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Tracy Maurer

Web SMS Service, Mobile Phone Marketing & Advertising, Bulk SMS Australia - 1 views

burstsms.com

net308 online-collaboration Instant-Messaging social-networking AsynchronousCollaboration sms

shared by Tracy Maurer on 11 Apr 10 - Cached
  • Tracy Maurer on 11 Apr 10
     
    Burst SMS is a pay as you use web based instant messaging service that is marketed as a 'private label SMS marketing tool' for responsible mobile marketing and advertising [1]. The service can be accessed remotely from any external online source and offers instant messaging facility in both single and multiple SMS sending modes, to just about anywhere in the world [2]. It is a system that can be rebranded to fit any companies profile and is touted as being wholly SPAM compliant with a built in industry compliant opt-out system [3]. The system has the following features: · Web based SMS delivery to one or many recipients · Cheap SMS rates - within Australia 8.8 cents per SMS. Elsewhere in the world 7.2 - 15.8 cents per SMS. · Marketing application - offers up to 250 SMS messages per minute, within 10 seconds. Includes an opt-out code. · Delivers reports · SMS reseller offering, with a white label web SMS system · Provides quick and easy communication within a business - facilitates team communication. · Unlimited number of contacts · Use of a keyboard to send messages rather than a predictive text pad. · Personalise text messaging to multiple contacts by using the [firstname] variable [4]. · Sits as a bookmark in your toolbar - no login required · Multiple personalising features - schedule reminders, favourites list, use personal mobile number identifier to elicit a response. · Sends out updates, alerts, reminders, promotional messages, confirmations etc. · Sends pictures, video's and audio. The value of using such a system for collaborative purposes is found in its ability to contact, and send personalised messages to, multiple people at one time in order to relay updates, new ideas, and changes in schedules simply and effectively, which saves time, money and concern [5].
  • Tracy Maurer on 13 Apr 10
     
    References for BurstSMS: [1] CrunchBase (2008) Burst sms. Retrieved on 13th April 2010 from http://www.crunchbase.com/company/burst-sms [2] BurstSMS (2010) Web SMS Service. Retrieved on 11th April 2010 from http://burstsms.com/home [3] MobileMarketing Magazine (2010) Burst SMS Offers Opt-out Advice. Retrieved on 13th April 2010 from http://www.mobilemarketingmagazine.co.uk/2010/01/burst-sms-offers-optout-advice.html [4] BurstSMS blog (2010) 10 ways the Burst Web SMS Bookmarklet can make your text messaging life easier. Retrieved on 13th April 2010 from http://blog.burstsms.com/10-ways-the-burstsms-bookmarklet-can-make-you [5] MattE (2010) How a school kept parents happy using SMS. Retrieved on 13th April 2010 from http://www.plusone.com.au/diary/2010/03/17/how-a-school-kept-parents-happy-using-sms/
Jill Perry

Skype for Business - 6 views

www.skype.com/...solutions

collaboration net308 online-collaboration management web-conferencing

shared by Jill Perry on 12 Apr 10 - Cached
  • Jill Perry on 12 Apr 10
     
    Skype was founded in 2003 and is now a well known worldwide application on the internet. Skype has voice and video calling, IM and SMS systems and operates on a wide variety of mobile systems and differing operating systems. Skype uses a Voice over Internet Protocol (VoIP) system. Skype Business concentrates on allowing businesses to operate effectively by means of effective and fast communication whilst saving money on communication. Skype offers a Business Control Panel which they state that "You can allocate and manage your employees' Skype Credit balances centrally, plus keep track of their, and your company's, expenditure with built-in reporting tools." Skype offers a business version of the Skype Application which main features are "Main features * Free Skype-to-Skype calls. * Free video calls. * Free instant messaging. * Call phones and mobiles, send SMS. * Voicemail. * Forward calls to a phone when you're offline. * Screen sharing * Send contacts " Myhill et al sums up Skype by stating "Calls between Skype users are free and with a standard broadband internet connection, it is a simple matter to run other Web 2.0 applications (e.g. Google Documents) and Skype at the same time - so that collaborators can talk to each other in real time and even work on the same documents simultaneously. Skype has well-over 300,000 million accounts worldwide and is a very popular facility. In the context of the VRE, Skype offers additional, global communications benefits which take the researcher well beyond other, less-intrusive means such as e-mail or wikis." Brkan states that "Collaborating or doing business with different parts of the world is far easier when you can speak to people in realtime, without worrying about the phone bill." For online collaboration such as conferences Skype is a cheap and accessible alternative to other options.
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  • debainsleyroberts on 12 Apr 10
     
    SKYPE FOR BUSINESS www.skype.com Current voice and video internet communication technologies are available and accessible for most internet users with the only requirement for use being a computer, web camera and internet access. At present the Skype product is currently one of the most popular communications technologies and tools in use via the internet. Skype promotes synchronised and asynchronised communication giving both the personal or business user the ability to communicate via instant messaging, SMS, voice or video calling, offering a number of packages from free to use, to customised business packages [1]. Skype gives business users the ability to connect with hard-to-reach geographically diverse audiences [2] throughout Australia and internationally, thus being invaluable when targeting a specific market or group for online collaboration. Using Skype to connect and collaborate minimizes the expense of sending staff to conduct meetings at locations [2], therefore saving money. When using Skype to collaborate and communicate, participants are able to partake in the comfort and convenience of their own environment and is an attractive tool for to users with a disability or specific needs. Skype can be a valuable resource for online collaboration offering both personal and business users the opportunity and convenience to reach audiences without the expense of meeting face-to-face. REFERENCES: [1] Skype (2010). "Skype for Business". Retrieved 12 April 2010 from, http://www.skype.com/intl/en-gb/business/ [2] Grover, R & Vriens, M. (2007). The Handbook of Marketing Research, Sage.
  • Jill Perry on 12 Apr 10
     
    References Brkan, B. (2090, September 22). 5 Ways Skype Helps Your Business | FreelanceSwitch. FreelanceSwitch | Freelance job listings, freelancers directory, resources and thousands of articles.. Retrieved April 11, 2010, from http://freelanceswitch.com/working/5-ways-skype-helps-your-business/ Myhill, M., Shoebridge, M., & Snook, L. (2009). Virtual research environments - a Web 2.0 cookbook?. Library Hi Tech, 27(2), 228-238. Retrieved October 10, 2010, from the Emerald Group Publishing Limited database. Skype for Business - solutions. (n.d.). Skype " Make free calls and great value calls on the internet. Retrieved April 11, 2010, from http://www.skype.com/intl/en/business/solutions/
  • anonymous on 19 Apr 10
     
    As has been examined, Skype is a very useful tool for business in relation to both collaboration and the reduction of communication costs . InnerPass further extends Skype's reach in the area of collaboration. [1] Virtual meeting rooms and screen sharing are the main added areas of functionality, with the service offering a free plan for person use. The need for increased meeting rooms and increased data transfer storage attract business rates from $4.95 to $14.95 a month. As Mashable state "InnerPass is most useful for small or medium sized businesses that have a lot of travelling, presenting, or telecommuting built in" [2] References: 1. https://www.innerpass.com/ 2. InnerPass turns Skype into a Virtual Business Collaboration Tool retrieved 18th April 2010 from http://mashable.com/2009/04/07/innerpass/
Narelle Absolom

HyperOffice - 2 views

www.hyperoffice.com/

net308 online-collaboration

shared by Narelle Absolom on 10 Apr 10 - Cached
  • Narelle Absolom on 10 Apr 10
     
    HyperOffice is an online collaboration suite that is designed for the small to medium sized business. The catchphrase is "collaboration made simple" and one of the advantages of HyperOffice is that it is entirely web based, meaning that no major IT infrastructure or expertise is needed to utilise it in your business [1]. Features of the Collaboration Suite include business email service (web based), online calendar, task manager, online document management, online contact management, custom online portal, intranet/extranet publishing, plus a range of supporting tools such as online database management, polls, discussion boards and a project management tool [2]. The service is mobile device supported and can also synchronise with Outlook, to leverage existing communication applications. It is both Windows and Mac compatible. HyperOffice staff have 10 years experience providing online collaboration [3] and a wide range of clients are presented for reference, which builds credibility in the product [4]. It has also been met with favourable criticism by a number of reviewers [5] [6] [7]. A free 30 day trial if available, after which pricing depends on extended product features and the number of users e.g. Collaboration Suite for 100 users is $6239.90 per year and includes 12.5GB online document storage hosting [8]. This is an affordable solution for small and medium sized businesses that do not have the expertise or budget to implement larger enterprise communications and collaboration tools.
  • ...3 more comments...
  • Narelle Absolom on 11 Apr 10
     
    References [1] HyperOffice. (2010). Boost Productivity with Total Collaboration! Retrieved April 11, 2010, from http://www.hyperoffice.com/collaboration-suite/ [2] HyperOffice. (2010). Homepage. Retrieved April 11, 2010, from http://www.hyperoffice.com/index.php [3] HyperOffice. (2010). Press Coverage. Retrieved April 11, 2010, from http://www.hyperoffice.com/in-the-news/ [4] HyperOffice. (2010). Clients. Retrieved April 11, 2010, from http://www.hyperoffice.com/clients/ [5] Mendelson, E. (2006). HyperOffice. PCMag.com. Retrieved April 11, 2010, from http://www.pcmag.com/article2/0,2817,1954116,00.asp [6] Needleman, R. (2006). HyperOffice takes on Outlook and Exchange. Cnet news. Retrieved April 11, 2010, from http://news.cnet.com/8301-17939_109-9664455-2.html [7] Online Document Management. (2008). HyperOffice Review. Retrieved April 11, 2010, from http://www.onlinedocumentsharingreviews.com/blog/10-hyperoffice-review [8] HyperOffice, (2010). Pricing. Retrieved April 11, 2010, from http://www.hyperoffice.com/pricing/
  • Liz Barrett on 13 Apr 10
     
    HyperOffice, launched in 1998 and powered by Ajax and other Web 2.0 technologies, [1] is an award-winning, cloud-computing software-as-a-service (SaaS) [2] offering a suite of online collaboration and communication tools specifically targeted at the small-to-medium enterprise (SME). Users collaborate online through dedicated virtual workspaces to share documents, contacts, calendars and projects from any computer or mobile phone both in and out of the office. [3] One of the key differentiators of HyperOffice is its exceptional ability to create a branded or customised portal in your existing website that allows clients to be directly linked through a log-in to those specific areas of your business that they deal with. This is a seamless process and the branding is independent of any reference to HyperOffice. No specialist expertise is required as you can use the HyperOffice Publisher or HTML editor to achieve a professional result. [4] HyperOffice has recently released its Beta HyperSynch feature enabling "iPhone, Droid, Blackberry, mobile phones and other wireless devices to connect, to update and synchronise Outlook email, contacts, calendars, projects tasks and corporate networks via over-the-air updates" [5] As a further enhancement to the product, HyperOffice embedded a 'Skype-Me' icon next to their contact list, in the Shared Contact Manager, and as a result allowed HyperOffice users to contact each other directly using the Skype service and avoid the cost of traditional phone charges. This has seen HyperOffice's sales increase dramatically on a global basis by leveraging off the free and low-cost options of the Skype communications and collaboration application. [6] HyperOffice has also expanded its operations and product distribution into Europe, the Middle East and Africa (EMEA) which will result in enhanced opportunities for collaboration with small-to-medium-enterprise (SME) businesses in these areas further underpinning Hy
  • Liz Barrett on 18 Apr 10
     
    References: [1] 'HyperOffice expands global marketing channels for cloud-computing collaboration suite; VNC to distribute new edition of software-with-services business tools to EMEA resellers, partners, customers'. Retrieved from URL: http://it.tmcnet.com/news/2010/04/06/4711839.htm [2] Hamilton, D. (2010). 'Cloud collaboration suite HyperOffice Expands Global Marketing Channels in EMEA". Web Host Industry Review. Retrieved from URL: http://www.thewhir.com/web-hosting-news/040610_Cloud_Collaboration_Suite_HyperOffice_Expands_Global_Marketing_Channels_in_EMEA [3] HyperOffice. Retrieved from URL: http://clients.hyperoffice.com/ [4] HyperOffice. Retrieved from URL: http://www.hyperoffice.com/portal-customization/ [5] HyperOffice; HyperSynch Connects iPhone, Droid, Blackberry, Windows Mobile Phone Users to Email, Contacts, Calendars, Projects, Data, Tasks and Corporate Networks. (2010, March). Computer Weekly News,302. Retrieved from ProQuest Computing. (Document ID: 1984904381). [6] HyperOffice; HyperOffice Wins Skype for Business Competition. (2009, September). Computer Weekly News,175. Retrieved from ProQuest Computing. (Document ID: 1855792061) [7] HyperOffice. Retrieved from URL: http://clients.hyperoffice.com/training-and-support
  • Christopher Clarke on 23 Apr 10
     
    HyperOffice is a software as service company offering hosted intranet solutions. The services offers various business oriented tools allowing information, and communication throughout an organisation. Employees can use the service to collaborate on projects and there are many customisation options (HyperOffice, 2010). HyperOffice has many features. These include the desktop which reports on things that may be of interest. It is essentially a dashboard. User-specific features include a calendar (personal and organisation wide). Documents manager, contacts, tasks, bookmarks, notes and reminders. HyperOffice also has features for groups within a company that may be used by teams or setup for specific projects. The document manager in particular has inbuilt version control where all copies of a file are saved as edited versions of the file is uploaded and this allows changes that go in the wrong direction to be rolled back to prior versions. Many of the same features available for personal use are available for groups along with the addition of forums, and voting. Specific to collaboration, HyperOffice can facilitate online meetings and collaborative management of databases. The database feature in particular is very similar to Microsoft Access in functionality in that it allows not only for tables and user permissions but also customs input methods in the way of forms and custom views to show data in the manner which suites it most (HyperOffice, 2010).
  • Christopher Clarke on 23 Apr 10
     
    HyperOffice Review. (2008, July 2). Retrieved April 20, 2010, from Online Document Management: Review Online Document Collaboration & Document Sharing: http://www.onlinedocumentsharingreviews.com/blog/10-hyperoffice-review HyperOffice. (2010). Boost Team Productivity Total Productivity. Retrieved April 20, 2010, from HyperOffice: http://www.hyperoffice.com/collaboration-suite/
Narelle Absolom

Microsoft Office Communicator - 7 views

office.microsoft.com/...default.aspx

net308 instant-messaging communications

shared by Narelle Absolom on 10 Apr 10 - Cached
  • Narelle Absolom on 10 Apr 10
     
    Microsoft Office Communicator (OC) is the replacement for Microsoft's previous instant messaging client, Windows Messenger. OC has been expanded to incorporate a larger range of communication capabilities than its predecessor. OC is a unified communications tool that integrates instant messaging and chat with voice and video, and enables sharing of desktops for collaborative work. It also integrates with Microsoft Office programs [1]. The software can be extended into the enterprise environment by linking in with Microsoft Office Communications Server (OCS) and many mobile devices support instant messaging functionality through OC, for example, the popular Blackberry devices [2]. To get the most out of OC, IP phones should be utilised along with web cams; there are a range of IP phones to choose from [3]. OC has received praise over their VoIP services [4] and have conducted a large amount of research and development into their proprietary IP phone [5]. A disadvantage of any VoIP service is the absolute dependence on network availability - without LAN service, the IP phones do not work. OC runs in real time and does not require a virtual private network (VPN), allowing you access through internet-enabled devices or PCs [6]. This constitutes a significant cost saving, particularly if your company conducts business via long distance teleconferencing or videoconferencing services. Essentially, OC is a method of "streamlining" all communication needs into one integrated application [6]. This can prove useful for team collaboration and online meetings particularly for members who are geographically separate. Other business benefits include the Presence feature and a comprehensive audit history. Presence allows you to quickly see if someone is out of the office, on a call, or otherwise busy. This feature works off Outlook calendars and IP phone status and is similar to the statuses of Windows Messenger denoting "away", "busy" etc and has the
  • Narelle Absolom on 10 Apr 10
     
    added benefit of integrating directly with Outlook (e.g. if you create a new email message, there will be a presence indicator next to the recipients' name(s))[7]. For auditing purposes, all communication history is recorded in the form of audit logs of calls and IM sessions. This is important for appropriate recordkeeping of business records. References [1] Microsoft. (2010). Microsoft Office Communicator 2007 R2 Product Overview. Retrieved April 10, 2010, from http://office.microsoft.com/en-au/communicator/HA102037151033.aspx [2] Blackberry. (2010). BlackBerry Instant Messaging for Microsoft Office Live Communications Server 2005. Retrieved April 10, 2010, from http://na.blackberry.com/eng/services/server/exchange/office_communicator.jsp [3] Microsoft. (2010). Phones and Devices Optimized for Microsoft Office Communicator. Retrieved April 10, 2010, from http://technet.microsoft.com/en-us/office/ocs/bb970310.aspx [4] Poe, R. (2007). Microsoft's Office Communicator Blows Away IP Phones. VoIP-News. Retrieved April 10, 2010, from http://www.voip-news.com/feature/microsoft-voip-high-grade-030807/ [5] Microsoft. (2010). Device Highlight: Polycom® CX300. Office Communicator Team Blog. Retrieved April 10, 2010, from http://communicatorteam.com/archive/2010/03/03/978.aspx [6] Microsoft. (2010). Microsoft Office Communicator 2007 Datasheet. Retrieved April 10, 2010, from http://www.microsoft.com/downloads/details.aspx?FamilyID=6306ae9c-6ede-4908-800f-256a75bebc75&displaylang=en [7] Howorth, R. (2007). Office Communicator 2007. ZDNet.co.uk. Retrieved April 10, 2010, from http://www.zdnet.co.uk/reviews/communication-and-collaboration/2007/10/16/office-communicator-2007-39290042/
Narelle Absolom

Diigo - 3 views

www.diigo.com

net308 social-bookmarking research

shared by Narelle Absolom on 10 Apr 10 - Cached
  • Narelle Absolom on 10 Apr 10
     
    Diigo is a social bookmarking tool that has practical research applications, for both personal and enterprise purposes. Diigo is a self-described "collaborative research platform" [1] and has been lauded as an effective research tool by a number of sources [2] [3]. Diigo allows users to bookmark and annotate links, adding tags and private commentary much like many other social bookmarking tools (e.g. Delicious). However, Diigo extends this functionality with a browser add-on that includes a highlighting tool and the ability to attach one's annotations in the form of a "sticky note" [4]. Provided the user is logged in at the time, any subsequent return to annotated pages in the future results in the presentation of those annotations. In this respect, Diigo could be a valuable knowledge management and research tool for corporate needs. Given the functionality to create and manage groups, Diigo is applicable to an enterprise that undertakes regular research and sharing of collated information [2]. Diigo has also been suggested as a useful academic collaboration tool, particularly for group work [5]. Keep up to date with Diigo developments on the Diigo blog at http://blog.diigo.com/
  • ...1 more comment...
  • Narelle Absolom on 11 Apr 10
     
    References [1] Diigo. (2010). About Diigo. Retrieved April 10, 2010, from http://www.diigo.com/about [2] Berkman, R. (2007). Social Bookmarking For Enterprise Knowledge Management. Intelligent Agent. Retrieved April 10, 2010, from http://www.ia-blog.com/2007/03/15/social-bookmarking-for-enterprise-knowledge-management/ [3] CNET staff. (2006). Get Smart: Top 10 research tools. Cnet reviews. Retrieved April 10, 2010, from http://reviews.cnet.com/4520-9239_7-6654999-1.html [4] Diigo. (2010). Diigo Toolbar. Retrieved April 10, 2010, from http://www.diigo.com/tools [5] Kittle, P., & Hicks, T. (2009). Transforming the Group Paper with Collaborative Online Writing. Pedagogy, 9(3), pp525-538. Retrieved April 10, 2010, from http://muse.jhu.edu.dbgw.lis.curtin.edu.au/journals/pedagogy/v009/9.3.kittle.html
  • Liz Barrett on 14 Apr 10
     
    While traditional methods for information gathering are still popular (i.e. physical libraries and cataloguing), today's preferred method of research however, has moved to the web with business and professional practices integrating social tagging as part of their independent information sharing and distribution [3] and is especially popular among the younger generation whose "basic assumptions about information today have changed" as they expect everything to be on the web. [1] According to Wikipedia, social book-marking (also known as 'social tagging') "is a method for Internet users to store, organise, search and manage bookmarks of web pages on the internet with the help of metadata" [2] and can be tagged "according to their own terms or definitions". [1] As this information is stored in the bookmarking cloud, it can be searched for and retrieved from any computer with access to the Internet or through a Diigo iPhone application (where you can download web pages for offline browsing). [4] For this reason, Diigo helps in overcoming the isolation felt caused by the distance barrier and breaks down communications barriers and engages interaction between management and remote project teams as well as between off-campus students and their tutors [1] and turns research into a social collaborative activity. Create personal networks consisting of people who share the same information categories through the 'MyNetwork' feature. This feature helps foster discussions around the content you are researching or are interested in. Build a knowledge-management, knowledge-sharing group or community online and enhance team collaboration with Diigo. Receive email alerts of new posts, hold threaded discussions and comment both on or off the article of interest. [4] Diigo is a free online collaboration tool and supports all major browsers such as FireFox, Internet Explorer7, Google Chrome, Opera and Safari there is no installation of softwa
  • Liz Barrett on 14 Apr 10
     
    References: [1] Redden, C. (2010). 'Social Bookmarking in Academic Libraries: Trends and Applications'. The Journal of Academic Librarianship. ScienceDirect. DOI: 10.1016/j.acalib.2010.03.004. Retrieved from URL - http://www.sciencedirect.com/science/article/B6W50-4YR8B2D-2/2/6f8737ad459312295b39c7b1a8c40b43 [2] Social Bookmarking. Wikipedia. Accessed from URL: http://en.wikipedia.org/wiki/Social_bookmarking [3] Abbas, J. et al. (2007). 'Who is tagging information?'. Proceedings of the American Society for Information Science and Technology. Vol. 44, No. 1, pp 1-4. Wiley Interscience. DOI: 10.1002/meet.1450440120. Retrieved from URL: US: http://dx.doi.org/10.1002/meet.1450440120 [4] Diigo. Accessed April 14, 2010 from URL: www.diigo.com
Liz Barrett

Adobe BuzzWord - 6 views

www.adobe.com/buzzword

online-collaboration net308 document-sharing authoring-tool

shared by Liz Barrett on 08 Apr 10 - Cached
  • Liz Barrett on 08 Apr 10
     
    Transform how your team works, be it the educational sector (teachers and students) or the commercial sector (project teams) by using Adobe's Acrobat Buzzword service. Buzzword is a simple yet powerful multi-user document editing service designed to streamline review processes for simultaneous collaborative report writing. Buzzword, may look and behave like a word processor, but it is a web-based server that runs in Flash giving a high-quality graphical and design interface, full document formatting and 'print-perfect' documents in Microsoft Word, Adobe PDF, Rich Text and Open Office [1] and across computing platforms. You can create your document within Buzzword or import an existing one. Eliminate the endless back-and-forward and usually large email responses and attachments and keep control of annotations and versions. Control your document access by making certain people 'co-authors' who can edit and other team members 'reviewers' who can only comment. Each reviewer uses a different colour making it easier to keep tabs on who is annotating and there is a feature that enables you to view who is online and editing a particular document. [1] [2] Enterprise, government and educational sectors have found Buzzword to be an integral part of their collaboration process and claim that since adopting the service, they have 'reduced duplicate input and shortened the time it takes to finalise a document from several days to just hours'. [3] For Acrobat.com subscription pricing, please refer to: https://acrobat.com/pricing.html [1] Adobe Buzzword. Retrieved from URL: http://www.adobe.com/acom/buzzword [2] Miller, M. (2009). 'Comparing Google Docs with Competing Cloud Computing Applications'. Retrieved from URL: http://www.informit.com/articles/article.aspx?p
  • Jill Perry on 09 Apr 10
     
    An outstanding feature of Adobe Buzzword is that it offers a free subscription service for smaller users, through to premium services for larger corporations. For a small business the free subscription would be ideal. As a result Adobe Buzzword can be adapted and used by corporations of any size as well as educational institutes. Some reviews of Adobe Buzzword have been very positive with Michael Klurfield of TECHGEIST saying "Buzzword is easily the best word processing software online right now." He explained that Buzzword does such things as annotations and comments are a lot easier in Buzzword than in Microsoft Word and that the sharing off documents is easy. PC MAG.COM compares uploading of Microsoft Word documents to Buzzword to both Google Docs and Zoho Writer and found that although there were some layout problems it was superior when uploading images. A paper from the 25th Annual Conference on distance Teaching and Learning identified Adobe Buzzword as "we find Adobe's Buzzword to be the best tool for the development of the course" (Staley and Ice, 2009) One of the problems Buzzword overcame for them was the necessity of having to email large documents back and forth and worry about version control. Adobe Buzzword it also incorporates the placement of images into your document and automatically flows the text around them. Its tools allow resizing of images. As with most word processors Buzzword can create bulleted lists and incorporate symbols and numbers. (http://www.adobe.com/acom/buzzword/) Sobti, (2009) states that "Buzzword differs from most other online document editors in that it is built on Adobe Flash, and which this makes the environment that much more rich" Adobe also has extensive help and demonstration sections for a new user for ease of learning.
  • Jill Perry on 15 Apr 10
     
    References: Adobe - Acrobat.com Documents. (n.d.). Adobe. Retrieved April 14, 2010, from http://www.adobe.com/acom/buzzword/ Klurfield, M. (2009, June 16). Adobe Buzzword " Very Cool Online Wordprocessing | Techgeist. Techgeist. Retrieved April 14, 2010, from http://techgeist.net/2009/06/adobe-buzzword-very-cool-online-wordprocessing/ Mendelson, E. (2008, August 4). Adobe Buzzword beta - Compatibility with Microsoft Word - Reviews by PC Magazine. Technology Product Reviews, News, Prices & Downloads | PCMag.com | PC Magazine . Retrieved April 14, 2010, from http://www.pcmag.com/article2/0,2817,2327019,00.asp Sobti, K. (2009, July 24). The ODE Adobe Acrobat Buzzword - Online Best Latest The ODE Adobe Acrobat Buzzword Price Reviews | Features in India. Digit - Thinkdigit Technology Guides | Technology News & Reviews | Free Downloads | Video | Online Tech Support Forums in India. Retrieved April 14, 2010, from http://www.thinkdigit.com/General/The-ODE-Adobe-Acrobat-Buzzword_3231.html Stanley, J., & Ice, P. (2009). Intructional Design Project Managment 2.0: A Model of Development and Practive. 25th Annual Conference on Distance Teaching & Learning, .(2009), .. Retrieved April 10, 2010, from http://www.uwex.edu/disted/conference/Resource_library/proceedings/09_19400.pdf
Jacqui Harry

Wikinomics - How mass collaboration changes everything - 13 views

'Wikinomics: How mass collaboration changes everything" is a good book for business managers who want to understand the latest trends in technology and society. The book refers to the InnoCentive...

online-collaboration net308 AsynchronousCollaboration management

started by debainsleyroberts on 12 Apr 10 1 follow-up, last by Jacqui Harry on 17 Apr 10
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Liz Power

WiseHive - 3 views

www.wizehive.com

net308 online-collaboration collaboration tool online

shared by Liz Power on 12 Apr 10 - Cached
  • Liz Power on 12 Apr 10
     
    WizeHive is a collaboration platform which allows groups to share all sorts of information. Tools such as notes, calendars, files, tasks can be shared via email or within WizeHive. Workflow tools, form builder tools enable collaboration around business processes [1] Users are able to share videos, images and files by adding people to workspaces. Workspaces can be customized with corporate colours and logos and it is easily accessible via a browser with integrated email. There is also an integrated email where you can send files and notes via email to your WizeHive workspace for others to view [2]. It is ideal for project management where users are able to organize ideas and tasks for projects. Users are able to communicate and keep up to date with activities in real time as detailed in AppVita's (2009) review. Keeping track of conversations between users and managing communication is another useful function of this application. WizeHive is a free service for personal use and up to US$39 per month for the premium edition. A review from Tea (2009) highlights the ease with which users can contribute to WizeHive and the simple, uncluttered interface. Tea (2009) also emphasizes the crowded online collaboration tools market with the number increasing however with WizeHive's simplicity and powerful features makes it an option to consider. References [1] Organise and Share Information. Retrieved 12 April 2010 from http://www.wizehive.com/features/ [2] WizeHive: Collaborate Online. Retrieved 12 April 2010 from http://www.appvita.com/2009/06/27/wizehive-collaborate-online/ [3] Tea, K. (2009). Simple But Powerful - The Buzz That Drives WizeHive. Retrieved 13 April 2010 from http://www.web2andmore.net/2009/08/01/simple-but-powerful-the-buzz-that-drives-wizehive/
  • Tracy Maurer on 14 Apr 10
     
    Wizehive - Online Collaboration and Organisational Tool Wizehive is an online collaborative and organisational tool that can be set up to track multiple tasks, activities and deadlines through the sharing of notes, files, and ideas within an individually tabbed workspace interface. It is an interactive application that can be accessed not only from your computer browser, but also through any email, a desktop client, or mobile communication device [1a]. Projects are divided into individual workspaces according to the teams that are working on them and/or the client. Each individual workspace displays as a tabbed file system with the follow categories and functions [1b]: 1. Recent Activity - set chronologically and in real time. o Displays feeds on all activities from all team members. o Instant reply can be facilitated o Notes, ideas and messages are shared between the team here o It can include text, graphics, links or uploaded files. o Information on this page can also be categorised to keep track of specific threads and ideas. 2. Files o Allows uploading, storing and sharing of files o Supports multiple file formats 3. Tasks o Displays all tasks connected to the project. o It identifies who is responsible for each task. o Records the status of each task. 4. Calendar o The calendar is integrated with the task system and identifies key target dates for each project. The application can also allow you to view all activities across all projects in one frame through the 'All' tab. The success of Wizehive was recently manifest within the use of its platform by TechCrunch to determine the top 50 applicants for the, "best new technologies of the year" [2]. CEO of TechCrunch, Heather Harde, stated that its, "…ability to easily collect ratings, make notes, and work collaboratively was fantastic".
  • Tracy Maurer on 14 Apr 10
     
    References: [1a] Wizehive (2010) Organize and Share Informaiton. Retrieved on 14th April 2010 from http://www.wizehive.com/features/ [1b] Wizehive (2010) Organize and Share Information. Video. Retrieved on 14th April 2010 from http://www.wizehive.com/features/ [2] Wizehive (2010) TechCrunch50. Retrieved on 14th April 2010 from http://applicants.wizehive.com/applicant/success-stories/techcrunch50.html
Tracy Maurer

Instant Messaging for Collaboration: A Case Study of a High-Tech Firm - 1 views

jcmc.indiana.edu/...quan-haase.html

net308 online-collaboration SynchronousCollaboration collaboration messaging instant Synchronous Academic-Article tool Social-Translucence-of-Technology STT Instant-Messaging

shared by Tracy Maurer on 12 Apr 10 - Cached
  • Tracy Maurer on 12 Apr 10
     
    This resource represents a case study done within a high-technology software and service company, known as KME, on the effectiveness of instant messaging (IM) as a collaborative tool for information exchange and project collaboration [1]. IM is identified as being effective as a problem-solving tool in the following ways: · Speeding up exchange of information · Posing quick questions · Making clarifications · Arranging and coordinating richer media collaborations · Problem solving through a network of people · Solicit an immediate response. However, the paper also explores the social processes of such a collaborative tool. Connectedness is fostered through IM, but whether it is positive or negative depends on the characteristics of the actors' relationships. These social processes are manifest in the form of power, social relationships and workplace norms. The social translucence of technology (STT) framework is used to examine their collaborative processes. The article focuses on STT's three characteristics and determines the following: 1. Visibility - IM has several key visibility features that allow the users to indicate their availability to communicate and interact. 2. Awareness - This is strongly connected to the social framework of the actors and their connectedness with each other. 3. Accountability -It is dependent on whether a workers status is higher or lower within the organisation. It recognises that IM is a lean media and, when used within the context of few social cues and less complex knowledge issues, it can foster a good sense of community, provide for ad hoc exchanges, and speed up the process of information exchange. However, it also recognises that the social processes involved must be considered in terms of whether this connectedness is perceived as positive or negative, whether it is used to create distance, and a person's hierarchical position within the company.
  • Tracy Maurer on 18 Apr 10
     
    Reference: [1] Quan-Haase, A., Cothrel, J., and Wellman, B. (2005). Instant messaging for collaboration: A case study of a high-tech firm. Journal of Computer-Mediated Communication, 10(4), article 13. Retrieved on 12th April 2010 from http://jcmc.indiana.edu/vol10/issue4/quan-haase.html
Narelle Absolom

Jive SBS - 2 views

www.jivesoftware.com/products

net308 online-collaboration social-networking

shared by Narelle Absolom on 11 Apr 10 - Cached
  • Narelle Absolom on 11 Apr 10
     
    Jive SBS (Social Business Software) is a community building application, formerly known as Clearspace. It is specifically suited for medium to large organisations and boasts that it is "built for the enterprise" [1]. The application allows you to build communities for employees, the public (or both) [2]. Looking primarily at the Employee Community product, we are offered a powerful social networking tool that connects employees for the purpose of online collaboration. Employees can have detailed profiles and connections to "foster teamwork". At a glance information is also provided about online status, allowing employees to quickly see who is available for meetings etc. The profile information facilitates simple creation of organisation charts and groups for projects, teams, sections etc [3]. Features include discussions, collaborative documents, a configurable homepage dashboard, blogs, polls, bookmarks, categories, status updates, access control, private storage, mobile device support, project management tools (milestones, tasks, and calendars), search engine optimisation, and a range of other rich features [4]. Search and tag capabilities are worthy of note. The software supports tagging like most popular applications; however all content is included in search results (blog entries, discussion posts, annotations etc). This means that nothing is missed when undertaking a site search. Jive SBS has been considered a leader by Gartner in corporate social software [5] and a range of IT based experts have given encouraging reviews [6] [7]. Jive considers itself "robust, [and] enterprise tested" due to its 8 year maturity and the successful hosting of public sites with in excess of 80 million views/month, and employee communities comprising 20,000+ active users [4].
  • ...1 more comment...
  • Narelle Absolom on 11 Apr 10
     
    There are three pricing tiers varying on the level of features, type of hosting and maximum number of users required. Entry level is 1000 (max.) users at $3 per user per month. Free demos are available to allow you to try before you buy [8]. Jive SBS appears to be particularly useful for networking and information sharing in the corporate environment, however it is important to consider reliability and uptime of any product that is hosted entirely under the control of an external provider [9]. References [1] Jive Software. (2010). About. Retrieved April 11, 2010, from http://www.jivesoftware.com/about [2] Jive Software. (2010). Products. Retrieved April 11, 2010, from http://www.jivesoftware.com/products [3] Jive Software. (2010). Enterprise collaboration and communication. Retrieved April 11, 2010, from http://www.jivesoftware.com/products/employee-community [4] Jive Software. (2010). The Jive SBS Foundation. Retrieved April 11, 2010, from http://www.jivesoftware.com/products/technology [5] Jive Software. (2010). Magic Quadrant for Social Software in the Workplace. Retrieved April 11, 2010, from http://resources.jivesoftware.com/content/promo_reg_gartner-mq-workforce-2009 [6] Live Enterprise. (2009). Social Software leaders: Jive, SocialText and NewsGator. Retrieved April 11, 2010, from http://www.liventerprise.com/tool/Jive_SBS/
  • Narelle Absolom on 11 Apr 10
     
    [7] Fontana, J. (2009). Jive refines corporate social networking tools. InfoWorld. Retrieved April 11, 2010, from http://www.infoworld.com/d/developer-world/jive-refines-corporate-social-networking-tools-893 [8] Jive Software. (2010). Get up and running with Jive Social Business Software. Retrieved April 11, 2010, from http://www.jivesoftware.com/products/how-to-buy [9] Marks, O. (2009). All that Jive: Putting the 'social' into business software. ZDNet. Retrieved April 11, 2010, from http://blogs.zdnet.com/collaboration/?p=388
  • Ellen Summers on 18 Apr 10
     
    Jive SBS was built for business and is the largest and fastest Social Business Software (SBS) in the world [1]. It brings together collaboration software, community software and social networking tools and enables organisations to connect with either employee's or customers or both [1]. When Jive SBS were looking to extend their leadership in the enterprise market with a new leadership strategy [2]. They went to 62 companies to find out what their business objectives were and how they use social software within their organisation. They found there were four main areas of focus; employee engagement, innovation, marketing/sales, market engagement, government and support [2][3]. With this information they redesigned their software [2]. On April 14, 2010, Jive SBS announced its next generation of the Jive Market Engagement solution product. Jive SBS aquired Filtrbox earlier in the year and has now integrated the technology into its product [4][5]. Filtrbox is a social media monitoring software, and Jive is the first company to combine it with collaborative SBS [5]. With the Market Engagment product a business can monitor and highlight people, conversations and brands influencing your product or service. Users are able to personalise a dashboard for their organisation so that you can configure topics, competitors, or product lines and employ filtering options. The learnings made through the software can be shared among the organisation by publishing findings onto an observation wall [5]. This becomes a central point of collaboration where others in the organisation can post their comments or feedback [5]. [1] Jive SBS (2010). Jive SBS 4.0. Retrieved 19 April, 2010, from http://www.jivesoftware.com/products [2] Mosher, B. (2009). Next for the Enterprise: Social Networking Suites. Retrieved 19 April, 2010, from http://www.cmswire.com/cms/enterprise-20/next-for-the-enterprise-social-business-software-suites-004077.php [3] Jive SBS (2010). Social Business Acc
Jane Power

Mindjet Catalyst - Mind Mapping by Mindjet - 6 views

www.mindjet.com/...overview

net308 online-collaboration collaboration mindjet online tool planning

shared by Jane Power on 11 Apr 10 - Cached
  • Mindjet Catalyst is a simple yet powerful collaboration solution that combines secure online workspaces, web conferencing, and a best-in-class visual productivity application (mind mapping). With Mindjet Catalyst, teams can visually connect ideas, information and people to save time, improve business processes and drive innovation – whether you are driving the sales process, managing a meeting, conducting a meeting, or simply getting organized.
  • Jane Power on 11 Apr 10
     
    Mindjet [5] is best known for its mind mapping software but with the introduction of Catalyst [5] in October 2009 Mindjet released the power of their mapping software to the web. Catalyst is an online mapping tool that is delivered on a subscription service across the web. It enables team members to co-edit a map in real time. Members can brainstorm ideas, design business process, store their documents in a secure and centralised workspace and keep a work log of all changes. Catalyst also augments the support of social networking tools to help share the vision [1]. Currently the service is delivered as a subscription service charged at $25/user/month plus an extra $25 for web conferencing moderators. Catalyst runs on all major browsers [4] but it must have Adobe Flash Player 9.0 enabled. "We think better in picture than text and how that can that be related to business process" Scott Raskin CEO of Mindjet (Howlett, 2009). "Catalyst team members can simultaneously video-conference while modifying a shared document on an online " (Chapman, 2009). While this online collaborative mapping tool is impressive an area of consideration is the fact that it does not alert team members of asynchronous changes [3] via IM or email. Alerting team members of change during a project is an important feature for collaborative tools as discussed in the research study by Daniela Damian M. Sc. [2] which looks at how real projects actually use collaboration tools and what were their main areas of use and importance are. However, with the inclusion of social networking tools like Facebook and Twitter this oversight could be overcome with good project management practices.
  • Jane Power on 16 Apr 10
     
    References [1] Chapman, G. (2009, Oct 8). Mindjet boosts online collaboration with Catalyst. Retrieved April 13, 2010, from Google (AFP): http://www.google.com/hostednews/afp/article/ALeqM5jAtF77pDeYcjJL7H5N3Z7ykx4n3w [2] Damian, D. (2010, Feb 1). Case study of feature based awareness in a commercial software team and implications for the design of collaborative tools. Retrieved April 16, 2010, from UVicDSpace: https://dspace.library.uvic.ca:8443/dspace/handle/1828/2133 [3] Howlett, D. (2009, October 6). Mindjet takes on Cisco with Catalyst. Retrieved April 16, 2010, from ZDNet: http://blogs.zdnet.com/Howlett/?p=1377 [4] mindjet. (2010). Catalyst - Technical Requirements. Retrieved April 16, 2010, from Mindjet: http://www.mindjet.com/products/mindjet-catalyst/requirements [ 5]Mindjet. (2010). Catalyst. Retrieved April 16, 2010, from Mindjet: http://www.mindjet.com/products/mindjet-catalyst/overview [6] Mindjet. (2010). Mindjet. Retrieved April 16, 2010, from Mindjet: http://www.mindjet.com/
louwnaw

SAP StreamWork - 4 views

www.sap.com/...index.epx

net308 online-collaboration

shared by louwnaw on 11 Apr 10 - Cached
  • louwnaw on 11 Apr 10
     
    SAP StreamWork SAP StreamWork, a new cloud-based, software-as a- service (SaaS), collaboration environment to unite people, methods and information. SAP Newsroom: "WALLDORF, Germany - March 30, 2010 - SAP® StreamWork™ - the new on-demand, collaborative decision-making software from SAP AG (NYSE: SAP) - is the company's latest product aimed at transforming the way people work" [3] SAP Business software provider have more that 95,000 customers in more than 120 countries Following the recent SAP® BusinessObjects™ BI OnDemand solution launch, "SAP StreamWork offers people a powerful business tool that requires no training or technical knowledge." [3] Features [1]: ** "Guided decisions, recorded outcomes, defined actions." Save, share and reuse discussions of current case studies to model new problematic issues on. This feature archives a corporate knowledge base of resolutions for future elucidation. In Streamwork, groups end up with a recorded history of how a decision/ outcome was reached. ** Integrates with existing applications like Box.net, Evernote and Scribd. With so many collaboration software available, email, Web 2.0 applications and business systems, work projects can easily become chaotic and hard to follow. Streamwork™ streamlines activities to drive teams toward an outcome or goal. Streamwork are addressing those issues that other collaboration software missed, like tracking and auditing features, territory extensibly covered by SAP's experience in the field of business software. [2] ** Intuitive data exploration and visualization ** Build meeting agendas, create and prioritise lists ** Interactive, build-in tools: Quick poll, SWOT analyses, Pro/Con table, cost effectiveness and Responsibility matrices.
  • louwnaw on 11 Apr 10
     
    Subscription of the professional version is tiered, starting at US$9.00p/month per user and a free version of limited storage (250MB) is available. The professional edition allows up to 100 activities open, provides 5 GB of storage per user and save closed activities for 2 years.[1] YouTube Video Tutorials available. [1] http://www.sapstreamwork.com/ http://www.sap.com/solutions/sapbusinessobjects/ondemand/streamwork/index.epx [2] Henschen, D 2010SAP Launches Collaboration Cloud. Intelligent Enterprise; Feb2010, Vol. 13 Issue 2, p7-7, 1p Retrieved on 10/4/2010 from: http://intelligent-enterprise.informationweek.com/channels/enterprise_applications/ [3] SAP Media Relations.March 30, 2010:SAP Streamworkhelps companies of all sizes transform the way people work. Accessed on 1-/4/2010 from: http://www.sap.com/about/newsroom/
Christopher Clarke

Codaset - 1 views

codaset.com

net308 online-collaboration tool wiki blog AsynchronousCollaboration software-development

shared by Christopher Clarke on 17 Apr 10 - Cached
  • Christopher Clarke on 17 Apr 10
     
    Codaset is an online collaboration environment for software developers who use the Git source code management system (SCM). The service supports version control, source code browsing, issue tracking, milestones, wiki and blogs (Develop with Style, 2010). Codaset is built around the Git source code management tool which is a distributed version control system developed by Linus Torvalds and hundreds of other developers (Chacon, 2010). The software allows developers to track changes between versions and other milestones (Wesley, 1998). The changes are shown in the form a 'diff' that can be created between any two revisions or between any two revisions of a specific file (Git Diff, 2010). Projects hosted on Codaset can be public, semi-private or private (Develop with Style, 2010). The first private or semi-private project is free while Public projects have all information stored within them available to everyone and are open for forking and collaboration with all who wish to work on the project Develop with Style , 2010). Semi-private projects have all aspects of the project available to the public except the crucial source code (Develop with Style , 2010). Private projects on the other hand are completely hidden from the public and only those selected by the creator of the project can participate (Develop with Style, 2010). Codaset projects each contain a wiki which can be used to document, and plan the direction of a project. Like source code management, this wiki is also versioned (Develop with Style, 2010).
  • Christopher Clarke on 19 Apr 10
     
    Git Diff. (2010). Retrieved April 18, 2010, from learn.github: http://learn.github.com/p/diff.html Wesley, R. (1998). Version Control and the Single Developer. Retrieved April 18, 2010, from MacTech: http://www.mactech.com/articles/mactech/Vol.14/14.06/VersionControlAndTheDeveloper/index.html Chacon, S. (2010). About Git. Retrieved April 16, 2010, from Git - Fast Version Control System: http://git-scm.com/about Develop with Style. (2010). Retrieved April 18, 2010, from Codaset: http://codaset.com
Christopher Clarke

GitHub - 2 views

github.com

net308 online-collaboration tool git service wiki ticket-based software-development

shared by Christopher Clarke on 17 Apr 10 - Cached
  • Christopher Clarke on 17 Apr 10
     
    GitHub is a source code management repository host, wiki and issue tracker (GitHub Inc., 2010) that enables software developers to collaborate in the development of web and application software as primary focus but it is useful for collaborating on books and other activities of a text-based nature. GitHub is built around the Git source code management tool which is a distributed version control system developed by Linus Torvalds and hundreds of other developers (Chacon, 2010). The software allows developers to track changes between versions and other milestones. The changes are shown in the form a 'diff' that can be created between any two revisions (Git Diff, 2010). Projects hosted on GitHub can be public or private. Public and open source projects are free while commercial users and those not willing to share source code need to pay a monthly fee. In a public project, the source code stored in the repository is available to the public who can easily fork or submit patches to the project. Private projects are completely hidden from the public and can only be accessed by specifically nominated collaborators. The private project is ideal for organisations, which wish to exploit the power of GitHub but do not or cannot release their source code to the public for various reasons.
  • Christopher Clarke on 17 Apr 10
     
    GitHub includes an issue tracker which can be used to track bugs, assign tasks and generally keep track of what needs to be done to get the software to a state as desired by the developers and other stake holders in a project (GitHub Inc., 2010). Issues can be tagged with labels to indicate what they contain (bug, enhancement, tasks, etcetera) and to specify which version they are relevant to (Preston-Werner, 2009). For example, whether or not they need to be completed before it is possible to release version 8.9.2 or need to be ready for the 9.0 release. These same labels can be used to assign an issue to a specific person (Preston-Werner, 2009) so that they are made aware that they have been delegated the task of dealing with the issue. GitHub also includes a wiki that can be used to collaborate with other members of a project and provide documentation for the project and its output.
  • Christopher Clarke on 19 Apr 10
     
    Git Diff. (2010). Retrieved April 18, 2010, from learn.github: http://learn.github.com/p/diff.html Chacon, S. (2010). About Git. Retrieved April 16, 2010, from Git - Fast Version Control System: http://git-scm.com/about GitHub Inc. (2010). Secure source code hosting and collaborative development - GitHub. Retrieved April 18, 2010, from GitHub: http://github.com Preston-Werner, T. (2009, April 15). GitHub Issue Tracker! Retrieved April 18, 2010, from GitHub Blog: http://github.com/blog/411-github-issue-tracker Wesley, R. (1998). Version Control and the Single Developer. Retrieved April 18, 2010, from MacTech: http://www.mactech.com/articles/mactech/Vol.14/14.06/VersionControlAndTheDeveloper/index.html
Christopher Clarke

Adding Social Awareness to Jazz for Reducing Socio-Cultural Distance between Distribute... - 0 views

eit09.unibg.it/99990017.pdf

software-development collaboration article online social culture net308 collaborative-development-environment

shared by Christopher Clarke on 17 Apr 10 - No Cached
  • Christopher Clarke on 17 Apr 10
     
    This article talks about the issue of socio-cultural distance in distributed software development teams and methods to bridge this gap when using a collaborative software development environment. After discussing the various collaborative development environments available to developers, it goes on to talk about integrating FriendFeed micro blog and content aggregation service with IBM's Jazz, a plugin for the Eclipse Integrated Development Environment. By integrating Friendfeed into the collaborative development environment, it is possible to reduce the socio-cultural distance that would otherwise be present if the development was done in a traditional office environment. Examples given included if a developer used LibraryThing to post a review of a book they had read, this would be revealed to the other developers who might be interested in the book which would give them a greater understanding of the developer's interests and become a possible conversation piece. Another example given was where the developers on a team were from different backgrounds such as the difference between American and Indian culture. It was stated that in Indian culture, it would be disrespectful to disagree with a senior developer. It was hoped that through making the development environment more collaborative and social, it would be possible to reduce cultural walls that would make it difficult for the parties to interact in a productive manner. While the article gives examples of the benefits of a more social collaborative development environment, specifically how their FriendFeed plugin for IBM's Jazz could bring these benefits. These do not seem to be based on an actual situation (case study) but rather seem to on how the authors imagine their plugin being used - perhaps based on their own experience in software development. This brings the reliability of the article into question and at the very least, indicates an area for further study.
  • Christopher Clarke on 19 Apr 10
     
    Calefato, F., Gendarmi, D., & Lanubile, F. (2009). Adding Social Awareness to Jazz for Reducing Socio-Cultural Distance between Distributed Development Teams. Retrieved April 17, 2010, from Università degli Studi di Bari: http://eit09.unibg.it/pdfs/99990017.pdf
Christopher Clarke

Google Code - Project Hosting - 2 views

code.google.com/projecthosting

net308 online-collaboration tool online software software-development open-source

shared by Christopher Clarke on 17 Apr 10 - Cached
  • Christopher Clarke on 17 Apr 10
     
    Google Code is a project hosting and collaboration service based around the Subversion (SVN) and Mercurial (Hg) version control systems. The service provides issue tracking, file hosting and a wiki (Google, 2010). Google Code can only be used by open source projects and only if they use one of the pre-approved open source code licenses (Google, 2010). Version control aids collaboration by ensuring that each developer in a team has an up-to-date version of the code base and by managing conflicts. After making a change, adding a feature or fixing a bug, the developer commits and pushes their changes to a central server (Google, 2010). When a conflict occurs - due to two developers making a change to the same file at the same time or a developer making changes offline without being able to synchronize their repository - the version control system will attempt to merge the changes however in some cases conflicts occur (Raymond, 2003). In such cases' the version control system will highlight the conflicts and point them out allowing the developer to address them before committing their changes (Raymond, 2003). Google Code offers issue tracking that allows developers to track current project defects, and planned enhancements. Each issue can be assigned to a developer and tagged with labels which may indicate things about the issue that may be useful to the project developers (Google, 2009). Google Code also contains a wiki allowing the project documentation and planning process to be collaboratively created and edited (Google, 2010).
  • Christopher Clarke on 19 Apr 10
     
    Google. (2009, September 19). IssueTrackerFAQ. Retrieved April 19, 2010, from Project Hosting on Google Code: http://code.google.com/p/support/wiki/IssueTrackerFAQ Google. (2010, April 8). FAQ. Retrieved April 19, 2010, from Project Hosting on Google: http://code.google.com/p/support/wiki/FAQ Google. (2010). Project Hosting on Google Code. Retrieved April 19, 2010, from Google Code: http://code.google.com/projecthosting/ Google. (2010, February 04). WikiFAQ. Retrieved April 19, 2010, from Project Hosting on Google Code: http://code.google.com/p/support/wiki/WikiFAQ Raymond, E. (2003, September 19). Chapter 11 Tools - Version-Control Systems. Retrieved April 19, 2010, from The Art of Unix Programming: http://www.faqs.org/docs/artu/ch15s05.html
Ellen Summers

Office Interactive - For Customer Relationship Management - 2 views

www.officeinteractive.com

net308 CRM software tool management

shared by Ellen Summers on 16 Apr 10 - Cached
  • Ellen Summers on 16 Apr 10
     
    Office Interactive is an online Customer Relationship Management (CRM) software designed for small to medium sized business. The software contains everything you need to run and streamline your business. It is easy to use by simply dragging and dropping to customise your own business application [1]. Features of the Office Interactive software include: Collaboration: This module is used to share and communicate with all your team members on one page. It is an essential tool for organising your businesses day-to-day activities. Sales: This module is an easy to use Sales Force Automation (SFA) system. It is a total solution for small to large sales teams. Customer: This module allows you to see absolutely everything in relation to a customer including all correspondence and sales. It is also a centralised system to store data such as customers Frequently Asked Questions (FAQs) and how to deal with customer complaints. Marketing: This module allows you to keep track of where your leads and customers are coming from. It can also be used to send marketing emails to your customers. Billing and Expense: This module is a full financial solution to keep track of your income and expenses [1]. CRM is extremely important for most businesses. Using a centralised system such as Office Interactive allows all staff to access data from any location [2]. CRM also allows you to put the customer first by making the most of your customer relationships as it allows you to keep in touch and personalise communications with customers easily [3]. [1] Office Interactive (2010). Simple, Powerful, and Revolutionary CRM Solution. Retrieved 16 April, 2010, from http://www.officeinteractive.com/ [2] e-Business Guide (n/d). Planning - Researching the Opportunities - Customer Relationship Management. Retrieved 16 April, 2010, from http://www.e-businessguide.gov.au/planning/researching/crm [3] Martin, J.A (2010). Put Cloud CRM to Work. Retrieved 16 April, 2010, from
Ellen Summers

SlideShare - Online Powerpoint and Keynote Presentation Tool - 9 views

www.slideshare.net/

net308 online-collaboration tool project document-sharing

shared by Ellen Summers on 16 Apr 10 - Cached
  • Ellen Summers on 16 Apr 10
     
    Slideshare is the worlds largest community for sharing presentations online with over 25 million users a month. Users can upload powerpoint and keynote presentations, and word and PDF documents. Presentations can be commented on, bookmarked and shared and it is a great way to learn from others [1]. Businesses can upload presentations or documents to share ideas amongst the organisation and also generate leads due to the viral nature of the platform. Slideshare is linked with many other platforms such as Facebook, LinkedIn and Twitter [2]. Search engines will index the information in the presentations and it will enhance search engine ranking [3]. Presentations can also be made private and only accessible to members within your organisation [2]. Slideshare is being used by many businesses to market their products or services using the platform as a lead and traffic generation tool by either highlighting your business or directly generating leads through Slideshares LeadShare or Adshare tools designed specifically for business. There are no upfront costs and you only pay when leads are generated[1]. Slideshare also has its own branded channels for afee. The business channel allows businesses or organisations to customise its own microsite targeting the professional community. Here you can showcase eBooks, webinars and presenations while capturing leads and targeting a specific audience. Each microsite is a customised project for Slideshare and can be worked into an organisations budget [4]. [1] Slide Share Inc (2009). Slideshare. Retrieved 16 April, 2010, from http://www.slideshare.net/about [2] Learning Tools (2010). Top 100 Tools: Slideshare. Retrieved 19 April, 2010, from http://www.c4lpt.co.uk/Top100Tools/slideshare.html [3] ZenDesk (2010). SlideShare Forum. Retrieved April 19, 2010, from http://slideshare.zendesk.com/forums [4] Slideshare (2010). Slideshare Branded Channels. Retrieved April 19, 2010, from http://www.slideshare.net/channel
  • Jill Perry on 16 Apr 10
     
    One of the attractive features of Slideshare is the ability to not only upload presentations for online display, however by using their Leadshare application you can collect and update customer contacts. Leadshare also allows the user to link the presentation to the business contact details. Slideshare can be embedded in your web page, blogs and social networks at no extra cost. Kelly, (2010) explains that Slideshare has a number of additional features which enhance its use. These include presentations that have audio tracks known as 'Slidecasts' and a plugin which allows presentations to be uploaded directly from the Powerpoint tool. It also has plugins to allow access from networking services such as Facebook and Linkedin. Slideshare as demonstrated by Mullen, (2009) is a great way of presenting information. Mullen states "Increasingly Slideshare is being used as a tool by conference organisers to make PowerPoint presentations available to anyone unable to make the conference in person." PcWorld recently reported on Slideshare's new service called Channels which will allow companies to create a microsite. Perez (2010) states that "Companies can be a sponsor of a Channel focused on a specific topic, like virtualization, or they can create a Channel just for their brand." Perez reports that this service adds to two other marketing services of Slideshare's, which are Adshare and Leadshare. Slideshare is an effective way of sharing and be able to show your presentation to a wide audience. As stated by Slideshare "Anyone can view presentations & documents on topics that interest them. The site is growing rapidly with over 25 million monthly visitors."
  • Jill Perry on 18 Apr 10
     
    References: About Us. (n.d.). Upload & Share PowerPoint presentations and documents. Retrieved April 17, 2010, from http://www.slideshare.net/about Kelly, B. (2010). Slideshows. STRIDE Handbook 8 on E-Learning (pp. 106-109). India: India Gandhi National Open University. Mullan, J. (2009). Should we be more Social? Law Librarians and Social Media. Legal Information Management, 9, 175-181. Retrieved April 17, 2010, from the Cambridge Journals database. Perez, J. C. (2010, February 3). SlideShare to Let Companies Sponsor 'channels' on Its Site - PCWorld Business Center. Reviews and News on Tech Products, Software and Downloads - PCWorld. Retrieved April 17, 2010, from http://www.pcworld.com/businesscenter/article/188442/slideshare_to_let_companies_sponsor_channels_on_its_site.html Slideshare LeadShare FAQs. (n.d.). Upload & Share PowerPoint presentations and documents. Retrieved April 17, 2010, from http://www.slideshare.net/business/leadshare/faqs
Ellen Summers

Tinychat - Free Online Group Video Chat Service - 1 views

tinychat.com

net308 web-conferencing video-conferencing online-meetings conference meeting SynchronousCollaboration

shared by Ellen Summers on 16 Apr 10 - Cached
  • Ellen Summers on 16 Apr 10
     
    TinyChat is a web-based audio and video communication platform. It enables users to create group video chats or one-to-one (p2p) private video chats. With the group chats disposable or permanent rooms can be created with a simple URL for up to 400 participants and 12 live video streams. For the p2p video chat no sign up is necessary. It is secure and when the two people go to the same URL they are connected automatically and the call begins [1]. It doesn't require any downloads or plug-in's, and works on any browser and operating system [2]. TinyChat is a very social tool and can be connected with Facebook [4]. Now it has recently integrated with YouTube [5] for videos, Etherpad [6] for document collaboration and Flockdraw[7] for whiteboard features [2]. With YouTube, the administrator of the chat controls where to start, pause and end the video. Integrating Etherpad into a chat is simple and everyone in the chat can discuss a particular document while using Etherpads features as well as TinyChats. The document can also be saved and reopened in future video chats. Flockdraws whiteboard feature is similar to using Etherpad, but rather than using a document you can draw, paint, erase and write. With all these collaborative features TinyChat could become essential for any business that is spread globally [3]. [1] TinyChat. (2010). TinyChat. Retrieved April 16, 2010, from http://tinychat.com/about.html [2] Crunchbase. (2010). TinyChat. Retrieved 16 April, 2010, from http://www.crunchbase.com/company/tinychat [3] Rao, L. (2010). TinyChat Upgrade brings Etherpad, Whiteboard and YouTube Intergrations. Retreived 16 April, 2010, from http://techcrunch.com/2010/02/05/ti
Ellen Summers

Review Basics - An Online Collaboration Tool - 2 views

www.reviewbasics.com/

net308 online-collaboration tool online Data-sharing

shared by Ellen Summers on 16 Apr 10 - Cached
  • Ellen Summers on 16 Apr 10
     
    Review Basics was created by Sharp Styles Lab and is an online collaboration tool that allows you to annotate and comment on documents, images on videos. Content is secured and password protected so it can only be viewed by people in your organisation that have been invited. You are able to invite as people as you like [1]. Review Basics is a web-based application so you do not need to download any software but Adobe Flash does need to be installed to provide feedback using the simple drag and drop tools. The application can also be used by anyone in your organisation from any location in the world. It supports many file formats and if you find a file format that is currently unsupported, Sharp Styles Lab will do their best to accommodate you. [1]. With Review Basics you can upload draft proposals and invite staff to provide feedback and exchange ideas [1]. It is ideal for organisations that are geographically spread. Even in smaller businesses it can be difficult to organize staff for face-to-face meetings, so collaborating in this way makes discussion much easier and allows everyone to be involved in a decision making process [2]. It also allows for members to think about a proposal more thoroughly before offering feedback or making any comments [3]. [1] Sharp Styles Lab (2010). Review Basics. Retrieved 16 April, 2010, from http://www.reviewbasics.com/Home.aspx?NoCache=592c3049-fe2b-4e16-8e03-bd5d27dd494b [2] Cohen, A.S. (2008). The Collaboration Effect: The Second Wave of the Internet. Retrieved 16 April, 2010, from http://blogs.cisco.com/collaboration/comments/the_collaboration_effect_the_second_wave_of_the_internet/ [3] Cranor, L.F. (1996). Internet Collaboration: Good, Bad, and Downright Ugly. Retrieved 16 April, 2010, from http://www.acm.org/crossroads/xrds2-3/lorrie.html
  • Anamaria R on 18 Apr 10
     
    ReviewBasics is a free website, that creates a safe and secure online space, where users can upload content and gather feedback about their content. The website is aimed for businesses in "creative and design, opinion research, film and video and legal." (Ruby, 2007) It can be beneficial for businesses that require feedback on projects, bringing comments together in one location. By doing this, it avoids the dilemmas of keeping track of feedback in emails. When a project is set up, users upload one or multiple files, to a total of 25mb per account for reviewing. (Q&A, 2010) Supported files include: * Microsoft Word™ and PowerPoint™ (DOC/DOCX, PPT/PPTX) * Images (JPEG, GIF, PNG, TIFF) * Adobe Acrobat (PDF) * Video (FLV, WMV, AVI, MPEG) (Q&A, 2010) Once uploaded, people can be invited to review the content via email invite. With a simple click on the link, the person can be taken to the project where they enter a password provided and begin giving feedback using the tools. Different tools such as the "Callout", similar to a speech bubble, "Arrow", "Emoticon", "Selection" and "Drawing" can be used to give feedback, with a simple drag n' drop onto the page. (Products, 2010) Account holder can limit what feedback, each invited person can see. Once feedback is made, email updates are sent notifying users that comments have been left. This can save businesses time by not waiting for notification by email or phone, and can help complete projects much faster, creating greater efficiency. Anytime during the project or upon completion, an annotated PDF file can be downloaded with all reviews made. This file can be stored and accessed at a later date. (ReviewBasics, 2010) ReviewBasics provides a cost effective collaborative tool that allows project reviews to be saved in one place, creating greater efficiency and helps complete projects faster.
  • Anamaria R on 19 Apr 10
     
    Reference: Products. (2010). Retrieved April 16, 2010, from http://www.sharpstyle.com/ Q&A. (2010). Retrieved April 16, 2010, from http://www.reviewbasics.com/QandA.aspx?NoCache=b22b65c6-80ce-4e4f-81fd-d7ad193c6cc1 ReviewBasics. (2010). Retrieved April 16, 2010, from http://www.reviewbasics.com/Home.aspx?NoCache=c327e07a-ff88-4fc1-be88-2606073523a2 Ruby, B. (2007). A review of ReviewBasics. Retrieved April 16, 2010, from http://cmsreport.com/blog/2007/review-reviewbasics
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