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In two of our projects with large law firms we included an RSS feedreader in the social software mix (among wiki, blogs, social bookmarking). We introduced it primarily to Knowledge Management Lawyers (KML) that needed to gather a lot of content from various sources. They also use it to subscribe to updates from the wiki and blogs. They appreciate the fact that it is much easier to plow through a stream of updates rather than going from email to email and deleting every one of them.

Have a look at two case studies: Dewey & LeBoeuf and Allen & Overy

In our company, we had a survey in April (2008), asking managers if they needed a RSS Reader. Some figures: 72 managers responded, 68 managers subscribed to more than one (company) blog. 9 managers already used iGoogle or a RSS Reader, 13 managers replied they did not need a RSS Reader, 50 managers replied they need a RSS Reader. As a result we planned a project to select and deliver a company RSS Reader. The project will be executed mid 2009.

Once CRM, DMS, Intranet and other proprietary system vendors thoroughly implement RSS functionality, it will get a big push.

I think a tipping point might come if ERP apps providers (SAP, Oracle, etc.) started publishing RSS feeds of ERP data!

In another project with a large law firm we took a very close look at the production (and consumption) of current awareness material. Current awareness included for example information on current developments within legal practices, latest court decisions etc. The firm made extensive use of newsletters to disseminate that kind of information. There was a multitude of newsletters available, some of them covering similar grounds. Maintaining email lists was very time-consuming and frustrating. Consumers did not know which newsletter were available. Also, newsletters were not personalised nor very timely, as they had a specific publishing date. We therefore recommended using RSS as delivery format, which would make the process of producing and consuming content more efficient and in the end more cost-effective as shown in a business case

It's with a heavy heart and a sense of bewilderment that we conclude that the market for enterprise-specific RSS readers appears to be dead. Two years ago there were three major players offering software that delivered information to the computers of business users via RSS. Today it looks to us like the demand simply never arose and that market is over.

It's insane - a solid RSS strategy can be a huge competitive advantage in any field. We have no idea why so relatively few people see that.

Neglecting RSS at work seems to us like pure insanity.

If dashboards take off, then maybe RSS will gain traction as the wiring? This probably requires: secure feed displaying widgets, good filters.

Enterprises are scared to disrupt their own structure and command lines by introducing uncontrolled information flows both internally (which can route around management) and externally (which can route around the official PR outputs and sales inputs of the company)

Look at the headline you used.. RIP Enterprise RSS. Now read that from the point of view of a manager in an enterprise. WTF does "Enterprise RSS" mean? What are the business reasons to care? What does it do for them? People don't care adopt RSS, just as people don't adopt XHTML, Javascript etc. They adopt products that use technology to do something that they value. No one cares about the technologies used to display this page... they want to read the page.

Enterprise RSS doesn't mean much. When RSS companies start talking about secure communications channels that intelligently and automatically route relevant information to the people who need/want it, light bulbs start lighting up.

I think Microsoft SharePoint could be the killer app for RSS in the enterprise. SharePoint has RSS built in and uses it to syndicate changes that happen within the SharePoint ecosphere and notify enterprise workers that something significant has happened. Of course, SharePoint RSS could work with third-party RSS readers, but it's really designed to be used with Microsoft's Office Suite, where enterprise workers can interface with SharePoint, through RSS and other means, directly

One thing missing from this (great) post is the cost of these tools. Looking at Newsgator & Attensa, these are expensive enterprise tools and trying to sell them to IT managers that don't fully understand RSS is next to impossible. Imagine saying to a CIO, who barely understands what RSS is, that you need $175,000 for Enterprise RSS software... it isn't an easy sell.

In this part of the world (SE Asia) we're seeing more & more top management wanting tools for themselves and their teams to connect to "Facebook and these social network things". Feeds and aggregation/search tools are the perfect wiring for this. But the front end? There's a lot of choice and individual needs vary. A decently setup igoogle/netvibes page can work wonders..so why pay?

Also, reading RSS is likely viewed as not work related, and so its frowned upon within the enterprise (remember, those enterprise folks have "real" work to do, they don't get paid to read BoingBoing all day long).

Last year just 7 percent of librarians mostly or totally disagreed with recent decisions made regarding the library. This year the figure was 16 percent. Similarly, in 2008, a mere 3 percent were dissatisfied with their job. In 2009, 8 percent were unhappy.

One might think that the library's continued work in assisting marketing efforts -- 62 percent of respondents said the library is their firm's main source for marketing research -- might upset librarians trained to research statutes and legal issues. But the problem isn't the work, say several library chiefs; it's the recognition that comes with it. Or more often, doesn't come.

Still, librarians have become tougher, more successful negotiators when it comes to renewing contracts with publishers -- thanks in no small part to the metrics they get from new tracking software.

now there's commercially available tracking software -- like Onelog, from the U.K.-based company Info Technology Supply Ltd., and Advanced Productivity Software LookUp Precision.

A third package mentioned by some library chiefs was Research Monitor from Priory Solutions.

costs for electronic re­sources other than LexisNexis and Westlaw rose in 2008, with the average firm spending just over $1 million, compared to some $929,000 in 2007. (Lexis and Westlaw spending decreased slightly.)

it's no shock that more firms are starting to ask a question that, up until now, seemed almost blasphemous: Lexis or Westlaw? Last year just 12 percent of firms said they intended to move to a single-vendor strategy. This year, 31 percent did.

Multimillion-dollar knowledge management systems were something that more than a few firms invested in. Newer platforms, such as Microsoft SharePoint -- which five library chiefs praised as a tool that made their work easier and three more planned to launch in 2010 -- just do it better. "SharePoint lets us splice and dice pieces of information, creating all these little repositories without going through IT or ten years of programming," says one library head. "You want to create a database full of Madoff stuff? There, it's done. And anyone can access it through a Web browser."

Five other firms gave a shout-out to Ozmosys' eponymous service, which helps them provide personalized news delivery to users.

Debevoise started using Ozmosys last September. Since then, some 500 of the firm's 750 attorneys have signed up for the service.

The Full Survey: The Librarian's Expanding Role Electronic Resources Staffing Finances

So what’s the fine print? Here are some considerations…

The numbers Alfresco used are from a government price list. It isn’t clear to me whether those numbers are “list” or are a negotiated, reduced rate, but from my past experience with Documentum, I’d say they are closer to list.

A portion of the “first year’s cost” is maintenance and that recurs every year. For Alfresco you are only paying for maintenance, so the entire $33.5k will be due every year. Using the numbers from the whitepaper your Documentum maintenance bill would be about $115k every year.

Alfresco showed a 2-CPU configuration for their 1000-user config priced at $33,500 which included a test server. Then they showed a “high availability” config with a $9,250 up-charge. But they didn’t double the procs. If you’re going to be HA, you’ll need at least two of everything.

This is a disaster. It removes the communications aspect of the wiki.

Alternatively, Kwizcom have a Sharepoint wiki which might do the trick (plus a free evaluation version). http://www.kwizcom.com/ProductPage.asp?ProductID=524&ProductSubNodeID=525

The top three on my list are Mediawiki, Confluence and SocialText. All of very INexpensive.Mediawiki is open source and free. We have not used open source software before, so it presents some new challenges.Confluence has a free download and a sharepoint connector.SocailText also has a SharePoint connector. The company is one of the thought leaders in wikis and social media.

I introduced Confluence in my previous job, and was very happy with it. However it's a challenge to maintain it with pure Windows point and click trained IT staff.

With Confluence, many many plug-ins and macros are available to present access to content on your web page.

Traction TeamPage has the feature you request (and then some) which is to send e-mail notification that shows the DIFF view of the old and new pages. You can fine tune which spaces you want to monitor at this level - and even fine tune it by author, tag or other search facility.

For categorizing any SharePoint items or documents cross-site based on centrally managed taxonomies and browse it by default navigation, category tree or A-Z directory you can use the Taxonomy Extension found at:http://www.sharepartxxl.com/products/taxonomy/default.aspx