Superior Water & Air Arbinger Case Study - 1 views
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Joe Bennett on 04 Feb 16Superior Water and Air is a plumbing, heating and air conditioning business founded in 1956. Rob Anderson, a senior Superior employee, and a partner, Mark Combourn, purchased Superior in 2007. While Superior was a solid company when Rob and Mark bought it, the company was small and wasn't growing. Rob, who was now CEO, wanted to grow the business, but felt stuck in how to go about doing so, especially with a workforce that he considered stagnant and complacent. He then also discovered that his company was suffering from fundamental business deficiencies. Rob knew that he needed to find a way to change the way the each employee operated if he wanted to remedy the company's deficiencies and grow the business.