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The article I decided to choose this week deals with what we were discussing in our discussions about the POS system that businesses are installing in their restaurants. This article was about how Chili's has implemented tablets about 45,000 across 823 Chili's around the world. Guest can now order their food, pay for their checks and kids can play games on these new tablets. Having these tablets in the restaurant has increase 20 percent in dessert sales. You can see that by guest seeing a photo of the dessert on these tablets have help Chili's sale dessert way more. The device also has a set default for tips which is 20 percent. Some guest does not change the tips so the waiter/waitress are still getting more money. The tablet does not really need a waiter or waitress only until they need to deliver the food. The tablet has allowed quicker table turnaround which means you get more guest through the door so the restaurants gets more money. Since you have the tablets on the table at all time that you are there it tempts you to want to order more and that is more money for the restaurants as well. You will always need the waiter/waitress present because they still have to deliver the food and drinks. But as technology advances, I believe that there will be even more technology that eventually there will be no need for waiter/waitress in a restaurant. For example, having robots deliver your food and drinks.

In the era of green travelers, the demand for eco-friendly hotels is on the rise. Since the interest is increasing, a lot of hotels have changed their routine practices and policies to become eco-friendly. Hotels have found ways to implement greener alternatives and have abandoned practices that create waste. Eco-friendly hotels have adopted practices that prove to be less harmful to the environment. For example, hotels can install energy saving thermostats, air conditioners and use solar water heating systems to conserve energy. Green travelers will appreciate these changes and it will also make a positive contribution to the hotel's bottom line. Eco-friendly hotels ultimately look at every facet of the guest experience to implement green changes. Some hotels offer programs where guests, that stay multiple nights, receive additional benefits for not having their linens washed. Some hotels have even replaced there chemical cleaning products for bio-based cleaning products. This is a great start toward a better tomorrow and within time more hotels will become more environmentally friendly.

Great article, the majority of hotels are currently implementing the paper straw and remove all plastics. Our hotel as well have changed the lights throughout the hotel. Not sure if that helps with the electrical cost but a lot of change is being made to be Eco-friendly.

The article highlights the recent security concerns regarding travel to the Dominican Republic. The article gives key safety tips to take, not just for the current level 2 alert but for any international travel as an appropriate security plan of long distance traveling.

I like how this article touched base on how the industry used more technology that other sectors. It had both positives and negatives with this new technology. The advantages only work for the ones that have the money to change with the times so not every restaurant/hotel will be able to keep up. Not many articles touch base on this.

Amazon web Services or AWS is a cloud based platform created to help the hospitality, restaurant and travel industry. This platform enables companies to save money, increase global expansion, enhance user experiences thereby enhancing customer loyalty.

With California being prone to droughts, hotels are taking small steps to save water and become more environmentally friendly. This article takes us through several hotels around Los Angeles that are taking steps such as removing water from their water fountains and replacing the water with agave and drought-tolerant succulents. Their goal is not just to save money or water, but to create an eco-friendly image to appeal to environmentally friendly guests. These renovations are costing the hotels money, but officials expect the investment to pay for itself in about 17 months.

Going green is one thing to consider if a hotel wants to save money and conserve the environment. This article discusses 5 tech ways to make some green changes in your hotel. Some points were to change the lighting to energy saving lighting. Using sensor lighting saves you money and shows guests that you care to conserve. Laundry technology and asking guests to only give towels that are unwanted instead of changing towels everyday. A system monitoring the heat and cooling system can regulate temperatures reducing the cost of unnecessary use of the system.

This article is about ways for hotels to use green tech to be more responsible.

"The latest innovative technology solutions can work to increase energy efficiency, cut down on material waste and even increase profits for your hotel". I remember while working in San Antonio Texas as a hotel AGM, the hotel had an agreement with the city water company for us to send them each week the readings of how much water we had used up to that point from last week, and they would give us rebates if our consumption wouldn't fluctuate certain parameters. We were being environmentally friendly, saving money by not overpaying and receiving rebates for our eco-responsibility.

There are many reasons one still needs a travel agent. They are now called advisors or consultants because of what they can do and their knowledge. These advisors can assist with a multitude of things including emergencies, getting great deals on trips, They will be your best advocate when issues arise and at no extra cost to the consumer. In addition, a good travel advisors save you time and money on trying to plan you own trip. Travel agents who just booked flights and beds are a thing of the past, travel advisors play a much more complex role and provie a great variety of services.

The author of the article breaks down event planning in 8 steps. He states that you should know why you are having this event and when. You should also know how much money you have to spend for the event then knowing where your event will be. Event planning is big undertaking so you want to make sure that you have the correct software weather it be for ticket and payments or signs or live streaming etc.You should do your research for vendors if you can bring outside ones in, if not see if the venues vendors have deals that you can utilize. You need to know why people are coming to your event and what it will take to motive those people to come and how to get them to come again.

This article is about how technology or different practices can lead to cost benefits for hotels or resorts implementing new standards or eco-centric practices Not only are these great ideas from a public relations standpoint, as the public is more and more concerned with their "carbon footprint," and activities, these are great suggestions for how resorts and hotels can utilize technology to save money at the same time. It's a win-win, whereas, in former times we have been told to be "green," meant spending extra money and losing money in the end. Some of these ideas are about waste practices, some are about LED lightbulbs, some ideas are pretty basic ideas about waste practices. Some of these ideas are about energy-efficient technologies that can be implemented at resorts, and then also training staff to be more energy efficient as well. This is not just a technology idea, but a culture idea as well.

Another simple reason I liked this article has to do with hotels either renovating or hotels being built. Or any venue for that matter. Hire architects that understand you want to "go green," be "self-sustainable" as much as possible. Having the architecture allow in more natural light, or work in such a way that reduces heating and cooling costs, as well as implementing free energy standards such as solar panels, may seem expensive, but reduce long term energy costs, can look amazing, and also draw guests. There have been great examples of this kind of architecture in recent years, and this is something the hospitality industry should definitely adopt. We work with guests and want to not only make them feel comfortable, but also impress them time and again. Implementing these types of changes in terms of starting small like this article suggests, and then aiming big...is something that definitely should be rolling around our minds nowadays. Not only that, but now with COVID19, we must find ways to ensure guests of cleanliness. So we have to issues to think about--green technology, and cleaning technology. Maybe blue light activation is something to consider.

Cloud-based hotel software is able to host a property management system from a remote location which therefore allows hotel staff to access data from wherever they are in the world. It is showing positive signs of increased efficiency and overall cost-effectiveness.

A general trend is that hoteliers are considering to use cloud-based systems more. Data have proved that hoteliers will invest more in cloud technology. Cloud-based hotel software can provide its users with many benefits like cost-efficiency, increased accessibility, and user-friendly dashboards. Furthermore, it makes remote/offsite information sharing and real-time offsite management possible. With a cloud-based system, staff can spend more time on guests and improving service. For security issues, cloud-based systems upgrades often and therefore reduce the risk of being hacked. Cloud-based systems are also enough flexible to meet the future needs of users. In sum, cloud-based technologies can help the hospitality businesses to deal with the changes better.

Hotels are beginning to transition to cloud-based software because they are realizing the great impact it has caused on their business. The article mentioned, "in the next two to three years hoteliers are expected to invest 7-8% on cloud technology". This percentage exhibits how hotels are going to be ran in the future. Cloud-based software has brought positive impact to a hotel business such as "increased accessibility, greater profitability, and user-friendly dashboards". All of these benefits have caused hotels to run their business smoothly bringing back satisfied guests. This software allows check ins/out to be more quick and gives easy access to areas in the hotel for employees. Another gain received by using this software is that its cost-effective. It has been disclosed that a hotel has saved "60% on software costs". Using this software has saved a hotel a lot of money that can be used to satisfied guest more. Security on data is more secured using cloud-based software because the vendors take it seriously making it harder for hackers to retrieve information. Some hotels may halt to install new technology such as cloud-based software but with all the benefits it has given to other hotels, this is going to be the future for the hospitality industry.

This article takes you through why your restaurant may want to switch to a Cloud-Based POS. There are many positive attributes associated with making the switch, such as; data accessibility, cheaper operating costs, easier upgrades, less frequent downtimes, increased security, and adaptability. If you are a growing business, the Cloud would grow with you.

Cloud based POS systems can be apprehensive at first, but we are always satisfied once we are able to se the technology work to keep the business safe, effiecient and also more profitable. Cloud based POS systems are speedy and saves a lot of time which frees up staff to do other things in the establishment.

This article discussed the benefits of switching from a localized POS system to a cloud-based restaurant POS. The article touched on how cloud-based systems provide real-time data and how that instant data could provide a management team real-time solutions. You can save so much time and money by identifying issues before they even arrive. I found it very interesting that with cloud-based systems you have the "ability to add on a mobile POS unit that provides a number of benefits." With this option, your servers do not have to run back and forth to a POS station. They simply have the option in the palm of their hands. It also decreases the time spent waiting for a check or credit card to return to the table. This not only increases guest satisfaction, but helps with table turnover. The article also touched on how cloud-based POS systems are "better enabled to grow with you." They are super adaptable and the article mentioned that restaurants can update their menu whenever, launch new loyalty programs, and help with more precise inventory tracking. This article also touched on setup, increased security, staff accountability, and the ability to make better business decisions due to the cloud software being able to provide extensive business insights. Finally, the article touched on POS cost and how " upfront costs are kept to a minimum and monthly subscription fees are lower." It also ended with a case study about Homegrown Hospitality Group and their switch from Aloha to Upserve Cloud-based POS. It was very interesting and I'd recommend everyone read the brief two paragraphs about how the switch changed their business trajectory.

This article goes into depth directly within the Malaysian hospitality industry, of using mobile wallet specifically in restaurants. The Malaysian country wants to to only use mobile wallet however the citizens are mostly cash users. Mobile wallet or M-wallet is used on our telephones that hold our credit/debit card information and have the ability to pay services, people and more. It can be used in stores, restaurants, online and through applications. Malaysia would like to shed light on the m-wallet for their country to shift to a cashless society. As Covid-19 is a way for the m-wallet to be more seen and used to prevent cash exchanges therefore preventing spreading germs. It then goes into the theories and hypothesis of m-wallet as a whole; the technology used. There was a total of 450 questionnaires and 413 responses for the data in whether using mobile wallet was efficient and the level of difficulty it holds. While in this day and age we all have the ability to use mobile wallet. I believe this change in Malaysia will attract tourism from Americans being able to use m-wallet. This will then limit the currency change and we will be able to use our phones for payments without having to exchange money and being able to be as contact-less as possible. Now, while I do not know what the effects of Covid-19 have been in Malaysia, if the mobile wallet is now their everyday use. I hope that their shift has started to work and is making progress.

Travel advisors are more important than ever for a successful trip. Such advantages like priceless advise on your destination. The advisor becomes an advocate on your travel and time. This is especially helpful for delayed flights and cancelations. They will make adjustments as these unexpected snags can happen during a trip and most of all, they can save you money.

The rise of tablets.

Tablets have become a success in faster casual and casual-dining restaurant and seem to be better for all around service. Customers like how fast they are able to order, servers are happier because they see a trend of getting more tips at the end of the night, and businesses are profitable because less servers on shift and more profit in business pockets. People tend to spend more money with games to play and ability to order more food in less time. There is a benefit for data collecting on experience at the restaurant as well that helps the companies out on what they need to focus on. Tablets are showing great promise and will most likely be on almost all casual dining tables.

Hotels are definitely in a position to use green technologies to reduce their consumption and waste without compromising customer experience. In addition to environmental benefits, this approach can also improve a company's environmental performance and reduce utilities expenses. However, both external and internal factors can affect a company's decision to adopt these environmental technologies. This study explores some of the factors that might be hurdles for the industry as it tries to move towards a smarter and more sustainable future.

This article discusses the barriers to more hotels implementing green/eco-friendly technology. The main concern most hotel managers have about installing green tech is compromising the experience for the guest. For example, lowflow water heads are eco-friendly and conserve water as well as money, however guests may be displeased with the low pressure. Another large reason for lack of implementation is the little knowledge hotel staff have of green tech in both installation and usage.