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ghtazi

Mukuru unveils shopping discount initiative for South Africa-based customers - Intellig... - 0 views

  • The discounts will be available on over 60 staple products (such as canned items, household cleaning products, maize meal, baby products, dairy products, etc.) and the discounts will be valid at any Shoprite and Checkers store in South Africa. Mukuru customers simply have to create and pay for their orders on the Mukuru platform to receive access to the discounts. Customers then access the codes on the Mukuru self-help platforms such as USSD and WhatsApp and present the codes at the Shoprite and Checkers stores to claim the discounts off the selected products. “We are always looking for ways to recognise and reward our loyal customers, and the Mukuru Shopping Discounts are a great way in which we can pass valuable savings on to our customers by funding the discounts ourselves,” said Andy Jury, CEO, Mukuru.
    • hibaerrai
       
      Mukuru proposed lately different discounts to thank their loyal customers. This is a brilliant idea as it will mke them use their services more, and also help them have more savings to cope with south africa's lockdown.
  • Most importantly, the Mukuru Shopping Discounts initiative will help customers and their families achieve savings at a time when many are still recovering from the economic fallout of South Africa’s lockdown. “As a company, we are with our customers side by side through both the good times and the difficult ones, and we are well-positioned to continue innovating and to provide important benefits to our loyal customers around the world.”
    • sawsanenn
       
      the initiative of shopping discount will not only help their customers but also attract more clients which will increase their customer portfolio
  • Having helped our customers send money home to their family and friends for over 14 years, we feel part of their daily lives and as a result, Mukuru is constantly engaging with customers and adding tangible value wherever and whenever we can. We are able to leverage both partnerships and technology to pass important benefits on to our customers and to reward them for their loyalty and engagement over so many years,” added Jury. “
    • ghtazi
       
      Mukuru wants to help customers to help their families in order to get closer to them, which I think is a kind and helpful idea. thanks to their partnerships and technologies they are able to pass important benefits to their customers to thank them for their loyalty and engagement.
sawsanenn

Frontiers | FinTech: A New Hedge for a Financial Re-intermediation. Strategy and Risk P... - 0 views

  • FinTechs and the Value Chains in the Financial IndustryIt is beneficial to remember how things worked before and after FinTechs and TechFins or big techs in the financial industry.Banking models are shifting significantly from a pipeline, vertical, paradigm, to modular solutions that pave the way to new banking paradigms that entail higher levels of openness toward third parties and a growing number of modular services bundled together.Value is created in platforms through economies of scope in production and innovation (Gawer, 2014). In order for platforms to work, adoption and network effects are essential. Models can go to mere compliance with the prescriptions of openness of PSD2, to the inclusion of new services, the opening of the banking core and data, and the aggregation of those within a platform experience. In particular, we assist both to the evolution of a Bank-as-a-Platform model and a tech-platform-driven model supporting banking and financial intermediation, which both constitute a new interesting field of analysis.Since the wave of digital transformation started entering the financial industr
  • , banking-as-a-business has started moving from a product/service perspective to more contextual solutions where providers are customer needs-driven. This is because customer-driven companies outperform the shareholder-driven ones, and this requires an outside-in approach.Having said that, it is beneficial to remember that digital transformation implies four main categories of innovation (product, process, organizational and business model) (Omarini, 2019, p. 340); all of them require rediscovering that a new strategy paradigm exists. This regards the concept of co-creation, and because of this no single firm can unilaterally carry out a process of continuous experimentation, risk reduction, time compression, and minimizing investment while maximizing market impact. Co-creation requires access to resources from extended networks (suppliers, partners, and consumer communities).Under these new market conditions, FinTechs have become an important piece of a bigger puzzle, each one in its own area of business (payment, lending, etc.), while at the beg
  • inning most of them started as mono-business companies. Only a few of them may become leaders in the market. On the one hand, there are those that make their strategy become international, and on the other, there are FinTechs which enlarge their services-scopes. However, the majority of them will become part of ecosystems where the direction could swing from banks to tech companies or to FinTechs as well, able to manage the network by developing kinds of conglomerate-as-a-service.Another interesting point to outline regards this recent period where all of us have experienced lockdowns around the world, and some effects have also impacted FinTechs as well. The valuations of most unicorns have crashed overnight, while on the FinTechs side there are different situations. Some of them have experienced a dramatic reduction in their
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  • strategy development process, especially when the various units and individuals in the network must collectively execute that strategy. The key issue is this: balancing act between collaborating and competing is delicate and crucial” (Prahalad and Ramaswamy, 2004, p. 197).If co-creation is fundamental to the industry, this needs to leverage on a wider customer perspective that requires introducing the idea of developing ecosystems where the customer is truly free to move and choose the best deal in more competitive markets able to let consumers' ability to make informed decisions against any possible market concentrations among market providers.A business ecosystem (Moore, 1996) reflects the new paradigm of competition in a better way. Traditional management models aimed at gaining competitive advantage, such as vertical or horizontal integration, economies of scale and scope, are not effective anymore. The value of today's companies is determined by the size of its ecosystem (Tewari, 2014). Business ecosystems consist in crossovers of a variety of industries, of which companies cooperate and embrace open innovation to satisfy new customers' needs an
    • samiatazi
       
      Digital transformation implies four main categories of innovation: product, process, organizational and business model. FinTechs have become a significant piece of a greater riddle, every one in its own zone of business. The victors are those that have sufficient liquidity and money to purchase great innovation. This is particularly valid for installments that will be progressively contactless. Individuals costs and per-client commitment edge are key elements, and important markers. The more wellsprings of incomes an organization holds, the better it is for it to be a FinTech.
  • evaluation, others were quite lucky and suffered less.There are many and different feelings on the way FinTechs will exit this situation, which as far as we understand has overall accelerated some strategic choices.First of all, there are many and different FinTechs in the market. What is critical is to look at the fundamentals of the business. All of them are about answering what society is going to look like in the future (attitudes, behaviors, habits, etc.), so that if we no longer need to go to retail stores anymore, why do we need some services based on this situation? This, again, underlines that banking is a people business (Omarini, 2015) and this requires a business to be resilient to become adaptive to consumer changes or moves into a different market where you can still apply the service because the society is not yet ready to shift somewhere else, which means the same business in different markets. Just think of the ongoing situation where the recent wave of people is rethinking and restructuring their finances, so that they have decided to switch rates to digital banks. In this scenario, the winners are those that have enough liquidity—or better still cash-rich—to buy good technology and invest in new directions, also taking the opportunity to use the pandemic to its advantage. This is especially true for payments that are going to be increasingly contactless. However, some more les
  • sons can be learnt from difficult times especially due to external factors such as the following:- People costs and per-customer contribution margin are key factors, and valuable indicators. They are valuable for incumbents too. When staff costs rise, then this becomes a burden if growth is not going to move on. Then, if we move on the per-customer contribution margin (revenue, minus variable costs including credit losses), then this makes a FinTech earn more money per bank account than the cost of running those bank accounts.- One more point has to do with the way a FinTech makes its revenues per customer, and net income is the figure to look out for here. This means that the more sources of revenues a company holds, the better it is for it. If we think of some of the best-known FinTechs, they gather their net income from interchange fees, ATM withdrawals, which can diminish during the pandemic, but gathering revenues from other sources such as lending, investing, or again from referring customers to third-party services, and earning commissions from these referrals.Under this oncoming market structure configuration, a focus on control and ownership of resources is giving way to the importance of accessing and leveraging resources through unique ways of collaboration. “The co-creation process also challenges the assumption that only the firm's aspirations matter. (…) Every participant in the experience network collaborates in value creation and competes in value extraction. This result in constant tension in the
  • One more point has to do with the way a FinTech makes its revenues per customer, and net income is the figure to look out for here. This means that the more sources of revenues a company holds, the better it is for it. If we think of some of the best-known FinTechs, they gather their net income from interchange fees, ATM withdrawals, which can diminish during the pandemic, but gathering revenues from other sources such as lending, investing, or again from referring customers to third-party services, and earning commissions from these referrals.
    • hichamachir
       
      Pula can benefit so much from expanding its revenues streams. It lets the customers use the product or service in different ways which can't make them feel lazy to use a specific way.
  • The emergence of new technologies and players, along with a favorable regulatory framework (PSD2 Directive), is changing the banking industry. FinTechs and TechFins have allowed the introduction of new services and changed the way customers interact to satisfy their financial needs. The FinTech landscape is constantly evolving in the market. Different business value propositions are entering the financial services industry, moving from increasing the user's experience to developing a time to market framework for banks to innovate products, processes, and channels, increasing the cost efficiency and looking for a “partnering on order” to lighten the regulatory burdens for banks. The many businesses of banks are changing their value chains, and banks' business models should do the same accordingly. Strategists could no longer take their value chains as a given; choices have to be made on what needs to be protected and maintained, what abandoned and the new on coming to make banks evolve and become more resilient in doing their job. Banking is shifting significantly from a pipeline, vertical paradigm, to open banking business models where open innovation, modularity, and ecosystem-based bank's business model may become the ongoing mainstream and paradigm to follow and develop. Opportunities and threats for banks are many and new ones to re-gaining their role in the market throughout a re-intermediation process.
    • ghtazi
       
      FinTechs and TechFins have enabled new services to be launched and changed the way clients communicate to meet their financial needs. In the industry, the FinTech landscape is continuously changing.
  • They have brought to the traditional banking industry a wave of competition and broken pipeline value chains, unbundling them into different modules of products or services, which may be combined among themselves. These companies on the one hand and the BigTechs (Google, Facebook, Apple, Samsung, Alibaba, etc.) on the other have been forcing the industry to change, transform, and evolve in a set of new financial intermediation directions. Use of data and customer experience are both FinTechs' major assets and threats as well. On the one hand, they please the customers as individuals and introduce the paradigm of contextual banking. On the other, the two selling points are threatening both the incumbent players and regulators in different ways. For banks, it is even more urgent to react actively because their “no fee zone” is expanding, due to new regulations from the Consumer Financial Protection Bureaus (CFPB) and similar entities in different countries.
    • sawsanenn
       
      Since the digitalization wave entered the banking industry, financial institutions has begun to move from a product/service standpoint to more semantic alternatives where suppliers are pushed by customer needs. This is because the customer-driven firms outclass the investor ones, and this necessitates an outside strategy.
ghtazi

Mukuru Adds Sign-Up Feature to WhatsApp - IT News Africa - Up to date technology news, ... - 1 views

  • By signing up for Mukuru via WhatsApp, users will be able to bypass the onerous task of submitting Know-Your-Customer (KYC) documents to an agent or Mukuru branch in person. Instead, they can submit documents directly to Mukuru’s verifications team. Mukuru will then provide timely feedback via WhatsApp as to whether a prospective customer’s ID documents have been effectively verified or not (and if the customer needs to take further steps). “Our customers already use WhatsApp extensively to create money transfer transactions (comprising more than 30% of our total monthly transaction volume in SA) so we are naturally extending self sign-up services on this channel,” says Jury. “This capability removes key barriers for our customers and increases accessibility to important financial services in South Africa and across our network. By harnessing our technology expertise and ability to innovate around customer pain points, we are boosting financial inclusion by allowing customers to submit their own KYC documents and gain access to higher limits.”
    • nouhaila_zaki
       
      This excerpt is important because it reflects the importance of WhatsApp in the operations of Mukuru. 1- Whatsapp allows cheap KYC 2- Whatsapp is an extension of customer habits 3- Whatsappremoves barries to access financial services.
  • “Our customers have been asking for a Mukuru App, and we have made sure to develop and present a solution that empowers our customers to send money back home to their families in an even safer and more convenient way. Mukuru has always given its customers the ability to transact when and wherever they need to through our existing USSD and WhatsApp offerings – the Mukuru App adds a richer experience and more control for a customer to manage their profile,”
    • sawsanenn
       
      It is a good idea to use one of the most used social media application which is WhatsApp, it will be more easy for customers to make a payment or receive it. It is a good approach to make the transactions accessible and easy for everybody.
  • “Our customers have been asking for a Mukuru App, and we have made sure to develop and present a solution that empowers our customers to send money back home to their families in an even safer and more convenient way. Mukuru has always given its customers the ability to transact when and wherever they need to through our existing USSD and WhatsApp offerings – the Mukuru App adds a richer experience and more control for a customer to manage their profile,”
    • ghtazi
       
      the introduction of Mukuru to social media is a great move since we live in an era where social media controls everything. it will also touch the z generation and will extend their target customers.
omarlahmidi

What SnapScan can do for South African retail businesses - 1 views

  • The overall benefits for businesses and customers include: Safety and security: Customers can pay via their mobile phone and retailers can rest assured knowing that extensive security measures are in place. Speed: It’s fast, as customers simply need to scan the display code at a till point. Convenience: There is no need to carry cash around and paying via SnapScan offers a frictionless experience. Cashless: As customers won’t be using cash, it is easier for businesses to authenticate and formalise transactions. SnapScan is a mobile payments solution with a variety of payment options available for retailers.
  • The overall benefits for businesses and customers include: Safety and security: Customers can pay via their mobile phone and retailers can rest assured knowing that extensive security measures are in place. Speed: It’s fast, as customers simply need to scan the display code at a till point. Convenience: There is no need to carry cash around and paying via SnapScan offers a frictionless experience. Cashless: As customers won’t be using cash, it is easier for businesses to authenticate and formalise transactions. SnapScan is a mobile payments solution with a variety of payment options available for retailers.
    • samielbaqqali
       
      I like the concept of defining SnapScan as a solution for companies looking for a service that is quick and good.
  • SnapScan offers quick, easy, and secure mobile payment solutions to retailers so their customers can enjoy the convenience of paying on the fly. Mobile payments can also mean that staff spend less time processing payments, as SnapScan can be integrated with a variety of leading point-of-sale systems. Businesses that offer delivery services can give their drivers a lanyard with a SnapCode (unique QR code) so customers can pay for goods or services during delivery. Retailers that have an online store can use SnapScan to offer a streamlined and consistent experience to their customers across multiple platforms.
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  • Evolving checkout processes are one of the fastest growing trends in the retail space, as users are demanding better and more flexible shopping experiences and payment processes. Because of this, cashless payments and omnichannel options are becoming the norm, putting forward the business case for mobile payments, as they provide customers with a consistent experience. In fact, retailers that are reconfiguring their systems to accommodate increasing mobile customers – who expect multichannel options which support quick and secure digital payments – are more likely to see a boost in sales and growth.
    • mbellakbail69
       
      SnapScan provides retailers with fast, simple, and safe mobile payment solutions so that their customers can easily enjoy floating payments. Mobile purchases can also result in less workload for workers, as SnapScan can be incorporated into a number of leading points of sale systems.
    • omarlahmidi
       
      With the development of the world, digital solutions must be implemented in order to improve shopping experiences for customers
  • SnapScan offers quick, easy, and secure mobile payment solutions to retailers so their customers can enjoy the convenience of paying on the fly.
  • Evolving checkout processes are one of the fastest growing trends in the retail space, as users are demanding better and more flexible shopping experiences and payment processes.
  • Today every industry, but especially the retail industry, is experiencing pressure to implement digital solutions in order to remain competitive.
  • Evolving checkout processes are one of the fastest growing trends in the retail space, as users are demanding better and more flexible shopping experiences and payment processes.
  •  
    I like the idea of identifying SnapScan as a solution for businesses that are looking for a fast and good service. The business delivers a safe, good and fast service which make it a very useful service. SnapScan is another example that shows Fintech improves our life.
  •  
    I love how Snapscan is constantly creating and innovating to furnish its clients with security and speed while making their mobile payments.
nouhaila_zaki

M-Pesa: a Mobile Money success story from Kenya - Technology and Operations Management - 0 views

  • Given the up-front costs of acquiring agents, it is tempting for mobile money providers to want to take short cuts and minimize the agent-to-customer ratio. However, this does not set an individual agent up for success. If Safaricom were to recruit too few agents, customers would find M-Pesa difficult to use and difficult to access.. On the other hand, if there were too many agents, many of them would not be able to generate enough business to cover the cost of managing their e-cash and cash liquidity. As a result, they would stop maintaining their electronic money float and cash balances. M-Pesa’s success lies in the fact that they grew their agent network at the same pace as their customer base, keeping transactions per agent per month steady at around 1,000 / agent / month.
  • According to a McKinsey report on Mobile Money, proximity of nearest agent makes a significant impact on transaction volumes. “When a cash agent is more than 15 minutes away, mobile money has relatively little appeal, and customers use it once or twice a month. But when the agent is less than 10 minutes away, usage rises to 10 times a month—and for those within 2 minutes of an agent, to 30 times a month.” Safaricom spread its agents out across Kenya so as to truly enable network effects and enable Kenyans to send e-cash to their family members and friends even if they did not live in the same geography.
  • Customers who sign up for the M-Pesa service can convert between e-cash and real cash (these are called cash-in / cash-out transactions), and can transfer e-cash from their account to that of another account holder via SMS.
    • kenzabenessalah
       
      M-PESA gives people the option of converting their e-cash to real cash which is not the case in most services.
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  • Customers who sign up for the M-Pesa service can convert between e-cash and real cash (these are called cash-in / cash-out transactions), and can transfer e-cash from their account to that of another account holder via SMS. Cash-in / cash-out operations take place at one of many designated M-Pesa retail outlets, also known as “agents”. These agents are not employed by Safaricom, but are simply retailers / regular businessmen and women that are ‘authorized’ to trade e-cash for real cash.
    • ghtazi
       
      m-pesa is a company that allows its customers to convert between e-cash and real cash.
  • Although some of M-Pesa’s initial success could be attributed to a uniquely favorable context for mobile-payments (strong customer need, welcoming regulatory environment, support from banks, strong brand awareness of Safaricom), its rapid and sustained growth was only possible due to a thoughtful operating model design, particularly regarding M-Pesa’s “agent network.”
    • nourserghini
       
      M-pesa's success goes back to its advantageous situation in Africa as well as it successful operating model design.
  • Revenue from transaction fees that Safaricom collects via the agent during cash withdrawal operations and transfer operations (depositing money into mobile wallet is free). Reduce Safaricom customers’ churn, improve engagement, lifetime value etc.
    • sawsanenn
       
      This excerpt shows the business model that M-pesa follows and thier values
    • nouhaila_zaki
       
      This excerpt is important because it reports the two ways in which Safaricom makes value through M-Pesa: on the one hand revenues from transaction fees collected via agents, and on the other hand, the reduction of Safaricom customers' churn.
  • Safaricom pays commission to its “agents”, usually on a monthly basis, based on metrics such as transactions per branch, customers per branch, and quantities transacted, etc. Because it takes agents a couple months to ‘ramp up’ at their branch by attracting M-Pesa customers and convincing them to start transacting, the business model of M-Pesa incurs significant up-front costs and is one of the reasons many mobile-money deployments fail in the early days. Mobile-Money becomes profitable only when it goes viral. According to a McKinsey report, to make mobile money for the unbanked commercially viable, operators and telco’s like Safaricom “must sign up 15 to 20 percent of the addressable market.”
    • nouhaila_zaki
       
      This excerpt describes M-Pesa's business model, which consists of paying commissions to agents, incurring significant up-front costs and relying on mobile-money to become viral for success.
  •  
    I think that it's interesting to see that agents are playing a vital role in the success of M-Pesa in Kenya. The company knew about the costs related to acquiring agents, but they also knew that recruiting too few agents will kill the solution M-Pesa is providing. In addition to that, M-Pesa tried to spread its agents all over Kenya to make their solution available and easy to access anywhere in Kenya.
samielbaqqali

MTN apologises to its customers over new data bundles challenges [ARTICLE] - Pulse Ghana - 3 views

  • Most Ghanaians who use MTN have said that hours after the country’s largest mobile network operator introduced new data packages they were unable to purchase data bundles.
  • MTN Ghana has apologized to its customers who are facing challenges as they try to purchase data bundles.
  • MTN has experienced some challenges on some of our channels post-implementation of the adjustment of prices and our new data bundles.”
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  • MTN Ghana injects $160 million in improving network technology after coming under fire for poor services Most Ghanaians who use MTN have said that hours after the country’s largest mobile network operator introduced new data packages they were unable to purchase data bundles.
  • Some customers of the company complained on social media about the difficulties they are facing in purchasing data packages using their mobile money wallets.
    • samielbaqqali
       
      MTN needs to be aware of issues of this nature. They have to ensure that everything functions well when launching a new package, because when you are the leading company, customers demand the best possible service.
  •  
    MTN needs to be aware of this kind of problems. They've to make sure when launching a new package, everything is working perfectly because when you're the leader company, customers expect the best service possible.
  •  
    MTN made a good move by maintaining its contact with its customers, because after all the challenges and problems in its platform, there is a high risk that it will loose its customers' trust.
  •  
    MTN is the number one telecommunication company in Africa by offering the best service to its customers. Facing such issues could impact customer loyalty and the brand image of the company.
hindelquarrouti

Fawry changing the culture of payment in Egypt: Top management - Daily News Egypt - 1 views

  • our solution is based on high technology and based on Service Oriented Architecture (SOA) standard. We are highly available and our system is scalable as it can carry huge numbers of transactions. We are now certifying for the Payment Application Data Security Standard (PA-DSS) for security development and we’re following the standards of the Interactive Financial Exchange (IFX), ISO27001 and other different standards related to technology and security. Our solution is based on applying the latest technology, following the latest standards and being reliable. Moreover we allow easy access through more channels than competition to satisfy our customers’ needs. Also we’re covering more sectors and providing more services than our rivals.
  • Fawry is an Egyptian company that started in 2009 with the purpose of offering electronic payment services through several payment channels. The service started at banks and a big network of outlets all over the republic as well as Egypt post.
    • samielbaqqali
       
      The business aims to be creative as much as possible and to make all its offerings very realistic in order to make it simpler for its customers. Fawry cares a lot about the happiness of its customers. I believe Fawry recognizes the value of customer loyalty and how it allows an organization to retain profitability.
  • Fawry is an Egyptian company that started in 2009 with the purpose of offering electronic payment services through several payment channels. The service started at banks and a big network of outlets all over the republic as well as Egypt post.1 Now we are covering about 60 types of bills, where we cover the telecommunications sector and lately we covered all electrical companies in the country and some water companies. We also offer our services at universities and syndicates. Adding to that, users can now buy their airline tickets through us.
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  • Fawry is an Egyptian company that started in 2009 with the purpose of offering electronic payment services through several payment channels. The service started at banks and a big network of outlets all over the republic as well as Egypt post. Now we are covering about 60 types of bills, where we cover the telecommunications sector and lately we covered all electrical companies in the country and some water companies. We also offer our services at universities and syndicates. Adding to that, users can now buy their airline tickets through us.
  •  
    Fawry cares a lot about the satisfaction of its customers, the company tries to be innovative as much as possible and to make all its services very practical in order to make life easier for its customers. I think Fawry knows the importance of customer satisfaction and how it helps a business maintain sustainability.
  •  
    Fawry is gaining more and more popularity in Egypt. Also, it has developped two methods of payments: 1) anonymous: in which customers can pay their bills without actually revealing their identity. 2)Account creation: in this case the customers need to create an account with Fawry; this last one makes the process much easier for the customer
nourserghini

BiSmart - 0 views

  • Bismart Insurance enables the uninsured African population to access Insurance through co-creating relevant products with existing affinity groups like saccos, schools, welfare groups, Micro-finance institutions etc and connecting them to insurance companies through technology. 
    • tahaemsd
       
      customers are able to review and rate their insurance providers based on their experience
  • Bismart Insurance enables the uninsured African population to access Insurance through co-creating relevant products with existing affinity groups like saccos, schools, welfare groups, Micro-finance institutions etc and connecting them to insurance companies through technology.  At Bismart platform customers are able to reveiw and rate their insurance providers based on their experience, this forces insurance players to compete in giving our customers the best customer experience.
    • aminej
       
      I love this concept because it will help many Africans to be protected against different types of risks such as natural disaster, theft, weather conditions. It will also reduce the number of unbanked people across the African continent
  • At Bismart platform customers are able to reveiw and rate their insurance providers based on their experience, this forces insurance players to compete in giving our customers the best customer experience.We enable customers to compare insurance policies from muiltiple providers not just based on price but based on benefits, exclusions and other customers reviews.
    • nourserghini
       
      Bismart allows customers to compare their insurance providers' services based on price, benefits, exclusions and reviews.
ghtazi

Mukuru and WorldRemit Partner to Further Expand Remittance Service into Southern Africa... - 0 views

  • As a result of the company's deepened collaboration, customers will benefit from guaranteed cash at all times, and there will be no cash-out charges to recipients on cash collections. Until now, customers who received payments into mobile wallets in partnership countries like Zambia would ordinarily pay a cash-out fee when withdrawing cash from a mobile wallet. Now, when a WorldRemit customer sends cash to a recipient in Zambia, and that recipient collects their transfer at a Mukuru booth, the recipient will pay no fee at all.
    • nouhaila_zaki
       
      This excerpt is important because it reflects the reasons for the partnership between Mukuru and WorldRemit, and the positive consequences emerging from it (suppression of transfer charges).
  • As a result of the company's deepened collaboration, customers will benefit from guaranteed cash at all times, and there will be no cash-out charges to recipients on cash collections. Until now, customers who received payments into mobile wallets in partnership countries like Zambia would ordinarily pay a cash-out fee when withdrawing cash from a mobile wallet. Now, when a WorldRemit customer sends cash to a recipient in Zambia, and that recipient collects their transfer at a Mukuru booth, the recipient will pay no fee at all.
    • sawsanenn
       
      this excerpt is important because it also shows how Mukura and Worldremit work as partners
  • As a result of the company's deepened collaboration, customers will benefit from guaranteed cash at all times, and there will be no cash-out charges to recipients on cash collections. Until now, customers who received payments into mobile wallets in partnership countries like Zambia would ordinarily pay a cash-out fee when withdrawing cash from a mobile wallet. Now, when a WorldRemit customer sends cash to a recipient in Zambia, and that recipient collects their transfer at a Mukuru booth, the recipient will pay no fee at all.
    • ghtazi
       
      this part is very important because it shows us that thanks to the collaborations of the companies, it enables them to guaranteed cash all the time to its customers with no cash out charges.
ghtazi

Seven ways for financial institutions to react to financial-technology companies | McKi... - 0 views

  • Financial-technology companies are changing the face of finance. Over the past ten years, what started mostly as disruption in the payments space has expanded to every corner of finance. Even areas once assumed to be safe are seeing new entrants and competitive threats. Wealth and asset management, wholesale banking, capital markets, regulation and risk (“regtech”), and trade finance are just the most recent areas to see innovation driven by small technology-first players.
  • Whether fintechs ultimately win or lose significant market share may be beside the point; they are redefining customer expectations and continue to create new business models. As fintechs are frequently building their entire technology stacks from the ground up, they are highlighting incumbent financial institutions’ weaknesses not only in digital user experiences but also in operational efficiency. Whether a new digital brokerage wins or loses may not matter when customer expectations around brokerage fees change. A retail foreign-exchange fintech having 5 or 50 percent of the market may matter less than retail FX margins disappearing for everyone. Whether the next crops of “neobanks” disrupt retail banking may be less important than their highlighting for users and customers the possibilities of a modern, digital-first experience.
  • f your downside potential from disruptive threats. Incumbents can choose to invest in companies they partner with or to focus on areas they know well or interesting adjacencies. We frequently advise clients to find ways of keeping corporate venture-capital groups slightly at arm’s length to attract skilled managers, and we recently have seen increased interest in investing in established outside managers who focus on financial technology. Transform yourself to be more like a fintech. Digital transformation is a difficult but necessary process for most incumbent financial institutions. Redesigning core infrastructure to be more modular and dynamic, driving a new agile operating model, and upgrading technology and workforce skills are all necessary to compete with outside threats, fintech and otherwise. Build your own (internal) fintech. The road for transformations is normally measured in years, but the competitive threat from fintechs is today. Increasingly, we are seeing financial institutions try to beat fintechs at their own game or self-disrupt areas of their business before others can. The key to success in new digital business building is to combine the agility, speed, and talent of a start-up with the “unfair advantage” of an incumbent by leveraging existing assets (e.g. customers, distribution, or infrastructure). Serve the fintechs. A few financial institutions can find their competitive advantage in creating scaled, efficient technology and operations to enable others to embed financial services in their customer experiences. This “banking as a service” business model depends on finding a profitable path to white labeling but draws on the inspiration of large tech platforms. Enabling the customer experiences of others has quickly moved beyond just enabling fintechs to also working with big technology companies, retailers, telecommunications companies, and beyond. Ignore fintechs. Although ignoring the competition is rarely the right choice, some businesses are built on moats—frequently regulatory—that are difficult to disrupt or they play within narrow markets. Companies should prioritize where they need to focus and in doing so know when they need to pay attention and when they need to avoid the distraction of disrupters.
    • samiatazi
       
      New competitors and competitive challenges are seen also in areas once thought to be protected. The most recent sectors to see innovation are wealth and asset management, wholesale finance, financial markets, taxation and risk. Fintechs illustrate the gaps of digital customer interfaces and organizational performance of incumbent financial institutions. In order to deal with the Fintech challenge, incumbents can attempt to follow a mix of seven alternatives.
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  • As we counsel the leaders of incumbent financial institutions, we often turn to seven potential reactions they can consider. Leaders can seek to pursue a combination of      these options: Buy a fintech. Strategic through-cycle M&A can be a powerful driver of growth even as valuations remain high, particularly among the most successful and largest fintech companies. Whether incumbents purchase a company for its traction (customer base, loan book), technology (user experience, core system, advanced data capability), or talent (engineering, product management, executive leadership), we frequently find that success depends on their developing strength in post-acquisition integration. Partner with a fintech. A carefully designed partnership can enable faster time to market and cost-efficient implementation, with the ultimate goal of enable enabling bottom-line business impact from accessing new customers or improving back-office processes. Invest in fintechs. Investing in fintech companies is frequently a way to learn more about the space and to hedge some o
  • Financial-technology companies are changing the face of finance. Over the past ten years, what started mostly as disruption in the payments space has expanded to every corner of finance. Even areas once assumed to be safe are seeing new entrants and competitive threats. Wealth and asset management, wholesale banking, capital markets, regulation and risk (“regtech”), and trade finance are just the most recent areas to see innovation driven by small technology-first players.
    • ghtazi
       
      what we can say is that even in the fintech world there is harsh competition, what once started as a disruption in the payments space has now been extended to every corner of finance. even the safest areas see new entrants and competitiveness. But even with all the pressure that they may encounter Fintechs always finds a way to redefine customer expectations and continue to create new business models.
mehdibella

M-Pesa - 0 views

  • M-Pesa is Africa's most successful mobile money service and the region’s largest fintech platform. M-Pesa is the preferred way to make payments across the continent both for the banked and unbanked due to its safety and unmatched convenience.
  • It also provides financial services to millions of people who have mobile phones, but do not have bank accounts, or only have limited access to banking services. Now, M-Pesa provides over 42 million people with a safe, secure and affordable way to send and receive money, top-up airtime, make bill payments, receive salaries, get short-term loans and much more.
    • kenzabenessalah
       
      Even if people do not have bank accounts, they can still use M-PESA because it allows them to have access to financial services through their mobile phones.
  • In early 2020, Vodacom & Safaricom completed the acquisition of the M-Pesa brand from Vodafone Group through a newly created joint venture. The joint venture will accelerate the growth of M-Pesa through Africa by giving both Vodacom and Safaricom full control of the M-Pesa brand, product development and support services as well as the opportunity to expand M-Pesa into new African markets
    • ghtazi
       
      after that Vodacom & Safaricom acquired M-Pesa brand from the Vodafone group, they created a new joint venture that will help M-pesa to grow across Africa, which I believe is a big opportunity for the group
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  • M-Pesa is Africa's most successful mobile money service and the region’s largest fintech platform. M-Pesa is the preferred way to make payments across the continent both for the banked and unbanked due to its safety and unmatched convenience.
    • kaoutarchennoufi
       
      Thanks to its large Fintech platform, M-Pesa has managed to target both banked and unbanked people. Also, what distinguishes it, is that it does not require people to have a bank account in order to have access to its financial services, they only need to have a mobile phone.
  • In 2019, our 41.5 million active customers carried out over 12 billion transactions
    • nourserghini
       
      This article states that M-pesa is the continent's leader in mobile money services with over 41,5 million customers from all over the continent.
  • M-Pesa is Africa's most successful mobile money service and the region’s largest fintech platform. M-Pesa is the preferred way to make payments across the continent both for the banked and unbanked due to its safety and unmatched convenience.
    • sawsanenn
       
      This excerpt is important because it defines M-Pesa as Fintech Platform, their services, and their customer target
  • Send and receive moneyDomestic transfers: M-Pesa customers can send money in real time to any other M-Pesa customer with an account registered in the same country. In most markets customers can now send money to mobile money users on other networks as well.International transfers: Through our international remittance partners, M-Pesa customers can receive and send money across borders in real time.
    • nouhaila_zaki
       
      This excerpt describes the core services provided by M-Pesa, namely domestic transfers and international transfers.
  • LoansM-Pesa customers build a credit score that enables them to access loans via our bank partners. Products include M-Shwari and KCB M-Pesa in Kenya and M-Pawa in Tanzania. We work hard to ensure customers not only have access to credit but are also educated so they understand the implications of a loan.
    • nouhaila_zaki
       
      This particular excerpt explains how M-Pesa provides underbanked/unbanked customers with access to loans that would change their lives and ameliorate their condition.
    • nouhaila_zaki
       
      This page is important because it enumerates all of the different product and service offerings provided by M-Pesa, which is important to know in order to acquire a comprehensive knowledge and understanding of the company's actions.
  • What is M-Pesa?
  • M-Pesa is Africa's most successful mobile money service and the region’s largest fintech platform. M-Pesa is the preferred way to make payments across the continent both for the banked and unbanked due to its safety and unmatched convenience.  It also provides financial services to millions of people who have mobile phones, but do not have bank accounts, or only have limited access to banking services.
  • Established on 6th March 2007 by Vodafone's Kenyan associate, Safaricom, M-Pesa is Africa's leading mobile money service with more than 430,000 active agents operating across the Democratic Republic of Congo (DRC), Egypt, Ghana, Kenya, Lesotho, Mozambique and Tanzania.
  •  
    This service permits clients to store cash into an account put away on their cell phone, and send it utilizing an individual recognizable proof number and secure SMS. This makes it conceivable to pay for products and services and to guarantee standard payments.
omarlahmidi

Inside SnapScan, SA's app of the year - TechCentral - 2 views

  • The company makes its money by charging a small transaction fee to the retailer on each purchase. This fee varies. “We take a small transaction fee, much like the acquiring component to merchant transactions,” Ehlers says. SnapScan has a partnership with Standard Bank, which means it can process transactions at “competitive rates”, he adds. In addition to transaction fees, SnapScan offers its customers the option of accessing analytics or running loyalty programmes, both of which are billed as add-ons.
  • SnapScan co-founder, 28-year-old Kobus Ehlers, says there are a number of benefits to this approach for retailers. “It takes about 30 seconds to sign up. We issue a QR code, which you print, and you’re done.” Merchants without bank accounts can cash out their takings at the end of the day. “Customers can pay with the app, the retailer can then get a voucher code at the end of the day that they can punch in at a Standard Bank ATM — or hand over at a Spar — and get cash.” If customers don’t have the app installed, scanning the QR code will take them to the relevant app store where they can download it.
    • samielbaqqali
       
      Low transaction fees are often a strong opportunity to draw customers and this technique is perfectly executed by SnapScan. SnapScan, in my view, plays smart because they deliver a fast and digitalized service with a special QR code technology, so they deserve to win the South African app of the year.
  • If customers don’t have the app installed, scanning the QR code will take them to the relevant app store where they can download it.
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  • To use SnapScan, consumers download the app for Apple, Android or BlackBerry, and add their credit card details by taking a picture of their card and creating a Pin. They can then use the app to scan a QR (quick response) code — a type of barcode — in a store and can make payments.
  • The company makes its money by charging a small transaction fee to the retailer on each purchase. This fee varies. “We take a small transaction fee, much like the acquiring component to merchant transactions,” Ehlers says. SnapScan has a partnership with Standard Bank, which means it can process transactions at “competitive rates”, he adds. In addition to transaction fees, SnapScan offers its customers the option of accessing analytics or running loyalty programmes, both of which are billed as add-ons. The company offers three products. The first is an “instant merchant product” aimed at informal retailers who want their takings in cash. The second is the “standard” product that settles into a bank account like a traditional point-of-sale (POS) unit. The third is an “enterprise solution” designed to integrate with existing POS systems.
  • SnapScan works with debit cards and credit cards, and there are no sign-up, setup or installation fees. There is also no monthly fee payable.
    • aymanelmamoun
       
      SnapScan enters the market by offering many facilities to attract new customers. The application supports both debit and credit cards, no sign-ups or installation fees, and payments are made monthly.
  • SnapScan falls under FireID, the company that now houses six start-up technology businesses, SnapScan being the most recently launched. FireID started life as an information security company specialising in “two-factor authentication” technology for mobile phones. It was funded by billionaire Johann Rupert, through Reinet. Justin Stanford, one of FireID’s co-founders, was instrumental in securing the initial capital injection. However, Stanford was unable to convince Reinet’s investment committee to continue investing and in 2011 it pulled its funding of FireID, forcing the company to lay off its 40 employees.
    • omarlahmidi
       
      To attract customers, SnapScan uses many facilities such as accepting credit and debit cards.
  •  
    The low transaction fees are always a good incentive to attract customers and SnapScan are implementing this strategy perfectly. In my opinion, SnapScan is playing smart because they offer a fast and digitalized service with a unique technology which is QR code, so they deserve to win the app of the year in South Africa.
  •  
    SnapScan offered a digital service. The company has created efficiency and security with its QR code techniques.
  •  
    It is interesting and encouraging to customers the fact that they don't need to pay any sign-up, setup or installation fees in order to benefit from snapscan
ayachehbouni

Prime Bank launches SimbaPay - International Money Transfer Service | Africanews - 1 views

  • “Through our digital platforms, we aim to make available a one stop solution to our customers in terms of funds transfer and with the inclusion of SimbaPay, our customers will now send money to friends and family across the world at the comfort of their mobile phones,” added Mr. Kantaria.
    • ghtazi
       
      Prime Bank customers and Simbapay customers will both be able to send money to their friends and family across the world just by using their smart phone.
    • nouhaila_zaki
       
      This excerpt appears to be useful since it shows how the partnership between SimbaPay and Prime Bank will result in an easier transfer of money between friends and family across the world and from mobile phones.
  • Through SimbaPay, Prime Bank customers will now be able to instantly and securely send money directly to bank accounts or mobile wallets across 15 countries in Africa, Europe, and Asia including India, United Kingdom, China (WeChat Pay), Germany, Uganda among others. Commenting on the partnership, SimbaPay’s Head of Operations Victor Karanja noted that the service will provide a seamless platform for Prime Bank’s customer base to send money abroad at the click of a button.
  • To access the service, customers will need to login to the bank’s mobile banking app – PrimeMobi, then click on International Money Transfer icon on the homescreen. After confirming the amount to be sent, the sender’s bank account will be debited and money credited to the beneficiary instantly. Transfers can also be sent from M-Pesa using a dedicated SimbaPay Prime Bank pay bill number.
    • nouhaila_zaki
       
      This excerpt is important because it reflects the instantaneous nature of international money transfers thanks to the Prime Mobi app (launched as a result of the partnership between SimbaPay and Prime Bank). The excerpt also reflects a partnership between SimabaPay and M-Pesa since transfers can also be done through the latter.
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  • usinesses as well as Kenyans and expatriates with friends and family abroad send over $18 Billion to other African countries, Asia and Europe annually with several billi
    • sawsanenn
       
      SimbaPay can benefit from this 18 billion dollar of transactions to offer its services and attract more customers
    • mbellakbail69
       
      SimbaPay is a FinTech (financial technology) award winning company that offers international digital money distribution service to African banks and mobile money companies. Mostly, the SimbaPay product needs little to no technological integration for financial institutions' implementation.
  • Prime Bank (www.Primebank.co.ke), a leading private bank in Kenya, has partnered with London-based FinTech SimbaPay (www.SimbaPay.com), to launch an instant international money transfer service via the bank’s digital platform PrimeMobi.
    • ayachehbouni
       
      I believe that, through the partnership it made, simbapay was able to reinforce and evolve its services and reach a more diversified clientele.
  •  
    SimbaPay, Prime Bank customers will now be able to instantly and securely send money directly to bank accounts or mobile wallets.
mehdibella

WooCommerce SnapScan Gateway - WooCommerce - 0 views

  • Key Features Fast and easy signup Simple integration Customers need not re-enter card details Customers scan on a desktop or click to pay on a mobile device Responsive and mobile friendly Payment happens onsite with a trusted mobile payment provider! Why choose SnapScan?SnapScan is the preferred way for South Africans to pay with their phones.You may know the app from your favorite weekend market or local coffee shop, but SnapScan also provides payment solutions for larger merchants. From payments and invoicing for Pathcare laboratories to online checkout for big brands like Superbalist, Spree and Wellness Warehouse, we have expanded rapidly, and our flat rate of 3% (incl. VAT) per transaction is highly competitive.How do I start using SnapScan?To get started with SnapScan, you need a merchant account. No mountains of paperwork! Just mail help@snapscan.co.za and we set you up in no time. The sign-up process takes 10 minutes maximum, then we send you all the information you need.Once a customer has paid, their order is automatically completed and the website updates. As a merchant, your order list displays confirmation of the SnapScan payment, and you can begin the delivery process.
    • samiatazi
       
      I find that SnapScan is very useful as it provides its customers with an easy navigation platform, security, and a 10 min max sign-up process, in addition to many key features. Furthermore, This mobile payment app serves not only small startups and vendors but also larger merchants.
  • SnapScan allows South African customers to check out quicker and more securely with a scan or tap via card details stored on their phone. Customers spend less time in checkout, and more time shopping!
    • kenzabenessalah
       
      SnapScan create efficiency, security, and effectiveness with its QR code method. Since South Africa has a large population, these applications are essential to minimize physical contact.
  • SnapScan Online Checkout
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  • Key Features Fast and easy signup Simple integration Customers need not re-enter card details Customers scan on a desktop or click to pay on a mobile device Responsive and mobile friendly Payment happens onsite with a trusted mobile payment provider!
    • mehdibella
       
      Thanks to SnapScan carrying a mobile phone is equivalent to carrying a digital wallet for e-payments and transactions. Most importantly, customers like this app for being free, safe, easy and convenient simultaneously.
  • SnapScan is the preferred way for South Africans to pay with their phones.
  • From payments and invoicing for Pathcare laboratories to online checkout for big brands like Superbalist, Spree and Wellness Warehouse, we have expanded rapidly, and our flat rate of 3% (incl. VAT) per transaction is highly competitive.
    • kenza_abdelhaq
       
      SnapScan has a competitive flat rate on each transaction of 3% including VAT.
ayachehbouni

Prime and SimbaPay partner to launch international money transfer service | Mobile Paym... - 0 views

  • "Businesses as well as Kenyans and expatriates with friends and family abroad send over $18 Billion to other African countries," Karanja said in the release. "Asia and Europe annually with several billion Kenya Shillings going through the SimbaPay network. Therefore, this service will offer Prime Bank's customers a world-class fully digital International Money Transfer service."
    • nouhaila_zaki
       
      This excerpt is very important because it explains that $18 billion are transferred by businesses, other kenyans and expatriates with friends and family abroad to other African countries. Hence, the partnership between SimbaPay and Prime Bank is expected to improve international money transfer for these people, who represent a large market.
  • SimbaPay's head of operations, Victor Karanja, stated the service will provide a seamless platform for Prime Bank's customer base to send money abroad.
    • ghtazi
       
      I found the collaboration between Prime Bank and SimbaPay really smart because it will help them to extend their capacity and attract new customers. it is a win-win situation.
    • rayanbenabdallah
       
      Indeed the collaboration between Prime Bank and SimbaPay is a smart move for both compagnies. The joint force will enable a very important customer expansion.
    • nouhaila_zaki
       
      This excerpt is very important because it explains that $18 billion are transferred by businesses, other kenyans and expatriates with friends and family abroad to other African countries. Hence, the partnership between SimbaPay and Prime Bank is expected to improve international money transfer for these people, who represent a large market.
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  • Prime Bank, a private bank in Kenya, has partnered with London-based fintech, SimbaPay, to launch an instant international money transfer service via the bank's digital platform, PrimeMobi, according to a press releaseThrough SimbaPay, Prime Bank customers will now be able to instantly and securely send money directly to bank accounts or mobile wallets across 15 countries including Africa, Europe, Asia, India, United Kingdom, China, Germany and Uganda.
  • Prime Bank, a private bank in Kenya, has partnered with London-based fintech, SimbaPay, to launch an instant international money transfer service via the bank's digital platform, PrimeMobi, according to a press releaseThrough SimbaPay, Prime Bank customers will now be able to instantly and securely send money directly to bank accounts or mobile wallets across 15 countries including Africa, Europe, Asia, India, United Kingdom, China, Germany and Uganda.
    • sawsanenn
       
      This excerpt shows different countries that simbapay is working with.It shows that the app is not only limited to kenya and china but to other countries which will allow simbapay to acquire more customers worldwide
  • Prime Bank, a private bank in Kenya, has partnered with London-based fintech, SimbaPay, to launch an instant international money transfer service via the bank's digital platform, PrimeMobi, according to a press releaseThrough SimbaPay, Prime Bank customers will now be able to instantly and securely send money directly to bank accounts or mobile wallets across 15 countries including Africa, Europe, Asia, India, United Kingdom, China, Germany and Uganda.
    • hibaerrai
       
      Simbapay partnership with Prime Bank has allowed it to launch an international branch in the fintech in which you can transfer money to different other countries.
  • Prime and SimbaPay partner to launch international money transfer service
    • ayachehbouni
       
      This partnership is fruitful for both sides as it will increase both parties reach and customer base.
sawsanenn

Fintech Collaboration: SystemSpecs, Paga Partner to Boost Digital Payments - SystemSpec... - 0 views

  • According to Ezinne Obikile, SystemSpecs Executive Director, Infrastructure and Payments Gateway; “SystemSpecs is committed to driving financial inclusion and providing payment convenience to all, which underscores this strategic partnership with Paga to extend a wide range of financial solutions and services to customers everywhere, even at a time as this.”
    • ghtazi
       
      Paga and SystemSpecs want to have a partnership so both companies can extend a wide range of financial solutions and services to customers everywhere.
  • Also commenting, Jay Alabraba, Co-founder and Director of Business Development, Paga said: “In our commitment to make payments easier for all Nigerians and businesses, we are pleased to collaborate with SystemSpecs. Our goal is to always provide an improved experience to our customers everywhere, by leveraging digital technology. This collaboration would further help us meet the needs of individuals who seek to make various bill payments, including those in emerging markets.”
    • ghtazi
       
      Paga wants to make payments easier for all Nigerians and businesses. and with Paga's collaboration with SystemSpecs, they will facilitate it even more.
  • SystemSpecs, Nigeria’s leading fintech company and providers of Remita, and Paga, the foremost mobile money service providers in the country have partnered to extend the frontiers of electronic payments in Nigeria. This comes as Nigerians social distance, stay at home and remain safe in the face the Covid-19 pandemic.
    • nouhaila_zaki
       
      This excerpt introduces the partnership that occurred between SystemSpecs and Paga during the covid-19 pandemic in order to advance with electronic payments in Nigeria.
  • ...2 more annotations...
  • The immediate impact of the collaboration on the public is the easy generation of Remita Retrieval Reference (RRR) and payments into the Federal Government’s Treasury Single Account. It would also enable payments to other Remita billers such as state governments, tertiary institutions and other organisations by Paga customers and agents directly through Paga platforms.
    • nouhaila_zaki
       
      This excerpt is important because it discusses the impact of this collaboration on the public, but also on other institutions i.e. state governments etc.
  • In a recent announcement by the organisations, the first phase of the collaboration would enable Paga customers to easily initiate and complete payment to all Remita billers and merchants right from Paga’s web channel – paga.com. Paga’s agents nationwide would also be able to process end-to-end payments to all Remita customers from their platforms. The initiative is applauded by industry enthusiasts and is expected to chart the path for deeper collaboration within the fintech ecosystem, making electronic payments more attractive and less stressful for customers irrespective of their needs and location.
    • sawsanenn
       
      this partnership can not only develop new services but also attract more customers.
ghtazi

Mukuru - ECP Investments - 0 views

  • Mukuru is uniquely focused on serving low- and middle-income migrants who typically send money home to their families to cover basic living expenses and who otherwise rely on informal and inconsistent channels such as buses, taxis, friends, and family. Through Mukuru, customers can send money through more reliable channels via bank transfer, cash deposit, credit/debit card or via a Mukuru Money Card and/or mobile money wallet. Friends and family members of these customers can then receive the money through the same methods (cash collection, bank transfer, cash to card, or mobile money wallet).
    • nouhaila_zaki
       
      This excerpt is important because it reflects some important aspects of the company's operations and business model. 1- The customer segment: low and middle-income migrants in Africa. 2- What problem Mukuru helps to solve: it provides migrants who send money to their families through informal channels with a formal and regulated platform.
  • Mukuru is uniquely focused on serving low- and middle-income migrants who typically send money home to their families to cover basic living expenses and who otherwise rely on informal and inconsistent channels such as buses, taxis, friends, and family. Through Mukuru, customers can send money through more reliable channels via bank transfer, cash deposit, credit/debit card or via a Mukuru Money Card and/or mobile money wallet. Friends and family members of these customers can then receive the money through the same methods (cash collection, bank transfer, cash to card, or mobile money wallet).
    • sawsanenn
       
      This article shows us the customers that Mukuru is targetting which are low and middle-income migrants and help them to send or receive money to or from their families or surroundings by offering easy services that everybody can understand and proceed it even the illiterate people.
  • Founded in 2004, Mukuru has established a powerful brand affinity with customers built on trust, reliability, and local engagement. The company has grown to operate over 90 remittance corridors, enabling more than 5 million individuals to receive funds to cover living expenses, school fees, medical expenses, and utility bills. Mukuru is supported by world-class regulatory and compliance systems, highly scalable technology architecture, and a comprehensive sales and distribution network.
    • ghtazi
       
      Mukuru was founded in 2004, and since then the company has built a trustful, reliable with its customers. the company enables more than 5 million individuals to receive funds to cover everyday expenses.
ghtazi

Mukuru CEO - Using technology to serve the underserved - Intelligent CIO Africa - 0 views

  • Biometrics is another sort of key differentiator in the space for increased security and ease of sign-up. Africa is ready for digitisation, and we have already seen good traction in SA with our Mukuru Card product. Mukuru is investing in technology to support customers as they digitise in the coming years, across our footprint.
  • Ensuring that the core stability and functional capability brought about by the technologies and coding languages mentioned earlier is of paramount importance. We are relaunching our app and that’s been built on the Flutter framework. The app is important because it allows for content rich customer engagements.It will also enable us to ingest/scan customer documents in real-time, process card payments securely so that customers can create and pay for orders in one step as opposed to two, as well as allowing for a host of additional customer facing services and capabilities to be deployed.The core DNA of our business is making sure that it’s super simple and that somebody with a feature phone is not precluded from using the service, because that is the essence of where our customer base is at, so we want modular technological capabilities that we can use in any conditions.
    • nouhaila_zaki
       
      This article is important because it touches upon different facets of Mukuru, but the highlighted excerpts are very interesting because they enumerate the different technologies in which Mukuru is investing and the reasons behind such investmnents.
  • ...3 more annotations...
  • Mukuru has been at the forefront of technology launching a multitude of cutting-edge initiatives designed to solve problems for the African migrant diaspora.This year has seen it launch Mukuru Groceries – a service that is giving SADC based customers the ability to send groceries to their families and communities back home in Zimbabwe.At a time when many families are struggling to obtain basic commodities, Mukuru Groceries will help support Zimbabwe’s large diaspora in their quest to send critical financial resources to families back home.
    • hibaerrai
       
      Even if Mukuru operates only in Africa, it creates new concepts that will make their services essential in the country. Mukuru groceries is a smart strategy, and it will help attracting more and more customers as it supports one of their vital needs.
  • Through our partnerships we have over 300,000 pay-in and pay-out points across Africa. We’ve partnered with major banks in all the territories we operate in – if we don’t have a licence, particularly at the outset of a product or service offering, in the country, then we have to use an authorised dealer bank. We work with the big retailers in South Africa, that have been exceptional at making their branch infrastructure with their footprint available to digital services. So we work with all the big retailers in South Africa and similarly so in other territories, so companies like Shoprite, Pick n Pay,Boxer, Spar, PEP, Massmart, complemented by mobile wallets like mPesa – a range of key names.
    • sawsanenn
       
      Working with different partners across Africa can be beneficial to Mukura since they can expand their business in other countries besides the ones that they are already working with.
  • The company has also formed a partnership with WorldRemit, a leading global online money transfer service, to facilitate money transfers to Zimbabwe from across the globe. The partnership will be instrumental in bringing world-class financial services to Zimbabweans and generating new synergies for African financial inclusion
    • ghtazi
       
      in this excerpt, we can see that the company has a partnership with WorldRemit, which is a leading global online money transfer service, in order to facilitate the transfer of money for Zimbabwe from across the globe. which in my humble opinion will create and generate new synergies for African financial inclusion.
mehdi-ezzaoui

Ethio-Pay Celeb - 0 views

Ethio-Pay Celebrates Official Launch, Finally   Consumer pressure urged the last bank to join the integration line   The belated national e-payment switch, Ethio-Pay, serving the integr...

Ethippay

started by mehdi-ezzaoui on 12 Feb 21 no follow-up yet
samiatazi

SnapScan rolls out 'frictionless' payment feature called SnapBeacons - Ventureburn - 2 views

  • South African payments startup SnapScan is today announcing its first major update since its QR code payments feature was popularised in 2013. The new payment channel, called SnapBeacons, is meant to provide users a frictionless alternative solution to pay for stuff. Instead of just being able to pay by scanning a QR code, SnapScan customers can now simply tap a button in the app to initiate the transaction via Bluetooth. A message on the customer’s phone will alert them when the option is available.
  • South African payments startup SnapScan is today announcing its first major update since its QR code payments feature was popularised in 2013. The new payment channel, called SnapBeacons, is meant to provide users a frictionless alternative solution to pay for stuff.
    • samielbaqqali
       
      Finally, SnapScan is offering a new payment option to its customers. I think this is a really brilliant strategy because they realized that their product might become old school, so providing consumers with an alternative payment method will draw them more to the company.
  • Instead of just being able to pay by scanning a QR code, SnapScan customers can now simply tap a button in the app to initiate the transaction via Bluetooth.
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  • SnapScan is today announcing its first major update since its QR code payments feature was popularised in 2013.
  • “The key difference is essentially the ability to provide even more convenience and speed to
  • improve the payment process,” CEO of SnapScan Kobus Ehlers explained in a phone interview. “They can now complete the payment anywhere within the range of the store’s beacon.”The new functionality is already available at 30 SnapScan merchants in Cape Town and 20 others around the country which have iBeacons. See the list here.“If you have the feature enabled, and you walk into the range of one of these beacons, it’ll simply display a Pay Here button,” he explained. iPhone users will even have a Merchants icon on their lock screen which means that you don’t even have to open the app to pay.
  • South African payments startup SnapScan is today announcing its first major update since its QR code payments feature was popularised in 2013. The new payment channel, called SnapBeacons, is meant to provide users a frictionless alternative solution to pay for stuff. Instead of just being able to pay by scanning a QR code, SnapScan customers can now simply tap a button in the app to initiate the transaction via Bluetooth. A message on the customer’s phone will alert them when the option is available.
    • samiatazi
       
      I am amazed by the new release of SnapScan which is another installment channel called SnapBeacons through which Clients can basically tap a catch in the SnapScan application to start the exchange through Bluetooth. The installments startup is upheld by the Standard Bank-sponsored Standard Bank and is situated in Johannesburg, South Africa. Since it's an equipment based item, it might be viable with telephones like the iPhone 4S and up.
  • Several major international companies like Virgin Atlantic, Apple, Macy’s and Walmart are already adopting beacon technology and proximity-based products are a growing trend. “We’re the first in South Africa to roll this technology out and we want to see how we can improve the user experience accordingly,” Ehlers boasted.An added feature, not a pivot
  • Ehlers noted that from the beginning, the Standard Bank-backed company wasn’t tied to just QR codes. It’s always been looking at new technologies to make mobile payment processes better. “To that end, we constantly play with a whole host of different technologies in the payments channel, of which the one that really got us excited was iBeacons.”An added bonus, the CEO notes that SnapBeacons will only be available to those who are keen to try it out. You can disable the feature if you want to.Read more: From stores to the streets: SnapScan’s road to a cashless society
  • “We’ve decided not to turn it on by default because we’re quite sensitive that people may want to consider whether they want this feature and reassure themselves that it’s not a big change that will happen over night.” It’s worth noting that this isn’t a complete transition. In some occasions SnapBeacons will make sense, while in other, it won’t.Furthermore, because it’s a hardware based product, it will only be compatible with a certain range of phones like the iPhone 4S and up or most smartphones running Android 4.3 and up.
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    SnapScan is finally providing its customers with a new payment alternative. I think that this is a very brilliant strategy because they realized that their product might get old school, so providing an alternative payment possibility for the customers can attract them more to the company.
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    It was a smart move from the Snapscan company to stay up to date and continue introducing new innovative features. After the introduction of QR code, now it has made an app, that allows transaction via Bluetooth ,available to customers in order to be more efficient and faster
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