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M-Pesa is a virtual banking system that provides transaction services through a SIM card. Once the SIM has been inserted into the card slot of the mobile device, users can make payments and transfer money to vendors and family members with SMS messages. Users with no bank accounts can access the numerous M-Pesa outlets distributed across the country. The money that needs to be stored is given to the kiosk attendant, who transfers the amount in digital form to the user’s M-Pesa’s account. Cash collected from M-Pesa is deposited in bank accounts held by Safaricom. The bank accounts serve as regular checking accounts and are insured up to a maximum of 100,000 shillings (or $1000) by the Deposit Protection Fund. M-Pesa provides receipts as proof of transaction. For a transaction to take place, both parties have to exchange each other’s phone numbers because the phone numbers act as account numbers. After settlement, both parties receive an SMS notification with the full name of the counterparty and the amount of funds deposited or withdrawn from the user’s account. The mobile receipt, which is received within seconds, helps to promote transparency for all individuals involved in a transaction.

The company makes its money by charging a small transaction fee to the retailer on each purchase. This fee varies. “We take a small transaction fee, much like the acquiring component to merchant transactions,” Ehlers says. SnapScan has a partnership with Standard Bank, which means it can process transactions at “competitive rates”, he adds. In addition to transaction fees, SnapScan offers its customers the option of accessing analytics or running loyalty programmes, both of which are billed as add-ons.

SnapScan co-founder, 28-year-old Kobus Ehlers, says there are a number of benefits to this approach for retailers. “It takes about 30 seconds to sign up. We issue a QR code, which you print, and you’re done.” Merchants without bank accounts can cash out their takings at the end of the day. “Customers can pay with the app, the retailer can then get a voucher code at the end of the day that they can punch in at a Standard Bank ATM — or hand over at a Spar — and get cash.” If customers don’t have the app installed, scanning the QR code will take them to the relevant app store where they can download it.

If customers don’t have the app installed, scanning the QR code will take them to the relevant app store where they can download it.

Customers who sign up for the M-Pesa service can convert between e-cash and real cash (these are called cash-in / cash-out transactions), and can transfer e-cash from their account to that of another account holder via SMS.

JUMO builds its credit profiles using behavioral data gathered from mobile wallets, cell phones and transaction data.

JUMO is a transaction and predictive technology platform that partners with mobile network operators and banks to offer customers microloans and access to savings and insurance products. They are currently active in six markets – Ghana, Tanzania, Kenya, Uganda, Zambia and Pakistan – with plans to soon launch in India, Bangladesh, Côte d’Ivoire and Nigeria. JUMO has helped disburse over $1.6 billion in funding to small and micro enterprises, and has helped connect over 15 million people to credit and savings services.

The rise of online banking around the world has helped other economies solve these very challenges. Cash, for example, is hard to transport. Coins and bills are prone to theft, and their use makes dodging taxes easier for those so inclined. For individuals who must pay in person, getting across a gridlocked city like Cairo is logistically difficult. Together, these problems can constrain an economy. In Egypt, where 94 percent of all transactions were cash as recently as 2014, such a system stymies economic growth.

Fawry is part of a new wave of technology companies ushering Egypt into the digital age. Many of these firms are helping transform industries like banking, health care, and transport, and in the process creating good jobs for young Egyptians, more than 30 percent of whom are unemployed.

Ethiopay is a four-party scheme, in which the issuer and acquirer are different entities, and is open for all payment institutions to join and issue their own cards. There are no limitations as to who may join the scheme, as long as the requirements of the scheme are met.Ethiopay Card schemes enables a simplified and guaranteed exchange of money between merchants, customers and their banks, by operating national & international networks and setting uniform standards.More specifically, Ethiopay defines rules for the routing of payment authorizations and settlement requests in point-of-sale and e-commerce transactions between merchant acquirers and card issuers, as well as ATM withdrawals or purchases with cashback transactions.

Ethswitch is the owner of Ethiopay-Ethiopia’s domestic Card Scheme. Ethiopay is developed for all banks in Ethiopia to issue and acquire payment cards.

Ethiopay is a four-party scheme, in which the issuer and acquirer are different entities, and is open for all payment institutions to join and issue their own cards. There are no limitations as to who may join the scheme, as long as the requirements of the scheme are met.Ethiopay Card schemes enables a simplified and guaranteed exchange of money between merchants, customers and their banks, by operating national & international networks and setting uniform standards.More specifically, Ethiopay defines rules for the routing of payment authorizations and settlement requests in point-of-sale and e-commerce transactions between merchant acquirers and card issuers, as well as ATM withdrawals or purchases with cashback transactions.

“Our customers have been asking for a Mukuru App, and we have made sure to develop and present a solution that empowers our customers to send money back home to their families in an even safer and more convenient way. Mukuru has always given its customers the ability to transact when and wherever they need to through our existing USSD and WhatsApp offerings – the Mukuru App adds a richer experience and more control for a customer to manage their profile,”

“Our customers have been asking for a Mukuru App, and we have made sure to develop and present a solution that empowers our customers to send money back home to their families in an even safer and more convenient way. Mukuru has always given its customers the ability to transact when and wherever they need to through our existing USSD and WhatsApp offerings – the Mukuru App adds a richer experience and more control for a customer to manage their profile,”

M-Pesa “grew at a blistering pace following its inception in 2007.” [1] In less than two years from its launch, M-Pesa had become the leading money transfer method in the country, with over 50 percent of people sending money via M-Pesa and over 65 percent receiving funds through the system in 2009. By 2015 there were 19.9 million active M-Pesa users, up 18 percent from 2013/14. It is said that 43 percent of Kenya's GDP flowed through M-Pesa, with over 237 million person-to-person transactions.

M-Pesa is an SMS-based system that enables users to deposit, send and withdraw funds using their mobile phone. Customers do not need to have a bank account and can transact at any of the country's 40,000 agent outlets. Registration and deposits are free and pricing for most other transactions is based on a tiered structure to allow even the lowest-income users to use the system. Transaction values are typically small, ranging from US$5 to US$30.

M-PESA Tips Tips Safaricom investigates all reported cases of fraud or attempted fraud on the network; and our dedicated Fraud team works together with the relevant authorities to seek legal address where appropriate. Fraudsters are known to use tactics that take advantage of customers; they require you to provide information or do something yourself.

Check M-PESA balance When you perform an M-PESA transaction, you will receive a text message that confirms your transaction and tells you your new balance. You can also check your M-PESA balance by going to “My account” on the M-PESA phone menu.

Your M-PESA PIN is used to protect the money in your M-PESA account. You have to key in your PIN before you can perform any M-PESA transactions, so choose a PIN that you can easily remember. Use a PIN that is not easy for other people to guess, and do not share your PIN with anyone, not even Safaricom staff. You can change your PIN at any time by going to ‘My account’ on the M-PESA phone menu. 

Average monthly M-Pesa transactions, including Safaricom, was $24.2 billion (Sh2.6 trillion) and represented a growth of 57.8 per cent.

Revenues from the global mobile financial service M-Pesa have recovered following the reinstatement of fees on person-to-person transactions on the platform.

Vodacom says revenue from the international M-Pesa business, excluding Kenya, rose 10 per cent to Sh8.5 billion in the quarter ended December compared to Sh7.7 billion a year earlier.

Vodacom’s joint M-Pesa/Safaricom platform boosts monthly transactions to $20bn

This is the outcome of free peer-to-peer M-Pesa transactions, a feature introduced at the onset of COVID-19, the South African network operator said in its latest update to the market on its interim results for the six months that ended on 30 September 2020.

The M-Pesa initiative supported rapid platform growth and customer adoption of digital channels “to the point where the M-Pesa ecosystem now processes $20.5bn a month in transactions across our international markets, including Safaricom, and contributed R8bn in revenue in the period.”

In 2012, two brothers, Chijioke Dozie and Ngozi Dozie, founded Carbon, a Nigerian digital bank start-up. Carbon began as a digital lending company, but now the company provides a variety of services, from payments to savings to investments. According to Dozie, “Our annual report will be released in the second quarter after our financial audit is complete, to gain customer trust, Chijioke Dozie, the CEO, told ProWellTech in 2019 that the company will make Carbon’s financials public.” If you note, before we published the 2019 fiscal year update, we released a year under review in January 2020.Gross profits, profit or loss before and after tax, liabilities and equity, total assets, etc. are included in Carbon’s annual report. Carbon’s year of analysis reveals processed payments, client base, disbursed loans, and investments made on the platform. The business with about 659,000 customers processed N96.54 billion (~$241.35 million) according to Carbon’s year of analysis for fiscal year 2020, which is up 89 percent compared to the same period a year earlier. N25.51 billion (~$63 million) was the disbursement volume for its lending arm, an improvement of 9.1 percent from the 2019 financial year. Investments worth N13.02 billion (~32.55 million) were made on the site, up by 365 percent from FY 2019.The factors that affected these numbers last year, according to the company, included the launch of an iOS app that pushed clients Acquisition, introducing its feature for low-income customers with USSD banking services; and a social chat feature to allow faster transactions. Besides that, Carbon obtained a microfinance bank license in an attempt to become a digital bank. The license implies, according to Dozie, that Carbon’s customers are given additional protection by the Nigerian Deposit Insurance Corporation through depositor insurance. The standard Carbon wallet is now a full-fledged bank account, Dozie says, and clients will transact on the platform like any bank would.

Hellomarket will be the platform used for local transactions, enabling buyers to order, deliver and pay for goods through electronic banking services. Belcash has signed an agreement with DHL Express, a Germany company, for logistics services.

For buyers abroad, Belcash introduced Helloshop, a platform that allows domestic products to be ordered through the firm’s portal and the payment to be processed through Mastercard Payment Gateway Services.

“This will make foreign currency flow through the proper channels to local banks,” said Zewdu Assefa, deputy CEO of Belcash Ethiopia. “The seller receives the Birr equivalent of the amount earned in foreign currency.”

Nigeria’s leading digital financial services company, Carbon in an effort to improve the experience of its customers, has launched Carbon Express – A keyboard extension that allows customers to access Carbon services from within whatever app they are using.

Customers can also use our bill settlement technology to pay merchants in Africa such as universities, mortgage providers, hospitals, utility companies etc. Payments are instant and we cut out the 'middle-man' thus reducing transaction costs for the customer.

Customers can also use our bill settlement technology to pay merchants in Africa such as universities, mortgage providers, hospitals, utility companies etc. Payments are instant and we cut out the 'middle-man' thus reducing transaction costs for the customer.

In order to prevent fraudulent transactions, Paga has put certain measures in place to protect its users. A user logging into an unrecognized device, for example, will have to answer a couple of security questions before proceeding. Again, every transaction using Paga has to be finalized with a personal PIN known only to the user.

Fawry now supports millions of transactions daily for consumers and business through more than 90,000 locations (including groceries, pharmacies, stationaries and post offices), as well as through multiple alternative channels, including online, ATMs, and mobile wallets. The company’s client base and service offerings continue to expand, leading to rapid data growth. Abbas comments: "Our data has doubled in just the last eight months, and we expect it to grow even faster in the years to come.”

The technology offers data compression and deduplication features that enable Fawry to boost utilization of storage resources. Abbas adds: “IBM FlashSystem A9000R offers much greater performance than our previous storage platform, meaning that we get both optimized data economics and short response times. We were able to achieve a seamless migration to the new platform with zero downtime.”

Each day, Fawry processes 2 million financial transactions, giving Egyptians an easy, secure payment alternative to the complex, time-consuming procedures that are the norm. To help grow customer satisfaction and speed the roll-out of new services, Fawry deployed IBM® Storage, IBM Db2® and Oracle database on IBM Power Systems™ solutions.