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In this fascinating article by hospitalitynet.org the future of property management systems and new technologies are discussed. New PMS systems are being developed to integrate other softwares to make the experiences for both guests and employees more pleasurable. These new integrations allow for better forecasting models, pricing models, and better guest satisfaction. The future is in artificial intelligence as hotels are now implementing the use of mobile phones for check in and keys, robots and chatbots to help check in guests and deliver them things they might need, as well as the use of technology like robots to help implement a 24/7 customer service experience. This technology makes it easier for employees especially for busy times and night shifts as well as robots can now serve the same purpose as humans in terms of delivering products and service. This leaves the simpler jobs for the robots and humans can now do more managerial positions and focus on customer service or help when in need.

This article is about PMS and how the rise of technologies will help the industr]y

The hospitality industry had changed a lot over the past few years. Innovations have changed how a hotel advertises to its customers. A new look at PMS will keep hotels on top of the technology game.

This article is about touch less payments after COVID. It focused on three options: Paying at the table, the value touch less POS brings, and Near Field Communications which is used with Google and Apple Pay.

Using the PMS that integrates with different operational processes in the hotel can extremely benefit the managers, as they will have more time to work on improving the guests' experience, rather than supervising the operations related to PMS and other hotel departments' interactions. In this article, the different types of PMS integrations are described, along with the benefits of implementing those integrations.

It talks about the 4 mistake hotel owners make when it comes to the management of their properties and PMS

According to the article Event Management Software 2020 Trends, from a general perspective, the remarkable growth can be linked to the rise of technology-based goods and services across all markets. That said, the Mordor Intelligence study provides some more nuanced insights into why event management software growth has become one of the biggest event trends for 2020. Among these is the usefulness of mobile applications in the event setting. Mobile apps allow for event planners, speakers and attendees to stay up to date on everything in real time.

This article outlines the current technology trends in event management. It also entails what strategies event planners are using to market mega-events, to attract attendees and to get real-time feedback about the event.

This is a great article which breaks down the MIS and their role. The MIS is an important factor to help build a productive business. Companies should take into consideration the hiring of a MIS personnel.

Thank you for the great read. I enjoy how the article compares the MIS function to the heart in the body. With this direct comparison, we see how important MIS is to an organization. These systems ensure that data is properly collected and stored to be made available to any manager or executive level employee.

Agreeably, MIS is the heart to any successful business in today's era. MIS impact productivity and performance. Processing/filtering information which is transmitted into and out of one's business is key for reducing security breach.

This article is an interview with one of the managing partners of SmartBar. He speaks about some of the specific uses and that it was never intended to replace a bartender, so to speak, more of replacing a service bartender. Its worth the read.

On this dificult times for the hospitality industry we must reinvent our techniques to save the industry. Hotels are relying in business reservations to make up for the lost revenue that lockdown has caused, but the hotels needs an aggresive strategy to attract leisure and save the industry during fall. The author talks about how the behavior of the society has changed with the pandemic and how a Customer Relationship Management (CRM) system helps to understand the most recent guest behavior. A CRM will help to provide a customized and personalized one-to-one marketing motivating guests to book. Some of this strategies could involve attractive packages promoting a 'stay-cation' with the covid-19 desinfection requirements. In conclusion, A CRM is a great preliminary step to take advantage of this challenging circumstances and save the hospitality industry for the remainder of the year.

Due to the current situation we are living with Covid-19 we are required to use a mask all the time in public places. One of the latest updates on IOS 13.5 that I found very helpful is that now our Iphones can be able to unlock with facial recognition while having the mask on. Before it was frustrating being in public to have to take off the mask so facial recognition could work and unlock my phone. Apple did a great job with this update and has become a most for Iphone users like me during these days.

Great tech and green practices for the hospitality industry. Innovation in hotel design, guests satisfaction, and technology are paving the way for the future of the hotel industry. The article draws on the new and current trends that easily work with the current climate as well as future tech that will be available in the future.

Absolutely. I feel like I shared something kind of basic but along the same lines. I really want to be on this bandwagon. Giving guests peace of mind in this way is so important now and we have to be above just the basics in this way.

Now more than ever, introduction of products that help preserve the health of staff and guests are an imperative for hotels and resorts. This article introduces this patented antimicrobial hotel key card technology to the hospitality industry.

Sustainability has been a primary focus for many hotel companies around the world. There are many initiatives that are being created other than your everyday recycling. Fairmont Mayakoba has implemented a tour in which guest can assist in the transplant of coral to help their growth. Hosteling International USA has also become the first of it's kind to develop a system that monitors shower to last at most seven minutes in it effort to conserve water. These are just some of the many ideas that are taking into effect to further progress sustainability within hotel operations.

As guests are getting more environmentally friendly, being sustainable is an important aspect of hotel operations. Before they book a hotel, a lot of guests will look for or read about the hotel's social responsibility program. Hence, going green would bring in more revenue by attracting more guests.

This article explains several ways that hotels and resorts are helping in the fight for sustainability. Some resorts have completely eliminated the use of air conditioning and other ways to get energy for running electricity. For example, the Jade Mountain resort in St. Lucia has designed all their rooms to be open-air rooms which allows for breezes to come through the rooms and ultimately cool down the rooms. This, in turn, eliminates the need for air-conditioning all together. Some hotels are even offering classes on how to live a more sustainable and eco-friendly lifestyle. Hotels and resorts have worked towards saving coral reefs, energy and water conservation, preserving food and re-purposing waste, and creating eco-minded communities.

This article mentions ways in which an owner can detect if theft is taking place at his restaurant, ways in which this could be prevented and also what do in the case of an actual theft.

This article have mentioned the reality that restaurant theft and embezzlement are pretty common and are causing problems, yet the most owners and managers are not willing to deal with the issues with law enforcement. The reasons include unwilling to ruin the employees' lives and the threshold of establishing a theft case. However, the article suggested that seeking advice from accountants (preferably CPAs) and lawyers is a brilliant way of dealing with these issues. It can give the owner better understandings of the situation, and deal with the wrongdoers in a cleverer way.

This was more of a blog discussing the impact of E-Commerce in the hospitality industry breaking it down to it's 4 forms of trade it can occur. It breaks it down to the 3 technical components computer networks provide and how taking into account these components e-commerce integrates itself in the industry. It was also interesting reading how this has increased a high demand in IT to service customers as hospitality organizations have to rely on efficiency in both internal and external interactions. It also discusses how his system isn't as strong in Asia and lastly the security importance and challenges it carries.

The development of technology has enabled the hotel industry to provide safer services to guests in the context of the widespread of Covid-19. Marriott International has launched a multi-pronged platform to improve its cleanliness standards, reception regulations, and behaviors to meet the new health and safety challenges posed by the current pandemic environment, including static electricity with hospital-grade disinfectants Sprayer to disinfect the entire hotel surface. The sprayer can quickly clean and disinfect the entire area and can be used in the hotel environment to clean and disinfect rooms, halls, gyms, and other public areas. In addition, Marriott Group is also testing ultraviolet disinfection technology to disinfect the equipment shared between guests.

News | E-Commerce Times

The internet has drastically altered consumer relationships. Traditional "brick-and-mortar" enterprises realized that to survive, they too had to satisfy customer expectations to procure goods and services over the Internet. The Internet has raised the bar on customer expectations. Companies who understand this will succeed, and in turn, provide a Web experience that meets the unique preferences of each of their customers.

This article takes a look at the future trends in facilities management. Including: technology, employee recruiting, data collection, & green buildings. All of which will create better solutions and client performance.

POS breach at White Lodging, huge important personal information was stolen and was able to access for over 7 months. White Lodging hire third party security firm to protect customers.The key to managing the risks are keeping monitoring systems and updating software. Besides, insurance is available to protect against costs for data breaches.