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highlighting that ENSTAR Natural Gas has chosen Oracle Utilities Customer Care and Billing as well as Oracle Utilities Business Intelligence in a move to not only better understand its customers' needs to enhance its billing capabilities and the customer service it offers. The article also notes that Oracle Utilities Customer Care and Billing will provide ENSTAR Natural Gas with the ability to manage the complete lifecycle of its customers, encompassing service connection, meter read management, complex billing, payment processing and debt collection. The article includes comments from Bill Vellante, group vice president and general manager of Oracle Utilities noting that Oracle Utilities will help harness a complete view of customer data, streamline billing processes and enable more responsive customer service.

Highlighting that CACI International is purchasing Advanced Programs Group LLC, an Oracle Platinum Partner and provider of Oracle e-Business services in the Federal market. The article notes that the acquisition of Advanced Programs Group makes CACI one of the largest Federal Oracle providers and the only Federal Shared Service Provider in both the financial and contract life cycle management business areas.

Toys said it will be using Oracle ATG e-commerce software to build its new Web platform. The decision "tells me they're looking to increase the percentage of business they do online," said Paula Rosenblum,managing partner at RSR Research, a research and consulting firm that specializes in retail technology. GSI, and now eBay Enterprises, typically don't handle operations for the largest retailers, she said. Rosenblum said she is surprised Toys hadn't moved in this direction already. "Given that they've been under attack by Amazon and WalMart both, you would think they would have done this sooner," she said.

News coverage of the Oracle Retail Cloud news release. The article states that the new cloud services are focus on helping retailers track their business-wide activity. The reporter notes in the Author's view section that, "by building out its Retail Cloud offering, Oracle appears to be making a strong play for the retail sector, across both online and physical stores. It is likely a push into vertical markets is a bid by Oracle to gain a competitive edge against rivals in the cloud market, such as SAP, IBM and Salesforce."

Oracle Financial Services has expanded its Oracle Financial Services Enterprise Risk Management suite to include a new model risk management solution, as well as enhanced offerings for regulatory capital management and credit risk management. Oracle's Enterprise Risk Management suite, part of the Oracle Financial Services Analytical Applications family, provides a single, unified platform that helps today's financial institutions meet increasingly complex compliance requirements and performance objectives. The end-to-end platform enables financial services organizations to effectively identify and manage risk to support their risk-adjusted performance objectives, promote a proactive risk management culture and mitigate the costs of compliance. Model Risk Management To meet evolving regulatory mandates, financial institutions require a comprehensive view of risks associated with inaccurate or improperly applied financial and business models. Many firms are struggling to achieve this transparency because they continue to manage their models in siloed environments. Oracle Financial Services Model Risk Management provides a common environment to manage all risks associated with the use of models, including risks arising due to poor data quality, incorrect or inappropriate use, design flaws, incorrect implementation and unauthorized access. The solution delivers a single repository for all model information across the enterprise, includes pre-built dashboards to jump start benefits and provides drill-down capabilities for in-depth insight. This application provides a common environment to manage risks associated with the use of models including risks arising due to data quality, incorrect or inappropriate usage, design flaws, incorrect implementation and unauthorized access. The solution helps firms to improve governance around the use of models through a comprehensive, structured and consistent framework for periodic assessment and validation of models ac

The March 22 edition of ExecutiveBiz includes the following article highlighting that Ciber has combined Oracle's PeopleSoft campus and business intelligence platforms with other applications to manage workflow, processes and Web-based services for students, faculty and staff located across six Ohio University campuses. The article notes that Ohio University selected Oracle's business intelligence products for decision making after the school assessed its needs through a fit and gap analysis.

Oracle introduced Oracle Retail Customer Analytics, a new business intelligence solution designed to help retailers better understand what drives their customers' purchasing decisions..."The key to improving the customer experience is to understand the customer," said Greg Girard, Program Director, Merchandise Strategies, IDC Retail Insights. "Analytic solutions that help retailers gain insight into their customers' buying patterns lay the foundation for a deeper understanding and make it possible to create a personalized shopping experience while optimizing profitability."

The September 5 edition of Campus Technology includes the following article highlighting cloud solutions at multiple universities including Boise State University, University of Washington and the E. Philip Saunders College of Business at Rochester Institute of Technology. The article highlights that Boise State University implemented Oracle PeopleSoft Human Capital Management, PeopleSoft Financials and PeopleSoft Student Administration, to make the institution-wide move to cloud services. The article notes that this move is part of the university's Roadmap Project, a three-year program slated to run through spring 2014 that includes - in addition to an internal private cloud with virtual servers and storage - expanding the university's data warehouse and use of business intelligence; developing an individualized, unified Web experience; improving and streamlining identity management and security; and expanding and improving document management. The article includes comment by Max Davis-Johnson, associate vice president of information technology, Boise State University, who noted that Oracle's PeopleSoft suite allows the university to tie together cloud services and partners to the university's enterprise systems confidently and securely, no matter where or who they are.

CEO Jill Brown Dean: "What this system really gives us is the precision to plan floor set by floor set, week by week to ensure that each of our big businesses and each of our key categories is appropriately positioned in the preplanning phase and then appropriately reacted to, whether it is promotions, slowing down inventory in the supply chain, moving up inventory, the whole read-and-react thing. So it's giving us a precision around these big top 30 styles, which, as you said, really when we're successful, they're half our business. And it's just giving us a tremendous level of insight and visibility that we have not had." CFO and COO James Bell: "As an organization, we have worked diligently to develop many inventory management disciplines in recent years, but we're lacking adequate tools to fully maximize our inventory investment. This past March, we completed the implementation of a new Oracle-based inventory planning system. The capabilities of this new system are significantly more robust than anything we've used in the past, providing a level of transparency that represents a meaningful opportunity for us to drive more consistent sales and margin improvement over time as we become more proficient with this new capability."...

At tech giant Oracle, Mike Webster, senior vice president and general manager, Oracle Retail, says the biggest challenge facing retailers is breaking down existing siloed processes and data stores, as in information that is stored but not used day-to-day. "Customers look at online, mobile and in-store as essentially one thing - the brand they are interacting with," Webster says. "Retailers must align their business to meet this reality. Successful analytics initiatives require data from every part of the business that affects the customer experience. So it is not only online, mobile and in-store, but also supply chain and promotions."

New York University marketing professor Scott Galloway makes a strong case that pure-play retailers, whether just brick-and-mortar or just e-commerce, are doomed. He predicts that Amazon will stumble as stores beef up their e-commerce and especially their fulfillment options. Others don't buy that, saying that Amazon is in many ways as special as Jeff Bezos seems to think it is. "I disagree," writes Oracle's David Dorf in his Commerce Anywhere blog of Galloway's assertions. "Not because the logic is flawed, but rather because Amazon is not a typical retailer. I believe they could be profitable if they wanted to but instead choose to continue investing in widening their competitive moat. Not only is their retail business state-of-the-art, but their investments in AWS, tablets, payments, IoT, etc. are complementary, and help to diversify the business (yes, they can do both). Amazon is not your typical pure-play."

Blue Coat Systems, a provider of Web security and WAN optimization solutions, announced its Blue Coat® ProxySG® version 6 Acceleration Edition appliance for WAN optimization has achieved Oracle Validated Integration with the Oracle® E-Business Suite 11.5.

The September issue of University Business includes the following article highlighting how financial aid offices are drowning in a sea of reports, but the right software and strategies can make it possible to handle the increase in reports. The article highlights how universities, such as California State University (CSU), and software providers are handling the data deluge. The article includes comment from Dean Kulju, director of student financial services and programs, California State University, who notes that he likes the flexibility of CSU's software (Oracle PeopleSoft for the majority of campuses) and the ability it gives CSU to customize but he would like to see more movement towards providing universally accepted or required reports being used by institutions nationally. The article also includes comment by Gary Allen, senior strategy manager, Oracle Higher Education, who notes that financial aid offices can manage better outcomes by knowing their audience and what will make most sense to them.

The December issue of University Business includes an article highlighting the myths and realities of open source and its use on campus. The article includes comment from Cole Clark, global vice president of education and research, Oracle, who debunks multiple myths. Cole notes that often higher education institutions turn to open source when there are already mature commercial applications with robust systems to meet their needs. Cole explains that an open source application that's newer and relies on the power of community might not have had the time to catch up with commercial software's level of development. The article also notes that Oracle has utilized open source for the types of benefits that wider collaboration can bring. Cole notes that using open source makes Oracle's products better, and development has taken significant leaps forward because of it. Cole concludes the article with feedback on how institutions should move forward when considering open source solutions.

US-based department store chain Kohl's has employed the Oracle Retail Merchandising solution to integrate its core retail operations and improve its business.

The May 2013 edition of Business Officer includes an article highlighting the increase in institutions moving to responsibility center management (RCM). The article highlights several universities using RCM including the University of Florida who abandoned their traditional incremental budgeting in 2011 because it lacked transparency and didn't provide the incentives or resources to grow, change, or shrink programs. The article includes comment based off the interview with Matthew Fajack, vice president and chief financial officer and Sheri Austin, assistant vice president and director of university budgets. Matthew noted the university achieved its goal on the transparency side allowing people to now understand their costs and where revenues come from. Sheri further explained that RCM isn't the culprit in dwindling budgets but rather state appropriations that prompted budget cuts. The article notes that since RCM was implemented, all of the responsibility centers at the university have been able to meet the budget or, come very close.

The February 1 edition of University Business includes the following article highlighting that Vanderbilt University selected Oracle's PeopleSoft Customer Relationship Management (CRM) to overhaul its admissions systems and enhance strategic assessments for campus programs.  The article notes that PeopleSoft Customer Relationship Management will enable the institution to integrate six admissions systems into one comprehensive solution to facilitate more efficient information transfer between departments and mitigate student records integration complexities.

The October 2013 edition of University Business included an article highlighting the use of social media for retention. It discusses how students use social media more than email to communicate. Further, it notes that while some campus leaders are committing to their social media programs, others are still treating social media as an afterthought. The article includes comment from an interview with Drew Melendres, vice president of student affairs and enrollment management at Metropolitan State University, who notes that his institution wants to prevent cognitive dissonance with students. Drew also notes that the more students stay engaged, the more likely they will stay enrolled. The article also looks at how social media can be taken from online to in-person interactions. The article also cites Oracle as a resource

Blue Star Infotech announced that it has strengthened its relationship with Oracle by announcing an Oracle Accelerate Solution for the Oracle E-Business Suite aimed at the Chemicals industries in India.