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Kohl's previously announced that it will relaunch Kohls.com on an e-commerce platform from Oracle Corp. this summer. It will also test a mobile payment acceptance technology in stores later this year. In 2012, Kohl's generated $1.43 billion in sales on the web, up 41.6% from $1.01 billion in 2011. It is No. 28 in Internet Retailer's Top 500 Guide. "We have made significant investments in our IT and omnichannel initiatives to ensure we have the platforms, technology and tools to allow customers to shop when they want and from where they want," Mansell says.

"Our customers understand that improved performance leads to an improved customer experience, which can help drive top-line revenue," said Ken Volpe, senior vice president, Product Development, Oracle

During the interview, Belk broke down how the $600 million, allocated for the 2011-2014 period, is being spent. "We are investing in IT in a very significant way - $210 million is going into new capabilities. It's a 27-month journey," Belk said, citing the installation of a new Oracle enterprise system, including demand forecasting, merchandising financial planning and size optimization. Another $270 million is allocated for new stores; expansions; remodels, from full-store renovations to department redos, and higher ad spending, with about 10 percent for branding, while still being promotional.

"A critical step on this journey is providing our team with better access to the information they need to make strategic business decisions, drive performance and exceed customer expectations"

In addition to moving to a new e-commerce platform, Kohl's is also taking several other steps to make it easier for consumers to shop both in its stores and online, Mansell said

CIO Andrew Black stated at Oracle CrossTalk, "We have been making significant strides to improve legacy systems. This has led to better returns management and a reduction in fraud."

Advance Auto Parts, Chicos, National Pen and Netshoes Receive Recognition for Innovation and Best Practices

Andy Stevenson, who led Vault and Checkout development for Ashford, said, "We're introducing a personalization layer that transforms the shopping experience. The Vault represents to us the first level of many ways we can better serve our shoppers through

The Oracle planning tools "will allow us to reduce complexity" said Laurie Lofgren, vice president of planning and forecasting at Warnaco

Newly revamped Disney Stores are leveraging Oracle technology to facilitate mobile sales via Apple iPod Touch devices and portable printers. Store associates can look up products, print gift receipts and suspend the transaction if the customer needs to co