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Hotel technology trends that are changing how hotels do business - 1 views

www.lodgingmagazine.com/...2 pms cloud
shared by Alyssa Westmeyer on 03 Oct 13 - No Cached
  • Choice created the software in 2003 as an inexpensive solution for franchisees of its economy brands.
  • The PMS had a lot of growing pains at first, but eventually it became more and more cloud enabled and was adopted across the company.
  • “A lot of companies had outsourced their IT and now they’re bringing it back in house because they can do almost everything they need on the cloud or through software as a service.
  • ...4 more annotations...
  • Switching to the cloud from a client server platform pays off with a big drop in both the initial capital outlay and the ongoing operating costs for the property management and other systems.
  • pects of a franchisee’s business, from guest check-ins and housekeeping services to billing and finances. Over time new features have been rolled into the software platform making it more robust and useful for hotel owners—it’s currently distributed in eight countries and available in four languages. And while plenty of cloud-based PMS packages are now available from third-party vendors like Micros, Maestro, and RoomKey, Choice’s internal solution has garnered its fair share of attention. “We had been getting knocks on the door from IT vendors at other hotel companies and individual Choice franchisees that own other brands, saying they were interested in our product,” says Pacious, “So we set up a new division so we could take a look at other opportunities we could develop.” This led the company to launch SkyTouch last year, a new division that develops and markets cloud-based software solutions to hotels inside and outside the Choice system. Pages: 1 2 3 4 2013-06-18 Sean Downey !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_US/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })(); (function() { var li = document.createElement('script'); li.type = 'text/javascript'; li.async = true; li.src = ('https:' == document.location.protocol ? 'https:' : 'http:') + '//platform.stumbleupon.com/1/widgets.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(li, s); })(); inShare0 Related Articles attachment-3
  • his led the company to launch SkyTouch last year, a new division that develops and markets cloud-based software solutions to hotels inside and outside the Choice system. Pages: 1 2 3 4 2013-06-18 Sean Downey !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_US/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })(); (function() { var li = document.createElement('script'); li.type = 'text/javascript'; li.async = true; li.src = ('https:' == document.location.protocol ? 'https:' : 'http:') + '//platform.stumbleupon.com/1/widgets.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(li, s); })(); inShare0 Related Articles Hotel Market Insight: Cleveland a
  • This led the company to launch SkyTouch last year, a new division that develops and markets cloud-based software solutions to hotels inside and outside the Choice system.
  • Alyssa Westmeyer on 03 Oct 13
     
    Choice Hotels has been a industry leader in the cloud PMS movement. They identified the opportunity to create their own platform 10 years ago when cloud was barely on the radar and have now successfully distributed it to 5,500 of their properties. Unique functionality built into the system is internet redundancy via cellular data plan, company-wide campaign pop-up messages to staff, interface to Pegasus and revenue management through predictive analytics. The platform has been so successful that, in response to inquiries from other companies who wanted to use Choice's proprietary system themselves, they created an additional revenue stream by establishing a separate company that sells and creates custom cloud PMS systems. One advantage pointed out is that managers no longer need to be on property to access and make changes to their PMS. While this is hugely beneficial to the majority of the industry (who already work long hours and visit the property on their day off), there may be some who take advantage of the situation. If this becomes the case, less oversight at the property means that operations has the potential to slip. It doesn't seem that this is a concern for Choice Hotels but it should be considered.
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KOOVS' co-founder launches India's first B2B e-commerce platform for the hospitality se... - 0 views

brandequity.economictimes.indiatimes.com/...60431524 technology Hospitality ebusiness
shared by lvela051 on 03 Jun 18 - No Cached
  • The e-marketplace aims at transforming the B2B hospitality procurement space for buyers as well as suppliers across the country
  • widest catalogue of choicest items with curated shopping experience and secure collaborative space for suppliers & buyers.
  • more than a decade of experience in business management, product development and cross-platform technologies.
    • lvela051
      lvela051 on 03 Jun 18
       
      Important to have someone with experience guiding the project. Helps also with business planning.
  • ...7 more annotations...
  • the real strength of this platform is the way it handles and streamlines the industry supply chain.
  • Talks are on with hotel aggregators for providing curated procurement portal to cater to their specific needs.
    • lvela051
      lvela051 on 03 Jun 18
       
      Aims to increase the exposure of the site.
  • helping them define and scale product, harvest technologies and streamline operations.
    • lvela051
      lvela051 on 03 Jun 18
       
      Knows how to get started with an e business.
  • improving demand prediction for suppliers and simplifying the process of product discovery and supply chain management.”
    • lvela051
      lvela051 on 03 Jun 18
       
      Besides bringing suppliers and buyers closer, helping the demand and supply chain management is a priority for the business.
  • Avinash Garg – a hospitality management veteran who brings with him over 35 years of experience in the Hospitality Industry.
    • lvela051
      lvela051 on 03 Jun 18
       
      Knowledge is power.
  • Amit is very positive about the future of hospitality industry and shift to e-procurement.
  • the companies that have adopted the e-commerce route saw a 51% increase in their revenues and a 49% increase in profits.
    • lvela051
      lvela051 on 03 Jun 18
       
      Helps to increase the popularity of the site. Seems to be working for the better of those companies that are adapting to using the site.
  • lvela051 on 03 Jun 18
     
    The article goes over the different ways that an Indian company is creating an e commerce platform to transform the way business is done. It goes over the benefits, challenges and impacts that are faced when trying to launch the platform, which is becoming more widely used. With technology providing a bigger platform for the industry, the e marketplace aims to help improve the way suppliers do business, by making it easier to manage sales. The article pointed out that companies who have started to implement the e-commerce have seen 51% increase in revenue, which is remarkable. With all that being mentioned the article does briefly mention how the use of this business aims to provide ways to bring suppliers and buyers to improve the way business is conducted. How the supply chain is handled seems to be the biggest priority of the platform. With e ecommerce being such a major market, the ability to capture the online market is important. I think that the article does not touches upon several points that need be focused on, such as website design and security. Having an operational website that is easy to read and directs the consumer to what they are exactly looking for is one an aspects that affects the way a company does business. I these cases, the quality is as important as the quantity of information that is being given. I went ahead and took a tour of the site and seems easy to use, which is important. The site is generating revenue sales, but with more sales creating more information being stored. Having the ability to adapt to higher volumes of personal information creates a security issue, that would need to be addressed if not handled correctly.
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OSF Global Services Completes Redesigned E-Boutique for L'Oreal Canada's Biotherm Brand - 0 views

www.marketwire.com/...das-biotherm-brand-1750036.htm
shared by marylauren1717 on 29 Jan 13 - No Cached
  • IT professional services provider OSF Global Services announced today the delivery of a dynamic, redesigned and re-platformed webstore for L'Oreal Canada's luxury skin-care brand Biotherm.
  • The user-friendly e-boutique is based on the Demandware® Commerce platform, a robust cloud-based solution, and offers visitors a completely personalized shopping experience thanks to the integration of responsive designed webpages, comprehensive analytics and a new product reviews platform.
  • "L'Oreal Canada's ecommerce goals were an ideal match for our methodical, customer-oriented approach to platform migration and application development," said Gerard Szatvanyi, President and CEO of OSF Global Services. "Our forte is delivering scalable, customized solutions that result in a superior shopping experience for consumers while supporting exponential growth for our clients."
  • marylauren1717 on 29 Jan 13
     
    L'Oreal Canada is now utilizing OSF Global Service's eCommerce solutions to further their luxury skin-care brand, Biotherm. Their new e-boutique is based on the Demandware Commence cloud-based platform. This new solution will offer their target consumer a personalized shopping experience with the "integration of responsive designed webpages, comprehensive analytics and a new product reviews platform." With online shopping behavior constantly changing, integrating the appropriate platform is key for store and web-based companies. With added control over the products consumers view and purchase, shoppers are provided with deeper insight into Biotherm. I believe that L'Oreal Canada's advance approach to consumer shopping will bring added success to their products while enhancing their 30 brand portfolio. While meeting their customers' expectations, they are able to evolve their image.
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Pursuite.com Launches B2B e-commerce Platform for Hospitality SectorDATAQUEST - 0 views

www.dqindia.com/latform-for-hospitality-sector GDS hospitality technology software
shared by cvera019 on 24 Sep 17 - No Cached
  • cvera019 on 24 Sep 17
     
    "Pursuite.com, India's first B2B e-Commerce platform for the hospitality industry has been launched. The e-marketplace aims at transforming the B2B hospitality procurement space for buyers as well as suppliers across the country by not only improving their bottom lines, but also by managing sales and procurement processes in a simpler and transparent way. The platform promises to provide the widest catalogue of choicest items with curated shopping experience and secure collaborative space for suppliers & buyers. Pursuite.com, at present, catalogues products majorly into Operational Supplies & Equipment (OS&E) category and will be foraying into Furniture, Fixtures & Equipment (FF&E) segment soon."
  • cvera019 on 24 Sep 17
     
    India now will have a platform that will help both suppliers and buyers to have a more curated hospitality experience. The creator of the platform, Amit Shukla, claims this new platform will bring suppliers and buyers of the hospitality industry closer than ever. He believes the future of hospitality will shift to e-procurement and his new platform, heavily funded by other giant industry heavy weights, will be the first pushing this boundaries and opening the way.
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Pros And Cons Of Integrated Event Management Technology | by Ragini Goenka | Medium - 0 views

medium.com/...gement-technology-a2b522f576c5 pros cons event management technology medium
shared by khadija2050 on 09 Nov 20 - No Cached
  • Event management technology is changing the way events are planned today.
  • Event management software automates most of the manual processes associated event planning and streamlines all the planning task
  • Event management platform can help overcome these issues by being a one-stop solution that gives a clear picture of the past, current and future events
  • ...11 more annotations...
  • Event management platform can help you plan, promote, engage and measure your events. From budgeting, finding venues, creating events online, engaging attendees to reporting, collecting feedback and measuring the return on investment of your events
  • Event management platform is certainly a modern supermarket for all event planners.
  • It’s a testing proposition when key stakeholders are involved and no one teaches this diplomacy skill before throwing you in front of the wolves
  • Find venues or check attendees in with the power of an event management platform and save cost and time spent on haggling with vendors.
  • An integrated event management platform organizes processes by allowing seamless flow of data between different CRM systems. This reduces effort of manually updating different spreadsheets and optimizes departments working on the event
  • Integration also reduces the risk of typos and other errors that may creep in while transferring crucial data manually between different systems
  • Other benefits amongst the endless list include smart social media and email marketing and online registration and payment processes. With so many event management solutions available in the market, it is definitely worth to have a closer look at the myriad options. But before you start laying your hands on an integrated event management platform, you should also be aware of some of the challenges of event management platform
  • an event planner in a non-profit would require a platform that can help them reach their development goals and retain donors, while a planner in any corporation would focus on planning and reporting internal and external events
  • A disparate point solution on the other hand, may provide you the flexibility but may not provide you other benefits of a platform and may not integrate with your CRMs.
  • event planners and marketers wear different hats all the time and a proper platform can not only help them streamline and automate most of their manual planning tasks, it can also make them more efficient and save a lot of time and cost
  • It may not be a “magic bullet” for any organization, but it can definitely provide a magical touch if used properly. With proper help, you and your team can achieve the next level of success and deliver memorable events with a higher return on investments.
  • khadija2050 on 09 Nov 20
     
    the article highlights the benefits and disadvantages of using an online event management program and how it can affect your event
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Bringing on content and the network effect for GDS hotel platforms | PhocusWire - 1 views

www.phocuswire.com/GDS-hospitality-platforms technology Hospitality GDS
shared by mtedd003 on 20 Sep 19 - No Cached
  • It’s an understatement to say that the global distribution companies have evolved away from their traditional airline focus to bring accommodation into the mix.
  • reveals that the GDS “had lost share in lodging distribution” 
  • Sabre had developed the platform in response to demand for more content and functionality from both the supply and demand side.
  • ...11 more annotations...
  • deal boosted its accommodation offering by 30%.
  • interesting theory of whether GDSs can create their own network effect.
  • “We have increased our beach, resort and leisure content which allows us to be a much more attractive content sourcing partner to retail agencies and other online channels so it has expanded our customer base enormously.”
  • GDSs are investing in their lodging content but with travel distribution it’s rarely a case of just integrating content.
  • Waters says Amadeus has five million representations of hotels on its system but over a million unique hotels.
  • normalizes the data so it is only displayed once and travel sellers can see the same room, hotel and date and then compare prices and see what margin or commission they might make from a booking.
  • the standardization is driven by artificial intelligence
  • Sabre, which cites a similar figure for properties available via its new lodging distribution technology, has also worked on normalizing the data
  • The GDSs continue to see opportunity and growth in their hospitality divisions
  • Waters says the ambition is to continue growth and “become the default hotel platform for B2B channels.”
  • biggest, professional metasearch with bookability platform in the industry.” AmadeusBooking.comSabre
  • anonymous on 20 Sep 19
     
    GDSs continue to lose market share so they need to step up their game to pick it back up again. With airlines and hotels constantly trying to get bookings direct they are losing out. They need to try and get their networks in sync. Companies like Sabre are trying to improve their platform to make it more user friendly and better content. The GDSs are trying to get on board as many accommodations as possible to increase the customers choosing their networks to use to book. The more bookings they get the more attractive they look to providers.
  • mtedd003 on 10 Sep 20
     
    Sabre Travel Network, a large GDS company is responding to loss in lodging distribution. Sabre is accomplishing this by competing with rival GDS platforms who have made deals with booking.com. The deals have afforded rival companies such as Amadeus 30% more in accommodation traffic. Amadeus increased their market visibility by expanding their customer base for those looking for beach, resort, and leisure content. Sabre is looking to stretch their lodging distribution by normalizing data with usability studies which is help agents make faster booking decisions. The belief is that the decision will eventually expand Sabre as the default GDS platform.
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The Property Management System (PMS) of the future is already here | By Max Starkov - 0 views

www.hospitalitynet.org/...4102965.html hospitality technology
shared by pjohn091 on 10 Mar 21 - No Cached
  • The traditional, legacy PMS is an on-premises software platform with features and functionality ranging from barebones to rich and very complex. These legacy platforms have a number of serious disadvantages: a) too expensive to install, train staff and maintain, b) their "all-in-one solution approach" stifles innovation and prevent quick adoption of new functionality needed to meet new guest requirements or sudden changes in the market conditions, like the contactless experience from last year, and c) as closed systems they are reluctant to open up to third-party integrations, applications and solutions, depriving the property and its guests from some very innovative and much-needed applications and services.
  • Some of the benefits of the cloud PMS are significant and timely: No upfront costs - its pay-per-use model makes it an operating expense (OpEx), which helps the constricted cash flow Easy to install, train staff and use which increases staff productivity Automation of many administrative tasks, saving the property team time and effort AI driven workflows and database management and intelligence Automatic software upgrades with minimum downtime and no extra cost No need for on-property IT support, which is getting quite unattainable in the post-crisis era Complete automation of redundant processes and tasks, allowing the property to operate with leaner staff The ever-changing data security requirements are handled by professional data security engineers at the cloud PMS vendor Provides guests with contactless guest experience and mobility. Upgrade and up-sell capabilities or easy integration with an upsells vendor, important in this depressed revenue environment Easy access to reporting and performance analytics from any device anywhere. Most importantly, an Open API for seamless, fast and free or low-cost connectivity with the myriad innovative third-party vendors out there. Ex. Oracle's legacy OPERA PMS has 400 API capabilities vs the OPERA Cloud PMS with 3,000 API capabilities.
  • he three main advantages of the OPERTA Cloud PMS over the legacy PMS:
  • ...14 more annotations...
  • Ability to achieve more with fewer resources,
  • Security of data
  • Ability to be agile, adapt and evolve
  • the three key advantages of the cloud PMS over the legacy PMS:
  • Flexibility:
  • According to Laura Calin from Oracle Hospitality, switching from a legacy to a cloud PMS has occurred traditionally when a) on-premises hardware reaches end-of-life and warranties are expiring, or b) when a brand affiliation comes to an end and a replacement system is required.
  • Connectivity:
  • I believe over the next 5 years the adoption of cloud PMS solutions will explode and this will be the highest growth component of the hotel tech stack
  • Why? Low costs, efficiencies, higher productivity and data security aside, in the near and mid-term a full-service 3-4-5-star hotel will need over 100 plus APIs with third-party tech applications and solutions to be able to function and meet the basic needs and wants of today's digitally-savvy travelers.
  • Ease and efficiency:
  • (PMS) is the hotel 's command center for rooms and F&B management, sales and catering, distribution, availability, pricing, reservations, guest interactions, issue resolution, housekeeping, reporting, billing, guest communications, etc. and is often described as "the central nervous system of the hotel operations."
  • Luckily for our industry, the future is already here in the form of a cloud PMS with Open API (application programming interface) integration platform, just on time in this most challenging era in our industry.
  • the three key advantages of the cloud PMS over the legacy PMS:
  • Ever since the emergence of the cloud-first PMS platforms like Cloudbeds and Mews, there has been a monumental shift in the PMS vendor community's mindset: from closed system mentality to cloud PMS with Open API mentality. At Oracle Hospitality, with the adoption of the Oracle's self-service cloud technology tools, the OPERA Cloud PMS with Open API has become the most important innovation strategy
  • eeiro123 on 10 Mar 21
     
    This article deals with cloud PMS and its advantages. Some of the advantages stated by the article are efficiency, low cost, and provides guest with more contactless experience. This is a new trend we are starting to see emerge into the industry especially now more than ever after the events that have occurred due to the pandemic.
  • jbjer002 on 19 May 21
     
    Seems to me this took a lot longer for companies to start getting onboard then I would have anticipated. The cost perspective and ease of use should have attracted people right away. Not having to house or protect on site servers from damage and theft is also a critical point. Not to mention the ability to grow the system when necessary.
  • pjohn091 on 27 May 22
     
    The article discusses traditional PMS, an on-premises software platform that can range from very basic to extremely powerful and complex. Installation, training and maintenance are expensive for such platforms, and they stifle innovation by not allowing third-party integrations, applications, and solutions. Cloud-based hotel management systems with Open API integration platforms are the future of hotel management software. They are cost-effective and offer many operational benefits. Operating expenses such as the OPERA Cloud PMS improve cash flow, are easy to install, train personnel, and automate many administrative processes. Also, it provides easy access to reporting and performance analytics, as well as contactless guest experiences and mobility.
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Virtual event platform market to see skyrocketing rise as global companies move operati... - 1 views

www.traveldailynews.com/...e-operations-to-remote-working
shared by robfitzpatrick on 06 Oct 20 - No Cached
  • The recent turn of events in the global economy have created a need a for a rapid adaption to the situation.
  • Virtual Event Platform Market have been ideal in transitioning to remote working, ensuring business continuity.
  • corporate enterprises will all migrate to virtual event platforms to tackle the going COVID-19 pandemic.
  • ...12 more annotations...
  • collection of registration data helps virtual event organizers to gain actionable insights for decision making operations.
  • integration of networking capabilities to establish connectivity among attendees
  • network-based platforms enable attendees to connect and schedule appointments with sponsors, performers and exhibitors.
  • Virtual fair, conference, and trade show platform providers are entering into strategic partnerships and collaborations with innovative technology providers in order to procure and integrate technologies like artificial intelligence (AI) and Deep Learning into their solutions.
  • virtual event platforms are expected to collected copious amounts of data
  • identifying the prominent consumer sentiment to deliver improved and customized solutions.
  • will allow the vendors to adapt to the changing needs of businesses and institutions.
  • deploying cloud-integrated virtual events management and hosting solutions for emerging end-users operating in banking, financial services, and insurance
  • healthcare and consumer electronics industrie
  • virtual conferencing solutions for medical institutions and societies in order to virtually accommodate high profile meetings with heavy public throughput.
  • operating in healthcare and research and academia industries as professionals rushed to gain insights on the clinical studies performed to tackle rising COVID-19 infections.
  • are gaining technical support by forming partnerships and collaborations with leading networking and connectivity technologies providers.
  • robfitzpatrick on 06 Oct 20
     
    The article talks about the switch companies are making from in-person to virtual event platforms. With the current pandemic and the increase of remote working, virtual events are gaining in popularity. They are convenient and allow attendees to network and connect with sponsors, performers, and exhibitors digitally. Virtual event platform companies are using the cloud to integrate customizable solutions for clients. They are also engaging in collaborations and strategic partnerships with innovative companies to incorporate new technology solutions such as AI and Deep Learning into their platforms. This technology also enhances data collection from your attendees that businesses and organizations will use to identify consumer sentiment and deliver customized and improved solutions on future events. Vendors will use this data to develop new strategies for technology enhancements and modifications to their virtual content to adapt to businesses' changing needs. This technology isn't just being used in the hospitality industry. End-users in many different sectors such as banking, financial services, healthcare, and academia, are using this technology to stay connected for high profile meetings and share information to provide better research on COVID-19. These businesses are partnering with networking and connectivity providers to gain technical support and collaboration. This will be a trend that will significantly impact events in the hospitality field as it provides convenience for attendees and cost savings for the companies as they do not need to spend on venues, F&B, and hotel accommodations.
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New Distribution Platform Integrates with PMS | Products | Hospitality Magazine (HT) - 1 views

hospitalitytechnology.edgl.com/...tform-Integrates-with-PMS81758 PMS Distribution Platform technology
shared by YU CHEN on 27 Sep 12 - No Cached
  • IQlink offers a hosted platform with seamless connectivity to more than 750 leading distribution channels.
  • The concept behind the IQlink Platform is simple: When there are fewer connections, there are fewer costs and fewer points of potential failure.
  • YU CHEN on 27 Oct 12
     
    The article talks about the luanch of new distribution platform called IQlink. The new platform intergrates with PMS better than most similar products. IQlink build a seamless intergration with multi-type property's PMS connecting with most leading distribution channels. It obviously can reduce works of hospitality property owners and operators on PMS and GDS synchronism.
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Expedia Leads $26 Million Alice Investment in Hotel Tech Push - Skift - 0 views

skift.com/...-investment-in-hotel-tech-push #hoteltechnology #ITinvestment #hospitalitytechnology
shared by sbarr011 on 06 Jul 18 - No Cached
  • Alice, a startup that sells operations software to hotels, has raised $26 million in a Series B funding round led by online travel giant Expedia.
  • Expedia’s interest in Alice suggests that the online travel company is curious about possibly providing more back-end software services for the hotels that use it to market and distribute their inventory globally.
  • The company “is now at a completely different level,” when it comes to putting into place a set of tools that are broad and comprehensive and that are responsive to what hotels have said their needs are, he claimed.
  • ...9 more annotations...
  • A key part of Alice’s system is its ability to let guests, front-of-house workers, and back-of-house staff communicate and track requests. For instance, a guest request via a text message for, say, more linens, can be conveyed to the right worker using Alice, the company said.
  • It now processes more than 50,000 requests a week, up from the 10,000-a-week pace it had a year ago. The company anticipates hotels will handle more than two million requests on its platform over the next year.
  • Alice has more than doubled its count of hotel clients this year.
  • It has since evolved into software that aims to provide the first unified platform for a hotel to run its entire back-end operations, such as housekeeping and customer service communication.
  • Expedia officially began to market a series of new tools for hoteliers that it has been adding to its extranet for suppliers since 2015 under the name Expedia Powered Technology. Tools include help with revenue management and messaging with guests.
  • There are other hotel tech brands that offer software-as-a-service (SaaS) solutions that overlap with what Alice’s platform provides, such as the housekeeping-focused services of Amadeus Hospitality’s HotSOS. Other potential players in the market include Sabre Hospitality Solutions and Oracle Hospitality.
  • Expedia’s suite of data analytics tools includes a free service that aims to help hotels set their rates to command the most revenue and Expedia’s first meetings-and-events booking tool to help hotels automate requests for proposals — which today is still, largely, a manual process.
  • Priceline Group has, since 2015, been investing in business services for its hotel partners under the BookingSuite brand. The tools include revenue management software and digital marketing help for a property’s own branded website.
  • Trivago, the hotel metasearch brand that is backed by Expedia (but operates independently), is also offering hotel services, such as for revenue management and hotel management (like Base7booking).
  • sbarr011 on 06 Jul 18
     
    Alice, a relatively new start-up which sells operations software to hotels, had a significant investment from Expedia in the previous round of funding. Alice has become a software that provides "the first unified platform for a hotel to run its entire back end operations, such as housekeeping and customer service communication". The system allows guests to send a text message with a request for more pillows or towels, for example, which will be directed to the proper the hotel employee department. Customers can track their requests and both the front and back of house staff can receive communications from guest requests. This IT platform has seen 5 times the amount of requests being generated. Also, the platform has partnered with double the number of hotels and they project more than two million requests will be communicated through this software in a year. Expedia is the largest shareholder in Alice currently. Alice suggests that this is because Expedia could be more interested in "more back-end software services for the hotels that use it to market and distribute their inventory globally." Expedia currently markets tools such as revenue management under the name Expedia Powered Technology to hoteliers. Expedia also offers meetings and events booking tools for hotels. Priceline, which is a competitor to Expedia, also has invested in tools and services that include revenue management software for their hotel partners. Trivago is also offering these services. Alice believes that the size of the market will allow for many other companies to work in this space, and is even open to partnering with other firms to expand. Alice also plans to expand their own business and add personnel with the new funds.
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Tripleseat Announces New Features Specifically for Hotels - 0 views

www.prweb.com/...prweb15571267.htm
shared by smones on 25 Jun 18 - No Cached
  • Tripleseat, the fastest growing web based sales and event management platform, today announced the launch of new features specifically designed for hotels to streamline the booking process and increase sales.
  • new key functionalities to the event management platform including the ability to book group business in one or hundreds of hotels, manage event and guest room blocks easily and access a flexible and dynamic sales and CRM platform.
  • 1. Guest Room Control (GRC): a way for hotel sales managers to seamlessly manage sleeping room blocks in one or many hotels. 2. Extensive reporting: generate custom reports, discover your top revenue-generating customers, get deeper insights into your event business, and create sales and financial reports 3. An all-in-one web based platform: track everything with clients and staff without having to use different software products or web applications, and book on the go, using any web enabled device like a laptop, smartphone, or tablet
  • ...2 more annotations...
  • Our goal with the new features is to rescue hotel event and sale managers from software that was developed over 25 years ago,” said Jonathan Morse, founder and CEO of Tripleseat. “When it comes to selling and managing group business, hotels do things differently than our restaurants customers. We developed these new features specifically with hotels in mind. Tripleseat is a complete web based sales and event management application that is simple to use and will help hotels increase their group business sales.”
  • Tripleseat is the fastest growing sales and event management platform that helps restaurants, hotels, and unique venues streamline the planning process and increase event sales. Tripleseat was founded in 2008 by Jonathan Morse and Kevin Zink. To date, the Tripleseat platform has helped venues book over 5.5 million events and captured $12 billion in event leads. More than 45,000 event managers use Tripleseat every day to book and plan the perfect event for their customers.
  • smones on 25 Jun 18
     
    Tripleseat, the fastest growing sales and event management platform that helps restaurants, hotels, and unique venues streamline the planning process and increase event sales, launched new features specifically designed for hotels. New key functionalities include the ability to book group businesses in one or hundred of hotel, manage event and guest room blocks easily and access a flexible and dynamic sales and CRM platform. When I was a Manager with Lettuce Entertain You Enterprises, we used Tripleseat for our private booking and catering software. I found it extremely user friendly and efficient, and the platform was a great communication tool for all of the managers.
13More

Travel Agents Increase Use of GDS to Book Hotel Rooms - 3 views

www.prnewswire.com/...ook-hotel-rooms-135915248.html
shared by laura kaczkowski on 14 Sep 12 - No Cached
  • Advanced Search Search Products & Services    News Releases Close Send a release Member sign in Become a member For bloggers For journalists Global sites Products & Services Knowledge Center Browse News Releases Contact PR Newswire
  • he leading global provider of revenue generating solutions for hoteliers, clearly demonstrates how crucial Global Distribution System (GDS) platforms and GDS Shopping Displays are to travel agents:
  • 84 percent of respondents indicated that they were using their GDS platform the same amount or more often than in the past, with 35 percent stating that they are using GDS more.
  • ...8 more annotations...
  • where 26 percent of travel agents stated that they used their GDS platform more often than in the past and 19 percent said they used the GDS Shopping Displays more often than before.
  • "Travel agents are increasing GDS hotel use, and have once again confirmed their confidence in GDS Shopping and Booking Displays,"
  • Travel agents in 25 countries across the Americas, EMEA (Europe/Middle East/Africa) and Asia/Pacific regions who subscribe to one of the four major GDS systems were asked to participate.
  • n the survey, travel agents worldwide also indicated that promotional messages are effective and often prompt bookings: 66 percent of all travel agents surveyed who were aware of promotional messages requested additional information by looking at the screen attached to the promotional message.
  • "This survey definitively shows that promotional messages are not only an excellent way to reach travel agents, but also a valuable sales catalyst,
  • s the leading provider of revenue generating solutions for hoteliers across the globe. TravelClick offers hotels world-class reservation solutions, business intelligence products and comprehensive media and marketing solutions to help hotels grow their business.
  • is one of the fastest growing marketing research firms in the United States. With offices across the country and in Europe and partnerships with many of the largest companies in the financial services, consumer package goods, automotive, healthcare, media, technology and travel and leisure industries worldwide, PMI also offers advanced advertising and brand measurement along with direct marketing expertise.

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  • laura kaczkowski on 14 Sep 12
     
    In the article, "Travel Agents Increase Use of GDS to Book Hotel Rooms," it talked about how the leading global provider of revenue is generating solutions for hotels, it shows how important GDS platforms are to travel agents. "84 percent of respondents indicated that they were using their GDS platform the same amount or more often than in the past, with 35 percent stating that they are using GDS more." Back in 2009, when the last study was conducted, about 26 percents of travel agents said that they used their GDS platform more often than in the past. This study also states that the annual GDS shopping displays will be over $50 million in 2011, which will increase more than a million bookings compared to 2010. There was another survey that was done and they surveyed different travel agents from across the world that were subscribed to a major GDS system. In the survey the travel agents indicated that promotional messages are effective and often prompt bookings. Out of the travel agents they surveyed, 66% said that they were aware of the "promotional messages requested addition information by looking at the screen attached to he promotional message." From this survey it showed that promotional messages are an excellent way to reach travel agents and from reaching the agent, they also reaching the customer, it's a win-win reaction.
  • Michael Anthony on 14 Sep 12
     
    I enjoyed the part about brand and promotional messaging, that is always a lure for me. When I see an attractive offer, evern If I'm not interested in booking or going to the destination, I often click on it anyway just to see the offer. It is a very effective marketing tool.
27More

Why Event Management Software? 10 Reasons to Get Started - 3 views

blog.hubilo.com/sons-event-management-software Technology Event Management Software Hospitality
shared by laboygrisell on 22 Jun 20 - No Cached
  • The global EMS market is forecast to grow at a CAGR of 8.42% during the period 2016–2020
  • Event management software is an investment with a definite return.
  • Event management software provides detailed analytics of every digital aspect of your event starting from the event website, event app, registrations, ticketing to overall feedback.
  • ...22 more annotations...
  • Event management software assimilates multiple event planning tasks in one single place. A major plus, in this case, is the time and money that it saves up for the event planners.
  • Why Event Management Software? 10 Reasons to Get Started
  • Why Event Management Software? 10 Reasons to Get Started
  • event website
  • payments online.
  • Event Registration and ticketing– Creation of your event website and event app– Event promotion– Event Networking– Attendee Management– Feedback– Event analytics to track it all
  • networking platform
  • Another benefit of digital check-ins is that it helps in ensuring event security.
  • Every event planner wants his/her event to stand out, to make an impression.
  • Easy answer: customization.
  • very element of your event is customizable. You can design your event website and event app and tailor it as per your brand requirements.
  • Event management software can hand down provide you the value addition of a number of vendors at almost half the cost
  • event management software was created to make planning speedier and more efficient.
  • planning in terms of event website, networking platform, event analytics,
  • Attendees can register on your event website, move on to choose the type of ticket they wish to purchase and pay using the payment portal hosted on your own domain.
  • A QR code is basically a two-dimensional barcode that can be scanned
  • Event management software is the collective term for a wide range of software products used in the management of professional and academic conferences, trade exhibitions, conventions, and meetings.”
  • Making the most of these event analytics can really help you maximize your overall event ROI.
  • Event promotion is one of the most important aspects of event planning.
  • event networking platform feature of the software
  • Event networking platform is a great way to help attendees fulfill their agenda of networking as well as drive engagement throughout the event.
  • Some event management software work on subscription models. This is a great option for event planners who conduct a lot of events within a year. You can create and manage multiple events from a single platform.
  • sharlabrunsvold on 22 Jun 20
     
    Last updated on Feb. 14th, 2018, this article discusses the multiple benefits of event management systems. Event management systems can assist in event registration, promotional efforts, attendee management, and feedback. They are customizable and allow event planners to monitor the event planning process. In addition, they are time and cost-friendly, can track event analytics, and provide an organized way for planners to plan multiple events at a time.
  • laboygrisell on 05 Oct 20
     
    In this article you'll find tips on how crucial is the technology advancement in all types of the events.
44More

What is Hotel PMS? | Oracle - 2 views

www.oracle.com/...what-is-hotel-pms.html
shared by nixalexa on 30 Jan 18 - No Cached
  • Traditionally, a hotel property management system (PMS) was defined as a platform that enabled a hotel or group of hotels to manage front-office capabilities, such as booking reservations, guest check-in/check-out, room assignment, managing room rates, and billing
  • Traditionally, a hotel property management system (PMS) was defined as a platform that enabled a hotel or group of hotels to manage front-office capabilities, such as booking reservations, guest check-in/check-out, room assignment, managing room rates, and billing.
  • Hotel PMS is now a critical business operations system that enables hoteliers to deliver a seamless guest experience. Hotel PMS now integrates to other onsite services that impact the guest's complete experience, including: Food and beverage operations Housekeeping and maintenance management Sales and catering execution for group bookings and event management Revenue management Distribution across multiple channels Spa management
  • ...29 more annotations...
  • Faster innovation With cloud-based hotel PMS, hotels can bring new properties online more quickly. Each new release brings new capabilities to help deliver great guest experiences, improve operating efficiency, and increase employee productivity. Lower IT complexity and costs With cloud-based hotel PMS, hotels can lower upfront capital expenditure on software and hardware. By going above-property, hotels can also reduce IT complexity and IT costs. Increase in RevPAR and ADR With cloud-based hotel PMS, hotels can effectively manage rates and allocation of rooms to various distribution channels, helping to maximize occupancy, rates, and revenue. Enhanced customer lifetime value With cloud-based hotel PMS, hotels get a single customer master with comprehensive guest profiles that allow them to personalize and differentiate guest experiences.
  • Until recently, hotel PMS solutions were often managed on premises. On-premises solutions include hardware that can take up a lot of space. Resources were needed to manage the systems and software updates, upgrades, and patches needed to be scheduled and installed manually by onsite staff. Cloud-based, mobile-enabled hotel PMS platforms offer hotels an innovative way to engage with guests while enabling hotels to reduce IT costs and simplify their infrastructure.
  • ncrease housekeeping efficiency with instant updates on housekeeping mobile devices when customers check out, freeing up rooms for cleaning
  • is now a critical business operations system
  • that replaced time-intensive, paper and spreadsheet-heavy processes.
  • seamless guest experience.
  • Enhanced customer lifetime value.
  • Hoteliers are challenged with providing a personalized guest experience
  • olutions help hoteliers deliver the experience guests want, while efficiently managing their business.
  • Connect operations and financial processes by leveraging prebuilt integrations
  • Increase room occupancy and ADR through real-time rate
  • ster innovation.
  • Lower IT complexity and costs.
  • aditionally, a hotel property management system was defined as a platform that enabled a hotel or group of hotels to manage front-office capabilities, such as booking reservations, guest check-in/check-out, room assignment, managing room rates, and billing.
  • rease in RevPAR and ADR.
  • OPERA Cloud hotel property management system offers hoteliers capabilities to enhance operating efficiency and deliver exceptional guest experiences. The platform integrates emerging technologies with ease, accelerating innovation to meet ever-changing demands. Hotel PMS Defined
    • sbaut010
      sbaut010 on 03 Feb 20
       
      Opera, a traditional PMS provider has has invested in cloud computing.
  • With cloud-based hotel PMS, hotels can lower upfront capital expenditure on software and hardware. By going above-property, hotels can also reduce IT complexity and IT costs.
  • With cloud-based hotel PMS, hotels can bring new properties online more quickly. Each new release brings new capabilities to help deliver great guest experiences, improve operating efficiency, and increase employee productivity.
  • With cloud-based hotel PMS, hotels get a single customer master with comprehensive guest profiles that allow them to personalize and differentiate guest experiences.
  • The benefits of cloud-based hotel PMS solutions include:
  • With cloud-based hotel PMS, hotels can effectively manage rates and allocation of rooms to various distribution channels, helping to maximize occupancy, rates,
  • r
  • Hotel PMS now integrates to other onsite services that impact the guest's complete experience, including:
  • T
  • OPERA Cloud hotel property management system offers hoteliers capabilities to enhance operating efficiency and deliver exceptional guest experiences. The platform integrates emerging technologies with ease, accelerating innovation to meet ever-changing demands.
  • Provide anytime, anywhere service to your guests using a mobile-enabled cloud-based hotel PMS.
  • Centralize and secure customer data and improve the quality and accuracy of guest profiles with reporting and analytics.
  • Empower managers to improve ADR with extensive options for setting rates and advanced rate-management features for manual and semiautomated revenue management.
  • With a cloud hotel PMS, hotels get a single customer master with comprehensive guest profiles that allow them to personalize and differentiate guest experiences.
    • nixalexa
      nixalexa on 31 Oct 21
       
      PMS is Hotel Property Management Systems to help operate the day-to-day tasks in the hospitality industry, PMS has assisted the process with guests check in and checkout, assistance with assigning rooms, managing room rates and for billing guests, this article also explains how PMS has removed the unnecessary use of paper for these processes as well, which is environmentally friendly! When a guest leaves their room, PMS systems help inform housekeeping that there is an empty room that now needs to be cleaned for the next guest. The article by Oracle also mentions "mobile-enabled cloud-based hotel PMS" which tells the reader that internet is required to function the PMS properly and efficiently. PMS also assists hotels with keeping customer data in their systems so that managers within the property can keep track of guest spending, room rates, guests per night, week or month and help improve how accurate their information is instead of having to keep track of all of this data manually. When speaking of the cloud-based PMS systems the article also states that this helps customers keep track of their own information with a specific company. Like if a customer stays at Marriott hotels, with the Marriott app they will be able to keep track of their stays and reservations they have made in the past as well as existing reservations.
  • ashleyb102 on 30 Jan 18
     
    Property management systems (PMS) were originally only for front desk needs like booking reservations, checking guest in and out, charging accounts, and managing room assignments. The newer PMS systems have enhanced the check in and check out process, maintenance and housekeeping management, and accounts receivable management. The check in and check out process has been enhanced by the newer cloud based PMS systems by giving the front desk the ability to provide service anywhere and anytime. It is more accessible and can update room statuses in real time. As housekeeping cleans rooms the room statuses are updated through their mobile cleaning device into the PMS system. Also, the PMS system allows the front desk to communicate with the maintenance and housekeeping staff for last minute guest request and complaints. The cloud based PMS system also allows the front desk to have access to revenue management. This way the front desk can have access to accounts receivable and update it as payments come in from previous guest. This enables faster and more accurate billing for guest. As technology advances it is important for the hospitality industry to stay updated so that guest and employees needs are met. Keeping up with the technological trends allows companies to remain competitive.
  • ...7 more comments...
  • linanzhang on 25 Sep 18
     
    MS technology changed a lot in the hospitality industry. A hotel property management system is a platform that enabled a hotel or group of hotels to manage front-office capabilities, such as booking reservations, guest check-in/check-out, room assignment, managing room rates, and billing. Hotel PMS now integrates to other onsite services that impact the guest's complete experience. Hotel staff provides a guest experience when operating an effective hotel business.PMS can help hotel staff to manage information more efficiently. hotel PMS can also let hotel employees gain insights into guest behavior and preferences, improving guest satisfaction and enhancing the quality of the guest experience. PMS will develop faster than now and implement their system more efficient. When customers book a hotel room through website hotel staff can know it immediately. It saves time and saves labor cost. Hotel staff doesn't need to write down the information now.
  • gaston326 on 02 Oct 19
     
    A hotel PMS is often defined as the software used to manage bookings, room rates, check-in/check-out times, and much more. However, through the years, hotels' PMS has evolved to better allow for a seamless guest experience. For example, with an advanced PMS, front desk is capable of directly notifying housekeeping employees what rooms need what service and any specifications they might have. In addition, PMS has evolved to be a cloud-based software. This means that hotels can keep up to date with the newest version of the PMS, they lower IT costs, they can more effectively influence room rates and better manage expenses along with income, and they allow them to keep track of all guests and their specific requests to keep the experience perfectly personalized for them each time they come to visit.
  • aguar024 on 03 Oct 19
     
    This articles talks about how the PMS programs are being redefined by new technologies that not only enhance the productivity of the hotel it self but has millions of positive effects, event towards a more ecological and eco friendly environment.
  • duyingli on 12 Feb 20
     
    This article first introduces the definition of PMS. Traditionally, PMS was defined as a platform that enabled a hotel or group of hotels to manage front-office capabilities. But with the development of science and technology, the function of PMS has been extended. Hotels can get many benefits from PMS, such as improving room management efficiency, more convenient management of customer data, and so on. This article also introduces the advantages of cloud-based PMS over traditional PMS. Such as faster updates, avoiding excessive costs in the IT department. Cloud-based PMS may be an important development trend for PMS.
  • Taj Buckley on 16 Feb 20
     
    Hotel PMS is a critical business operations system which enables a seamless guest experience. PMS is not just limited to in house; cloud base PMS provides the same benefits with more features.
  • mrodr1084 on 17 Feb 20
     
    Hotel PMS is extremely important when it comes to hotel management. It provides a seamless experience for not only guests but employees. It provides easier guest check in and out, data that includes accounts receivable, and also helps with maintenance and housekeeping. PMS systems are cloud based and is expensive but will be worth it over time.
  • keoctave on 25 May 20
     
    We look at how the software Oracle is beneficial to a Hotel's PMS system. This software is the middle man between the customer and proving service
  • zihanwang on 30 Jul 20
     
    This article tell us what is PMS and what benefits it can brings to the hotels operation. Automating daily operations and administrative tasks is an important part of achieving customer satisfaction as it helps provide reliable and quality service time after time. A hotel is a complex system that encompasses the activities of many departments, and every operation must be tracked
  • hankunli on 30 Jul 20
     
    More than a "platform that enabled a hotel or group of hotels to manage front-office capabilities", modern PMS is "a critical business operations system that enables hoteliers to deliver a seamless guest experience" by integrating many other systems. PMS offers many kinds of benefits to hoteliers, including improving housekeeping services and revenue management. The deployment of PMS is also a consideration. While most PMS systems were on-premise, there do have cloud-based ones that reduces cost in an innovative way. It also helps in enhancing customer lifetime value and increase RevPAR and ADR.
1More

Hospitality in the Cloud, by Bernard Ellis - 0 views

hotelexecutive.com/...hospitality-in-the-cloud
shared by ahand019 on 19 May 16 - No Cached
  • ahand019 on 19 May 16
     
    SUMMARY: This article by Bernard Ellis talks about the benefits of cloud computing and how it is being used in the hospitality industry. Hotels were previously wary about using cloud computing, but are slowly realizing that this technology has the ability to improve not only their operations, but also customer service and revenue. Ellis believes that limited-service brands, like a Courtyard by Marriott are part of the reason why hotels started looking into cloud computing. Brands like Courtyards do not have the means to spend significant amounts of money on technology, unlike their full-service counterparts. This sometimes means these hotels are at risk for not receiving necessary updates. Cloud computing enables hotel chains to offer access to systems, not previously made available to limited-service brands and also franchisees, both of which are crucial to the hotel chain's success. Hotels were previously concerned about their ability to maintain security and safety of systems within cloud computing. Now the concern has turned to change management. Changes and updates happen faster through the cloud platform and hotels have to figure out the best way to ensure staff is on top of all changes that take place. According to Ellis, the answer to this problem is learning management platforms, which are technology-based and more cost-efficient. Having technology-based learning platforms makes training easier and gives hotels the ability to update the training regularly based on any changes that take place. By utilizing cloud computing and learning management platforms, hotels will be able to improve operations, improve customer service, and streamline revenue.
6More

Personality Hotels Move to the Cloud with the ATRIO™ Guest Experience Managem... - 0 views

www.businesswire.com/...TRIO%E2%84%A2-Guest-Experience
shared by Ligia Elizondo on 18 Feb 12 - No Cached
  • We look forward to the world coming to know Personality Hotels as an operator of some of the finest lifestyle properties in the world and the launch client for ATRIO, the platform that moved an industry.”
  • The guiding pillars of ATRIO include the industry’s only platform purpose-built for true cloud computing, a highly innovative user experience, modular design, and the use of an Enterprise Service Bus
  • “Deploying ATRIO in the cloud helped reduce our implementation costs considerably,”
  • ...2 more annotations...
  • The ATRIO platform delivers on the promise of feature velocity, which means technology can now represent a true enabler of innovative capabilities and services rather than a constraint.”
  • PAR Springer-Miller built ATRIO using Microsoft technologies including the Windows Azure cloud platform
  • Ligia Elizondo on 18 Feb 12
     
    The ATRIO is a platform that would make big changes in the hospitality industry. ATRIO will be installed at the boutique Hotel Diva of Personality Hotels which will make a competitive advantage among its competitors. "The ATRIO platform represents the most significant technology development to occur in the global hospitality industry in the last 25 years." By implementing ATRIO to the property it is assumed that the service and financial goals will exceed expectations. Larry Hall, President & CEO of PAR Springer-Miller states "We look forward to the world coming to know Personality Hotels as an operator of some of the finest lifestyle properties in the world and the launch client for ATRIO, the platform that moved an industry." ATRIO will follow cloud computing which will bring significant financial benefit to Personality Hotels "Deploying ATRIO in the cloud helped reduce our implementation costs considerably," said Lembi-Detert President & CEO of Personality Hotels.
11More

RMS Announces Technology Integration with M3 Hotel Accounting Software - 0 views

www.hospitalitynet.org/...4093136.html technology integration accounting software
shared by yijingyang on 16 Oct 19 - No Cached
  • RMS, a leading cloud-based property management system provider, announced today a partnership with M3, the leading cloud-based financial platform in the hospitality industry, to offer clients seamless hotel management solutions.
  • Hotels and resorts using M3 accounting and analytics technology can now
  • integrate their property management data from RMS for greater insight into operational performance.
  • ...6 more annotations...
  • automated, daily transfer of critical financial data and property statistics
  • Built by hoteliers, exclusively for hoteliers, M3 is a powerful cloud-based financial platform and services company serving the hospitality industry that drives cost savings, revenue enhancement and business insight
  • M3 touts a 95 percent customer retention rate without contracts.
  • the platform works seamlessly with other key systems and tools in the hospitality industry and offers robust accounting and financial analysis across entire portfolios with optional operations and time management features
  • M3's professional services team provides on-demand support for hotels of any size by offering a full range of customized accounting solutions to scale with a hotel's needs.
  • , RMS provides customizable, cloud-based technology for single and multi-property hotels and resorts. Fully equipped with a comprehensive suite of modules, RMS enables hospitality properties to increase revenue and streamline operations, allowing staff to spend more time attending to guests' needs.
  • jorgeegutivav on 16 Oct 19
     
    This article discusses the new partnership between Hotel Software companies RMS and M3. RMS is one of the industry's leading cloud-based property management systems, meanwhile, M3 is a hotel accounting software. Also, a cloud-based software, M3, was created by hoteliers, for hoteliers. This partnership creates a new level of immersion for properties that adopt the two platforms. Unrivaled communication between the two systems would generate more detailed reports and analysis combing the two largest databases used on property: the property management system and the accounting software system.
  • yijingyang on 01 Jul 20
     
    RMS and M3 announced the cooperation to launch the cloud-base financial platform. This system will be able to integrate and transmit property management data from RMS and daily key financial data and property statistics of the M3 platform to help companies make more accurate decisions.
22More

The Importance of Social Media in the Hospitality Industry in 2022 - Fresh Mind Ideas |... - 1 views

freshmindideas.com/...a-in-hospitality-industry-2022 social media hospitality branding marketing industry hotel travel tech
shared by armanyleblanc767 on 20 Feb 23 - No Cached
  • Increase visibility, boost direct bookings, and increase brand awareness through social media marketing for hotels
  • Updating your channels allows prospective and regular clients to interact with your brand and keep them reminded that you value your brand
  • . And create a connection with your guests so that they can become familiar with the team.
  • ...18 more annotations...
  • Give your hotel a face using your social media channels
  • In exchange for a reward, encourage guests to add location tags to their photos or include you in videos based on your location
  • Facebook remains an important channel for social media marketing for hotels because there are no word or video size limits
  • Now that Instagram and Facebook have merged, you can create paid campaigns and promote them across both platforms
  • Your followers will be more likely to continue their relationship with your hotel if they are involved with your messaging
  • Instagram has undoubtedly become one of the most influential channels in our day and age. It’s an excellent tool for keeping your users engaged with your brand since Instagram users are constantly engaged
  • You must create a hashtag unique for your hotel because it’s an essential tool for planning trips in advance.
  • No social media marketing plan is complete without a YouTube strategy
  • The use of YouTube can help you drive traffic to your direct channels.
  • LinkedIn is a great platform for sharing content and networking within the hospitality industry
  • It is an excellent tool for promoting your space for special events and conferences.
  • Influencers have a lot of power, don’t underestim
  • ate them
  • Connect with the influential people in your area who can influence your target audience.
  • nowadays, with so many images bombarding us, a video can be worth a million
  • videos increase engagement, increase time spent on the page, and are more likely to be shared and go viral.
  • Always respond to both positive and negative comments so that customers get the sense that the hotel is interested in their feedback.
  • The most important thing is to share awesome reviews with your followers. Positive reviews are the best social media marketing for hotels. 
  • armanyleblanc767 on 20 Feb 23
     
    This article discusses the importance of using social media in the hospitality industry. According to the article, social media increases visibility, increases direct bookings, and increases brand awareness. When done correctly with the right team and right platforms, social media can result in tremendous benefits for hospitality companies. Some of the platforms mentioned were LinkedIn, Facebook, Instagram, and YouTube. These platforms help companies to communicate with potential and existing customers through ads, stories, reels, videos, as well as customer testimonials. Influencers were also mentioned as these social media stars have a large and/or specific following that can help promote hospitality brands. Overall in this day and age, if you would like your company to succeed, you need to be on social media because it is the best form of marketing and promotion.
4More

Galla POS develops platform for tablet-enabled menus | mydigitalfc.com - 0 views

www.mydigitalfc.com/...tform-tablet-enabled-menus-880 pos menus hotel
shared by Yujia Xie on 27 Feb 13 - No Cached
  • With eye on serving the hotels and restaurants, Hyderabad-based start-up Galla Pos has developed a platform for tablet-enabled menus and billing. It is now in talks with an Indian mobile handset maker as well as a few Chinese players for the hardware (tablets) for embedding its software.
  • In the first phase, Reddy said the effort will be to reach out to hotels in Hyderabad and later to other cities in Andhra Pradesh and Bangalore. There is a lot business potential. The same concept can be used for small food joints and grocery stores, he said, adding the company will look to provide platform on a monthly rent or for a one time fee.
  • “As the business model matures, the basic platform could be given free, while we will charge for analytics, predictions and other tools that will be built into this,” he said. At present, it is processing orders from a handful of hotels but is seeing more queries coming. Typically, a small hotel is taking about four to five licences-only the first licence is priced higher and the subsequent ones at a fraction, he said.
  • Yujia Xie on 27 Feb 13
     
    As this article mentioned, for convenient menus and faster billing, Galla Pos run a platform. It introduces how to use this technology and this device will bring down the cost of the handset. In addition, visuals and various menus will assist customers to order faster and better, especially for the foreigners. As a Chinese, if the restaurant provide visuals or more description of the menu, it will help me to understand the food better. This concept will apply in more hotels later and small food joints or grocery stores. I like this idea and I believe more and more industries will apply for it because it provides better quality of service to assist the job of employees and make everything new and effective.
5More

Personality Hotels Move to the Cloud with the ATRIO(TM) Guest Experience Management Pla... - 0 views

www.marketwatch.com/...management-platform-2012-02-14 PMS Hotel cloud guest+experience
shared by Michelle Wilson on 16 Feb 12 - No Cached
  • The ATRIO platform represents the most significant technology development to occur in the global hospitality industry in the last 25 years.
  • The guiding pillars of ATRIO include the industry's only platform purpose-built for true cloud computing, a highly innovative user experience, modular design, and the use of an Enterprise Service Bus.
  • Among many other benefits, true cloud computing and the "zero training" goal of the user experience brought significant financial benefit to Personality Hotels.
  • ...1 more annotation...
  • PAR Springer-Miller built ATRIO using Microsoft technologies including the Windows Azure cloud platform.
  • Michelle Wilson on 16 Feb 12
     
    PAR Springer-Miller Systems, which is the leading provider of guest-centric hospitality management systems and Personality Hotels announced a successful implementation of the ATRIO Guest Experience Management platform at the Hotel Diva in California. ATRIO was built using Microsoft technologies and gives the look and feel of other innovative products from companies like Apple and Google. Simple to use, this system in the cloud reduced implementation costs. This is the first application purpose-built for true cloud computing.
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