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Lara Cowell

How to Give Compassionate Feedback While Still Being Constructive - 0 views

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    The takeaway suggestions: 1.Give one piece of constructive feedback and let it stand on its own. Don't undermine your message by padding it with irrelevant positive statements. This might be uncomfortable at first, but research shows that people are hungry for constructive feedback. 2. Before your next one-on-one, pause to reflect before giving feedback. If you're stressed or rushed, you're more likely to deliver feedback without compassion or empathy - even if that's unintentional. 3.When you notice a problem, find a way to surface it immediately. Don't just hope a problem will go away, or assume someone else will fix it. When you speak up with compassionate directness, everyone benefits. 4. In your next meeting or one-on-one, consider another person's perspective. It can be as simple as pausing before a meeting to ask yourself, "Where is this person coming from?" By zooming out, you'll be better able to see others' motivations and understand their priorities. 5. When you receive constructive feedback, write it down and come back to it later. This will allow you to move beyond the emotion of the moment and consider more dispassionately whether it holds truth for you. 6.Turn a digital exchange into an in-person conversation. A lot of nuances of human communication are lost in digital interaction. When you get to know your co-workers as people instead of just names in your inbox, you'll build trust and camaraderie. 7. Once a day, have a conversation where you mostly listen. Don't underestimate the power of your silence. Instead of giving your opinion or changing the subject, invite the other person to go deeper.
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