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Tool for measuring social media "influence" on Facebook, Twitter, LinkedIn

*does this matter for libraries? If users are basing decisions off it, then yes! -"Klout helps you understand your influence and how to leverage it. Benchmark your success, understand who you influence, and discover who to trust in the topics you care about." *another analytics tool

The average user has 229 friends and is 38 years old; 52% visit Facebook daily (36% daily for Twitter, 7% for Myspace, 6% for Linkedin); In an average day, 26% like another user's content, 22% comment on another users' posts or status, 20% comment on a photo, 15% update their own status

^We both uploaded the same article about 2 hours apart :)

Eye tracker study of where people tend to look on a Facebook profile (results highlight importance of profile pictures, job title, and thumbnails of friends)

-Profile pics matter *for libraries its about establishing and maintaining a brand *recognition is key, from the profile pic to the thumbnail -LinkedIn is all about the job title *makes sense given the professional emphasis of LinkedIn -friends matter *be careful about who libraries friend, as it goes a long way to establishing social media bona fides (businesses vs gov't orgs, other libraries, brands, etc) -content on top is most important *libraries need to continually update, refresh and monitor their social media pages *spam, obscene or offensive posts need to be removed quickly -SNSs condition people to peruse and evaluate in different methods per each SNS -even though pics are bigger on some SNSs than others, eye movement remains the same -shows that each SNS has its own way of conveying info to users, even when users might not be aware of it -Youtube thumbnails garnered as much attention as the larger pic -Klout scores to the side, with more info got more attention than the larger Klout score number **what all of these means is even unconsciously, people negotiate SNSs differently

-average FB user age has increased from 33 to 38 in 2 years *result of SMNs becoming more commonly used among the wider population -26% of people "like" content each day... 15% update status each day *libraries need to take into account stats like this when judging the efficacy of SMN posting -only 8% of FB friends are family, 12% extended family *the majority of FB friends are weak or latent links *SMNs encourage the maintenance of these weaker links by making it easy to stay in contact with people -56% of people update status 1x/week; 15% 1x/day 53% comment on someone's post 1x/week; 22% comment 1x/day *libraries need to shoot for the 1x/week people -52% of people use FB daily 36% of people use Twitter daily 6% of people use LinkedIn daily