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POS Systems - Why You Need A POS System - 0 views

  • The high volume of cash and credit cards that pass through a restaurant each day make a POS system a necessary. Not only does a POS system track every penny of your sales, many POS programs also act as credit card processors. This makes swiping credit cards more secure for both the customer and the business. Servers are accountable for all their sales, and it is impossible to alter checks in the computer unless you have the password. This helps cut down on employee theft.
  • Remember all that money you saved on bookkeeping? You may end up spending it on your tech guy, to help set up the POS and perform any trouble shooting. A POS system doesn’t have the same life span as good old fashioned cash register. You will need to replace parts, update software and eventually need to replace it entirely with a new model. New POS systems come with limited warranties and tech support, but just like every other piece of equipment, the problems always seem to start after the warranty has run out. For this problem, you can always buy extra tech support.
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    This is an article simply introduce the basic function of the point of sales system. The author explain the reason it is useful in restaurant business,including reduce employee theft,keep track of sales.What is more, it plays an important role as a bookkeeping system since it help prepare payroll, keep track of food usage and so on. However,more attention should be paid to their drawback because it may result in information losses related to the business transaction. The restaurant manager should be aware of these potential problems and take actions to make it better serve the property.
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    POS system simplifies communications between the kitchen and the wait staff, tracks production procedure. It is a effective tool to organize profit and save cost. However, POS system has the common drawbacks of electronic technology that is the restaurant may lose data if it happens to crash. In addition, restaurant manager need to replace parts of POS system, update software or buy a new one.
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Ipad Restaurants, Ipad POS, Ipad Point of Sale, Ipad for Restaurants, Restaurant Softwa... - 2 views

  • ISPOS delivers on all fronts an iPad Point of Sale system for restaurants that is completely mobile and offers the restaurateur a unique tool set and a truly mobile experience that is easy to use, reliable and affordable
  • Hundreds of amazing features await you. With our easy-to-use interface, amazing features, and rock-solid stability, ISISPOS is quickly becoming the new standard in restaurant POS
  • Included with your ISISPOS purchase, 365 days of service.
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    Hey all, Here is an article I found about a POS system that is supported by either an IPAD or an Iphone device. There are many pros to buying a system like this for a company that is just starting out. If someone is having problem you can call and the ISISPOS system will provide 24 hours a day customer service. Because the world is getting faster and more demanding, it is becoming necessary to find other ways of pleasing the customer in a more efficient manner. With this technology, one has the ability to be completely mobile and is not restricted to conventional forms of typical POS problems. It is affordable and easy to use. With cloud computing, your business can save an enormous amount of money versus sticking to the traditional infrastructure. Instead of buying new hardware and software every so often, one can now rest easy with cloud computing technology because it updates on its own and has the ability to be accessed from anywhere, even home! It is literally like having your business in the palm of your hand.
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    Great Post! Two days ago, I had the opportunity to visit a restaurant where the staff utilized an iPad to take the orders. This was a non-franchise restaurant; I can't imagine how much money the owners spent on such technology. The food came out quickly, I am not sure if the utilization of the iPad helped expedite our order, however it was done quickly. Once we asked for our check, the server was able to send the request to a printer and brought the ticket very fast. I wanted to play with it, but didn't feel comfortable asking the server.
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    I really enjoyed getting to know more about these POS systems that are supported by Iphones and Ipads. They seem to be very advantageous to restaurants, and I agree with your point that they do not provide the typical POS problems. I feel that the cloud computing technology has really made these systems entirely beneficial. These systems are getting closer to becoming virtually perfected.
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eMenu Pro For Restaurants on the App Store - 0 views

  • eMenu Pro For Restaurants –an interactive restaurant menu or wine list for Restaurants. eMenu Pro for Restaurants offers diners to browse a visual, graphical & attractive menu, showing pictures of the dishes & Multiple menu languages.
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    Even Apple has got a new version of eMenu Pro for Restaurants.
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How to Choose Restaurant Accounting Software and Stay in Business - 0 views

  • the right restaurant accounting software can be a key to survival in the restaurant business. It's a shame it's true, but cost control is a must. The only way to have current, accurate information for making decisions is with some automation. Just the reduced stress that results from knowing where you are may pay for the right software.
  • Can restaurant accounting software help a business survive and thrive. The failure rate in restaurants is high. Often that isn't because of the menu or even because of the volume of business. It's often cost related.
  • Do you know the cost of every menu item?
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  • Are vendor prices up, down or sideways?
  • Ever run out of anything?
  • Where do you make most of your profit?
  • only with the right accounting system can you possible keep on top of costs on a daily basis.
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    Choosing the most appropriate Accounting Software for a restaurant can be a tough decision. As this article states, the Accounting Software is extremely important in the restaurant business because you can intelligently control expenses by tracking costs and sales for each menu item and managing food inventory. It also helps to determine each day what your profits are and you can analyze this information comparing it weekly or monthly for marketing purposes.
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    This article basically emphasizes the importance of having an accounting system. All the questions that needs to be asked for the success of one's business can be answered with the implementation of an accounting system. For instance, "Are vendor prices up, down or sideways? Where do you make your most profit?" Im not saying that an accounting system will resolve all issues but it will make managing one's business easier and seamless.
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Annual Restaurant Study Points to Renewed IT Investment | News | Hospitality Magazine (HT) - 0 views

  • An overall examination of companies’ IT budgets as a percentage of revenue reveals that restaurants are allocating more money toward IT budgets in 2011 than they did in 2009 or 2010.
  • the industry still looks to IT to cut costs and increase efficiency.
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    It looks like the restaurant industry slightly started recovering from the recession in 2011. an increase in revenue and guest counts let to a positive effect on information technology spending in the industry. Restaurants' information technology budgets reflected that they allocated the most money to it than they had in the past 2 years. This rise signifies that Restaurants on concentrating on the important of new information and innovations to set their locations and and environments apart from others. The article states that the biggest percent of the IT budget goes to internal personnel, followed by software, hardware, external service, and last, compliance. The industry pays close attention to information technology because it is tool that helps in cutting costs and increasing efficiency. Some of the IT features in restaurant that are popular are point of sale systems, credit card swipes, and touchscreens. The latest trend toward IT investments in the restaurant industry is a sure sign that the entire hospitality industry is both becoming more interested in technology advancement and getting out of treacherous economic waters.
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Restaurants Invest In Technology Again | Restaurant/Hospitality POS - 0 views

  • Financials and accounting continues to rank as the most important point-of-sale (POS) function.
  • Credit card swipes are the most important POS peripheral in 2011, followed by touchscreens, kitchen printers and kitchen display systems.
  • Twenty-five percent of respondents plan on replacing their POS systems in the next 5-6 years.
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  • PCI DSS compliance efforts continue to gain ground, with 84% of respondents reporting that they are in compliance.
  • Facebook and Twitter are the most popular forms of e-marketing among restaurants, far surpassing SMS/text messaging.
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    After years of struggling in negative business environment, according to a study conducted by Hospitality Technology, restaurants report that technology investment is back. Survey reveals 25% of respondents will replace POS System in next 5 years. 
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Case study: Restaurant industry in the cloud - 0 views

  • By using Cloud Computing to improve the method in which they interact with customers, over 2,000 restaurants nationwide have been able to migrate to the clouds,
  • The London-based company's Software as a Service (SaaS) solution has allowed restaurateurs the chance to handle bookings, promotions and customer feedback through an online application accessed directly across the internet.
  • The application does away with the need for investment in previously costly hardware
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  • “What we’re seeing is a whole new delivery model, but the benefits for the customer is the direct savings involved.”
  • Livebookings have worked tirelessly on developing their mobile platform in recent months, and Colin Tenwick has found himself talking up Cloud Computing more and more as their system expands and other industries start to make the switch to the new IT infrastructure.
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    As it happens, the restaurant industry is leading the way in IT innovation. A UK-based online reservation provider called Livebookings will soon be rolling out a software package that will allow restaurants to manage their bookings, promotions and customer feedback in real-time. This allows restaurateurs instant data analysis of customer trends and behaviors, and gives them the ability to develop timely strategies to draw in new customers.  Before cloud computing, the need for a significant investment in IT meant restaurants were hesitant to use computing to interact with their customers. Now all they need is access to the internet. Going hand in hand with this new infrastructure is the development of mobile apps, which ultimately put the power in the customer's hands, or pockets, as it were.
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Advantages and Benefits of Point of Sale Systems Over the Older Cash Register Systems - 0 views

  • Whether it's a Brisbane point of sale, Sydney point of sale, Melbourne point of sale, or a hospitality point of sale in Adelaide a point of sale helps to speed up the service and delivery of good to customers. While a cash register only stores money and is often attached to a computer or bar code scanner a point of sale or POS does this all in one interface. Cash registers are often slower, and more limited in their options and methods of payment then a POS. For these reasons, many cash registers systems are being dropped for the more modern POS systems.
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    Point of sale systems are revolutionizing the retail and hospitality industry. They have gained much attention and are now much more common then the older cash register terminal systems that once used to be at every retail store in Australia. The reason for their increasing popularity in retail stores, hotels, and restaurants is that they are more efficient and make processing and tracking orders easier. In the hospitality industry a POS system is much better because of the different needs, requests, and reservations of customers. Data must also be stored, and processed by the staff of the hotel to ensure smooth operation of the hotel. Because POS systems can record date such as payroll. labor, volume of good sold etc, they are more feasible then a cash register system. POS systems are now found in high volume restaurants. restaurants that bustling with clients have installed this new software to be able to track and complete orders in real time, similar to a rail or airport flight schedule. Customers appreciate when their food is delivered on time, and when their orders are not mixed up. For high volume or busy restaurants the POS system offers incredible advantages and the possibility of increasing profits.
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Secure iPad POS for Restaurants - 0 views

  • Secure iPad POS for Restaurants
  • Revel Systems
  • has joined forces with Network Intercept to create a new, leading-edge iPad POS system.
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  • one of the most secure restaurant POS providers on the market.
  • uses verification and encrypts all data and payment information from end to end.
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    Revel Systems has joined forces with Network Intercept to create a new iPad POS system. It will make Revel Systems one of the most secure restaurant POS providers on the market. Because keeping the customers' credit card information safe is the top priority of Revel Systems, they have a passion to create the software which can provide the highest level of protection by using verification and encrypting all data and payment information from end to end.
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Buffalo Wild Wings Franchisees Improve Service With Automated - 1 views

  • implemented QSR's automated kitchen display software and hardware within franchise operators of Buffalo Wild Wings Grill & Bar restaurants to help ensure consistency, food quality, and optimum ticket times.
  • . We are now able to look at what each station is doing and effectively manage our problem areas by finding which employees can keep up and which can't. It has also made our kitchen calm, organized, and quiet.
  • 24-7 supplies a comprehensive set of solutions to these Buffalo Wild Wings franchisees which includes a POS system that is the "easiest and most flexible in the industry,"
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    Buffalo Wild Wings added QSR's automated kitchen display hardware and software to over 40 of their locations. These locations are currently using a ticket-less automated system in the kitchen and have found there are faster "ticket" times, they are better able to determine problem areas in the kitchen, and are able to evaluate employee performance during busy times in the restaurant.When using a "ticket-less" system it is easier to track orders and/or mistakes that may happen because you do not lose the ticket (which is a common occurrence) I currently work at a restaurant that was looking into QSR's automated kitchen system, but we have not done that at this point, but we will move to that eventually. However we do have QSR's newest seating and wait list management technology and it does make a world of difference when managing seating and a waiting list in a large restaurant.
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Beautiful Brands International Rolls Out Revel Systems' Revolutionary Mobile Point-of-S... - 0 views

  • maker of the revolutionary mobile point-of-sale system that operates on the Apple iPad or iPhone optimized for restaurant and retail establishments
  • Revel Systems the premier point-of-sale brand for restaurant and retail stores with multiple franchised locations
  • Revel Systems’ POS system offers both the power of cloud-based software and the security of a local iPad application
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  • potential for a faster adoption rate
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    This article reveals that Revel Systems is expanding its point-of-sale products with Beautiful Brand International. Revel Systems is well-known for creating the mobile point-of-sale system for Apple used by numerous restaurants and retails. Other popular restaurants currently partnered with Revel Systems are Camille's Sidewalk Café, Dixie Cream, FreshBerry Frozen Yogurt Cafe and Rex's Chicken. This POS system provides a quicker checkout option for customers and offers hotel/restaurant managers the option of powering the software using the cloud or an iPad application. This provides the company a cost efficient, easy to use program that has the ability to customize payroll, track inventory, email receipts and allow customers to make orders online. Most managers who invest in this program make it a requirement for all their companies to utilize in order to provide a systematic approach to maintaining their database and ensuring all locations are managed the same. This is such a popular and competitive tool that Revel is already making $80 million since its origin in August 2010. A major advantage of this system is that it provides the ease of accessing documents with its reliance on servers hosted in the cloud. These systems are quickly being adopted by restaurants mainly because customers are impressed with the style, speed and reliability. Revel Systems forces busineses to upgrade their POS systems in order to meet security standards. This will result in a $34 billion POS market by the end of 2012. Companies selling these systems make businesses believe they need POS systems in order to run their business efficiently. They explain that with servers hosted in the cloud, management is enabe to see data in real time from any location.
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    The article talk about a POS company that has developed a complete system for retail or restaurant stores that runs on the IPAD and the Cloud. It lowers the entry barrier by more than 75% compared to a regular MICROS POS system, they do this by not having a in house server and using standard hardware.  One of the advantages of using this system is that you can monitor your sales real time on any location that might be using the system.
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PAR Restaurant - EverServ TSR: Restaurant Point of Sale Solution - 0 views

  • Designed for any operation size, TSR enables even the smallest operator to access the same advanced capabilities that large chain restaurants have. TSR’s technology is structured around a boundless customer-centric approach with an integrated design to every aspect of guest service – wherever they are. The open and flexible architecture makes it easy to extend revenue generating opportunities beyond the restaurant to reach out to new customers or increase the loyalty of your existing customers. In addition to providing an end-to-end solution within the four walls of your restaurant, TSR offers sophisticated enterprise management for your operations which simplifies centralized support of remote sites. The enterprise tool set that lets you know what’s happening in your operations today, so you can manage it before tomorrow.
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    "TSR is an enterprise grade restaurant point of sale solution that helps you provide exceptional customer service and efficiently manage your operations."
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iPad, Tablet Point-of-Sale Systems Gain Popularity - 1 views

  • An iPad looks modern and sleek, the device’s mobility gives a merchant greater flexibility in serving customers, and the cash-register software available for a tablet costs considerably less.
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    In this article, mobile POS systems are discussed. Popularity of these devices such as iPad and other tablets are constantly growing. Point of sale computers can cost upwards of $20,000 which is a pretty penny for a restaurant. If restaurants were to switch to tablets and mobile POS systems, the cost wouldn't be the only benefit. With the iPads and tablets, owners and managers can track how many guests enter the restaurant on a daily basis. Inventory is kept up-to-date and is easily accessible for corporations. An interesting point made in the article is "In the same way that some customers continue to write checks in an age of online banking, some merchants will continue to use the older point-of-sale systems out of habit." The times are changing and technology is improving every day. The mobile POS systems allow for small businesses especially to use the money saved for something that can benefit the restaurant- perhaps new equipment for the kitchen. This article describes a program that PayPal recently began to offer. PayPal agreed " to waive transaction fees for the remainder of the year if a business replaces its cash register with an iPad operating PayPal's free mobile-payment technology." The top three tablet POS systems are Groupon, Square and NCR. Each of these have their pros and cons, but over all, they are significantly less expensive than the only bulky POS system.
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    Being a technology kid it is interesting to see how things use to be even just a few short years ago. The different 10 years can make in the POS systems restaurants use is a huge. As times continue to change, most restaurants will be going from POS terminals to POS tablets. Changing to tablets is much more cost effective especially for smaller businesses that need to save wherever possible. Just like when POS terminals came out, there are now a number of tablet POS systems to choose from. Big companies like Groupon and Square have POS systems created for different hospitality segments. Although there are some wonderful creations with the tablets, this form of technology is not made for every business. It gave an example of a company who opened with tablets but within a year forked over much more for the traditional POS system.
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6 Lesser Known Uses of Beacons in Restaurants | News | Hospitality Magazine (HT) - 1 views

  • allowing customers to order ahead
    • pattyjoe10
       
      Beacons allow customers to order-ahead of time. It attracts a different clientele and allows us to gain others because of a shorter or no waiting time. Like an express line. But they have to make sure the order is left ready by the time customers arrive.
  • consumers today value personalized, contextual mobile engagement, built around their current location, interests and buying preferences.
  • 80% of consumers prefer receiving personalized, context-aware branded content through their mobile app.
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  • Therefore, it is highly likely that, merging mobile marketing efforts with iBeacon technology could result in higher click-through, quicker conversion, more sales and greater loyalty.
    • pattyjoe10
       
      Technology has taken a huge toll on society and business now a day. If our business is keeping itself updated with technology, could mean we are at the top of our game. 
  • Q app
  • busy a restaurant is at a particular time
  • real-time information
    • pattyjoe10
       
      Beacons also allow customers to know exactly how much people are at that exact time at the restaurant or business, and thus waiting time, if any.
  • not overwhelm users with notifications
  • deep understanding of the value offered to customers and deliver it in the best way possible.
    • pattyjoe10
       
      I believe this is one of the most challenging for businesses. Customers (as myself) hate when we get attacked by too much notifications.  If it were useful in anyway or if it called my attention every now and then, buy companies apparently don't pay attention to how customers may feel.  It is very important to use the access wisely and give out information customers really want. Offer what they are looking for, by personalizing.
  • delivering personalized deals and messages
    • pattyjoe10
       
      Attract customers by promoting events or special offers. People like a place they can see as happy and fun. Also, who doesn't like discounts.
  • prevent boredom
  • offer customized discounts for first-time customers, encouraging them to come back often
    • pattyjoe10
       
      I believe this is one of the best efforts to retain and gain customers. Reward the customer who passes by every now and then, with personalized dishes; and reward  first time customers by attracting them with discounts specifically for them.
  • deliver custom menus to valued customers based on previous orders and visit history
  • awarding crawlers
  • ollect massive amounts of untapped data
    • pattyjoe10
       
      Another must. Keep track of everything to better improve employee wages and specifics of customers that are out-and-about.
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    Technology has taken a huge toll on society and business now a day. If our business is keeping itself updated with technology, could mean we are at the top of our game. This article briefly  demonstrates how Beacons can help improve your business by providing how, when and where are customers behaving. For example, Beacons allow customers to order-ahead of time. It attracts a different clientele and allows us to gain others because of a shorter or no waiting time. Like an express line. But  it may become a challenge if the business doesn't know how to ensure a time-effective preparation before customers arrive. Beacons also allow customers to know exactly how much people are at that exact time at the restaurant or business, and thus waiting time, if any. Another advantage would be "push-customized notifications". I believe this is one of the most challenging for businesses. Customers (as myself) hate when we get attacked by too much notifications.  If it were useful in any way or if it called my attention every now and then, but companies apparently don't pay attention to how customers may feel.  It is very important to use the access wisely and give out information customers really want. Offer what they are looking for, by personalizing. It also helps to attract customers by promoting events or special offers and notifying via beacons. People like a place they can see as happy and fun. Also, who doesn't like discounts? A fifth advantage, and as I believe to be one of the best ways to retain and gain customers, is to reward the customer who passes by every now and then, with personalized dishes, and reward first time customers by attracting them with discounts specifically for them. And finally, another must consider, is that beacons help keep track of everything (all happening at a specific given time) to better improve employee wages and specifics of customers that are out-and-about.
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    Technology has taken a huge toll on society and business now a day. If our business is keeping itself updated with technology, could mean we are at the top of our game. This article briefly demonstrates how Beacons can help improve your business by providing how, when and where are customers behaving. For example, Beacons allow customers to order-ahead of time. It attracts a different clientele and allows us to gain others because of a shorter or no waiting time. Like an express line. But it may become a challenge if the business doesn't know how to ensure a time-effective preparation before customers arrive. Beacons also allow customers to know exactly how much people are at that exact time at the restaurant or business, and thus waiting time, if any. Another advantage would be "push-customized notifications". I believe this is one of the most challenging for businesses. Customers (as myself) hate when we get attacked by too much notifications. If it were useful in any way or if it called my attention every now and then, but companies apparently don't pay attention to how customers may feel. It is very important to use the access wisely and give out information customers really want. Offer what they are looking for, by personalizing. It also helps to attract customers by promoting events or special offers and notifying via beacons. People like a place they can see as happy and fun. Also, who doesn't like discounts? A fifth advantage, and as I believe to be one of the best ways to retain and gain customers, is to reward the customer who passes by every now and then, with personalized dishes, and reward first time customers by attracting them with discounts specifically for them. And finally, another must consider, is that beacons help keep track of everything (all happening at a specific given time) to better improve employee wages and specifics of customers that are out-and-about.
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    Creative and a bit scary application of existing technologies. Much like Facebook Messenger, when do we cross the line between convenience and forfeiture of privacy? As part of the industry, the responsibility falls to us to manage the line in favor of our guests. They will know when it has become too much, and we will know very soon after when business evaporates. Provide friendly, targeted service without being too invasive. Remembering orders and having them ready on time is fine. Sending a pop-up message every time the guest passes by in a cab may be a bit much. Consider how many Starbucks messages you could receive in any major metropolitan area. Without proper care, we could be giving a whole new meaning to the word Spam.
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Why You Need a POS System in a Restaurant - 0 views

  • If you are planning a very small operation, such as bagel or sandwich shop, you may not need a POS system at the opening time, especially if you aren’t going to take credit cards
  • ou will need to replace parts, update software and eventually need to replace it entirely with a new model. New POS systems come with limited warranties and tech support, but just like every other piece of equipment, the problems always seem to start after the warranty has run out.
  • If it happens to crash and you don’t have a backup, then you risk losing all your data, not just sales, but profit and loss statements and payroll statements.
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  • POS system acts as a time clock, it can also help prepare payroll. This can save you a lot of money in your bookkeeping department. Along with the daily operations of running a restaurant, a POS system can organize profit and loss statement and sales tax.
  • Another benefit of a restaurant POS program is that it can track everything from food usage to the most popular menu items.
  • One benefit of a POS system is that it simplifies communications between the kitchen and the wait staff.
  • This makes swiping credit cards more secure for both the customer and the business. Servers are accountable for all their sales, and it is impossible to alter checks in the computer unless you have the password. This helps cut down on employee theft.
  • This computerized system allows business owners to track sales, cash flow, food inventory and can help simplify your bookkeeping enormously.
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    This article discusses the importance of having a Point of Sale, or POS, system in your restaurant and its many roles in the operations of the business. POS systems track all sales transaction up to the minute. It also accounts for all employees' operations. Of course, there are pros and cons to every system. One pro of a POS is the direct connection to the kitchen staff. Once the server places the order, a ticket is printed in the kitchen thus helping to eliminate miscommunication and create efficiencies between servers and kitchen staff. Another positive stated was a POS system helps cut back on employee theft since the system logs employee actions and makes it difficult to alter items in the system. Additionally, POS systems can help substantially with the bookkeeping operations. POSs can track and collect data regarding popular and unpopular food and menu items. The system also can help with accounting and show payroll as well as profit and loss statements. One of the drawbacks of a POS is the susceptibility to electronic issues, such as hardware failure or system crashes. If there is a catastrophic crash to the system, the restaurant could lose all of its sales data as well as payroll statements and other important documents. Therefore, having a backup is important, but expensive. Additionally, while the POS system typically comes with a warranty, it would be smart to have an IT person employed who can set up the POSs and update the device or software and address any problems the POS network may encounter. Again, this adds cost. In the end, Point of Sale systems are an overwhelmingly positive tool for the restaurant industry. However, restauranteurs need to be aware of the issues and plan accordingly to run a smooth operation.
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    This article talks about POS. POS-point of sales is a hardware that used in the hospitality industry, mostly used in the restaurant. It's a tool you can accept the payment of customers and count the transaction. Modern POS system provides a platform to help customers to enhance the experience. It's also an easy communication with kitchen and wait staff. It can maximize the revenue. But some issues are POS systems come with limited warranties and tech support. I think companies need to ask for help with the IT advisor In the hospitality industry, tough competition and thin margins, we need to get more value from POS.
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5 Technologies Changing the Restaurant Industry - 0 views

  • . Webcam-Enabled MonitoringPairing advanced algorithms with high-quality cameras, Vision Enabled Training from Elmwood Park, N.J.-based Sealed Air records employees in food preparation areas and other workplace settings to detect any noncompliance with health regulations and safety codes.
  • 4. LED Alert SystemsKitchens can be loud and hectic and often staffed by people who speak different languages. Kansas City, Mo.-based Power Soak's Silent Alert System shines a light on kitchen confusion with a colored, LED alert system that's obvious, yet unobtrusive.
  • 3. Automatic Biodiesel ConvertersBefore petroleum-based fuels, cars ran on biodiesel. But Chico, Calif.-based Springboard Biodiesel has reinvented the way the fuel is produced.
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  • 2. Tablet Restaurant ManagementBusy hosts may like the New York City-based app Breadcrumb, which was created by a team of restaurateurs turned software makers. This flexible iPad app provides real-time views of tables, catalogs the menu by a selection's name or ingredients, processes sales and delivery tickets and sends orders to the kitchen.
  • 1. Touchscreen Food VendorsDigital boxes such as the MooBella Ice Creamery Machine can produce 96 variations of cool treats in 40 seconds. Another example is Coca-Cola's Freestyle soda fountain has the potential to dispense more than 100 distinct beverages from one touchscreen device.
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    This article describes five new trends in information technology for the restaurant industry. This first is Touchscreen Food Vendors, which is a device similar to the e-bar that allows a customer to choose many items from one machine. The second is Tablet Restaurant Management, which allows one to view menu items and manage delivery tickets to the kitchen. The third is Automatic Biodiesel Converters, which allows cars to receive eco-friendly fuel while at a restaurant. The fourth is LED Alert Systems, which allow the kitchen to be alerted to time-sensitive tasks. The fifth is Webcam-Enabled Monitoring, which allows the kitchen and floor to be watched at a remote site. The article also lists the price of these various innovations
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From Agony to Ecstasy: Learn How to Implement Large-Scale IT Projects During #MURTEC | ... - 1 views

  • Last year, #MURTEC introduced MURTALKs, concise 20-minute presentations that deliver big insights. On March 8, 2017, Stephanie Nardini, senior director of IT, Jersey Mike’s Franchise Systems, will deliver one such MURTALK as she describes the agony, ecstasy, risks and rewards of going all-in with a large-scale technology project in her presentation titled: "Thinking Big with IT: Implementing Large-Scale Projects."
  • She will illustrate how to take a company-wide initiative from inception to successful implementation, all while navigating proprietary technology, vendor partners and multiple stakeholders.
  • Now in its 22nd year, the Multi-Unit Restaurant Technology Conference (MURTEC) produced by Hospitality Technology, has become the “Gold Standard” event for education and networking in the restaurant technology industry.
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    This article introduces one of the big events about hospitality technology investment, MURTEC. MURTEC is the conference that technology-savvy restaurant companies, top executives, CEO, restaurant group, or independent operators gather to talk about technology initiatives, the limitation of existing hospitality technology and development. It is interesting that this type of event is held regularly for people who are interested in technology development, especially in hospitality industry. Good information about savvy technology will be introduced here and professionals can have chances to hear an explanation about new technology. Of course, the vendors also can experiment whether their technology will be successful or not based on attendees' response and competitors' products. Not only for this but networking can be established through the event. Sometimes though they have good products, their business cannot be successful if they fail to find proper buyers. Considering this issue, both vendors and buyers can have benefits via the event.
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Loyalty360 - What Are "Winning" Restaurant Brands Doing to Drive Positive Customer Loya... - 0 views

  • Shifting spend from maintaining old POS and back-office systems to next-generation omnichannel customer engagement, ordering, and loyalty systems. Today, actionable analytics and segmentation is a challenge for many operators. Restaurants need to invest in the expertise required to make the transition if they are going to keep pace.
  • The fast food giant is now playing catch-up on mobile ordering, mobile pay, and curbside pickup, which won’t be rolled out until the end of 2017.
  • capturing guest data across all signals and using this data to drive spend, frequency and brand loyalty. For example, by analyzing all orders – in-house and third-party data, restaurant operators can segment and market to their guests. They can personalize and upsell in real-time using location-based / check-in features. They can recognize and reward their loyal customers.
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    I liked this article because it actually discusses something I thought about for the discussion board. POS systems, can create ways for guests to easily access what they want, quickly get it and have the opportunity to receive loyalty perks and promotions via APPs. Fast casual restaurants such as Little Caesars just introduced a self service and mobile order pickup stationed called the "pizza portal" which i think is effectively reaching their target market. The usage of POS is restaurant brands are having a major positive effect and creating stronger brand loyalty, especially with the generation CX taret.
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Interview. Alexandru Balan (eMenu): How can a digital menu help restaurants - Business ... - 0 views

  • After five minutes of waiting we got slightly annoyed and started wondering if there isn’t a technology out there that takes care of this problem
  • Because of Millennials, what they want and how they want it. Everything now spins around technology, so why not a restaurant menu?
  • Here the eMenu lets them have translations in virtually as many languages as they want to, without turning the menu into a tome
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  • No more paper wasted on small menus that get lost under the furniture and have to be reprinted every week. With this option, the guest can have the full menu on the TV, with dazzling pictures, in any language he wants, having the option to check hotel amenities and services, all whilst having full internet access to verify any tourism related information he might please
  •  
    I found this article incredibly interesting, as it is an interview with the co-founder of eMenu, Alexandru. He speaks about how he thought up the idea of eMenu, when he was at a restaurant trying to pay the bill, but after five minutes of trying to call the server and being ignored, he got annoyed; and believed there was a way to fix this. Additionally, he makes great points about why the eMenu is so efficient, such as it being technology based, it is very popular amongst Millennials. He also makes the great point of it being on a tech system, it allows restaurants to have the menu in several language options more conveniently. As well as, it being flexible enough to make changes, such as newly added plates, without needing to reprint several new menus. He then goes on to say, he now looks forward to bringing this technology into the hotel industry, where room service menus can now be available from the TV, rather than in a "small wasted paper menu." All in all, I believe Alexandru makes some very valid points as to why the eMenu should be considered in many aspects of the hospitality industry. 
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Top 3 technology innovations changing the restaurant industry | FastCasual - 4 views

  • With technology evolving on multiple fronts in today's foodservice industry, restaurant operators are facing more pressure than ever to improve their business operations.
  • Grimes encouraged foodservice operators to not only take a comprehensive look at the types of technology affecting their industry but also how they could apply innovations being used outside foodservice.
  • ake Pepper the robot, for example, which a few airport restaurants are using to greet guests, provide menu details and offer menu recommendations.
    • krehman
       
      This article highlights the advice Robert Grimes, International Food & Beverage Technology Association president and CEO, gives to those looking to innovate their technologies in the Food & Beverage industry. In the article Grimes hits 3 main points: robotics, 3D printing, and Blockchain. He hits that robotics are being utilized already in food service outlets. How robotics are not only assisting customers with faster food times but also providing more variety to them within this decreased period. As well as assistance in the kitchen to execute orders faster. He discusses how 3D printing "will enable the food service industry to serve more fresh food - faster and with less space than traditional food service." For example, with cake decorating and pizza making. Within the article, Grimes also has an obscure idea, but yet one no one has thought about yet, of using a tracking service called Blockchain that can be readily available to customers to see where food from a restaurant is coming from (i.e. farm to table restaurants could show where they are receiving their products from exactly). Almost emulating the tracking service most use for packages being delivered to their homes. Grimes lastly explains the "seven Cs" of food service technology - clarity, convergence, connections, convenience, choice, consumer and commitment. "He placed clarity at the top of this list since the rapid growth of technology calls for clarifying what one refers" to, which he utilized to explain the 3 innovations. The rest of the article hits the rest of the C's and what each means to him and how it could help improve food service. However, the most important piece of information comes with the closing sentence: "To utilize technology, an organization must make a concerted effort to ensure that all employees are making use of it." Meaning that, you could implement everything and believe in it fully, but without belief of those working for you and with you, none of it will matter.
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  • Grimes pointed out three specific technologies that foodservice operators should have on their radars: robotics, 3D printing and the blockchain.
  • Flippy, Miller said, is designed to work alongside kitchen staff.
  • Chowbotics Inc., a manufacturer of a robotic machine that uses 21 ingredients to create more than 1,000 types of salads in around 60 seconds,
    • krehman
       
      The innovation of robotics seems to be an outlet for quicker prep times while providing a larger variety of options.
  • will enable the foodservice industry to serve more fresh food — faster and with less space than traditional foodservice,
  • It prints food in a variety of many shapes and sizes from as small as 1.5 millimeters high for crackers or several centimeters for a tart.
  • By digitally recording the identity of goods, a blockchain can provide a permanent, immutable record for every food ingredient as it travels from farm to table.
  • how it was processed and a full accounting of its movement along the supply chain.
    • krehman
       
      Eliminates the guessing game of where your food comes from for customers. With the ability to track food from order to deliver, as if it were an amazon package, will help consumers understand exactly what they are eating. It could also help different restaurants within the same area compete with how fresh their ingredients compared to others based on where product is purchased from.
  • the "seven Cs" of foodservice technology — clarity, convergence, connections, convenience, choice, consumer and commitment.
  • Business organizations need to have a holistic view of technology for their different departments. If they fail to do this, they run the risk of choosing the wrong system.
  • "People want to be able to get to their technology however they want to get there," he said, be it via a kiosk, a smartphone, a watch or a desktop.
  • "If you want to lower the cost of technology, go with consumer technology," he said. Many businesses already use consumer smartphones and laptops for this very reason.
  • Grimes insisted that many businesses continue to view technology as an overhead expense instead of an opportunity to improve service and efficiency.
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