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Meanwhile, rates of anxiety and depression have also risen in tandem with self-esteem. Why is this? “Narcissists are happy when they’re younger, because they’re the center of the universe,” Twenge explains. “Their parents act like their servants, shuttling them to any activity they choose and catering to their every desire. Parents are constantly telling their children how special and talented they are. This gives them an inflated view of their specialness compared to other human beings. Instead of feeling good about themselves, they feel better than everyone else.” In early adulthood, this becomes a big problem. “People who feel like they’re unusually special end up alienating those around them,” Twenge says. “They don’t know how to work on teams as well or deal with limits. They get into the workplace and expect to be stimulated all the time, because their worlds were so structured with activities. They don’t like being told by a boss that their work might need improvement, and they feel insecure if they don’t get a constant stream of praise. They grew up in a culture where everyone gets a trophy just for participating, which is ludicrous and makes no sense when you apply it to actual sports games or work performance. Who would watch an NBA game with no winners or losers? Should everyone get paid the same amount, or get promoted, when some people have superior performance? They grew up in a bubble, so they get out into the real world and they start to feel lost and helpless. Kids who always have problems solved for them believe that they don’t know how to solve problems. And they’re right—they don’t.”

I asked Wendy Mogel if this gentler approach really creates kids who are less self-involved, less “Me Generation.” No, she said. Just the opposite: parents who protect their kids from accurate feedback teach them that they deserve special treatment. “A principal at an elementary school told me that a parent asked a teacher not to use red pens for corrections,” she said, “because the parent felt it was upsetting to kids when they see so much red on the page. This is the kind of self-absorption we’re seeing, in the name of our children’s self-esteem.”

research shows that much better predictors of life fulfillment and success are perseverance, resiliency, and reality-testing

Professors are also being left out of marketing decisions, personal branding campaigns, and how the intellectual capital of their life’s work get’s disseminated.

In addition to academic prowess, future SuperProfessors will be ranked according to attributes like influence, fame, clout, and name recognition. Future criteria for winning the FacultyRow SuperProfessor designation will likely include benchmarks for the size of social networks, industry influencer rankings, and gauges for measuring effectiveness of personal branding campaigns.

Currently we are seeing a tremendous duplication of effort. Entry-level courses such as psychology 101, economics 101, and accounting 101 are being taught simultaneously by thousands of professors around the globe. Once a high profile SuperProfessor and brand name University produces one of these courses, what’s the value of a mid-tier school and little-known teacher also creating the same course? As Ball Corporation executive, Drew Crouch puts it, “Education is definitely moving from a history of scarcity to a future of abundance. Just like Gutenberg freed the written word, the Internet has freed information.”

there may be levels of web learning maturation at work here: Childhood: people who are very new to using the web for learning tend to accept what is given to them, because they don’t really know what the options are. When online learning with the LMS was new, most people were in this category. Adulthood: people who use the web a great deal and in varied ways tend to do better in online classes, and assess the worth of the LMS (or any tool) based on how well it works for the course. Adolescence: in between are the adolescents. They know just enough to be dangerous. They have enough experience to want convenience and not enough to understand the larger issues of pedagogy, including the restrictiveness of an LMS on what the instructor wants to do. They can drive but have no sense of how traffic works.

Why it’s important to deal now with the “teen angst” of web-adolescence: 1. Not customizing the LMS to suit your pedagogy implies that we all teach the same way. If we all teach the same way, then a computer can do our work instead. (I’ve been reading Daniel Pink’s A Whole New Mind – he’s pretty clear that if a computer can do your job, eventually it will.) 2. Instructors should use the tools that best create the environment they want, and that increasingly means web applications that require multiple log-ins. Students should get accustomed to using separate tools for separate tasks, just like in the real world. 3. Acknowledging the teen view means taking it seriously, but it doesn’t mean developing policy around it. Just as parents try to mitigate the excesses of the teen diet and habits, we owe students our wisdom in creating the learning experience that is most appropriate. (Oh dear, I’m starting to sound like Edmund Burke again.)