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anonymous

"Add a Bookmark" dialog bugs caused by FF profile - resolved by creating new profile - 60 views

workaround resolved Diigo help suggestion bug tagging 4.1.0.3 adding list personal tag cloud toolbar Windows XP Mozilla Firefox Firefox profile profile problem

started by anonymous on 01 Oct 09
  • Graham Perrin
    #2 Graham Perrin on 01 Oct 09
     
    Bookmark dialogue of Diigo 4.1.0.3 for Firefox: Tags: FAYT matching of tags from your cloud

    Diigo 4.1.0.3 with Firefox 3.5.3,
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-GB; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 GTB6:

    * no problem with the Tags: field, FAYT works as expected, offering tags from my cloud.

    I see your 4.1.0.3 tag in the topic.
    Please, what's your operating system and version?
  • Graham Perrin
    #3 Graham Perrin on 01 Oct 09
     
    Bookmark dialogue of Diigo 4.1.0.3 for Firefox: Add to a list

    > I have to do this manually by going to Diigo and editing my
    > recently added bookmarks, retrospectively adding them to lists

    Again, no problem here:



    (The misfit between the dialogue and its contents is a separate issue, http://groups.diigo.com/group/Diigo_HQ/content/956857.)
  • anonymous
    #9 anonymous on 02 Oct 09
     
    @Graham Perrin

    My comments:

    i) None of the servers I have tried bookmarking have appeared to be "unusually pushed" (i.e. overloaded or laggy to me);
    ii) My connection is extremely reliable (wired 10/10 Mbit fibre-optic line). No other network functions disturbed;
    iii) I have not attempted to load the Diigo bookmarking service before the underlying page is 100% loaded;
    iv) I have disabled all other add-ons in FF to no avail.

    1) After experimenting with a cross-section of various websites, it does seem to be the case that both functions - FAYT tags & "add to a list" - are consistently absent after the "upgrade" from v3.x

    2) I have noticed no anomalies with either my lists, or my tag cloud. When editing a boomark from the Diigo website, the "add to a list" function is consistently present.

    I wonder if there perhaps may be some other remnant of Diigo that needs to be manually deleted in order to properly "refresh". Maybe some corrupted file of sorts? I did fully clean out the cache (even manually), so any other potentially interfering files would have to be located elsewhere...

    At this point, I am actually prepared to blame my FF installation, or windows XP. I'm planning on doing a clean install in a few months anyway, maybe that'll solve the problem.

    Thanks for all your help, Graham and Sean.
  • Graham Perrin
    #10 Graham Perrin on 02 Oct 09
     
    > remnant

    That's my guess.

    Just for the record, train of thought (without reviewing the detail of any one of these): http://groups.diigo.com/group/Diigo_HQ/content/tag/Firefox%20AND%20bug%20AND%20resolved%20AND%204.1.0.1 leads to peculiar http://groups.diigo.com/group/Diigo_HQ/content/962283 then equally peculiar http://groups.diigo.com/group/Diigo_HQ/content/962280 both resolved or worked around by clearing a cache, but I recall Joel contributing to another peculiar Mozilla-related topic around the same time, so

    … http://groups.diigo.com/group/Diigo_HQ/content/user/joel helps me quickly to find the topic relating to Flock and hey presto, another one that somehow worked itself out.

    Ferdinand, my gut feeling, probably the quickest approach to pinpointing the local source of the problem: create a separate Firefox profile then start that one in safe mode.

    At http://groups.diigo.com/group/Diigo_HQ/content/tag/Firefox%20AND%20FAQ the two bookmarks currently nearest the top may help.

    Good luck…
  • Graham Perrin
    #11 Graham Perrin on 02 Oct 09
  • Graham Perrin
    #13 Graham Perrin on 02 Oct 09
     
    Thanks equally to Sean for testing in alternative environments :)

    I added a final tag workaround and you might like to set aside your other (troubled) Firefox profile, just in case anyone from Diigo wants to pinpoint what was wrong. At http://groups.diigo.com/group/Diigo_HQ/content/549684#2 and http://groups.diigo.com/group/Diigo_HQ/content/586633#4 I see that it's sometimes useful to run
    about:config
    which reveals a mass of information but (as Firefox warns us) there be dragons, so it may be best to steer clear unless you're directed :)
  • anonymous
    #14 anonymous on 02 Oct 09
     
    Oops! I already deleted the problem profile - wanted to get the crap off my HD ASAP :-) Sorry!

    BTW, come to think of it, Diigo has not been 100% functional for quite a while. After the v 3.x update, I mysteriously lost the Bookmark button from the Diigo toolbar menu, but I was still able to access the bookmarking function by right-clicking a webpage. I can't remember which v 3 update if happened after (in case there were several v 3:s rolled out)...

    Thanks again to you both, Graham and Sean, for you speedy and helpful responses!

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