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MTN has 232 million mobile subscribers and 20 million mobile money subscribers throughout operations in Afghanistan, Benin, Botswana, Cameroon, Côte d’Ivoire, Cyprus, Ghana, Guinea Bissau, the Republic of Guinea, Iran, Liberia, Nigeria, the Republic of Congo (Congo-Brazzaville), Rwanda, South Africa, Sudan, South Sudan, Swaziland, Syria, Uganda, Yemen and Zambia. MTN’s vision is to lead the delivery of a bold new digital world by building a best-in-class experience for customers.

Founded in 1994, the MTN Group is a pan-African mobile and telecommunications operator.

MTN is headquartered in Johannesburg, South Africa, and listed on the JSE Securities Exchange under share code MTN.

Most Ghanaians who use MTN have said that hours after the country’s largest mobile network operator introduced new data packages they were unable to purchase data bundles.

MTN Ghana has apologized to its customers who are facing challenges as they try to purchase data bundles.

MTN has experienced some challenges on some of our channels post-implementation of the adjustment of prices and our new data bundles.”

According to the World Bank, Ghana is the fastest-growing mobile-money market in Africa. Mobile operators MTN, AirtelTigo and Vodafone currently lead the industry. Banks are pushing digital banking in Ghana, but with less success, according to a report from Tellimer in September. Banks such as Ecobank, Fidelity, Zenith and Standard Chartered can use Ghana’s improving digital infrastructure to widen inclusion, Tellimer says. But the firms points to downside for banks through possible loss of deposits and lower margins on digital products due to the competition. Mobile money may lead to the “cannibalisation” of some banking products, Tellimer says. “Banks will have to fight for transactions and deposits.”

MTN is the dominant player with about 90% of mobile money transactions.

It will take other players a “lot of marketing and effort or very innovative strategies” to compete with MTN,

In its full year 2019 financial results, MTN saw revenue grow 9.7%, while service revenue increased 9.8% and subscriptions grew by 18.2 million to reach 251 million. Further, the group’s chief executive Rob Shuter, announced he will step down at the end of his current contract, in 2021.

Nigerian telecom operator MTN has received regulatory approval for the sale of its 49% stake in ATC Ghana. The sale is expected to generate $384 million with funds due to be transferred over the coming week. It follows the sale of MTN’s 49% stake in ATC Uganda.

Driven by the belief that everyone deserves the benefits of a modern connected life, MTN is ramping up its efforts to enhance access to digital and financial services for its customers.

The company’s latest Fintech innovation is a mobile remittance application, MTN Homeland, aimed at facilitating money and airtime transfers from Europe to Africa and parts of the Middle East.

The National Communications Authority (NCA) has sanctioned Mobile Network Operator (MNO), MTN Ghana for failing to comply with directives which were sent to them following some challenges with their network recently. In the directive, the Authority directed MTN to submit a report on the challenges within 24 hours of receipt of the directive among other directives. 

The National Communications Authority (NCA) has sanctioned Mobile Network Operator (MNO), MTN Ghana for failing to comply with directives which were sent to them following some challenges with their network recently.

The Ghanaian unit of African telecommunication giant MTN Group Ltd. is petitioning the highest court to review a declaration that it is a significant market power. Failure could result in stricter regulation.

It wants a reversal of the National Communications Authority’s decision, which was upheld by a lower court, the continent’s biggest operator said in a statement. The designation would limit its growth and performance, the company said.

MTN has also recorded an increase in data revenue which it ascribed to “greater population coverage, a revamp of our data portfolio and initiatives to drive 4G device penetration”

Anlesinya et al (2014)16 examined whether corporate social responsibility has significant positive effect on the financial performance of MTN Ghana Limited. The study administered questionnaire on 35 management staff of MTN Ghana Limited, employed standard multiple regression and hierarchical multiple regression for the analysis. The research results showed that CSR at the aggregate level did not have significant positive effect on financial performance but community CSR has a positive while environmental CSR has negative effect on financial performance of MTN Ghana Limited. The study however has left key performance indicators of MTN Ghana unexplored lending support for a more comprehensive study in that regard. Vadiraj and Narahari (2014)1 attempted to develop a model that could predict the future trends of average revenue per user (ARPU) so that telecom service providers could formulate a strategy to increase their ARPU. The study using a multiple linear regression has been able to explain that subscriber base; number of operators and percentage of new users added periodically are the main determinants of average revenue per user (ARPU). Rahul and Xue (2012)17 attempted to examine the relationship between some selected factors and their contribution to the revenue of the Telecom industries in China and India. Using time series data collected from secondary sources from 2000 to 2010 on number of subscribers, technology innovation, and government regulation and policies, their granger causality test found no causality running from number of subscribers to the revenue of the telecom Industry in both China and India. They however found a causality running from technological innovation to the revenue of the Telecom Industries in both countries. Shmelev (2013)18 developed a model for calculating Telecom Company’s revenue and margin indicators. The study crafted the model for calculating the revenue of Telecom companies based on the Business Metric Framework (BMF) developed by the TeleManagement Forum, a global non-profit association for service providers in the Telecommunication sector. Examining the relationship between the two categories of KPIs in the BMF, the study concluded that it is possible to  create a function depending on the target KPIs lower levels, to calculate the final financial indicator at given rates and obtain a performance management  tool based on key performance indicators.  

The Ghanaian unit of African telecommunication giant MTN Group Ltd. is petitioning the highest court to review a declaration that it is a significant market power. Failure could result in stricter regulation.

MTN embarks on a journey to lead and deliver to its customers a bold new digital world, by transforming itself from being a traditional Communications Service Provider to a Digital Services Provider.

“This partnership represents another significant milestone in our digital transformation strategy at MTN Group. An integrated digital ecosystem is the cornerstone for delivering operational efficiencies and a more enhanced customer experience. Our digital self-service platforms make our customers lives a whole lot brighter through a more personalised and seamless experience. As we continue our digital transformation journey, we are able to be more agile, efficient and customer centric”

Vodafone and MTN’s Ghanaian units are allowed to share subscriber data with the government to help it track down the contacts of coronavirus cases, a high court in Accra ruled Tuesday.

Vodafone and MTN’s Ghanaian units are allowed to share subscriber data with the government to help it track down the contacts of coronavirus cases, a high court in Accra ruled Tuesday.

Vodafone and MTN’s Ghanaian units are allowed to share subscriber data with the government to help it track down the contacts of coronavirus cases, a high court in Accra ruled Tuesday.

MTN is a leading organization in the mobile telecommunications industry in Ghana. It offers subscribers a wide range of exciting options under Pay Monthly and Pay As You Go Services. After one year of rebranding Mobile Telecommunications Network (MTN) in country, the organization is focused on consolidating its position as the leader in the market and to fulfill its commitment of bringing world class telecommunication services to the country. In this regard, MTN has invested substantially in a Network Expansion Initiatives meant to enhance speech quality, improve coverage intensity and to extend coverage to new areas.

The divestment strategy is part of MTN’s “asset realisation programme”, initiated in March 2019 to “reduce debt, simplify our portfolio, reduce risk and improve returns”.

A statement issued by MTN read: “This takes the total proceeds received for the disposal of both ATC Uganda and ATC Ghana to R8.9 billion, which will be applied to paying down US-dollar debt and general corporate purposes.”

MTN embarks on a journey to lead and deliver to its customers a bold new digital world, by transforming itself from being a traditional Communications Service Provider to a Digital Services Provider.

MTN has launched its Mobile Money (MoMo) services in South Africa in partnership with Ubank.

“It is a great privilege for us as a bank to partner with a renowned brand such as MTN in working on a product which will create value for consumers in the under-serviced and under-banked segments of the market.”

Wireless carrier MTN Group and global payment services giant Western Union Co. have partnered to introduce international mobile remittance services in 21 countries across Africa and the Middle East.

MTN Ghana is the leading provider of mobile telecommunications services in Ghana. The Company has over 17.83 million subscribers with a market share of approximately 55.09% as at December 2017. MTN Ghana, in line with its vision and mission, continues to lead the delivery of a bold new Digital World to customers and to make their lives a whole lot brighter.