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Telecommunication is a kind of trasmission and information. In old times, smoke signal or colorful flags were used as telecommunications. Nowadays, telecommunication involves use of electrical devices such like telephones and videos.  I think there are lots of people among us working in restaurant right now. So I want to ask a question: Does it frequently happen  that the phone rings when you are crazy with customers' orders? I am always struggling in such crazy situation which leads me to bad working mood. In this article, it mentioned telecommunication method that help servers in restaurant handle with phone calls in rush hours. Instead of voice message, Automated Attendant will send voice messages directly to managers' emails, which means not have to pick up the phone to hear voice mails. It really makes sense because sometimes servers even have no time to listen to the voice mails in phones, which will let restaurant miss some important dinner reservations. So as a server in restaurant, I do think telecommunication is helpful and significant.

Saudi Arabias national oil company, Aramco, was attacked by a computer virus, Shamoon, and it is suspected that an insider or employee assisted the hackers. The virus spread through the network and infected about 30,000 PC business computers and wiped their hardrives. This is one of the worst attacks against a single business. The hackers who claimed responsibility, The Cutting Sword of Justice, were politically motived. The companies more important documents including plant operating networks were not affected by the virus because they were on a separate and higher security network. Recently, other Middle Eastern natural gas firms with relations to Saudi Arabia have been hit by cyber attacks. Because the Aramco hackers admitted their motives against the Saudi Arabian government income sources, I think that all the cyber attacks may be politically motivated. As a Middle Eastern oil company with relations to Saudi Arabia, this is a major indication to take precautionary measures and increase network security. This attack demonstrates that no matter how much security you have in place, if an insider is willing to assist hackers or provide hackers with necessary information, you are no longer protected. It would seem imperative that employees with this access are chosen carefully or network access is very limited.

This article shares how the North Central Group implemented cloud-based mobile technology and boosted its overall guest satisfaction scores by 5.5% in a year. NCG, which manages 26 hotels in the Hilton and Marriot families, uses hotel SystemsPro's hotel ServicePro Computer Maintenance Management System. I feel this article is very relevant because we were introduced to cloud computing this week. Based on the statements in the article, NCG seems very satisfied with the system. They are able to stay on top of guest requests, implement preventative measures, and store all their information online, where it is accessible anytime. I think this is a good example of how cloud computing can have a positive effect on a hotel's operations, and in turn, their guests' satisfaction.

The integration of software and Hardware is what makes any type of system function. A computer system has various hardware components. The motherboard, which allows all hardware components to connect and interact with each other. The Processor, performs all calculations and actions. Ram, provides the processor with data. And finally the hard drive, which stores all the software and personal data. On the other hand, the software is what allows any device(computer or electronic device) to operate. In the case of a computer it requires an operating system to function.Windows and Linux are two forms of operating systems. Hardware can't exist without software or viceversa.

With Apple came a new era to the contemporary technological world in which some people and businesses can not operate with PC, because Mac interface and overall features seem to be more user-friendly, but however most of those people and businesses want to operate Mac, using PC features. So, this article suggests how to keep both systems working and what are the means, advantages and disadvantages to that

In the age of apps and mobile technology, something told me this one was coming. I found an interesting article about 10 travel companies being sued by a mobile app producing company for copyright infringement. Air Transport World is reporting that MarcoSolve Inc., based out of Oklahoma, is suing several airlines and other companies, including Avis Rent A Car, the Hertz Corp., Hipmunk Inc., Hotels.com, Priceline.com and Travelocty.com. The patent that MacroSolve is suing over grants the company the ability to download apps to any mobile device, collect data from those device users and send that data back to a central database. On a travel-based application, this would be conceived as the ability to track user location and automate social networking connectivity. MacroSolve was finally granted the patent in 2010 following several revisions when the company originally filed in 2002. More than 30 other companies other non-travel based companies were also sued by MacroSolve for infringement. However, a patent consultancy is claiming that the U.S. Patent and Trademark Office granted the same patent for the invention to different companies. When considering the app world and app technology, the article indicates that there are only very small differences in software that distinguish one patent from another. As app-building technology continues, I believe news reports will begin to reveal more litigation like this. This is the type of technology that tends to overlap in design. For example, the article says the MacroSolve patent on differed in its use of its app terms like "poll", and "survey". Air Transport World reports the recent litigation is forcing some foreign developers away from the U.S. market.

Apple filed a lawsuit against Samsung last year alleging smartphones and computer tablets made by the world's largest technology company are illegal knockoffs of Apple's popular iPhone and iPad products. Cupertino-based Apple is demanding $2.5 billion in damages, an award that would dwarf the largest patent-related verdict to date.

Network File System introduces a room layout software which can help event planner to maximize use of space and get the very best layout. It does not need the planner to draw himself, once you enter the data on a simple form the software requires, it will automatically generates an accurate and professional diagrams for planner. This software is simple to use, and also simple to customize. After it automatically offers the primary layout, planner can use the convenient shape toolbar to change the basic layout. It is just several clicks of the mouse. You do not need to master comprehensive plotting skills. Even thought the physical barriers or your real event rooms are some strange shapes, this software can use its room schematic feature to avoid all such barriers. Also it can automatically change the units of measurement if you plan overseas. And if the layout you want violates the fire regulations, it will warn you.

I think this system is useful for the hotel. I found so many benefit of this system. First, hotel can save a lot of budget by using this system because hotel does not hire professional IT employee to plot. Also this system can use hotel space effectively. Security is important for hotel, hotel should avoid hotel fire. This system can help hotel avoid violation of the fire regulations.

This article provides a new information for me. The room layout software mentioned in this article is really a great and useful software for event planners, which could offering planners an accurate, professional view of the room to present to clients. But I have a question that, the guests may have some special requirements, and after the software gives a suggestion, how to fix it to satisfy the guests. What should the planners do if the suggestion provided by the software is far from the guests' requirements?

This article explains how POS have improved efficiency and reduced the cost of operations. It explains how some locations have seen improvements since the implementation of MICROS called Simphony. The Simphony system allows the central management of the menus, payroll, scheduling and many other things from anywhere on the web. It has many functions and help with many other areas such has staffing and creation of a loyalty and gift card program. It also allows web reporting on mobile devices. The system has even helped with the drive thru ordering at the locations.

I think that this software is definitely beneficial after reading this article. Simphony will help these locations out in many ways, especially as it relates to efficiency.

According to the July 2011 results of the Sustainable Asset Management Survey by Gartner and TRIRIGA, an IBM company, only 8% of their 130 respondents in large corporations and public sector organizations indicated that they did not have an energy and environmental strategy. However, I suspect that this problem is more prevalent in medium and small organizations.

Article discusses results of study on sustainable facilities management and provides a rubric to set and reach energy efficient goals. Key point of the article I think was item number three in which the article instructs managers to focus on energy efficiency rather than renewable energy sources such as solar, wind, and other areas. See also link below to study... http://1105govinfoevents.com/custom/IBM/sustainability_white_paper.pdf

This article informs us on the different levels of integration to accounting, ecommerce, rental, shop management and other software modules. There is a slight difference between integrated and interfaced. Interface is when the system is linked to another accounting system like quick books or Peachtree in order to transfer data between them in order to communicate with third party programs. Integrated modules use the same file and information, data is consistent in order to avoid double entry. Most accounting systems are built in and tightly integrated into the software so there is an instant update of inventory quantity, customer history, account receivables etc. There are some advantages of a separate accounting package which include saving money, no retraining, and better overall design with stand alone accounting systems. Some disadvantages of a separate accounting package will be out of date information, updates and maintenance can cause problems, difficult configuration. The built in (integrated) accounting includes updates, quick reference, and easy configuration. Disadvantages are poor design. According to this article it seems that accounting systems which are integrated are far more efficient then interfaced accounting systems. Although it clearly states that both words are used interchangeably and both can give plenty of problems with the software. But with integrated individuals are just working with one program while with interface individuals have to learn two programs and user interfaces.

We love technology but we don't always know how to use it or even want to spend the time figuring it out. Thats why Sam Grobart is set out to take the mystery from some common questions that are being asked about todays technology problems.100 questions were asked and 25 of them were answered on his Gadegetwise blog.

According to this article it states that the US governement has send varies request to Google corporation to eliminate or bank certain searches on their website. The reason behind this is simply politics and security towards the US government and protection over the political views and 2012 US elections. Therefore, it shows how important Google is and has expand worldwide; everyone uses google as there top search engine versus other ones.

This article talks of 10 simple steps to go green in both a comercial and home cercumstances. Every business can do these steps to make a green company that can be used as a deferenciation point. I have never heard a company say that they make their own cleaning products.

Briefing discusses issues faced in convergence and trend toward migration to cloud based PMS / RMS. It also discusses the effect convergence will have on the way information is gathered (data acquisition and mining) and aspects of RMS such as  and average daily rate (ADR) and occupancy.

Hilton Hotels have invested $500 million on smartphone technology that allows guests to book their stay, check in from their cell phone, pick a room from ones that are available and request additional amenities be delivered to their room upon arrival. The biggest opportunity for guests is the ability to log on the day before their arrival and choose which room they want. They not only choose a type of room but they also choose the location.

This article explains the basics of Cloud Computing and how more companies are converting to the "Cloud." The article will also detail the pros and cons of Cloud Computing and highlight current issues concerning this growing technology.