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"Our brands are committed to delivering an interactive, exciting and efficient shopping experience to all our customers around the world, no matter which channel they choose to use to visit us, from flagship stores to mobile devices," said Sir Philip Green, owner of Arcadia Group. "Global expansion is a key strategic focus for Arcadia, and to do this successfully, we need to make sure the best merchandise assortment is available in each store and channel. We expect Oracle to help us enhance our merchandising strategies to help ensure that we deliver the best possible customer promise every time."

"Our brands are committed to delivering an interactive, exciting and efficient shopping experience to all our customers around the world, no matter which channel they choose to use to visit us, from flagship stores to mobile devices," said Sir Philip Green, owner of Arcadia Group. "Global expansion is a key strategic focus for Arcadia, and to do this successfully, we need to make sure the best merchandise assortment is available in each store and channel. We expect Oracle to help us enhance our merchandising strategies to help ensure that we deliver the best possible customer promise every time."

Helzberg Diamonds knows its clientele expects quality, both in merchandise and in the service they receive. So the Kansas City-based, 230-plus-store specialty jewelry retailer is implementing Oracle Retail XStore POS software, as well as other third-party customer engagement and payment processing technology. With retail system integration services provider BTM Global handling all implementation, Helzberg will obtain point-to-point encryption, tokenization and EMV certification.

Helzberg Diamonds knows its clientele expects quality, both in merchandise and in the service they receive. So the Kansas City-based, 230-plus-store specialty jewelry retailer is implementing Oracle Retail XStore POS software, as well as other third-party customer engagement and payment processing technology. With retail system integration services provider BTM global handling all implementation, Helzberg will obtain point-to-point encryption, tokenization and EMV certification.

"Today, whether shopping for an item, making reservations, examining a bill, evaluating projects, or viewing medical information, the digital age has brought us to a point where we now expect the ability to make real-time decisions, transact, and customize options at the tap of the screen. In the new service-driven economy, innovative enterprises must focus on two things: taking care of their customers and taking care of their employees," said Bob Weiler, executive vice president, Global Business Units, Oracle.

"Today, whether shopping for an item, making reservations, examining a bill, evaluating projects, or viewing medical information, the digital age has brought us to a point where we now expect the ability to make real-time decisions, transact, and customize options at the tap of the screen. In the new service-driven economy, innovative enterprises must focus on two things: taking care of their customers and taking care of their employees," said Bob Weiler, executive vice president, Global Business Units, Oracle.

The October issue of University Business includes the following article highlighting the results of Oracle's "Making the Grade: Optimizing the Higher Education Student Experience" report. The article notes that students experience on campus is what keeps them coming back, but even if they love their classes, that joy can be overshadowed by frustration of dealing with student services offices. The article is part of the Stats Watch section and includes various statistics from the report including that 30 percent of students say their school does not meet their customer service expectations. The article includes comment from Cole Clark, global vice president for education and research, Oracle, who notes that though there are some schools doing amazing work, there is a tremendous amount of headroom to improve effectiveness without spending truckloads of cash to get it done.

The Nov. 12 edition of Business Green includes the following interview with Oracle Utilities' Rodger Smith. The article discusses how Smith ended up in his current position, his personal interest in sustainable development, green technologies that will revolutionize the global economy and more.

The December issue of University Business includes an article highlighting the myths and realities of open source and its use on campus. The article includes comment from Cole Clark, global vice president of education and research, Oracle, who debunks multiple myths. Cole notes that often higher education institutions turn to open source when there are already mature commercial applications with robust systems to meet their needs. Cole explains that an open source application that's newer and relies on the power of community might not have had the time to catch up with commercial software's level of development. The article also notes that Oracle has utilized open source for the types of benefits that wider collaboration can bring. Cole notes that using open source makes Oracle's products better, and development has taken significant leaps forward because of it. Cole concludes the article with feedback on how institutions should move forward when considering open source solutions.

The November 8 edition of eCampus News includes the following press release announcing that the University of Akron has selected Oracle Business Intelligence Enterprise Edition and Oracle's PeopleSoft Enterprise Performance Management hosted on Oracle Cloud Solutions for Education and Research.  The release includes comment from Cole Clark, global vice president, education and research industry, Oracle, who notes that with Oracle Business Intelligence Enterprise Edition and Oracle's PeopleSoft Enterprise Performance Management, hosted on Oracle Cloud Solutions for Education and Research, The University of Akron will have greater reporting capabilities to facilitate forecasting and planning, while reducing operational expenses.

"Our customers seek out the UGG brand online, on their mobile devices and in stores. By creating a single, accurate view of their engagement with us, we can better align our service, marketing and merchandising with their needs," said Dave Powers, President, Global Direct to Consumer, Deckers Outdoor.

Coverage of the major technology companies that displayed at NRF13. the piece mentions the roll out of Oracle solutions for customers like Deckers and M.video. It also states that Oracle sells systems and services to the top 20 global retailers, including human resources software and customer relationship management (CRM) systems to compete with IBM, Salesforce.com and others.

The February 12 edition of eCampus News includes the following press release announcing that Oracle's PeopleSoft Student Administration Integration Pack has become the first student information system (SIS) to achieve official conformance certification with IMS Global Learning Consortium's Learning Information Services (LIS) v2.0 Beta 1 specification. The release notes that the LIS specification provides the industry with a definable yard stick to measure learning system interoperability. The release includes comment from Mark Armstrong, vice president, higher education product development, Oracle, who notes that conformance confirms Oracle's longstanding commitment to system interoperability.

The February 11 edition of University Business include the following article by Cole Clark, global vice president of education and research industries, Oracle, discussing cloud computing in higher education. The article notes that many higher education institutions are moving to the cloud because of shrinking budgets, increasing system complexity, and escalating user expectations. The article also notes that while implementing new solutions can be costly, higher education institutions are realizing significant returns on their cloud investments, whether public or private. The article concludes that for higher education, with the tangible benefits of efficiency, cost savings, and improved service delivery, the challenge is "how, what, and when" to move to the cloud-not "if."

The February 12 edition of eSchool News includes the following press release announcing that Oracle's PeopleSoft Student Administration Integration Pack has become the first student information system (SIS) to achieve official conformance certification with IMS Global Learning Consortium's Learning Information Services (LIS) v2.0 Beta 1 specification. The release notes that the LIS specification provides the industry with a definable yard stick to measure learning system interoperability. The release includes comment from Mark Armstrong, vice president, higher education product development, Oracle, who notes that conformance confirms Oracle's longstanding commitment to system interoperability.

The January 10 edition of eCampus News includes the following press release announcing that Valdosta State University has seen a 10 to 15 percent improvement in student midterm and final grades since implementing Oracle Business Intelligence Enterprise Edition. The release includes comment from Cole Clark, global vice president, education and research industries, Oracle, who notes that with Oracle Business Intelligence Enterprise Edition's out-of-box reports, Valdosta State University's faculty and staff have the information and tools they need to continuously monitor student performance and make quick decisions on how to support each student and improve the educational experience.

The January 10 edition eSchool News includes the following press release announcing that Valdosta State University has seen a 10 to 15 percent improvement in student midterm and final grades since implementing Oracle Business Intelligence Enterprise Edition. The release includes comment from Cole Clark, global vice president, education and research industries, Oracle, who notes that with Oracle Business Intelligence Enterprise Edition's out-of-box reports, Valdosta State University's faculty and staff have the information and tools they need to continuously monitor student performance and make quick decisions on how to support each student and improve the educational experience.

Coverage of the Global research press release.

News article based on Oracle global research

News article on Oracle Retail's global research.

News article on Oracle Retail global research.

According to a study conducted by Oracle Evolution of Experience Retailing, consumers want to retail store is not limited to, a city or a country, take into account local needs and expectations, and was due to their individual preferences. 87% of Russian respondents said that the quality of care for them very or quite important, while 70% intend to shop in other countries to get the best prices. Russian consumers as well as consumers in other countries, learn increasingly global market opportunities so retailers must bring to the fore the initiative to identify key business requirements, to meet customer demand and ensure more effective competition.

Company Oracle, created a range of products for the retail sector, held in August 2012, a study of the consumer market, covering them seven countries, including Russia. The report "The Evolution of Experience Retailing" provides information on many aspects of consumer interaction with retailers in today's globalized world, allowing you to see what can help, and that, conversely, prevent the seller to win the competition. Oracle experts believe that the retail market is rapidly changing, but retailers are not fully aware of the processes and thus can not adequately respond to them.