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Tracy Maurer

EBSCOhost: The Many Forms of E-Collaboration: Blogs, Wikis, Portals, Groupware, Discus... - 5 views

web.ebscohost.com.dbgw.lis.curtin.edu.au/...detail

Instant Messaging Discussion Boards collaboration online-collaboration wikis weblogs Portals Groupware e-collaboration e-mail

shared by Tracy Maurer on 05 Apr 10 - No Cached
  • Tracy Maurer on 05 Apr 10
     
    This article discusses the different types of online collaborative tools available to businesses, which could more effectively enhance their various communities of practice. However, she argues that technology should only be a supportive tool to intranet webmasters and knowledge managers, and not the driving force behind them when creating a community of collaborators. She also suggests that a company may have to tap into several forms of online collaboration to be successful. Frichter highlights three main services that online collaborative tools should offer: 1. A way to communicate 2. A mechanism to share documents 3. A means to discover other members of the community [1]. The article also discusses areas of the workflow in which online collaborative tools could help, tasks that can be helped through it, and how it can increase the efficiency and productivity of a workplace. The hierarchy of collaborative tools suggested here are: · e-mail · Mailing lists · Discussion boards · Instant Messaging · Groupware and portals · Weblogs · Wikis In conclusion, Fichter re-iterates the importance of asking key evaluation questions when determining what collaborative tools you need and what will be most effective. However, most importantly, she suggests that it is necessary to assess the culture of the workplace in order to match the needs with the tools, and it usually takes more than one tool to meet those needs. The key to this article is that it identifies several online collaborative tools, which are worth further investigation to understand their true value both individually and collectively. [1] Fichter, Darlene (2005) The many forms of e-collaboration: Blogs, wikis, portals, groupware, discussion boards, and instant messaging. Online Vol. 29 Issue 4, pp 48-50.
  • Duane Fogarty on 09 Apr 10
     
    "If you haven't put in a suite of collaboration tools, it's probably time to do so... know your workplace culture and environment... define your requirements... communication, sharing, and management" Darlene Fichter, [2]. Fichter is an IT solutions consultant working for Northern Lights Internet Solutions Ltd, which can be found at http://www.lights.ca/ [1]. Fichter provides an excellent discussion on collaborative tools and identifies newcomers to collaboration/social media in the workplace. One of the strongest aspects of the article is how Fichter proposes questions one should ask when determining what collaborative tool will function best for the firm. Fichter states the importance of knowing your environment; "What IT infrastructure is in place already that you can leverage?" [3] This is a valid question to consider; for example a small company without an IT department may need online help added to software package or a key word - 'easy' - the software must be easy to setup and manage. Another similar question to consider is finances; "are there financial and human resources available to purchase, install, and maintain an application?" [3] Fichter suggests that a firm may need to progress step by step and advance to collaboration tool extras, while in the beginning start with something small and sleek. Some web-based collaboration tools offer a free service for small business, and other offer a paid, supported subscription. "How frequently do people need to communicate? What type of communication is preferred-asynchronous-text, voice, or video?" [3] The Fichter article demonstrates the needs associated with software selection and how important it is to consider communication limitations in a collaboration product. The article is a good source as it highlights the fact that collaborative tools are diverse and can be adapted for various user needs. Fichter adapts web2.0 technology such as Wikis and blogs as possible solutions fo
  • Duane Fogarty on 09 Apr 10
     
    References/Notes [1] Northern Lights Internet Solutions Ltd, http://www.lights.ca/ [accessed April 7, 2010]. [2] Fichter, Darlene (2005). The many forms of e-collaboration: Blogs, wikis, portals, groupware, discussion boards, and instant messaging. Online Vol. 29 Issue 4, pp 48-50. [3] Fichter, Darlene (2005). The paragraphs on know your environment and define your requirements. Online Vol. 29 Issue 4, pp50.
Jill Perry

Google Docs - 8 views

www.google.com/...ServiceLogin

net308 online-collaboration SynchronousCollaboration AsynchronousCollaboration

shared by Jill Perry on 09 Apr 10 - Cached
  • Jill Perry on 09 Apr 10
     
    Google Docs is a free application provided by Google in which team members can collaborate online for free. Google Docs offers the ability to create documents, spreadsheets and presentations online. Google Docs offers you the ability to share your documents with whoever you choose and has different settings depending on your needs. You can set the file to either be viewed by other people and or edited as well. One of the advantages of an application such as Google docs is that you have no need to download or upload data. Online storage also reduces the risk of loss of data due to computer crashes. Google Docs offers a number of export options and formats which you can save your files in. Google.com states that they offer "DOC, XLS, CSV, ODS, ODT, PDF, RTF and HTML formats." Online collaboration can take place in real time so that employees can automatically follow the changes and or contribute. Murray, 2010, Describes Web 2 applications such as Google Docs as "Web 2.0 technologies can be modified, remixed, adapted, and displayed in a multitude of variations, allowing for highly customizable workflows to be developed with little effort." Dekeyser and Watson state that "We found the interface to be very usable, effective, and efficient. In addition, setting up collaboration with colleagues proved to be exceedingly simple. We suggest that Google Docs is an excellent platform for ad hoc collaboration on document creation." Overall Google docs is an excellent option for a free collaboration tool that will allow you to operate anywhere. Google is currently improving Google Docs with new features such as being able to upload any file and language translation. Google States that "We're still working to make Google Docs a better place, and we're listening closely to your suggestions".
  • ...5 more comments...
  • Jill Perry on 11 Apr 10
     
    References: Dekeyser, S., & Watson, R. (n.d.). Extending Google Docs to Collaborate on Research Papers. Google. Retrieved April 10, 2010, from http://74.125.155.132/scholar?q=cache:M0i6zuhvc7AJ:scholar.google.com/+google+docs&hl=en&as_sdt=2001 Google Docs. (n.d.). Google. Retrieved April 10, 2010, from http://www.google.com/google-d-s/whatsnew.html Google Docs Tour. (n.d.). Google. Retrieved April 10, 2010, from http://www.google.com/google-d-s/intl/en/tour1.html Murray, A. (2008). Electronic Resource Management 2.0: Using Web 2.0 Technologies As Cost-Effective Alternatives To An Electronic Resource Management System. Journal of Electronic Resources Librarianship, 20(3), 156-168. Retrieved April 9, 2010, from the Routledge Informa Ltd database.
  • debainsleyroberts on 11 Apr 10
     
    GOOGLE DOCS www.docs.google.com Google Docs is a collaborative software tool created by Google that allows users to work together collaboratively by giving them the ability to store, share and edit documents and projects over the internet (Google Docs. 2010). All users require to access Google Docs is a Google Gmail account, a computer, and an internet connection. Once accessible, users are able to commence sharing and collaborating on their project, whether that is a document, presentation, spreadsheet, drawing or form. Projects able to be created from Google Docs or uploaded from the users current files (PC World. 2010). Tasks such as project management is made easy with Google Docs (Brighthub.com. 2008) as project documents can easily be shared with other users via email invitation link with tracking of users additions and deletions to documents is made simple with the Google Docs interface. The email invitation link also allows the document owners and users to control the accessibility of the documents being collaboratively worked on. Google Docs are a valuable resource for both personal and business users due to users ability to access documents and collaborate on these documents with their peers from anywhere throughout the world as long as there is an internet connection. Users do not require any digital storage equipment such a usb drives or CD Roms etc as all Google Docs data is stored online. REFERENCES Google Docs, (2010). "Getting to know Google Docs" . Retrieved 15 April 2010, From http://docs.google.com/support/bin/answer.py?hl=en&answer=49008 PC World (2010). "Work smarter with online collaboration tools". Retrieved 10 April 2010, From http://www.pcworld.com/businesscenter/article/191048/work_smarter_with_online_collaboration_tools.html Brighthub.com (2008) Project Management with Google Docs" Retrieved 9 April 2010 from http://www.brighthub.com/internet/google/articles/17713.aspx
  • Narelle Absolom on 19 Apr 10
     
    Google Docs is a cloud service that allows users to import, export, upload and share documents, drawings, flowcharts, presentations, and spreadsheets. It is useful for both personal and corporate application, given the ability to share and collaborate freely without the need for standalone software or a requirement to carry storage devices [1]. All you need is a Google account (for example, your existing Gmail account) [2]. The service has evolved since its early days of just being for documents and spreadsheets, with some tech experts suggesting Google Docs is well placed to compete with the next version of Microsoft Office [3]. Some of the new features include better search and sharing [3] [4], and a new document editor [5]. Google Docs is great for collaborating online with team members or friends when the need arises to work on a shared file. However, it is important to note that use of cloud computing such as Google Docs does run the risk of losing control of one's information, as well as other security issues [6]. There have also been concerns over whether Google owns all content uploaded, shared and created via its services and applications. The terms and conditions suggest that while the content is yours, Google reserves the right to alter and use it as they see fit (see [7] for further discussion). Despite these possible downsides, Google Docs is proving popular in the corporate arena, with some reports demonstrating an increase in the use of Google Docs over internal networked solutions [8].
  • Narelle Absolom on 19 Apr 10
     
    References [1] Albanesius, C. (2010). Google Docs Adds Cloud Storage For Any File. PCMag.com. Retrieved April 9, 2010, from http://www.pcmag.com/article2/0,2817,2357996,00.asp [2] Jones, S. (2007). Google Docs & Spreadsheets (Beta). PC Authority. Retrieved April 9, 2010, from http://www.pcauthority.com.au/Review/71792,google-docs--spreadsheets-beta.aspx [3] Lytle, M. (2009). Google Docs gear up to take on MS Office 2010. TechRadar.com. Retrieved April 9, 2010, from http://www.techradar.com/news/internet/web/google-docs-gear-up-to-take-on-ms-office-2010-617724 [4] Bangaru, V. (2009). Pardon our Dust. The Official Google Docs Blog. Retrieved April 19, 2010, from http://googledocs.blogspot.com/2009/07/pardon-our-dust.html [5] Belomestnykh, O. (2010). A rebuilt, more real time Google documents. The Official Google Docs Blog. Retrieved April 19, 2010, from http://googledocs.blogspot.com/2010/04/rebuilt-more-real-time-google-documents.html [6] Brodkin, J. (2008). Gartner: Seven cloud-computing security risks. InfoWorld. Retrieved April 19, 2010, from http://www.infoworld.com/d/security-central/gartner-seven-cloud-computing-security-risks-853 [7] Absolom, N. (2009). Google Terms of Service Explained! Retrieved April 19, 2010,
  • Narelle Absolom on 19 Apr 10
     
    [8] Achohido, B. (2009). Microsoft Prepares Office Web Apps, But Popularity of Google Docs Loom. Inside Tech. Retrieved April 19, 2010, from http://insidetech.monster.com/news/articles/6001-microsoft-prepares-office-web-apps-but-popularity-of-google-docs-loom-
  • Christopher Clarke on 23 Apr 10
     
    Commentary on specific collaborator features of Google Docs Google Docs is a great document editor and word processor alternative to Microsoft Word which makes collaboration on a document easy. Before the introduction of Google Docs, you were required to send documents around via email, hover over your colleagues back or ensure that only one of you were editing the document at a time and still require a method to ensure the document is going in the direction desired. Then Google Docs introduced the ability to have more than one person edit a single online document in much the same way as a wiki. You would edit, save, refresh, see and take into account your partners' edits who would then repeat the same process. Recently Google Docs has adopted a feature from another Google product, Wave, something that had been present in the Docs spreadsheet application for a while but absent from Google Docs Document, Presentation and Drawing. Google Docs introduced real time collaborative editing (Rochelle, 2010). Real time collaborative editing allows two or more people to work on a single document simultaneously and instantly see the changes each other is making (Rochelle, 2010). To aid this Google Docs integrates a chat feature (Rochelle, 2010) and comments. Chat allows real time communication outside the document but in the same window maintaining focus. Comments allow commentary on specific parts of a document to be made. Useful when you want to suggest a change but are not entirely sure or you dislike the change your colleague has just made. Unlike chat, the contents of comments stay put between edits, allowing notes be to left for when another person is editing the document.
  • Christopher Clarke on 23 Apr 10
     
    Google Docs also integrates version tracking for documents allowing you to see which changes were made by who and when (Ross, 2009). The ability also exists to revert to previous revisions of a document (Google, 2010) in case you make a mistake or a decision does not pan out. These revisions are created during auto-save and when you specifically save (automatic on exit of a document). Google. (2010). Tools: Revision history. Retrieved April 21, 2010, from Google Docs Help: http://docs.google.com/support/bin/answer.py?hl=en&answer=92199 Gralla, P. (2010, April 22). Google Docs better; ready to take on Office? Retrieved April 22, 2010, from BusinessWeek: http://www.businessweek.com/idg/2010-04-22/google-docs-better-ready-to-take-on-office-.html Rochelle, J. (2010, April 12). A new Google Docs. Retrieved April 20, 2010, from Google Docs Blog: http://googledocs.blogspot.com/2010/04/new-google-docs.html Ross, G. (2009, August 10). Google Docs Review. Retrieved April 20, 2010, from Notebook Review: http://www.notebookreview.com/default.asp?newsID=5281&review=google+docs+review
Jill Perry

Backpack (37 Signals - 10 views

backpackit.com/

online management tool

shared by Jill Perry on 01 Apr 10 - Cached
  • Jill Perry on 01 Apr 10
     
    Backpack by 37 Signals. Backpack is a product created by 37 signals which allows the user to store information, documents, discussion and schedules with your workforce in a secure online environment which is accessible all the time. 37 Signals states that "Over 3 million people use our web-based apps to get things done the simple way." One of the features of Backpack is its interaction with email. When file attachments are sent to Backpack they automatically update on your pages. The backpack pricing plan allows you to start out small and upgrade your package when your business grows. This allows flexibility in the pricing system to suit your business needs at any given time. Backpack can also work with other applications like Google Calendar and a variety of other devices such as iphone apps, third party desktops and widgets. The Backpack accounts are protected with password protection with SSL security that ensures your information is safe at all times. Backpack capabilities are described by Gomez de la Torre as follows "1. Important scheduling information 2. Shared and easily modifiable check list of things to do 3. Personal knowledge and experience of prior dealings with clients 4. Identification of files necessary for the meeting 5. Repository for other tacit knowledge" Backpack creates a powerful user interface which allows workers to be in touch and informed whether they are office based or mobile. Backpack has been reviewed by a number of sources some of which can be perused in the reference section. Richard Cobbett from Pc Plus sums up Backpack as "Backpack allows you to manage all your data across multiple PC's with ease. Backpack is hands-down the most flexible of the online organisation tools, and it just keeps evolving. " Further information can be found about Backpack at http://backpackit.com/
  • Jill Perry on 01 Apr 10
     
    References: Cobbett, R. (2009, March 3). 37signals Backpack review from TechRadar UK's expert reviews of Other software. TechRadar UK | Technology News And Reviews. Retrieved March 31, 2010, from http://www.techradar.com/reviews/pc-mac/software/utilities/other-software/37signals-backpack-34109/review De la Torre, V. G. (2005, December 8). Knowledge Management Systems Research Paper: Knowledge Management Systems and Web 2.0 Tools & Technologies. The University of Texas at Austin School of Information. Retrieved April 1, 2010, from www.ischool.utexas.edu/~i385q/archive/gomez_web2.0.pdf Intranet, Group Calendar, Small Business Organizer: Backpack. (n.d.). Intranet, Group Calendar, Small Business Organizer: Backpack. Retrieved March 31, 2010, from http://backpackit.com/ Kelly, W. (2007, July 1). PC Today Article - 37signals Backpack . PC Today - Your Mobile Computing and Wireless Authority. Retrieved March 31, 2010, from http://www.pctoday.com/Editorial/article.asp?article=articles/2007/t0507/24t07/24t07.asp&guid= Schmidt, A. (2006). PRODUCT PIPELINE.. Net Connect, 131, 18-19. Retrieved April 1, 2010, from the Business Source Premier database.
  • anonymous on 01 Apr 10
     
    Backpack is quite similar to Microsoft's SharePoint Services in that it allows for files to be uploaded and shared in the one place; allows the sharing of information and calendar events (Backpack, 2010a). As Backup is hosted online and offsite, stress can be alleviated in the event of fire or theft. SharePoint on the other hand is stored on internal servers hosted by the business. This may incur an expensive fail safe back-up plan. It seems that Backup is more user friendly than SharePoint and will work well in an online collaboration environment. Both SharePoint and Backup allow for allow for a whole range of third party extras and add-ons (Backpack, 2010b; SharePoint Solutions, 2010). This allows businesses to customise their intranet and use the tools that work for them. 37signals, the company behind Backup, also design other products that help businesses achieve their goals, these include: Highrise, Basecamp and Campfire (37signals, 2010). Although 37signals offers that Backpack has the ability to add-in extras, they do not however take any responsibility in the event that something goes wrong. "Note: These apps and integrations are not endorsed or tested by 37signals. 37signals does not assume responsibility or liability for any issues caused by the use of third party products." (Backpack, 2010b). More importantly, solutions that allow users to read, reflect and collaborate also take more time than a conventional face-to-face meeting/ discussion. "Computer-Mediated Communication not only takes longer than a face-to-face communication, but they produce more ideas and produce greater opportunity for each person to participate." (Bordia, 1997, p99) This can be said for all solutions that offer users time to "think" on events that they have been asked to collaborate on. 37signals (2010). 37signals Retrieved April 1, 2010, from http://37signals.com/ Backpack (2010a). Backpack Retrieved April 1, 2010, from http://backpackit.com/ B
Liz Barrett

Adobe BuzzWord - 6 views

www.adobe.com/buzzword

online-collaboration net308 document-sharing authoring-tool

shared by Liz Barrett on 08 Apr 10 - Cached
  • Liz Barrett on 08 Apr 10
     
    Transform how your team works, be it the educational sector (teachers and students) or the commercial sector (project teams) by using Adobe's Acrobat Buzzword service. Buzzword is a simple yet powerful multi-user document editing service designed to streamline review processes for simultaneous collaborative report writing. Buzzword, may look and behave like a word processor, but it is a web-based server that runs in Flash giving a high-quality graphical and design interface, full document formatting and 'print-perfect' documents in Microsoft Word, Adobe PDF, Rich Text and Open Office [1] and across computing platforms. You can create your document within Buzzword or import an existing one. Eliminate the endless back-and-forward and usually large email responses and attachments and keep control of annotations and versions. Control your document access by making certain people 'co-authors' who can edit and other team members 'reviewers' who can only comment. Each reviewer uses a different colour making it easier to keep tabs on who is annotating and there is a feature that enables you to view who is online and editing a particular document. [1] [2] Enterprise, government and educational sectors have found Buzzword to be an integral part of their collaboration process and claim that since adopting the service, they have 'reduced duplicate input and shortened the time it takes to finalise a document from several days to just hours'. [3] For Acrobat.com subscription pricing, please refer to: https://acrobat.com/pricing.html [1] Adobe Buzzword. Retrieved from URL: http://www.adobe.com/acom/buzzword [2] Miller, M. (2009). 'Comparing Google Docs with Competing Cloud Computing Applications'. Retrieved from URL: http://www.informit.com/articles/article.aspx?p
  • Jill Perry on 09 Apr 10
     
    An outstanding feature of Adobe Buzzword is that it offers a free subscription service for smaller users, through to premium services for larger corporations. For a small business the free subscription would be ideal. As a result Adobe Buzzword can be adapted and used by corporations of any size as well as educational institutes. Some reviews of Adobe Buzzword have been very positive with Michael Klurfield of TECHGEIST saying "Buzzword is easily the best word processing software online right now." He explained that Buzzword does such things as annotations and comments are a lot easier in Buzzword than in Microsoft Word and that the sharing off documents is easy. PC MAG.COM compares uploading of Microsoft Word documents to Buzzword to both Google Docs and Zoho Writer and found that although there were some layout problems it was superior when uploading images. A paper from the 25th Annual Conference on distance Teaching and Learning identified Adobe Buzzword as "we find Adobe's Buzzword to be the best tool for the development of the course" (Staley and Ice, 2009) One of the problems Buzzword overcame for them was the necessity of having to email large documents back and forth and worry about version control. Adobe Buzzword it also incorporates the placement of images into your document and automatically flows the text around them. Its tools allow resizing of images. As with most word processors Buzzword can create bulleted lists and incorporate symbols and numbers. (http://www.adobe.com/acom/buzzword/) Sobti, (2009) states that "Buzzword differs from most other online document editors in that it is built on Adobe Flash, and which this makes the environment that much more rich" Adobe also has extensive help and demonstration sections for a new user for ease of learning.
  • Jill Perry on 15 Apr 10
     
    References: Adobe - Acrobat.com Documents. (n.d.). Adobe. Retrieved April 14, 2010, from http://www.adobe.com/acom/buzzword/ Klurfield, M. (2009, June 16). Adobe Buzzword " Very Cool Online Wordprocessing | Techgeist. Techgeist. Retrieved April 14, 2010, from http://techgeist.net/2009/06/adobe-buzzword-very-cool-online-wordprocessing/ Mendelson, E. (2008, August 4). Adobe Buzzword beta - Compatibility with Microsoft Word - Reviews by PC Magazine. Technology Product Reviews, News, Prices & Downloads | PCMag.com | PC Magazine . Retrieved April 14, 2010, from http://www.pcmag.com/article2/0,2817,2327019,00.asp Sobti, K. (2009, July 24). The ODE Adobe Acrobat Buzzword - Online Best Latest The ODE Adobe Acrobat Buzzword Price Reviews | Features in India. Digit - Thinkdigit Technology Guides | Technology News & Reviews | Free Downloads | Video | Online Tech Support Forums in India. Retrieved April 14, 2010, from http://www.thinkdigit.com/General/The-ODE-Adobe-Acrobat-Buzzword_3231.html Stanley, J., & Ice, P. (2009). Intructional Design Project Managment 2.0: A Model of Development and Practive. 25th Annual Conference on Distance Teaching & Learning, .(2009), .. Retrieved April 10, 2010, from http://www.uwex.edu/disted/conference/Resource_library/proceedings/09_19400.pdf
Christopher Clarke

Adding Social Awareness to Jazz for Reducing Socio-Cultural Distance between Distribute... - 0 views

eit09.unibg.it/99990017.pdf

software-development collaboration article online social culture net308 collaborative-development-environment

shared by Christopher Clarke on 17 Apr 10 - No Cached
  • Christopher Clarke on 17 Apr 10
     
    This article talks about the issue of socio-cultural distance in distributed software development teams and methods to bridge this gap when using a collaborative software development environment. After discussing the various collaborative development environments available to developers, it goes on to talk about integrating FriendFeed micro blog and content aggregation service with IBM's Jazz, a plugin for the Eclipse Integrated Development Environment. By integrating Friendfeed into the collaborative development environment, it is possible to reduce the socio-cultural distance that would otherwise be present if the development was done in a traditional office environment. Examples given included if a developer used LibraryThing to post a review of a book they had read, this would be revealed to the other developers who might be interested in the book which would give them a greater understanding of the developer's interests and become a possible conversation piece. Another example given was where the developers on a team were from different backgrounds such as the difference between American and Indian culture. It was stated that in Indian culture, it would be disrespectful to disagree with a senior developer. It was hoped that through making the development environment more collaborative and social, it would be possible to reduce cultural walls that would make it difficult for the parties to interact in a productive manner. While the article gives examples of the benefits of a more social collaborative development environment, specifically how their FriendFeed plugin for IBM's Jazz could bring these benefits. These do not seem to be based on an actual situation (case study) but rather seem to on how the authors imagine their plugin being used - perhaps based on their own experience in software development. This brings the reliability of the article into question and at the very least, indicates an area for further study.
  • Christopher Clarke on 19 Apr 10
     
    Calefato, F., Gendarmi, D., & Lanubile, F. (2009). Adding Social Awareness to Jazz for Reducing Socio-Cultural Distance between Distributed Development Teams. Retrieved April 17, 2010, from Università degli Studi di Bari: http://eit09.unibg.it/pdfs/99990017.pdf
Vivien Rayner

Project management, collaboration, and task software: Basecamp - 6 views

basecamphq.com

online-collaboration net308 project-management software

shared by Vivien Rayner on 30 Mar 10 - Cached
  • Vivien Rayner on 30 Mar 10
     
    When pulling people together to work on a collaborative project, project management is essential. Basecamp is a popular web based, project management software application. It offers * dashboard (to control projects) * to do lists, * message boards, * file sharing, (files are actually stored on your server) * tracking milestones and * project tracking. Basecamp is used to manage teams and projects allowing you to set milestones, todos, comments, file uploads and messages. You can also organize your business in companies and invite different people for different companies. [1] [2] It works with Internet Explorer 7 or 8, Firefox 3 and higher, Safari 4, and Chrome 4 browsers.[2] Users report finding Basecamp very effective in managing projects, posessing an elegant user interface, and easy to use. [5] [6] 37Signals offer a 30 day free download to try and then you sign up for one of four available plans ranging in price from $24/month for a basic, 15 project, 5GB limit to a $149/month, unlimited projects, 75GB limit. All plans allow an unlimited number of users and you subscribe on a month by month basis with no minimum term. [3] Basecamp works with a variety of iPhone apps, third-party billing/invoicing tools, mock-up review software, time tracking tools, widgets and using Basecamp API you can create your own extras and add-ons. [4]
  • ...1 more comment...
  • Vivien Rayner on 31 Mar 10
     
    [1]37Signals. (2010). Basecamp. Audio, video, and screenshot tour. Retrieved 30 March 2010, from http://basecamphq.com/tour [2]37Signals. (2010). Basecamp. The Better Way To Get Projects Done. Retrieved 30 March 2010, from http://basecamphq.com/ [3]37Signals. (2010). Basecamp.Plans and Pricing. Retrieved 30 March, 2010, from http://basecamphq.com/signup [4] Caplan, e. (2007). Small Is Essential. Time.com. Retrieved from http://www.time.com/time/magazine/article/0,9171,1622565,00.html [5] Mathews, M. (2010,). Basecamp Review: Is Basecamp Right for You? RankReviews.com. Retrieved 30 March ,2010 from http://rankreviews.com/project-management/basecamp-review [6] Viticci, F., & Fink, C. (2010,). Basecamp and Backpack, Quintessential Business Tools - As Seen from Web, Mac and iPhone.MacStories. Retrieved 18 March, 2010 from http://www.macstories.net/reviews/basecamp-and-backpack-overview/
  • Elaine McDonald on 07 Apr 10
     
    Project managers understand the importance of communicating effectively with both their team and clients in order to bring a project in on time and within budget. One solution is to have a central communications centre that is accessible to everyone involved in the project and easy to use. Basecamp project management software offers an easy online solution for tracking and organising all aspects of a project from start to finish. Organising and monitoring all phases of a project online can be easier to accomplish using Basecamp's internal dashboard. The dashboard facility centralises communication by maintaining task lists and a common message board to keep the project running smoothly. Files can be uploaded for sharing and review by other team members and clients can be kept up-to-date on the progress of their project. Within one central location, tasks and resources can be assigned to team members and project milestones can be set and monitored. (Reynolds, 2009) Basecamp offers a 30-day free trial, so potential customers can evaluate their needs and decide whether or not Basecamp is adequate for their online project management tasks. There are a multitude of third party plug-ins of extras and add-on tools built around Basecamp, that allow users to tailor their system to suit their own specific needs and to assist with more advanced functionality and security (basecamphq, 2010) - such as the file backup and archiving for Basecamp products that is available at http://www.centripetalsoftware.com/.
  • Elaine McDonald on 08 Apr 10
     
    References Basecamp extras and integrations via the API. (2010). Project management, collaboration, and task software: Basecamp. Retrieved April 7, 2010, from http://basecamphq.com/extras Online Data Retrievel, Basecamp Backup - Centripetal Software. (2010). Online Data Retrievel, Basecamp Backup - Centripetal Software. Retrieved April 7, 2010, from http://www.centripetalsoftware.com/ Reynolds, D. (2009, December 18). Basecamp Software – A Review of the Online Project Management Software. Find Health, Education, Science & Technology Articles, Reviews, How-To and Tech Tips At Bright Hub - Apply To Be A Writer Today! Retrieved April 7, 2010, from http://www.brighthub.com/office/project-management/articles/1726.aspx
Jacqui Harry

Lighthouse - Issue Tracking - 3 views

lighthouseapp.com

net308 issue-tracker CRM Lighthouse management process project

shared by Jacqui Harry on 10 Apr 10 - Cached
  • Jacqui Harry on 10 Apr 10
     
    This issue tracking software is for used for project development and allows participants to collaborate on a variety of projects, such as tracking fixes waiting for QA or urgent issues, ideally suited to software developers through a customer support application. [1] The simple user interface allows large and small groups to quickly create efficient workflows and automatically organize specific tasks by creating, assigning, tagging and resolving project issues. The insertion of milestones helps to plan features and establish release dates and agreed deadlines and the ability to share documents and images directly to tickets, so anyone within the project team can find them. As a customer relationship management tool, Lighthouse is efficient at managing a company's interactions with its clients and involves using technology to organize, automate, and synchronize business processes, which are essential within sales, marketing, customer service, and technical support by creating time-saving functionality.[2] As a case study Croogo [3] is a free, open source, content management system powered by CakePHP framework, and distributed under the MIT License. And uses lighthouse to create and reply to tickets and review the status of all projects in a simple overview that can be followed along with feeds, creating exceptional user support , as participants can create new Lighthouse tickets directly from Tender [4], Lighthouses specialized customer support service. To reduce the costs of planning and implementing software initiatives and increase the support from user base, enterprises are required to automate processes according to best practices. Using Lighthouse's email integration team members can utilize email to reply to tickets directly from inbox and as it is a web based application, it means that support can access critical information on the move, such as using the iPhone optimized interface, manage tickets through the email system, or subscribe to pro
  • Jacqui Harry on 12 Apr 10
     
    References: [1] Lighthouse http://lighthouseapp.com/ [2] Wikipedia http://en.wikipedia.org/wiki/Customer_relationship_management [3] Croogo PHP http://bakery.cakephp.org/articles/view/introducing-croogo-cms [4] Tender http://tenderapp.com/ [5]Neath, K. (2007) "Lighthouse: The bug tracker you've been looking for" retrieved on 11th April 2010 from: http://warpspire.com/tipsresources/web-publishing/lighthouse-the-bug-tracker-youve-been-looking-for/
  • Jane Power on 16 Apr 10
     
    "Communication, Collaboration, and Bugs: The Social Nature of Issue Tracking in Software Engineering" (Bertram, Voida, Greenberg, & Walker, 2010) This article, written by the Department of Computer Science, University of Calgary, is a qualitative study of a group of software development teams that make use of one or more formal issue tracking systems and examines the social aspects that reside within the software engineering and bug tracking process. They argue that an issue tracker is not just a system for tracking bugs but becomes a focal point for all stakeholders of the program including engineers, users, designers and owners. The collaborative knowledge and shared journey of tracking bugs and designing software is a social process as much as it is a design process and the tracking system should be able to facilitate and archive the exchange of information and ideas. From the study of up to 15 participants spread across 4 North American software teams they were able to articulate various real world practices for examining issue and bug tracking software. The paper enunciates the main features of an issue tracking system and what the main considerations should be when designing or implementing one. References Bertram, D., Voida, A., Greenberg, S., & Walker, R. (2010). Communication, Collaboration, and Bugs: The. Retrieved April 16, 2010, from DSpace: http://dspace.ucalgary.ca/bitstream/1880/47309/3/2009-IssueTracking.Report2009-933-12.pdf
Tracy Maurer

Instant Messaging for Collaboration: A Case Study of a High-Tech Firm - 1 views

jcmc.indiana.edu/...quan-haase.html

net308 online-collaboration SynchronousCollaboration collaboration messaging instant Synchronous Academic-Article tool Social-Translucence-of-Technology STT Instant-Messaging

shared by Tracy Maurer on 12 Apr 10 - Cached
  • Tracy Maurer on 12 Apr 10
     
    This resource represents a case study done within a high-technology software and service company, known as KME, on the effectiveness of instant messaging (IM) as a collaborative tool for information exchange and project collaboration [1]. IM is identified as being effective as a problem-solving tool in the following ways: · Speeding up exchange of information · Posing quick questions · Making clarifications · Arranging and coordinating richer media collaborations · Problem solving through a network of people · Solicit an immediate response. However, the paper also explores the social processes of such a collaborative tool. Connectedness is fostered through IM, but whether it is positive or negative depends on the characteristics of the actors' relationships. These social processes are manifest in the form of power, social relationships and workplace norms. The social translucence of technology (STT) framework is used to examine their collaborative processes. The article focuses on STT's three characteristics and determines the following: 1. Visibility - IM has several key visibility features that allow the users to indicate their availability to communicate and interact. 2. Awareness - This is strongly connected to the social framework of the actors and their connectedness with each other. 3. Accountability -It is dependent on whether a workers status is higher or lower within the organisation. It recognises that IM is a lean media and, when used within the context of few social cues and less complex knowledge issues, it can foster a good sense of community, provide for ad hoc exchanges, and speed up the process of information exchange. However, it also recognises that the social processes involved must be considered in terms of whether this connectedness is perceived as positive or negative, whether it is used to create distance, and a person's hierarchical position within the company.
  • Tracy Maurer on 18 Apr 10
     
    Reference: [1] Quan-Haase, A., Cothrel, J., and Wellman, B. (2005). Instant messaging for collaboration: A case study of a high-tech firm. Journal of Computer-Mediated Communication, 10(4), article 13. Retrieved on 12th April 2010 from http://jcmc.indiana.edu/vol10/issue4/quan-haase.html
Jane Power

Join WebEx online meetings in seconds when you're away from the office-no account required - 4 views

www.webex.com/apple

online-collaboration web-conferencing net-308 iPad

shared by Jane Power on 11 Apr 10 - Cached
  • Jane Power on 11 Apr 10
     
    The Cisco WebEx Meeting Centre [4] provides a secure, scalable and cross platform online meeting environment that allows people to collaborate and brainstorm online. The features of WebEx Meeting Centre allow people to participate in virtual meetings, talk to each other, video conference and conduct presentations in a secure online environment. The introduction of the iPad[2] from Apple Inc [1] provides another opportunity for Cisco to extend the capacity of mobile collaboration to people that are not necessarily sitting behind a desk. WebEx was first available on the iPhone and Cisco were one of the first software providers to release their application on the iPad [3] [5]. The Webex Meeting Centre provided by Cisco for enterprise online meetings has been available for sometime on the iPhone via the iTunes app store. IPad users will be able to participate in online meetings and view shared presentations, applications, view the meeting participant list, see who is talking and talk privately with someone else in the meeting. Cisco is delivering the app free from the iTunes store. References [1] Apple Inc. (2010). Apple Inc. Retrieved April 10, 2010, from Apple: http://www.apple.com/ [2] Apple Inc. (2010). iPad. Retrieved April 10, 2010, from Apple: http://www.apple.com/ipad/ [3] Bradley, T. (2010, April 1). Must-Have iPad Apps for Business Professionals. Retrieved April 10, 2010, from PC World: http://www.pcworld.com/businesscenter/article/193235/musthave_ipad_apps_ [4] Cisco. (n.d.). Cisco Webex. Retrieved April 10, 2010, from Cisco: http://static.webex.com/fileadmin/webex09/files_en_us/pdf/data_sheets/mc_ds.pdf [5]iTunes. (2010). iTunes Store. Retrieved April 10, 2010, from Cisco WebEx Meeting Center: http://itunes.apple.com/au/app/cisco-webex-meeting-center/id298844386?mt=8
  • blue puffle on 11 Apr 10
     
    WebEx video conferencing software operates on multiple platforms such as Windows, Macintosh, Solaris and Linux. WebEx provides users with quality, interactive meetings and provides data, voice and video seamlessly through the MediaTone Network [1]. Free trials allow businesses to evaluate the online collaboration services and with the added support for PC-to-Mac, Mac-to-PC and Mac-to-Mac and iPhone, WebEx proves to be an excellent remote access solution. With a growing Mac customer base, Cisco WebEx aims to provide the same support as what their current PC users receive. Director of product management, Ilan Kasaan said in a 2008 interview: "You can't deny that the Apple Mac is becoming more prevalent in businesses; in fact we have seen Mac usage double in last year…and as with all of our solutions, we are consistently upgrading to meet the demands of our growing user base" [2]. With the introduction of the Apple iPad, the WebEx Meeting Center (downloadable free from the Application Store) provides online collaboration to users by email and calendar invitation. The WebEx app also features a private chat option and audio conferencing and data sharing. Says Debra Chrapaty from Cisco Collaboration Software Group: "When a powerful collaboration solution like Cisco WebEx Meeting Center for the iPad is combined with an intuitive and WiFi enabled user experience, businesses and users both win" [3]. With the offering of the WebEx application free to Apple iPad, Cisco ensures support for their online collaboration software, allowing users to continue interaction via their networked computers and mobile devices [4].
  • blue puffle on 15 Apr 10
     
    References: [1] the Mac Observer (2003). Retrieved April 12, 2010 from http://www.macobserver.com/tmo/article/WebEx_For_OS_X_Now_Shipping/ [2] Cisco (2008). Retrieved April 12, 2010 from http://newsroom.cisco.com/dlls/2008/prod_032608.html [3] CBR Mobility (2010). Retrieved April 12, 2010 from http://mobility.cbronline.com/news/cisco_unveils_webex_app_for_apple_ipad_050410 [4] TECHblips (2010). Retrieved April 12, 2010 from http://techblips.dailyradar.com/article/cisco-brings-webex-to-the-apple-ipad/
Joanne Sinadinovic

Everything2 - 7 views

Everything2 (E2) is an online collaboration of all sorts of writings/articles submitted from people all over the world. "Everything2 is a collection of user-submitted writings about, well, pretty...

online-collaboration

started by Joanne Sinadinovic on 14 Apr 10 no follow-up yet
meryl olait

Ning | Create Social Networks for your interests. - 11 views

www.ning.com

collaboration conference net308OUA opensource education relationship social-networking web-meetings

shared by meryl olait on 02 Apr 10 - Cached
  • Ning is the social platform for the world's interests and passions online. Millions of people every day are coming together across Ning to explore and express their interests, discover new passions, and meet new people around shared pursuits.
  • Get your Ning Network up and running in less than 30 seconds.
  • Turn your passion into a business, or drive grassroots funding for your campaign or cause.
  • meryl olait on 02 Apr 10
     
    Web2 has seen the rise in online social networks like MySpace and Facebook, Ning is different because it allows you to create your own social network to share with a few people or with the world [1]. Project managers, activists, educators or anyone interested in starting-up an online community have the opportunity to create their own free Social Network with Ning [1] [2]. With your own Social Network you can share and discuss projects, form workgroups, collaborate and meet over any cause or topic of interest [1]. Members can ask to join a created Social Network, the administrator and network friends can invite other members to join [3]. Your Social Network can be a public, globally accessible network or it can be a private, select group of approved members only [3]. Ning is a feature-rich Social Network and with the Ning Apps directory, members can add extra functionality to their personal Ning page [4]. Ning network administrators can pick and choose from many features to customise the look and feel of their social network and their members' experience [5]. Your network's members can upload photos to their own photo gallery, they can chat, create conversation topics, upload videos and customise the appearance of their profile page [6]. The searchable Ning Blog [7] has a series of FAQ and help articles to assist new users and network administrators. Your Ning Network can be set up so it appears under your own domain name [8]. Since it commencement in 2005 Ning's co-founders Marc Andreessen (from Netscape fame) & Gina Bianchini have been the brains behind developing the platform for the 20 million visitors who currently use Ning today [9]. see References below
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  • meryl olait on 02 Apr 10
     
    References [1] Ning Inc. (2010). 'Ning | Create and discover Ning Social Networks for your interests and passions'. Retrieved March 30, 2010 from http://www.ning.com/ [2] boyd, d.m. & Ellison N.B. (2007). 'Social Network Sites: Definition, History, and Scholarship.' Journal of Computer-Mediated Communication, 13 (1). Retrieved April 15, 2010 from http://jcmc.indiana.edu/vol13/issue1/boyd.ellison.html [3] Oppenheimer, L. (2010). 'Engaging Your Members in Three Simple Steps'. Ning Blog. Retrieved April 2, 2010 from http://blog.ning.com/2010/04/engaging-your-members-in-three-simple-steps.html [4] Ford, K. (2009). 'Announcing the Ning Appathon Winners'. Ning Blog. Retrieved April 1, 2010 from http://blog.ning.com/2009/11/announcing-the-ning-appathon-winners.html [5] Ning Inc. (2010). 'Choose the right features for your Ning Network'. Ning Help. Retrieved April 2, 2010 from http://help.ning.com/cgi-bin/ning.cfg/php/enduser/std_adp.php?p_sid=ZoiLYvRj&p_faqid=3497 [6] Ning Inc. (2010). 'Customize the theme of your profile page'. Ning Help. Retrieved April 2, 2010 from http://help.ning.com/cgi-bin/ning.cfg/php/enduser/std_adp.php?p_faqid=3413&p_sid=z9hBYmYj References continued below
  • Liz Power on 12 Apr 10
     
    Ning is an online social collaboration tool which brings together networks of people with similar interests and passions [1]. Ning submits information into categories to ensure content is accessible for users. The categories include: sports, causes, education, art, politics, entertainment, networking and music [1]. It is about creating a customized social network and inviting people to join or joining social networks already created with topics of interest. Ning integrates different applications like blogs, wiki, forums, photo galleries and calendars [1]. Ning's main competitor in the online social network space is SocialGo with Facebook and MySpace offering a similar service however not as tailored and unique [2]. As at 12/11/2008 Ning had over 4 million visitors a month [4] after its launch in 2005. In a recent article, McCracken (2009) [2] revealed that Ning has announced it will no longer provide free networks, which means network creators will either have to switch to a paid plan or leave Ning and move elsewhere. It is a brave move and with other competitors offering a similar service for free, it will be interesting to see if creators will remain with Ning or move on. However as Ramirez (2009) [3] points out, according to the 'ownership rights' which is part of the 'Terms of Services', "Ning owns all right, title and interest, including, all intellectual property rights, in and to the Ning Technology". So depending on what Ning is to be used for, it is important to read the terms of service for any online collaboration tool. References [1] Ning: Create and Discover. Retrieved 16 April 2010 from http://www.ning.com/ [2] McCracken, H. (2010). Ning: No More Free Networks. Retrieved 16 April 2010 from http://www.pcworld.com/article/194379/ning_no_more_free_networks.html [3] Ramirez, N. (2009). Ning Review. Retrieved 16 April 2009 from http://www.thecommunityarchitect.com/2009/06/01/ning-review/ [4] Nations, D. (n.d.). What is Ning? Retrie
  • meryl olait on 15 Apr 10
     
    References continued .... [7] Ning Inc. (2010). 'Why You'll ♥ Ning'. Retrieved April 2, 2010 from http://about.ning.com/ [8] Ning Inc. (2010). 'Extend your brand by using your own domain'. Retrieved March 30, 2010 from http://help.ning.com/cgi-bin/ning.cfg/php/enduser/std_adp.php?p_faqid=3640 [9] Parr, B. (2010). 'Ning CEO Gina Bianchini Stepping Down. Mashable - the social media guide'. Retrieved April 2, 2010 from http://mashable.com/2010/03/15/ning-ceo-gina-bianchini-stepping-down/
meryl olait

colaab - web based collaboration and communication in real time or your own time - 15 views

colaab.com

net308OUA collaboration communications web-meetings web-conferencing video-conferencing project-management AsynchronousCollaboration SynchronousCollaboration

shared by meryl olait on 30 Mar 10 - Cached
  • This app is far superior aesthetically. The UI is elegant and clean, with a rich interface thanks to Microsoft Silverlight 2
  • The user experience is intuitive and the collaboration functions make it easy to engage others
  • Review and collaborate on designs, resulting in a better end product with less effort.
  • ...1 more annotation...
  • education Upload and comment on resources then share them with students and respond in real time.
  • meryl olait on 30 Mar 10
     
    Colaab is an online collaborative workspace where Health Practitioners, Recruitment Agencies, Event Managers, Retailers, Study Groups, Artists, Designers, Writers and Publishers can share, annotate and respond to images, videos, documents, audio and a wide variety of other files in real time [1]. Colaab has version tracking and audit-trail feedback allowing users to monitor creations, responses, edits and annotations immediately, without having to press the refresh button [1]. What makes Colaab distinctive from other online collaborative frameworks is the "DeepZoom" feature which allows users to instantly load a 50 mb file and then zoom right into one pixel of that file without any degradation of the image view [1]. Colaab has been tested on many of the popular web browsers and requires the web-browser plug-in; Microsoft Silverlight for its functionality [2]. Users can opt for the free 30 day trial and/or a tiered package that is priced to suit varying needs [1]. Secure (SSL) is available on the Ultimate 25GB package [3]. The Colaab dashboard has an intuitive, easy-to-use design and the tour is a great way to see the many features that this online collaborative tool has to offer [4]. Compared to similar products, Colaab is very highly regarded by reviewers [5]. For people interested in the background of Colaab, their development team have left a trail of information of what functionality that they wanted to create in their fast, lightweight, real-time "killer web app" [6]. see References below
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  • meryl olait on 30 Mar 10
     
    References [1] Storm Ideas Ltd. (2009a). 'Colaab - web based collaboration and communication in real time or your own time'. Retrieved March 29, 2010 from http://colaab.com/Home.mvc/About [2] Storm Ideas Ltd. (2009b). 'Colaab - web based collaboration and communication in real time or your own time'. Retrieved March 29, 2010 from http://colaab.com/Home.mvc/FAQ [3] Van Grove, J. (2009). 'Colaab Offers a Real-Time Alternative to Basecamp for Project Collaboration'. Mashable: The Social Media Guide. Retrieved March 30, 2010 from http://mashable.com/2009/01/14/colaab/ [4] Storm Ideas Ltd. (2009c). 'Colaab - web based collaboration and communication in real time or your own time'. Retrieved March 29, 2010 from http://colaab.com/Home.mvc/Tour [5] Poole, P. (2009). 'An Elegant Option for Collaborative Content Review'. Web Worker Daily. Retrieved March 30, 2010 from http://webworkerdaily.com/2009/01/13/an-elegant-option-for-collaborative-content-review/ [6] Storm Ideas (2009). '11 Ways How colaab Got Real'. Retrieved March 30, 2010 from http://blog.stormideas.com/archive/2009/01/19/11-ways-how-colaab-got-real.aspx
  • Duane Fogarty on 09 Apr 10
     
    Colaab provides users with a safe and secure environment to exchange ideas. Colaab is browser based, so no-downloading, and this makes the software very attractive. Along with DeepZoom, another strength Colaab has is the ability to create three "different levels of Workspace access (Organiser, Participant, Viewer) make controlling user permissions and privileges very easy indeed" [1]. Colaab suggests that the product is particularly useful for design projects that involve professions such as web designers, writers, architects, etc., that require communication and collaboration. This statement can be validated in a recent article concerning the art, media and design department of the University College of Falmouth. "Colaab is allowing us to enhance and develop these skills for a still more diverse cohort collaborating professionally across a range of disciplines within art, media, design and performance - be they on campus, in work or at home" [2].
  • Duane Fogarty on 09 Apr 10
     
    How does Colaab compare to other online collaboration tools? ProofHQ and ConceptShare are two alternatives, but what sets Colaab ahead? ProofHQ [3] offers clients a collaborative suite suitable for design projects and is also browser-based. "You upload a design, graphic or object you want feedback on. Next you set who can participate in providing feedback" [4]. ConceptShare [5] is another "application for sharing creative work, like photos and layouts. It's targeted at a niche of users (designers and their clients), but it could bring Web-enabled collaboration to a large number of people" [6]. So how does Colaab stand? Poole, a contributor of Web Worker Daily, suggests that "compared to the others... that serve a similar purpose, this app is far superior aesthetically. The UI is elegant and clean, with a rich interface thanks to Microsoft Silverlight 2" [7]. Whatever collaboration platform a company chooses, Colaab will definitely stand out in the designer's selection. References/Notes [1] Colaab.com features, http://colaab.com/Home.mvc/About [accessed April 9, 2010]. [2] Storm Ideas Blog, University College Falmouth to collaborate using Colaab, http://blog.stormideas.com/archive/2010/02/01/university-college-falmouth-to-collaborate-using-colaab.aspx [accessed April 9, 2010]. [3] ProofHQ, http://www.proofhq.com/ [accessed April 9, 2010]. [4] Stern, A., (2008). ProofHQ Offers Online Group Editing in a Blog or Browser, Center Networks, Article: August 26, 2008, http://www.centernetworks.com/proofhq-group-design-editing [accessed April 9, 2010]. [5] ConceptShare, http://www.conceptshare.com/ [accessed April 9, 2010]. [6] Needleman, R., (2007). Top 5 under the radar companies, CNet News, http://news.cnet.com/8301-17939_109-9701266-2.html?tag=mncol [accessed April 9, 2010]. [7] Poole, P., (2009). An Elegant Option for Collaborative Content Review, Web Worker Daily, http://webworkerdaily.com/2009/01/13/an-elegant-option-for-collaborative-cont
Narelle Absolom

HyperOffice - 2 views

www.hyperoffice.com/

net308 online-collaboration

shared by Narelle Absolom on 10 Apr 10 - Cached
  • Narelle Absolom on 10 Apr 10
     
    HyperOffice is an online collaboration suite that is designed for the small to medium sized business. The catchphrase is "collaboration made simple" and one of the advantages of HyperOffice is that it is entirely web based, meaning that no major IT infrastructure or expertise is needed to utilise it in your business [1]. Features of the Collaboration Suite include business email service (web based), online calendar, task manager, online document management, online contact management, custom online portal, intranet/extranet publishing, plus a range of supporting tools such as online database management, polls, discussion boards and a project management tool [2]. The service is mobile device supported and can also synchronise with Outlook, to leverage existing communication applications. It is both Windows and Mac compatible. HyperOffice staff have 10 years experience providing online collaboration [3] and a wide range of clients are presented for reference, which builds credibility in the product [4]. It has also been met with favourable criticism by a number of reviewers [5] [6] [7]. A free 30 day trial if available, after which pricing depends on extended product features and the number of users e.g. Collaboration Suite for 100 users is $6239.90 per year and includes 12.5GB online document storage hosting [8]. This is an affordable solution for small and medium sized businesses that do not have the expertise or budget to implement larger enterprise communications and collaboration tools.
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  • Narelle Absolom on 11 Apr 10
     
    References [1] HyperOffice. (2010). Boost Productivity with Total Collaboration! Retrieved April 11, 2010, from http://www.hyperoffice.com/collaboration-suite/ [2] HyperOffice. (2010). Homepage. Retrieved April 11, 2010, from http://www.hyperoffice.com/index.php [3] HyperOffice. (2010). Press Coverage. Retrieved April 11, 2010, from http://www.hyperoffice.com/in-the-news/ [4] HyperOffice. (2010). Clients. Retrieved April 11, 2010, from http://www.hyperoffice.com/clients/ [5] Mendelson, E. (2006). HyperOffice. PCMag.com. Retrieved April 11, 2010, from http://www.pcmag.com/article2/0,2817,1954116,00.asp [6] Needleman, R. (2006). HyperOffice takes on Outlook and Exchange. Cnet news. Retrieved April 11, 2010, from http://news.cnet.com/8301-17939_109-9664455-2.html [7] Online Document Management. (2008). HyperOffice Review. Retrieved April 11, 2010, from http://www.onlinedocumentsharingreviews.com/blog/10-hyperoffice-review [8] HyperOffice, (2010). Pricing. Retrieved April 11, 2010, from http://www.hyperoffice.com/pricing/
  • Liz Barrett on 13 Apr 10
     
    HyperOffice, launched in 1998 and powered by Ajax and other Web 2.0 technologies, [1] is an award-winning, cloud-computing software-as-a-service (SaaS) [2] offering a suite of online collaboration and communication tools specifically targeted at the small-to-medium enterprise (SME). Users collaborate online through dedicated virtual workspaces to share documents, contacts, calendars and projects from any computer or mobile phone both in and out of the office. [3] One of the key differentiators of HyperOffice is its exceptional ability to create a branded or customised portal in your existing website that allows clients to be directly linked through a log-in to those specific areas of your business that they deal with. This is a seamless process and the branding is independent of any reference to HyperOffice. No specialist expertise is required as you can use the HyperOffice Publisher or HTML editor to achieve a professional result. [4] HyperOffice has recently released its Beta HyperSynch feature enabling "iPhone, Droid, Blackberry, mobile phones and other wireless devices to connect, to update and synchronise Outlook email, contacts, calendars, projects tasks and corporate networks via over-the-air updates" [5] As a further enhancement to the product, HyperOffice embedded a 'Skype-Me' icon next to their contact list, in the Shared Contact Manager, and as a result allowed HyperOffice users to contact each other directly using the Skype service and avoid the cost of traditional phone charges. This has seen HyperOffice's sales increase dramatically on a global basis by leveraging off the free and low-cost options of the Skype communications and collaboration application. [6] HyperOffice has also expanded its operations and product distribution into Europe, the Middle East and Africa (EMEA) which will result in enhanced opportunities for collaboration with small-to-medium-enterprise (SME) businesses in these areas further underpinning Hy
  • Liz Barrett on 18 Apr 10
     
    References: [1] 'HyperOffice expands global marketing channels for cloud-computing collaboration suite; VNC to distribute new edition of software-with-services business tools to EMEA resellers, partners, customers'. Retrieved from URL: http://it.tmcnet.com/news/2010/04/06/4711839.htm [2] Hamilton, D. (2010). 'Cloud collaboration suite HyperOffice Expands Global Marketing Channels in EMEA". Web Host Industry Review. Retrieved from URL: http://www.thewhir.com/web-hosting-news/040610_Cloud_Collaboration_Suite_HyperOffice_Expands_Global_Marketing_Channels_in_EMEA [3] HyperOffice. Retrieved from URL: http://clients.hyperoffice.com/ [4] HyperOffice. Retrieved from URL: http://www.hyperoffice.com/portal-customization/ [5] HyperOffice; HyperSynch Connects iPhone, Droid, Blackberry, Windows Mobile Phone Users to Email, Contacts, Calendars, Projects, Data, Tasks and Corporate Networks. (2010, March). Computer Weekly News,302. Retrieved from ProQuest Computing. (Document ID: 1984904381). [6] HyperOffice; HyperOffice Wins Skype for Business Competition. (2009, September). Computer Weekly News,175. Retrieved from ProQuest Computing. (Document ID: 1855792061) [7] HyperOffice. Retrieved from URL: http://clients.hyperoffice.com/training-and-support
  • Christopher Clarke on 23 Apr 10
     
    HyperOffice is a software as service company offering hosted intranet solutions. The services offers various business oriented tools allowing information, and communication throughout an organisation. Employees can use the service to collaborate on projects and there are many customisation options (HyperOffice, 2010). HyperOffice has many features. These include the desktop which reports on things that may be of interest. It is essentially a dashboard. User-specific features include a calendar (personal and organisation wide). Documents manager, contacts, tasks, bookmarks, notes and reminders. HyperOffice also has features for groups within a company that may be used by teams or setup for specific projects. The document manager in particular has inbuilt version control where all copies of a file are saved as edited versions of the file is uploaded and this allows changes that go in the wrong direction to be rolled back to prior versions. Many of the same features available for personal use are available for groups along with the addition of forums, and voting. Specific to collaboration, HyperOffice can facilitate online meetings and collaborative management of databases. The database feature in particular is very similar to Microsoft Access in functionality in that it allows not only for tables and user permissions but also customs input methods in the way of forms and custom views to show data in the manner which suites it most (HyperOffice, 2010).
  • Christopher Clarke on 23 Apr 10
     
    HyperOffice Review. (2008, July 2). Retrieved April 20, 2010, from Online Document Management: Review Online Document Collaboration & Document Sharing: http://www.onlinedocumentsharingreviews.com/blog/10-hyperoffice-review HyperOffice. (2010). Boost Team Productivity Total Productivity. Retrieved April 20, 2010, from HyperOffice: http://www.hyperoffice.com/collaboration-suite/
Narelle Absolom

Diigo - 3 views

www.diigo.com

net308 social-bookmarking research

shared by Narelle Absolom on 10 Apr 10 - Cached
  • Narelle Absolom on 10 Apr 10
     
    Diigo is a social bookmarking tool that has practical research applications, for both personal and enterprise purposes. Diigo is a self-described "collaborative research platform" [1] and has been lauded as an effective research tool by a number of sources [2] [3]. Diigo allows users to bookmark and annotate links, adding tags and private commentary much like many other social bookmarking tools (e.g. Delicious). However, Diigo extends this functionality with a browser add-on that includes a highlighting tool and the ability to attach one's annotations in the form of a "sticky note" [4]. Provided the user is logged in at the time, any subsequent return to annotated pages in the future results in the presentation of those annotations. In this respect, Diigo could be a valuable knowledge management and research tool for corporate needs. Given the functionality to create and manage groups, Diigo is applicable to an enterprise that undertakes regular research and sharing of collated information [2]. Diigo has also been suggested as a useful academic collaboration tool, particularly for group work [5]. Keep up to date with Diigo developments on the Diigo blog at http://blog.diigo.com/
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  • Narelle Absolom on 11 Apr 10
     
    References [1] Diigo. (2010). About Diigo. Retrieved April 10, 2010, from http://www.diigo.com/about [2] Berkman, R. (2007). Social Bookmarking For Enterprise Knowledge Management. Intelligent Agent. Retrieved April 10, 2010, from http://www.ia-blog.com/2007/03/15/social-bookmarking-for-enterprise-knowledge-management/ [3] CNET staff. (2006). Get Smart: Top 10 research tools. Cnet reviews. Retrieved April 10, 2010, from http://reviews.cnet.com/4520-9239_7-6654999-1.html [4] Diigo. (2010). Diigo Toolbar. Retrieved April 10, 2010, from http://www.diigo.com/tools [5] Kittle, P., & Hicks, T. (2009). Transforming the Group Paper with Collaborative Online Writing. Pedagogy, 9(3), pp525-538. Retrieved April 10, 2010, from http://muse.jhu.edu.dbgw.lis.curtin.edu.au/journals/pedagogy/v009/9.3.kittle.html
  • Liz Barrett on 14 Apr 10
     
    While traditional methods for information gathering are still popular (i.e. physical libraries and cataloguing), today's preferred method of research however, has moved to the web with business and professional practices integrating social tagging as part of their independent information sharing and distribution [3] and is especially popular among the younger generation whose "basic assumptions about information today have changed" as they expect everything to be on the web. [1] According to Wikipedia, social book-marking (also known as 'social tagging') "is a method for Internet users to store, organise, search and manage bookmarks of web pages on the internet with the help of metadata" [2] and can be tagged "according to their own terms or definitions". [1] As this information is stored in the bookmarking cloud, it can be searched for and retrieved from any computer with access to the Internet or through a Diigo iPhone application (where you can download web pages for offline browsing). [4] For this reason, Diigo helps in overcoming the isolation felt caused by the distance barrier and breaks down communications barriers and engages interaction between management and remote project teams as well as between off-campus students and their tutors [1] and turns research into a social collaborative activity. Create personal networks consisting of people who share the same information categories through the 'MyNetwork' feature. This feature helps foster discussions around the content you are researching or are interested in. Build a knowledge-management, knowledge-sharing group or community online and enhance team collaboration with Diigo. Receive email alerts of new posts, hold threaded discussions and comment both on or off the article of interest. [4] Diigo is a free online collaboration tool and supports all major browsers such as FireFox, Internet Explorer7, Google Chrome, Opera and Safari there is no installation of softwa
  • Liz Barrett on 14 Apr 10
     
    References: [1] Redden, C. (2010). 'Social Bookmarking in Academic Libraries: Trends and Applications'. The Journal of Academic Librarianship. ScienceDirect. DOI: 10.1016/j.acalib.2010.03.004. Retrieved from URL - http://www.sciencedirect.com/science/article/B6W50-4YR8B2D-2/2/6f8737ad459312295b39c7b1a8c40b43 [2] Social Bookmarking. Wikipedia. Accessed from URL: http://en.wikipedia.org/wiki/Social_bookmarking [3] Abbas, J. et al. (2007). 'Who is tagging information?'. Proceedings of the American Society for Information Science and Technology. Vol. 44, No. 1, pp 1-4. Wiley Interscience. DOI: 10.1002/meet.1450440120. Retrieved from URL: US: http://dx.doi.org/10.1002/meet.1450440120 [4] Diigo. Accessed April 14, 2010 from URL: www.diigo.com
blue puffle

Collaboration Software and Online Project Management for Businesses - 6 views

www.centraldesktop.com

net308 online collaboration tool

shared by blue puffle on 31 Mar 10 - Cached
  • blue puffle on 10 Apr 10
     
    Central Desktop is a SaaS (Software-as-a-Service) social technology tool that allows global online collaboration between multiple users within organisations. The flexibility of Software-as-a-Service or SaaS for short, is that it allows organisations to rent the use of developed software, without the costs involved in maintaining licensing and continual upgrading to the latest product [5]. Central Desktop offers low cost, scalable SaaS solutions, advanced enterprise security, support, secure online meetings, centralised IT and staff resources and Salesforce.com integration. In 2009, Central Desktop announced Zoho Projects as online spreadsheet partner [2]. Central Desktop offers a range of plans to cater for different industries, with a 30-free trial option. Plans are available as the Workgroup edition, the Enterprise edition and the Community edition. Central Desktop offers risk free, Upgrade Anytime and Cancel Anytime options and no cancellation fees. The upgraded 2.0 version announced in February of 2010, offers wizards, templates with drop-down menus and an online file viewer that is compatible with Microsoft Office, Adobe PDF and Photoshop, JPEG and TIF [3]. YouTube [4] offers an overview of the database features available through Central Desktop. According to Central Desktop it "is a Web-based collaboration software solution that allows users to securely organize, share and communicate from a single online location. With no software or hardware to install, organizations using Central Desktop can increase revenue, maximize productivity and improve project management. Central Desktop offers a full suite of collaboration tools, including wikis, document sharing, Web conferencing, task management and shared calendars. Central Desktop also features a fully integrated micro-blogging tool that allows users to post their status and syndicate their updates out to other social networks like Twitter and Facebook" [1].
  • blue puffle on 11 Apr 10
     
    Customers of Central Desktop include the Humane Society of the U.S., CBS, the U.S. Department of Health and Human Services, Avid Technology, Omniture, InterContinental Hotel Group and the University of Wisconsin-Madison [1]. Central Desktop has received a range of awards and recognition from industry peers since it's founding in 2005. The latest awards received are the 2010 Hot Technology Companies and the 2010 Hot 90 Award - Southern California [1]. References: [1] CentralDesktop (2010). Retrieved April 09, 2010 from http://www.centraldesktop.com/about-press [2] CrunchBase (2010). Retrieved April 09, 2010 from http://www.crunchbase.com/company/central-desktop [3] PcWorld (2010). Retrieved April 09, 2010 from http://www.pcworld.com/businesscenter/article/189948/central_desktops_20_upgrade_focuses_on_user_interface.html [4] CentralDesktop overview (2007). Retrieved April 10, 2010 from http://www.youtube.com/watch?v=MG_ajNsJvqU&feature=related [5] What is SaaS (n.d.). Retrieved April 09, 2010 from http://www.whatissaas.net/
  • Joanne Sinadinovic on 15 Apr 10
     
    With 275,000+ customers……"Central Desktop is a heavy-hitter in the online collaboration arena. It's used by companies such as Sony, Adobe, J.D. Power and Associates and Greenpeace…" [1] Benefits of central desktop are: * Does not require you to download any software. It is 100% web based. * Data can be exported from CentralDesktop ®. * Three types of workspace options for teams, the company at large, and external customers. * Avoids the need of using multiple passwords, usernames, and products to share information and collaborate with teams. * 5 different levels of security and protection. * Strong support from customer base that is over 200,000 strong and received a number of awards touting the software. " [2] "Central desktop offers real-time collaboration for your team members. With the web meetings and audio conferencing features you can also collaborate with customers or partners by voice, sharing screens or remote presentation. Central Desktop also integrates with Skype (with voice supported), Yahoo, MSN Messenger, AIM, ICQ and Jabber, centralizing all your communication".[1] "Their next moves include upgrading mobile device support, and providing an enhanced API, as well as increasing the ability to customize for verticals. Recent research has indicated that collaboration will be one of the major growth uses of mobile devices so this is timely. Central Desktop also plans to set up a marketplace where customers can share templates. [3] References: [1] The Mobility Guy http://www.themobilityguy.com/2009/06/27/mini-review-online-collaboration-with-central-desktop/ [accessed April 14, 2010]. [2] Business Services Insider, http://www.businessservicesinsider.com/Web-Conference-Calling-Services/Central-Desktop-Review.html [accessed April 14, 2010]. [3] Appopedia, http://www.theappgap.com/reviews?product=Central+Desktop [accessed April 14, 2010].
Elaine McDonald

Web conferencing solution Adobe Acrobat Connect Pro - 2 views

tryit.adobe.com/...webconference

web-conferencing videoconferencing software online-meetings

shared by Elaine McDonald on 22 Mar 10 - Cached
  • Elaine McDonald on 22 Mar 10
     
    Slogan: Travel is a luxury, communication is not. Adobe Acrobat Connect Pro is a web conferencing solution. The full capabilities of Adobe's Acrobat Connect Pro software allows hosting of instant, collaborative meetings with hundreds of participants using only a web browser and Adobe Flash Player. (Adobe, 2009) Some of the features are: * Secure sharing of desktops, documents and presentations. * Control over access to online meetings. * Instant communicate and collaborate. * Online meeting rooms. * Video and audio * Screen-sharing * Text and chat (Adobe, 2009) Clemson University (USA) chose Adobe's Acrobat Connect Pro to accommodate the needs of graduate students who couldn't always attend their classes in person. The university decided on Adobe Acrobat Connect Pro, partly because it was easy to scale as and needs and resources allowed or dictated. (Dawson, 2009) Adobe's Acrobat Connect Pro conferencing solution encompasses a comprehensive set of tools that have satisfied a variety of needs for both on and off campus students and tutors. IT support staff, teachers and students frequently use the system for troubleshooting and learning support. The use of video conferencing has significantly reduced travel expenses for the faculty. (Dawson, 2009) Designed to protect meeting spaces from security threats, one of Connect Pro's greatest assets is the end-to-end encryption provided by password strength optimisers that require user authentication both for presenters and attendees alike. Hosts and presenters can control all levels of attendee access, from media files to voice privileges. In addition, Adobe Connect Pro provides features to enable the keeping of full logs of meetings and the functionality to audit logs for potentially malicious use or data corruption. (TopTenReviews, 2010) References below - in comment
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  • anonymous on 30 Mar 10
     
    Not all businesses are looking for an all-in-one product that cost more than a 2 day old kidney on the black-market. Adobe is certainly a worldwide name, giving it the upper hand in the multimedia and creativity software market (Toptenreviews.com, n.d). Communication in a business is an important aspect; and video conferencing is not bound by physical boarders, meaning several people from around the world can participate as if they are sitting within the same room. With Adobe Flash installed on 98% of internet-connected computers, Adobe has taken advantage of this and has built a collaboration tool that integrates straight into the web browser (Toptenreviews.com, n.d); something that Radvision's SCOPIA Desktop does not do. With all online video conferences, great dependency weighs heavily on the internet connection; Acrobat Connect Pro is bandwidth friendly and is not a hog (Toptenreviews.com, n.d). However, this product would work effortlessly for a web conferencing environment. In 2009, the U.S Marine Corps selected Adobe's product Acrobat Connect Pro to communicate enabling Marines to communicate more effortlessly and securely across locations worldwide (Adobe, 2009). "Some of the world's most secure organizations in financial services, life sciences, and government - including the U.S. Department of Defense - have turned to Acrobat Connect Pro as a real-time collaboration solution. It not only meets the government's highest security standards, but also enables increased efficiency and communication across networks." (Adobe, 2009) - Rob Tarkoff (senior vice president, Adobe's Business Productivity Business Unit) References Adobe (2010). Adobe Acrobat Connect Pro Retrieved March 30, 2010, from http://www.adobe.com/products/acrobatconnectpro/ Adobe (2009). U.S. Marine Corps Selects Adobe Acrobat Connect Pro for Mission-Critical Communications Retrieved March 30, 2010, from http://www.adobe.com/aboutadobe/pressroom/pressreleases/20
  • Elaine McDonald on 11 Apr 10
     
    References - Adobe - Acrobat Connect Pro free trial. (2009). Adobe. Retrieved March 22, 2010, from http://www.adobe.com/products/acrobatconnectpro/trial/ Adobe Acrobat Connect Pro 2010 - TopTenREVIEWS. (2010). Web Conferencing Review 2010 - TopTenREVIEWS. Retrieved March 22, 2010, from http://web-conferencing-services.toptenreviews.com/adobe-connect-pro-review.html Dawson, C. (2009). Education IT mobile edition. Education IT mobile edition. Retrieved March 22, 2010, from http://education.zdnet.com/?p=2730
  • Tracy Maurer on 14 Apr 10
     
    Adobe Acrobat Connect Pro If your students/employees have a web browser and Adobe Flash Player then Adobe Acrobat Connect Pro is an e-learning tool that may have value in their education, training and conferencing needs [1]. Adobe Acrobat Connect Pro has three main streams of use and several key features: 1. Web Conferencing a. Delivery through any web browser that doesn't require extra software downloads. b. Worldwide connection of distributed teams c. Synchronous viewing by all participants. d. Custom URL for consistency. e. Works with multiple audio platforms f. Facility to record meetings g. Customisable interface 2. eLearning a. Content creation can be customised to suit the situation - virtual or self-paced courses. b. Synchronous viewing by all participants c. Customisable templates that can be adapted for reuse. d. Tracking of students progress e. Surveying and polling of students f. Facility to incorporate third-party systems within the existing e-learning tool 3. Web Seminars a. Branding of interface b. Extends your arm of contacts and participants c. Cut costs while increasing your point of contact. d. Manage registrations e. Qualify attendees and send out email notifications. Adobe Acrobat Connect Pro is built on the foundation of Flash technology, which is compatible with up to 98% of Internet connected computers. Add to this its ability to function on an extremely low bandwidth, and its user authentication strengths, this makes it an effective, safe and highly accessible application [2]. While Oliver Rist, of Pcmag.com, rates the overall application highly, he does warn that its depth of features can lead to a need for a large learning curve when starting out [3]. Rist also lists the applications main strengths as being within the meeting, or conferencing, component because of its slick and clever interface, which can be customised all while working within the web browser.
  • Tracy Maurer on 14 Apr 10
     
    [1] Adobe (2010) Adobe Acrobat Connect Pro. Retrieved on 14th April 2010 from http://www.adobe.com/ap/products/acrobatconnectpro/elearning/ [2] TopTen Revies (2010) Adobe Acrobat Connect Pro. Retrieved on 14th April 2010 from http://web-conferencing-services.toptenreviews.com/adobe-connect-pro-review.html [3] Rist, Oliver (2008) Adobe Acrobat Connect Professional. Retrieved on 14th April 2010 from http://www.pcmag.com/article2/0,2817,2279709,00.asp
Liz Barrett

SCOPIA Desktop Video Conferencing | RADVISION - 4 views

www.radvision.com/...default.htm

online-collaboration web-conferencing Scopia net308

shared by Liz Barrett on 30 Mar 10 - Cached
  • Liz Barrett on 30 Mar 10
     
    A low-cost standards-based online video collaboration client, the Radvision Scopia Desktop, provides a 'real-time', seamless, High Definition, audio-video conferencing and data collaboration solution. [2] [4] Radivision's core technology includes multipoint control units (enabling more than 2 sites), gateways (enabling connection of legacy ISDN videoconferencing systems) and gatekeepers (used to manage video calling on the network) and supports both Windows and Mac platforms. This technology provides the ability to integrate with third-party desktop and room-based conferencing systems meeting the demands of high-performance videoconferencing systems with the standard PC and Internet connection. [1] Participants seamlessly connect with other employees, tele-workers, suppliers or clients (using their existing webcam and headset eliminating the need to invest in additional software/hardware) simply by downloading the application for free by clicking on a link contained in a meeting invitation. Conferences are easily scheduled through Microsoft Outlook or Lotus Notes and the application is both Microsoft and Mac compatible. Meetings can include connections to any standards-based telephone, videoconferencing or telepresence system as well as 3G mobile device allowing for simultaneous audio, video, data and chat. [1] The Scopia Desktop collaboration tool offers: [1] * High Definition viewing of participants as well as content * clear high-quality audio with no delay or distortion * high-quality image maintained even though regardless of internet connection speed * the ability for both in-house/external participants to connect through a built-in firewall traversal feature * meeting mediation * digital recording of the audio, video and data for web streaming The Scopia solution has been adopted by commercial, government and academic sectors looking for a robust, easy-to-use and cost-effective solution to their conferencing collaboration n
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  • Liz Barrett on 30 Mar 10
     
    References: [1] 'Scopia Desktop' [video file]. Retrieved from URL: http://www.radvision.com/Resources/Enterprise/Demos-Tutorials/scopia_desktop.htm [2] 'Depository Trust & Clearing Corporation (DTCC) deploy Radvision Video Conferencing Solution Enhancing Productivity and Collaboration'. Case Study. Retrieved from URL: http://www.radvision.com/NR/rdonlyres/73B73A0C-B398-4D53-8805-BBD28C79C8E6/0/DTCC_Case_Study_MKTDI24110901.pdf [3] 'University of Houston-Downtown Expands is Video Horizons' Case Study. Retrieved from URL: http://www.radvision.com/NR/rdonlyres/B4135872-55DA-4903-B4C7-5816B3977936/0/UHDcasestudy2007.pdf
  • blue puffle on 12 Apr 10
     
    SCOPIA's high definition, video conferencing and collaboration facilities enable multiple users to connect in virtual meeting rooms simultaneously, with optimised capacity for up to 48 HD video participants, 72 SD participants and 96 audio participants. Features include data collaboration and presentation sharing, with encryption protocols for secure conferencing, password protection with multiple user access levels (administrator, operator and user), multi-lingual support and meeting scheduling via Microsoft Outlook or Lotus Notes [4]. With minimal setup time required and easy plug and play, SCOPIA offers service providers and business enterprise virtual communication solutions that are reliable and cost-effective. SCOPIA offers highly scalable configurations from 4 slots to 18 slots, with unmatched flexibility across a range of HD and SD rooms systems, desktops and 3G mobile video [3]. The Israeli video network infrastructure provider Radvision, announced at the beginning of 2010 full integration between its SCOPIA conferencing platform and IBM Lotus Sametime 8.5. According to Roberto Giamagli, Radvision's General Manager for networking business, "SCOPIA delivers to Sametime the functionality and connectivity to existing video conferencing deployments that many administrators consider mandatory" [2]. TelBitConsulting.com demonstrates this highly efficient video conferencing facility via YouTube, utilising the data transferring, text chat and audio features in a virtual meeting between various users [1].
  • blue puffle on 16 Apr 10
     
    References: [1] YouTube review by TelBitConsulting.com (2008). Retrieved April 12, 2010 from http://www.youtube.com/watch?v=Li7nCZ0Q6qw [2] iStockAnalyst (2010). Retrieved April 12, 2010 from http://www.istockanalyst.com/article/viewiStockNews/articleid/3794865 [3] Rapid (2005). Retrieved April 12, 2010 from http://www.rapid.co.uk/scopia_conferencing_platforms.html [4] Sony (n.d.). Retrieved April 15, 2010 from http://pro.sony-asia.com/product/scopia+72b
Liz Barrett

WebEx Online Classroom - 3 views

www.webex.com.au/...online-classroom.html

online-collaboration web-conferencing net308

shared by Liz Barrett on 30 Mar 10 - Cached
  • Liz Barrett on 30 Mar 10
     
    WebEx Online Classroom is the perfect tool for providing live just-in-time online instructor-led training or self-paced training to employees, partners and clients where participants can access either service from their web browser at any time from any place. WebEx Online Classroom allows for easy e-learning/e-training content creation and delivery and with the added e-commerce feature one could turn their in-house training service into a profit-earning centre. [1] Instructors are able to set up remote 'labs' for participants to practice on during any stage of the program, create polls or quizzes, receive instant feedback or track participation and attendance along the way. They are also able to record and archive. [1] WebEx Online Classroom allows for presentation sharing, streaming media or live video, interact in 'real-time' with the participants as well as passing control from user-to-user and share applications simultaneously. [1] Real-time demonstrations provide strategic advantages with respect to: [2] [3] * Rolling out new products faster * Accelerating customer usage of your products * Training new reps and partners * Bringing employees up to speed on new applications * Providing and/or improving remote support to your IT department and client base * Re-train or re-skill personnel who have been injured and/or returning to the workforce [4] The WebEx application has now been made available, free of charge, to Apple iPhone and iPad users. This means that the aforementioned training applications can be delivered to students who are on the move. It also delivers the traditional benefits of WebEx, i.e. virtual meetings and subsequent collaboration, sharing and annotation as well as individual or group chat sessions. [5]
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  • Liz Barrett on 30 Mar 10
     
    References: [1] 'Online Classroom: Deliver high-touch e-Learning'. Retrieved from URL: http://www.webex.com.au/smb/online-classroom.html [2] 'Delivery high-touch eLearning programs while cutting costs'. Retrieved from URL: http://www2.webex.com/companyinfo/overview/elearning.html [3] Bardwell, M. (2006). 'Canon USA Inc accelerates time-to-market with WebEx'. Retrieved from URL: http://www.webex.com/pdf/casestudy_canon.pdf [4] Telecomworldwire (2008). 'Walter Reed EEOO selects WebEx Online Classroom application to train injured soldiers'. Retrieved from URL: http://findarticles.com/p/articles/mi_m0ECZ/is_2008_April_15/ai_n25157509/ [5] 'Cisco WebEx Meeting Center on the iPad'. Retrieved from URL: http://webex.com/apple/
  • Vivien Rayner on 31 Mar 10
     
    Although predominantly marketed as a web based training tool for small-medium businesses, Webex offers a stable platform for collaboration in the educational sector. Steve Mackenzie is Distance Learning Development Team Leader in the Faculty of Health and Life Sciences at De Montfort University. He compares the usability and effectiveness of three web conferencing tools; Wimba, Webex and WiZiQ. He uses them as live online learning tools and his practical experience makes him well qualified to compare them. Mackenzie believes that technology should be invisible. He compares things like logging in, audio quality, whiteboard tools, feedback tools, the general environment look and feel, recording of sessions and of course support, he places more importance on the user interface and how much the tool maximises interaction. [1] Mackenzie's verdict is that Webex is the pick of the bunch providing a stable, least problematic web conferencing environment. He regards it as the easiest to log into and by far has the most appealing look and feel for participants and is easy to work with for teachers. [1] This is supported by other software review sites. [2] [3] One of WebEx's features has been its development of applications for iPhone. Users can view and join meetings and conferences from their phone, making collaboration possible away from their Internet-connected computers. [3]
  • Vivien Rayner on 14 Apr 10
     
    References: [1] Mackenzie, S. (2009). The Three Dubya's - Wimba, Webex and WiZiQ. Learnadoodledastic Retrieved 31 March 2010, from http://learnadoodledastic.blogspot.com/2009/09/dubyadubya-dubya-wimba-webex-and-wiziq.html [2] GiveMeaReview. (2010). Webex Review. Givemeareview.com Retrieved 14 April, 2010, from http://www.givemeareview.com/online-meeting/webex.html [3] TopTenREVIEWS. (2010). Web Conferencing Review: Webex. Retrieved 14 April, 2010, from http://web-conferencing-services.toptenreviews.com/webex--review.html
Duane Fogarty

10 tips for Online Collaboration by EMC - 7 views

www.emc.com/?fromGlobalSiteSelect

online-collaboration tool software management top10 tips EMC net308OUA

shared by Duane Fogarty on 06 Apr 10 - Cached
  • Duane Fogarty on 06 Apr 10
     
    "Your information is one of your most strategic assets. You can count on EMC to keep innovating ways to store, protect, optimize, and leverage information, all with the aim of contributing to your ongoing success." (Joe Tucci, Chairman, President and CEO of EMC) EMC insignia is a company that provides IT solutions, support and training to a worldwide audience. Amongst the commercial side of EMC, they also provide valuable advice on many topics that can be discussed and used to enhance small and medium business (SMB) growth. The document in focus concerns EMC's top 10 tips for online collaboration for SMB's. These 10 tips may help SMB's in selecting what kind of collaboration software is best suited to the company. The document is in PDF format and located at http://www.retrospect.com/assets/Top10_WebCollab_en.pdf . A brief interpretation of the PDF is below, for the full article refer to the link immediately above. EMC's Top 10 Tips in Brief 1. Workspaces should be simple and easy to setup and manage. Workplace setup should be a quick process with limited IT involvement. 2. Avoid collaboration software that creates multiple points within workspaces. Locating a document should not be confusing or misleading. 3. Select the software that provides tools to deliver and work on assignments in real time. "Managers must be able to assign owners, create tasks, set milestones, establish deadlines, and track the progress of tasks" [1]. 4. Avoid collaboration software that requires workspaces to have custom coding or IT development. Instead, allow for software that provides an easy design.
  • Duane Fogarty on 06 Apr 10
     
    5. Go for collaboration software that gives managers constant visibility across several projects. 6. Choose software that provides a secure way to manage external teams- including partners or suppliers. 7. Ensure the collaboration software has web-based workspaces so that geographic location and time zones do not become an issue. 8. The software must be secure and protection settings easily managed. 9. Keep in mind what level of internal workspace security is required - should permissions be at folder level or file level? Make sure the collaboration software suits the internal security levels of the business. 10. Collaborative software should be cost effective, consider company growth and tolerate a mixture of operating systems, various browser types and email clients. The strength of EMC's tips is that they can be applied to many web-based collaboration products on the market and are clearly suited towards SMB's. However, this implies that the list may not be extensive enough to relate to large firms. Overall, EMC's tips offer a starting point for what to look for when selecting collaboration software for businesses. References/Notes [1] EMC. Top Ten Tips for Web-based Collaboration in SMBs, http://www.retrospect.com/assets/Top10_WebCollab_en.pdf [accessed April 6, 2010].
Elaine McDonald

Yammer - real time communication - 6 views

www.yammer.com

collaboration software SynchronousCollaboration

shared by Elaine McDonald on 06 Apr 10 - Cached
  • Elaine McDonald on 06 Apr 10
     
    Yammer is the leading real-time communication platform for companies, groups and organisations. It is changing the way that people communicate at work, and making project teams more connected and productive. Yammer is essentially a micro-blogging service like Twitter but it focuses on the enterprise. (Hatton, 2009) A feed is created in one central location as employees answer the question "What are you working on?" - enabling co-workers to debate ideas, post news, ask questions, and share information and links. (Datapaedia, 2010) Yammer makes it easy to securely collaborate with internal and external groups. People within an organisation can use Yammer to collaborate on projects and Yammer Communities can be used to form secure project specific Yammer networks to collaborate with customers and external partners, separate and private from the company's Yammer network. (Yammer, 2010) Each member of an organisation can have a Yammer profile including information such as photo, title, contact info, background and area of expertise. (Ives, 2009) Yammer can be used to ask a question, share news, ideas, and documents within the private network. Unlike email, "following" specific people and joining groups an individual can choose whose messages to receive thereby creating a custom feed. Messages, profiles and tags can all be archived and they are searchable, so new members can get up to speed quickly by tapping into the power of the organisation's collective database of past ideas and solutions. (Yammer, 2010) Yammer integrates with emails, Twitter, Google Talk, Jabber, Google Reader, Firefox. There are apps for Desktop, iPhone, iPod touch, SmartPhone, BlackBerry and SMS integration and several third party applications are available. It also offers a suite of corporate class security features to suit company requirements. All data sent to and from the Yammer website uses Secure Socket Layer (SSL) and all backup data and data in transit is encrypted to maximise prote
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  • Elaine McDonald on 08 Apr 10
     
    References Hatton, J. (2009, February 23). Review: Yammer for iPhone Review | Business Center | iPhone Central | Macworld. Apple, Mac, iPhone, iPad, and iPod Reviews, Help, Tips, and News | Macworld. Retrieved April 8, 2010, from http://www.macworld.com/article/138932/2009/02/yammer.html Ives, B. (2010, August 31). Implementing Enterprise Micro-messaging with Yammer at Oce. Portals and KM. Retrieved April 7, 2010, from http://billives.typepad.com/portals_and_km/2009/08/implementing-enterprise-micromessaging-with-yammer-at-océ.html Yammer. (2010). About. Retrieved April 7, 2010, from https://www.yammer.com/about/applications Dataopedia. (2010). Dataopedia.com - yammer.com - All you need to know about yammer.com Retrieved April 8, 2010, from http://dataopedia.com/yammer-com
  • Duane Fogarty on 09 Apr 10
     
    "Yammer takes the familiar Twitter messaging system and applies it to internal corporate communications" [1]. Essentially, it is microblogging whereby users can contribute, ask questions and communicate about current projects. Yammer is free to start up and businesses, if they choose, can pay for network administration rights later. Yammer has strong positives as clean and simple collaboration software. Yammer has a presence in Australia with companies like Deloitte offering up their success stories online [2]. Yet, isn't Yammer just another name for Twitter? All over the web, people are comparing Yammer to Twitter. Maybe the weakness in the web-based software is that users are looking for something that is a mix of the two. Corporate and personal - maybe something to consider - a 'Yatter' collaboration tool in the future! David Sacks, the CEO of Yammer, suggests that extras like the Yammer community and security features [3] sets Yammer ahead of Twitter as a microblogging tool. To see Sacks discuss his product on YouTube go to - http://www.youtube.com/watch?v=wpBYo9bw2os.
  • Duane Fogarty on 09 Apr 10
     
    Present.ly [5] is a similar product to Yammer. Needleman suggests that Present.ly is a better tool for corporate companies; "the biggest wins in Present.ly are at the platform level. Unlike Yammer, you can get Present.ly either as a hosted service, or, if you want, you can install in your business, behind your corporate firewall. And Present.ly supports the Twitter API, so tools that work with Twitter, like Twhirl, should be easily modifiable to work with Present.ly" [4]. Could Present.ly be a 'Yatter' solution? However, where Yammer is free, Present.ly is only free for up to five users and then small costs apply depending on the package selected [4]. Whether a firm uses Yammer, Twitter or Present.ly, it is clear microblogging has entered businesses as a fast, solid and dependable collaboration tool. References/Notes [1] Site Rapture Statistics, http://www.siterapture.com/sitemain.asp?SiteID=2330 [accessed April 9, 2010]. [2] Deloitte Case Study, https://www.yammer.com/about/case_studies [accessed April 9, 2010]. [3] Sacks, David., (2008). http://www.youtube.com/watch?v=wpBYo9bw2os [accessed April 9, 2010] [4] Needleman, Rafe (2008). Business microblog tool Present.ly is smarter than Yammer, CNet News, published September 17, http://news.cnet.com/8301-17939_109-10045150-2.html [accessed April 9, 2010]. [5] Present.ly URL, http://presentlyapp.com/ [accessed April 9, 2010].
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