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Gary Edwards

3 steps to digitizing your work for maximum productivity | CIO - 0 views

  • Why go digital?One advantage for businesses to ditch paper– and perhaps the single most important factor – is convenience. Digital data is both highly searchable, and is also easily transferrable. What’s more, the mature state of cloud services today means that you can expect the information you store online to be available across whatever devices you may own -- be it a smartphone, tablet, PC laptop, Mac computer – or even a Web browser at a cybercafé or hotel lobby when on a vacation.Digital documents are also clearly suited to data backup. Despite the calibration required to get things set up in a way that works for you, it’s infinitely easier to make a copy of digital data versus photocopying stacks of printed invoices or bills. And a growing list of cloud storage services (Dropbox and SugarSync, to name two) have taken document storage a step further by saving multiple versions of a doc so you can revert to earlier versions of a document if necessary.
  • Finally, digitization opens the door to greater levels of collaboration at work by making it easy to collaborate with coworkers on only the relevant data. On this front, an entire generation of online tools are available for a diverse range of tasks such as time tracking (Toggl), project management (Asana) and collaboration (Yammer) – of which all are captured digitally without printing out a single piece of paper.So how should you go about joining the digital document revolution? More like this 12 Evernote hacks and apps for power users 8 time-saving productivity hacks 20 uses for Evernote that you probably haven’t thought of yet on IDG Answers How to disable the Windows button on a Microsoft Surface tablet?
  • 1. Choose a digital notebook systemOne of the starting points for digitizing your business docs is to decide on a platform for filing away notes, ideas and documents. Not only does it serve a critical role as a virtually unlimited digital repository for filing important details, charts, audio clips or screen grabs, a good digital system will make it easy to organize and find the information when you need it.
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  • Microsoft OneNoteThe popular Microsoft OneNote allows you to enter rich text, images, media files or even drawings into fully searchable notebooks. OneNote works on a variety of platforms, including Windows PCs, Mac computers, Android and iOS devices, and even from a Web browser.The strength of OneNote is its support for freeform data, with complete freedom to align (or misalign) text and all supported objects. The latest version also adds Optical Character Recognition (OCR) for images, making it easy to search for specific words within new images, and adds support for Dropbox on top of Microsoft’s own OneDrive cloud storage service.
  • EvernoteEvernote is another popular, free, online note-taking service. It offers effectively unlimited storage, albeit with a monthly upload cap (which is much larger for users willing to shell for one of the two fairly inexpensive tiers). The advantage of Evernote is its support for an incredibly diverse list of platforms, which includes native support on the BlackBerry 10 smartphone, third-party clients for Linux, and even scanners with the capability to scan straight into Evernote.Notebooks can be shared among multiple users – including those without a paid account – while individual notes can be shared publicly with a unique URL. Evernote also saves multiple versions of a document, which ensures that any accidental edits can be undone. Finally, paid users get to work offline, and can utilize the service to conduct text searches through Office docs and PDFs, as well as stored in Evernote.
  • Other optionsFor those of us who keep a to-do list, Trello and Todoist are digital equivalents that can facilitate collaboration with colleagues. Google Keep captures notes, lists, photo and audio via supported Web browsers and mobile devices. Finally, there is the text-only SimpleNote, or even the Notes feature in Microsoft’s Office 365 or an on-premises Exchange Server deployment.
  • 3. Effortlessly digitize legacy dataHaving the tools and the capability to natively capture your notes, docs and the like in digital form is a good thing. But that doesn’t mean you’re going to stop receiving paper bills, invoices, statements, receipts, business cards, product brochures and other printed material.One of the best ways to minimize ink-on-paper collateral is to aggressively digitize all documents whenever possible. You have a variety of options. The easiest is to use a smartphone app such as Scanner Pro to quickly capture everything from business cards to paper printouts. Quality may vary, however, depending on such environmental factors as lighting and the quality of your smartphone’s camera.
  • A more robust alternative is to make use of an automatic sheet-fed scanner – such as the NeatConnect Wi-Fi scanner – to scan printed sheets straight to OneNote or Evernote. Portable scanners also exist, such as the battery-powered Doxie Go Wi-Fi and Doxie Flip. The former lets you scan wirelessly to an iPad or iPhone, while the latter is best described as a portable flatbed scanner that can be inverted to scan items that are fixed in place, or which are too thick to pass through a sheet-fed scanner.
  • Finally, the Fujitsu ScanSnap SV600 is a deskbound scanner that simplifies digitizing magazines and bound books. Items are placed face-up on its scanning mat. The scanning takes about three seconds to dump into a USB-connected computer. Any curvature in the pages is automatically smoothed out via software, resulting in a high quality capture.Depending on your needs, the ScanSnap SV600 could allow you to continue scribbling down your ideas and notes in a physical notebook, yet be able to quickly scan the physical pages into their digital notebook of choice at the end of each day.
  • Of course, this is just the tip of the iceberg when it comes to digitizing your work. There are hundreds of tools that exist to facilitate the full range of business activities and processes without ever having to involve a single printed sheet.
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    "From the earliest days as a marketing slogan, the elusive concept of the so-called paperless office may finally be taking shape, if anecdotal evidence is anything to go by. A growing number of small businesses and startups, unencumbered by legacy processes, are quietly ditching printouts for an all-digital ecosystem, buoyed by soaring BYOD ownership and growing familiarity with a plethora of cloud services. IT Resume Makeover: How to add flavor to a bland resume Don't count on your 'plain vanilla' resume to get you noticed - your resume needs a personal flavor to READ NOW Perhaps not-so-surprisingly, the driving factors are collaboration and productivity, as opposed to any ecological or "green" concerns. With this in mind, we take a look at the advantages of going digital, and outline how workers can embrace this new digital-first paradigm to collaborate more, do things faster and work more efficiently than ever."
Gary Edwards

How ProsperWorks, a CRM App, is Helping Google Best Microsoft 365 - 0 views

  • "We integrate directly into the tools that people use to communicate with their customers," CEO and founder John Lee told CMSWire. There are numerous advantages to this approach: no training, the elimination of duplicate data entering and fresh data that is more accurate. The app provides an extension that sits within Gmail, he explained. Then, when a potential lead contacts the sales rep, he or she can search for the prospect's name throughout the organization. "If anyone else was contacted by 'John Smith' at the organization, the rep is able to see that correspondence. She doesn’t have to hunt for information." That feature alone, Lee said, saves a huge amount of time usually spent doing preliminary customer research.
  • Familiar Interface A feature called Chrome extension for Gmail illustrates ProsperWorks larger MO or approach to the CRM space. It was specifically created to help employees work smarter and faster by automating mundane tasks, intelligently organizing customer data and prompting sales actions all within Google's familiar interface, Lee said.
  • Google has been incrementally making its workplace products more and more functional — all, it seems, with one goal in mind. It would like to eat Microsoft Office 365's lunch. When it first launched Google Apps (now called Google for Work), the best feature was the cost. The products were free to use, although there was little in the way of service or advanced business functionality. But that's been changing. More companies are piggybacking on Google for Work's foundation to launch their own products and, as these products mature, continue to invest and expand them. One of the latest examples is ProsperWorks, the developer of Simple CRM for Google Apps. 
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    "Google has been incrementally making its workplace products more and more functional - all, it seems, with one goal in mind. It would like to eat Microsoft Office 365's lunch. When it first launched Google Apps (now called Google for Work), the best feature was the cost. The products were free to use, although there was little in the way of service or advanced business functionality. But that's been changing. More companies are piggybacking on Google for Work's foundation to launch their own products and, as these products mature, continue to invest and expand them. One of the latest examples is ProsperWorks, the developer of Simple CRM for Google Apps.   "
Gary Edwards

What Salesforce's acquisition of Quip means for enterprise software startups | TechCrunch - 0 views

  • So which startups are gunning to take Quip’s place? The answer is surprising: none. There are hundreds of task/project management apps and dozens of communication platforms, yet full productivity suites are few and far between.
  • Sure, there are solutions like OnlyOffice, Zoho Docs and Polaris Office, but these can hardly be considered startups. That last part is important because startups, with their fresh outlook and high risk tolerance, are the true drivers of innovation.
  • Meanwhile, enterprise giants will continue snapping up these enterprise software upstarts to bolster and innovate higher-performance offerings in an attempt to provide customers with a seamless, uninterrupted workflow.
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  • Enterprise software spending is on an upward trend, and is expected to reach $326 billion this year; meanwhile, startups and investors have taken notice. There are currently 1,425 active startups in the space — as listed by CrunchBase — and there’s been an influx of venture funding. According to PitchBook, venture funding of enterprise productivity startups has more than doubled, from $4.75 billion in 2012 to $11.46 billion last year. This year, these software startups have already raised $6.26 billion to date, and the median deal size is up 25 percent compared to 2015, reflecting current market demand and investor appetite. With investors hot on enterprise startups, the market will become more fragmented and saturated than ever before. End users are already inundated with dozens, if not hundreds, of similar software solutions, each which focus on filling one specific business need as effectively and efficiently as possible.
  • In an environment where the biggest technology leaders are looking to startups for new innovation and transformation, there will likely be a coming spike in M&A activity. A historical analysis of CrunchBase data reveals an ongoing trend: enterprise software startups are seven times more likely to get acquired than they are to shut down, while only 4 percent make it to an IPO.
  • Email, communication and collaboration Email clients and collaborative communication platforms are at the epicenter of modern workflows. For a software giant like Salesforce, whose core product (CRM) relies so heavily on email communications, startups in this segment are particularly attractive targets for an acquisition.
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    "A new player has entered the enterprise productivity race. For decades, Microsoft reigned as the market leader in enterprise productivity - until Google pushed into the space with Google Apps. Now, with the acquisition of Quip, Salesforce is joining Microsoft and Google in the race. The implications, however, extend far beyond productivity and CRM. Recent developments in enterprise software - including Oracle's acquisition of NetSuite, Microsoft's purchase of LinkedIn and Salesforce's acquisition of Demandware and Quip - point to a shift in the market. Enterprise software (not just productivity apps) can no longer be siloed applications bolted together with varying degrees of integration. Today's tools are expected to be cross-functional, with native integration, real-time collaboration and smart communication at their very core. Enterprise software giants across different verticals are moving in the direction of end-to-end solutions in an attempt to own more of the workflow - Salesforce's acquisition of Quip will only intensify the competition. For enterprise software startups, it's indicative of more mergers and acquisitions to come."
Gary Edwards

Office productivity: Has Microsoft blown it? | ZDNet - 0 views

  • Microsoft Office quickly became as much a part of office culture as beige cubicles and office parks, and with the coming of Sharepoint at the turn of the century (trojan horsed free into many companies) we entered the golden age of digital filing cabinets to keep Office docs in. This was genius business strategy by Microsoft: for decades Office has been the golden goose and the de facto business standard 'productivity' tool... extending it to Sharepoint storage infrastructure created another gusher of revenue.
  • Throughout the dot com era, the web 2.0 read/write web era and the explosion of mobility and digital first strategy Microsoft have arguably held the office productivity market back in order to protect the Office golden goose revenues to spectacular financial success.
  • Waves of innovative collaboration software have attempted to loosen this business culture chokehold, with minor incursions made by 'Storage as a Service' vendors, although that area has become a costing race to the bottom.
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  • This brilliant business strategy and marketing hypnosis of the business world by Microsoft is now showing some signs of wearing off as the digital era matures and more people finally start to realize how anachronistic and bureaucratic document driven workflows are.
  • The question is how much longer this can endure as Microsoft's power wains at the center of the office productivity business world.
  • Windows phone has failed - it wasn't even mentioned in the early stages of yesterday's earnings call - and Lync/Skype are old hat in unified communications.
  • Dynamics was until recently a very small facet of Microsoft's world but is being beefed up to compete in the wide open customer relationship management world, Azure is doing well in the cloud infrastructure world but in a very fast moving and quickly evolving space with tight margins.
  • After years of stifling innovation in collaboration, the pace of digital may have finally caught up with Microsoft and left them exposed for now.
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    "Office productivity: Has Microsoft blown it? Microsoft has dominated the 'office productivity' tools market for decades and is a de facto way of working in most companies. Having significantly held back innovation in the last 10 years, Office is arguably reaching the end of its useful life as modern digital tools make it look like an old bureaucratic anachronism."
Gary Edwards

The Mind of Marc Andreessen - The New Yorker - 0 views

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    An amazing article about Marc Andressen and his a16z VC firm on Sand Hill Road. Covers the entire story and provides a great insight into how Silicon Valley and VC industry work. It's long, but nevertheless a must read. Very enjoyable! " At his firm, Andreessen Horowitz, the venture capitalist routinely lays out "what will happen in the next ten, twenty, thirty years." CREDIT PHOTOGRAPH BY JOE PUGLIESE On a bright October morning, Suhail Doshi drove to Silicon Valley in his parents' Honda Civic, carrying a laptop with a twelve-slide presentation that was surely worth at least fifty million dollars. Doshi, the twenty-six-year-old C.E.O. of a data-analytics startup called Mixpanel, had come from San Francisco to Sand Hill Road in Menlo Park, where many of the world's most prestigious venture-capital firms cluster, to pitch Andreessen Horowitz, the road's newest and most unusual firm. Inside the offices, he stood at the head of a massive beechwood conference table to address the firm's deal team and its seven general partners-the men who venture the money, take a seat on the board, and fire the entrepreneur if things go wrong. Marc Andreessen, the firm's co-founder, fixed his gaze on Doshi as he disinfected his germless hands with a sanitizing wipe. Andreessen is forty-three years old and six feet five inches tall, with a cranium so large, bald, and oblong that you can't help but think of words like "jumbo" and "Grade A." Two decades ago, he was the animating spirit of Netscape, the Web browser that launched the Internet boom. In many respects, he is the quintessential Silicon Valley venture capitalist: an imposing, fortyish, long-celebrated white man. (Forbes's Midas List of the top hundred V.C.s includes just five women.) But, whereas most V.C.s maintain a casual-Friday vibe, Andreessen seethes with beliefs. He's an evangelist for the church of technology, afire to reorder life as we know it. He believes that tech products will soon
Gary Edwards

Office 2016: Reinventing productivity and business processes - The Official Microsoft Blog - 0 views

  • Third, productivity requires a rich service spanning all your work and work artifacts (documents, communications, and business process events and tasks). It is no longer bound to any single application. It’s a service that leverages the cumulative intelligence and knowledge you and your organization need to drive productivity.
    • Gary Edwards
       
      This statement misses an important point. Productivity demands "focus". Spreading the artifacts of productivity across the broad spectrum of communications, messaging, conferencing, scheduling and documents is anything but productive. Take eMail for example. It's a great messaging and communications platform, but it takes the focus away fromt he workflow and puts into a forced focus on a broader messaging flow. If conversations are focused on the documents in a workflow, and the workflow is tracked and managed by document, the focus remains exactly where it should be - ON THE DOCUMENTS! Things like eMail, collaborative editing and comments, real time messaging, phone calls and scheduling, are critical to capturing the conversation, but they need to be tied to the document in question and the overall activity of the workflow. Keep the focus on the documents; keep the conversation surrounding the documents with the documents; and the focus will be exactly where it needs to be! Use the notification systems to notify workers of what is happening with each document, and keep them aware of how the workflow is progressing.
  • Mobility. Conversations. Intelligence.
  • Its entrepreneurs see Office as a universal language for their company to fuel collaboration with their team across a range of devices and for data-driven decisions about their inventory as they ship more than 10,000 designer dresses every hour.
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  • Our ambition to reinvent productivity includes reinventing business process. In the past, these processes were rigid, imposed and inflexible. Office and Microsoft Dynamics are changing the game with solutions that make business processes a catalyst to organizational productivity.
  • striving to build a new productivity and business process system that any organization can use to harness the power of human networks, respond to business events in real time, and find and share data insights as businesses create more information than they can consume.
Gary Edwards

This 26-Year Old Box.net Founder Is Raising $100 Million To Take On Giants Like Microsoft - 0 views

  • Within the enterprise, if you compare Box to something like IBM Filenet, or Microsoft SharePoint, you get almost a 10x improvement on productivity, speed, time to market for new products. So we saw an opportunity to create real innovation in that space and that's what got us excited
  • We think the market for enterprise collaboration will be much larger than the market for checking into locations on your phone."
  • What you saw with the suite product from Microsoft [Office 365], they're trying to bundle ERP, CRM, collaboration, e-mail, and communication all as one package.
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  • If you go to the average company in America, that's not what they've implemented. They've implemented Salesforce as their CRM, Google Apps for email -- a large number of them, in the millions -- they'll be thinking of Workday or NetSuite for their ERP.
  • best-of-breed aspect
  • social
  • Time is on his side -- and working against Oracle and Microsoft.
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    Good interview but i'm looking for ways to short Box.net.  I left lots of sticky notes and highlights on this page - all of which are under the Visual Document list since i didn't have a Cloud Productivity list going.  I spend quite a bit of time studying Box.net, DropBox and a ton of other early Cloud sync-share-store operations while doing research for the Sursen SurDocs product.  Also MS-Live/Office/SkyDrive and Google Docs Collaboration.  No one has a good bead on a Cloud Productivity Platform yet.  But Microsoft and Google clearly know what the game is.  They even have a plan on how to get there.  Box.net, on the other hand is totally clueless.  What are these investors thinking?
Gary Edwards

What Google Learned From Its Quest to Build the Perfect Team - The New York Times - 0 views

  • Today, on corporate campuses and within university laboratories, psychologists, sociologists and statisticians are devoting themselves to studying everything from team composition to email patterns in order to figure out how to make employees into faster, better and more productive versions of themselves.
  • ‘‘We’re living through a golden age of understanding personal productivity,’’ says Marshall Van Alstyne, a research scientist at M.I.T. who studies how people share information. ‘‘All of a sudden, we can pick apart the small choices that all of us make, decisions most of us don’t even notice, and figure out why some people are so much more effective than everyone else.’’
  • If a company wants to outstrip its competitors, it needs to influence not only how people work but also how they work together.
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  • ‘‘the time spent by managers and employees in collaborative activities has ballooned by 50 percent or more’’ over the last two decades and that, at many companies, more than three-quarters of an employee’s day is spent communicating with colleagues.
  • Five years ago, Google — one of the most public proselytizers of how studying workers can transform productivity — became focused on building the perfect team. In the last decade, the tech giant has spent untold millions of dollars measuring nearly every aspect of its employees’ lives. Google’s People Operations department has scrutinized everything from how frequently particular people eat together (the most productive employees tend to build larger networks by rotating dining companions) to which traits the best managers share (unsurprisingly, good communication and avoiding micromanaging is critical; more shocking, this was news to many Google managers).
  • In 2012, the company embarked on an initiative — code-named Project Aristotle — to study hundreds of Google’s teams and figure out why some stumbled while others soared. Dubey, a leader of the project, gathered some of the company’s best statisticians, organizational psychologists, sociologists and engineers. He also needed researchers. Rozovsky, by then, had decided that what she wanted to do with her life was study people’s habits and tendencies. After graduating from Yale, she was hired by Google and was soon assigned to Project Aristotle.
  • No matter how researchers arranged the data, though, it was almost impossible to find patterns — or any evidence that the composition of a team made any difference. ‘‘We looked at 180 teams from all over the company,’’ Dubey said. ‘‘We had lots of data, but there was nothing showing that a mix of specific personality types or skills or backgrounds made any difference. The ‘who’ part of the equation didn’t seem to matter.’’
  • As they struggled to figure out what made a team successful, Rozovsky and her colleagues kept coming across research by psychologists and sociologists that focused on what are known as ‘‘group norms.’’ Norms are the traditions, behavioral standards and unwritten rules that govern how we function when we gather: One team may come to a consensus that avoiding disagreement is more valuable than debate; another team might develop a culture that encourages vigorous arguments and spurns groupthink. Norms can be unspoken or openly acknowledged, but their influence is often profound.
  • Team members may behave in certain ways as individuals — they may chafe against authority or prefer working independently — but when they gather, the group’s norms typically override individual proclivities and encourage deference to the team.
  • After looking at over a hundred groups for more than a year, Project Aristotle researchers concluded that understanding and influencing group norms were the keys to improving Google’s teams. But Rozovsky, now a lead researcher, needed to figure out which norms mattered most. Google’s research had identified dozens of behaviors that seemed important, except that sometimes the norms of one effective team contrasted sharply with those of another equally successful group. Was it better to let everyone speak as much as they wanted, or should strong leaders end meandering debates? Was it more effective for people to openly disagree with one another, or should conflicts be played down? The data didn’t offer clear verdicts. In fact, the data sometimes pointed in opposite directions. The only thing worse than not finding a pattern is finding too many of them. Which norms, Rozovsky and her colleagues wondered, were the ones that successful teams shared?
  • the researchers wanted to know if there is a collective I. Q. that emerges within a team that is distinct from the smarts of any single member.
  • What interested the researchers most, however, was that teams that did well on one assignment usually did well on all the others. Conversely, teams that failed at one thing seemed to fail at everything. The researchers eventually concluded that what distinguished the ‘‘good’’ teams from the dysfunctional groups was how teammates treated one another. The right norms, in other words, could raise a group’s collective intelligence, whereas the wrong norms could hobble a team, even if, individually, all the members were exceptionally bright.
  • As the researchers studied the groups, however, they noticed two behaviors that all the good teams generally shared.
  • First, on the good teams, members spoke in roughly the same proportion, a phenomenon the researchers referred to as ‘‘equality in distribution of conversational turn-taking.’’
  • On some teams, everyone spoke during each task; on others, leadership shifted among teammates from assignment to assignment. But in each case, by the end of the day, everyone had spoken roughly the same amount. ‘‘As long as everyone got a chance to talk, the team did well,’’ Woolley said. ‘‘But if only one person or a small group spoke all the time, the collective intelligence declined.’’
  • Second, the good teams all had high ‘‘average social sensitivity’’ — a fancy way of saying they were skilled at intuiting how others felt based on their tone of voice, their expressions and other nonverbal cues.
  • One of the easiest ways to gauge social sensitivity is to show someone photos of people’s eyes and ask him or her to describe what the people are thinking or feeling — an exam known as the Reading the Mind in the Eyes test. People on the more successful teams in Woolley’s experiment scored above average on the Reading the Mind in the Eyes test. They seemed to know when someone was feeling upset or left out.
  • People on the ineffective teams, in contrast, scored below average. They seemed, as a group, to have less sensitivity toward their colleagues.
  • But all the team members speak as much as they need to. They are sensitive to one another’s moods and share personal stories and emotions. While Team B might not contain as many individual stars, the sum will be greater than its parts.
  • Within psychology, researchers sometimes colloquially refer to traits like ‘‘conversational turn-taking’’ and ‘‘average social sensitivity’’ as aspects of what’s known as psychological safety — a group culture that the Harvard Business School professor Amy Edmondson defines as a ‘‘shared belief held by members of a team that the team is safe for interpersonal risk-taking.’’
  • Psychological safety is ‘‘a sense of confidence that the team will not embarrass, reject or punish someone for speaking up,
  • ‘‘It describes a team climate characterized by interpersonal trust and mutual respect in which people are comfortable being themselves.’’
  • Most of all, employees had talked about how various teams felt. ‘‘And that made a lot of sense to me, maybe because of my experiences at Yale,’’ Rozovsky said. ‘‘I’d been on some teams that left me feeling totally exhausted and others where I got so much energy from the group.’’
  • Rozovsky’s study group at Yale was draining because the norms — the fights over leadership, the tendency to critique — put her on guard.
  • Whereas the norms of her case-competition team — enthusiasm for one another’s ideas, joking around and having fun — allowed everyone to feel relaxed and energized.
  • For Project Aristotle, research on psychological safety pointed to particular norms that are vital to success. There were other behaviors that seemed important as well — like making sure teams had clear goals and creating a culture of dependability. But Google’s data indicated that psychological safety, more than anything else, was critical to making a team work.
  • the kinds of people who work at Google are often the ones who became software engineers because they wanted to avoid talking about feelings in the first place.
  • Rozovsky and her colleagues had figured out which norms were most critical. Now they had to find a way to make communication and empathy — the building blocks of forging real connections — into an algorithm they could easily scale.
  • They agreed to adopt some new norms: From now on, Sakaguchi would make an extra effort to let the team members know how their work fit into Google’s larger mission; they agreed to try harder to notice when someone on the team was feeling excluded or down.
  • But to Sakaguchi, it made sense that psychological safety and emotional conversations were related.
  • The behaviors that create psychological safety — conversational turn-taking and empathy — are part of the same unwritten rules we often turn to, as individuals, when we need to establish a bond. And those human bonds matter as much at work as anywhere else. In fact, they sometimes matter more.
  • What Project Aristotle has taught people within Google is that no one wants to put on a ‘‘work face’’ when they get to the office. No one wants to leave part of their personality and inner life at home. But to be fully present at work, to feel ‘‘psychologically safe,’’ we must know that we can be free enough, sometimes, to share the things that scare us without fear of recriminations.
  • We must be able to talk about what is messy or sad, to have hard conversations with colleagues who are driving us crazy. We can’t be focused just on efficiency. Rather, when we start the morning by collaborating with a team of engineers and then send emails to our marketing colleagues and then jump on a conference call, we want to know that those people really hear us. We want to know that work is more than just labor.
  • helping his team succeed ‘‘is the most meaningful work I’ve ever done,
  • He encourages the group to think about the way work and life mesh. Part of that, he says, is recognizing how fulfilling work can be.
  • Project Aristotle ‘‘proves how much a great team matters,’’ he said. ‘‘Why would I walk away from that? Why wouldn’t I spend time with people who care about me?’’
  • technology industry is not just one of the fastest growing parts of our economy; it is also increasingly the world’s dominant commercial culture.
  • The paradox, of course, is that Google’s intense data collection and number crunching have led it to the same conclusions that good managers have always known. In the best teams, members listen to one another and show sensitivity to feelings and needs.
  • Google, in other words, in its race to build the perfect team, has perhaps unintentionally demonstrated the usefulness of imperfection and done what Silicon Valley does best: figure out how to create psychological safety faster, better and in more productive ways.
  • ‘‘Don’t underestimate the power of giving people a common platform and operating language.’’
  • Project Aristotle is a reminder that when companies try to optimize everything, it’s sometimes easy to forget that success is often built on experiences — like emotional interactions and complicated conversations and discussions of who we want to be and how our teammates make us feel — that can’t really be optimized.
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    "Five years ago, Google - one of the most public proselytizers of how studying workers can transform productivity - became focused on building the perfect team. In the last decade, the tech giant has spent untold millions of dollars measuring nearly every aspect of its employees' lives. Google's People Operations department has scrutinized everything from how frequently particular people eat together (the most productive employees tend to build larger networks by rotating dining companions) to which traits the best managers share (unsurprisingly, good communication and avoiding micromanaging is critical; more shocking, this was news to many Google managers)."
Gary Edwards

Ditch Your Office - & Watch Employee Productivity Soar - 0 views

  • Email Email generates a “push” interruption in your daily work. When people want something from you, they sends you email, which interrupt your flow of thought. In our company, we turned to alternatives to reduce email — options such as Basecamp, Asana and Slack. Now, when someone is contributing to and working on a project, instead of giving a “push” with email — which distracts the people from their work —they make a “pull” and retrieve information directly from the place where everyone is working together on the same project. Additionally, it encourages more collaboration. The problem with email is that all the information remains enclosed between the sender and receiver. The communication remains behind closed doors. When a new team member wants to join in on a project, they have to bother another person to catch up on the state of the job and learn the way the project is advancing, triggering another flow of email to catch the person up to speed. Now, that new team member can simply log onto the platform, Basecamp, for instance, search for the corresponding project, and find everything they need to begin working.
  • Meetings As shown in this infograph, $37 billion dollars are lost each year in the United States alone because of unnecessary meetings. Employees spend more than 60 hours per month in unproductive meetings (with half of those being considered by them to be a total waste of time). Who creates meetings? Yes, people who live from one meeting to the next —managers! Their agenda is full of meetings. This is due to the fact that they are not the ones doing the true work — the work that serves a purpose, which has value and adds up, the productive work. The ones who do the productive work are the programmers, designers, etc. They need to have a work schedule with no meetings for them to reach their maximum level of productivity.
  • Another reference point is this article by The Economist, where a study showed that a factory was able to save the equivalent of eliminating 200 jobs just by limiting meetings to a maximum of 30 minutes and 7 people per meeting.
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  • Embrace the Digital Workplace When you work without email, meetings (both by phone or physical) or bosses, you will go from having synchronous to asynchronous communication. What this means is that if someone needs something from you they will have to communicate strictly by text using the project management tool and when you finish your three to four hours of continuous work you will be able to answer the messages based on your time, without it being an interruption.
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    "Six years ago, we surveyed our employees with the goal of determining the optimal place for each of them to work in terms of maximum efficiency and productivity. What we quickly determined was that no one wanted to work in the office. Workers Can't Concentrate in the Office When asked to identify the best place to get work done - specifically work that requires maximum concentration and creativity, such as designing a web page, programming new functionality for software, developing a financial report or writing a sales proposal - not a single member of our 34-member team chose the office. Rather, they selected: An extra room at their home Their favorite coffee shop A train or airplane Our finding wasn't an anomaly. In a much larger study based on 2,600 interviews, FlexJobs concluded that 76 percent of workers prefer to avoid the office when they have important work to do."
Gary Edwards

Google To Challenge Amazon, Microsoft In Cloud Computing War - Forbes - 0 views

  • When Google scored a $400 million to $600 million deal to supply cloud services to Apple last week, according to multiple reports, it was widely viewed as a coup for the search giant’s cloud business. And why not? Apple, which has been relying mainly on Amazon Web Services as well as Microsoft’s Azure to run part of its iCloud and other services, is a marquee reference customer. It will get Google in the door of just about every big company–and, not incidentally, throw a little shade on its rivals. But the big win obscures a stark reality for Google’s Cloud Platform: At just $500 million in revenues according to Morgan Stanley estimates, it trails far behind AWS’s $7.9 billion reported revenues in 2015, and it’s even a distant third behind Azure’s $1.1 billion in estimated sales. Starting today, Mar. 23, Google will attempt to show how it aims to scramble into cloud contention at its first global cloud users conference, NEXT, in San Francisco. At the show, Google will trot out Diane Greene, the onetime co-founder and CEO of cloud pioneer VMware who now heads all of Google’s cloud and enterprise applications businesses. This will be Greene’s first significant public appearance since Google bought her company, Bebop, for $380 million last November. Customers and investors alike will be watching closely to see what strategy she lays out for the coming year and beyond. Google plans to introduce both a raft of new cloud features and updates as well as some significant new customers, according to various sources in the company. On the product front, there will be news about Google’s container technologies, which allow applications to run more efficiently across cloud servers using the same operating system without interfering with each other, David Aronchick, senior product manager for Google’s Container Engine, said Tuesday at a press briefing. “NEXT will be an opportunity to highlight all the traction we’ve gotten,” he said.
  • Also on the agenda are big-name customers such as Home Depot and Coca-Cola, as well as recent new customers such as Spotify. There also will be a speaker from Netflix, which uses Google Cloud only for backup storage, not its massive streaming video–which has some observers such as Morgan Stanley’s Brian Nowak wondering if that could be the next big cloud coup for Google. “One of our goals for 2016 is to show the enterprise we’re ready for them,” said Greg DeMichillie, a Google Cloud Platform director of product management. “Tomorrow we’ll be talking more about that.” More clues to Google’s plans will come from other leading lights scheduled to talk, such as Urs Hölzle, senior vice president of technical infrastructure, and Google Fellow Jeff Dean, who helped spearhead key cloud technologies such as the Big Data programming model MapReduce and the data storage system Bigtable as well as Google’s recent artificial intelligence breakthroughs. The latter is a key focus of its cloud offerings, given the huge role artificial intelligence has played in Google search, speech recognition, language translation, image recognition, and other products. In particular, Dean is expected to talk about the recently introduced Vision Application Programming Interface for other applications to tap.
  •  
    "When Google scored a $400 million to $600 million deal to supply cloud services to Apple last week, according to multiple reports, it was widely viewed as a coup for the search giant's cloud business. And why not? Apple, which has been relying mainly on Amazon Web Services as well as Microsoft's Azure to run part of its iCloud and other services, is a marquee reference customer. It will get Google in the door of just about every big company-and, not incidentally, throw a little shade on its rivals. But the big win obscures a stark reality for Google's Cloud Platform: At just $500 million in revenues according to Morgan Stanley estimates, it trails far behind AWS's $7.9 billion reported revenues in 2015, and it's even a distant third behind Azure's $1.1 billion in estimated sales. Starting today, Mar. 23, Google will attempt to show how it aims to scramble into cloud contention at its first global cloud users conference, NEXT, in San Francisco. At the show, Google will trot out Diane Greene, the onetime co-founder and CEO of cloud pioneer VMware who now heads all of Google's cloud and enterprise applications businesses. This will be Greene's first significant public appearance since Google bought her company, Bebop, for $380 million last November. Customers and investors alike will be watching closely to see what strategy she lays out for the coming year and beyond. Google plans to introduce both a raft of new cloud features and updates as well as some significant new customers, according to various sources in the company. On the product front, there will be news about Google's container technologies, which allow applications to run more efficiently across cloud servers using the same operating system without interfering with each other, David Aronchick, senior product manager for Google's Container Engine, said Tuesday at a press briefing. "NEXT will be an opportunity to highlight all the traction we've gotten," he said."
Gary Edwards

How Slack Versus Microsoft Could Play Out - 0 views

  •  
    "Either way, customers win. In early November Microsoft announced a new product called Microsoft Teams. It's a way for groups of people, typically colleagues inside a company, to communicate with each other over multiple, simultaneous conversations. It will be part of the software giant's online Office 365 product, the "productivity" subscription program used by 85 million "knowledge workers" around the world. More than a billion additional customers use the offline version of Office. A relatively small group of people-4 million, to be precise-will recognize something familiar about the new Microsoft offering. That's because it's more or less what a San Francisco startup called Slack does. Microsoft is adding a few bells and whistles, including easier-to-follow threaded conversations and video conferencing. Slack, which took the charmingly old-fashioned step of buying a newspaper ad to "welcome" Microsoft to its game, has said it will match those features. (Fortune, like many journalism organizations, uses Slack; after a year of steadily increasing usage, I've grown to like it.) This isn't the first time Microsoft has unveiled a "Slack killer." In fact, it is becoming something of an annual event. What's more, Slack is growing fast. It has 4 million users, up from 1.25 million a year ago. About 30% of those customers pay either $6.67 or $12.50 per month for the product, depending on which features they use. My back-of-the-envelope calculation of Slack's annual revenue, assuming all customers pay the average of the two price points, is around $140 million. "You're pretty close," Slack founder and CEO Stewart Butterfield told me just before Thanksgiving. "
Gary Edwards

Philipp Karcher's blog | Forrester Blogs - 0 views

  • Today Microsoft starts shipping Office for iPad, finally plugging the gap in its portfolio that’s been filled by popular document viewers and editors like QuickOffice and SlideShark.   Does this come too late for Microsoft? As much as naysayers like to proclaim Office is dying, people still overwhelmingly use it at home and at work. Office is supported at virtually every organization. Our survey of Forrester clients at the end of last year showed strong strides by Google Docs with 13% of firms using it.* However, the caveat is companies that have gone Google are using Docs to complement Office with collaboration features and mobile support, not to replace it.   You could argue how much incremental revenue Microsoft lost out on, but I don’t think the lack of native Office apps has caused Microsoft to cede ground to other office productivity suites on the PC, where the vast majority of content is still created. Keep in mind that out of the 20% of information workers in North America and Europe that use a tablet for work, 60% of them use some office productivity software on it.** Half of tablets used for work are iPads. So immediately just 6% of information workers will be considering the Office apps as an alternative to what they are using on their tablets today.    Is Microsoft really multi-platform now?
  •  
    "Today Microsoft starts shipping Office for iPad, finally plugging the gap in its portfolio that's been filled by popular document viewers and editors like QuickOffice and SlideShark.   Does this come too late for Microsoft? As much as naysayers like to proclaim Office is dying, people still overwhelmingly use it at home and at work. Office is supported at virtually every organization. Our survey of Forrester clients at the end of last year showed strong strides by Google Docs with 13% of firms using it.* However, the caveat is companies that have gone Google are using Docs to complement Office with collaboration features and mobile support, not to replace it.   You could argue how much incremental revenue Microsoft lost out on, but I don't think the lack of native Office apps has caused Microsoft to cede ground to other office productivity suites on the PC, where the vast majority of content is still created. Keep in mind that out of the 20% of information workers in North America and Europe that use a tablet for work, 60% of them use some office productivity software on it.** Half of tablets used for work are iPads. So immediately just 6% of information workers will be considering the Office apps as an alternative to what they are using on their tablets today.    Is Microsoft really multi-platform now?"
Gary Edwards

Digging Into the Productivity Paradox #SocBizChat - 0 views

  •  
    "Software, software everywhere and not a drop to drink.  Every day it feels as if a new app is released into the digital workplace ecosystem which promises to make employees more productive, more efficient, more valuable. Yet headlines and studies continue to sound alarms with reports of stagnating growth and slowing productivity. Could it be that we're measuring the wrong things? That the value today's knowledge workers (among others) provide isn't actually being recognized?"
Gary Edwards

Microsoft's Office 2016 preview gets real-time editing in Word and more | CIO - 0 views

  • Office 2016 won’t release with Windows 10 next month, but Microsoft has said that the next version of its productivity suite will be available later this year to go along with the newly released operating system. Until then, anyone who wants to try out the future of Office can install the public beta version of the app, which is available as a free trial or through Office 365.
  •  
    "Microsoft quietly updated its Office 2016 Preview apps for early adopters over the past two weeks with a slew of new features the company announced in a round-up Wednesday. The new features let people who have installed the public beta of Microsoft's forthcoming productivity suite update try out real-time collaboration capabilities that will be rolling out more broadly later this year, along with other changes that make it easier to find particular functions and gather contextual information about what they're working on. IT Resume Makeover: How to add flavor to a bland resume Don't count on your 'plain vanilla' resume to get you noticed - your resume needs a personal flavor to READ NOW Word 2016 now has support for Live Typing, which allows desktop users to see the edits their colleagues are making to a shared document in real time. It builds on a feature unveiled last month that let users see where colleagues were working within a document, but didn't immediately show the words they added. Similar features should be coming to other Office apps with future updates, so that people can work in real time on Excel spreadsheets and PowerPoint presentations. Microsoft already offers a real-time, co-authoring feature inside Office Online, but this update brings those capabilities onto the desktop for the first time within Microsoft's productivity suite. It will be possible for people to collaborate in real time across Office Online and Office on the desktop when Office 2016 launches later this year, but until then, users will have to choose between collaborating inside a Web app or inside a desktop app. That feature set puts Office in closer competition with Google's productivity suite, which has grown in popularity and features robust support for real-time collaboration. "
Gary Edwards

Office productivity software no closer to becoming a commodity | ZDNet - 0 views

  • Microsoft continues to have a stranglehold on office productivity in the enterprise: Just 6 percent of companies in our survey give all or some employees an alternative instead of the installed version of Microsoft Office. What's Hot on ZDNet Windows 10: You've got questions, I've got answers Windows 10 Yes, Apple TV will be a HomeKit hub Apple ​A new day, a new Ubuntu smartphone Hardware Will your PC run Windows 10? Use the official compatibility checker to find out Windows 10 Most surprising of all, multi-platform support is not a priority. Apps on iOS and Android devices were important to 16 percent of respondents, and support for non-Windows PCs was important to only 11 percent.
  • For now, most technology decision-makers seem satisfied with leaving employees to self-provision office productivity apps on their smartphones and tablets if they really want them.  Do you think we're getting closer to replacing Microsoft Office in the workplace?
  •  
    "We just published a report on the state of adoption of Office 2013 And Productivity Suite Alternatives based on a survey of 155 Forrester clients with responsibility for those investments. The sample does not fully represent the market, but lets us draw comparisons to the results of our previous survey in 2011. Some key takeaways from the data: One in five firms uses email in the cloud. Another quarter plans to move at some point. More are using Office 365 (14 percent) than Google Apps (9 percent).  Just 22 percent of respondents are on Office 2013. Another 36 percent have plans to be on it. Office 2013's uptake will be slower than Office 2010 because fewer firms plan to combine the rollout of Office 2013 with Windows 8 as they combined Office 2010 with Windows 7. Alternatives to Microsoft Office show little traction. In 2011, 13 percent of respondents supported open source alternatives to Office. This year the number is just 5 percent. Google Docs has slightly higher adoption and is in use at 13 percent of companies. "
Gary Edwards

Former Apple HTML5 Leader Builds His Own Apps Platform - 0 views

  • Most importantly, Strobe.js resolves the problem of scripting that applies to multiple domains simultaneously, leading to the kinds of cross-domain discrepancies that security tools presently associate with hijack attempts, and which newer browsers disallow. HTML5 developers will want their apps to include links to functionality from Facebook, Twitter, and other social services. These links seem simple enough, but their security protocols require logins and virtual sessions - which means the domains of these services' URLs must be addressed somehow.
  • Strobe.js creates a level of indirection, letting apps use Strobe servers as proxies to authenticate themselves on social services and use their APIs, without having to build OAuth functionality directly into their apps, or to force users to log in separately. This is the core of the Strobe Social add-on, which is key to the company's unique business model.
  • Strobe's business model relies on how much and how often deployed apps use Strobe's server-side API. "It works a lot like an analytics system, like Omniture," explains Strobe's Charles Jolley. "Every time you launch an app, it hits our server for an update to see if there's a new version available. That's an API call. If you turn on one of these add-ons to get the server to do social, that's an API call. You buy packages from us based on API calls."
  • ...1 more annotation...
  • The first 10,000 API calls placed per month on a developer's account are free, as well as the first 10 GB of bandwidth on Strobe's servers. That's to give developers a leg up during the testing phase. Typically once apps are deployed, the bandwidth use will expand to a level worth charging for. Up to 1 million API calls per month, and 50 GB of bandwidth, carry a $19 monthly fee. API calls numbering up to 10 million per month with 250 GB of bandwidth, costs $95 monthly.
  •  
    The articles about Charles Jolley and Strobe continue.  This time it's ReadWriteWeb.  They do a much better job explaining Strobe and the business model Strobe seeks to implement.  IMHO, Strobe's concept for mitigating the exchange of data across server domains could be ODBC for Cloud Productivity. ODBC and OLE are of course inter-application processes essential to the desktop productivity environment and the creation of compound documents.  I'll try to contact Charles and discuss this. "One of the big reasons I left [Apple] is because I really believe that the next great app ecosystem for mobile especially, but also for PCs and television, is going to be built around HTML5," Jolley tells RWW. "If you look at the people who are building mobile apps today, 70% of those people will say they want to use HTML5. But a lot of them don't make it to market, except for a few large companies like Amazon and Financial Times, most people aren't able to deliver HTML5 apps." The Apple platform for apps delivery is rich and compelling, Jolley points out. Unlike an ordinary "open" platform that, almost by definition now, is all self-service, Apple provides direct, personal business services to help developers organize themselves and get on their feet, even if their employer is already recognized around the world. Then Apple provides hosting and deployment services, managing user entitlements and licenses. It creates an ecosystem and then nourishes the entities that live within it, and that's why Apple's platform works as well as it does. "Apple makes it very, very easy for someone to build an app and take it to market. You have these small groups of one or two people who can create businesses around them. And today with HTML5, that's simply not possible," says Jolley. "Even though there's a huge benefit to HTML5 - you can be in any app store, you can go direct to the consumers, you can build any kind of business model you want - if you're going to reach all the 1.2 billion p
Gary Edwards

Microsoft Lumia 650: sophisticated, metal design and Windows 10 under $200 USD | Micros... - 0 views

  • The Best of Microsoft Productivity If you’re like me when you work, you want to really get things done. We need to be able to seamlessly move between our work and personal needs. Building on our success of more than 200 million devices running Windows 10, the Lumia 650 puts Microsoft’s smooth, responsive and most productive OS in your pocket. Our business customers continue to send great feedback on Windows 10 and are compelled by the mobility of the Windows experience across devices. Lumia 650 runs the latest Microsoft Office apps right out of the box, allowing you to create and edit documents on-the-go and sync them to the cloud via OneDrive. It’s also perfect for picking up on email and an important presentation during your commute. And with Cortana, your very own personal assistant, you’re always organized and prepared for the day ahead.
  •  
    "The Best of Microsoft Productivity If you're like me when you work, you want to really get things done. We need to be able to seamlessly move between our work and personal needs. Building on our success of more than 200 million devices running Windows 10, the Lumia 650 puts Microsoft's smooth, responsive and most productive OS in your pocket. Our business customers continue to send great feedback on Windows 10 and are compelled by the mobility of the Windows experience across devices. Lumia 650 runs the latest Microsoft Office apps right out of the box, allowing you to create and edit documents on-the-go and sync them to the cloud via OneDrive. It's also perfect for picking up on email and an important presentation during your commute. And with Cortana, your very own personal assistant, you're always organized and prepared for the day ahead."
Gary Edwards

The Office 365 Story: Is Microsoft leading the way for Cloud Office Applications? - 0 views

  •  
    "Shortly after the start of the millennium, Microsoft stated a goal to be the go-to enterprise platform for the data center. Many in the industry scoffed at the idea that Microsoft could dominate in a market traditionally led by Unix. Today, there are few enterprises that don't have a significant investment in Microsoft servers and infrastructure. Five years ago Microsoft launched Office 365 and, right now, we're seeing a parallel in their move to lead the cloud office application sector. Office and the enterprise applications that support Office 365-Exchange, SharePoint and Skype for Business - have become ubiquitous in the market. In July this year, it was reported that Office 365 is used daily by over 70 million enterprise users. However, Microsoft hasn't achieved this success without challenges. In 2013, many industry pundits saw Google Apps for Enterprise as the heir apparent for cloud and productivity, but things have changed significantly in the last three years. Under Satya Nadella's leadership, Microsoft has rebranded to support its 'mobile-first, cloud- first' go-to-market. The move to support Office on the Apple and Google platforms has strengthened its position in the market. Following this success, their next ambition is to enable customers and partners to move to Office 365. Earlier this year, Microsoft launched a number of initiatives to help clients consume Office 365 licenses more effectively. One such program is geared towards securing the license base by motivating renewals and preventing-churn versus a completely new sale. Once a client activates and consumes the licenses on Office 365, they receive ongoing upgrades, renewals, and new features as part of an evergreen service. Employees experience the latest across all their devices. This compares favorably to the historical process of waiting every three to four years for the on-premises Enterprise Agreement to be signed and subsequent refresh of a laptop with a new office applica
Gary Edwards

Google's aggressive new bid to move ahead in the cloud | SiliconANGLE - 0 views

  •  
    "When Google scored a $400 million to $600 million deal to supply cloud services to Apple Inc. last week, according to multiple reports, it was widely viewed as a coup for the search giant's cloud business. And why not? Apple, which has been relying mainly on Amazon Web Services as well as Microsoft Corp.'s Azure to run part of its iCloud and other services, is a marquee reference customer. It will get Google in the door of just about every big company-and, not incidentally, throw a little shade on its rivals. But the big win obscures a stark reality for Google's Cloud Platform: At just $500 million in revenues according to Morgan Stanley estimates, it trails far behind AWS's $7.9 billion reported revenues in 2015, and it's even a distant third behind Azure's $1.1 billion in estimated sales. This week, Google will attempt to show how it aims to scramble into cloud contention at its first global cloud users conference, NEXT, starting Wednesday in San Francisco. At the show, Google will trot out Diane Greene, the onetime co-founder and CEO of cloud pioneer VMware who now heads all of Google's cloud and enterprise applications businesses. This will be Greene's first significant public appearance since Google bought her company, Bebop, for $380 million last November. Customers and investors alike will be watching closely to see what strategy she lays out for the coming year and beyond. Searching for a cloud coup Google plans to introduce both a raft of new cloud features and updates as well as some significant new customers, according to various sources in the company. On the product front, there will be news about Google's container technologies, which allow applications to run more efficiently across cloud servers using the same operating system without interfering with each other, David Aronchick, senior product manager for Google's Container Engine, said Tuesday at a press briefing. "NEXT will be an opportunity to highlight all the traction
Gary Edwards

Samsung to invest $150 million in early-stage emerging tech startups | VentureBeat | Bu... - 0 views

  •  
    "Samsung on Wednesday announced its intentions to support early-stage startups focused on emerging technologies. The company, through its global innovation group, has established a $150 million fund targeting businesses specializing in virtual reality, artificial intelligence, Internet of Things, and "other new frontier technologies." So far, Samsung has made investments in 10 startups: Converge Industries, Dashbot, Entry Point VR, Filament, Intezer, LiquidSky, Otto Radio, 2Sens, SafeDK, and Virtru. The fund is aimed at making pre-seed to series B investments. "Our investments bring the power of the Samsung platform to startups to accelerate their growth and ultimately their success," said Brendon Kim, vice president and the managing director of Samsung's Next Ventures. "The Samsung NEXT Fund expands our global reach and capabilities, while increasing Samsung's access to more great ideas, products and talent." Samsung declined to specify how much each startup receives. In addition, it appears that the company could be targeting those in Israel next, with the opening of a new office in Tel Aviv, Israel in September. There are now five offices worldwide dedicated to innovation, including San Francisco, Mountain View, Korea, and New York. More locations are planned later this year. Samsung Next formerly was known as the Global Innovation Center. The name change was done because "our new name reflects our passion for partnering with tech innovators to take them to the NEXT level - build great ideas into products, grow products into thriving businesses and scale businesses that leverage and transform the Samsung ecosystem.""
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