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The takeaway suggestions: 1.Give one piece of constructive feedback and let it stand on its own. Don't undermine your message by padding it with irrelevant positive statements. This might be uncomfortable at first, but research shows that people are hungry for constructive feedback. 2. Before your next one-on-one, pause to reflect before giving feedback. If you're stressed or rushed, you're more likely to deliver feedback without compassion or empathy - even if that's unintentional. 3.When you notice a problem, find a way to surface it immediately. Don't just hope a problem will go away, or assume someone else will fix it. When you speak up with compassionate directness, everyone benefits. 4. In your next meeting or one-on-one, consider another person's perspective. It can be as simple as pausing before a meeting to ask yourself, "Where is this person coming from?" By zooming out, you'll be better able to see others' motivations and understand their priorities. 5. When you receive constructive feedback, write it down and come back to it later. This will allow you to move beyond the emotion of the moment and consider more dispassionately whether it holds truth for you. 6.Turn a digital exchange into an in-person conversation. A lot of nuances of human communication are lost in digital interaction. When you get to know your co-workers as people instead of just names in your inbox, you'll build trust and camaraderie. 7. Once a day, have a conversation where you mostly listen. Don't underestimate the power of your silence. Instead of giving your opinion or changing the subject, invite the other person to go deeper.

Emoticons - representations of facial expressions using colons, dashes, parentheses and other text symbols - originated in the days of the telegraph as a substitute for the facial expressions, hand gestures and vocal clues for different emotions that humans pick up during in-person meetings. Because printed words alone can't always convey the full emotional meaning of a conversation, emoticons have evolved into a separate language, especially with the world increasingly relying on texting, tweeting and e-mail. Called Stickers, Facebook's emoticons were born out of more than two years of research into the compassion of Facebook members, then fine-tuned by scientists specializing in human facial expressions. And while they were inspired by evolutionist Charles Darwin's studies in the mid-19th century, Facebook believes they could be a vital part of human-to-human relationships in the digital 21st century.

Metaphors are extremely useful things. They provide a common language-an agreed-upon shorthand-for truths that can be difficult to discuss in terms that are simultaneously broad and precise. It doesn't take a Lakoff or a Luntz to appreciate the power of shared metonyms, particularly as the country grapples with the results of an election that was a political embodiment of that well-worn Fitzgerald line: "The test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability to function." This election, in particular, featured many more than two oppositional ideas. The 2018 midterms were about voter suppression, which is also to say about robbing swaths of Americans of their constitutional rights, which is also to say about structuralized inequality. They were about enfranchisement and its opposite. They were about progress. They were about backlash. They were about women winning. They were about women losing. They were about compassion empowered, and racism rewarded, and hard work realized, and cruelty weaponized, and corruption unpunished. They were about hatred. They were about love. They were about history made. They were about history ignored. They were about American exceptionalism in the best sense and-at the same time-in the worst. How do you sum that up in a headline or a news article? How do you talk about it in neatly cable-newsed sound bites? The true answer is that you can't, and the even truer answer is that this is why it is necessary to have a flourishing and extremely diverse media ecosystem, so that a broadly coherent picture might emerge from the individual efforts-but the more practical and immediate answer is that you can try to use metaphors to summarize the situation. You can talk about waves, with their familiarity and their liquidity and their visual power, and you can talk about the color of your notional water, and the size and shape of the swell, and you

Useful info for all collaborative activities. The 3 takeaways: 1. SET THE AGENDA The meeting's agenda can be summarized on a handout, written on a whiteboard or discussed explicitly at the outset, but everyone should know why they've gathered and what they're supposed to be accomplishing. The agenda provides a compass for the conversation, so the meeting can get back on track if the discussion wanders off course. 2. ​START ON TIME. END ON TIME. A definitive end time will help ensure that you accomplish what's on your agenda and get people back to their work promptly. 3. ​END WITH AN ACTION PLAN Leave the last few minutes of every meeting to discuss the next steps. This discussion should include deciding who is responsible for what, and what the deadlines are. Otherwise, all the time you spent on the meeting will be for naught. Mark Toro, managing partner of North American Properties - Atlanta, a real estate operating company, uses a phrase to end meetings that has become a common acronym in office e-mails: W.W.D.W.B.W., which stands for "Who will do what by when?"

This guide gives a run-down of tips for greater happiness. Some Words R Us related items: 1. Conquer negative thinking by acknowledging and challenging your thoughts. 2. Rewrite your story: we all have a personal narrative that shapes our view of the world, but sometimes our inner voice doesn't get it right. By (literally) writing and then editing our own stories, we can change our perceptions of ourselves and identify obstacles that stand in the way of our personal well-being. 3. Practice optimism: thinking positive thoughts and surrounding yourself with positive people really does help. 4. Kindness and compassion towards others and yourself

This New York Times interactive chatbox simulates a text conversation that you might have with a friend that's skeptical about getting COVID-vaccinated. One of the authors, Dr. Gagneur is a neonatologist and a professor of pediatrics at the University of Sherbrooke. His research has led to programs that increase childhood vaccinations through motivational interviewing. The second author, Dr. Tamerius is a former psychiatrist and the founder of Smart Politics, an organization that teaches people to communicate more persuasively. Dr. Gagneur highlights 4 principles that lead to more effective conversation: The skills introduced here are the same ones needed in any conversation in which you want to encourage behavior change, whether it's with your recalcitrant teenager, a frustrated co-worker or a vaccine-hesitant loved one. When you talk with people about getting vaccinated, there are four basic principles to keep in mind: ● Safety and rapport: It's very difficult for people to consider new ways of thinking or behaving when they feel they are in danger. Vaccine conversations must make others feel comfortable by withholding judgment and validating their concerns. Rather than directly contradict misinformation, highlight what they get right. Correct misinformation only late in the conversation, after they have fully expressed their concerns and have given you permission to share what you know. ● Respect for autonomy: The choice of whether to get vaccinated is others' to make, not yours. You can help guide their decision-making process, but any attempt to dictate the outcome - whether by commanding, advising, lecturing or shaming - will be met with resistance. ● Understanding and compassion: Before people will listen to what you have to say, they need to know you respect and appreciate their perspective. That means eliciting their concerns with curious, open-ended questions, showing you understand by verbally summarizing what you've heard and empat