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place a priority on a capacity building initiative that presents itself wrapped in a bow.

use network contacts to determine whether it would be more efficient to organize a user group for network members who use the same database. Tapping the wisdom of the network can save time, aggravation, and perhaps thousands of dollars in fees for consultants to train staff or customize a new database, or to replace software that staff may simply not understand. Conversely, the network may confirm that your nonprofit is an outlier for using that particular database.

Leverage your participation in a network to learn from other nonprofit leaders.

Skype to talk on a regular basis with my close Internet Time Alliance colleagues (Jay Cross, Charles Jennings, Harold Jarche and Clark Quinn) and I mainly use Twitter to connect with my extended set of colleagues around the world. This is the way I find out what they are up to, ask them questions, share ideas and brainstorm with them. (This is my equivalent of going to meetings and having coffee breaks or watercooler conversations, etc.)

t is true, that in some organizations it will require (organisational and individual) mindset changes to appreciate that workplace learning today is more than just training. In particular, managers will need to recognize the value of this form of continuous learning, and that they will need to provide time to do it, and indeed measure its success in other ways than through training attendance or online course completion.

The difference in the two feedback sessions illustrated above boils down to coaching, which deepens self-awareness and catalyzes growth, versus reprimanding, which sparks self-protection and avoidance of responsibility. To summarize, powerful, high-impact feedback conversations share the following elements:

An intention to help the employee grow, rather than to show him he was wrong.

Giving developmental feedback that sparks growth is a critical challenge to master,

course alumni group.

encourages reflection, can give a good post-training nudge, and offers a space for graduates to share experiences and get additional support and encouragement as they work to implement their new learning.

Branding and performance support

But whether or not they succeed will depend on the alignment of a very special trinity: leadership, culture and strategy. Collaborative organisations have leadership models that are open, conversational in style and flat. That’s certainly the style at Tangerine where everyone is a “leader” and everyone can expect to talk to anyone and be listened too.

These organisations also have cultures that are open, high on trust and low on fear of failure. The message isn’t: “What went wrong?” but “What did you learn?”. They have strategies that clearly articulate the benefits of new styles of working. And they create the structures that support, recognise and reward it.

Overall, there are eight ways to spot a collaborative organisation:   Leadership teams model collaborative behaviours Resources are devoted to developing and sustaining this way of working High levels of task interdependence The default setting is sharing information There are high levels of trust Conflict seen as part of the creative process – everyone understands and can deal with it The environment of the company and its technology support collaborative working People don’t have to talk about it – it’s just the way things get done

witter gives us many ways to find relevant conversations. There are a range of searches, lists, groups, hashtags and apps to help us navigate to the people and the comments that need our attention. For most brands, the simple ‘following’ mechanism (great for personal users) is just too clumsy a tool to have much meaning or utility in itself, so more nuanced forms of listening have to take place. To judge an account by a ‘following’ number is to draw conclusions about the ways a person or brand uses Twitter to listen.

When I ask people close to Zuckerberg how, exactly, he has pulled off these achievements, I don’t hear a lot of anecdotes about him swooping in and personally making genius-level decisions that suddenly changed everything. Instead, they praise his inquisitiveness, persistence, ability to deploy resources, and devotion to improving Facebook and himself. He has a knack for carving up grand plans into small, doable victories. "Most of our conversation was about long-term strategy, and then we’d backtrack from there to what we should do over the next month," says Bret Taylor, who worked as Facebook’s CTO from 2009 to 2012 and who was at the company

or all of us who work with him, it’s like, Man, he is so good at improving."

Aim ridiculously high, and focus on where you want to go over the long term.

experimenting with bringing social media into the workplace for years.

company-wide social network called Beehive, w

"enterprise social media" system called WaterCooler.

Twitter is brilliant for keeping up with things, networking, finding new ideas, people’s blogs and publications

Twitter useful for augmenting F2F academic conferences, extending the conversations

Keeps me up-to-the-minute with news in my field ie; policy issues, and connects me to conferences/other academics

There is a growing demand for the ability to connect to others. It is with each other that we can make sense, and this is social. Organizations, in order to function, need to encourage social exchanges and social learning due to faster rates of business and technological changes. Social experience is adaptive by nature and a social learning mindset enables better feedback on environmental changes back to the organization.

the role of online community manager, a fast-growing field today, barely existed five years ago.

The web enables connections, or constant flow, as well as instant access to information, or infinite stock. Stock on the Internet is everywhere and the challenge is to make sense of it through flows of conversation

flexibility means people will need better and perhaps unconvenational ways to communicate to help them establish goals and feel engaged at work.

What’s your value proposition to a member or customer, particularly a younger one, who may be engaged in your association’s industry during only half the workday, or a fifth of it?

In 2016, 31 percent of remote workers were doing so 80 percent of the time.

Date: August 21, 2017Author: tmiket 3 Comments If you know me, at some point you’ve heard me talk about working smarter instead of harder. In all the years I’ve been talking about that I’ve never had anyone disagree. Yet, far too often when the conversation progresses to exploring new ways of working I hit the “I don’t have time for that.” objection. Or “We can’t do that here.” Or “I would love to do that but our people would never go for that.” Or a bunch of others that you’ve probably heard yourself. Don’t fall into that trap if you want to be a valued contributor to your organization. To steal a term from Jane Bozarth, be a “Positive Deviant”. “While there are individual positive deviants who work alone, a key factor is working with the community to surface, spread, and sustain solutions rather than try to force outside-in answers—as is so often the case with training. … Leveraging social tools and workplace communities, and encouraging people to show their work, can help to surface and spread solutions and to sustain application of new learning to the workplace” Anyone, anwhere can surface, spread, and sustain learning in the workplace.