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Brian Massey

The Shocking Truth About How Web Graphics Affect Conversions - 0 views

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     @KISSMetrics - David Ogilvy is experiencing something of a renaissance these days as his experience and research in offline marketing are proving true in online marketing. And we need him. Images are an abused medium on the Web, and this article points out mistakes that you are probably making.

    There are some real nuggets here, such as "Captions under images are read on average 300% more than the body copy itself" Ask your designer what research he has for his decisions.

    This is an important article, and you should read it before you blindly follow the advice of lazy designers.
Brian Massey

SaaS Pre-Launch Strategy: How We Got Our First 100 Paying Customers - 0 views

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    This is a great example of creating a MVNP (Maximum Viable Non-Product) to test your market and marketing.
Brian Massey

Neuromarketing - A Simple Hack That Makes You MUCH More Persuasive - 0 views

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    If you love the science of persuasion like we do, you should definitely be following my friend Roger Dooley's blog.

    Here's a great example of how he uses research to deliver actionable advice to marketers and business owners like us.
Brian Massey

Email Is Crushing Twitter, Facebook for Selling Stuff Online | Wired Business | Wired.com - 0 views

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    If you're a frequent reader of our blogs, you won't be surprised by this report from Custora stating that email is a more effective marketing channel than social networks.

    In fact, I say in my book that email is the biggest social network on the planet. Business people plan their days by their inbox. They program audible notifications when new items come into their inbox. It's not smart, but it's true.

    Of course, this doesn't mean that you should send self-promotional crap. That won't work in email, mail or social media. But certainly don't eliminate email from your marketing mix.
Brian Massey

Email Marketing - Small Business Marketing: Social Surging, Email Still Most Effective ... - 0 views

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    Once again email wins (as usual) but most companies are doing it wrong.
Brian Massey

Conversion Conference Blog » Retargeting Emails - Do E-commerce customers lik... - 0 views

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    Retargeting Emails - Do E-commerce customers like or loathe them? March 10th, 2011Leave a commentGo to comments By Charles Nicolls, SeeWhy At SeeWhy, when we first launched our remarketing service in 2009, Randy Stross wrote a piece about email remarketing in The New York Times suggesting that while remarketing might be a great idea for ecommerce websites, it's not a great idea for consumers. He likened emails following up on abandoned shopping carts to a salesman chasing you down the street if you didn't buy from his store. There are major differences, of course. We've long argued that remarketing emails, when done well, not only drive conversions but also build brand trust. They can deliver great service and provide customers with the confidence to return to buy-either online, by phone or in store. If Randy was right and customers universally resented the intrusion, then these emails wouldn't work. In aiming to answer the question more substantively, I turned to data, and specifically email marketing benchmarks. The key metrics to look at to determine whether customers like or loathe remarketing emails are: the recovery rate the open rate the clickthrough rate the unsubscribe rate Frankly, the evidence is overwhelming: Remarketing, when done well, is appreciated by customers. Here's the evidence: (1) The recovery rate The recovery rate is the percentage of visitors that abandon shopping carts, and remarketed visitors thatthen return and purchase following remarketing. At SeeWhy, we measure recovery rates across all our customers, and currently the average is 20 percent. So, one in five shopping cart abandoners come back and buy, having being remarketed. In some cases, the recovery rate is as high as 50 percent. Moreover, when remarketed customers buy, they spend on average 55 percent more than customers who didn't abandon their shopping carts. (2) The open rate The average email open rate for remarketing emails is currently 46 percent, m
Brian Massey

ZURB - Kick Ass Conversions and Traffic: Lessons from Marketing Verify - 0 views

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    Interesting positioning of product Verify and how they defined their market.
Brian Massey

The Noisy Fallacies of Cambridge Analytica and Psychographic Targeting | WIRED - 0 views

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    "This sort of caricature of a consumer segment was created as much for potential targeting as for populating ad agency pitches to clients."
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