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Mark Sleijser

How to Build Trust in a Virtual Workplace - Keith Ferrazzi - Harvard Business Review - 1 views

blogs.hbr.org/...to_build_trust_in_virtual.html

workplace vertrouwen trust HBR studie harvard build virtuele werkomgeving virtueel digitaal management leidinggeven

shared by Mark Sleijser on 09 Oct 12 - No Cached
  • trust can indeed be actively accelerated and maintained on virtual teams
  • Recognize that when groups first form, people are usually willing to give others the benefit of the doubt.
  • invest in an intranet site with social-networking features that enable employees to learn about others
  • ...7 more annotations...
  • help build empathy, which then paves the way for trust.
  • create empathy
  • A member of a virtual team in one research study happened to live in the Washington, D.C. area during the sniper attacks in 2002. During a conference call with her fellow team members, she described what she was then going through. This prompted a co-worker in the Philippines to talk about the violence there from insurgents. Conversations like that help build empathy, which then paves the way for trust.
  • the researchers found that teams lacking in trust tended to have unpredictable communication patterns, often with just one or two members accounting for the bulk of the communications.
  • on teams that had a high degree of trust, power had been shifted among the members depending on the stage of the project
  • It should, but that leader should have more of a "monitor and mentor" approach to managing, instead of the traditional "command and control" mindset.
  • teams can't function without trust
  • Mark Sleijser on 09 Oct 12
     
    Door vertrouwen te creëren in de virtuele werkomgeving kunnen leidinggevende hun teamprestatie verbeteren. Sluit leuk aan bij mijn onderzoek!
Mark Sleijser

Does It Matter Where Your Top Team Sits? - Bob Frisch - Harvard Business Review - 0 views

blogs.hbr.org/..._it_matter_where_your_top.html

harvard business review locatie

shared by Mark Sleijser on 01 Feb 12 - No Cached
  • office proximity significantly affects the quality of collaboration
  • closer coauthors sat to one another, the more effective the papers were
  • f sitting together increases the effectiveness of your team, doesn't it decrease the effectiveness of the teams those executives themselves lead?
  • ...1 more annotation...
  • Provide team members with two offices
  • Mark Sleijser on 01 Feb 12
     
    enkele oplossingen om samenwerken met directieteams te stimuleren.
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