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Green Engage - 0 views

started by ccepe015 on 18 Sep 18 no follow-up yet
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How Apple is trying to reduce e-waste with its new iPhones - 1 views

  • The new iPhone Xs and iPhone Xr will used recycled tin in their logic boards, preventing 10,000 tons of tin ore from being mined per year. The phones will also use 35% post-consumer recycled plastic in their speaker enclosures, and 32% bio-based plastic for the frame around the cover glass.
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    Apple is using recycled materials in their new phones and hopes to eliminate the need to mine new materials for future devices through their new Green policy
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Deciphering ROI from tech investment can be complicated | Hotel Management - 0 views

  • behind the curve when it comes to the latest technology, but hoteliers are also faced with trying to decipher what tech investments will provide the greatest return.
  • behind the curve when it comes to the latest technology, but hoteliers are also faced with trying to decipher what tech investments will provide the greatest return.
    • msoma003
       
      Not good, we should be ahead of the curve for competitive advantage
  • Some brand companies see the value of investing in guest-facing technology.
    • msoma003
       
      We have to decide which ones are worth it
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  • sometimes we waste a lot of money doing so
    • msoma003
       
      Is it even worth it?
  • no one really knows what technology is best to invest in to maximize return on investment,
  • ack-of-house systems such as financial reporting are key to operational success
    • msoma003
       
      Some things you need others you want
  • Front-of-house technology is more of a gamble,
  • Sometimes we have to play along with those, and those can tend to be more of a fad, but some are critical for differentiating from neighbors.
  • need to survive, while some technology is simply a fad.
  • Invest in a change-management program to make sure you are getting best bang for your buck
  • But with investment in mobile infrastructure, it’s more about trying to stay ahead so we can continue to innovate and deliver new solutions easily.
  • ROI on some of these solutions might not be immediate, but by starting to develop solutions for these technologies we begin learning how to integrate them into our systems and processes.”
  • ind the right solutions and technology in which to invest time and money.
    • msoma003
       
      Work with what you have
  • matches with your organization
  • but that’s rarely the case
  • Take the time and look at the process and what and why you’re doing it
    • msoma003
       
      Figure out what the problem is
  • mobile requirements to continue changing as more and more devices come online,
  • some tech, such as supporting core processes, is required for operations, but isn't necessarily ROI-based.
    • obheron
       
      Interesting perspective. To what extend are new technological add ons just a fad? A must have versus a nice to have? A mover and shaker impacting the bottom line versus just something that is trendy.
  • HVMG invested in technology that pulls all of its operational reporting systems together so that management and ownership can see hotel performance in one place.
    • obheron
       
      Is this mostly for small hotels that probably have combined management roles? If a hotel has a Manager for each area, wouldn't we already have all the information needed to inform business decisions?
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    The article titled "Deciphering ROI from tech investment can be complicated", explores how technology can be challenging within the hotel industry. It is important to note that hotels need to understand what components they need to include, and which are simply a waste of money. According to the author, "Some technology trends are elements that hotels need to survive, while some technology is simply a fad". It is important to keep an eye on consumer trends to filter out what will actually enhance guest experience. Nowadays, guests and staff need mobile needs to optimize their work processes. For some processes and technologies, the ROI may be almost immediate, but for others, they still require more time to see the investment. In terms of investing in technology, do you think room automation is always necessary? In my personal opinion, the more perks a room has, the more it may enhance the customer experience. Ultimately, it all depends on the hotel, its size and its investment opportunities.
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    This article discussed how to pick the best technology for your company thus maximizing your ROI. Some technologies are necessary while others are just a fad and it is important to determine what your company needs. Guests are also demanding more tech advancements from hotels, the personal touch is not as important anymore. Mobile and digital payment tech is becoming more and more important. Lastly it is important to note that technology will not always fix a problem, it is up to the company to determine what the issue is and then learn how to implement technology that will assist, not just expect it to resolve on its own.
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    Very interesting article that makes us question whether specific technological add-ons are must haves versus nice to haves to separate us from our neighbours. It also shows us that we cant often times quantify from an ROI perspective. It begs the question, does technology really set a hotel apart and how.
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PowerHouse Growers | Green Hotels: Innovation in Sustainable Operations - 1 views

  • Green hotels are generally considered as going above and beyond standard operational practices so as to include environmentally friendly or sustainable standards. Green hotels can become designated and certified through certain associations such as the Green Key Rating Program.
  • Water consumption accounts for on average 10% of a hotel’s utility expenses.
  • Motion sensors can be installed in public restrooms, recreational facilities, and in meeting rooms so as to cut back on energy consumption
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  • Green hotels are designed to control and monitor indoor air quality which has been a growing concern within the hospitality industry. Many green hotels have opted to pursue LEED certification which addresses major design concerns in order to improve health and wellbeing while lowering operating costs.
  • Waste disposal is becoming a growing operational expense across many industries and these practices are not only environmentally friendly but they improve the bottom line of green hotels as well.
  • Not only does the system produce heat and electricity but it converts the food waste into a nutrient-rich fertilizer as well.
  • This open-source data sharing program has been pinnacle in gathering information and creating company-wide green solutions and practices that not only improve Fairmont’s value but unites their company globally.
  • The Rubens at the Palace hotel in London installed the city’s largest living wall in an effort to combat the chronic stormwater run-off problem they’ve been experiencing due to vanishing green spaces.
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How to Recycle Old Electronics - Consumer Reports - 0 views

  • 1.5 billion cell phones were bought in 2017. That’s around one for every five people alive.
  • 44.7 million tons of e-waste was discarded in 2016, and only 20 percent of it was disposed of properly
  • Ask Apple: The company says it re-captured 2,204 pounds of gold—worth $40 million—from recycled devices in 2015.
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  • Also, many cities and towns sponsor collection days for electronics
  • Plenty of nonprofit organizations and local communities offer options to help you recycle old electronics
  • electronics products can also contain toxic substances, such as lead, mercury, and cadmium
  • a charity or nonprofit out there that would be happy to take it off your hands.
  • Many electronics manufacturers and retailers offer robust recycling programs
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    3 ways in which you can properly recycle your old electronics. Bring to recycler, donate it, or take it to a tech firm who offers a recycling program.
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Hawaii's long and winding road to sustainable tourism | GreenBiz - 0 views

  • "The entire travel and tourism industry is going to rely on being sustainable," Foster said during a plenary conversation at VERGE Hawaii. "Being sustainable economically, ensuring that local communities benefit and being sustainable environmentally."
  • The Hawaii Tourism Authority (HTA) already publishes monthly figures about occupancy, visits to parks and attractions, and other metrics. Nishizaki asked: Why not start sharing data about the carbon footprint, water usage, energy efficiency or local procurement strategies of hotels, resorts and rental car companies? Hotel property managers and local residents should be far more aware of these figures, he argued. This could be accomplished by displaying metrics on signage in hotel lobbies or at public attractions, for example.
  • Tourism is Hawaii’s biggest industry: more than 9.4 million people visited the islands in 2017, generating $16.8 billion in spending, according to HTA data. "The economy of this place is completely dependent on being a place that is welcoming and in demand by tourists," observed Hawaiian Airlines CEO Peter Ingram.
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  • And in April, Hawaiian Airlines began a collaboration with Raw Elements, which makes sunscreen specially formulated to not damage coral reefs. The chemicals oxybenzone and octinoxate, which show up in most of the world’s leading sun protection products, are toxic to many corals. Hawaii has banned those ingredients starting in 2021, and Hawaiian Airlines is showing in-flight educational videos meant to highlight this issue with would-be snorkelers, swimmers and scuba divers.
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    The article reports the state of Hawaii's hospitality and tourism industry is beginning to become more aware of how going green initiatives will effect the economy in a positive way. A management member of a consulting firm stated the efforts the hospitality and tourism industry need to be known to the community, guest and the staff of the hotels. He feels the research, figures and strategies need to be posted so everyone understands their role in the advancement of the states main industry's desire to become more sustainable. Hawaiian Airlines along with various hotels are reducing waste and sourcing more local items with in their outlets.
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10 "Green" Hotel Initiatives Every Event Planner Should Know About - 0 views

  • As environmental concerns and the popularity of eco-friendly practices like green meetings continue to increase, it’s important for meeting and event planners to continually expand their own knowledge of sustainability, particularly as it relates to the venues, vendors, and the work of other event services professionals.
  • Understanding these green hotel initiatives can offer event planners more to consider when selecting hotels for their client's programs whether as a venue for the event itself or as the choice for overnight accommodations for out-of-town guests.
  • Just a few years ago, RockResorts, along with its director of environmental affairs decided upon ten initiatives to adopt within Vail Resorts’ hotels and properties as their sustainable practices starting point. These ten initiatives have since become the norm for hotels looking to offer more sustainable services.
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  • From central operations such as boilers to lighting systems, kitchen equipment, and automated energy management systems, hotels globally are working to reduce energy use while sustaining
  • Efforts include the linen and towel reuse programs that are now an industry standard to installation of low-flow faucets, showerheads, and other fixtures.
  • Many hotels are making a statement by offering guests custom formulated amenities.
  • Many hotel companies are shifting to card options made from paper, wood, and bioplastic that are better for the environment but equally as durable.
  • Recognizing the importance of safer products for guests and employees as well as the natural environment, many hotels have shifted to cleaning products that are made with bio-based oils and other natural cleaners.
  • A shift to more sustainable and healthier cuisine offers travelers unique opportunities to experience a greater connection to the locations they are visiting in a more sustainable way
  • Hotels and resorts are integrating more and more selections in menus of all types that integrate organic produce, hormone free meats and dairy, and other natural products that offer guests healthier food selections.
  • A growing trend with all types of spas is the integration of treatments that feature local and indigenous ingredients as well as natural and organic products.
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    According to Rob Hard, sustainability awareness has grown quite substantially. Now it is a must for for all employees in the industry, not only leaders, to extend their knowledge in sustainability practices. This article focuses on event planners and how understanding a hotel green initiatives can help make their selection of a hotel to be in the clients interest. Nowadays, hotels are slowly transitioning into becoming a green hotel for this reason. Some few initiatives that were talked about were the following: energy conservation, water conservation, bottled water alternatives, and recycling and waste reduction.
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http://content.time.com/time/specials/packages/article/0,28804,2030137_2030135_2021675,... - 0 views

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    The article addresses a big issue that we are currently facing worldwide, what to do with all the electronic waste? This Time article focuses on 20 different ways that can revert this situation and help to reuse some of the precious metals and parts for future electronic devices. Algae biofuel, thin-film solar power, smart meters, new electric cars, and rooftop wind power are just some of the examples the article shares on how green technologies are already being used to help us make the life on our planet to last longer. Extensive research has been done on many different areas and now it's just a matter of countries and companies to enforce such technologies, in order for us to preserve our natural resources.
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The Future of Retail: 6 Ways the Cloud Will Reinvent the Sales Floor - 0 views

  • New web-based, cloud-hosted software-as-a-service solutions are making data available in real time and are poised to unite the digital and physical retail environments, disrupting the retail landscape.
  • Retail management teams can see sales trends develop as they are developing. They can see traffic patterns in real time and be able to see conversion rates at the product level.
  • Making real-time data available on the store floor can change the game.
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  • Store associates should always know which styles have been selling on instantly consumable dashboards. Armed with this information, they will be empowered to take action to turn lagging styles into leading styles.
  • Making inventory data available across all stores in real time allows associates to create customer orders for items they want but are not in stock in their store. Fillable orders are instantly visible and ship quickly.
  • Suppose a retail chain has one store that historically underperforms based on average units per transaction. Set the goal of reaching parity with other stores, create an attractive reward for reaching the goal, and make the average units per transaction metric available in real time to all store staff.
  • No longer must there be a physical barrier between sales associates and their customers. No longer will customers be frustrated by sales associates that stand behind the counter and never greet or approach them.
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    Today we will discuss the 6 ways that a cloud based system could change the impact of retail forever. This update will make specific information available in real time, and make the experience better for the guests and the staff members. 1. The system will be able to track the live data from the actual floor of the store. For example, it would be able to tell the items that are actually being tried on, and the ones that are bought. This will be a great advancement in marketing, because it helps the business to figure out what it is that their demographic is attracted to. Second, the employees will have access to this data while they are working. This will make it easier to market items to guests, instead of wasting time trying to figure out what it is that they might be looking for. Third, have a track record of their inventory. Employees will have in depth information of their inventory and the inventory of other stores, all real time. This will allow for custom orders and greater guest satisfaction. Four, the system will be able to track the sales associates who are creating the best sales. The store can use this to create contests and provide rewards to the winners. This increases employee motivation and will to work. Five, mobile point of sales system. We had discussed the convenience of a mobile system with the cloud PMS, and now we can see it with a POS. This will have associates engaging more with guests on the floor, and the guests might not even have to wait a line to receive their products anymore. Lastly, it works for any sized company or store. Pricing and accessibility adapt to the size of the location, and is indeed less expensive than bulky software and hardware.
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The Importance of Electronic Waste Recycling - 1 views

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    There are so many alternatives to disposing of electronics. Instead of just giving it to a company to recycle, one can donate it to other that are less fortunate then them and just have a company delete all the information on it a restore it. Also, companies like Best Buy will take old technology with their take back programs.
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What is clean technology (clean tech)? - Definition from WhatIs.com - 1 views

  • Clean technology (clean tech) is a general term used to describe products, processes or services that reduce waste and require as few non-renewable resources as possible. The Clean Technology Trade Alliance, a global initiative to drive the expansion of clean tech, defines it as: A broad base of processes, practices and tools, in any industry that supports a sustainable business approach, including but not limited to: pollution control, resource reduction and management, end of life strategy, waste reduction, energy efficiency, carbon mitigation and profitability. The term "clean tech" is often credited to Ron Pernick and Clint Wilder, who wrote a book called “The Clean Revolution: The Next Big Growth and Investment Opportunity.” In the book, the authors identify several main drivers of clean technology:  the current cost of conventional technology the capital being invested in research and development by large corporations a competitive global marketplace a change in consumer attitude which has brought environmental concerns into the mainstream the growing middle-class in China, which is forcing the Chinese government to invest heavily in alternative energy resources. 
    • yuliannab
       
      There is very little information on even clean technology, but this is the closest that I have seen so far. This article (well, really trying to sell a book) is about global initiative to have clean technology.
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Customizable Fast-Casual Chain Vita Mojo Is All About the Software | The Spoon - 3 views

  • £5-£7 ($6.50-$9.50 USD) for a basic lunch — the norm for most fast-casual spots in London. According to Gloerfelt, diners usually get their meal three to five minutes after placing their order.
    • smones
       
      The amount in savings they have in labor must enable them to still keep their prices on average with most fact casual spots in London while also being able to offer more customizable options and higher quality ingredients.
  • That timing might be normal at the average lunch buffet — unless you’re really indecisive — but is pretty speedy for a bespoke, high-quality meal.
  • Customers choose their desired base or protein, sides, toppings, and sauces, which are combined into a final plate that’s priced accordingly. So instead of being locked into a prescribed combo, diners can choose their own adventure. Each of Vita Mojo’s dish options also has a fully transparent breakdown of calories, macro levels, and allergens, so you know exactly what nutritional elements are going into your lunch. As of now there are 9 billion possible combinations.
    • smones
       
      The ability to customize your own meal accompanied with nutritional information seems very appealing from a consumer's point of view. Our generation has become more interested in expressing themselves uniquely and creatively, while also being more health conscious.
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  • Vita Mojo allows diners to create a fully customized meal via an in-store iPad at any of their three London locations, or using the restaurant’s app.
  • The SaaS product lets food establishments track PoS data at a granular level. Since all meals created with the Vita Mojo system are modular, businesses can get a better sense of exactly which foods — not just which meals — are most popular. They can also predict future sales, reduce food waste, and see what ingredients are trending (cough, kale) in order to better inform recipe creation.
    • smones
       
      Being a restaurant manager myself, I can see how this technology would be extremely beneficial in menu planning and managing cost of goods, as well as continuously being able to adapt and stay on top of new dining trends. So much of what makes restaurants successful is the ability to evolve and adapt with consumer needs and expectations.
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    This article is about the fast casual restaurant chain Vita Mojo and how they have incorporated software that has enabled them to provide a fully customizable meal service to their guests. With over 9 billion possible meal combinations, Vita Mojo uses iPads at their three locations to help customers create a fully customizable meal. The average lunch costs between $6.50 and $9.50 which is on average with most fast casual restaurants in London. Customer's are also able to create their meals based on the nutritional information of each ingredient and offering, and the average meal takes about 3 to 5 minutes to create. This software also enables Vita Mojo to track POS data and aids them with predicting future sales, reducing food waste, and staying on top of trends. Being a restaurant manager myself, I found this incorporation of softwares into the restaurant industry very fascinating. I can see how the POS tracking software would be extremely beneficial in menu planning and managing cost of goods, as well as continuously being able to adapt and stay on top of new dining trends. So much of what makes restaurants successful is the ability to evolve and adapt with consumer needs and expectations. Also, the ability to customize your own meal accompanied with nutritional information seems very appealing from a consumer's point of view. Our generation has become more interested in expressing themselves uniquely and creatively, while also being more health conscious, and Vita Mojo has found away to appeal to both senses. The incorporation of iPad ordering and the minimizing of labor costs has also enabled Vita Mojo to price itself competitively, while offering higher quality ingredients, while also providing their goods in a timely fashion.
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TravelClick: Mobile and Digital Bookings Continue to Rise | Hotel Business - 0 views

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    In the last 10 years bookings online have increased drastically. Guests are no longer picking up the phone and making reservations. Guests are booking through OTAs such as Expedia, booking.com, Hotels.com and more. Millennial's especially don't want to pick up the phone and waste their rime talking with someone when they can book easily on their mobile phone in mere seconds. Most hotels would prefer direct bookings to their site. They make more money this way, but with the increase of OTA bookings hotels are having to turn to social media to push their own sites. They are also using things like loyalty programs to drive direct bookings as well.
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How technology and eco-friendly practices are helping short-term rentals go green | Pho... - 0 views

  • The short-term rental industry faces a unique set of challenges when it comes to sustainability.Unlike hotels, where services like housekeeping and recycling are centralized on-site, rental homes are dispersed over a given region, which can make streamlining operations in an eco-conscious way somewhat difficult.
  • sustainability and operational efficiency are effectively the same thing.
    • lavendersheshe
       
      The hospitality industry uses sustainability as strategy to lower costs and reducing wasteful consumption through smart initiatives
  • keyless entry and smart temperature control to adjust the thermostat when properties aren’t in use.
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  • With smart thermostats, "it will save property managers money, but ultimately it creates a better guest experience
  • City Relay says, as part of its sustainability initiatives, it primarily uses technology to streamline communication channels. "That way, people don't have to congregate in a central space or drive across London to have a face-to-face meeting to get things done," says Helen Skeen, senior brand and content manager.
    • lavendersheshe
       
      Sustainability can be integrated into everyday operations in the simplest forms such as this example of taking advantage of communication technology to avoid driving all the way to the company to conduct meetings.
  • Having those digital lines of communication [through programs like Slack and Trello] is essential to being able to do the job, but also making sure that in doing that job, we're not wasting resources and increasing pollution
  • According to Airbnb, 88% of its hosts incorporate some form of green practice into their hosting, with 59% providing recycling, 39% providing information about public transportation, 47% providing bulk toiletries and 40% using green cleaning products.The company says it has seen an “overwhelming desire” from both hosts and guests to take steps to support sustainable travel, and Airbnb provides a toolkit for hosts with environmentally friendly tips.
    • lavendersheshe
       
      It is also important to take the time to educate people that host travellers in their homes different ways of promoting a sustainable stay.
  • being aware of the fact that - at least in the short-term - it's going to cost your business more.”
    • lavendersheshe
       
      For smaller companies that provide short term rental platforms it may be costly in the beginning to initiate sustainable practices but in the long run it would provide better results.
  • City Relay aims to educate guests and hosts about sustainability efforts with information in house manuals and through marketing materials and in the booking channel
  • , Airbnb is creating a new program that will offer $100 million to local initiatives around the world over the next 10 years. The grants will “focus on projects that promote cultural heritage, economic vitality and sustainable communities and demonstrate clear local impact
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    AirBnb and City Relay discuss how they are implementing sustainability in the short term vacation rentals that host travellers in their business platforms. Sustainability has become a very important trend in tourism which travellers highly consider and these businesses see sustainability as a way of increasing operational efficiency.
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Tablets replacing paper menus in restaurants - a long-term trend or too problematic? | ... - 0 views

  • This trend is in market from mid-2011 onwards (use-case discussions started as soon as the first iPad was released in 2010) and its gaining momentum now.
  • Customers will be able to browse the food menu and place their order which eventually gets posted in the kitchen display console. That’s the core functionality.
  • Customize:
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  • Visualize:
  • Engage (and Earn):
  • Ability for restaurants to do focused campaigns and cross-selling to customer by knowing the customer buying pattern, interests, wishlist.
  • Ability for restaurant owners to do predictive analysis on the number of guests to expect and what food items (also quantity) they are likely to order.
  • Credit card security.
  • High capex.
  • Breakage.
  • Extensive use of technology everywhere.
  • Risk of replacing human with techno-machine.
  • Theft of the tablet.
  • The transactions and customer data (from tablet) should be integrated to the existing restaurant systems like POS, CRM, Analytics software etc which attracts additional cost and time.
  • tablet-based menus are a good change in the restaurant industry. But, replacing the entire waiter crew with only tablets is going to haunt the restaurant. We predict that a mix of both is going to work in the restaurant industry.
  • Restaurants need to take a calculated (risky) call to adopt this trend by considering the ROI and all merits and demerits the technology attracts.
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    For several years, tablets/eMenus have been rising in popularity within dining establishments as a way to increase efficiency and revenue for the establishment. Customers are able to view the menu in it's entirety along with pictures of each item, allowing the customer to view exactly what they are ordering. This could potentially decrease the amount of orders sent back to the kitchen and decrease food waste, thus minimizing loss of revenue. Although this developing technology has many advantages, there are a few disadvantages that management must consider before implementing these systems. Credit card security, risk of replacing wait staff/jobs, and potential theft of the system being a few.
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5 Critical Steps for Your Software Implementation Plan - 0 views

  • You’ve likely just purchased a new software system, which is a great step in the right direction for your business. Now it’s time to get a software implementation plan in place. Proper implementation will maximize the value of your new system.Businesses that fail to define and achieve a software implementation plan have wrecked the long-term value of the new system and wasted what resources were spent on the system.
  • You’ve likely just purchased a new software system, which is a great step in the right direction for your business. Now it’s time to get a software implementation plan in place. Proper implementation will maximize the value of your new system.Businesses that fail to define and achieve a software implementation plan have wrecked the long-term value of the new system and wasted what resources were spent on the system.
    • sbaut010
       
      This is the true importance of having an implementation plan.
  • Your vendor is a key stakeholder in your software implementation plan. The extent to (and cost at) which your vendor will support your implementation varies—but that doesn’t mean you shouldn’t squeeze as much assistance as possible from them.
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  • Our research shows that getting the most from your vendor and new system actually starts during the selection stage.
  • Your needs document defines the capabilities your new system needs so that you can focus on what’s most important during your selection stage.
  • Larger businesses (50+ employees) might look to adopt formal project management systems (but that’s ironic as you’d theoretically need to implement that too). Midsize businesses (11-50 employees) could likely get by with free project management tools (such as Wunderlist) to help manage and assign implementation tasks. Smaller businesses (10 or fewer employees) could always just stay organized using Google Sheets, Calendars, and other manual digital methods.
  • To determine your needs, identify how many business units will be using the new system and estimate of the total number of users. The more business units/users adopting the software, the larger you’ll want your implementation team to be.
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Better Hotel RFP Process: 6 Effective Improvements | Social Tables - 0 views

  • In the hotel industry, an RFP is submitted by a buyer, which in many cases is an event planner or group organizer.
  • In the hotel industry, an RFP is submitted by a buyer, which in many cases is an event planner or group organizer.
    • kaylaabad
       
      In the hotel industry, an RFP is submitted by a buyer, which in many cases is an event planner or group organizer.
  • The RFP is intended to clearly outline everything that the buyer is looking for
    • kaylaabad
       
      Defined requirements
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  • One way to differentiate from the competition is with superior accessibility and follow-up.
    • kaylaabad
       
      One way to differentiate from the competition is with superior accessibility and follow-up.
  • You can get ready for the RFP process and event planner research with great curb appeal, including making sure that frequently asked questions appear right on the events page of your website.
    • kaylaabad
       
      Hotels can make a good first impression through implementing an RFP page on their site - You can get ready for the RFP process and event planner research with great curb appeal, including making sure that frequently asked questions appear right on the events page of your website.
  • make sure to personalize your responses and tailor them to the planner and event.
    • kaylaabad
       
      Personalization matters when the hotel receives an RFP
  • It can feel like a waste of time and resources responding to and negotiating an RFP that will never be successful.
    • kaylaabad
       
      Do not negotiate with vendors that you are not interested in - It can feel like a waste of time and resources responding to and negotiating an RFP that will never be successful.
  • When you drive a high level of customer satisfaction through the sales cycle, you have a better chance of winning the business
    • kaylaabad
       
      When you drive a high level of customer satisfaction through the sales cycle, you have a better chance of winning the business
  • A Request for Proposal (RFP) is a document sent from a business to a potential vendor to request a proposed cost for certain goods and services.
    • kaylaabad
       
      RFP - A Request for Proposal (RFP) is a document sent from a business to a potential vendor to request a proposed cost for certain goods and services.
  • RFPs are most commonly submitted to hotels by event planners who are interested in utilizing a property’s space.
    • kaylaabad
       
      RFPs are most commonly submitted to hotels by event planners who are interested in utilizing a property's space.
  • A Request for Information (RFI) is simply a request for information about products and services, and frequently precedes an RFP.
    • kaylaabad
       
      RFI - A Request for Information (RFI) is simply a request for information about products and services, and frequently precedes an RFP.
  • Request for Quotation (RFQ) asks for a price quote from a vendor, less information than the typical RFP.
    • kaylaabad
       
      RFQ - Request for Quotation (RFQ) asks for a price quote from a vendor, less information than the typical RFP.
  • By leveraging your CRM, automation, and personalization during the RFP process you will ensure a high-quality sales pipeline and more qualified leads.
    • kaylaabad
       
      To improve RFP process - By leveraging your CRM, automation, and personalization during the RFP process you will ensure a high-quality sales pipeline and more qualified leads.
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    This article shows a different end of an RFP process - the one where the hotel is the vendor. Typically, a hotel that offers meeting spaces can integrate an RFP request into their sites allowing easy access to event planners interested in the hotel. When an event planner submits for an RFP, the hotel has a responsibility to answer in a timely, personalized manner in order to attract the planner. If a hotel has meeting space they would like to sell for business, they should definitely consider a software that allows them to answer RFP's in real time. As the article stated, "By leveraging your CRM, automation, and personalization during the RFP process you will ensure a high-quality sales pipeline and more qualified leads."
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Restaurant Accounting Software | Small Business Guide | Xero - 0 views

  • One of the major reasons why restaurants go out of business is badly-managed accounts.
  • So it's wise to think about restaurant accounting software before you open your restaurant.
  • Get a POS system that ties in with your accounting software
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  • A good POS (Point of Sale) system will handle these payments for you, and connect to your accounting software.
  • Not just surviving but thriving in the restaurant industry is tough – and like any other business, it all comes down to the numbers. Having the right restaurant accounting software means you’ll understand how those numbers affect the bottom line.
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    This article gives small businesses insight about the importance of having an efficient accounting software. Many restaurants may do poorly not because of bad food but because of bad account management. Constant transactions may be overwhelming so having a system in place can help alleviate issues that can transpire. This article persuades future restaurant owners to invest in an online accounting software that can be used anywhere and anytime on smart devices or laptops. It also stresses that it must be accurate with information, easy to use, smart (as in to see the business operating in real time, and flexible. It also stresses the importance of having a POS system that works well with the accounting systems. The article states that "it helps update cash flow and predictions daily". There will be records of everything that is bought, returned, wasted, and etc. I believe this is important because it can make or break a restaurant or rather any business. Whether it is for revenue or payroll, accounting systems help with identifying inconsistencies and helps management in determining if the business is healthy, numbers wise. There can not be good management if there is not good measurement. With accounting, everything that goes in and out of the restaurant is accounted for. This in turn helps a business make adjustments to effectively grow and manage a business.
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A New Environment Focused Brand Emerges: The Light Human Hotel - 0 views

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    Light Human Hotel Miami Beach is the first of eight properties to open.These hotels are engineered to go above and beyond being LEED certified. They will offer electric vehicle chagrining stations, farm to table restaurants, bicycles that generated additional electricity. The creators stated "hotels are designed for people and that's the reason why they are sustainable places with well-being as a key factor not only for guests, but for the staff and for the local community in the neighborhood also." Centering the human factor at the core of the business allows it exploits technology. They utilize bioclimatic processes in the orientation of the buildings and will adjust all hotels based upon surroundings. A hotel brand like this could utilize air conditioning cut offs, and flow meters in order to reduce waste. The opportunities are endless for a brand like this because guests have higher expectations than ever from hotels on environmental efficiency. Implementing smart technologies combined with the utilization of surrounding would create extremely efficient businesses.
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The 5 Most Popular Hotel Management Software Solutions For Small Hotels Compared - Capt... - 1 views

  • For hotels, finding the right software fit is especially important, because without a suitable software solution, you’re wasting time and money—big things that take you away from your customers and keep you from providing a stellar guest experience.
  • Below, I’ve gathered the most popular hotel management software, specifically for smaller hotels.
  • Oracle also understands independent hotel needs, notably powering small hotels like the Ampersand Hotel in London’s South Kensington neighborhood.
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  • Oracle Hospitality’s OPERA Property is a comprehensive and scalable solution that comes in three levels (Premium, Standard, and Lite) and is also available for both cloud and installed deployment. Any property from boutique to chain hotels can make use of this popular solution.
  • InnQuest’s flagship roomMaster solution is for hotels of all sizes (great for flexibility if you see growth in your future), leading to their top three spot with 5,200 customers and managing more than 450,000 hotel rooms every day.
  • Charged for bookings processed through third party OTAs
  • Multi-Systems, Inc.’s CloudPM is fifth on this list with 5,800 customers in North America
  • This cloud-based property management solution has been around since 1990 and is great for hotels looking to keep costs down by bypassing the purchase of additional hardware.
  • RDP (Resort Data Processing) provides customized software for clients and says it can handle properties of any size, whether it be a small vacation rental or a huge resort.
  • For hotels, finding the right software fit is especially important, because without a suitable software solution, you’re wasting time and money—big things that take you away from your customers and keep you from providing a stellar guest experience.
  • Oracle Hospitality’s OPERA Property is a comprehensive and scalable solution that comes in three levels (Premium, Standard, and Lite) and is also available for both cloud and installed deployment. Any property from boutique to chain hotels can make use of this popular solution.
  • More than one million daily transactions in 104 countries happen across this hotel property management solution, resulting in 90,000 rooms managed across the globe. Ten years in the industry give eZee Frontdesk more than 4,700 customers and 70,500 users.
  • Because this solution was developed by long-time members of the hotel industry, you can be assured that roomMaster will satisfy all your needs out for a great hotel PMS.
  • This cloud-based property management solution has been around since 1990 and is great for hotels looking to keep costs down by bypassing the purchase of additional hardware.
  • Frontdesk Anywhere is based in the technology capital of Silicon Valley.
  • its special emphasis on helping small properties, even something as small as a timeshare, earned it a spot on this list.
  • Maestro aims to simplify things, enabling hotel managers to run everything from one dashboard.
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    Smaller properties such as independent hotels don't need an elaborate PMS (property management system). They can go by with some advanced ones without having to pay an outrageous cost. The ones listed in this article are Opera, Ezee Master, Roommaster, Hotelogix PMS, MSI Cloud PM, Frontdesk Anywhere, and Rozlynx PMS. The property's needs have to be compared with what the systems have to offer and from there, the management can select the best one. Larger properties that belong to corporate companies usually have their own PMS systems that they use at every brand that has their corporate logo. For instance, Hilton has OnQ PMS system, which whether you are at a large Hilton property such as a resort or a small Hilton property that is a franchised property, they will use the OnQ PMS system.
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    For the hardware/software article, I wanted to stay within the hospitality and tourism industry because we use a lot of softwares to have fast service and to keep the best guest experience. The name of the article that I found is " The 5 most popular hotel management solutions for smaller hotels". This article list 5 hotels management softwares specifically for small hotels and also their pros, their cons and most importantly their cost. The 1st that comes in the list is OPERA Property Management System (PMS) by Oracle. Oracle is usually known for big time budgets software but oracle also understands independent hotel needs like small hotels. Their pros are profile management, accommodation management, housekeeping management, multi- property configuration, multi- language and global currency support. Their cons are outdated online interface for some, can be slow during check-in/checkout process. The software comes in three levels ( Premium, Standard, Lite) is also available for both cloud and installed deployment.
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    UPDATE 3/28/2017: This post has been updated with new options and additional information. There are now nine hotel management software options represented as opposed to the original five.
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    This article compares the top 5 PMS systems for smaller hotels. Some of these software's are able to function on any size properties, but some are very limited. The most recognized PMS system, Opera by Oracle, is able to function through a cloud or it can be installed. This article provides pros, cons and costs for all PMS's and emphasizes the importance of finding the right match for a hotel.
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    This is a very important feature. Where the system can go either work off the cloud or can be installed.
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    I found this article to be very interesting. This article gives us a walk through 9 different software solutions for small hotels. This article made it very clear to me that in the hospitality industry it is crucial to find the right software that best matches your hotel. Software has an immense impact on the overall experience of the guests and that brings credibility and customer loyalty. The articles gives us the positive and negatives of each of these systems. This made me realize, that as an aspiring hospitality industry employee and manager, it is crucial to learn about these programs and use them properly.
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