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Study Shows 15% of New York Diners Look at Calorie Counts on Menus July 26, 2011 -- A new study suggests many customers of fast-food restaurants aren't taking advantage of calorie information provide on some menus. About 15% of people who buy fast food in New York City read the calorie information required on menus, the study shows.

The power of emotional validation; dealing with another person's anger

Among the plethora of social networks, Facebook, with more than 900 million active monthly users, might represent the biggest marketing opportunity for companies large and small. But marketers who think that creating a Facebook page and walking away is enough should think again. From advertising opportunities to finding new customers, a lot goes into successful Facebook marketing.

For entrepreneurs, knowing how to communicate clearly and effectively is critical in leading a company -- and selling your business ideas. But the words you speak and hear are only a small part of getting your message across to your employees, customers and investors.

June 5, 2012 Consumers are more likely to follow you on Pinterest or Twitter than they are on Facebook, a new study shows. According to the 2012 Social and Mobile Commerce Study-a joint research project by the National Retail Federation's Shop.org, comScore and The Partnering Group consultancy-customers say they were following fewer retailers because of concerns about information sharing and privacy.

January 1, 2012 On Jan. 1, 2011 my brand new business-PassivePanda.com-had received exactly zero visitors. Eleven months later, the website has received over 350,000 unique visitors and almost 750,000 page views. Even better, we have built an e-mail list of over 10,000 people and gained hundreds of customers.

February 13, 2012 To put it mildly, social media tools are transforming the way we communicate. These days, people send a tweet instead of an e-mail and write on Facebook walls instead of dial phone numbers. So you know the best way to reach customers is to join these conversations, but how?

When I was a resident I was given the opportunity to participate in a series of seminars designed to improve my teaching skills. In one discussion group the discussion leader asked us a question to which no one had an immediate answer. So he waited. And waited. And waited.