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Blog post January 10, 2013 on 10 Social Networks for Special Interests, including cat lovers, the Brainyard, Intelligence for the Social Enterprise from InformationWeek. Have not seen this terminology before--"vertical social network" Excerpt: "For users looking to streamline their social networking experience, vertical or specialized social networks may be the way to go. Vertical social networks are not new, but we have been seeing more and more pop up. We have also seen increased user interest in vertical social networks, as platforms such as Facebook and Twitter become social jacks of all trades. Many vertical social networks are industry-based. ..."

Blog by Kevin O'Keefe, "Real Lawyers Have Blogs," on the topic of the law, firm marketing, social media, and baseball, February 23, 2014. O'Keefe reviews a study by Gerry Moran on using social media to teach, not to sell. Other key points that O'Keefe makes: Build a large social network of people modeled after your customers and their influencers. 75% of B2B decision makers use social media to learn. (wonder where this stat comes from?) Pass on valuable information. Don't use your social media and networking channels to promote yourself. You want to be known for handing out knowledge and not brochures. Use social so that people will want to visit with you in person. 73% of customers are willing to engage with you on social media, so the opportunity is there. Use social media to teach, not sell. Selling is best done face-to-face. However, Social Media Today reports B2B buyers look at an average of over 10 digital resources before ever making a purchase. Since customers need to learn before they buy, use this opportunity on social media to connect. Teach and connect with today's technology. Connect and get on the radar of your customers and potential networks by retweeting, sharing, commenting and favoriting others' content. Develop Insights. Before you teach and connect with your customers, you need to listen to the customer and their customers. Social is an excellent listening tool. Be a publisher. In addition to curating and passing on the great content to your network, create your own assets on a blog. Organizations who blog get clients. Later Excerpt: Over the years LexBlog as been all about helping lawyers understand how to use the Internet in a real and effective fashion so as to grow their practices. By sharing information from third parties along our own insight via blogs and other social media we established a reputation as trusted advisors. Even when I reach out to meet with lawyers and law firms I have never met f

excellent discussion of networks and social learning in organizations with references to Hart, Jennings, Cross, and Internet Time Alliance among others, 2010

Good definition of social media vs. social networking from Huffpost Books by Fauzia Burke, 10/2/2013. Defines social media as the content you upload, and a one-to-many communication method. You own the content you share and have to produce it yourself. Social Networking, on the other hand, is engaging your audience with sites like Facebook and Twitter. Social Networking is about creating relationships, communicating with your readers, building a following. It is important to listen as much as talk with social networking so it becomes a sharing, and conversation-rich communication.

Fascinating article on Baylor research on how internal social networking sites supported and managed within the workplace helps newcomers (younger people usually) to connect and learn from each other, interact directly with more senior people, and inadvertently cause problems for middle managers who did not want to mentor new hires and who did not necessarily have the social/technology proficiencies to participate in the SNS, Science Daily, 1/29/2013. Their conclusions showed that a "company can improve morale and reduce turnover." Researchers are Hope Koch, Baylor, Dorothy Leidner, Ph.D., Ferguson Professor of Information Systems at Baylor; and Ester Gonzalez from Washington State University. Excerpt: he study centered on a financial institution's efforts to reduce IT employee turnover by starting a social and work-related online networking site. Under the supervision of executives, the IT new hires developed and managed the site's content. Since most new hires had moved hundreds of miles to start their new jobs with the institution, they initially used the social pages as an introduction to the community. After a year or so with the organization, the more senior new hires began using the system to acclimate and mentor incoming new hires. All study respondents worked in the institution's IT department and included new hires, middle managers and executives. With less than three years of experience, most new hires and interns were men between 21 and 27 years old. The middle managers and executives were baby boomers or members of generation X. The internal social networking site helped the new hires build social capital in several ways, according to Koch. "It gave them access to people who could provide useful information and new perspectives and allowed them to meet more senior new hires and executives. These relationships set the new hires at ease during work meetings, helped them understand where to go for help and increased their commitment to the financial

Interesting blog post by Jane Hart on building an enterprise learning network within an enterprise social network. Is the WLS going to be an enterprise learning network? Perhaps not in the usual sense of an organization with employees comprising a workforce. But perhaps it can use some of the same techniques advocated by Hart below: Under Part Two 1. new social approaches to training and online learning--backchannel learning, online social workshops ("participants with a lot of autonomy, so that they participate in the ways that they feel more comfortable and best suits them..." ); tiny training aka microlearning--short bursts of learning ten minutes long... 2. Innovative Learning Initiatives--social onboarding, social mentoring 3. Continuous series of learning activities and events 10 minutes a day - provide a daily link to a place where individuals can spend just 10 minutes learning something new. Note: 10 minutes a day, each weekday adds up to around 6 days of training in a year! Live chats - run regular live Twitter-like live chat sessions on different topics. They might just take place over 1 hour or be a longer all-day event that people can join in at any time. Hot seats - put one of your people (e.g. CEO or a leading expert) in the hot seat for a period of time, and encourage employees to ask them questions. Book club - organise a monthly time for conversation around a book of interest. Lunch'n'Learns - ask someone to lead a short informal session on a topic of interest to them. This might be purely conversational or involve a web meeting or face-to-face meeting, with the ELN used as a backchannel. 4 - SUPPORT OTHER PEOPLE-BASED LEARNING SERVICES Your ESN provides the opportunity to set up and support other learning activities in private group spaces. A Learning Help Desk service (aka Learning Concierge service) which provides an advice centre for ad hoc learning and performance problems. - See more at:

Interview by Andrew Leonard, February 22, 2014, with danah boyd on Salon on findings from her new book--It's Complicated: the social lives of networked teens. The "why" they hangout and their actual skill levels excerpts are below. "What exactly is it that teens are trying to do with social media? They're looking for a space to hang out. When we grew up it was the mall or cafes or a variety of other physically grounded spaces. Teens today don't have access to those kinds of spaces and what they've done is they've turned to social media to regain some kind of access to public life. These new "networked publics" - places like Twitter and Facebook - are spaces that are created by digital technologies but they are really about people - the broad network of people that teens have learned to negotiate and socialize around." Teens seem to embrace these new "networked publics" very rapidly, but one chapter of your book annihilates the notion that teens are somehow "digitally native" - that they somehow understand these new technologies more readily or more naturally than their forebears. Teenagers are much more willing to experiment with these technologies to service their end goals - their social goals. There is no doubt about that.. Teens are always much more willing to just try things out. But just because they are willing to try things out doesn't mean that they understand how it works. That doesn't mean that they are inherently technologically sophisticated or understand technology in the ways that are often implied by "digital native."

This article on Resource Link, September 21, 2011, captures the learning environments we wish to bring to businesses, nonprofits, and membership associations. "Social Media - what do you need to know? In the 21st century, learning networks are richer than ever before. Social media, including tools such as Facebook, Twitter and LinkedIn allow connections with professionals to be developed in offline and online worlds in new and exciting ways. No longer are we limited geographically. Social media allows us to connect not only to those we know, but also to those who we don't know, but who share our passions, our interests and our profession. Despite never having met in the physical sense, it is now possible to share links, comment on educational research, debate, collaborate and create new knowledge with individuals no matter where they are working." Another excerpt: So….Social Media and Professional Learning Communities? What is the connection? A school which is a professional learning community focuses upon removing the walls between classrooms (metaphorically, in all cases, physically in some!), encouraging collaboration, dialogue, ready access to colleagues and an openness to challenge understandings and current 'accepted' knowledge. Excerpt: Roberts and Pruitt, in their book Schools as Professional Learning Communities (p3, 2009) quote research that suggests that the major obstacle for schools who wish to develop as learning communities is the provision of resources such as time to collaborate, leadership support, information and ready access to colleagues. Social Media is not the total answer; but in schools where money and time are in short demand (and which school isn't in this situation?), they can go part of the way in meeting these needs. 1. social media providing to time to collaborate 2. social media providing leadership support 3. social media providing information 4. social media providing access to colleagues

From ReferralCandy.com on the difference between social networks and social media. Examines the history of using these terms: prior to 2010, social network was more widely used. Sites such as Facebook and Twitter were just trying to connect people together. However, after 2010 both FB and Twitter started to become news and resource sources and the emphasis changed from connections to content. An example from Twitter: Used to ask - What are you doing? Now ask - what is happening?

Article on web 2.0 marketing to millennials by Strategic Enrollment Management February 2009. "Although we are not going to dedicate our article to a recap of millennial marketing, we do want to reinforce the importance of understanding the millennial mindset before you begin to build your Web 2.0 plan. Consider that 64 percent of your audience (teens 12 to 17 years old) are reported to engage in at least one type of online content creation, up from 57 percent just four years ago. Understanding what they are doing online allows our plans to be more comprehensive and effective and fully integrated into a successful enrollment plan. There is even an emerging classification of teenagers using a host of technology options for dealing with family and friends, including traditional landline phones, cell phones, texting, social network sites, instant messaging and e-mail. These "super communicators" represent about 28 percent of the entire teen population (Guess 2008). And possibly the most interesting statistic to watch comes out of Noel-Levitz's "E-Expectations: The Class of 2007" report, which claims that 43 percent of high school juniors have a profile page designed for use in researching colleges (Lenhart & Madden 2007). This all means that if you are not already participating in an active use of online marketing you are overlooking a large group of your audience. Frankly, they are keenly aware of marketing, and as marketers we need to understand their mindset to build effective plans to reach and educate them. We cannot expect that they will conform to marketing as it has been done in a traditional way. Tools of the Trade: Components to Consider The goal of any Web 2.0 is to inform and connect. Simply stated, the tools you choose should work to reinforce that goal and integrate with the other tools of the trade you are using. Enrollment managers who know their audience understand the need to consider a variety of marketing options, from traditional adve

Jarche's post on connected leadership, November 14, 2013. Gives us rationale for leadership online emphasis. "Those in positions of leadership have to find ways to nurture creativity and critical thinking. The connected workplace is all about understanding networks, modelling networked learning, and strengthening networks. In networks, anyone can show leadership, not just those appointed by management." Second excerpt: "leadership will be seen for what it is - an emergent property of a network in balance and not some special property available to only the select few. This requires leadership from everyone - an aggressively intelligent and engaged workforce, learning with each other. In the connected workplace, it is a significant disadvantage to not actively participate in social learning networks. Leadership in networks does not come from above, as there is no top."

Really good blog post by Brook Manville, 9/5/14, HBR on how the "thin we" becomes the "thick we" excerpt: To borrow language from the philosopher Avishai Margalit, the web is a "thin we" type of network. Participants tend to belong for individualistic reasons. They have little in common with other members, and they're reluctant to do much for the network. A big goal requires a "thick we" network - a community of people who feel responsible for collaborating toward a shared purpose that they see as superseding their individual needs. Members of a community - as opposed to a simple network - expect relationships within the group to continue, and they even hold one another accountable for effort and performance. When networks develop into communities, the results can be powerful. Look at the accomplishments of Wikipedia contributors, open-source software developers who find and fix bugs in Linux, or doctors who help each another with difficult diagnoses as part of the Sermo social network.

blog by Harold Jarche on the Connected Workplace, 4.15.2013 Excerpts: "Implicit knowledge is best developed through conversations and social relationships. It requires trust before people willingly share their know-how. Social networks can enable better and faster knowledge feedback for people who trust each and share their knowledge. But hierarchies and work control structures constrain conversations. Few people want to share their ignorance with the boss who controls their paycheck. But if we agree that complex and creative work are where long-term business value lies, then learning amongst ourselves is the real work in organizations today. In this emerging network era, social learning is how work gets done." ..."Personal knowledge management (PKM) skills can help to make sense of, and learn from, the constant stream of information that workers encounter from social channels both inside and outside the organization." ..."Collaboration skills can help workers to share knowledge so that people work and learn cooperatively in teams, communities of practice, and social networks." ..."Leaders need to understand the importance of organizational architecture. Working smarter in the future workplace starts by organizing to embrace networks, manage complexity, and build trust."

Interesting (very positive!) assessment of the value of Facebook for lawyers to connect socially using the largest social network in the world by Kevin O'Keefe, May 16, 2013. Google+ comes in #2 in terms of worldwide use (not as popular in U.S. but very popular elsewhere), Twitter at #4, and LinkedIn follows Twitter as the fastest growing network (if one excludes the intervening Chinese social networks).

Blog by Harold Jarche, April 30, 2012. This excerpt IMO justifies why women (and everyone else!) needs to know how to work in social networks to learn and to help others learn and apply their "capacity for action" in their workplaces and elsewhere. They can transform their workplaces through enriched learning practices. They may not have the HR title but they can still role model organizational learning on a small scale at least. Excerpt: "Individual learning in organizations is irrelevant, as work is almost never done by one person alone. Knowledge, Senge said, is the capacity for effective action (know how) and it is the only aspect of knowledge that really matters in business and life. Value is created by teams and mostly by networks of people. While learning may be generated in teams, this type of knowledge comes and goes. Learning really spreads through social networks." Excerpt: It shows that the company never gave any thought to organizational learning. ■Are employees narrating their work in a transparent environment? ■Does the daily routine support social learning? ■Is time made available for reflection and sharing stories? "Narrating their work in a transparent environment," "support social learning," and "reflection" are all linked to other resources.

The new science of social physics which is about the way human social networks spread ideas and transform those ideas into behaviors. Alex Pentland has a new book: Social Physics: How Good Ideas Spread: The Lessons from a New Science that explores the patterns of information exchange in social networks, the ways humans are like bees, and how networks large and small can be tuned to increase exploration and community engagement.

In June 2014, Jane Hart updated her social workplace learning chart with roles and activities, resulting in four social workplace learning models: Directed social learning model (what we did as facilitators to ensure that people participate and stay on track); Guided social learning model (guiding to encourage and support the conversation rather than enforce it) Continuous social learning model (championing the ongoing sharing of knowledge and expertise, encourage learning out loud, working out loud, collaborative working) Independent social learning model (advising individuals to develop the new skills to manage their own learning networks and bring insight/feedback into the organization)

This paper written by George Siemens in 2008 on Learning in Networks raises issues very similar to those we are raising in our discussion at CPSquare. This paper also has implications for how the Women's Learning Studio is launched into practice in its discussion of teacher as learning atelier, concierge, etc. Google Scholar, Scopus, and open access journals offer increased access to academic resources; an extension to more informal approaches such as regular internet search and Wikipedia. Social software (blogs, wikis, social bookmarking, instant messaging, Skype, Ning) provide opportunities for learners to create, dialogue about, and disseminate information. But what becomes of the teacher? How do the practices of the educator change in networked environments, where information is readily accessible? How do we design learning when learners may adopt multiple paths and approaches to content and curriculum? How can we achieve centralized learning aims in decentralized environments? This paper will explore the shifting role of educators in networked learning, with particular emphasis on curatorial, atelier, concierge, and networked roles of educators, in order to assist learners in forming diverse personal learning networks for deep understanding of complex fields.

from Fast Company.com Explanation of Mightybell and interview with Gina Bianchini about why she created it. Again, the focus is on groups. "Today, the number of social networks available to us means there's a surfeit of places to come together online--we share aspirational photos on Pinterest, photos from our lives on Instagram, news on Google+, Internet happenings on Tumblr, and everything else on Facebook. But with so many channels to work with (waste time on?), the things we want to say are easily drowned out in noise, making it hard to establish genuine, intimate relationships with groups of people who aren't close friends and family. Sure, you can like a photo or retweet a clever one-liner as gestures of social solidarity, but they don't go far in making connections that count. Which is why Gina Bianchini, founder of new social network Mightybell, thinks it's time for an AOL chat room renaissance. Collaboration and action in intimate circles could be her competitive advantage."

More on Mightybell

excellent article by Jennifer Chandler and Kristen Scott Kennedy on building capacity through networks, February 5, 2016.