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marylauren1717

Aptech BI, Accounting, and Forecasting Systems Selected by 4 Hotel Companies - 0 views

  • Aptech is the only provider of a fully integrated enterprise accounting, business intelligence, and planning hotel software suite to the hospitality industry. Its solutions enable quick, accurate decision-making and the ability to be proactive operationally and financially.
  • "A growing number of single and multi-property operators are opting for Aptech's remotely-hosted ASP (application service provider) platforms for BI, budget and forecasting, and back office accounting. It makes good financial sense,"
  • Execuvue enables hotel companies to make informed decisions based on accurate, current data. It gathers and utilizes data from third-party source systems including PMS, time & attendance, general ledger, Smith Travel Research, and guest service scores into a single datamart for 'right-time' reporting and individual investigation.
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  • When Aptech hosts its solutions, the property focuses on running their operation instead of the system. We maintain data security, system updates, and maintenance. Plus, the operator's management team can access data with password authority remotely anytime."
  • Aptech Computer Systems, Inc., the leading provider of hospitality software for business intelligence and enterprise financial accounting, announced 4 hotel companies representing 17 properties selected its financial solutions to manage by the numbers for greater profitability.
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    This article is talking about the Aptech computer system. Aptech is a all-round system that includes the accounting, forecasting and planning system. The Aptech system costs less money and less maintenance. Customers can easily operate this system for data backup or finance activities. Using this system people do not need to calculate the operation statement, the long-term plan and business budget by hand. They can use the Aptech system to do these conveniently and easily.
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    Aptech Computer Systems is the leading provider of hospitality software for business intelligence and enterprise financial accounting. On February 25, 2013, 4 hotel companies (Alps Group Inc., Magnolia Hospitality Group, Gemini Real Estate Advisors and the Acqualina Resort and Spa) with a total of 17 properties, chose Aptech's solutions to achieve greater profitability.  With solutions to enable quick and accurate decision-making, Aptech has been distinguished as the only provider of a fully integrated accounting, business intelligence and planning hotel software suite available to the members of the hospitality industry. 
Jennifer Mesa

Hotel Technology || HotelChatter - 0 views

  • bestowing free loaner smartphones to its guests upon check-in. The devices do just about everything, aside from calling home (actual phone services aren't available; unless you use Skype, of course), such as unlocking and locking your door, ordering room service, turning on the lights, channel surfing on your flatscreen, and browsing the web.
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    Hotel Skypark central is lending out smart ohones at check in that do everything from open the door, tuen on and off lights and so much more in the room. Most hotels do not have technological advanes such as this so it proves quite interesting how much we can make a smart phone do
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    Hotel Skypark central is lending out smart ohones at check in that do everything from open the door, tuen on and off lights and so much more in the room. Most hotels do not have technological advanes such as this so it proves quite interesting how much we can make a smart phone do
Amy Sena

Tablet Tech Moves Staff From Behind Desk | Products | Hospitality Magazine (HT) - 0 views

  • NORTHWIND’s Xpress Check-In app lets properties use iPads and other tablet devices for personalized mobile check-in and check-out services with seamless remote access to the Maestro Property Management Suite. NORTHWIND combined its industry experience with the latest iPad application advances to supercharge guest service and optimize revenue and productivity.
  • Personalized upsell and room-change capability with real-time availability access
  • Credit card payment capture with PCI compliant processing
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  • Xpress Check-In registers entire groups from meeting rooms and conference spaces
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    Northwind launched its Maestro iPad Xpress Check-In App at HITEC 2012. The system offers personalized mobile check in and check out with remote access. The system is able to perform all the functions of a wired terminal anywhere a wireless signal can be found. It offers personalized up sell and room changes as well as credit card payments which are PCI compliant. The app can also check in large groups who are attending a conference or a tour group.
amichellemagluta

How Can Small Hotels Work With Global Distribution Systems (GDS)? - 1 views

  • Small accommodation providers can benefit greatly from using a GDS to connect to retail travel agents and corporate buyers. However, we highly recommend that you steer clear of the merchant model, because you would be paying commission to both the third party service provider and the OTA. On average, small hotels can cut the commissions they pay in half by using an all-in-one solution like Little Hotelier that connects you directly with hundreds of OTAs. Small hotels, bed & breakfasts, guest houses and inns don’t have big budgets to play with (or not as big as your larger counterparts). Why pay commission twice? We strongly recommend that you connect to your OTAs directly, instead of via a third party service provider. In this kind of business relationship, it’s much better to retain full control of your rates and inventory, and cut out the middle-man by using an integrated channel manager to sell rooms through your OTAs. If your current solution doesn’t support this, get in touch with us – we are happy to help!
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    This article explains the many questions surrounding the GDS or global distribution system. More importantly, the article explains how smaller hotels can use the GDS system to their advantage. The GDS system is more commonly used by larger entities such as the airline industry, larger hotels, travel agents, etc. However this does not mean that the GDS system cannot be used for a smaller hotel. Using a GDS may be able to greatly benefit those smaller hotels.
aquaholic1371

Cutting Edge Green Trends in the Hospitality Industry | IzzitGreen Business Rewards - 0 views

  • With the New York Hilton Midtown intent on cutting room service, other hoteliers looking for ways to slash waste and promote sustainable practices are expected to follow suit.
  • Other techniques the lodging industry is keen to implement are installing water-saving devices, e.g., flush diverters for toilets or low-flow showerheads. According to the Green Hotel Association, other methods hoteliers can deploy are diverting rainwater to water gardens and reusing old sheets as laundry bags or aprons. Recycled materials could be used in renovations or in day-to-day activities, such as low-waste napkins in hotel restaurants. Those renovations could also be implemented in a way that minimizes adverse environmental impact.
  • A well-implemented long-term sustainability plan for hotels would see energy and resource costs plunge, healthier working conditions for staff and a happier experience for guests—giving the tourists peace of mind that their stay isn’t negatively affecting the area or the globe.
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    With many clients desiring to stay in "green" hotels, the industry is currently looking for ways to slash waste and promote sustainable practices. Hotels are now conscious of the impact they are having on the environment, and they are looking to minimize this impact.
iancochran

Hospitality Net - 10 New Hotel Technologies for Modern Rooms - 0 views

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    Hotel rooms are changing. New technology for the global hotel industry has debuted at a staggering rate, and experts say they expect many of the new devices created in the past decade to be standard soon.
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    There are many new technologies for hotel rooms and this new software allows the guests to have more control and personalized service then they ever have before. From using an app on your smartphone to open hotel rooms doors to texting the concierge, it totally gives the customer many more options and make the experience that much more enjoyable then just staying in the room. I myself would love to order room service through an app, or stream Netflix from my mobile device.
Yekaterina Ponomareva

Social community encourages post-conference relationships | SmartPlanet - 1 views

  • Originally, conference organizer Maven Cast conceived of social business community software as a way to drive interaction and accelerate recruitment before events.
  • a social business software platform created by enterprise software developer BroadVision, has turned into a powerfu
  • Approximately 84 percent of any fresh members become community members after an event,” Malik said.
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  • Clearvale is an enterprise social networking platform that allows companies to build communities and collaboration spaces that are unique and specific to their corporate mission.
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    An article talks about very intelligent system created for the businesses and specifically for event and meeting planners, which calls for communication after the events and discussion of various topics such as how to improve the next projects.
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    Event planners must take into consideration this system that will bring them a competitive advantage while creating a better communication among event planners and clients to provide a better product and service.
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    That's a good point you make Ligia, this is a good resource for both planners and their clients to exchange feedback.
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    Very nice idea, to exchange experience in order to make the service better. I wish it was used in many other spheres.
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    It is a really good idea.The ability to add guest to a hybrid network in a secure and controlled way helps company achieve our goal of connective a social community for sponsors, speakers and delegates around all our events that spans across the entire lifecycle in a very cost-effective manner.
Juan Franco

What is a Property Management System? - 0 views

  • A more sophisticated PMS will support multi-currency and multi-language features to meet the requirements of global operations. Rates and revenues should be dynamically converted from the local currency to any other currency. The appropriate language for guest correspondence should be automatically determined by the guest's profile language; and a country-specific address formats should be supported. The user interface should also change to the language of the user based on their sign on password.
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    WebPMS Pros * Typically less cost involved with computer equipment compared to server based. * Full time IT department at the hotel may not be necessary. * Remote access is easy when owner, manager or reservationist is not at the property and they need access to the property management system from a different location. * Consistent Data backup is completed at the data centre.(You need to verify this with your vendor, see the Service Level Agreement provided by your vendor for more information.) * Software enhancements and upgrades are typically done regularly and easily. * Quick deployment. Cons * Does not work optimally without a good quality high speed Internet connection. * Data access is dependent on the Internet connection being available. * Not a good choice for areas that have unreliable internet connections. PMS/Server Based *Costs to setup and maintain are typically higher than web based systems *Backup is done at the property and may not be tested for integrity or may be forgotten. *Data is physically located at the hotel; data security may not be as high. *Software enhancements and upgrade need to be applied via modem, internet or CD and are done less frequently due to the slower procedure.
Xinyu Tian

Grand Hyatt San Francisco Offers Eco-Friendly Rooms, High-Tech Security From VingCard E... - 2 views

  • With VingCard Elsafe products as the centerpiece, the 38-story, 39-year-old iconic Union Square property is now one of the most tech-forward hotels in all of San Francisco.
  • The Orion system is comprised of wireless digital thermostats, occupancy sensors, door position interfaces, remote server software and a comprehensive dashboard reporting interface.
  • Orion interfaces with the hotel's property management system to pre-condition the room upon guest check-in and automatically engage enhanced energy savings mode upon check- out.
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    As an industry leader in locking system, electronic in-room safety and energy management company, VingCard Elsafe just have their new product come out. And early this month, the Grand Hyatt San Francisco finished their renewal and started to use the complete package of hotel PMS and other related systems from this company. The biggest difference of this system from others is that this property management system not only provides automatic convenient service but also does a good job in energy saving. The whole package also include the in room control dashboard, which can automatically control the temperature and other electrical devices when the room is occupied. I think this is a great idea, it not only helps the hotel to provide service better or save the utility cost, but also bring a good reputation to the hotel as being green.
Ganna Gorbachuk

Is Your Hospitality Property Ready for An ERP? - 0 views

  • Benefits of an ERP · Information consistency and accuracy across hotel departments · Simplified cross-departmental coordination and workflow execution · Streamlined tasks, which frees hotel staff to focus on activities that require personalized attention · Easier goal setting and monitoring of goal achievement · Agile infrastructure that identifies and fixes problems rapidly
  • The advantages of a single integrated solution are: · Investment in single server to run application · Investment in single software license · Does away with dedicated IT personnel to manage ERP · Maps entire hotel operations in an efficient manner from financial accounting, inventory, payroll, supply chain management, production planning, CRM etc · Cost effective A hospitality ERP is an advanced version of a PMS, designed for data to be entered at a single point and that can be accessed by managers on the go.
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    This article talks about the constantly evolving and upgrading technology requirements for the hotels. Since hotels are expanding, these technologies make it easier to operate from different geographical locations, and also enables decision making based on revenues, guest services, and other factors. So today, if you are a hotel with a PMS, then one should invest in the era of hotel ERP's and cloud based management solutions. Enterprise Resource Planning (ERP), is an excellent tool to increase performance, productivity, reducing operational expenses, etc. This will provide the operators with constant visibility to hotel operations with single database and can be accessed through all the departments. it could be a good investment tool as ERP allows for hotels to interact with single vendor, as there is a single solution for multiple operations, and the fixed costs become more manageable.
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    This article tells us about an alternative to PMS an ERP. The software for hospitality is upgrading and developing everyday, and the requirements for them became more differentiated, strict and variable. The Hospitality industry is spread all over the world so hotel properties are getting larger and need to be managed easily. The number of services offered in the industry is enormous as well so hotel owners need to have appropriate software for all those multiple tasks as maintenance, payroll, CRM, accounts payable, front office and so on. So ERP can be a good thing to invest in with its cloud based management solutions. What can it offer to us? - consistency and accuracy of information - simplified coordination between departments - easier goal settings - new infrastructure that can easier and faster solve problems - really cost effective
Mirta Echazabal

Virtual roundtable on new and emerging technologies | Security News - 0 views

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    With all this new and emerging technology changes in the industry are occurring, seems like these mobile apps are the new hot trend along with cloud based services, video analytics and identity management. Mobile apps are being observed as not an extra but more like a necessity, customers expect mobile apps to be part of their security systems. However, it is known that there needs to be a precaution with these trends since their can be an increase in hackers in having greater access to security systems. Ipads are the ones to blame about this dependability, due to the functionality and speed it has. In continuation, there has been an increase in the use of physical security that leverage the flexibility of cloud based service. One of the emerging technologies that are being well thought and looking forward to is the video analytics. Not only will it be the ability to increase the effectiveness of video monitoring but it can also provide return on investment for customers by allowing greater use of the video systems. Looks like all this technology advancement will definitely make our industry much more efficient and convenient for our guest. Although safety and security should always remain in our minds, since most of it has to do with related "hacker" concerns due to the past.
haojingting

GDS - 0 views

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    The GDS is a major sales channel for direct retail bookings through major travel websites. In the US, these sales channels have proven to be the most prolific source of bookings. Studies indicate that most travelers use the Internet to research travel options before booking. Over 40% of those buyers visit 3 websites - Expedia, Travelocity, and Orbitz. That's a reason that some small service company could compete with the large one, the GDS bookings cost their 15%, plus the travel agent has the option to bill an additional 10%. In fact, few agents bill the extra 10%. While that may seem like a lot, the companies have the option to charge more for these bookings and embed costs in the guest price. And also due to the simple management, the organizations do not need to spend lots of money and time to train their employee. Even this system could provide the service industry large mount of benefit, but with the development of the technological innovation, the GDS also need to improve more frequently to bring more profit for the tourism industry.
Kevin Character

Management Software Partnership Brings Big Savings - 0 views

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    Last week, one of the leading web-based property management systems announced a partnership with the world's largest B2B deal community in order to save hotel owners and managers money. The partnership comes between management software company, Frontdesk Anywhere, and B2B services and software community, GroupPrice.com. It is a partnership that Frontdesk Anywhere founders are promising will allow managers and hotel owners to cut their costs and grow their business faster. Frontdesk Anywhere customers are getting a special discount of 15 percent off their first GroupPrice buy. Things like social media, PR, and video are being offered at the best deals through the partnership that should allow for increased revenue and profit. I believe the whole idea of software partnerships will continue to become more popular as the use of the Internet is becoming more widespread in the hospitality community. Packaging of several different services can increase productivity. Frontdesk Anywhere has reportedly managed hotel stays for more than 60,000 guests. This cloud-based software makes it simple to add other features, like combining other company software, in order to create the best experience for the business and the customer.
Ligia Elizondo

Luxury Property and Residences at Trump International Hotel & Tower® Toronto ... - 0 views

  • "We are pleased to have a single partner that can provide us with the most advanced technology in the industry for both our hotel and restaurant operations
  • Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents.
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    MICROS began a partnership with Trump Hotel Collection which will start using in all its properties MICROS OPERA and MICROS POS to provide a unique and superior guest experience. The main focus is that MICROS states that with MICROS OPERA AND MICROS POS will provide to Trump International Hotel & Tower Toronto the most advanced technology for operating the premises, managing accurately customer data, and consolidating Customer Relationship Management. One of the factors why MICROS RES was selected was because of the great operation performance "MICROS RES was selected for its rich restaurant operations functionality." The Corporate Director of Finance of TRUMP HOTEL COLLECTION, Mike Straube, is very satisfied with this new partnership with MICROS because of all the services the company provides "We are pleased to have a single partner that can provide us with the most advanced technology in the industry for both our hotel and restaurant operations. By standardizing on MICROS technology, we are able to replicate our processes to become more efficient and secure, and provide a consistent and superior experience to our clientele."
Paige Hanna

IT investment proves a help to struggling Station Casinos - 1 views

  • The updates to the Station Casinos network have helped the company connect 15,000 different devices, including some of the 23,000 newer slot machines installed at its various casinos. All the networked slot machines and gaming area monitors, including surveillance cameras, operate in real time and connect to a real-time data warehouse -- still a rare practice in the gaming industry, Baltz said. The UCS and related technologies that Station Casinos has installed have made the network more adaptable and resilient, according to Baltz. "About 80% of our revenue comes from slot machines -- that's why our network is so important. Downtime is not an option," he said.
  • "There's absolutely savings on our costs with these technologies," said Van Baltz, a vice president and chief technology officer at Station Casinos, in an interview. Baltz wouldn't quantify the savings that the new systems have delivered, but at one point during the interview he said the return on investment has been "wildly" better than expected.
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    The article shows how a unified computing and communication system helps a company implement a new technology. While the new technology system is worth a multimillion-dollar investment; the benefits have provided the company excellent financial results. It allowed the company to consolidate 18 room reservation and telephone operations into a single location. Another advantage from the update is the capability for Station Casinos to connect 15,000 different devices which include some of the newer slot machines that have been installed. The new technology reduces downtime; this is an advantage as downtime could lead to potential monetary loss. Finally, the update while costing millions of dollars, the financial return on the investment is tremendously impactful to the company.
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    The article highlighted reports how hotels in Vegas had great return on investment after making changes to their computer and networks systems. They claimed that the technology allowed them to be the best providers in service and operate more effectively. The company has Cisco as a network provider that allows them to connect their slot machines and computer system in real time. They were also able to establish an intranet network to allow customers to also gamble from home. By connecting their machines to the ir system they plan to avoid down time. It was also mentioned that some old style machines often requested by customer had to kept otherwise customer will find somewhere else.
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    This article speaks about a seemingly successful turn around for a struggling casino group in Las Vegas after making multimillion-dollar investments for I.T. over a period of time. While it has not completely eradicated all their problems, Stations Casinos Inc., which operates 18 hotels, and casinos off the Vegas Strip has saved tremendously by providing a cohesive communication computer system that has allowed greater efficiency ultimately saving money. An example of efficiency is cutting down data center server racks from 12 to one. More advantages showed with reduced cost due to less power and energy being used to maintain more infrastructures. An upgrade in network allowed for their slot machines and security cameras to connect across the board. This is important because, " about 80% of revenue comes from slot machines," said Baltz. These are just a few advantages the Stations Casinos Inc., has experienced since their investment. After reading this article, it just goes to show how important the I.T. department can be to the profitability of a hotel, casino or other hospitality entity. Usually we think of the product or service as the revenue generators of a business, but this type of article shows that, by saving money, the trickle down effect of increasing profits will occur when you cut expenses.
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    If there was ever any question that IT investment could drastically benefit companies, this scenario is the proof. A group of struggling Las Vegas Casinos really turned there negative situation around with the use of new interactive technology. This interactive technology is not only beneficial in the hotel world, but apparently casinos as well. The possibilities for this technology are endless, as long as it continues to advance. Guests and costumers who continue to be satisfied with their enhanced technological experience, will give companies and businesses large profits. Just as the casinos had a drastic turnaround by utilizing technology, other groups will do the same.
Chang Ren

Online Hotel Management System Provider Announces New Travel Agency Distribution Service - 0 views

  • Online hotel management system provider Frontdesk Anywhere is developing a state of the art system that administers bookings for Expedia, Agoda and more than 130 international travel agents
  • The two-way system means that not only is the hotel up to speed on room availability, guests will not be mislead when making online bookings
  • When the new service is launched, the information needs to be updated just once and is sent to all the booking agents instantly.
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    Frontdesk Anywhere provides not only a common feature of sharing information with reservation system, but it makes a further step and integrate hotel management, reservation system with travel agents. Although the advantage that this article discussed include that customer will no longer be mislead and have accurate information. But actually, oversell happens all the time in hospitality industry. So it means more to hotel that hotels may save lots of labors as well as expenses to keep the information for travel agents updated. 
Donald Wojciechowski

GDSs are still strong in the US hotel market | Tnooz - 0 views

  • In the US hotel market, global distribution systems (GDSs) are as strong as ever, when the data is looked at in a certain light.
  • The resilience of GDSs flies in the face of a decade’s worth of industry chatter that GDSs are experiencing rapid decline
  • GDSs have a cost advantage over OTAs. That’s partly because of the higher value of the transactions they typically process at volume, compared with the typical bookings that come through central reservation offices
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  • The major GDSs are racing with each other to become more dynamic and allow hoteliers to connect to travel agents at the point of sale and increase upsells of guests on amenities
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    This article discusses how GDS's are still going strong in US Hotel industry. 55 million hotel reservations made last year through GDS according to Travelclick in e-commerce service provider. PhoCusWright estimates that GDS is represent 10% of all hotel revenue. Furthermore according to a study by the American Hotel and lodging Association 1.3 billion in fees were paid by hotels on base revenue of about 100 billion. The article states that these fees are usually passed on to the travel agents. Comparably bookings made through online travel agencies is nearly double that figure at approximately 2.5 billion on the same 100 billion of base revenue. The article concludes by saying that business travelers tend to stay at properties with higher average daily rates pushing up the average chance action on the GDS bookings.
yessica henriquez

Maestro Announces 2-Way Expedia Direct Connect Interface, Reduces Booking Costs for Ind... - 0 views

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    Enhance guest service, improve efficiency, and maximize online and offline revenue with Maestro PMS, the industry's most robust and flexible resort software and boutique hotel software solution empowering leading full-service hotels, luxury resorts, multi-property groups, conference centers, condominiums, and timeshare properties
Ruoxi Wang

http://www.hospitalityupgrade.com/_files/File_Articles/Spr03-Telecom.pdf - 0 views

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    The PDF can not be highlighted. Here is the summary. This article described the development of telecommunication skill in the hotel industry. It compared the telecommunication with the past communication skill. It told us what the telecommunication skill can bring to the industry, especially to the customers of this industry. At last, according to the development of the technology and the customers' need, hotels should come up with new plan of the service.
Alyssa Westmeyer

Hotel technology trends that are changing how hotels do business - 1 views

  • Choice created the software in 2003 as an inexpensive solution for franchisees of its economy brands.
  • The PMS had a lot of growing pains at first, but eventually it became more and more cloud enabled and was adopted across the company.
  • “A lot of companies had outsourced their IT and now they’re bringing it back in house because they can do almost everything they need on the cloud or through software as a service.
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  • Switching to the cloud from a client server platform pays off with a big drop in both the initial capital outlay and the ongoing operating costs for the property management and other systems.
  • pects of a franchisee’s business, from guest check-ins and housekeeping services to billing and finances. Over time new features have been rolled into the software platform making it more robust and useful for hotel owners—it’s currently distributed in eight countries and available in four languages. And while plenty of cloud-based PMS packages are now available from third-party vendors like Micros, Maestro, and RoomKey, Choice’s internal solution has garnered its fair share of attention. “We had been getting knocks on the door from IT vendors at other hotel companies and individual Choice franchisees that own other brands, saying they were interested in our product,” says Pacious, “So we set up a new division so we could take a look at other opportunities we could develop.” This led the company to launch SkyTouch last year, a new division that develops and markets cloud-based software solutions to hotels inside and outside the Choice system. Pages: 1 2 3 4 2013-06-18 Sean Downey !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_US/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })(); (function() { var li = document.createElement('script'); li.type = 'text/javascript'; li.async = true; li.src = ('https:' == document.location.protocol ? 'https:' : 'http:') + '//platform.stumbleupon.com/1/widgets.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(li, s); })(); inShare0 Related Articles attachment-3
  • his led the company to launch SkyTouch last year, a new division that develops and markets cloud-based software solutions to hotels inside and outside the Choice system. Pages: 1 2 3 4 2013-06-18 Sean Downey !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_US/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })(); (function() { var li = document.createElement('script'); li.type = 'text/javascript'; li.async = true; li.src = ('https:' == document.location.protocol ? 'https:' : 'http:') + '//platform.stumbleupon.com/1/widgets.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(li, s); })(); inShare0 Related Articles Hotel Market Insight: Cleveland a
  • This led the company to launch SkyTouch last year, a new division that develops and markets cloud-based software solutions to hotels inside and outside the Choice system.
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    Choice Hotels has been a industry leader in the cloud PMS movement. They identified the opportunity to create their own platform 10 years ago when cloud was barely on the radar and have now successfully distributed it to 5,500 of their properties. Unique functionality built into the system is internet redundancy via cellular data plan, company-wide campaign pop-up messages to staff, interface to Pegasus and revenue management through predictive analytics. The platform has been so successful that, in response to inquiries from other companies who wanted to use Choice's proprietary system themselves, they created an additional revenue stream by establishing a separate company that sells and creates custom cloud PMS systems. One advantage pointed out is that managers no longer need to be on property to access and make changes to their PMS. While this is hugely beneficial to the majority of the industry (who already work long hours and visit the property on their day off), there may be some who take advantage of the situation. If this becomes the case, less oversight at the property means that operations has the potential to slip. It doesn't seem that this is a concern for Choice Hotels but it should be considered.
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