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nathan100930819

A New Stress on Communication Skills - NYTimes.com - 0 views

  • ''Most important, I tell people to try to not be so intent on scoring their own points that they miss the gist of what someone else is saying to them,'' Ms. Conrad said. ''Too much conversation is really confrontation. In business, you've got to keep your emotions out of the discussion if you want to hear things right.''
    • nathan100930819
       
      Important point--it's so easy to get lost in what you think is right
  • 'Speaking, you have the opportunity to bring the force of your personality into play.'' she said. ''Some of the things I teach people is how to use eye contact and body language effectively to emphasize a point and how to modulate their voices to keep out patronizing, petulant or aggressive tones that turn off an audience.''
  • I teach managers how to use humor to their advantage in dealing with employees.''
    • nathan100930819
       
      An interesting approach, though a person should be careful when dealing with people from a different cultural background as they might not 'get' the humour.
jadeclifton

The Effects of Poor Communication in Bussiness - 17 views

This article emphasis the need for communication and how it can impact on efficiency, employee moral and increased innovation.

communication skills social office business

breanna1824

Goods communication starts with listening - 12 views

This article is very good at informing its readers on how important communication really is. Also gives helpful tips on how you can be a good listener.

communication skills strategies

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