Hi everyone, Hopefully this works! feel free to comment and share your views, opinions on this piece. In Pictures: How To Communicate Effectively At Work The title of Karen Friedman's latest book isn't exactly subtle. Shut Up And Say Something: Business Communication Strategies to Overcome Challenges and Influence Listeners lays out her no-nonsense philosophy about how to best get your point across, drawn from her 37 years of [...] Then follow the details for the Diigo assessment. thanks, Chris