the benefits include, forecasting occupancy, set room rates and make competitive pricing decisions. It is a simplified system which requires minimum training and interaction to learn and operate. This will further help in increase in revenue, can be used by busy managers with just few clicks, it gives room for improvement to enhance guest satisfaction. On the other hand it has minimal upfront costs and with positive outcomes and very little risk. this will also help the limited service hotels to compete with the current and prospective hotel owners with this simplified pricing capability. It is interesting to see how IT has evolved into the hospitality industry by providing the best possible systems, software's to compete in this results driven industry, where a company can fall behind any minute with the pace at which the support systems have taken the reliability for lifting the revenue, in order to invest more and attract more customers.

This article indicates that there are three majors shaping our world between now and 2020. Those are the cloud, mobility, and Cellular Offload. We should determine the major trends, and then invest in solutions that align with those trends. Interestingly, it is mentioned some insights provide clues as which investments will be future proof to and witch will be risks. From hospitality perspective, equipment and maintenance performed by on-site or locally based staff, which is great for all owners. Also, It can be seen that the cloud allows investors to make big investments in its service.

This article introduced three major trends that we think will shape our world between now and 2020. The author thought one of the biggest challenges for any technology executive is predicting the landscape of toolsets and IT infrastructure that will be available in the future. The correct choice can last at least 10 years and there are three major trends, cloud, mobility and cellular offload. For cloud, the author thought it is good for hospitality. It holds the promise of relieving the hotel owner of responsibility for managing the operation and integration of premise-based systems, with associated costs for deployment, equipment and maintenance performed by on-site or locally based staff. Also, the author thought the mobility creates both opportunity and challenge. It can be used to both define new service models and revenue streams, and to improve existing ones. Today's challenge is that mobility requires massive investment in wireless infrastructure and bandwidth .Finally, the author thought as it is far cheaper for a cellular carrier to build or fund a Wi-Fi network, than to install an additional cell tower and/or buy additional spectrum, it is good news for hotels. It means that cellular companies have an economic reason to help fund hotel Wi-Fi networks.

The event planning virtual software allows everything that you gather to be in one place. The article states "Event planning software takes important aspects of an event and keeps them all in one place for easy access". Event planning can be very challenging, because you have different information stored in different places; but with this virtual software it provides calendar, contact lists, online registration and your to do list all in one place. The software is available for a trial, before purchased; so that you can test it and see if it's in your liking. The article discusses other companies that provide similar services as the virtual event planning software. The websites that they mentioned are Eventpro-planner.com, Eventbrite.com and Punchbowl.com. The Eventbrite website, helps you to manage events; which also provides you with live attendees. They also provide marketing tools for your event like e-mail and social media marketing. Punchbowl.com is a website that offers event planning services for free. Some of the services are: invitations, accept RSVPs, manage your to do list, and it even accept guest contribution in monitory founds for your event. With all these software development, and the fact that they are virtual; this create a new entity to the event planning world.

This kind of software sounds really good. It can imitate to hold an event in details. It gives these options which also remind a planner of something important things. And also I can test it before purchased, I think this is good, cause some software actually does not fit for you, and you realize that after purchasing and using it.

"TSR is an enterprise grade restaurant point of sale solution that helps you provide exceptional customer service and efficiently manage your operations."

This article introduced the importance of e-marketing in today's internet time and in the future. This kind of marketing is growing rapidly. Including the use of portal marketing, mobile app, mobile websites, and so on. The author was from India. He said online marketing will grow dynamically in India, especially in hospitality industry. I think it's not only for India, for the developed countries, a media plan for any service industry product has online e-marketing as the first channel to reach the target audience.

Essentially with the progress of the technology the hotel industry as we knew it 10 years ago is going to change drastically in the next couple of years. That is the case for telephones as well, eventually, it will be an ammenity no longer need it. Telephones used to be an excellent plus for a hotel back on 1986 when the first in room telephone was introduced. It was a sensation and only the most luxurious hotels will have it. Now days the use of cell phone and furthermore , smart phones had change the game of communication. On the other hand there are some major throbacks to replacing in-room telephones since a major component of the hospitality industry is to be able to offer a customer service such as in room services, status updates or simply to have someone just to make sure is all ok. Definitely with time this necessity will shift to enable smart phone to replace it. For now it seems far but we all can feel we are on the verge of it.

StayNTouch which is a mobile hotel PMS technology provider, is partnering with Ruby Hospitality. The owner, Jerry Dicker, chose StayNTouch because it fits in with their mission to deliver a unique high quality product with amazing service at a great value as well as their commitment on forward-thinking innovation.

This article brings us main issues about PMS. When it comes to the operation efficiency, time is nevertheless valuable. Then on the top of the head, calling for new technology which can operates smoothly would be very important. The author brought out the detailed reasons why we need PMS tools. Firstly, high turnover needs PMS tools that make onboarding easy. Secondly, to support the team with ultimate ease-of-use would not only make hoteliers enable fast implementation, support ongoing adoption, but also allow staff enhance customer services to a large extent. At last, the author conclude few essential factors to choose PMS system: instinctual and easy to learn; speed; quick implementation and setup; mobile and cloud access; easy integrations; reliability without disruptions.

Great article! Training (and re-training) is such a large investment of labor. It is particular difficult for properties located in destinations that tend to have seasonal staff. Every year at least once a year, we have to go through a time-intensive on boarding process that is a big investment for a smaller property. It also keeps us from making some staffing choices because of the difficulty in getting a replacement shift ready. Thanks for sharing!

I found this article incredibly interesting, as it is an interview with the co-founder of eMenu, Alexandru. He speaks about how he thought up the idea of eMenu, when he was at a restaurant trying to pay the bill, but after five minutes of trying to call the server and being ignored, he got annoyed; and believed there was a way to fix this. Additionally, he makes great points about why the eMenu is so efficient, such as it being technology based, it is very popular amongst Millennials. He also makes the great point of it being on a tech system, it allows restaurants to have the menu in several language options more conveniently. As well as, it being flexible enough to make changes, such as newly added plates, without needing to reprint several new menus. He then goes on to say, he now looks forward to bringing this technology into the hotel industry, where room service menus can now be available from the TV, rather than in a "small wasted paper menu." All in all, I believe Alexandru makes some very valid points as to why the eMenu should be considered in many aspects of the hospitality industry. 

The article I chose was about Halogen Performance, which was about software that helps links employee goals to any of the organization goal that they may support. I learned from this article that managers get a dashboard and report that will him them know every employee progress. This software allows suppliers to provide feedback and also employees can see the feedback that the managers leave for them. This also allows employees and managers to discuss expectation and also to meet on a regular basic. This software allows managers to learn a lot about HR, which is great.

There is a new trend of diners opting to pre-order food through their mobile app and go themselves to pick up the food. This allows them to lower the cost by not having to pay delivery fee, and service charge. It also allows for the food to be more consistent and give them the flexibility to eat wherever the customer prefers either in the restaurant or out. About 20% of diners are using the pre-order option (32% millennials), however only 26% of establishments have the mobile POS technology but 59% of restaurants surveyed plan to add in the next year. About 18% of restaurants have technology allowing customers to order at the table, however 52% said they will add this in the next 2 years. Restaurants are starting to react to the trend from consumers where 53% of millennials mention that the restaurant they choose will base on the digital technology they have including online menu, read reviews, look at Instagram pics, and post their own.

The articles talks about trends in Point of Sale systems, with new software and devices that offers more options such as mobile use, customer preference tracing, and table management.

This article talks about how Oracle has hired a new CEO who is trying to grow their hotel property management system (PMS). It currently has a 16% share of available hotel rooms globally. However, the article talks about how Oracle is facing competitors who are adopting cloud-based services with subscription models. Oracle is hesitant to do so because company executives believe that it will affect their hardware sales and upfront license fees. Oracle's customers also complain about the lack of integrating ability of their programs with other existing programs. The CEO says it is a priority that they improve on this but denies that there is a prevalent existing problem. The article talks about one of their competitors, Protel, which is actively using the cloud in its programs. Protel has become very popular because its open to integrating the cloud in their systems, along with other start-ups that have been successful as well. The CEO seems determined to defend the company and not admit it's defects. He won't even say he's turning the company around. He simply says that he is continuing to implement the same priorities that Oracle had before. This seems a little ignorant. But it was cool to examine how PMS systems with cloud integration have become increasingly popular in the hospitality industry.

This article explains how due to Covid-19 more and more companies for developing and investing in contactless technology for customer experience.

In this article, Donald Fomby discusses the Pros and Cons in the Hospitality Industry by giving great examples of AI being used in the industry today.

Overall, the hospitality industry has seen tremendous growth over the year. However, utilizing these new software systems and their easy updating features can benefit these hotel properties in a major effective way. These features allows staff members to monitor, easily adjust and plan lower costs, and monitor social media marketing for future hoteliers.

When I was looking through the news, I knew that hotel software would have positive influences based on costs. They are enhanced with developed tools. I like the view that hotel software would take more trends within account retrieving and customers opinions. I think no matter what happened hotel software should be valid for hotel owners to hire. It is innovative. Furthermore, I would make assumptions about estimated future processing. It should be risk free to keep an example while hazardous events happened. It probably costs more like hurricane is running thorough for a hotel. Whether should they run a PMS and RMS are good reasons to concerning about more clients. Whether the chopsticks could be electronic one to apply for a utensil is a wondering. The conclusion I think is a must that I like the article about hotel software.

This article highlights the different aspects that e-commerce brings to society. It highlights the many ways that e-commerce has affected the Hospitality Industry and the things that can be done about it, and it also highlights the economical and political impact that e-commerce might have on the future of our society (especially the hospitality industry).

Robots became very relevant and significant with the rise of Covid-19. There was an increased demand outside of the hospital sector and in industries such as hospitality. While many are "germ-zapping Roombas" others offer things like concierge services. Covid-19 made "cleanliness a luxury". However, the cost has always been a factor and can be "upwards of $125,000" for one disinfecting robot. The market is looking to grow by more than "$5.5 billion by 2027 for UV disinfecting robots" alone. While some countries like Japan have used Robots for a while, it hasn't always been successful, but it is now becoming a norm in the industry to obtain them for service. Some makers say that robots are meant to "work beside people rather than replace them." Some researchers say that large cities like Vegas are at risk of jobs being automated at more than 60% in the Hospitality sector. This could wreak havoc on employment and harm those that are most vulnerable those living in poverty or just above and women of color. Those in official positions with the government do not take the threat of automation as seriously as they should when it comes to sectors that rely heavily on employing many people but are turning toward automation. I definitely viewed an uptick in the use of a variety of technologies to he;p clean and sanitize buildings. While I never came across a robot, I know that there was an emphasis on various low-tech devices to help clean. I think while there are certainly positive outcomes of using robots in service-oriented positions within the hospitality sector, I dare say we should be concerned if we start using them more than people. And while the Pandemic certainly helped push us towards accepting technology in day-to-day and in work, it shouldn't be the end all. I would like to further read as to why Henna Na Hotel in Japan had such a disappointing result from their all-robot hotel. I think it could shed some light on the do's and don'ts of robot usage.

I really enjoyed reading this article. It gave lots of insight for the future of AI. I actually came across a website called chai.ml which is an online chatbot. You can talk to literally any kind of chatbot. From ones that make itineraries for you for wherever you go, to ones who want to experience a breakup situation. Its pretty neat but also really weird. I can for-see jobs being lost after playing around with that website.

PCI DSS compliance to privacy to data security

The problem of the security in the internet is always risky for companies. Even though the customer trust the companies, but acctually, the companies sell your information without ask you if you want to share your information. For me, the organization for keeping the customers' information secured is useful and make sense, but I don't believe any companies want to pay for such service. They want to get income through selling the customers' information to other for comercial using. However, if the government make policy and establish law for protecting the customers information, it will be different. I think it will become a trend to promote.