How To Communicate Effectively At Work - Forbes - 23 views
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“It is absolutely critical to be as direct, to the point and concise as possible,” she says, in a lively, forceful voice with a Philadelphia tinge. Vagueness is all too common in the workplace, she observes. Friedman’s fix: follow the newscaster’s drill of spelling out who, what, where, when and why.
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Your attitude while talking is also important. “It’s not just your words that convey a message,” Friedman says. “It’s all of you.” If you slouch, jam your hands into your pockets, shuffle your feet and avoid eye contact, people will get the impression you don’t want to communicate with them. Pry your eyes and thumbs away from your electronic device, she admonishes. “Pretend that your colleague is your adorable five-year-old who you would drop everything for if she walked into the office,”
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If you have bad news to deliver, lay it out plainly. It’s difficult to talk about layoffs and belt tightening, but if you’re in a situation where you have to convey that sort of information, your employees and colleagues likely already know something is up. It is far better to be straight with them than not to communicate at all, even if you can’t give them the answers they’d like. Always deliver bad news in person. It may seem easier to convey negative information via e-mail, but imagine how you’d feel if you learned electronically that your best work friend had been sacked, vs. hearing it from another human being.
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Hi everyone, Hopefully this works! feel free to comment and share your views, opinions on this piece. In Pictures: How To Communicate Effectively At Work The title of Karen Friedman's latest book isn't exactly subtle. Shut Up And Say Something: Business Communication Strategies to Overcome Challenges and Influence Listeners lays out her no-nonsense philosophy about how to best get your point across, drawn from her 37 years of [...] Then follow the details for the Diigo assessment. thanks, Chris
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It's interesting how this article not just talks about how to communicate effectively in the work place but uses real life example of Karen Friedman's book and how she listed and gave some examples which tend to work more effectively. It was more like a book review.
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Effective workplace communication is important in companies with workplace diversity. Good communication skills help to reduce the barriers erected because of language and cultural differences. Companies that provide communication training to domestic and international employees reap the benefits of effective workplace communication.