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Who's the Leader? The study indicates that the spread of a product by word-of-mouth -- what the authors call "contagion" -- can and does happen over social networks. The study also indicates that marketers may need to re-think whom they identify as the best seeding points in their word-of-mouth campaigns.

Reputation Matters Physician 184 didn't stand out as a "self-reported opinion leader," but he did stand out in the second group. He was known widely in the local community because he was very involved with treating patients suffering from the disease, and worked tirelessly and closely with colleagues to solve problems and get things done

The use of digital is also blurring the lines between customer and seller. A few years ago people thought I was insane in facilitating a network on my lonesome on top of my day job. You join a professional association and become the VP of programming if you want to do that. Later they sought confirmation in their assessment of my insanity when I started Conversation Agent. Many are now using blogs as a dynamic newsletter to push news about their projects out. The difference between native and immigrant in the two activities above is the degree of involvement. When I started developing the network I only suspected that I would have a higher degree of interest in its success -- now I know with certainty that it's because I am at the same time organizer and leader as well as participant. Having a blog is a way to stay curious and participate in the larger conversation, not merely a way to make your newsletter interactive.