@Vance Burks Vance there are several very specific examples of things that make my teeth grind right here in Mr. Fowler's article. I ran into exactly the same things. The biggest thing that bugs me about Office 365 is that you never know whether your document, or your edits are going to be there when you come back. It relates to their decision to hold back the full feature set of the product, and the way they sync. It's a flawed product architecture. With Google docs, it's sticky and I know that no matter what, my doc and my edits are going to be there when i return. Also there are the annoying, unnecessary prompts - detailed in this article. They are sort of Microsoft's signature, a symptom of their culture. I lived in Woodinville-Redmond for almost two years, and I never once met a happy Microsoft employee. Well, there was one he has 18 patents and worked there for 25 years. Then they fired him, and now he's unhappy too. It's a very messed-up company. Unhappy culture.