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June 5, 2012 Consumers are more likely to follow you on Pinterest or Twitter than they are on Facebook, a new study shows. According to the 2012 Social and Mobile Commerce Study-a joint research project by the National Retail Federation's Shop.org, comScore and The Partnering Group consultancy-customers say they were following fewer retailers because of concerns about information sharing and privacy.

maybe have to go to business.twitter.com to download pdf

June 18, 2012 So you're running a small business and you've got the basics of social networking mastered: You frequently tweet, you've created a venue on Foursquare and your Facebook Page is a work of art. How do you move to the next level of social marketing mastery?

No interest, no contact, no sale.

February 13, 2012 To put it mildly, social media tools are transforming the way we communicate. These days, people send a tweet instead of an e-mail and write on Facebook walls instead of dial phone numbers. So you know the best way to reach customers is to join these conversations, but how?

June 18, 2012 View videos The Web moves fast, so you want to tweet and Facebook post that great content or announcement in quick succession the second it comes to you, right? Not so fast. It turns out that there are ideal times to tweet and post-and they are not the same, suggests analysis from Bit.ly.